Management assistant vs case management assistant

The differences between management assistants and case management assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a management assistant, becoming a case management assistant takes usually requires 6-12 months. Additionally, a management assistant has an average salary of $44,020, which is higher than the $39,145 average annual salary of a case management assistant.

The top three skills for a management assistant include patients, word processing and customer satisfaction. The most important skills for a case management assistant are patients, home health, and social work.

Management assistant vs case management assistant overview

	Management Assistant	Case Management Assistant
Yearly salary	$44,020	$39,145
Hourly rate	$21.16	$18.82
Growth rate	-8%	12%
Number of jobs	107,324	149,993
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 55%
Average age	50	43
Years of experience	2	12

What does a management assistant do?

A management assistant is responsible for organizing all clerical and administrative tasks in an organization by setting up appointments and meetings, updating records, writing reports, and preparing important documents. They can do multitasking and possess excellent communication and strong decision-making skills to be able to recruit and train sales associates, inventory monitoring, and ordering merchandise that is on-demand aside from conducting research about competitive products and analyzing customer behavior to meet customer expectations.

What does a case management assistant do?

A Case Management Assistant is responsible for supporting the community people for their health and social services needs. They coordinate with various institutions and personnel to process these people's requests and perform administrative duties under a case manager's supervision. They also submit documents, write reports, verify referral information, and monitor the case progress. Case Management Assistants must have excellent communication and organizational skills, especially in interacting with people in determining immediate solutions.

Management assistant vs case management assistant salary

Management assistants and case management assistants have different pay scales, as shown below.

	Management Assistant	Case Management Assistant
Average salary	$44,020	$39,145
Salary range	Between $30,000 And $62,000	Between $28,000 And $53,000
Highest paying City	San Francisco, CA	Burlingame, CA
Highest paying state	Hawaii	California
Best paying company	Nokia	Erlanger Health System
Best paying industry	Health Care	Professional

Differences between management assistant and case management assistant education

There are a few differences between a management assistant and a case management assistant in terms of educational background:

	Management Assistant	Case Management Assistant
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	Western Carolina University	SUNY at Binghamton

Management assistant vs case management assistant demographics

Here are the differences between management assistants' and case management assistants' demographics:

	Management Assistant	Case Management Assistant
Average age	50	43
Gender ratio	Male, 41.7% Female, 58.3%	Male, 22.5% Female, 77.5%
Race ratio	Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%	Black or African American, 12.5% Unknown, 5.2% Hispanic or Latino, 20.8% Asian, 7.0% White, 52.3% American Indian and Alaska Native, 2.2%
LGBT Percentage	6%	11%

Differences between management assistant and case management assistant duties and responsibilities

Management assistant example responsibilities.

Manage the operations for FOH and BOH facilities.
Develop management and leadership principles while managing, training, and motivating employees in fast-pace, high-volume sales/customer service business.
Work with HQ in resolving payroll, personnel, performance, conduct, EEO, congressional, and legal issues.
Used QuickBooks to facilitate small business accounting.
Receive and process visit requests through JPAS.
Start as cashier, learned the register POS system.

Case management assistant example responsibilities.

Initial triage of members, administrative intake of members and managing the admission/discharge information post-notification.
Facilitate patient care, schedule appointments, communicate medical and claim information to patients and their attorneys.
Maintain up-to-date and comprehensive electronic and paper filing systems in strict accordance with HIPAA regulations.
Communicate with Medicare patients regarding inpatient and outpatient stays; counsele patients regarding medication income difficulties.
Provide resources, authorization for charity medications, collect accurate clinical information require for proper discharge with distinct HIPAA regulations.
Oversee the team's audits to ensure they are in line with NCQA and URAC standards.

Management assistant vs case management assistant skills

Common management assistant skills

Patients, 13%
Word Processing, 12%
Customer Satisfaction, 11%
PowerPoint, 6%
Payroll, 6%
Statistical Data, 5%

Common case management assistant skills

Patients, 22%
Home Health, 10%
Social Work, 10%
Community Resources, 6%
Patient Care, 6%
Discharge Planning, 5%

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Office and Administrative Industry
Management Assistant
Management Assistant vs Case Management Assistant

Updated January 8, 2025

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