Market Operations Manager
Operations director job in Washington, NJ
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Senior Manager, Ad Tech Operations
Operations director job in Philadelphia, PA
Company: Judge Consulting Group
About the Role
We're looking for a Senior Manager, Ad Tech Operations to take the lead in shaping the technical backbone of Judge Consulting Group's paid social and digital ecosystem. In this role, you'll own the operational excellence behind tagging, trafficking, integrations, and governance-making sure everything runs smoothly, securely, and at scale. You'll also be the go-to expert bridging Judge and our agency partners, driving innovation and compliance across every channel.
What You'll Do
Run the show: Oversee day-to-day ad tech operations for social platforms and internal digital channels.
Get technical: Manage tagging, trafficking, campaign setup, and QA to ensure flawless execution.
Automate & innovate: Partner with engineering teams to streamline workflows and boost efficiency.
Own the partnerships: Act as the key technical contact for agency partners on integrations, pixels/tags, and measurement frameworks.
Stay compliant: Define and enforce tagging standards, campaign structures, and governance to meet privacy and regulatory requirements.
Think big: Identify opportunities to optimize workflows, evolve our ad tech stack, and improve speed-to-market.
What We're Looking For
6+ years in ad tech, digital media operations, or social platform management.
Deep knowledge of tracking, pixels, identity resolution, and measurement technologies.
Experience working with large agencies and managing complex integrations.
Ability to translate technical concepts into clear, actionable insights for marketing and leadership teams.
Why Judge Consulting Group?
At Judge, we're not just about technology-we're about people. We thrive on collaboration, innovation, and delivering solutions that make an impact. If you're passionate about ad tech and ready to lead in a fast-paced, forward-thinking environment, we want to hear from you.
Director of Operations
Operations director job in Philadelphia, PA
About Us:
Datavault AI Inc. (formerly WiSA Technologies) is a leading innovator in immersive multichannel wireless audio and AI-driven data monetization. We are dedicated to delivering cutting-edge solutions and exceptional customer support across a wide range of industries.
The company operates through three primary divisions:
Data Science Division - Provides high-performance computing (HPC) software applications and Web 3.0 data management licenses for industries including biotech, energy, education, fintech, real estate, and healthcare.
Acoustic Science Division - Licenses spatial and multichannel HD sound transmission technologies under the ADIO , WiSA , and Sumerian brands, serving sectors such as sports & entertainment, events & venues, automotive, and finance.
CSI Division (formerly CompuSystems, Inc.) - Acquired in 2025, CSI is a premier provider of event registration, lead retrieval, and data analytics services. Now operating as a core part of Datavault AI, the CSI Division enhances our capabilities in the live events space and beyond, delivering intelligent, scalable, and customer-first solutions for trade shows, corporate events, and experiential activations.
Together, these divisions position Datavault AI at the forefront of data-driven innovation, immersive technology, and operational excellence.
Job Description: The Director of Operations is the operational backbone of Datavault AI. In this high-impact role, you'll work closely with functional leaders to align strategy, streamline execution, and drive operational efficiency. You'll be instrumental in building scalable systems, solving complex problems, and ensuring that teams are empowered to deliver results. If you're a systems thinker who thrives in fast-paced environments and brings a proactive, collaborative approach to operational excellence, this role is for you.
Key Responsibilities:
Strategic Planning & Execution
Partner with leadership to translate company goals into actionable plans.
Drive cross-functional initiatives and ensure timely delivery of key projects.
Operational Excellence
Identify bottlenecks and implement scalable processes across departments.
Develop and monitor KPIs to track performance and drive accountability.
Team Enablement
Facilitate effective communication and collaboration between teams.
Support department heads in resource planning, budgeting, and prioritization.
Process & Systems Optimization
Evaluate and implement tools and systems to improve operational workflows.
Lead change management efforts to ensure adoption and impact.
Culture & Leadership
Foster a culture of ownership, transparency, and continuous improvement.
Be a trusted advisor and sounding board to the executive team.
Qualifications:
7+ years of experience in operations, strategy, or program management, ideally in a startup or tech environment.
Proven track record of leading cross-functional initiatives and driving results.
Strong analytical, organizational, and communication skills.
Comfortable navigating ambiguity and wearing multiple hats.
Experience with project management tools and data dashboards.
Background in scaling operations from early-stage to growth.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and innovative work environment.
The chance to work with cutting-edge technologies and make a significant impact.
