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  • Operations Associate, Facilities

    Vaxess Technologies

    Operations coordinator job in Woburn, MA

    Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess' patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world. Responsibilities Provide support for the overall lab environment, ensuring proper functioning of utilities, lab equipment and life safety systems Perform facility & safety inspections including chemical, biological and universal waste consolidation Perform equipment installations, qualifications and calibrations for lab & facility equipment/casework Provide support to various facilities administration duties including but not limited to external vendor coordination, landlord services, HVAC, plumbing, etc. Provide support to consumable, chemical and off-site storage inventories Collaborate closely with cross-functional teams to support product development and manufacturing activities Maintain necessary certifications DOT, RCRA, Bloodborne Pathogens, etc. Qualifications 2-4 years' experience as on-site technician working in an industrial R&D, Quality Control or Manufacturing lab Highschool Diploma/GED is required, BS in STEM degree is a plus Ability to lift 50 Lbs. & work across multiple sites Familiarity with Lab standards, compressed gas and laboratory utilities, generators, HVAC, IT & access control Familiarity or experience working in GxP, a cleanroom and/or a biomedical laboratory environment Excellent time and project management skills and proven ability to meet goals and deadlines Demonstrated ability to build, repair and maintain equipment, fixtures and furniture Demonstrated abilities to learn new skills and fields, creatively solve challenging technical problems, think independently, and work collaboratively in diverse multidisciplinary teams Entrepreneurial spirit and drive to positively impact global human health At Vaxess, we're bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to ******************.
    $51k-93k yearly est. 5d ago
  • Talent Operations Coordinator

    Randstad USA 4.6company rating

    Operations coordinator job in Boston, MA

    Pay Rate: 21-23 per hour Local to Boston - Hybrid role - Somerville, MA 02145 3 month contract to start through Randstad Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access. Principal duties and accountabilities Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process Lead the new hire pre-boarding process (accepted offer through New Employee Orientation) Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks. Set up new employees in HRIS system(s) Run and create reports in the Applicant Tracking System. Continuously identify and implement ways to improve the pre-boarding experience. Partner with team leadership on strategic projects as they arise Qualifications Bachelor's Degree or relevant work experience Experience or strong interest in a career in Human Resources Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) Proficiency in Microsoft Word, Excel, PowerPoint, Outlook Skills, Abilities, and Competencies Strong customer service experience Ability to work independently with little day-to-day supervision Excellent communication abilities - written/verbal Experience handling high-volume and multiple tasks in a fast-paced environment Strong organizational skills and detail-oriented Demonstrated problem-solving skills Ability to manage sensitive and confidential information Team player in a high-volume and fast-paced environment
    $36k-50k yearly est. 4d ago
  • Healthcare Administrative Coordinator

    Monument Staffing

    Operations coordinator job in Boston, MA

    A top Boston hospital is seeking an administrative coordinator to support a busy surgeon. This is an excellent opportunity for individuals looking to jumpstart their healthcare administration career within an organization that prioritizes employee growth and development! Responsibilities: Manage patient and surgeon scheduling, ensuring seamless coordination. Handle billing and reimbursement processes accurately and efficiently. Oversee calendar management, travel arrangements, and office operations. Organize materials for meetings, presentations, and national conferences. Serve as a point of contact for visitors, medical students, and external partners. Support office operations by ordering supplies, maintaining records, and handling correspondence. Provide coverage for other administrative team members as needed. Participate in departmental meetings and assist with special projects as needed. Qualifications: Bachelor's degree required, ideally in healthcare management, health policy, or a related field. At least one year of customer service experience or experience in a healthcare setting preferred but not required. Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information with discretion. This is a great opportunity to gain hands-on experience in healthcare administration and grow within a renowned hospital system. If you are detail-oriented and eager to support high-level medical professionals, apply today.
    $40k-58k yearly est. 4d ago
  • Operations Associate, Jackpocket (Part Time)

    Draftkings 4.0company rating

    Operations coordinator job in North Andover, MA

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this part-time position is 19.00 USD, plus benefits as applicable. The compensation information displayed on each job posting reflects the compensation for new hires for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary rate and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $33k-46k yearly est. Auto-Apply 60d+ ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Operations coordinator job in Boston, MA

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $84k-126k yearly Auto-Apply 9d ago
  • Computerized Maintenance Management Systems (CMMS)/Calibration Coordinator II

    Lonza, Inc.

