Operations director jobs in Key Biscayne, FL

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: Liberty is a self-perform subcontractor on a fast-growth trajectory, building the operational infrastructure needed to scale nationally. We are seeking a Fort Lauderdale-based Operations Manager to partner with the CEO on two fronts: (1) supporting high-priority projects that require intervention, and (2) supporting core operational functions including internal reporting, process management, and operational excellence. This is a builder's role-ideal for someone who thrives in ambiguity, moves fast, and knows how to connect jobsite realities with executive-level priorities. Duties & Responsibilities: Core Functions Support and implement foundational processes for the core operations of the business Collaborate across Safety, Finance, P&C, and Planning to align tools and talent with operational needs Project Support & Field Execution Support in short-term interventions on “focus projects” with performance challenges or risk indicators Partner with superintendents, PMs, and field leaders to solve issues on-site and track action items to closure Cash & Commercial Health Own Liberty's national AR reporting and update cadence, surfacing issues jeopardizing working capital or triggering lien deadlines Support project teams in enforcing payment terms and accelerating cash collection Escalate risk items to the CEO and GM's with clear next steps and needed interventions Talent & Staffing Support Support hiring conversations in partnership with regional leaders and P&C Identify gaps in leadership and staffing on critical projects; assist with shortlisting and onboarding solutions Advise on operational org structure as Liberty grows into new geographies and trades Reporting & Leadership Rhythm Own and manage key reporting tools and leadership cadences, including: AR Update Report Liberty Leadership Agenda materials Departmental operational initiative tracking Operation Leadership Meetings Weekly Ops Review Meeting National Safety Meetings Legal Weekly Meetings Qualifications: 8+ years in project or operations leadership in the construction industry, preferably within a self-perform or subcontractor environment Proven ability to develop systems and infrastructure from scratch in a scaling organization Strong working knowledge of project financials, job costing, schedule recovery, and risk exposure Excellent interpersonal and executive communication skills-credible in the field, clear in the boardroom Highly organized, data-aware, and committed to follow-through Willingness to travel frequently across the U.S. to project sites and regional offices Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.

The Operations Director plays a critical leadership role in managing the daily operations of the company, with a focus on ensuring all projects and tasks are completed efficiently, and through cost-effective management of resources. They will be driving operational excellence by ensuring their full execution and successful delivery. Key Responsibilities: 1. Operational Leadership: In collaboration with the Management Team, develop and implement operational strategies to support the company's growth, by first fixing operational gaps as needed. Manage day-to-day operations, ensuring service excellence to our clients and continuous improvement. Lead and manage teams, supporting management level personnel in delivering their individual goals. 2. Strategic Planning: Collaborate with the Management Team to set and drive the organizational vision, operational strategy, and hiring needs. Analyze internal operations and identify areas for process enhancement. In collaboration with the Management Team, execute identified areas of improvement. 3. Financial Management: In collaboration with Accountant and Management Team, ensure that operational expenses while maintaining quality and customer satisfaction are optimized. 4. Client Relations: In collaboration with Accountant and Management Team, identify contract obligation gaps and execute solutions while maintaining client satisfaction. Build and maintain strong relationships with clients and stakeholders. Ensure excellence in service delivery and customer satisfaction. 5. Risk Management: Identify operational risks and develop mitigation strategies. Implement policies to ensure compliance with relevant regulations and industry standards. 6. Team Development: Guide and develop staff to foster a culture of solid performance and continuous improvement.

We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year 20% profit share Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Doral, FL: Relocate before starting work (Required) Work Location: In person

GLD, a global brand founded in 2015, is dedicated to designing high-quality jewelry that encourages self-expression and celebrates individuality. Based in Miami, Florida, GLD has grown rapidly, serving millions of customers worldwide and collaborating with renowned athletes, entertainers, and organizations like the NBA and NFL. The company prides itself on a culture of innovation, teamwork, and accountability, fostering a high-performance environment where creativity and excellence thrive. Recognized as a Top Workplace, GLD values its employees and provides mentorship, growth opportunities, and a platform to achieve meaningful career success. After building a powerhouse direct-to-consumer (DTC) business and cultivating a large, engaged fan community, GLD is rapidly expanding its wholesale and retail distribution channel. Our partners include Lids, Dick's Sporting Goods, Mitchell & Ness, and premier in-venue team stores across major professional sports franchises. We're hiring a Wholesale Operations Manager to support and scale this high-growth channel. This role is critical to ensuring end-to-end wholesale operations, including order management, retailer compliance, inventory coordination, and fulfillment accuracy, especially during high-volume and peak season periods. The Wholesale Operations Manager will act as the operational hub between sales, logistics, supply chain, and external retail partners, translating retailer requirements into clear, repeatable processes that ensure on-time, error-free delivery. What You'll Own Wholesale Fulfillment & Onsite Execution Own end-to-end wholesale order execution from PO receipt through delivery confirmation. Be onsite and hands-on during shipment cycles-verifying labeling, packaging, counts, and outbound execution. Prioritize daily outbound workloads to consistently meet OTIF goals. Translate retailer routing guides into clear, step-by-step pick/pack/label instructions for warehouse teams. Work with IT/Dev team to ensure labeling is compliant with retailer guidelines. Partner