National Account Service Coordinator
Columbus, OH
Description:
Kanawha Scales & Systems, a division of American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried-and-true philosophy - take care of our customers and take care of our people.
We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.
Description
Kanawha Scales & Systems, LLC, a world leader in the weighing and automation industry, is looking for someone like you to join their team as a Regional Accounts Service Coordinator.
The National Accounts Service Coordinator receives and manages scale repair requests from customers nationwide. The Service Coordinator organizes resources and coordinates with stakeholders (the customer, technicians, office staff, and suppliers) to efficiently and effectively handle all day-to-day and week-to-week flow of events. This is key to ensure we always continue to provide the customer with the best possible service. A successful service coordinator will enable the organization to anticipate workflow requirements, apply resources, and accomplish our short- and long-term objectives. We strive to accomplish our work on the first attempt with zero return trips for the same issue.
Duties and Responsibilities
Field all service-related phone calls/emails and efficiently schedule technicians to complete all required service work within customer specified timeframes
Create jobs and schedule in ERP system to be ready for technicians in the field
Confirm vendors have all necessary parts available before going to a job site
Communicate with all stakeholders and respond in a prompt and professional manner. Stakeholders include customers (existing and new), suppliers, and our team.
Daily review of all open jobs and update statuses accordingly
Enter and maintain accurate service activity notes in ERP including but not limited to client and vendor communication, shipping information, any other item related to a specific job
Posting of parts shipped and/or used on service orders. Must be done the same day they were shipped or the day the paperwork was received showing parts were used.
Replenishment of parts in vendor parts kits immediately upon use
Perform activities with a proper balance of urgency and diligence.
Manage customer scale information in database.
Support other service coordinators as needed
Additional relevant duties may be assigned.
Qualifications
Required Skills/Abilities
Strong communication skills both orally and written
Attention to detail
Sense of urgency
Forward thinker
Effective Multi Taker
Organized and able to handle heavy volumes and pressing deadlines
Strong computer skills including ERP systems and Microsoft Office (all applications)
Qualifications include:
Education: High school degree
Service-related background
Ability to work overtime as needed
Personal Characteristics
Leads by example
Natural ability to converse with customers and vendors
Team player willing to help out in any capacity when needed
Experience
5 years of experience in industrial services or closely related business preferred.
Working Conditions
The nature of the industrial weighing business is 24/7/365 and the service coordinator must commit to a demanding and highly responsive position. This is a full-time position and typical hours are M - F, 8:00 am to 5:00 pm.
Physical Requirements
The work environment is open-air cubicles among a number of other National Accounts team members. There will be prolong periods of sitting and working at a computer and answering incoming calls. Occasionally you may need to lift incoming or outgoing shipments of approximately 15 lbs.
This is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What we offer:
We offer competitive compensation and benefits package, including health insurance, retirement plans, and paid time off.
Cigna Health Insurance (Kaiser in CA)
FSA & HSA healthcare employer contribution
Critical Illness, Accidental, and Hospital Indemnity Plans
Dental and Vision Plans
Company paid STD & LTD Disability Insurance
Educational and Tuition Reimbursement
Maternity (12-wks) and Paternity leave
Employee Assistance Program
Basic & Voluntary Life AD&D
4% 401K Employer Match, with 6% of your Contribution
Company Paid Time Off (PTO)
Company provided PPE
Discounts on products and services
Opportunities to network and connect
American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.
Our Commitment to Inclusion & Belonging:
At American Equipment Holdings, we are dedicated to engaging with the widest possible range of talent. We believe that diverse perspectives drive innovation and engagement, enabling us to attract creative individuals and develop exceptional products, services, and solutions. We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Proof of right to lawfully work in the United States required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements:
National Account Service Coordinator
Columbus, OH
Kanawha Scales & Systems, a division of American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried-and-true philosophy - take care of our customers and take care of our people.
We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.
Description
Kanawha Scales & Systems, LLC, a world leader in the weighing and automation industry, is looking for someone like you to join their team as a Regional Accounts Service Coordinator.
The National Accounts Service Coordinator receives and manages scale repair requests from customers nationwide. The Service Coordinator organizes resources and coordinates with stakeholders (the customer, technicians, office staff, and suppliers) to efficiently and effectively handle all day-to-day and week-to-week flow of events. This is key to ensure we always continue to provide the customer with the best possible service. A successful service coordinator will enable the organization to anticipate workflow requirements, apply resources, and accomplish our short- and long-term objectives. We strive to accomplish our work on the first attempt with zero return trips for the same issue.