    Operations coordinator job in Portsmouth, NH

    Responsible for clerical and administrative functions required to execute the maintenance program. The CMMS/Calibration Coordinator supports maintenance and facilities teams by performing CMMS data entry tasks, processing maintenance work orders, processing CMMS data change request forms, processing maintenance procedures, and answering queries by searching, reporting, and retrieving files. In addition, cGMP review of all calibration documentation, data entry, filing, monitoring control procedures, monitoring training and data base maintenance. What you will get * An agile career and dynamic working culture. * An inclusive and ethical workplace. * Competitive compensation programs that reward high performance. * Comprehensive medical, dental, and vision insurance. Our full list of global benefits can be found here: *************************************** What you will do * Processes maintenance and non-maintenance work orders which includes creation, printing, distributing, closure, filing and archiving. * Reviews finished work order records to ensure documentation is complete and adheres to established procedures. * Manages filing and file tracking systems (hard copy and electronic formats). * Performs basic tasks within SAP PM such as data entry, error correction, creation/completion of records, and reporting. * Assist site personnel in completion of forms and respond to general procedural questions/inquiries. * Supports the development and delivery of user training courses for site personnel. * Facilitates maintenance procedural updates in the Document Management System as needed. * Support vendor calibrations by shipping and receiving instrumentation that is calibrated off site. What we are looking for * High School Diploma or Equivalent. * Excellent written and communication skills. * Good customer service skills. * Strong computer aptitude, experienced with Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint). * Strong attention to detail and willingness to rigidly enforce compliance to procedures and requirements. * Working knowledge in CMMS management. Experience with SAP PM preferred. * Experience in a maintenance environment a plus. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.
    $64k-103k yearly est. Auto-Apply 60d+ ago
  • Computerized Maintenance Management Systems (CMMS)/Calibration Coordinator II

    Capsugel Holdings Us 4.6company rating

    Operations coordinator job in Portsmouth, NH

    Responsible for clerical and administrative functions required to execute the maintenance program. The CMMS/Calibration Coordinator supports maintenance and facilities teams by performing CMMS data entry tasks, processing maintenance work orders, processing CMMS data change request forms, processing maintenance procedures, and answering queries by searching, reporting, and retrieving files. In addition, cGMP review of all calibration documentation, data entry, filing, monitoring control procedures, monitoring training and data base maintenance. What you will get An agile career and dynamic working culture. An inclusive and ethical workplace. Competitive compensation programs that reward high performance. Comprehensive medical, dental, and vision insurance. Our full list of global benefits can be found here: *************************************** What you will do Processes maintenance and non-maintenance work orders which includes creation, printing, distributing, closure, filing and archiving. Reviews finished work order records to ensure documentation is complete and adheres to established procedures. Manages filing and file tracking systems (hard copy and electronic formats). Performs basic tasks within SAP PM such as data entry, error correction, creation/completion of records, and reporting. Assist site personnel in completion of forms and respond to general procedural questions/inquiries. Supports the development and delivery of user training courses for site personnel. Facilitates maintenance procedural updates in the Document Management System as needed. Support vendor calibrations by shipping and receiving instrumentation that is calibrated off site. What we are looking for High School Diploma or Equivalent. Excellent written and communication skills. Good customer service skills. Strong computer aptitude, experienced with Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint). Strong attention to detail and willingness to rigidly enforce compliance to procedures and requirements. Working knowledge in CMMS management. Experience with SAP PM preferred. Experience in a maintenance environment a plus. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.
    $66k-97k yearly est. Auto-Apply 28d ago
  • Project Coordinator II