Director of Patient Financial Services - 243254
Operations director job in Camden, NJ
💼 Revenue Cycle Manager - Hospital Billing
📍 Camden, NJ | 💻 Hybrid (3 days in-office, 2 remote after initial 3 months)
💰 Salary: $135k - $180k
Are you a seasoned Revenue Cycle professional ready to lead hospital billing operations at a large Level 1 Trauma Center? We're seeking a Revenue Cycle Manager to oversee and optimize all aspects of the patient revenue cycle, driving financial performance, accuracy, and compliance.
There is also a Director of Cash Applications open at this same company!
What You'll Do:
🏥 Lead daily hospital billing operations for an 80-FTE team, ensuring efficiency across billing, insurance follow-up, customer service, and charity care financial screening.
📊 Set and achieve key performance targets such as days in AR, denial rates, net revenue, and cash collections.
🔍 Continuously improve revenue cycle processes through audits, quality initiatives, and policy updates.
⚖️ Monitor regulatory and payer changes, implementing updates to ensure HIPAA and Medicare compliance.
💡 Utilize Epic (or equivalent EHR/billing systems) to generate reports, identify trends, and support strategic business decisions.
📈 Oversee financial forecasting, budgeting, variance analysis, and AR reserve strategies.
🌐 Eventually expand oversight to include a 240-bed community hospital (Cape Regional).
What We're Looking For:
🎓 Bachelor's degree required
🏆 Leadership experience managing large teams
💻 EPIC experience
📈 Strong financial acumen and operational expertise
Nice to Have:
Excellent communication, problem-solving, and team-building skills
Why You'll Love It:
Lead a critical function at a 650-bed Level 1 Trauma Center
Hybrid work flexibility after onboarding
Competitive salary and opportunity to make a measurable impact
Executive Director, Compliance Operations
Operations director job in Plymouth Meeting, PA
Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making.
The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space.
Key Responsibilities:
Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability.
Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization.
Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences.
Conduct annual compliance risk assessments, analyze results, and identify areas for improvement.
Provide guidance to integrate compliance controls into business practices.
Lead continuous improvement initiatives, including documentation and tracking of compliance activities.
Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations.
Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership.
Qualifications:
Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred.
15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required.
Proven success in developing policy governance frameworks and compliance training programs.
Strong strategic leadership, organizational awareness, and decision-making skills.
Excellent interpersonal, writing, and presentation abilities.
Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration.
Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance.
Strong problem-solving and risk analysis capabilities.
Ability to prioritize effectively and manage multiple complex, confidential tasks.
Work Arrangement:
This position requires in-office presence three days per week.
Sales Operations Project Manager
Operations director job in North Wales, PA
HCLTech is looking for a highly talented and self- motivated Sales Operations Project Manager - Communications & Analytics to join it in advancing the technological world through innovation and creativity.
Job Title: Sales Operations Project Manager - Communications & Analytics
Job ID: 1642643BR
Position Type: Full-time
Location: North Wales, PA 19454
Role/Responsibilities
Lead onboarding, training, and technical support for US Field Sales Communication Systems to boost user adoption, proficiency, and user experience.
Develop custom reports and perform data analysis to provide actionable insights for stakeholders.
Oversee the U.S. Field Exhibits process to ensure adherence to compliance standards, data accuracy, and efficient vendor management.
Manage internal distribution lists, business cards, name badges, office supplies, and print programs with a focus on process improvement.
Develop training materials and facilitate meetings to engage field employees and enhance proficiency.
Participate in Agile teams to define project goals, timelines, and deliverables, driving collaboration and iterative progress.
Maintain work instructions and SOPs for consistency and compliance.
Act as subject matter expert on projects and support ad hoc requests from senior management.
Drive ongoing process improvements through stakeholder feedback and performance metrics.
Qualifications & Experience
Minimum Requirements
Bachelor's degree (BS or BA)
1-2 years' experience in pharmaceuticals, sales, marketing operations, or similar fields.
Strong project management skills with Agile experience; able to handle multiple complex tasks independently in a fast-paced, cross-functional setting.
Analytical and problem-solving abilities with a results-oriented mindset.
Advanced oral and written communication skills; able to convey information succinctly and effectively.
Proven leadership, collaboration, and decision-making skills.
Desired Qualifications
Proficiency in Microsoft 365 suite (SharePoint, Power BI, and Outlook), SQL, Veeva, Salesforce, and other relevant business tools.
Ability to present and deliver content, provide training, and facilitate meetings for field-based employees to support user adoption and proficiency.
Experience with data analytics tools and techniques.