with warehouse teams to uphold compliance standards for labeling, packaging, and documentation standards to prevent chargebacks. Manage EDI transactions (POs, ACKs, ASNs, invoices) accurately and on time. Track shipment status daily and communicate updates to Sales, Planning and Finance. Coordinate outbound display, fixture, and launch shipments to ensure Miami-based fulfillment supports national retail rollouts. Systems, Data & Reporting Maintain alignment across NetSuite, EDI (Orderful or similar), WMS, and retailer portals. Monitor vendor compliance portals for routing updates, label pulls, and appointment requests. Deliver clear daily and weekly reporting on open orders, fulfillment status, compliance risk, and KPIs. Own data integrity across all wholesale workflows. Ensure wholesale partners receive accurate, up-to-date product images, copy, UPCs, and spec sheets through well-maintained asset libraries. Vendor Compliance & Chargeback Prevention Treat chargeback prevention as a core KPI and proactively eliminate recurring issues. Own retailer routing guides and translate requirements into operational workflows. Lead new vendor setup, including end-to-end compliance testing prior to first shipment. Build compliance scorecards and serve as the primary contact for compliance audits and dispute resolution. Cross-Functional & Partner Collaboration Act as the day-to-day operational contact for wholesale partners and internal Miami-based teams. Proactively communicate shipment risks, delays, or readiness updates across Sales, Planning, Finance, and Warehouse teams. Build strong relationships with retailer logistics teams to streamline routing and avoid escalations. Oversee returns and damages processing with root-cause analysis tied to compliance metrics. Support wholesale launches by ensuring displays, assets, and operational requirements are delivered accurately and on time. What You Bring 5-10 years of experience in wholesale, operations, logistics, or e-commerce fulfillment Comfortable working onsite and directly with warehouse teams Strong understanding of retailer compliance, routing guides, and EDI workflows Strong analytical skills with proficiency in Excel/Google Sheets and ability to build dashboards and operational tools. Ability to translate retailer manuals into clear, actionable directions for warehouse teams. Highly organized, detail-oriented, and calm under pressure Clear communicator who works well across diverse, fast-moving teams Experience in apparel, jewelry, or consumer goods preferred Why GLD Play a key role in building and scaling the operational backbone of a high-growth wholesale business. Join a fast-moving, creative brand that collaborates with leading names in sport and culture. The opportunity to make a real impact from the ground up. Competitive compensation: $80,000 - $95,000/year, plus benefits with opportunity for performance bonuses

The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. Your Responsibilities: People Management Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers. Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities. Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews. Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives. Relationship Management Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client. Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts. Models company culture, values, and brand promise to foster and strengthen client relationships. Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services. Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency. Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus. Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations. Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client. Oversees the onboarding of new clients and establishes go-forward service expectations. Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client. Operations Management Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover. Is accountable for managing FirstService client contracts and obtaining timely renewals. Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing. Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives. Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions. Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule. Regular attendance and punctuality are essential functions for the role. Skills & Qualifications: Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction. Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results. Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily. Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager. Excellent leadership skills to coach, always develop and motivate community managers and other direct reports. Excellent time management skills to meet deadlines and display efficiency. Bachelor's degree in business or related field from an accredited college or university. 5 to 7 years' experience in property management, construction or hospitality preferred. Experience in operations, account management or relationship management asset. Valid state driver's license and state-mandated vehicle insurance. Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Physical Requirements: Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to sit for long periods of time at a desk. Must be mobile enough to move around the office. Must be able to hear to receive telephone calls and voice mail messages. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $130,000 - $135,000 salary Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Job Description Title: Vice President, Risk Operations Reports to: Chief Operating Officer About the Company At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision- Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions. Job Summary The VP, Risk Operations serves as the senior executive responsible for the strategies, processes, teams, and controls that influence delinquency, loss performance, fraud prevention, and recovery outcomes across the customer lifecycle. The leader will ensure all risk operations deliver predictable performance, a strong customer experience, and full compliance with regulatory and investor expectations. This role requires a combination of strategic vision, analytical depth, operational judgment, and the ability to build and manage high-performing teams in a fast-paced environment. Key Responsibilities Lead the transformation toward a predictive and insight-driven risk operation across Collections, Loss Mitigation, Fraud, and Recoveries. Establish a unified operating framework that integrates segmentation, modeling, channel optimization, and agent performance insights. Strengthen BMG's credibility in the investor marketplace by demonstrating disciplined