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Operations coordinator job in Boston, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The MGB Department of Psychiatry Vice Chair and Associate Chiefs (VC/AC) for Research oversee a large faculty conducting research on brain diseases and brain health, with a joint goal of improving well-being for people with these disorders. The Department is seeking a Project Coordinator who will facilitate the VC/AC projects that support all aspects of research in the Department. The Project Coordinator will be responsible for helping with ongoing efforts including organizing communication with research faculty via newsletters and surveys; organizing and supporting research meetings and retreats; organizing mentorship programs; and supporting related departmental efforts. They will contribute to new initiatives aimed at, for example, increasing sources of research funding and generating resources for investigators. They will work with other project coordinators and project managers in the department, clinical research coordinators, and departmental administrative staff. This is not a role that requires patient interaction, but there may be opportunities for such interaction via clinical research depending on the interest of the applicant. We are seeking a Project Coordinator with excellent interpersonal, communication, teamwork, writing, and organizational skills. Our ideal candidate has prior experience in some aspects of clinical or basic and translational research. We highly value experience and comfort of working with a range of colleagues and individuals from a variety of different backgrounds. Availability to work in-person is required, but a hybrid schedule may be arranged. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Implementation of projects determined by the vice chair and associate chiefs, which may include collection of surveys, preparation of protocols or standard operating procedures, tracking applications, and digital health assessments. • Support engagement of departmental faculty, staff, and trainees. • Monitor research administration communication channels • Field questions from departmental faculty and staff when referred by VC/ACs, and assist in finding answers • Manage and curate resources for investigators (e.g., key forms/protocols) • Administer surveys to members of department via electronic applications (i.e. REDCap) • Conduct literature and library searches • Use software programs to generate graphs, tables, charts for project updates, newsletters, and presentations • Perform administrative support duties as required. • Attend individual and team meetings. Job Summary Summary: Responsible for coordinating large-scale and/or multiple project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects. Tracks and ensures that the schedule, budget, and details of project tasks are well-organized. Organizes reporting, plans meetings, and provides updates to project managers. Provides guidance and support to other team members. Essential Functions: Maintains and monitors multiple project plans, project schedules, work hours, budgets, and expenditures. -Organizes, attends, and participates in stakeholder meetings. -Documents and follows up on important actions and decisions from meetings. -Prepares necessary presentation materials for meetings. -Ensures project deadlines are met -Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project. -Assess project risks and issues and provide solutions where applicable. -Create a project management calendar to fulfill each goal and objective. -Conducts research, maintains data in systems, and provides reports to support projects. Qualifications Education: Bachelor of Science Experience: Project support or administrative experience 3-5 years required Knowledge, Skills and Abilities: - Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously. - Basic financial/accounting skills. - Strong oral and written communication skills. - Knowledgeable of basic business administrative principles and project management best practices. - Exceptional verbal, written, and presentation skills. - Ability to work effectively both independently and as part of a team. - Competency in Microsoft applications, including Word, Excel, and Outlook. - Ability to work on tight deadlines. - Knowledge of file management and other administrative procedures. Additional Job Details (if applicable) Remote Type Hybrid Work Location 165 Cambridge Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $21.8-31.1 hourly Auto-Apply 28d ago
  • Support Operator

    Creatio

    Operations coordinator job in Boston, MA

    Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.'s Best Workplaces list, highlighting our commitment to employee wellbeing and a strong workplace culture. Creatio is looking for a Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content. Key Responsibilities Support Operations & Case Handling * Handle and distribute incoming support cases with proper prioritization and ownership * Monitor the support queue and proactively take cases into work * Provide expert guidance on Creatio products and related services * Process service requests including cloud-related actions, licensing, and SLA activation * Keep customers informed about case progress and resolution timelines * Manage escalations and support critical customer situations * Collect and analyze customer feedback to improve support quality Customer Communication * Communicate with customers via phone, chat, and email in a clear and professional manner * Provide consultations and explanations tailored to customer needs * Perform remote sessions to assist with issue resolution when required Knowledge Sharing & Continuous Improvement * Create, update, and maintain knowledge base articles and internal documentation * Collaborate with the Academy team by providing feedback and content improvement suggestions * Identify recurring issues and contribute to optimization of support processes and service quality Candidate Expectations * Experience in customer or technical support roles * Strong understanding of HelpDesk / ServiceDesk operations * Excellent verbal and written communication skills * Strong capability to explain technical concepts clearly to users * Ability to manage escalations and critical cases with a solution-oriented approach * Confident use of office software, email clients, and web browsers * Basic understanding of PC architecture and networks * Foundational knowledge of databases (DBMS) is a plus * Strong teamwork skills and the ability to manage multiple tasks simultaneously * English proficiency at B2 level or higher What You Should Expect From Us * The award-winning product (a Leader in Gartner Quadrants) to be proud of * A remote-first hybrid model: while giving plenty of space for personal focus, we encourage regular meetings in one of our five hubs worldwide * Culture of genuine care, ownership, dedication, and high standards * A vibrant corporate life: explore your teammates' cultures in online and offline events, take part in sports competitions, art masterclasses, and unforgettable parties * Health support: multiple medical insurance options provided with our trusted partner * Competitive pay for all team members * Paid leave options for life events, sickness, and more * A modern and welcoming hub in the Kyiv city center for collaboration or focused work
    $30k-43k yearly est. 2d ago
  • Account Operations Advisor