Duties and Responsibilities
Field all service-related phone calls/emails and efficiently schedule technicians to complete all required service work within customer specified timeframes
Create jobs and schedule in ERP system to be ready for technicians in the field
Confirm vendors have all necessary parts available before going to a job site
Communicate with all stakeholders and respond in a prompt and professional manner. Stakeholders include customers (existing and new), suppliers, and our team.
Daily review of all open jobs and update statuses accordingly
Enter and maintain accurate service activity notes in ERP including but not limited to client and vendor communication, shipping information, any other item related to a specific job
Posting of parts shipped and/or used on service orders. Must be done the same day they were shipped or the day the paperwork was received showing parts were used.
Replenishment of parts in vendor parts kits immediately upon use
Perform activities with a proper balance of urgency and diligence.
Manage customer scale information in database.
Support other service coordinators as needed
Additional relevant duties may be assigned.
Qualifications
Required Skills/Abilities
Strong communication skills both orally and written
Attention to detail
Sense of urgency
Forward thinker
Effective Multi Taker
Organized and able to handle heavy volumes and pressing deadlines
Strong computer skills including ERP systems and Microsoft Office (all applications)
Qualifications include:
Education: High school degree
Service-related background
Ability to work overtime as needed
Personal Characteristics
Leads by example
Natural ability to converse with customers and vendors
Team player willing to help out in any capacity when needed
Experience
5 years of experience in industrial services or closely related business preferred.
Working Conditions
The nature of the industrial weighing business is 24/7/365 and the service coordinator must commit to a demanding and highly responsive position. This is a full-time position and typical hours are M - F, 8:00 am to 5:00 pm.
Physical Requirements
The work environment is open-air cubicles among a number of other National Accounts team members. There will be prolong periods of sitting and working at a computer and answering incoming calls. Occasionally you may need to lift incoming or outgoing shipments of approximately 15 lbs.
This is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What we offer:
We offer competitive compensation and benefits package, including health insurance, retirement plans, and paid time off.
Cigna Health Insurance (Kaiser in CA)
FSA & HSA healthcare employer contribution
Critical Illness, Accidental, and Hospital Indemnity Plans
Dental and Vision Plans
Company paid STD & LTD Disability Insurance
Educational and Tuition Reimbursement
Maternity (12-wks) and Paternity leave
Employee Assistance Program
Basic & Voluntary Life AD&D
4% 401K Employer Match, with 6% of your Contribution
Company Paid Time Off (PTO)
Company provided PPE
Discounts on products and services
Opportunities to network and connect
American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.
Our Commitment to Inclusion & Belonging:
At American Equipment Holdings, we are dedicated to engaging with the widest possible range of talent. We believe that diverse perspectives drive innovation and engagement, enabling us to attract creative individuals and develop exceptional products, services, and solutions. We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Proof of right to lawfully work in the United States required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary Description $23/hr - $25/hr
Project Coordinator
Columbus, OH
Requirements
Essential Functions:
Provides all general administrative support to the Project Team including correspondence processing, distribution, and routine filing.
Coordinate schedules for meetings and training as needed.
Provide administrative support such as conducting research, assisting on the preparation statistical reports, and handling information requests.
Organize, process, distribute, file/log and track RFIs, change orders, and other construction related documents
Assists project team in preparing written materials including applications, correspondence, reports, procedures, forms, and guidelines during construction for better document control
Review, proofread, and edit project related documents
Preparing and documenting meeting minutes as needed
Assists processing pay applications
Coordinates check requests
Enters project data into program management software system.
Communicate with project manager, construction administrator and professional consultants as needed
Familiar with construction/ project close out process
Competencies:
Experience working on construction management programs and/or on a construction job site
Experience working with architecture/engineering firm
Construction experience with OSHPD and/or DSA projects
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Extensive knowledge of administration, procedures, and project related recordkeeping systems.
Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new project related software.
Certification Requirements
Certifications are not necessary
Supervisory Requirements
None
Work Environment
This position operates in a professional open office environment with low to moderate noise levels including collaborative work areas for team meetings. Each office location has a workstation for scanning/ photocopying and a cafe for dining. Building construction sites may include varying temperatures, wind, dust, and noise levels and may include hazardous and dirty conditions
Physical Demands
Hand/Wrist/Finger dexterity for 8 hours a day, 40 hours a week
Ability to lift a set of construction documents
Ability to sit for long periods of time
Occasional light lifting
Position Type/Hours expected to work
This is a full-time position with a minimum expectation of 40 hours per week
Travel
Occasional travel
Required Education and Experience
4-year degree from an accredited college or university preferred
A minimum of two years of administrative experience in a fast-paced office environment
Work Authorization
Sponsorship may be considered
AAP/EEO Statement
NAC is committed to the principle of equal opportunity employment. As a result, all qualified employees and prospective employees will be recruited, selected, and trained without regard to age, sex, race, color, religion, disability, national origin, veteran status, or any other legally protected status. All applicants are carefully screened, and full consideration is given to their training, education, skills, experiences, growth potential and previous work record. This same non- discriminatory consideration will be used in all other aspects of the employment relationship.