execution, consistent performance management, and transparent reporting. Oversee early-stage, mid-stage, and late-stage collections strategies and execution across digital and live channels. Deploy segmentation, VAR modeling, intent/willingness models, and channel affinity insights to optimize treatments and improve cure rates. Increase the effectiveness of hardship programs and customer engagement strategies through experimentation and measurement. Lead prevention, detection, and investigation capabilities using a modernized toolset and integrated decisioning framework. Establish consistent protocols for identity verification, behavioral analytics, and fraud case management. Partner with Analytics to continuously refine fraud scoring, rules, and controls. Oversee all post-charge-off activities including recoveries operations, debt sales, and bankruptcy workflows. Ensure timely execution of forward flow and debt sale processes with a focus on ROI, accuracy, and control. Use predictive modeling to optimize recovery strategies and improve net return. Translate analytical models into operational strategies that drive measurable improvements in roll rates, cure, fraud detection, and recovery yield. Partner with the Director of Analytics to ensure data-driven decisioning, dashboarding, segmentation, and treatment optimization. Create a continuous learning environment that tests, measures, and refines strategy in real time. Ensure full adherence to applicable laws, regulations, investor guidelines, and internal policies across all risk operations. Strengthen control environments by establishing standardized processes, documentation, quality monitoring, and governance routines. Work closely with Compliance, Legal, and Internal Audit to proactively mitigate risk and maintain operational integrity. Lead and mentor a team that includes the Director of Collections, Director of Recoveries, Senior Manager of Fraud, and future leaders across analytics-driven treatment strategy. Build a culture of accountability, urgency, data-driven decisioning, and performance excellence. Develop leadership maturity across the organization and deepen partnership credibility with the investor marketplace. Qualifications 12+ years of leadership experience in Risk Operations, Collections, Loss Mitigation, Fraud, or related domains within fintech, consumer lending, or financial services. Strong analytical background and experience applying segmentation, modeling, and experimentation to operational strategy. Demonstrated success managing large operations teams in high-growth or transformation environments. Expertise in compliance, controls, and regulatory expectations related to collections, credit reporting, consumer communications, and fraud operations. Exceptional leadership presence with the ability to influence executive teams, regulators, and investor partners. Ability to balance strategic vision with disciplined execution and urgency.

Job Title: Customs Operations Manager DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-effectiveness. Key Responsibilities: * Oversee and streamline customs clearance activities, ensuring timely and compliant processing. * Train and implement policies and procedures that uphold our service standards. * Lead and develop a talented team, providing coaching and performance management. * Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity. * Collaborate on policy development to enhance our customs operations. What We're Looking For: * Mandatory - Extensive knowledge of importing regulations and customs brokerage practices. * Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value. * Strong analytical and problem-solving skills. * Excellent communication skills-verbal, written, and interpersonal. * Proficiency in computer applications, including spreadsheets and databases. * Demonstrated leadership experience in coaching and developing staff. * Financial acumen, including budgeting experience. * A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role. * A Customs Brokerage License is required. * In-depth understanding of ACE and experience with US Customs regulations and PGAs. * Familiarity with Northern Border Customs Entries (Canada to USA). Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees) * Compensation: Competitive base salary plus role dependent performance-based incentives. * 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. * Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. * Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. * Vision: Optional coverage for exams, frames, and contacts. * Dental: Optional coverage for preventive, basic, and major services. * Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2 ","title

The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees). Responsibilities * Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations * Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations * Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress * Ensures development of Operations Managers within compliance of the FW management development programs * Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch * Ensures the maintenance of a safe and harassment free workplace in all restaurants * Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts * Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses * Promotes First Watch outside the restaurant Qualifications * Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred * Five to seven years of progressive leadership experience in multi unit restaurant industry operations * Proven track record of achieving results and building & maintaining successful teams * Passion for providing excellent service and quality * Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success * Extensive knowledge of the principles, procedures, and best practices in the industry * Ability to work well under pressure in a fast paced, dynamic environment * Valid driver's license and ability to travel frequently within assigned market Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job DescriptionAbout Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. Job Summary: We are one of the fastest-scaling telemedicine pharmacies in the U.S., dispensing over 10,000+ prescriptions daily through a highly automated, data-driven fulfillment center. We are building a world-class production environment that combines healthcare precision with industrial manufacturing scale, and we're looking for an operational leader who speaks the language of throughput, lean efficiency, metrics, and continuous improvement. If you come from a high-output production environment (e.g., automotive, logistics, packaging, consumer goods, or pharma) and know what it takes to scale teams and systems under pressure, this is your