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Medical records technician vs medical receptionist

The differences between medical records technicians and medical receptionists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical records technician, becoming a medical receptionist takes usually requires 1-2 years. Additionally, a medical records technician has an average salary of $37,087, which is higher than the $31,960 average annual salary of a medical receptionist.

The top three skills for a medical records technician include patients, medical terminology and HIPAA. The most important skills for a medical receptionist are patients, customer service, and check-in.

Medical records technician vs medical receptionist overview

Medical Records TechnicianMedical Receptionist
Yearly salary$37,087$31,960
Hourly rate$17.83$15.37
Growth rate11%-8%
Number of jobs67,660118,048
Job satisfaction--
Most common degreeAssociate Degree, 34%Associate Degree, 28%
Average age4549
Years of experience122

What does a medical records technician do?

A medical records technician is responsible for performing administrative duties, handling patients' medical records for medical purposes. Medical records technicians keep an organized database of patients' information, including medical history, diagnosis, healthcare treatments, laboratory schedules, and insurance details using specific healthcare coding procedures. Medical records technicians must be detail-oriented and highly organizational, especially on maintaining the accuracy and confidentiality of patients' information. This job is critical in the healthcare industry for the doctors' reference and determining treatment costs.

What does a medical receptionist do?

Medical receptionists are responsible for manning the front desk at a medical facility such as a clinic or a hospital. They manage schedules and appointments in the clinic or hospital. They help patients to their respective appointments. They also assist doctors, nurses, and other medical practitioners by ensuring that the schedule for the day is being followed. They are also in charge of assisting visitors by directing them wherever they would need to go. Medical receptionists also answer inquiries by patients or visitors. Medical knowledge, great customer service skills, and a friendly attitude are needed.

Medical records technician vs medical receptionist salary

Medical records technicians and medical receptionists have different pay scales, as shown below.

Medical Records TechnicianMedical Receptionist
Average salary$37,087$31,960
Salary rangeBetween $28,000 And $48,000Between $26,000 And $38,000
Highest paying CityLong Branch, NJPortland, ME
Highest paying stateNew JerseyMaine
Best paying companyGuidehouseCENTER FOR SIGHT
Best paying industryGovernmentHealth Care

Differences between medical records technician and medical receptionist education

There are a few differences between a medical records technician and a medical receptionist in terms of educational background:

Medical Records TechnicianMedical Receptionist
Most common degreeAssociate Degree, 34%Associate Degree, 28%
Most common majorHealth Care AdministrationHealth Care Administration
Most common collegeUniversity of Pennsylvania-

Medical records technician vs medical receptionist demographics

Here are the differences between medical records technicians' and medical receptionists' demographics:

Medical Records TechnicianMedical Receptionist
Average age4549
Gender ratioMale, 18.8% Female, 81.2%Male, 5.2% Female, 94.8%
Race ratioBlack or African American, 9.3% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 8.7% White, 59.3% American Indian and Alaska Native, 1.3%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%9%

Differences between medical records technician and medical receptionist duties and responsibilities

Medical records technician example responsibilities.

  • Enter all patient in-take into EMR, manage triage, scheduling, and maintain a sterile clinic setting.
  • Manage medical treatment authorizations and durable medical equipment (DME) requests and verify medical eligibility for all patients requesting treatment.
  • Perform examinations in the ER, main radiology area and surgery.
  • Order medical records for patients, medical staff, outside entities, and court subpoenas for certain dates of services.
  • Audited/Validate daily outpatient medical coding accounts involving emergency rooms, surgery, interventional radiology, radiology, and ancillary services.
  • Staff education on EMR and industry regulations.
  • Show more

Medical receptionist example responsibilities.

  • Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
  • Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
  • Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
  • Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
  • Resolve concerns of terminally ill patients with compassion and professionalism.
  • Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.
  • Show more

Medical records technician vs medical receptionist skills

Common medical records technician skills
  • Patients, 20%
  • Medical Terminology, 11%
  • HIPAA, 6%
  • Patient Care, 5%
  • Customer Service, 5%
  • Medical Facilities, 4%
Common medical receptionist skills
  • Patients, 30%
  • Customer Service, 9%
  • Check-In, 6%
  • Medical Terminology, 6%
  • Patient Care, 4%
  • Front Desk, 4%

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