Medical records receptionist vs patient coordinator

Differences between medical records receptionist and patient coordinator duties and responsibilities

Medical records receptionist example responsibilities.

• Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
• Maintain front office operations, complete registration, check-in/out, and insurance verification and process payments for patients.
• Input data into hospital system all the while ensuring customers HIPPA regulations are protected.
• Handle all confidential files, information, and paperwork according to HIPPA compliance laws.
• Maintain and follow HIPAA guidelines to ensure medical records for privacy of residents of nursing facility remain private.
• Provide essential medical record/health information management both electronically and through paper format while abiding all HIPAA laws and regulations.
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Patient coordinator example responsibilities.

• Comply with HIPAA regulations by discreetly and professionally handling all patients private medical information.
• Gather personal plus insurance information and perform thorough insurance breakdowns for patients.
• Communicate directly with patients to obtain initial patient information and respond to inquiries.
• Process and update HIPAA relate paperwork and other require institutional forms as necessary.
• Obtain all necessary documentation prior to surgery such as proof of identification, copy of insurance and require insurance referrals.
• Respond in writing to all grievances in accordance with CMS and DNV guidelines.
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