opportunity to own something meaningful and mission-driven. You will lead a multidisciplinary team across fulfillment, pharmacist verification, quality control, and shipping. Your job is to optimize flow, minimize downtime, and maximize first-pass yield-with a relentless focus on metrics, standardization, and real-time decision-making. Key Responsibilities: • Drive daily production for 10K+ unit fulfillment environment, managing upstream (labeling, staging, picking) and downstream (QA, pharmacist verification, packing, shipping) processes. • Oversee and continually refine performance dashboards: Units Per Hour (UPH), Takt time, First-Time Yield, Error Rate, Downtime, Labor Productivity, SLA Adherence. • Execute real-time floor control by tracking bottlenecks and rebalancing labor across workstations using dynamic capacity modeling. • Apply Lean Six Sigma and Kaizen methodologies to eliminate waste, reduce variation, and implement SOPs that are auditable, scalable, and operator-friendly. • Collaborate with pharmacy and software teams to enhance workflow automation and integrate predictive analytics for production planning. • Build, train, and lead a layered team of supervisors, ensuring accountability through Gemba walks, daily huddles, and performance reviews. • Leverage tools like Power BI, Tableau, MES systems, or custom dashboards to monitor floor output, technician performance, and on-time delivery. • Champion preventative problem solving-don't just fix errors, re-engineer them out of the system. • Lead production planning, shift scheduling, and resource forecasting with clarity and agility during volume spikes. • Work with Engineering and QA to design clean, modular workflows in line with pharmacy regulations. Qualifications: • Education: Bachelor's degree in Operations Management, Industrial Engineering, Mechanical Engineering, Pharmaceutical Sciences, or a related field. Master's degree is a plus. • Experience: Minimum of 5 years in a facility management role within the pharmaceutical, biotech, or manufacturing industry, with at least 3 years in a supervisory capacity. • Certifications: Certification in facilities management (CFM), OSHA certification, or PMP certification is preferred. • Demonstrated understanding of GMP, FDA, OSHA, and other regulatory guidelines relevant to pharmaceutical production. • Strong project management and problem-solving skills. • Excellent written and verbal communication skills. • Proficiency in facility management software, Microsoft Office Suite, and ERP systems. • Ability to work with cross-functional teams and maintain a collaborative work environment. Preferred qualifications: • Knowledge of Lean Manufacturing principles or Six Sigma certification preferred. • Experience with facility automation, preventive maintenance, and quality control systems. • Familiarity with budgeting, expense forecasting, and financial planning. • Ability to manage multiple priorities in a fast-paced environment. • Strong leadership and interpersonal skills. • 5+ years experience in high-volume production/fulfillment (e.g., logistics, eCommerce, pharma, medical devices, automotive, packaging). • Proven background in data-driven operations, including KPI tracking, production modeling, and metric accountability. • Familiarity with lean manufacturing, Six Sigma, TPM, OEE (Overall Equipment Effectiveness), and workflow optimization tools. • A natural floor leader-comfortable making fast, informed decisions under pressure. • Strong technical aptitude-can learn and deploy new production or scheduling software; may bring experience with ERP/WMS/MES platforms. • Confidence designing standard work, training frontline teams, and managing multiple concurrent production cells or lines. • Experience coordinating across functions (Ops, QA, Software, HR) to drive unified throughput goals. • Strong Excel skills required; SQL or BI tool experience a plus. Job Type: Full-time Expected Hours: 44 hours per week Core Schedule: Monday to Friday, between 7:00 AM and 6:00 PM Flexibility Requirements: Must be available for early arrivals or late departures during peak production periods. Occasional weekend availability required, particularly at the end of the month or during promotional events and new product launches. Presence during both morning start-ups and end-of-day wrap-ups is essential to effectively coordinate with multiple shifts. On-Site Requirement: This is a fully on-site position. The role requires consistent physical presence on the production floor to provide leadership, troubleshoot issues, and ensure operational throughput across all teams. Pay Range$110,000-$230,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Paid public holidays At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

The Vice President/General Manager of the MSO plans, organizes, directs, and controls the Managed Services Organization (MSO). Reporting to the COO, has oversight of the MSO operations and P&L ownership (e.g., general administrative, patient care, professional services and/or a combination of these and other services). Directs and oversees the daily operations of the MSO, as well as all functions related to provider contracting, provider education, utilization management, coding, quality management, network management, and case management. Duties and Responsibilities: Responsible for the overall growth and success of the MSO across all functions either directly or through matrix-management Manages MSO P&L / Budget, regularly identifying growth and cost-savings opportunities, and develops business cases / project plans to execute on opportunities. Manages a team of clinical and administrative consultants to direct provider clinics in population health management to improve quality of care, patient satisfaction, and total cost of care. Works with Healthplan partners on growth and improvement initiatives Builds and cultivates relationships with new provider partner candidates. Determines and support's the provider's needs in order to reach their requisite financial performance. Holds regular Joint Operations Committee meetings with the MSO partners. Works with management and physicians to identify and establish programs and practices which will help drive cost effective and high-quality care for patients, staff, and physicians. Studies financial and utilization reports to identify opportunities for improvement and develops projects / programs to act on these opportunities. Demonstrates effective communication, by communication progress, challenges, and issues to both senior leadership and partner-providers. Conducts regular retro-evaluations on the effectiveness of implemented action plans based on review of financial and clinical performance. Contributes toward the overall development