NAC will provide reasonable accommodations to qualified individuals with a disability to the extent that doing so does not create an undue hardship on NAC, Inc. NAC encourages employees and applicants to communicate any special needs by engaging in an interactive process with NAC to formulate reasonable accommodations.
Salary Description $57,500 - 76,000
Client Service Coordinator
Columbus, OH
Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Description - External
ESSENTIAL RESPONSIBILITIES AND TASKS
· Live and exemplify the Five Principles of Mars, Inc. within self and team.
· Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
· Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
· Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
· Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
· Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
· Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
· Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
· Conduct administrative functions as necessary.
· Other job duties as assigned.
THE FIVE PRINCIPLES
· Quality - The consumer is our boss, quality is our work and value for money is our goal.
· Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
· Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
· Efficiency - We use resources to the full, waste nothing and do only what we can do best.
· Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES Leadership - Customer Focus - Peer Relationships - Integrity & Trust
- Action Oriented - Listening
Functional - Preventative care and OWPs - Communication Skills - Client Service Skills - Priority Setting - Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
· Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
· Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
· Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
· Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
· Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
· Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
· Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
· Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILL DO)
· Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
· Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
· Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
· Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
· Independence - Able and willing to perform tasks and duties without supervision.
· Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
· Ability to work at a computer for long periods of time.
· Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
· Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
· The noise level in the work environment is moderately high.
· Requires sufficient ambulatory skills in order to perform duties while at hospital.
· Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
· Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
· Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
· High School Diploma or equivalent preferred.
· Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
· One year related experience required with customer service preferred.
· Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
PROJECT COORDINATOR
Columbus, OH
Job Description
Ready to be part of our team?
Salary Range $70,000-$73,000
Quarterly Performance Bonus
Referral Bonus
Career Advancement Opportunities
Paid holidays and PTO.
We are looking a Project Coordinator to add to our team in our Columbus,OH office!
Summary: The Project Coordinator - Customer Service leads the execution of customer-facing projects from initiation through completion. This role independently manages all phases of project delivery-including planning, communication, cost evaluation, scheduling, and document control-while serving as the primary liaison between customers and internal teams. The Project Coordinator applies critical thinking and discretion to resolve complex challenges, evaluate project risks, and make decisions that directly impact the scope, timeline, and profitability of assigned projects.
Essential Duties:
Leads the planning, coordination, and successful execution of customer projects from purchase order through closeout.
Manages multiple concurrent projects independently, ensuring timely delivery and customer satisfaction while adhering to budget and scope.
Serves as the primary point of contact for customer communication throughout the project lifecycle.
Evaluates customer needs, documentation, and internal constraints to develop effective project plans.
Communicates effectively and promptly with customers via phone, email, and other channels, including after-hours outreach for urgent requests.
Analyzes project drawings, specifications, and contract documents to identify requirements and proactively resolve discrepancies or issues.
Negotiates scope adjustments and communicates cost or timeline implications to stakeholders.
Conveys accurate delivery timelines to scheduling teams and verifies alignment across production, shipping, and field coordination.
Monitors and updates project performance metrics using SAP, Salesforce, and other tools.
Maintains complete and accurate documentation for each project, ensuring all critical milestones, submittals, and closeout materials are delivered.
Makes independent decisions related to project changes, customer escalations, and risk mitigation strategies, exercising sound judgment and accountability.
Collaborates with cross-functional teams (Drafting, Operations, Finance) to align objectives and resolve project roadblocks.
Drives process improvements to enhance operational efficiency and customer experience.
Follow the Group Code of Conduct and Group Compliance.
Follow Compliance requirements per “KNA-SOP-1705 Compliance Roles and Responsibilities.”
Performs all other duties as assigned.
Education/Experience:
High school diploma or equivalent required.
Associate degree, technical training, or certifications (e.g., PMP) preferred.
Minimum 5 years of experience managing customer projects in a manufacturing, construction, or technical environment.
Demonstrated ability to lead projects independently and make critical decisions under pressure.
Experience interpreting and analyzing technical documents and shop drawings.
Computer Skills:
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Experience with SAP or other ERP platforms.
CRM software experience (e.g., Salesforce) strongly preferred.
Familiarity with Bluebeam REVU is a plus.