Knowledge of Field Sales structure and its impact on operational processes.
Experience with team collaboration software, automation tools (such as Power Automate), document management, and design software (such as Photoshop).
Advanced proficiency in workflow automation and data visualization.
Pay and Benefits
Pay Range Minimum: $65,000 per year
Pay Range Maximum: $78,000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Director, Business Excellence
Operations director job in Philadelphia, PA
Be part of something bigger at Minaris Advanced Therapies-where every role contributes to creating hope for patients around the world. As a global leader in cell and gene therapy development, manufacturing, and testing, we turn breakthrough science into real-world treatments that change lives. Our team of over 1,000 experts across North America, Europe, and Asia has helped bring transformative therapies to market.
At Minaris, you'll join a purpose-driven community focused on innovation, collaboration, and patient impact. Whether you're in the lab, in the cleanroom, or behind the scenes, your work will directly support life-saving therapies and make a lasting difference. If you're passionate about advancing cutting-edge science and believe in the potential of cell and gene therapies, we invite you to help shape the future of medicine-one patient at a time.
Position Summary
The Director, Business Excellence role leads the practice of general Business Excellence throughout the organization, fundamentally Lean, Six Sigma and Organizational Behavior models while directly managing the HIVE, our Kaizen Promotion Office. The incumbent will liaise closely with site general managers and their teams, ensuring alignment of operational values, calibration of common systems and optimal utilization of continuous improvement assets. This role incumbent is the de facto business partner to the General Manager of the Allandale facility.
Essential Functions And Responsibilities
Assists and participates in the formulation of the Minaris Production System, the One Best Way, to provide sustained flawless delivery for our clients and their patients.
Establishes an appropriate and coherent Lean manufacturing model - within the Marinis Production System, for the company.
Establishes the capacity - internally and externally (in the case of identifying effective external resources) - to resolve complex delivery and quality issues with statistical analysis, and/or Six Sigma tools and methods.
Assists the Sr, Director Business Excellence with the delivery of Strategy, Structure and behavioral Systems design, deployment and delivery throughout the company. To include the tiered Key Performance Areas and Indicators (KPAs and KPIs)
Sustains and refines the HIVE model, the Minaris Kaizen Promotion Office.
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies Minaris Advanced Therapies values and aligns daily actions with department and company culture.
Leadership Responsibility
Consistently demonstrates the desired company culture through deliberate, mindful and focused actions.
Leads, manages and sustains the HIVE.
Ensures optimal utilization of the CorePlus assets in the HIVE
Monitors the Cellular Therapy niche within the larger pharmaceutical industry for best practice in Lean, Six Sigma, Kaizen and organizational Behavior. Specifically, the application of single piece flow in the regulated space.
Communicates coherently, crisply, clearly and completely both vertically and horizontally throughout the organization.
Supports a diverse and inclusive culture and workforce, ensures compliance with laws, regulations, and company policies.
Identifies, recruits, and retains top-notch talent.
Sets performance standards and encourages employee engagement through delegation, continuous feedback, goal setting and performance management.
Develop employees to meet both their career and organizational goals.
Builds strong customer relationships and delivers customer-centric solutions.
Comfortable working in ambiguous situations and adaptable to change.
Appropriate degree of autonomy and strong decision-making skills.
Knowledge, Skills & Ability
Deep understanding of Lean practice in the regulated space.
Understanding of the potential for - and application of - Six Sigma tools in the Cellular Therapy domain.
Systemic understanding of Organizational Behavior within the law as defined by the Code of Federal Regulation (CFR)
Effective Kaizen program management and facilitation experience and skill
Ability to diagnose and resolve complex and complicated failures in kinetic and/or behavioral systems
Working understanding of Cellular Therapy manufacturing and quality constraints and practices.
Ability to impart knowledge - specifically the soft skills required during kaizen.
Ability to influence upwards and lead peers and customers.
Adequate understanding of data visualization and available software.
Education & Experience
Bachelor's degree in a commercial, chemical or pharmaceutical domain.
12 years of experience in Pharmaceuticals
4 years' experience in a Lean or Six Sigma role within the Pharmaceutical Industry.
Disclaimer
The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.
Minaris Advanced Therapies employees are eligible for a comprehensive benefits package, including medical insurance, vision insurance, dental insurance, 401(k), paid time off, tuition assistance, and more.
Senior Director of Operations
Operations director job in Blue Bell, PA
The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance.
Key Responsibilities
Operational Leadership
- Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence.
- Drive operational performance, productivity, and resource utilization across the region.