of programs and services to meet the needs of patients, physicians, and staff. Provides strategic leadership to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulation. Responsible for the day-to-day operations by facilitating the development, implementation and monitoring of service, quality, and utilization standards. Continually evaluating and improving the delivery of service by initiating and promoting best practice models Develops short- and long-term plans to improve the service level of department efficiency for each area managed. Directly and with the manager/supervisor, develops and administers appropriate policies, standards, practices, and procedures. Assures compliance with administrative, legal and regulatory requirements and government/ accrediting agencies. Qualifications / Education / Licenses: 10+ years' primary/ambulatory care environment, value-based care (VBC), health insurance, healthcare, health industry, population health management, or related field in a leadership position Bachelor's Degree Healthcare Administration, Public Health, Business Administration or related field, or equivalent work experience Understands, in detail, the daily, weekly, monthly and yearly metrics of the MSO and is able to make adjustments to hit predefined goals/objectives Excellent verbal, written, interpersonal and communication skills with the ability to make presentations to various groups of the organization(s) including presentations to the Leadership Team Ability to build strong relationships with health plans and providers. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Job Description Director of Operations (Hotel Experience - Marriott) AC & ELEMENT MIAMI DT At AC & Element Miami DT, we are committed to providing an exceptional guest experience, with a focus on high standards and personalized service that guests have come to expect from a Marriott property. We are seeking a dedicated and experienced Director of Operations to join our leadership team and take our operations to the next level. Position Overview: The Director of Operations is a pivotal leadership role responsible for overseeing all aspects of hotel operations to ensure efficient, consistent, and outstanding service to guests. This includes managing departments such as front office, housekeeping, food and beverage, and engineering. A successful candidate will have a strong background in hotel operations within the Marriott brand and a passion for excellence in hospitality. Key Responsibilities: - Oversee daily operations, ensuring compliance with Marriott standards and delivering exceptional guest experiences. - Collaborate with department heads to develop and implement strategic plans for operational efficiency and guest satisfaction. - Monitor financial performance against budget and goals, identifying areas for improvement and cost management. - Ensure adherence to all local, state, and federal regulations, as well as Marriott policies and procedures. - Lead, mentor, and motivate the operations team to achieve outstanding results and foster a positive work environment. - Champion operational excellence and continuous improvement initiatives. - Develop and maintain effective communication channels with staff, guests, and corporate partners. - Evaluate operational processes and implement necessary changes to enhance efficiency and guest satisfaction. Qualifications: - Proven experience in a similar role within the hospitality industry, preferably with Marriott hotels. - Strong leadership and team management skills, with the ability to inspire and motivate. - Excellent communication and interpersonal skills. - Demonstrated expertise in financial management, including budgeting and forecasting. - Experience in optimizing operational processes and driving continuous improvement. - Knowledge of applicable hotel industry regulations and compliance requirements. - Strong problem-solving skills and the ability to make sound decisions under pressure. Education: - A bachelor's degree in hospitality management, Business Administration, or a related field is preferred. What We Offer: - Competitive salary and performance-based bonuses. - Comprehensive benefits package, including health insurance, retirement plans, and employee discounts. - Opportunities for professional development and career advancement. - A dynamic and inclusive work environment. Application Process: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are an ideal fit for this role. AC & Element Miami DT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CONSTRUCTION SENIOR SITE OPERATIONS MANAGER OBJECTIVE Oversees one or more company job sites and multiple Site Operations Managers. This position includes monitoring the planning and coordinating of all field activities for project(s) and includes safety, subcontractors, in-house manpower, equipment, product and materials. This position reports to the Director of Operations. Essential Functions & Responsibilities: Conducts Team Readiness Analysis. Conducts Jobsite Hazard Analysis before each job is started. Monitors all Site Operations activities. Supervises and manages a project staff that could include site operations managers, project engineers, assistant site operations managers, foremen, and in-house labor. If necessary, assists in leading foreman and craft employees assigned to a project. Acts as liaison between project management, field engineering, estimating, and sub-contractors to ensure construction complies with plans and specifications and company quality standards. Keeps senior management informed of jobsite activities. Helps facilitate discovery and correction of contract document “error and omissions” and problem solving. Reviews contract documents and requirements and alerts project management of design conflicts, RFI's, and potential change orders. Assists with planning the sequencing of work and determines manpower levels, material quantities and equipment requirements. Assists with productivity issues and monitors work performance and efficiency of company employees and subcontractors to ensure project plans and schedules are followed and the project is executed effectively. Assists compliance with all internal and external record keeping requirements, with particular emphasis on accurately reflecting hours worked and proper coding of activities performed on time cards. Reviews the Site Managers daily jobsite duties and functions. Provides insight and advice as needed. Advises senior level management of potential problems, work interference, or schedule difficulties, while assisting in circumventing/resolving such conflicts. Provides assistance to craft employees in resolving problems. Maintains liaison with project manager and other involved departments (i.e. pre-construction, accounting) as required, supporting construction schedule and timely delivery of required materials and equipment. Oversees all jobsite safety issues and concerns. Ensures implementation of or adherence to current safety programs and any recommendations made by the Safety Committee. Creates safety awareness throughout the jobsite and maintains OSHA required records. This also includes conducting daily jobsite walkthroughs to identify potential hazards, identifying methods to control or eliminate the hazards, ensuring employees engage in safe and healthful work practices, and ensuring employees receive safety and health training to do their work. May also include conducting or assisting with jobsite Weekly Safety Meetings or Five Minute Safety Talks. Assists in maintaining documentation of training, inspections, injuries and illnesses, and other safety records. Participates in accident investigations, communicates all accidents to Human Resources and implements necessary corrective actions. Responsible for continuously expanding and updating professional knowledge and training skills in order to enhance individual and team innovation and productivity. Reviews the RFP, specifications and drawings to determine scope of work and schedule for projects in the preconstruction phase. Ensures Site Managers are processing all required weekly project paperwork and daily logs. Willingness to travel for extensive periods, as required. Assumes additional responsibilities as directed by the President, V.P. of Operations, Director of Operations, and/or the Senior Project Manager. Skills, Knowledge, Qualifications and Experience: Four-year construction related degree or equivalent combinations of technical training and/or related experience preferred. Minimum 10 years of construction experience with a minimum of 3 years in a leadership capacity. OSHA 30 certification is required. Ability to lead and evaluate craft performance is essential. Advanced knowledge of various construction disciplines, safety regulations, scheduling, cost control, quality control, engineering drawings and other documents. Must have a thorough understanding of specs and plan reading and computer scheduling programs. Must have a valid driver's license. Must have transportation to work sites. Must be available any and all shifts for possible emergency responses. Must be able to satisfy badging requirements and background checks for jobsite. Working knowledge of the company's computer systems and software necessary. Must own and maintain a laptop. This is a salaried exempt position. T&G Constructors is a Drug Free Work Place. T&G Constructors is a minority certified corporation established in Florida in 1987 and holds offices in Orlando, Miami, and Delray Beach. While T&G completes projects in the range of $3 million to $60 million, their sweet spot is in the $10 to $30 million range for the majority of their projects. Specializing in ground up, large-scale renovations and build outs --T&G has been privileged to work in 10 different market sectors: hospitality, K-20 education, entertainment, food/beverage, multi-family, industrial & warehouse, professional office, retail, historical, and worship. Over the last 36 years, T&G has received hundreds of awards in construction excellence and safety. The American Institute of Architects has even awarded T&G The Contractor of the Year Award in recent years. T&G understands the unique challenges that come with construction, including limiting downtime and extreme safety precautions. Since 1987, T&G has become seasoned veterans at careful project sequencing, selecting highly-qualified subcontractors, ensuring proper worker I.D./badging and putting together work schedules according to their clients' wants and needs. AT T&G there is a culture of pride in the work that we do, the team we work alongside and the environment we produce. Relationships and teamwork that extends from employees, industry partners and clients, resulting in long-term partnerships.

The Director of Gateway Cargo Operations is responsible for overseeing and optimizing all aspects of gateway operations to ensure compliance with security, safety, regulatory, and performance standards while delivering high-quality service to customers. This role ensures operational efficiency, vendor and equipment management, and alignment with corporate goals through effective leadership, budgeting, and collaboration with internal teams and external agencies. Responsibilities Responsible for maintaining, supporting and improving the overall gateway operation to support all business units of the company. Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations. Provide strategic leadership and direction for all gateway operations, including gateway administration, warehouse cargo processing, ramp operations, and customer service. Oversee frontline, supervisory, and management staff to ensure effective execution of operational tasks in compliance with company standards and regulatory requirements. Coordinate with Flight Operations, Technical Operations, Sales and Marketing, and other company departments to support on-time aircraft departures and optimize cargo load planning and aircraft capacity utilization. Maintain oversight of customer service standards and ensure appropriate team responses to customer needs, inquiries, and issue resolution. Monitor regulatory compliance across all operations (TSA, FAA, OSHA, CBP) and ensure adherence to internal and external policies. Supervise the achievement of key performance indicators (KPIs), including on-time performance, cargo throughput, safety metrics, and service quality. Liaise with Sales and Marketing to support commercial objectives, facilitate smooth customer onboarding, and ensure operational readiness for business growth. Maintain oversight of billing accuracy, budget and financial controls, and the timely processing of operational charges. Ensure all invoices are sent forward to be paid promptly. Manage third-party contracts and service providers involved in gateway operations, ensuring adherence to contractual terms and service levels. Enforce and continuously improve standard operating procedures (SOPs) for cargo handling and ground operations through team leadership and process governance. Ensure teams are prepared for scheduled and unscheduled flight operations by overseeing flight readiness, documentation, cargo build-up/breakdown, and coordination with operational groups. Lead response planning for irregular operations (IROPs), safety events, and disruptions, ensuring appropriate team actions and reporting are conducted. Oversee the safe and compliant handling of special cargo, including hazardous, perishable, and high-value items. Manage staffing plans, labor allocation, and