    Toast 4.6company rating

    Operations coordinator job in Boston, MA

    Care Account Operation Advisor Training will be 6 to 8 weeks, Monday - Friday 9am - 6pm CST. No PTO allowed during training period. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Account Operations Advisors play an integral role in scaling Toast's rapidly growing business by providing account maintenance, quality assurance of sensitive financial and tax information, supporting both our external customers and internal Sales and Customer Success teams. The success of the Account Operations team directly impacts the customer experience and satisfaction. About this roll * (Responsibilities) Become an expert in customer facing processes while delivering outstanding customer service via outbound phone calls, chat, and email. Manage a case queue and provide answers to questions regarding contracts, accounts, and tax details. Partner cross-functionally with Sales, Onboarding, Billing, Payments, and Finance teams throughout a customer's lifecycle to provide high-quality operational support. Continually identify opportunities to improve productivity for our team and our stakeholders. Demonstrate excellent attention to detail, double-check the accuracy of information and inputs in order to minimize onboarding and processing errors. Additional ad-hoc responsibilities as assigned. Do you have the right ingredients* ? (Requirements) 2+ years of customer service experience in the escalations space Experience processing changes to customer accounts highly desired Extreme attention to detail and meticulous organization Strong technical aptitude Excellent written and verbal communication skills Confidence prioritizing and making time sensitive decisions in a fast-paced environment Excellent time management and strong sense of urgency Relentless problem-solver Prior experience with Salesforce or other CRM tool is a plus Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$55,000-$55,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $55k-55k yearly Auto-Apply 24d ago
  • Project Execution Coordinator

    Turner & Townsend 4.8company rating

    Operations coordinator job in Boston, MA

    Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend is looking for a Project Execution Coordinator to join our team. This individual will work to support project management services for our clients. Responsibilities: Assist the Project Manager in ensuring the project is managed to the right quality standards and completed efficiently and on time. Assist with establishing effective project governance, processes and systems to be utilized throughout project. Ensure that key information and data is effectively shared and appropriately retained. Build & maintain strong relationships with the client and team members. Interface with multiple stakeholders, including executive management, project team members, consultants and vendors. Assist with the flow of project information between team members / stakeholders. Attend relevant meetings, update and maintain issues/actions logs as current. Development of detailed project plans, attendance at status meetings and follow-up with team members on completion status, close-out of open items. Contribute to monthly reporting on various aspects of the Client's program. Preparation of various reports for multiple audiences, including formal project management reports, executive dashboards and other reporting requirements. Assist with the preparation of proposals for new projects or variations to existing projects. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Experience working in a Project Coordination or administrative role within the construction industry is preferred. BA/BS in Business, Construction, Architecture, or a related field. Relevant work experience will also be considered in lieu of degree. Minimum of (3) year's professional experience in project controls or administration. Strong collaboration and relationship building skills. Excellent communication skills and presentation skills. A problem-solving mindset. Expert in Microsoft and Google Suite of software products; especially Excel Corporate Interiors and Tenant Improvement experience is a plus. Additional Information The salary range for this full-time role is $90K-$120K per year, depending on location. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications. *On-site presence and requirements may change depending on our client's needs* Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. #LI-ES3 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
    $90k-120k yearly 17h ago
  • Inventory and Logistics Coordinator

