Mis specialist vs help desk specialist

The differences between mis specialists and help desk specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a mis specialist and a help desk specialist. Additionally, a mis specialist has an average salary of $53,400, which is higher than the $51,065 average annual salary of a help desk specialist.

The top three skills for a mis specialist include technical support, software inventory and customer service. The most important skills for a help desk specialist are customer service, troubleshoot, and technical support.

Mis specialist vs help desk specialist overview

	MIS Specialist	Help Desk Specialist
Yearly salary	$53,400	$51,065
Hourly rate	$25.67	$24.55
Growth rate	10%	10%
Number of jobs	66,684	75,004
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 48%
Average age	42	42
Years of experience	2	2

Mis specialist vs help desk specialist salary

Mis specialists and help desk specialists have different pay scales, as shown below.

	MIS Specialist	Help Desk Specialist
Average salary	$53,400	$51,065
Salary range	Between $33,000 And $86,000	Between $35,000 And $73,000
Highest paying City	Sunnyvale, CA	New York, NY
Highest paying state	California	Alaska
Best paying company	Aftermath Services	Schulte Roth & Zabel
Best paying industry	Manufacturing	Technology

Differences between mis specialist and help desk specialist education

There are a few differences between a mis specialist and a help desk specialist in terms of educational background:

	MIS Specialist	Help Desk Specialist
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 48%
Most common major	Business	Computer Science
Most common college	Stanford University	University of Pennsylvania

Mis specialist vs help desk specialist demographics

Here are the differences between mis specialists' and help desk specialists' demographics:

	MIS Specialist	Help Desk Specialist
Average age	42	42
Gender ratio	Male, 61.6% Female, 38.4%	Male, 79.4% Female, 20.6%
Race ratio	Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 13.9% White, 54.6% American Indian and Alaska Native, 0.4%	Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 11.6% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between mis specialist and help desk specialist duties and responsibilities

Mis specialist example responsibilities.

Lead effort to develop and maintain client's database by customizing existing computer information systems to support operating objectives.
Provide LAN support using Novell Netware.
Change control, firewalls, application proxies & DNS, DHCP, SNMP, patch panels, sniffers and scanners.
Implement LAN user space limit to prevent disk-full capacity situations.
Create HTML forms for the OnBase system that enable users to upload additional information.
Assist all PACS vendors throughout the organization for implementation, interfacing, circuits, vpn s, and connectivity.

Help desk specialist example responsibilities.

Manage network software deployment, imaging/backup and unattend OS installations
Develop, implement, and support customized manage VPN solutions for customers.
Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.
Support CITRIX by resolving connectivity issues when problems are reported.
Assist clients with Cisco VoIP, or Cisco AnyConnect troubleshooting, and escalation to higher tiers, as necessary.
Repair PCs and printers install software supervise interns

Mis specialist vs help desk specialist skills

Common mis specialist skills

Technical Support, 26%
Software Inventory, 16%
Customer Service, 8%
Bar Code Readers, 8%
Access Database, 5%
SQL Server, 3%

Common help desk specialist skills

Customer Service, 13%
Troubleshoot, 8%
Technical Support, 6%
Desk Support, 6%
Phone Calls, 5%
Client Facing, 4%