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The differences between medical records technicians and medical receptionists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical records technician, becoming a medical receptionist takes usually requires 1-2 years. Additionally, a medical records technician has an average salary of $37,087, which is higher than the $31,960 average annual salary of a medical receptionist.
The top three skills for a medical records technician include patients, medical terminology and HIPAA. The most important skills for a medical receptionist are patients, customer service, and check-in.
| Medical Records Technician | Medical Receptionist | |
| Yearly salary | $37,087 | $31,960 |
| Hourly rate | $17.83 | $15.37 |
| Growth rate | 11% | -8% |
| Number of jobs | 67,660 | 118,048 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 34% | Associate Degree, 28% |
| Average age | 45 | 49 |
| Years of experience | 12 | 2 |
A medical records technician is responsible for performing administrative duties, handling patients' medical records for medical purposes. Medical records technicians keep an organized database of patients' information, including medical history, diagnosis, healthcare treatments, laboratory schedules, and insurance details using specific healthcare coding procedures. Medical records technicians must be detail-oriented and highly organizational, especially on maintaining the accuracy and confidentiality of patients' information. This job is critical in the healthcare industry for the doctors' reference and determining treatment costs.
Medical receptionists are responsible for manning the front desk at a medical facility such as a clinic or a hospital. They manage schedules and appointments in the clinic or hospital. They help patients to their respective appointments. They also assist doctors, nurses, and other medical practitioners by ensuring that the schedule for the day is being followed. They are also in charge of assisting visitors by directing them wherever they would need to go. Medical receptionists also answer inquiries by patients or visitors. Medical knowledge, great customer service skills, and a friendly attitude are needed.
Medical records technicians and medical receptionists have different pay scales, as shown below.
| Medical Records Technician | Medical Receptionist | |
| Average salary | $37,087 | $31,960 |
| Salary range | Between $28,000 And $48,000 | Between $26,000 And $38,000 |
| Highest paying City | Long Branch, NJ | Portland, ME |
| Highest paying state | New Jersey | Maine |
| Best paying company | Guidehouse | CENTER FOR SIGHT |
| Best paying industry | Government | Health Care |
There are a few differences between a medical records technician and a medical receptionist in terms of educational background:
| Medical Records Technician | Medical Receptionist | |
| Most common degree | Associate Degree, 34% | Associate Degree, 28% |
| Most common major | Health Care Administration | Health Care Administration |
| Most common college | University of Pennsylvania | - |
Here are the differences between medical records technicians' and medical receptionists' demographics:
| Medical Records Technician | Medical Receptionist | |
| Average age | 45 | 49 |
| Gender ratio | Male, 18.8% Female, 81.2% | Male, 5.2% Female, 94.8% |
| Race ratio | Black or African American, 9.3% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 8.7% White, 59.3% American Indian and Alaska Native, 1.3% | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 9% |