    CGG 4.6company rating

    Operations coordinator job in Acton, MA

    Geocomp, Inc. is a uniquely integrated company providing services and products to help clients identify and manage risk associated with infrastructure design, construction, and operation. With over 40 years of experience, Geocomp is well-positioned to help clients on a wide range of projects, providing geostructural consulting, monitoring, and laboratory testing services worldwide. Geocomp also manufactures, sells, and offers expert technical support for our fully automated laboratory testing systems to commercial, research, and academic labs, globally. Job Summary We are seeking a motivated Inventory & Logistics Coordinator to join our team in Acton, MA. This role covers a wide range of responsibilities, including inventory control, purchasing, logistics, shipping/receiving, and sales support. Depending on your skills and interests, responsibilities may expand into production support and inventory management for Geocomp's field instrumentation equipment. About the Team You will be part of the Products Group, collaborating closely with colleagues across inventory, logistics, sales, production, and engineering. This role is ideal for someone who enjoys working in a dynamic environment, solving problems, and supporting both technical teams and client needs. Key Responsibilities Inventory Management * Maintain ERP system with accurate part numbers, descriptions, and pricing. * Track items sent for testing, disposal, or R&D use. * Monitor monthly Work-in-Progress (WIP) items. * Maintain specified minimum inventory levels and prevent overstocking. * Update and improve BOMs (Bill of Materials) and COGs (Cost of Goods). * Optimize stock levels to reduce carrying costs in coordination with engineering. Purchasing & Receiving * Place timely purchase orders to support production schedules. * Track and manage items with long lead times. * Order and monitor non-inventory/miscellaneous items. * Coordinate with vendors to ensure accuracy of orders and delivery schedules. * Physically receive materials and record in ERP system. Order Fulfillment * Dispatch inventory through ERP system. * Generate picklists, packing slips, and shipping documentation. * Coordinate all necessary paperwork for order processing. Logistics * Prepare and manage documentation for all outgoing shipments. * Handle domestic and international shipping (small package and freight). * Provide shipping details to clients and coordinate paperwork with international reps. * Issue and track RMAs. Sales & Production Coordination * Share open order updates from ERP with production. * Align sales and production priorities based on deadlines, stock, and management direction. * Collaborate with accounting to reconcile ERP-FMIS (sales orders) and Deltek (invoicing). * Create and complete work orders in ERP; track WIP and Finished Goods inventory. * Run process improvement test scenarios as needed. Qualifications: Required * High School Diploma or equivalent. * Experience with ERP systems for inventory and production control. * Proficiency with MS Office (Word, Excel: VLOOKUPs, pivot tables). * Ability to quickly learn new programs and adapt to shifting priorities. * Strong organizational skills and attention to detail. * Team player with ability to work across diverse work styles. * Self-starter, reliable, and able to work independently with minimal supervision. Preferred * Bachelor's degree. * Experience with Deltek, Salesforce, or SAP. * Experience supporting engineers or technical staff. * ASCM, CPL, or other logistics-related training/certifications. * Familiarity with Lean Principles. Benefits Package * 401(k) with company match * Comprehensive health insurance * Health savings account (HSA) * Paid time off (PTO) * Professional development assistance * Employee referral program Our Hiring Process At Geocomp, we are committed to delivering a respectful, inclusive, and transparent recruitment experience. Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond. We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don't hesitate to contact your recruiter directly. We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.
    $39k-50k yearly est. Auto-Apply 6d ago
  • Background Check Specialist/Project Coordinator

