Medical office secretary entry level jobs - 44 jobs
PATIENT CARE REPRESENTATIVE
Heart of Ohio Family Hea Lth Centers 3.0
Columbus, OH
Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion.
Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable).
Reports to : Operations Supervisor
Supervises : No
Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy
Work Schedule : F/T
Monday through Friday during standard business hours but will include some evenings and weekends as well.
Times are subject to change due to business necessity
Non-Exempt
Job Duties : Essentials considered to the successful performance of this position:
Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs
Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion
Contact and secure community presentation locations and recruitment of participants
Provide information in a fair, accurate and impartial manner that is culturally appropriate
Educates patient's regarding what is offered based on the needs of the patient
Researches, and informs and patients about the health care options available
Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable)
Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable)
Accurately, clearly and efficiently documents actions taken and activities performed
Other related duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Demonstrates ability to cooperatively work/mediate with all age groups and family groups
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language
Ability to work with minimal supervision and exercise sound independent judgment
Strong verbal and written communication skills
Preferred holder of interpreting certificate (if applicable)
Some experience in community relations/education and public presentation preferred
Experience in or with community healthcare a plus
Must be able to work independently as well as with a team
Reliable transportation a must
Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
Knowledge of federal, state and local laws and regulations about health care.
Ability to communicate (orally and in writing) in a professional manner
Ability to maintain an established work schedule to ensure dependability and accuracy of work quality
Equipment Operated :
Telephone & Fax
Computer & Printer
Scanner
Calculator
Other office and medical equipment as assigned
Facility Environment :
Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medicaloffice environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.
Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
$32k-37k yearly est. Auto-Apply 60d+ ago
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Patient Services Representative I
Columbus Arthritis Center
Columbus, OH
Columbus Arthritis Center is one of the largest rheumatology practices in Ohio, committed to delivering exceptional, compassionate care in a respectful and welcoming environment. We believe our people are the foundation of our success and are dedicated to supporting employee growth, engagement, and teamwork.
We are currently seeking two full-time Medical Receptionists to join our Patient Services Team at our NEW location at 170 Taylor Station Road. This role is often the first point of contact for our patients and plays a vital role in creating a positive patient experience.
What You'll Do
Greet and assist patients and visitors in a courteous, professional, and compassionate manner
Schedule and reschedule patient appointments accurately using the NextGen system
Facilitate patient flow by notifying clinical staff of patient arrivals
Verify patient demographics, registration forms, and insurance information
Collect patient payments, post transactions, and balance the cash drawer daily
Respond to patient questions and concerns with empathy and professionalism
Maintain patient privacy and confidentiality in compliance with HIPAA
Open and close the office and assist with front-desk operations as needed
Communicate effectively with providers and staff to ensure coordinated care
What We're Looking For
Strong attendance, punctuality, and reliability
Excellent customer service and communication skills
Professional demeanor with a positive, patient-centered attitude
Ability to multitask and remain calm in a fast-paced environment
Strong attention to detail and accuracy
Comfort using computers and electronic health records
Ability to lift up to 25 lbs and alternate between sitting and standing throughout the day
Work Environment
Primarily front-desk and computer-based work
Extended periods of sitting or standing
Collaborative outpatient clinical setting
Why Join Columbus Arthritis Center
Stable, weekday schedule - no evenings or weekends
Supportive team environment
Opportunity to grow within a large, well-established specialty practice
Be part of a mission-driven organization focused on compassionate care
$28k-34k yearly est. 3d ago
Front Office Clerk
Olshan Properties 3.8
Columbus, OH
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate.
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor.
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
$27k-32k yearly est. Auto-Apply 3d ago
Medical Admin Intern
Paccar 4.5
Chillicothe, OH
Company Information
PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!
Kenworth Truck Company
Kenworth Truck Company is the manufacturer of The World's Best heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company's dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids.
Summary
Performs specialized or moderately complex clerical and administrative tasks, utilizing general office equipment. Works independently and with others under general supervision.