Other Skills and Requirements:
Strong analytical, evaluative, and decision-making skills.
Effective communicator (written and verbal) with both internal and external stakeholders.
High level of professionalism and ownership.
Skilled in prioritization, time management, and conflict resolution.
Ability to influence outcomes and implement change without direct authority.
This is a full time in-office (no WFH or hybrid) position.
Sponsorship is not available for this position.
Physical Demands:
The physical demands described here represent those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform key responsibilities.
Strength & Mobility: This position primarily involves seated work, with occasional standing or walking as needed. Must be able to exert up to 10 lbs. of force occasionally, up to 5 lbs. frequently, and a negligible amount constantly to lift, carry, push, or pull objects.
Dexterity & Coordination: Frequent use of hands and fingers for typing, handling documents, operating office equipment, and interacting with digital tools.
Visual & Auditory Requirements: Requires specific vision abilities, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus for reading, computer work, and document review.
Cognitive & Communication Demands: Requires sustained mental focus, problem-solving, and analytical skills. Effective verbal and written communication, including collaborating with others, phone calls, emails, and in-person discussions.
Work Environment: Typical office setting with controlled lighting, temperature, and noise levels.
We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.
Kingspan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Scheduling Center Coordinator
Columbus, OH
This is a rare opportunity for a customer service-oriented person to join a progressive healthcare practice as a call center scheduling coordinator.
Use your outstanding and natural customer service talent in our beautiful office, you will make our current patients even more impressed with our unbelievable service.
This practice is committed to core values of prevention, caring, education and community involvement. We treat our patients like royalty, it's as simple as that, and we need people who understand how to make that happen.
No experience is necessary. You just need to bring good ethics, good morals and dependability to the table and we will train you on the rest!
Hourly + bonus, so you get what you deserve.
If this sounds "like you", please send your resume.
Job Type: Full-time
Customer Service Lead
Dublin, OH
Customer Service Team Lead - Night Shift
Full-time, Hourly
Department: Operations
Reports to: Customer Service Manager
Hybrid (combo of in-office and remote)
We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today
T-CETRA is looking for a Customer Service team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including:
Monitor phone, activation, email inboxes, and ticket queues
Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers
Answer escalated calls from Merchants and Master Agents
Analyze customer's needs, troubleshoot technical issues and provide appropriate solution
Team Management
Responsible to assist in meeting team goal service levels
Live monitoring of CSR phone calls
Develop and maintain a good relationship with customers, Master Agents and employees
Assist in CSR inquires
Escalate tickets to IT, Product, UI/UX, Sales, and Product Management
Other duties as assigned
Minimum Qualifications:
Associate degree or equivalent experience.
Ability to multi-task and work under pressure
Strong technical and computer skills
Ability to work directly with upper management
Patient and passionate personality
Communication skills
Ability to work in a fast-paced environment
Professional attitude towards customers and direct reports.
Fluency in Spanish a bonus
Why Should You Apply?
Paid Time Off
Comprehensive Medical, Vision and Dental
Matching 401k up to 4%
FMLA and Life Insurance
Tuition Reimbursement
Wellness Program
Employee Growth and Development Reimbursement Program
Discounted Rates for Multiple Handsets and Prepaid Wireless Rates
Beautiful nearby walking paths and park
Fun, value centered work atmosphere
Flexible work environment
T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.
Auto-ApplyProject Coordinator
Columbus, OH
Title: Project Coordinator / Administrative Support
Duration: 12 Months
Position Type: Full-time
About the Role
Project Coordinator / Administrative Support to assist technology projects through scheduling, document management, and financial tracking. The consultant will coordinate meetings, maintain records, track project deliverables, and ensure compliance with grant and contract requirements. Provides hands-on administrative and coordination support to ensure timely, organized, and efficient project execution for transit operations. Supports public-transit technology initiatives through administrative coordination, scheduling, document management, and financial tracking. Ensures accurate recordkeeping, timely communication, and compliance with project and grant requirements to optimize project delivery and operational efficiency.
Education and Certification
• Associate or Bachelor's in Business Administration (required)
• Administrative or project coordination training preferred."
Minimum Qualifications
• 2 + years' experience in office or project coordination
• Proficiency with MS Office Suite and SharePoint
Preferred Qualifications
• Experience supporting federally funded or public-transit contracts
• Knowledge of grant compliance and documentation processes
Project Coordinator
Columbus, OH
Our client, located in Columbus OH, has an immediate opening for a Project Coordinator. This is a full time / direct hire position. The Project Coordinator is responsible for the overall management of administrative project functions within a project. This person is responsible to provide support to the project team through the course of the project.
