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Office clerical assistant vs office clerk

The differences between office clerical assistants and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office clerical assistant and an office clerk. Additionally, an office clerk has an average salary of $30,927, which is higher than the $28,373 average annual salary of an office clerical assistant.

The top three skills for an office clerical assistant include data entry, customer service and patients. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Office clerical assistant vs office clerk overview

Office Clerical AssistantOffice Clerk
Yearly salary$28,373$30,927
Hourly rate$13.64$14.87
Growth rate-5%-5%
Number of jobs83,010106,497
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 32%
Average age4747
Years of experience22

What does an office clerical assistant do?

Office clerical assistants are professionals who are responsible for performing a variety of clerical tasks within an organization's office. These assistants must provide office assistance functions such as responding to emails, filing papers, and preparing schedules while handling customers at the front desk. They are required to use automated word processing equipment to produce correspondence, forms, or reports. Clerical assistants must also answer high profile telephone calls and forward the messages to the appropriate person.

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

Office clerical assistant vs office clerk salary

Office clerical assistants and office clerks have different pay scales, as shown below.

Office Clerical AssistantOffice Clerk
Average salary$28,373$30,927
Salary rangeBetween $22,000 And $35,000Between $25,000 And $38,000
Highest paying CitySanta Rosa, CAEnglewood, CO
Highest paying stateCaliforniaAlaska
Best paying companyErie 2-Chautauqua-Cattaraugus BOCESUniversity of Massachusetts Boston
Best paying industryGovernmentTransportation

Differences between office clerical assistant and office clerk education

There are a few differences between an office clerical assistant and an office clerk in terms of educational background:

Office Clerical AssistantOffice Clerk
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Office clerical assistant vs office clerk demographics

Here are the differences between office clerical assistants' and office clerks' demographics:

Office Clerical AssistantOffice Clerk
Average age4747
Gender ratioMale, 18.5% Female, 81.5%Male, 23.3% Female, 76.7%
Race ratioBlack or African American, 10.3% Unknown, 4.6% Hispanic or Latino, 20.1% Asian, 7.4% White, 56.6% American Indian and Alaska Native, 1.0%Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between office clerical assistant and office clerk duties and responsibilities

Office clerical assistant example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Prepare payroll summary and submit to accountant for direct deposit.
  • Provide efficient and professional telephone services in challenging mental health office while upholding confidentiality under HIPAA standards.
  • Charge entry on EMR program software HCS Interactant.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.

Office clerk example responsibilities.

  • Complete medical records requests as specified under HIPAA regulations.
  • Scan EOB's and attach to payments in software system.
  • Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
  • Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
  • Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.
  • Show more

Office clerical assistant vs office clerk skills

Common office clerical assistant skills
  • Data Entry, 20%
  • Customer Service, 20%
  • Patients, 12%
  • Word Processing, 9%
  • Office Equipment, 5%
  • Windows, 4%
Common office clerk skills
  • Customer Service, 21%
  • Data Entry, 18%
  • Telephone Calls, 7%
  • Payroll, 5%
  • Office Equipment, 4%
  • Office Machines, 3%

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