Nature of Duties
Performs a variety of clerical, secretarial, and/or specialized administrative tasks.
Analyzes, schedules, collects, maintains, or processes information from a variety of sources, many times of a sensitive and confidential nature. Acts as a resource to department heads.
Participates in documentation processes. Obtaining, compiling, maintaining, and issuing necessary records, reports, data, or lists, ensuring accuracy of content and correct distribution.
Use a personal computer to prepare correspondence and/or documents, sometimes requiring independent judgment.
General clerical duties, such as, but not limited to sorting, documenting, filing, and distributing documents and supplies as necessary.
Responds to inquiries, screens calls, visitors, and letters, provides information as appropriate, routing complex inquires for appropriate action, and any other related duties that may be assigned.
Order, receive, distribute, and stock supplies, serve as backup for other office assistant positions, and other duties as assigned.
Necessary Qualifications
Junior/senior level college student majoring in human resource management, labor relations, or business management.
Proficient in Microsoft Word, Excel, and PowerPoint.
Ability to handle confidential information.
Ability to provide excellent customer service.
Ability to work in a multi-client, high-paced, confidential environment.
Attendance is an essential function of all positions.
Desirable Qualifications
General knowledge of human resource practices.
Physical Requirements
Must meet physical requirements of the position with or without accommodations.
Additional Job Board Information
If you would like more information about what makes PACCAR an excellent place to work, please visit the PACCAR Career Site.
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
$55k-73k yearly est. 60d+ ago
Patient Coordinator
Dermafix Spa
Columbus, OH
Skinfinity Spa is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
$28k-39k yearly est. Auto-Apply 60d+ ago
Surgical Patient Coordinator
Donaldson Plastic Surgery 4.1
Dublin, OH
About Donaldson Health Donaldson Health (“Donaldson”) provides Surgical, Aesthetic, and Functional Medicine treatments to empower you to unleash your inner confidence and bring out the very best version of you. We celebrate the uniqueness of each patient's journey and provide an uplifting, empowered environment at the intersection of medical and boutique retail - not a spa, and not a stuffy doctor's office.
We keep it real. We resemble our patients who are smart and active and down-to-earth, with families and hobbies and multiple interests. We identify with our patients' concerns, understand their perspectives and are here to help. We take our jobs seriously and do not treat medical aesthetics like reality TV. And because we understand the mind-body connection, we see the whole person - not just a body part or a quick-fix procedure.
Surgical Patient Coordinator overview
At Donaldson, the Surgical Patient Coordinator plays a vital role in the Practice's surgical patient interactions. With responsibility to surgeons and their patients, the Surgical Experience Coordinator demonstrates the Donaldson culture to both new and potential clients, while fostering an environment of cooperation, positivity, and empathy amongst the team. Executing the surgical coordination system, the Surgical Patient Coordinator builds relationships with surgery centers and vendors to ensure Donaldson's reputation only grows. The Surgical Patient Coordinator is focused on keeping surgeons busy in the OR by coordinating across the organization to develop strategies that maximize productivity and conversion. Finally, and most importantly, the Surgical Patient Coordinator is responsible for the development of meaningful, caring, and collaborative relationships with all our patients.
Core responsibilities
Assist patient through the surgical booking experience, from prepping quotes for the initial consultation to the interactions with patients between initial consultations and surgery booking and any communications prior to the surgery.
Maintain intricate knowledge of surgical procedures and Practice offerings and pricing models and goals and be able to interpret and apply that knowledge to meet patient goals with ultimate goal of booking surgeries.
Quickly build accurate quotes based on information provided by individuals in the first consultation, and communicate with patients about surgery quotes, financing options, and cancellation policy, helping them understand options and working with them to book the surgery.
Provide detailed written summaries of quotes to patients and potential patients after initial consultation to give them all relevant information needed to be able to book surgeries.
Track quotes given and booking rate; track reasons given for not booking, and follow up with those who have not elected the surgery to try to get them to book; set up in-person consults as needed to try to drive booking.
