Medical office administrator vs front office coordinator

The differences between medical office administrators and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical office administrator and a front office coordinator. Additionally, a medical office administrator has an average salary of $34,252, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for a medical office administrator include patients, patient care and customer service. The most important skills for a front office coordinator are patients, customer service, and data entry.

Medical office administrator vs front office coordinator overview

	Medical Office Administrator	Front Office Coordinator
Yearly salary	$34,252	$32,844
Hourly rate	$16.47	$15.79
Growth rate	-8%	-5%
Number of jobs	179,503	131,810
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 38%
Average age	49	47
Years of experience	2	2

What does a medical office administrator do?

A medical office administrator is responsible for performing administrative and clerical duties within a health care institution, supplying physicians and medical professionals with patients' information, and coordinating with insurance companies. Medical office administrators handle the information and data management system to ensure the accuracy of patients' details, medical history, and treatment plans. They also schedule doctor appointments and cancellations, as well as monitoring the inventory of medical supplies. A medical office administrator submits payment reports, respond to patients' inquiries and concerns, and process billing disputes.

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

Medical office administrator vs front office coordinator salary

Medical office administrators and front office coordinators have different pay scales, as shown below.

	Medical Office Administrator	Front Office Coordinator
Average salary	$34,252	$32,844
Salary range	Between $27,000 And $41,000	Between $25,000 And $42,000
Highest paying City	Anchorage, AK	San Francisco, CA
Highest paying state	Alaska	Massachusetts
Best paying company	University of California, Berkeley	University of California, Berkeley
Best paying industry	Health Care	Health Care

Differences between medical office administrator and front office coordinator education

There are a few differences between a medical office administrator and a front office coordinator in terms of educational background:

	Medical Office Administrator	Front Office Coordinator
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 38%
Most common major	Health Care Administration	Business
Most common college	-	University of Pennsylvania

Medical office administrator vs front office coordinator demographics

Here are the differences between medical office administrators' and front office coordinators' demographics:

	Medical Office Administrator	Front Office Coordinator
Average age	49	47
Gender ratio	Male, 9.4% Female, 90.6%	Male, 9.0% Female, 91.0%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%
LGBT Percentage	9%	6%

Differences between medical office administrator and front office coordinator duties and responsibilities

Medical office administrator example responsibilities.

Re-Evaluat & improve policy manual, develop standards for HIPPA, OSHA, manage care, billing and medical compliance.
Facilitate client relationships and manage surgery schedules, financial consultations, follow up care and ongoing maintenance.
Used knowledge of medical procedures and customer service, record medical histories and schedule patients for hospitalization and other procedures.
Scan new information such as daily progress notes, physical exams, labs and diagnostic testing into EMR.
Advise and counsel patient regarding food, fluid, medicine intake and restrictions prior to surgery including drop regime.
Organize patient charts and loose reports, as well as paper work from daily operations for scanning into EMR system.

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Medical office administrator vs front office coordinator skills

Common medical office administrator skills

Patients, 21%
Patient Care, 10%
Customer Service, 8%
Insurance Verification, 5%
Phone Calls, 5%
Appointment Scheduling, 4%

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

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Medical Office Administrator
Medical Office Administrator vs Front Office Coordinator

Updated January 8, 2025

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