Key Responsibilities:
• Regularly communicate with the Project Managers to coordinate workflow, schedules and status updates
• Act as a primary point of contact for customers and sub-contractors
• Prepare and execute all Subcontract Agreements, Purchase Orders, Change Orders, and Consulting Agreements
• Review and upload all relevant mail/email related to assigned jobs
• Assist Project Managers and Estimators with preparation of Invitations to Bid, through Plans & Specs, distribute and track all project bidding documentation such as bid forms, addendums, and subcontractor proposals
• Support the project start-up and close-out processes on each job
• Prepare and review for submission to architect and engineer project submittals
• Prepare and distribute project meeting minutes
• Prepare and distribute monthly executive reports to project clients
• Coordinate job drawing orders for Project team
• Maintain all job folders within designated file structures
• Responsible for contacting subcontractors for documentation follow-up and track all project documentation on tracking spreadsheet
• Coordinate the subcontractor's insurance and track all new and renewal certificates of insurance per job
• Responsible for following up on all insurance corrections and processing in Image Management for insurance review
• Run weekly reports and communicate to project team
• Coordinate owner insurance for each assigned job
• Assist in the prequalification process to obtain valid prequal packets from subcontractors
• Prepare owner contracts utilizing AIA software
• Provide office support to field supervision and the safety department
• Coordinates supplies for job sites such as hard hats, safety glasses, and job site signage
• Interact with internal team members, subcontractors, clients, and vendors Skills and Abilities:
• Safety First focus and mind-set
• Ability to navigate and proficiently use software programs and assist the Project Managers with administrative tasks such as document creation
• Organizational skills in order to juggle multiple projects with accuracy and timeliness
• Well developed interpersonal skills
• Adept at multi-tasking while remaining calm and poised under pressure
• Collaborative with the team and also able to work independently to accomplish assigned tasks
• Able to lift, squat, and carry up to 25 pounds, infrequently
EDUCATION AND EXPERIENCE:
• High School Diploma or equivalent
• At least 2 years of related experience in a customer/client serving role, preferably in commercial construction or with a subcontractor
• Proficient in the use of technology and Microsoft Office applications such as Word, Outlook, and Excel
Project Coordinator
Columbus, OH
Project Coordinator
Employment Type: Full-Time
About This Opportunity:
We are currently seeking a Project Coordinator to support the successful execution of field testing related projects. The ideal candidate is organized, detail-oriented, and proactive, with experience in scheduling and cross-functional collaboration. This role is critical in helping ensure projects are delivered on time, within scope, and to the highest standards.
Responsibilities Key Responsibilities
Coordinate and manage multiple projects from initiation through close-out
Create, maintain, and update detailed project schedules and timelines
Monitor project progress and ensure milestones are met within scope, budget, and deadlines
Communicate project updates to internal and external stakeholders
Identify and mitigate project risks and recommend corrective actions
Ensure projects comply with contractual requirements, specifications, and industry standards
Collaborate with internal teams, subcontractors, and vendors to support project success
Provide administrative support as needed, including document tracking and reporting
Perform other duties as assigned by management
Qualifications Required Skills & Qualifications
Proven experience in project coordination or project support (preferably in an industrial or electrical services environment)
Strong scheduling and organizational skills
Excellent written and verbal communication skills
Ability to manage multiple tasks, work independently, and collaborate with teams
Attention to detail and strong problem-solving abilities
Proficient in Microsoft Office Suite; experience with project management software (e.g., MS Project, Primavera, or similar) is a plus
EQUAL OPPORTUNITY EMPLOYER
Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.
NO AGENCIES PLEASE
Any unsolicited resumes sent to Shermco from a third party, such as an Agency, including unsolicited resumes sent to Shermco mailing address, fax machine or email address, directly to Shermco System Integration employees, or to Shermco System Integration resume database will be considered Shermco property. Shermco will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Pay Range USD $20.00 - USD $30.00 /Hr.
Auto-ApplyPROJECT COORDINATOR
Columbus, OH
Ready to be part of our team? Salary Range $70,000-$73,000 Quarterly Performance Bonus Referral Bonus Career Advancement Opportunities Paid holidays and PTO. We are looking a Project Coordinator to add to our team in our Columbus,OH office! Summary: The Project Coordinator - Customer Service leads the execution of customer-facing projects from initiation through completion. This role independently manages all phases of project delivery-including planning, communication, cost evaluation, scheduling, and document control-while serving as the primary liaison between customers and internal teams. The Project Coordinator applies critical thinking and discretion to resolve complex challenges, evaluate project risks, and make decisions that directly impact the scope, timeline, and profitability of assigned projects.