Once patients have booked surgery, schedule surgery and payment deadlines and communicate information to the patient; during second consultation, meet with the patient and go over before and after photos, walk patient through the surgical journey, both before and after, and answer any questions patient may have.
One week prior to surgery, send patient details needed immediately before or the day of the surgery, share testing requirements and items for patient to take to the surgery center and confirm implant info.
Ensure all patient paperwork is completed prior to surgery and order any pre-admission testing or pre-operative clearance as needed; additionally, ensure results are received and recorded
Build relationships with surgical patients to enlist vocal brand ambassadors.
Manage OR and procedure schedules, including coordinating timing and paperwork with surgery centers and second consult and procedure schedules internally.
Manage patient payment spreadsheet; check in prior to surgery and follow up with patients if needed; communicate cancelling and rebooking as needed for non-payment; find other patients to fill canceled spots.
Collect and accurately patient copayments and insurance payments.
Submit accurate prior authorizations for insurance cases to ensure coverage and coordinate communications with insurance companies.
Receive and coordinate verification of post-operative reports from the Surgeons.
Complete LOA and FMLA paperwork for patients for surgery patients.
Oversee implants for surgery, including procuring right sizes, filling out consignment sheets, and providing implants to first assist to bring to the surgery center; order implants or notify responsible individual as necessary to maintain stock; track and label implants in inventory.
Accountable for tracking and managing implant warranty cases; work with First Assist to ensure implants are explanted and sent back to the manufacturer; follow up as needed to resolve issues.
$34k-42k yearly est. Auto-Apply 14d ago
Medical Nutrition Coordinator
TCH Group, LLC 2.9
Westerville, OH
This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders.
Job Responsibilities:
Provides patient education as an intricate part of the patient care activity, according to the patient need and policy
Performs complete and professional patient assessments in accordance with policies and procedures
Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts
Represents the company through professional personal appearance, patient care activities, and content of written reports
Gathers necessary information from referral source to ensure insurance coverage of each enteral patient
Follows up on necessary paperwork to ensure payment for services rendered
Maintains patient records in complete and organized manner in compliance with accreditation standards
Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business
Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs
Promote safe, effective patient and organizational environments, as well as feeding equipment use
Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
$36k-56k yearly est. 3d ago
Medical Nutrition Coordinator
Carsonvalleyhealth
Westerville, OH
This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders.
Job Responsibilities:
Provides patient education as an intricate part of the patient care activity, according to the patient need and policy
Performs complete and professional patient assessments in accordance with policies and procedures
Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts
Represents the company through professional personal appearance, patient care activities, and content of written reports
Gathers necessary information from referral source to ensure insurance coverage of each enteral patient
Follows up on necessary paperwork to ensure payment for services rendered
Maintains patient records in complete and organized manner in compliance with accreditation standards
Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business
Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs
Promote safe, effective patient and organizational environments, as well as feeding equipment use
Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
$34k-56k yearly est. 3d ago
Patient Access Representative (Casual/As Needed)- Western Ave. Health Center
Adena Health 4.8
Chillicothe, OH
The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate. The caregiver in this role will need to be comfortable with collecting at time of service, copay and deductibles, etc.
Required Educational Degree:
Completed 3 years of high school; High School Diploma or GED
Preferred Education:
Business or Healthcare education desired
Required Experience:
0-2 years hospital clerical, general clerical or customer service related position; Must be able to type 40 words per minute
Preferred Experience:
Other healthcare, hospital or physician experience
Benefits for Eligible Caregivers:
Paid Time Off
Retirement Plan
Medical Insurance
Tuition Reimbursement
Work-Life Balance
About Adena Health:
Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.
Do you like puzzles?
The world of insurance benefits is a big puzzle these days.
Help our patients put all of the pieces of their insurance information together.
We need your help to assist our patients, and staff, with understanding how to get most out of their insurance benefits. Make the complex, simple.