    Mindlance 4.6company rating

    Operations coordinator job in Boston, MA

    Title: Background Check Specialist/Project Coordinator Duration: 12 Months The Background Check Specialist is responsible for: Coordinating and monitoring the processing of Background Record Checks by performing a wide range of functions including sending notification to EEC licensed programs of background check issues; answering all phone and email inquiries from applicants, licensed programs and the general public; corresponding with EEC licensed programs as needed; ensuring compliance with applicable laws, regulations and policies; entering data into EEC databases; updating EEC databases with background check results; assisting with fingerprinting homebound applicants; and providing customer service for the agency and other services as needed. Duties and Responsibilities: Provide overall administrative support to the Background Record Check (BRC) unit including processing mail, data-entering information into EEC's BRC database, filing records, and composing and sending correspondence to BRC stakeholders. Respond to inquiries regarding BRC issues from EEC stakeholders to ensure appropriate resolution and follow-up. Provide technical assistance to EEC licensed programs, EEC staff, and background check applicants regarding reading and understanding BRC reports including state and national Criminal History Record Information (CHRI), Massachusetts Criminal Offender Record Information (CORI), Sexual Offender Record Information (SORI), and Department of Children & Families (DCF) supported 51B reports. Provide technical assistance to EEC licensed programs, EEC staff, and background check applicants regarding the application of EEC's BRC regulations, policies and procedures. Maintain confidentiality of BRC information in accordance with all applicable laws and regulations concerning the access to and dissemination of the information. Receive and review CORI results from the Massachusetts Department of Criminal Justice Information Systems (DCJIS), determine the appropriate crime category and code EEC CORI database accordingly. Receive & review CHRI results from the Federal Bureau of Investigations and the Massachusetts State Police and determine the appropriate crime category and code EEC CORI database accordingly. Conduct DCF checks and update the EEC database with the results. Assist with the Information Technology development process for upcoming background record check requirements. Redact DCF reports in accordance with established guidelines. Receive and review documentation submitted by BRC applicants for consideration of their suitability to work in a setting that requires or has the potential for unsupervised contact with children. Perform fingerprinting of background record check applicants as necessary. Assist with processing and receiving consent forms for background record checks. Perform other duties as assigned. Core Skills: Familiarity with the Criminal Offender Record Information CORI process and records and other Criminal Justice Information Systems CJIS related to background record checks. Ability to maintain confidential information. Ability to deal tactfully with others. Ability to communicate clearly and effectively in oral and written expressions. Ability to maintain accurate records. Strong data-entry skills. Ability to understand, explain and apply the laws, rules, regulation, policies, procedures, etc. governing assigned unit activities. Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations. Strong analytical skills. Strong Organizational skills. Ability to follow written and oral instructions. Ability to exercise sound judgment. Ability to establish harmonious relationships with others. Ability to work independently. Substantial experience working with Microsoft Office applications. Minimum Entrance Requirements: Applicant must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, public administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for the required experience. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience. Additional Information Interested Candidate may contact @************
    $41k-56k yearly est. 17h ago
  • Project Coordinator

    Granite Telecommunications LLC 4.7company rating

    Operations coordinator job in Quincy, MA

    Schedule and support field technicians via email and phone calls to dispatch service calls to customer sites. Work with internal teams and systems to communicate progress and escalations. Field and triage customer calls to help begin resolution process immediately. Duties and Responsibilities: * Work 20-30 tickets per day * Manage techs in the field and assist with resolution of issues * Track and upload deliverables * Manage small projects and rollouts * Work closely with internal Granite teams Required Qualifications: * Excellent PC skills (Microsoft Office) * Typing skills are a MUST * Excellent communication skill (written and verbal) * Ability to multitask and follow issues through to completion * Decision making skills * Superb Attention to Detail * Ability to solve problems creatively Preferred Qualifications: * Service Dispatch/Scheduling experience * Project Management/Coordination experience * Customer phone call experience Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled
    $48k-71k yearly est. 5d ago
  • Office Admin/Operations Manager

    Chelmsford 4.2company rating

    Operations coordinator job in Lowell, MA

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Our Core Values are 1) Building Leaders, 2) Always Branding, 3) Listen, Fullfill & Delight and 4) Create a Fun Enthusiastic Team Environment and we only hire team members who live these core values every day. We are hiring a dynamic office administrator/operations assistant to assume the role of growing a small business through various functions including but not limited to: HR, Administrative tasks, Operations, Customer Service, Scheduling, Sales, Marketing and Community Involvement. About you:Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, and growth minded. You are passionate about being part of an entrepreneurial organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Compensation: $14.00 - $16.00 per hour Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - MA - Chelmsford is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $14-16 hourly Auto-Apply 60d+ ago
  • Project Coordinator

