Medical office secretary vs medical collector

Differences between medical office secretary and medical collector duties and responsibilities

Medical office secretary example responsibilities.

• Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
• Enter new patients confidential information into computer database also discharge patients and enter chart information containing ICD-9 and CPT codes.
• Attend various billing, Medicare, Medicaid and HIPPA workshops to stay abreast of changing policies.
• Greet patients -schedule appointments -Answered telephones and direct calls -obtain demographic and insurance information -collect co-payments -verify insurance coverage
• Obtain patient demographics and record patient information including health history, insurance responsibility forms, and appropriate HIPAA documentation.
• Comply with all HIPAA laws and patient privacy policies.
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Medical collector example responsibilities.

• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
• Perform as a mediator between insurance companies and patients collecting nationwide extensive medical bills.
• Utilize A/R reports and identify accounts that are past payments.
• Maintain a filing system of clients' medical records and disclosure following HIPPA guidelines.
• Post appropriate adjustment types and carrier payments to accounts for true A/R account balance reflection.
• Maintain strict confidentiality; adhering to all HIPAA guidelines/regulations.
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