Determining patient benefits directly from source information.If you are the type of person that has a "close enough is good enough" mentality or a person who rejects consistency as a primary goal, this job is not for you.
No experience necessary.
You just need to bring good ethics, good morals and dependability to the table and we will train you on the rest!
Hourly + flexible schedule. If this sounds "like you", please send your resume.
$26k-34k yearly est. 60d+ ago
Medical Front Office - Patient Service Specialist
Select Medical Corporation 4.8
Hilliard, OH
Patient Service Specialist Type of Employment: Full-time Schedule: Monday - Friday Hours Vary (2 evenings per week till 7pm) Compensation: $16.00 - $18.00/hour (pending experience) When patients enter our outpatient physical therapy center in Hilliard, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
* Start Strong: Our mentorship and orientation programs ensure a successful transition
* Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
* Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
* Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
* Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
* Schedule patient appointments in person and via phone
* Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
* Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
* High School Diploma or GED
Preferred:
* Healthcare experience
* Insurance Verification Experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
$16-18 hourly Auto-Apply 29d ago
Front Office Receptionist I
Lower Lights Health 3.3
Columbus, OH
ABOUT US Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters!
Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.
JOB SUMMARY
Serve as liaison between patients, medical support staff, contact center, and other sites. Greet and check in patients, use and update patient charts, collect patient co-pays, and facilitate flow of patients through a pre-determined schedule of appointments at Lower Lights' sites. Greet and direct non-patient visitors as they arrive.
DUTIES
RESPONSIBILITY 1. Demonstrate the ability to efficiently function in the business office.
A. Greet patients and visitors in a prompt, courteous and professional manner
B. Register new and existing patients upon their arrival, including assuring accurate completion of required paperwork, and verification of and updates to key patient demographic and financial information.
C. Validate patient insurances with each visit, and update their insurance as as needed.
D. Establish accurate sliding fees for patients who qualify, and obtain and verify all documentation required for a sliding fee.
E. Collect co-pays from patients as required, and accurately enter them into patient's records.
F. Close payment batch at the end of each work day, ensuring that batch paperwork and receipts match.
G. Maintain appointment schedules and follow office scheduling procedures.
H. Communicate appropriately with patients as necessary. This includes using medical interpretation tools provided (e.g., Cyracom, Propio, onsite interpreters) to communicate with patients, for in-person conversations, phone conversations, and to leave voicemails for non-English speaking patients.
I. Must be able cover the front office receptionist role at all LLCHC locations as required, and often with little advance notice. This role requires reliable personal transportation at all times.
J. Understand and adhere to LLCHC employee policies, including attendance standards.
RESPONSIBILITY 2. Possess the skills necessary to organize and process daily workload.
A. Prepare and print any encounter forms/face sheets for patients to complete as they arrive.
B. Accurately enter patients' personal data and demographics into the EMR.|
C. Stay current each day on the scanning of patient front office documents into the EMR.
RESPONSIBILITY 3. Demonstrate the ability to communicate effectively with medical staff, patients, and visitors verbally and in documentation.
A. Document medication refill requests completely and clearly in the medical record.
B. Assure documentation is legible, professional and completed in a timely manner.
C. Complete any patient reminder calls, rescheduling calls, and other follow-up phone calls to patients, using medical interpretation tools (e.g., Cyracom, Propio, etc.) where required.
D. De-escalate upset patients as needed, involving Practice Manager when necessary for safety and patient satisfaction.
RESPONSIBILITY 4. Demonstrate knowledge of common safety hazards and precautions.
A. Practice fire safety and be knowledgeable of all general emergency procedures.
RESPONSIBILITY 5. Possess interpersonal skills to maintain effective working relationships with others, and function independently.
A. Demonstrate cooperative behavior in interactions with coworkers.
B. Participate in welcoming and orienting new staff.
C. Demonstrate effective time management and organizational skills.
D. Appropriately apply the policies and procedures of Lower Lights Christian Health Center.
E. Must be very flexible in adapting to individual site workflows.
F. Accept and perform all other work-related duties as assigned by the Practice Manager.
RESPONSIBILITY 6. Demonstrate the ability to keep the business office clean, organized, and a safe environment for all.