Essential Duties:
* Leads the planning, coordination, and successful execution of customer projects from purchase order through closeout.
* Manages multiple concurrent projects independently, ensuring timely delivery and customer satisfaction while adhering to budget and scope.
* Serves as the primary point of contact for customer communication throughout the project lifecycle.
* Evaluates customer needs, documentation, and internal constraints to develop effective project plans.
* Communicates effectively and promptly with customers via phone, email, and other channels, including after-hours outreach for urgent requests.
* Analyzes project drawings, specifications, and contract documents to identify requirements and proactively resolve discrepancies or issues.
* Negotiates scope adjustments and communicates cost or timeline implications to stakeholders.
* Conveys accurate delivery timelines to scheduling teams and verifies alignment across production, shipping, and field coordination.
* Monitors and updates project performance metrics using SAP, Salesforce, and other tools.
* Maintains complete and accurate documentation for each project, ensuring all critical milestones, submittals, and closeout materials are delivered.
* Makes independent decisions related to project changes, customer escalations, and risk mitigation strategies, exercising sound judgment and accountability.
* Collaborates with cross-functional teams (Drafting, Operations, Finance) to align objectives and resolve project roadblocks.
* Drives process improvements to enhance operational efficiency and customer experience.
* Follow the Group Code of Conduct and Group Compliance.
* Follow Compliance requirements per "KNA-SOP-1705 Compliance Roles and Responsibilities."
* Performs all other duties as assigned.
Education/Experience:
* High school diploma or equivalent required.
* Associate degree, technical training, or certifications (e.g., PMP) preferred.
* Minimum 5 years of experience managing customer projects in a manufacturing, construction, or technical environment.
* Demonstrated ability to lead projects independently and make critical decisions under pressure.
* Experience interpreting and analyzing technical documents and shop drawings.
Computer Skills:
* Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
* Experience with SAP or other ERP platforms.
* CRM software experience (e.g., Salesforce) strongly preferred.
* Familiarity with Bluebeam REVU is a plus.
Other Skills and Requirements:
* Strong analytical, evaluative, and decision-making skills.
* Effective communicator (written and verbal) with both internal and external stakeholders.
* High level of professionalism and ownership.
* Skilled in prioritization, time management, and conflict resolution.
* Ability to influence outcomes and implement change without direct authority.
* This is a full time in-office (no WFH or hybrid) position.
* Sponsorship is not available for this position.
Physical Demands:
The physical demands described here represent those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform key responsibilities.
* Strength & Mobility: This position primarily involves seated work, with occasional standing or walking as needed. Must be able to exert up to 10 lbs. of force occasionally, up to 5 lbs. frequently, and a negligible amount constantly to lift, carry, push, or pull objects.
* Dexterity & Coordination: Frequent use of hands and fingers for typing, handling documents, operating office equipment, and interacting with digital tools.
* Visual & Auditory Requirements: Requires specific vision abilities, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus for reading, computer work, and document review.
* Cognitive & Communication Demands: Requires sustained mental focus, problem-solving, and analytical skills. Effective verbal and written communication, including collaborating with others, phone calls, emails, and in-person discussions.
* Work Environment: Typical office setting with controlled lighting, temperature, and noise levels.
We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.
Kingspan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Project Coordinator
Columbus, OH
Job Description
Job Title: Project Coordinator Period: 10/07/2024 - 9/16/2025 - possibility for extensions: business needs and candidate performance Hours/Week: 40 hours
Rate: $24 -$26/hr
Contract Type: W-2
Scope of Services:
We are seeking a highly organized and detail-oriented Project Coordinator. The Project Coordinator will be responsible for supporting the planning, execution, and completion of various projects within our organization. This role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The candidate will work closely with the Project Manager to ensure project deliverables are met on time and within budget.
Key Responsibilities:
Assist in the development and implementation of project plans.
Coordinate project activities, resources, and information.
Monitor project progress and handle any issues that arise.
Act as the point of contact and communicate project status to all participants.
Work with the Project Manager to eliminate blockers.
Create and maintain comprehensive project documentation, plans, and reports.
Ensure all projects are delivered on time, within scope, and within budget.
Education & Experience:
Required:
Bachelor's degree in Business Administration, Management, or a related field.
Proven work experience as a Project Coordinator or similar role.
Strong working knowledge of Microsoft Office and project management software (e.g., MS Project).
Excellent communication and organizational skills.
Ability to work effectively both independently and as part of a team.
Strong problem-solving skills and attention to detail.
Preferred:
3-5 years of experience in the nutrition science field.
