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Medical support assistant vs patient care specialist

The differences between medical support assistants and patient care specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a medical support assistant, becoming a patient care specialist takes usually requires 2-4 years. Additionally, a medical support assistant has an average salary of $35,390, which is higher than the $34,157 average annual salary of a patient care specialist.

The top three skills for a medical support assistant include patients, patient care and advanced life support. The most important skills for a patient care specialist are patients, patient care, and data entry.

Medical support assistant vs patient care specialist overview

Medical Support AssistantPatient Care Specialist
Yearly salary$35,390$34,157
Hourly rate$17.01$16.42
Growth rate-8%-4%
Number of jobs190,633146,861
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 40%
Average age4940
Years of experience24

What does a medical support assistant do?

A medical support assistant job is mainly in health care services, such as hospitals, medical clinics, and private doctors who perform administrative duties and organizing schedules and records. They work together with patients' physicians, nurses, and other medical personnel. Assistants can directly work with patients and call insurance firms on their behalf to inquire about insurance coverage. Medical support assistants encode data on a computer regarding patients' medications, treatment, and lab test results.

What does a patient care specialist do?

A patient service or care specialist works at different medical facilities. Primary responsibilities include checking patients in and out, scheduling follow-up appointments as well as checking patient eligibility for services or programs. Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists. Applicants for the job should have the basic computer knowledge to effectively manage data of patient's files, knowledge of medical terminologies, and possess good interpersonal and customer service skills.

Medical support assistant vs patient care specialist salary

Medical support assistants and patient care specialists have different pay scales, as shown below.

Medical Support AssistantPatient Care Specialist
Average salary$35,390$34,157
Salary rangeBetween $28,000 And $44,000Between $20,000 And $55,000
Highest paying CityPortland, MEBoston, MA
Highest paying stateConnecticutMassachusetts
Best paying companyMicrosoftKPG
Best paying industryGovernmentHealth Care

Differences between medical support assistant and patient care specialist education

There are a few differences between a medical support assistant and a patient care specialist in terms of educational background:

Medical Support AssistantPatient Care Specialist
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Medical support assistant vs patient care specialist demographics

Here are the differences between medical support assistants' and patient care specialists' demographics:

Medical Support AssistantPatient Care Specialist
Average age4940
Gender ratioMale, 24.9% Female, 75.1%Male, 20.3% Female, 79.7%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 21.1% Asian, 6.3% White, 55.0% American Indian and Alaska Native, 0.7%
LGBT Percentage9%7%

Differences between medical support assistant and patient care specialist duties and responsibilities

Medical support assistant example responsibilities.

  • Provide pharmaceutical services to Medicaid recipients through manage care organizations and fee-for-service programs.
  • Coordinate front and back office tasks such as checking in and checking out patients, triage, and insurance verification.
  • Assist with enrolling patients into the TRICARE online website so patients can access appointments remotely from any web enable device.
  • Analyze patients' financial information to recommend suitable programs and lifesaving aid for both veterans and eligible family members.
  • Review and audit payroll reports.
  • Apply knowledge of coding systems, including ICD-9-CM and CPT.
  • Show more

Patient care specialist example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Utilize software applications to document call interactions using medical terminology and responsible for initially engaging patients by explaining the services.
  • Verify CPT codes along with diagnosis code for guarantee payment for surgeries.
  • Process daily fee tickets and correctly enter office visit ICD 9 and CPT codes into the system for billing.
  • Adhere to HIPPA confidentiality guidelines.
  • Track Medicaid eligibility of clients.
  • Show more

Medical support assistant vs patient care specialist skills

Common medical support assistant skills
  • Patients, 18%
  • Patient Care, 9%
  • Advanced Life Support, 7%
  • Veterans, 7%
  • Customer Service, 6%
  • Medical Terminology, 5%
Common patient care specialist skills
  • Patients, 33%
  • Patient Care, 17%
  • Data Entry, 5%
  • Medical Terminology, 4%
  • CPT, 2%
  • CPR, 2%

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