A. Keep work area clean and well organized.
B. Confine the taking of meals to an identified break room, or other non-clinic, non-patient facing areas.
C. Inform Practice Manager of need for office supplies, well in advance of depletion.
RESPONSIBILITY 7. Participate in programs and other opportunities and activities, which contribute to continued growth.
A. Attend required meetings and in-service education programs.
B. Participate on committees as requested by leadership.
C. Continue education in order to remain current on policy and procedures of the medicaloffice. Furthering education in your field (e.g., office management certification training) can provide a greater understanding of the roles at LLCHC, and may provide you with future opportunities.
This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements.
BENEFITS AND PERKS
* Health benefits including medical, vision, dental, life, disability
* Generous Paid Time Off
* 10 Paid Holidays Student loan forgiveness opportunities
* Employee Assistance Program (EAP) with access to various consultants
* 3% match toward retirement fund
* And more!
LIVING OUR VALUES
You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.
EOE STATEMENT
LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-33k yearly est. 40d ago
Medical Records Clerk
A-Line Staffing Solutions 3.5
Pleasantville, OH
(Medical Records Clerk) Mental Health Information Technician - $17/hr
Schedule: Monday-Friday, 9:00 AM-5:00 PM (onsite) Pay Rate: $17.00 per hour
Interested? Call or text me at 469-890-1205, Madison Meredith, Staffing Manager II
A-Line Staffing, mmeredith@ainestaffing.com
Position Overview
We are seeking a detail-oriented and reliable Health Information Technician to support health records operations within a mental health facility.
You'll play an essential role in maintaining complete and compliant patient records while collaborating with healthcare and administrative teams.
Key Responsibilities
Review, catalog, and verify medical reports for completeness and accuracy.
Prepare charts for new admissions and ensure all forms, reports, and signatures are complete.
Compile and type statistical reports (daily/monthly census, admissions, discharges, etc.).
File, log, and retrieve health information records.
Provide medical record information in accordance with confidentiality regulations.
Coordinate with departments regarding health information procedures.
Maintain compliance with all HIPAA and facility policies.
Qualifications
Minimum Requirements:
9 months of experience or coursework in records management.
3 months of experience or coursework in medical terminology.
3 months of experience or coursework in typing.
Proficiency in Microsoft Word or similar software.
Strong attention to detail and organizational skills.
Preferred:
Knowledge of health information technology.
Understanding of Medicare/Medicaid documentation standards.
Experience proofreading and identifying errors in medical reports.
Interested? Call or text me at 469-890-1205, Madison Meredith, Staffing Manager II
A-Line Staffing, mmeredith@ainestaffing.com
$17 hourly 27d ago
Patient Service Representative- Ancillary Services
Central Ohio Primary Care 4.7
Westerville, OH
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Primarily works at Westerville with potential to cover at Columbus and Reynoldsburg locations.
Monday-7:30am-4:30pm, Tuesday-8:45am-6:00pm, Wednesday-8:45am-6:00pm, Thursday-7:30am-4:30pm, Friday-9:30am-3:00pm at Westerville location; hours may vary if floating to other locations.
Essential Duties and Responsibilities:
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties
Qualifications:
Experience, Education, Licensures & Certifications
Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Required: Valid Driver License and reliable transportation
Knowledge, Skills & Abilities
Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
$28k-32k yearly est. 18d ago
Nursing Assistant Unit Clerk - Springfield Regional Medical Center
Mercy Health 4.4
Springfield, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 24 Work Shift: Nights (United States of America) Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health.
Essential Job Functions
Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.
