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Office clerical assistant vs clerical associate

The differences between office clerical assistants and clerical associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office clerical assistant and a clerical associate. Additionally, a clerical associate has an average salary of $30,024, which is higher than the $28,373 average annual salary of an office clerical assistant.

The top three skills for an office clerical assistant include data entry, customer service and patients. The most important skills for a clerical associate are patients, data entry, and customer service.

Office clerical assistant vs clerical associate overview

Office Clerical AssistantClerical Associate
Yearly salary$28,373$30,024
Hourly rate$13.64$14.43
Growth rate-5%-5%
Number of jobs83,01078,648
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 31%
Average age4747
Years of experience22

What does an office clerical assistant do?

Office clerical assistants are professionals who are responsible for performing a variety of clerical tasks within an organization's office. These assistants must provide office assistance functions such as responding to emails, filing papers, and preparing schedules while handling customers at the front desk. They are required to use automated word processing equipment to produce correspondence, forms, or reports. Clerical assistants must also answer high profile telephone calls and forward the messages to the appropriate person.

What does a clerical associate do?

A clerical associate is someone who carries out administrative tasks. Clerical associates photocopy, distribute mail, put together mailings, send faxes, respond to emails, and type letters. The associate's order office supplies, convey messages to staff members, handle payroll, and manage conference rooms. They check records for information accuracy and policy and procedure conformity. It is part of their responsibilities to perform projects for patient care facilitation. Also, they provide support to the mental health clinic in terms of patient care and satisfaction survey distribution and collection.

Office clerical assistant vs clerical associate salary

Office clerical assistants and clerical associates have different pay scales, as shown below.

Office Clerical AssistantClerical Associate
Average salary$28,373$30,024
Salary rangeBetween $22,000 And $35,000Between $24,000 And $37,000
Highest paying CitySanta Rosa, CABakersfield, CA
Highest paying stateCaliforniaAlaska
Best paying companyErie 2-Chautauqua-Cattaraugus BOCESGBS
Best paying industryGovernmentGovernment

Differences between office clerical assistant and clerical associate education

There are a few differences between an office clerical assistant and a clerical associate in terms of educational background:

Office Clerical AssistantClerical Associate
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 31%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Office clerical assistant vs clerical associate demographics

Here are the differences between office clerical assistants' and clerical associates' demographics:

Office Clerical AssistantClerical Associate
Average age4747
Gender ratioMale, 18.5% Female, 81.5%Male, 20.3% Female, 79.7%
Race ratioBlack or African American, 10.3% Unknown, 4.6% Hispanic or Latino, 20.1% Asian, 7.4% White, 56.6% American Indian and Alaska Native, 1.0%Black or African American, 11.3% Unknown, 4.7% Hispanic or Latino, 22.0% Asian, 7.7% White, 53.4% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between office clerical assistant and clerical associate duties and responsibilities

Office clerical assistant example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Prepare payroll summary and submit to accountant for direct deposit.
  • Provide efficient and professional telephone services in challenging mental health office while upholding confidentiality under HIPAA standards.
  • Charge entry on EMR program software HCS Interactant.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.

Clerical associate example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Apply ICD-9, CPT and HCPCS codes for outpatient treatments.
  • Obtain and properly distributes messages using EMR.
  • Fax radiology reports and make calls regarding abnormal reports.
  • Coordinate patient radiology exams as well as patient procedures.
  • Update clinical records associate with patient visits in MYSIS EMR system.
  • Show more

Office clerical assistant vs clerical associate skills

Common office clerical assistant skills
  • Data Entry, 20%
  • Customer Service, 20%
  • Patients, 12%
  • Word Processing, 9%
  • Office Equipment, 5%
  • Windows, 4%
Common clerical associate skills
  • Patients, 23%
  • Data Entry, 11%
  • Customer Service, 11%
  • Phone Calls, 5%
  • Clerical Functions, 5%
  • Patient Care, 5%

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