Medical support assistant vs medical receptionist

Differences between medical support assistant and medical receptionist duties and responsibilities

Medical support assistant example responsibilities.

• Provide pharmaceutical services to Medicaid recipients through manage care organizations and fee-for-service programs.
• Coordinate front and back office tasks such as checking in and checking out patients, triage, and insurance verification.
• Assist with enrolling patients into the TRICARE online website so patients can access appointments remotely from any web enable device.
• Analyze patients' financial information to recommend suitable programs and lifesaving aid for both veterans and eligible family members.
• Review and audit payroll reports.
• Apply knowledge of coding systems, including ICD-9-CM and CPT.
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Medical receptionist example responsibilities.

• Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
• Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
• Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
• Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
• Resolve concerns of terminally ill patients with compassion and professionalism.
• Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.
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