Competencies:
Organizational Skills: Excellent organizational ability to keep track of multiple project tasks and deadlines.
Communication Skills: Strong verbal and written communication for liaising with stakeholders.
Time Management: Capable of managing multiple priorities and delivering on time.
Problem-Solving: Proactive in addressing and resolving project issues.
Teamwork: Ability to collaborate with teams and cross-functional groups.
Technical Proficiency: Proficiency in Microsoft Office and project management tools.
Guidewire Policy Center (Permanent / Full time )
Columbus, OH
Relevant Experience (in Yrs): 8-10 Years Technical/Functional Skills: Guidewire Rating Management Implementation Experience Required: Must have Guidewire Policy Center (preferably Rating and P&C Insurance projects commercial) Onsite-Offshore coordination experience is mandatory
Roles & Responsibilities:
Liaison with client (Architecture, tech leads and business leads) and offshore teams,
act as single point of contact for the project, code and unit test requirements
Generic Managerial Skills:
Excellent Communication Skills - mandatory,
Team management skills are nice to have
Qualifications
please share your profile to *****************************
Additional Information
Job Status: Full Time / Permanent
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to
****************************
Contact: ************
Keep the subject line with Job Title and Location
Easy ApplyClient Service Coordinator
Reynoldsburg, OH
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
The pay range for this role is
$15.39 - $19.67 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Auto-ApplyProject Coordinator
Lancaster, OH
At Singleton Construction, our vision is to see a brighter world, one experience at a time; we create that vision by delivering quality craftsmanship and excellence in the work we do.
We are unlike any other construction company. We break the traditional mold of our industry. We hire great people and foster a problem-solving culture that focuses on teamwork and results. Our people are the driving force behind our success, so we strive to create a working environment that is truly people-centric, where the ideas and input of every person truly matters and where your career and progression is as much a priority to us as it is to you. Great people are at the center of our business, and we demonstrate this in who we hire, the customers we work with, and the way we operate.
We are a second-generation, certified woman-owned and operated business. We provided general contracting services to the big box, apparel, grocery, discount, drugstore, quick-serve restaurant, and pet/farm industries in 37 states. We specialize in high volume, multi-site programs, open-store remodels, tenant fit-outs and special projects.
Position Summary:
We have a unique opportunity for a Project Coordinator with Construction background or experience to join us in supporting our multisite retail store projects. This opportunity will have you assisting and supporting our Assistant Project Manager with their daily tasks, such as ordering equipment, resources, and information to implement upcoming projects. This is a fulltime office role.
Key Responsibilities:
Assist Assistant Project Manager with buyout/contract requisition with subcontractors and vendors.
Compile job specific compliance and safety binders.
Manage addendum/project document updates
Compile and submit change order to owner at Project Manager direction.
General assistance to Project Manager in executing projects to schedule, scope, and budget.
Experience and Skills:
Competent in Microsoft office application (word, excel, outlook)
Strong data entry skills
Experience in pulling building permits
Able to prioritize tasks across multiple projects at different stages at the same time.
Must have strong organizational and communication skills.
Strong interpersonal skills
Looking for a self starter who is capable of making decisions on their own, problem solve, work independently, and transition quickly and with ease.
In return for your valuable experience, we offer a competitive salary package, full benefits including medical, dental, vision, short- & long-term disability, life insurance, 401k and continuous professional development opportunities.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Requirements
•Competent in Microsoft office application (word, excel, outlook)
•Able to prioritize tasks across multiple projects at different stages at the same time.
•Must have strong organizational and communication skills.
Benefits
In return for your valuable experience, we offer a competitive salary package, full benefits including medical, dental, vision, short- & long-term disability, life insurance, 401k and continuous professional development opportunities.
Auto-ApplyFloat Member Services Representative
Powell, OH
Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you!
We offer: Affordable health and vision insurance
Free dental insurance
401K plan with up to a 5% match,
Accrued vacation and injury/illness leave
Short-term and Long-term Disability
Life insurance
And more!
Must be willing to travel.
Qualifications:
High school graduate or equivalent.
Required knowledge:
Cash handling and call center experience preferred.
Good communication skills. Professional appearance, dress, and attitude.
The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills.
Work Schedule
Full time position
Monday - Friday 9 a.m. - 5 p.m.
Saturday 9 a.m. - 1 p.m.
Job Description:
Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.
Member Service Representative (MSR) - Westerville
Westerville, OH
At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:
4 weeks of paid time off each year
11 Paid holidays every year
401(k) match of up to 6%
Career advancement opportunities
A strong health and wellness program with health and financial rewards
Annual Mental Health Day
Annual bonus potential
Strong work/life balance
Pet bereavement leave
And so much more!