- Ensure compliance with all safety, environmental, and regulatory requirements.
- Champion operational discipline and continuous improvement.
People & Culture
- Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet.
- Ensure strong succession pipelines and talent capability across the region.
- Foster cross-functional collaboration with engineering, procurement, and corporate
Customer & Market Engagement
- Serve as executive sponsor for PECO, ACE, PEPCO, and DPC.
- Build and sustain high-value relationships with utility clients and stakeholders.
- Leverage market insight to anticipate trends and position the company for sustained growth.
Commercial & Financial Management
- Partner with commercial teams on bid strategies, contract negotiations, and project mobilization.
- Drive financial performance including forecasting, cost control, and margin improvement.
- Support business development efforts to expand market share and grow revenue.
support teams.
- Champion company values, culture, and leadership standards.
Strategic Leadership
- Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team.
- Align regional goals with corporate objectives and share insights to inform broader initiatives.
Qualifications
- 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction.
- Proven success managing regional operations with full P&L responsibility.
- Strong commercial acumen and financial management capability.
- Deep understanding of utility clients and regulatory environments in the Northeast.
- Excellent safety leadership and compliance track record.
- Track recorded of driving change.
- Bachelor's degree in Engineering, Construction Management, or Business.
Dir of Operations
Operations director job in Philadelphia, PA
At Oyster House, we provide an exceptional dining experience with fresh seafood, great service, and a welcoming atmosphere. As we expand, we're looking for an experienced Director of Operations to oversee multiple locations, drive operational excellence, and ensure our brand's continued growth and success.
Key Responsibilities:
Oversee daily operations of multiple Oyster House locations, ensuring high service standards, food quality, and operational efficiency.
Manage and lead a team of General Managers and staff to ensure seamless operations across all locations.
Use P&L statements and financial data to optimize profitability, control costs, and improve operational efficiency.
Oversee inventory management, ensuring accurate and cost-effective supply chain operations.
Ensure compliance with health, safety, and sanitation regulations across all locations.
Develop and implement staff training and development programs to maintain high performance and guest satisfaction.
Monitor guest feedback through surveys, reviews, and direct interactions, resolving issues and enhancing customer experiences.
Collaborate with marketing teams to promote the Oyster House brand, drive traffic, and manage seasonal promotions and events.
Foster a positive work culture, focusing on team development, retention, and growth across all locations.
Qualifications:
Proven experience as a Senior General Manager, Director of Operations, or in a similar senior management role in the restaurant or hospitality industry (multi-unit experience preferred).
Strong financial acumen and experience with P&L management.
Exceptional leadership skills, with a focus on team development and operational excellence.
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and leadership.
Ability to manage multiple priorities and thrive in a fast-paced environment.
A passion for great food, exceptional service, and a high-quality guest experience.
Benefits:
Competitive salary and performance-based bonuses.
Health and dental insurance options.
Paid time off.
Employee discounts across all locations.
Opportunities for growth and advancement within the company.
If you're an experienced leader with a passion for hospitality and multi-unit management, we'd love to hear from you! Join us and help shape the future of Oyster House.
Auto-ApplyDirector of Customer Success
Operations director job in Philadelphia, PA
Kiddom is redefining how technology powers learning. We combine world-class curriculum with cutting-edge AI and modern SaaS infrastructure to help schools deliver truly personalized education at scale. Our platform equips educators with real-time insights and flexible tools, enabling them to focus on what matters most-driving student growth and equity.
We're not just building technology; we're driving innovation in an industry ready for transformation. At Kiddom, team members sit at the center of this effort, collaborating across engineering, design, research, and education to create experiences that push boundaries and unlock new possibilities for learners and educators alike.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.
We're not just building ed-tech; we're disrupting an industry that's been slow to innovate. At Kiddom, Customer Success Leaders sit at the center, partnering with district administrators, school leaders, and educators to ensure technology translates into meaningful outcomes. By aligning closely with product, engineering, and GTM teams, they design and deliver onboarding, training, and support experiences that drive adoption, retention, and long-term impact in classrooms.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.You will:
Define the vision for customer success - Build and scale a strategy that ensures districts, schools, and educators achieve measurable outcomes with Kiddom.
Drive adoption and retention - Partner with GTM, product, and curriculum teams to ensure customers not only implement Kiddom successfully but continue to expand their usage over time.
Lead with impact - Shape programs that connect educators to insights, training, and support that translate into student growth and district-wide success.