    Brigham and Women's Hospital 4.6company rating

    Operations coordinator job in Boston, MA

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Medical Practice Evaluation Center (MPEC) has an opportunity for an enthusiastic and energetic individual to join our research team investigating the clinical and economic value of strategies for the prevention and treatment of a range of diseases, including HIV, diabetes, cytomegalovirus, and cardiovascular disease. The position is with an internationally-recognized, multidisciplinary team from Massachusetts General Hospital, Harvard Medical School, Harvard T.H. Chan School of Public Health, Yale School of Medicine, Brigham and Women's Hospital, and multiple international institutions. Together, the group studies the clinical impact and cost-effectiveness of various prevention and treatment options for HIV/AIDS, tuberculosis, tobacco, diabetes, cardiovascular, and other diseases, domestically, as well as in resource-limited settings, such as Botswana, Brazil, Côte d'Ivoire, France, India, Mozambique, South Africa, Thailand, and Zimbabwe. The candidate should be highly motivated with experience in mathematics, statistics, and/or computer science. Ideally, the candidate will have experience in numerical methods, Bayesian statistics, and/or mathematical model development and parameterization. The position offers a stimulating, collaborative, and multidisciplinary environment and the opportunity to contribute to the development of several NIH-funded disease models. The primary responsibilities of this individual will be to help construct and parameterize model-based cost-effectiveness analyses using a range of data sources, lead in abstract presentation and manuscript preparation, assist with model refinement and expansion, and assist with new proposals and grant preparation. There are multiple possibilities for collaboration with other researchers in Boston, as well as with many national and international research groups and institutions. Interested candidates should apply via **************************** (copy/paste link into browser to view) For more information regarding our group, please visit ********************************* (copy/paste link into browser to view) Job Summary Summary: Responsible for coordinating project activities, managing documentation, and facilitating communication among team members to ensure the successful execution of projects. Tracks and ensures the schedule, budget, and details of project tasks are well organized. Organizes reporting, plans meetings, and provides updates to project managers Essential Functions: Maintains and monitors project plans, project schedules, work hours, budgets, and expenditures. * Organize, attend, and participate in stakeholder meetings. * Documents and follows up on important actions and decisions from meetings. * Prepares necessary presentation materials for meetings. * Ensures project deadlines are met. * Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project. * Assess project risks and issues and provide solutions where applicable. * Create a project management calendar to fulfill each goal and objective. Qualifications Education Master's preferred but not required (MS, MA, MPH), preferably focusing on applied mathematics, decision science, data science, biostatistics, statistics, computer science, and/or economics, with a strong background in quantitative coursework and research. Experience Minimum of 2 years of research experience (inclusive of graduate studies) in the field of disease modeling. Knowledge, Skills and Abilities * Knowledgeable of basic business administrative principles and project management best practices. * Exceptional verbal, written, and presentation skills. * Ability to work effectively both independently and as part of a team. * Competency in Microsoft applications including Word, Excel, and Outlook. * Ability to work on tight deadlines. * Knowledge of file management and other administrative procedures. Additional Job Details (if applicable) Remote Type Onsite Work Location 100 Cambridge Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 6d ago
  • Healthcare Administrative Coordinator

    Monument Staffing

    Operations coordinator job in Boston, MA

    A world-renowned hospital is seeking a bright, motivated, and compassionate recent college graduate to join its healthcare administration team as an Administrative Coordinator. This role is ideal for individuals with a strong interest in healthcare who are eager to build a long-term career supporting medical professionals and patients in a fast-paced environment. The Administrative Coordinator plays a critical role in ensuring a seamless patient experience by providing scheduling support to medical providers and delivering exceptional customer service to patients. Key Responsibilities Provide administrative and scheduling support to medical professionals Coordinate patient appointments, including initial scheduling and follow-up visits Serve as a primary point of contact for patients, delivering professional and compassionate customer service Verify insurance coverage and assist with basic authorization and eligibility processes Respond to patient inquiries via phone, email, and in person Maintain accurate patient records and documentation in accordance with hospital policies Collaborate with clinical teams to ensure efficient patient flow and scheduling accuracy Assist with general administrative tasks to support daily operations Qualifications Bachelor's degree required; degrees in Psychology, Health Sciences, Healthcare Administration, or related fields preferred Prior customer service experience required (healthcare, retail, hospitality, or service-based environments welcomed) Strong communication and interpersonal skills High attention to detail and organizational ability Comfort working in a fast-paced, patient-facing environment Ability to handle sensitive information with professionalism and discretion Genuine interest in healthcare and patient support Ideal Candidate Profile Compassionate, empathetic, and patient-focused Professional, reliable, and eager to learn Calm and solutions-oriented when handling patient needs Team-oriented with a positive attitude Motivated to grow within a respected healthcare organization *Quoted hourly range does not guarantee the final hourly offer. Offers will be determined by variables such as years of experience, education level, etc. by the client. Benefits are provided.* **This job posting is being posted on a clients behalf by an agency. For confidentiality reasons, this is not the original/exact job description. Specific details will be provided to candidates that are invited to interview with the client.**
    $40k-58k yearly est. 1d ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Operations coordinator job in Boston, MA

    Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $84k-126k yearly 13d ago
  • Revenue Operations Specialist - Promotional Merchandising