A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!
CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
We are currently looking for a full time Member Service Representative (MSR) to be a financial hero to our members! Our hero's mission is to . . .
Provide outstanding service
Build strong relationships with members and co-workers.
Assist members with new and existing memberships, deposit accounts, and account maintenance.
Uncover and suggest financial services to meet the member's needs.
Take initiative and find solutions.
Assist members on the teller line as needed and accurately perform member requests.
To complete this mission, our financial hero needs to be friendly, approachable, and empathetic with strong listening skills. Our hero also needs to be an internally motivated problem solver that is passionate about helping people. Being accurate, detail oriented, adaptable, and flexible is a must. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 1 year consistent service, sales, and/or cash handling experience. Financial institution experience is preferred.
Do you have what it takes to be a financial hero?! If so, click the Apply button!
Salary Description $18.00 - $19.00
Team Coordinator
Heath, OH
Job Description
LOVE TO TALK SPORTS?
Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 250 stores in over 25 states from Maryland to Montana.
We'd like to talk with you about joining our team. We're looking for smiling, enthusiastic, sports-minded individuals with knowledge of sporting goods to provide our customers with excellent service. Fun, fast paced work environment, with variety in the day to day routine.
We are currently seeking Team Coordinator candidates. This position will be responsible for the merchandising of specific departments and lead the store in sales for that area.
Benefits Include*:
Merchandise discount
Flexible scheduling
*Additional benefits available for Full-time associates
Responsibilities
Provide excellent customer service is primary responsibility. Store opening and closing responsibilities. Merchandising, operational, and administrative functions within the store.
Qualifications
Must have previous retail supervisory experience. Field & Stream, Apparel, Footwear, Exercise, or General Athletics product knowledge required. Merchandising skills preferred. Desire and demonstrated ability to provide excellent customer service is essential.
Member Services Rep Full Time Overnight
Mount Vernon, OH
Job DescriptionPosition: Member Services Rep - Full Time - Overnight We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! BILINGUAL English/Spanish are encouraged to apply!
Some of your responsibilities will include:
Customer Service/Front Desk Activities:
Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point to sale system.
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance:
Go above and beyond to keep the front desk area and lobby clean and orderly.
Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Regular cleaning of all exercise equipment and tanning beds.
Regular restroom and wet area cleaning and stocking.
Qualifications & Requirements:
Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
Prior Customer Service experience preferred
Must be 18 years of age or older.
High School diploma/GED equivalent required.
Upbeat, positive and professional attitude
Punctuality and reliability are a must.
Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
Ability to talk continually in person or on the phone during shift.
Maintain physical ability to administer CPR in the event of medical emergency.
Ability to see in normal visual range with or without correction.
Ability to hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
Contribute to changing peoples lives every day by helping us create a healthier Planet!
Work alongside an amazing group of talented, dynamic professionals!
Want more reasons?
Medical, Dental, Vision Insurance
PTO Paid Time Off
Free Black Card Membership
401(K) and Roth Retirement Savings Plans
Healthcare and Dependent Care Flexible Spending Accounts
STD, LTD, Term Life Insurance and other benefits
Note: We participate in E-Verify for all Utah locations.
Member Services Rep Full Time Overnight
Mount Vernon, OH
Position: Member Services Rep - Full Time - Overnight We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! BILINGUAL English/Spanish are encouraged to apply!Some of your responsibilities will include:Customer Service/Front Desk Activities:
Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point to sale system.
Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance:
Go above and beyond to keep the front desk area and lobby clean and orderly.
Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Regular cleaning of all exercise equipment and tanning beds.
Regular restroom and wet area cleaning and stocking.
Qualifications & Requirements:
Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
Prior Customer Service experience preferred
Must be 18 years of age or older.
High School diploma/GED equivalent required.
Upbeat, positive and professional attitude
Punctuality and reliability are a must.
Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency.
Physical Demands/Requirements:
Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs).
Ability to talk continually in person or on the phone during shift.
Maintain physical ability to administer CPR in the event of medical emergency.
Ability to see in normal visual range with or without correction.
Ability to hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
Contribute to changing people's lives every day by helping us create a healthier Planet!
Work alongside an amazing group of talented, dynamic professionals!
Want more reasons?
Medical, Dental, Vision Insurance
PTO - Paid Time Off
Free Black Card Membership
401(K) and Roth Retirement Savings Plans
Healthcare and Dependent Care Flexible Spending Accounts
STD, LTD, Term Life Insurance and other benefits
Note: We participate in E-Verify for all Utah locations.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
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