scheduling needs in accordance with budget and operational forecasts. Maintain a high standard of facility safety, security, cleanliness, and readiness across warehouse and ramp areas. Promote a workplace culture focused on safety, accountability, performance, and continuous improvement. Perform additional duties as assigned. Qualifications Bachelor's degree or equivalent experience required. Minimum 10 years' experience required; at least 7 years of extensive airline operational experience involving large stations or regional concepts and progressive experience in air cargo, warehouse, or airport operations. Previous experience in Aviation Management, Logistics, Supply Chain, Business Administration, or related field (required). Relevant certifications (e.g., IATA, OSHA, TSA, Dangerous Goods) are a plus. Multilingual in English and Spanish (preferred) Proven leadership experience in managing cross-functional teams, including frontline, supervisory, and management levels. Experience working with regulatory bodies such as TSA, FAA, CBP, and OSHA. Strong knowledge of cargo handling procedures, ramp operations, warehouse management systems (WMS), and ground support equipment. Proficient in Microsoft Office Suite and relevant operational/logistics software (e.g., CargoSpot, SAP, or similar). In-depth understanding of aviation safety, security protocols, and regulatory compliance requirements. Familiarity with handling special cargo (e.g., hazardous materials, perishables, valuables). Excellent leadership, organizational, and interpersonal skills. Strong verbal and written communication abilities; able to interface effectively with all levels of internal and external stakeholders. Strong analytical and decision-making capabilities under pressure and during irregular operations (IROPs). Ability to manage crises, respond to operational disruptions, and drive process improvements. Experience managing budgets, financial controls, and vendor contracts. Must be able to work flexible hours, including nights, weekends, and holidays, as required. Physical ability to inspect warehouse and ramp areas as needed. Ability to travel for business from time to time. Experience with B747/B777/B767 cargo operations preferred. Ability to pass background checks and meet airport security clearance requirements. Salary Range: $117,500-$158,500 The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at ****************************************** To view our Pay Transparency Statement, please click here: Pay Transparency Statement “Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster

Job DescriptionSummary Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key ResponsibilitiesOperational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills. #IDsofla

Star Dental Partners is currently seeking a hands-on Regional Director of Operations (RDO) to join the team supporting our some of our Florida and Georgia practices. The Regional Director of Operations will focus on implementing effective strategies and executing operational tactics in their region with the goal of enhancing practice level performance and growth. As a valued member of our team, the Regional Director of Operations will receive a highly competitive compensation package inclusive of base salary, annual performance bonus and incentive equity. Standard full time benefits will be providing including medical, dental, vision, and life insurance, ample PTO, 401k, etc. Responsibilities Spend 60 percent of your time “in the field” visiting and supporting affiliated dental practices Provide oversite, strategic guidance, and operational support to dental practices across assigned region (Florida & Georgia) Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis Review practice trends and performance objectives on a regular basis including a monthly operational review, with a goal of increasing practice Revenue and EBITDA over time Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO) Collaborate with each practice within the region to help resolve operational issues Contribute to the creation of Star Dental Partners' policies & procedures and best practices to help the organization scale effectively Qualifications High school diploma required; Bachelor's degree preferred Minimum 3 years of regional dental operations management experience required P&L responsibility and experience with budget management, personnel management, and team building Highly organized and detail-oriented work ethic Ability to work collaboratively with all team members, both at the practice level and Support Center Excellent written, verbal, and interpersonal communication skills Demonstrates a sense of urgency and works well under pressure Self-motivated and goal-oriented, with the initiative to work independently Strong ability to prioritize, multi-task, and meet deadlines Demonstrates integrity, responsibility, accountability, and a high level of professionalism Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook) Ability to travel frequently, 60 percent or more Located in south Florida with proximity to a major airport Practice Description Star Dental Partners (Star) is a private equity-backed Dental Support Organization (DSO) that acquires, partners with, and supports leading dentists and dental practices throughout the Southeastern United States with their non-clinical business challenges. Star's mission is “to improve the lives of dentists”, and we achieve this by providing industry-proven non-clinical administrative support services to our partner dentists. Specifically, the Star team assists dentists with human resources, marketing, recruiting, payor optimization, compliance, payroll, and revenue cycle management support. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Please visit ************************** for more information. Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5 15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications Bachelor s Degree required; Master s preferred. 5 7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). Proven record of operational performance improvement and leadership of multi-location teams. Strong analytical, communication, and organizational skills. #IDsofla

