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The differences between medical office secretaries and department secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical office secretary and a department secretary. Additionally, a department secretary has an average salary of $35,473, which is higher than the $32,609 average annual salary of a medical office secretary.
The top three skills for a medical office secretary include patients, patient appointments and front desk. The most important skills for a department secretary are patients, customer service, and data entry.
| Medical Office Secretary | Department Secretary | |
| Yearly salary | $32,609 | $35,473 |
| Hourly rate | $15.68 | $17.05 |
| Growth rate | -8% | -8% |
| Number of jobs | 115,116 | 80,303 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 29% | Bachelor's Degree, 39% |
| Average age | 49 | 50 |
| Years of experience | 2 | 2 |
A medical office secretary carries out clerical duties in a health professional's office. They are responsible for typing correspondence and reports, maintaining files, paying vendors, handling insurance forms, billing patients, dealing with clients, scheduling appointments, taking phone calls, and greeting patients when they get to the office. The qualifications for this position include knowledge of computer software, medical terminology, health insurance rules, and medical building procedures.
A department secretary is responsible for providing administrative and clerical support to a specific department, ensuring smooth operations to maintain high-quality services to the customers and business partners. Department secretaries should have excellent knowledge of office management principles, especially on data processing procedures and customer service processes. They handle the scheduling of meetings and conferences, responding to customers' inquiries and concerns, directing visitors to the appropriate personnel and department, sorting files, and submitting business transactions and financial reports. A department secretary also recommends strategic procedures to generate more revenues and increase the company's profitability.
Medical office secretaries and department secretaries have different pay scales, as shown below.
| Medical Office Secretary | Department Secretary | |
| Average salary | $32,609 | $35,473 |
| Salary range | Between $27,000 And $39,000 | Between $26,000 And $47,000 |
| Highest paying City | - | Oakland, CA |
| Highest paying state | - | California |
| Best paying company | - | Brigham and Women's Hospital |
| Best paying industry | - | Government |
There are a few differences between a medical office secretary and a department secretary in terms of educational background:
| Medical Office Secretary | Department Secretary | |
| Most common degree | Associate Degree, 29% | Bachelor's Degree, 39% |
| Most common major | Health Care Administration | Business |
| Most common college | - | Stanford University |
Here are the differences between medical office secretaries' and department secretaries' demographics:
| Medical Office Secretary | Department Secretary | |
| Average age | 49 | 50 |
| Gender ratio | Male, 9.8% Female, 90.2% | Male, 7.0% Female, 93.0% |
| Race ratio | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 6% |