Acts as liaison between patient and nurse to report changes or concerns to nurse
Provides high level customer service to all patients, patient's family, visitors and all employees
Provides accurate, precise, timely documentation when applicable for patient care
Uses professional, verbal and written communication skills at all times
Work Experience
Preference for recent experience in acute care and/or long term care facility
Required Skills
* Ability to clearly communicate to other members of the healthcare team
* Ability to understand and follow directions of healthcare team
* Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
* Infection prevention and transmission based precautions
* Understanding of clerical duties and office based technology
* Team dynamics
* Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
* Basic hygiene and activities of daily living care
* Feeding, hydration, and nutrition
* Bowel and bladder elimination
* Ambulation and patient mobility
* Use of clinical technology
* Compassionate, relationship based approach in care activities
* Accountability for completion of assigned tasks
* Escalation of concerns via chain of command
Certifications
BLS Basic Life Support - American Heart Association (preferred)
Nursing Student with First Clinical Rotation complete OR state testing complete (required)
Successful Completion of PCT Training Program
Education
High School/GED (preferred not required)
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Progressive Cardiac Care Unit (PCU) - Springfield
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$30k-35k yearly est. Auto-Apply 7d ago
Front Desk Coordinator
Dental Office
Lancaster, OH
Lancaster Pediatric Dentistry is seeking a Front Desk Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a wide range of pediatric dental services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today!
Schedule
Open to full or part-time opportunities
Benefits
Medical, dental, vision, and life insurance
Short and long-term disability options
PTO and paid holidays
401(k) options
Qualifications
Prior dental front office experience is required
INDHRTC01
$25k-32k yearly est. Auto-Apply 3d ago
Nursing Assistant Unit Clerk - Oncology Services - Springfield Regional Medical Center
Bon Secours Mercy Health 4.8
Springfield, OH
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **
Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. **This position is represented by a collective bargaining agreement.**
**Essential Job Functions**
Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.
Acts as liaison between patient and nurse to report changes or concerns to nurse
Provides high level customer service to all patients, patient's family, visitors and all employees
Provides accurate, precise, timely documentation when applicable for patient care
Uses professional, verbal and written communication skills at all times
**Work Experience**
Preference for recent experience in acute care and/or long term care facility
**Required Skills**
- Ability to clearly communicate to other members of the healthcare team
- Ability to understand and follow directions of healthcare team
- Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
- Infection prevention and transmission based precautions
- Understanding of clerical duties and office based technology
- Team dynamics
- Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
- Basic hygiene and activities of daily living care
- Feeding, hydration, and nutrition
- Bowel and bladder elimination
- Ambulation and patient mobility
- Use of clinical technology
- Compassionate, relationship based approach in care activities
- Accountability for completion of assigned tasks
- Escalation of concerns via chain of command
**Certifications**
BLS Basic Life Support - American Heart Association (preferred)
Nursing Student with First Clinical Rotation complete OR state testing complete (required)
Successful Completion of PCT Training Program
**Education**
High School/GED (preferred not required)
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
**What we offer**
+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
+ Tuition assistance, professional development and continuing education support
_Benefits may vary based on the market and employment status._
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
$24k-31k yearly est. 3d ago
Patient Dining Associate - Berger
Ohiohealth 4.3
Circleville, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
**Responsibilities And Duties:**
35%
Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
30%
Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
15%
Cleaning and stocking work stations, pods, kitchen areas as assigned.
10%
Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
10%
Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.
**Minimum Qualifications:**
No Degree or Diploma
**Additional Job Description:**
**MINIMUM QUALIFICATIONS**
16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit.
18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.
HS diploma/GED preferred for individuals over 18 and not in high school.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
40
**Department**
Nutrition Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-35k yearly est. 3d ago
Patient Service/Front Desk Coordinator Part Time
Myeyedr 4.3
Ashville, OH
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
You Will
* Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
* Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
* Assist in appointment confirmations and patient outreach in partnership with Doctor availability
* Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
* Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
* Collaborate with doctor(s) and team members to provide seamless patient experience
About You
* Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
* Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
* Flexible, nimble and agile mindset with the ability to wear multiple hats
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
* Computer Savvy with excellent oral and written communication skills
* Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
* Grow and develop your career through role specific training programs
* Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.