Medical office administrator vs medical scheduler

The differences between medical office administrators and medical schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical office administrator and a medical scheduler. Additionally, a medical office administrator has an average salary of $34,252, which is higher than the $32,201 average annual salary of a medical scheduler.

The top three skills for a medical office administrator include patients, patient care and customer service. The most important skills for a medical scheduler are patients, customer service, and medical terminology.

Medical office administrator vs medical scheduler overview

	Medical Office Administrator	Medical Scheduler
Yearly salary	$34,252	$32,201
Hourly rate	$16.47	$15.48
Growth rate	-8%	-8%
Number of jobs	179,503	67,831
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	Associate Degree, 30%
Average age	49	49
Years of experience	2	2

What does a medical office administrator do?

A medical office administrator is responsible for performing administrative and clerical duties within a health care institution, supplying physicians and medical professionals with patients' information, and coordinating with insurance companies. Medical office administrators handle the information and data management system to ensure the accuracy of patients' details, medical history, and treatment plans. They also schedule doctor appointments and cancellations, as well as monitoring the inventory of medical supplies. A medical office administrator submits payment reports, respond to patients' inquiries and concerns, and process billing disputes.

What does a medical scheduler do?

A medical scheduler typically works with patients to coordinate appointment dates and times with health care professionals. Medical schedulers often work in hospitals, outpatient care centers, and other medical practices. They perform other duties aside from managing patients' schedules that includes providing patients the information they need about the hospital and its policies, providing patient support, and handling and managing questions from patients. Medical schedulers also act as a link between patients, clinical staff, and referral sources.

Medical office administrator vs medical scheduler salary

Medical office administrators and medical schedulers have different pay scales, as shown below.

	Medical Office Administrator	Medical Scheduler
Average salary	$34,252	$32,201
Salary range	Between $27,000 And $41,000	Between $26,000 And $38,000
Highest paying City	Anchorage, AK	Seattle, WA
Highest paying state	Alaska	Washington
Best paying company	University of California, Berkeley	Beacon Hill Staffing Group
Best paying industry	Health Care	Health Care

Differences between medical office administrator and medical scheduler education

There are a few differences between a medical office administrator and a medical scheduler in terms of educational background:

	Medical Office Administrator	Medical Scheduler
Most common degree	Bachelor's Degree, 31%	Associate Degree, 30%
Most common major	Health Care Administration	Health Care Administration
Most common college	-	-

Medical office administrator vs medical scheduler demographics

Here are the differences between medical office administrators' and medical schedulers' demographics:

	Medical Office Administrator	Medical Scheduler
Average age	49	49
Gender ratio	Male, 9.4% Female, 90.6%	Male, 8.0% Female, 92.0%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between medical office administrator and medical scheduler duties and responsibilities

Medical office administrator example responsibilities.

Re-Evaluat & improve policy manual, develop standards for HIPPA, OSHA, manage care, billing and medical compliance.
Facilitate client relationships and manage surgery schedules, financial consultations, follow up care and ongoing maintenance.
Used knowledge of medical procedures and customer service, record medical histories and schedule patients for hospitalization and other procedures.
Scan new information such as daily progress notes, physical exams, labs and diagnostic testing into EMR.
Advise and counsel patient regarding food, fluid, medicine intake and restrictions prior to surgery including drop regime.
Organize patient charts and loose reports, as well as paper work from daily operations for scanning into EMR system.

Medical scheduler example responsibilities.

Manage patient pre-op responsibilities, and generate all necessary paperwork.
Schedule patients for any testing that is necessary including MRI's, EMG's and Doppler's.
Transcribe physician orders including schedule labs, testing and screening/specimens and occasionally transport patients to various location of the hospital.
Prepare class for transition techniques to transition from ICD-9 to ICD-10.
Perform basic medical assistant duties such as triage, vitals, administer IM injections.
Answer multiple phone lines simultaneously, schedule patient appointments, and interact with physicians and triage patient calls.

Medical office administrator vs medical scheduler skills

Common medical office administrator skills

Patients, 21%
Patient Care, 10%
Customer Service, 8%
Insurance Verification, 5%
Phone Calls, 5%
Appointment Scheduling, 4%

Common medical scheduler skills

Patients, 29%
Customer Service, 15%
Medical Terminology, 6%
EMR, 5%
Data Entry, 3%
Insurance Verification, 3%

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Medical Office Administrator
Medical Office Administrator vs Medical Scheduler

Updated January 8, 2025

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