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The differences between medical office secretaries and medical schedulers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical office secretary and a medical scheduler. Additionally, a medical office secretary has an average salary of $32,609, which is higher than the $32,201 average annual salary of a medical scheduler.
The top three skills for a medical office secretary include patients, patient appointments and front desk. The most important skills for a medical scheduler are patients, customer service, and medical terminology.
| Medical Office Secretary | Medical Scheduler | |
| Yearly salary | $32,609 | $32,201 |
| Hourly rate | $15.68 | $15.48 |
| Growth rate | -8% | -8% |
| Number of jobs | 115,116 | 67,831 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 29% | Associate Degree, 30% |
| Average age | 49 | 49 |
| Years of experience | 2 | 2 |
A medical office secretary carries out clerical duties in a health professional's office. They are responsible for typing correspondence and reports, maintaining files, paying vendors, handling insurance forms, billing patients, dealing with clients, scheduling appointments, taking phone calls, and greeting patients when they get to the office. The qualifications for this position include knowledge of computer software, medical terminology, health insurance rules, and medical building procedures.
A medical scheduler typically works with patients to coordinate appointment dates and times with health care professionals. Medical schedulers often work in hospitals, outpatient care centers, and other medical practices. They perform other duties aside from managing patients' schedules that includes providing patients the information they need about the hospital and its policies, providing patient support, and handling and managing questions from patients. Medical schedulers also act as a link between patients, clinical staff, and referral sources.
Medical office secretaries and medical schedulers have different pay scales, as shown below.
| Medical Office Secretary | Medical Scheduler | |
| Average salary | $32,609 | $32,201 |
| Salary range | Between $27,000 And $39,000 | Between $26,000 And $38,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | Beacon Hill Staffing Group |
| Best paying industry | - | Health Care |
There are a few differences between a medical office secretary and a medical scheduler in terms of educational background:
| Medical Office Secretary | Medical Scheduler | |
| Most common degree | Associate Degree, 29% | Associate Degree, 30% |
| Most common major | Health Care Administration | Health Care Administration |
| Most common college | - | - |
Here are the differences between medical office secretaries' and medical schedulers' demographics:
| Medical Office Secretary | Medical Scheduler | |
| Average age | 49 | 49 |
| Gender ratio | Male, 9.8% Female, 90.2% | Male, 8.0% Female, 92.0% |
| Race ratio | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 9% |