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Medical office secretary vs department secretary

The differences between medical office secretaries and department secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical office secretary and a department secretary. Additionally, a department secretary has an average salary of $35,473, which is higher than the $32,609 average annual salary of a medical office secretary.

The top three skills for a medical office secretary include patients, patient appointments and front desk. The most important skills for a department secretary are patients, customer service, and data entry.

Medical office secretary vs department secretary overview

Medical Office SecretaryDepartment Secretary
Yearly salary$32,609$35,473
Hourly rate$15.68$17.05
Growth rate-8%-8%
Number of jobs115,11680,303
Job satisfaction--
Most common degreeAssociate Degree, 29%Bachelor's Degree, 39%
Average age4950
Years of experience22

What does a medical office secretary do?

A medical office secretary carries out clerical duties in a health professional's office. They are responsible for typing correspondence and reports, maintaining files, paying vendors, handling insurance forms, billing patients, dealing with clients, scheduling appointments, taking phone calls, and greeting patients when they get to the office. The qualifications for this position include knowledge of computer software, medical terminology, health insurance rules, and medical building procedures.

What does a department secretary do?

A department secretary is responsible for providing administrative and clerical support to a specific department, ensuring smooth operations to maintain high-quality services to the customers and business partners. Department secretaries should have excellent knowledge of office management principles, especially on data processing procedures and customer service processes. They handle the scheduling of meetings and conferences, responding to customers' inquiries and concerns, directing visitors to the appropriate personnel and department, sorting files, and submitting business transactions and financial reports. A department secretary also recommends strategic procedures to generate more revenues and increase the company's profitability.

Medical office secretary vs department secretary salary

Medical office secretaries and department secretaries have different pay scales, as shown below.

Medical Office SecretaryDepartment Secretary
Average salary$32,609$35,473
Salary rangeBetween $27,000 And $39,000Between $26,000 And $47,000
Highest paying City-Oakland, CA
Highest paying state-California
Best paying company-Brigham and Women's Hospital
Best paying industry-Government

Differences between medical office secretary and department secretary education

There are a few differences between a medical office secretary and a department secretary in terms of educational background:

Medical Office SecretaryDepartment Secretary
Most common degreeAssociate Degree, 29%Bachelor's Degree, 39%
Most common majorHealth Care AdministrationBusiness
Most common college-Stanford University

Medical office secretary vs department secretary demographics

Here are the differences between medical office secretaries' and department secretaries' demographics:

Medical Office SecretaryDepartment Secretary
Average age4950
Gender ratioMale, 9.8% Female, 90.2%Male, 7.0% Female, 93.0%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%
LGBT Percentage9%6%

Differences between medical office secretary and department secretary duties and responsibilities

Medical office secretary example responsibilities.

  • Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
  • Enter new patients confidential information into computer database also discharge patients and enter chart information containing ICD-9 and CPT codes.
  • Attend various billing, Medicare, Medicaid and HIPPA workshops to stay abreast of changing policies.
  • Greet patients -schedule appointments -Answered telephones and direct calls -obtain demographic and insurance information -collect co-payments -verify insurance coverage
  • Obtain patient demographics and record patient information including health history, insurance responsibility forms, and appropriate HIPAA documentation.
  • Comply with all HIPAA laws and patient privacy policies.
  • Show more

Department secretary example responsibilities.

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Volunteer for ISO auditor duties to ensure ISO procedures are followed for certification.
  • Perform payroll functions, including maintaining timekeeping information and processing and submitting payroll.
  • Prepare materials for monthly board of directors meetings including PowerPoint presentations, agendas and minutes.
  • Complete all payroll documentation, enter all payroll documentation into computer program, and submit to payroll department.
  • Create PowerPoint presentations used for business development, organize files and develop spreadsheets, fax reports and scan documents.
  • Show more

Medical office secretary vs department secretary skills

Common medical office secretary skills
  • Patients, 35%
  • Patient Appointments, 13%
  • Front Desk, 5%
  • Medical Terminology, 5%
  • Check-In, 4%
  • Data Entry, 3%
Common department secretary skills
  • Patients, 22%
  • Customer Service, 10%
  • Data Entry, 7%
  • Medical Terminology, 7%
  • Patient Care, 4%
  • Word Processing, 4%

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