ModMed is hiring a Director of Marketing Operations to lead the operational backbone of our Marketing engine within Revenue Operations. This role is responsible for building a high-performing MarkOps capability that supports predictable, scalable, and data-driven marketing execution. Core responsibilities include campaign operations, marketing automation, lead lifecycle governance, technology management, and ensuring that processes and data flow smoothly across the GTM engine. Reporting to the VP, Revenue Operations, this leader oversees a team focused on operational rigor, accurate data structures, and seamless handoffs across Marketing, Sales Operations, Innovation, and Analytics. The ideal candidate brings a strong background in Marketing Operations leadership, deep experience with marketing automation and lead management, and a proven ability to design and maintain an effective martech ecosystem. The role is also responsible for identifying and applying AI-driven capabilities that improve efficiency, accuracy, and scale across core Marketing Operations workflows. Your Role: Set Direction and Governance * Define the strategy for Marketing Operations and align it with GTM goals. * Establish consistent processes, standards, and operating rhythms that support scale and accuracy. * Drive operational discipline across all MarkOps workflows. Lead Campaign and Automation Execution * Partner with Marketing to translate programs into reliable and well-structured operational plans. * Oversee automation logic, targeting, segmentation, and campaign setup in Pardot. * Maintain QA standards to ensure accurate execution and compliance. * Introduce AI-driven tools that improve campaign production, targeting accuracy, segmentation, and workflow automation. Own Lead Management and Funnel Operations * Define and maintain routing, scoring, lifecycle stages, and related rules. * Partner with Sales Operations to align conversion paths and ensure data quality. * Monitor funnel performance and refine processes to improve speed and predictability. Architect and Rationalize the Martech Stack * Assess the existing martech environment and determine what to keep, remove, or redesign. * Define business and technical requirements for Pardot, Salesforce, and related systems. * Ensure systems support scale, accurate reporting, and long-term GTM needs. Manage and Develop the Team * Provide clear priorities, coaching, and development for the Marketing Operations team. * Build a culture focused on process excellence, data accuracy, and strong collaboration. * Strengthen partnership across Marketing, Sales, Innovation, and Analytics. Partner on Data and Insights * Ensure data structures, tagging, and taxonomy support accurate measurement. * Work with Analytics to validate metrics, support reporting readiness, and apply insights. * Promote strong data hygiene and accountability across GTM. Skills & Requirements: * Bachelor's degree in Marketing, Business, Communications, or related field; Master's degree (MBA or related analytical/marketing discipline) preferred. * Minimum of 8 years of experience in progressive Marketing Operations or Marketing Technology leadership. * Deep hands-on Pardot experience is required. * Experience scaling Marketing Operations within a large enterprise. * Experience in architecting a martech stack and leading tool rationalization. * Strong experience with Salesforce and related platforms such as Demandbase, Clari, and Groove. * Proven ability to design scalable workflows and align processes across Sales and Marketing. * Experience applying AI or advanced automation within Marketing Operations or Revenue Operations. * Experience leading and developing a team in a high-growth environment. * Strong communication, project management, and organizational skills. * High attention to process design, data quality, and operational rigor. * Ability to work Eastern business hours and travel domestically up to 10% percent. #LI-REMOTE #LI-SF1

We are seeking an experienced, hands-on Operations Manager to work directly with the Firm Owner and play a critical leadership role in managing and scaling the firms day-to-day operations. This is a management-level position for a seasoned operations professional with experience in law firms or professional services environments who excels at leading people, building systems, and driving accountability through measurable KPIs. You will be responsible for ensuring operational excellence across workflow management, people leadership, systems, vendors, and financial administrationso our legal team can consistently deliver exceptional service to clients. This role is ideal for someone who doesnt just manage operationsbut owns them. If you are a seasoned operations leader who thrives in accountability-driven environments and wants to make a meaningful impact inside a growing firm Apply now and bring your A-game. Compensation: $65,000 - $85,000 Responsibilities: Ensure clients and matters move through the workflow pipeline efficiently and on schedule Monitor deadlines, quality of work, and overall operational performance Manage and improve firmwide systems, processes, and workflows Supervise and lead non-attorney staff and vendors Support recruitment, hiring, onboarding, training, and performance management Conduct KPI reviews, evaluations, and accountability tracking Oversee employee benefits and HR-related processes Oversee the firms case management, contact management, and document systems Create, implement, and enforce SOPs and firm policies Prepare dashboards, reports, and operational updates for ownership Manage projects to enhance or update company operations Manage office facilities and office supply inventory Oversee vendors, including bookkeepers, accountants, and technology providers Manage vendor relationships, contracts, and negotiations Support accounting function,s including QBO, AP/AR oversight, and financial reporting analysis Qualifications: Qualifications & Experience Required Minimum 5 years of operations and management experience overseeing 25+ employees Prior law firm or professional services management experience is required Strong HR and people management background (hiring, termination, KPIs, evaluations, engagement Solid understanding of accounting, QBO, AP/AR, and financial reporting Experience creating and enforcing SOPs, policies, and compliance standards Proficiency with CRMs, case management systems, document management, and MS Office About Company Grimaldi Law Firm isnt your typical legal shopwere a fast-growing, mission-driven firm thats redefining what it means to support families through lifes biggest decisions. From estate planning to real estate closings, we help people protect what matters most and build lasting wealth. And we dont stop there. Our team is passionate about helping families prepare for the what-ifs in life with customized, full-service estate and trust solutions that bring peace of mind, transforming how families build and protect their legacy. We provide premium estate planning, seamless real estate closings, and wealth-protection legal services throughout Florida. Grimaldi Law Firm is a fast-growing, mission-driven firm We believe in: Legacy. Leadership. Protection. Elevation. #WHLAW2 Compensation details: 65000-85000 Yearly Salary PIacf41b09ff6f-31181-39321963