    Draftkings 4.0company rating

    Operations coordinator job in Boston, MA

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours We're looking for a strategic and detail-oriented candidate to join our Revenue Operations team as a Promotional Merchandising Specialist. In this role, you'll be responsible for ensuring that the presentation of our promotions across surfaces like the promo carousel, strapline banners, and other customer touchpoints are optimized to drive engagement, clarity, and business impact. You'll combine your passion for customer experience and executional mindset to help maximize our customer engagement for our Sportsbook. What you'll do as a Revenue Operations Specialist - Promotional Merchandising Own the end-to-end merchandising of promotional campaigns across the DraftKings Online Sportsbook, including carousel, straplines, landing pages, and more. Ensure timely and accurate execution of promotional content based on campaign calendars and business priorities. Partner with Marketing, Creative, CRM, and Product to align messaging and promotional priorities across all customer-facing surfaces. Monitor in-app and web promotional real estate to ensure the most impactful offers are prominently and effectively displayed. Analyze performance data to iterate on design, placement, and messaging strategies. Design and run experiments to maximize customer engagement. Maintain documentation and processes to ensure consistency and scalability of merchandising execution. Serve as a point of contact for surfacing merchandising opportunities and resolving creative or logistical challenges. What you'll bring 2-4 years of experience in digital merchandising, marketing operations, or similar fields. Experience in gaming, ecommerce, or digital media environments is a plus Strong attention to detail and organizational skills, with the ability to manage multiple campaigns and deadlines simultaneously. Experience evaluating A/B tests, campaign lift, or other experiment methodologies. Proven ability to turn ambiguous data into clear, concise narratives for non-technical stakeholders. Strong problem-solving and critical thinking skills; comfortable challenging assumptions and asking “why”. Familiarity with CMS tools, marketing asset management, or merchandising platforms. Excellent communication and stakeholder management skills, particularly in cross-functional environments. #LI-AW1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 85,600.00 USD - 107,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $58k-88k yearly est. Auto-Apply 60d+ ago
  • Project Execution Coordinator

    Turner & Townsend 4.8company rating

    Operations coordinator job in Boston, MA

    ** Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. **Job Description** **Turner & Townsend** is looking for a **Project Execution Coordinator** to join our team. This individual will work to support project management services for our clients. **Responsibilities: ** + Assist the Project Manager in ensuring the project is managed to the right quality standards and completed efficiently and on time. + Assist with establishing effective project governance, processes and systems to be utilized throughout project. + Ensure that key information and data is effectively shared and appropriately retained. + Build & maintain strong relationships with the client and team members. + Interface with multiple stakeholders, including executive management, project team members, consultants and vendors. + Assist with the flow of project information between team members / stakeholders. + Attend relevant meetings, update and maintain issues/actions logs as current. + Development of detailed project plans, attendance at status meetings and follow-up with team members on completion status, close-out of open items. + Contribute to monthly reporting on various aspects of the Client's program. + Preparation of various reports for multiple audiences, including formal project management reports, executive dashboards and other reporting requirements. + Assist with the preparation of proposals for new projects or variations to existing projects. + SOX control responsibilities may be part of this role, which are to be adhered to where applicable. **Qualifications** + Experience working in a Project Coordination or administrative role within the construction industry is preferred. + BA/BS in Business, Construction, Architecture, or a related field. Relevant work experience will also be considered in lieu of degree. + Minimum of (3) year's professional experience in project controls or administration. + Strong collaboration and relationship building skills. + Excellent communication skills and presentation skills. + A problem-solving mindset. + Expert in Microsoft and Google Suite of software products; especially Excel + Corporate Interiors and Tenant Improvement experience is a plus. **Additional Information** The salary range for this full-time role is $90K-$120K per year, depending on location. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications. ***On-site presence and requirements may change depending on our client's needs*** Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. _\#LI-ES3_ Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter (*********************************** Instagram LinkedIn (**************************************************** _It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._ _Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._
    $90k-120k yearly 2d ago

Learn more about operations coordinator jobs

How much does an operations coordinator earn in Hampton, NH?

The average operations coordinator in Hampton, NH earns between $32,000 and $65,000 annually. This compares to the national average operations coordinator range of $30,000 to $57,000.

Average operations coordinator salary in Hampton, NH

$46,000

What are the biggest employers of Operations Coordinators in Hampton, NH?

The biggest employers of Operations Coordinators in Hampton, NH are:
  1. HCA Healthcare
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