Build and scale a high-performing team - Recruit, develop, and coach a team of customer success managers and support specialists to deliver exceptional experiences.
Transform onboarding and implementation - Reimagine how schools and districts adopt Kiddom, building streamlined, data-informed workflows that accelerate time-to-value.
Champion the voice of the customer - Act as a critical partner to product and engineering, ensuring customer needs and feedback shape the roadmap.
Operationalize success metrics - Define KPIs for adoption, engagement, retention, and NPS, ensuring data-driven visibility into team and customer performance.
Represent Kiddom with senior district leaders - Build trusted partnerships with superintendents, administrators, and decision-makers, positioning Kiddom as a strategic partner.
What we're looking for:
10+ years of experience in customer success, account management, or related roles, with at least 5 years leading teams in a SaaS environment.
Proven track record driving adoption, retention, and expansion at scale in K-12, ed-tech, or similarly complex enterprise SaaS markets.
Strong leadership and coaching abilities-you've built and scaled teams that consistently exceed targets and delight customers.
Operational rigor-you can design systems, playbooks, and processes that bring clarity and consistency to a fast-moving environment.
Executive presence-you're comfortable engaging with district and school leaders, building credibility and trust.
Exceptional cross-functional influence-you can align customer success with product, engineering, curriculum, and GTM strategies.
Passion for impact-you care deeply about education and want to shape technology that improves equity and outcomes for students.
$100,000 - $160,000 a year
Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.
What we offer:Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance* One Medical membership (in participating locations)* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.* 10 paid sick days per year (pro rated depending on start date)* Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.* Commuter and FSA plans
Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Auto-ApplyDirector of School Business Operations
Operations director job in Philadelphia, PA
Full-time Description
Northwood Academy Charter School is seeking a Director of School Business Operations to manage and/or support all aspects of the School's finances and operations.
The Director of School Business Operations (DSBO) at Northwood is responsible for strategically planning for the longevity and financial sustainability of the School, along with third party finance vendor(s). This person contributes to the mission of the School by leading and supporting fiscal and operational procedures, and processes. The DSBO possesses a strong understanding of policies and best practices in order to communicate with the appropriate groups and/or constituents. This position is responsible for ensuring the accurate management of business and financial accounting information in accordance with GAAP, GASB, PA Department of Education, and all Charter and Act 22 “laws.” The DSBO directly or indirectly tracks, reports, and analyzes data for the purpose of supporting the CEO and the Board of Trustees in their financial planning. In this position, the DSBO must possess strong math and analytical skills, computer literacy, a broad understanding of accounting principles, and a keen understanding of attention to detail as well as strong organizational skills.
Essential Accountabilities: The primary responsibilities of the position include oversight of: Financial Management; Accounting operational responsibilities including the procurement of systems technology, as well as Board of Trustees meeting responsibilities. Specific duties include, but may not be limited to the following:
Maintain the accounting records to comply with the chart of accounts required by the Pennsylvania Department of Education ("PDE").
Prepare audit workpapers for the fiscal year end and work with auditors to complete engagement.
Prepare the PDE annual financial report, GASB 34.
Prepare the federal tax form 990.
Prepare, from school estimates, a budget to the PDE.
Record account transactions and reconciliation of accounts on a monthly basis.
Manage the accounts payable process and ensure that all bills are paid in a timely fashion.
Prepare payroll on a bi-weekly basis.
Manage accounts receivable to ensure the school is receiving all revenues and entitlements to which it is entitled.
Prepare the monthly financial reports to the Board which include a Balance sheet, Budget to Actual Income Statement, Cash Forecast, and a monthly listing of the disbursements for Board Review.
Attend the School Board Meetings on a monthly basis.
Prepare all state and federally mandated financial reports including the PDE form 418 and 419 (Rental Reimbursement), and federal grants reporting (from school provided information).
Prepare cash flow projections, when requested.
Reconcile cash accounts monthly.
Prepare the Public School Employees Retirement System (PSERS) monthly and quarterly reporting.
Prepare financial policies and procedures which will satisfy the requirements of the school's financial operations and obligations to be approved by the Board.
Maintain adequate records and books of account for the school in accordance with generally accepted accounting principles (GAAP) and shall retain such information for a minimum of five (5) years.
Report to the school at least three (3) business days prior to the Board's regularly scheduled monthly meetings for the preceding month, in writing with monthly balance sheets, statements of income, and sources and uses of funds with respect to the school for such month and cumulatively for the fiscal year to date, as well as any recommended changes to the then-current Approved Operating Budget that may be considered necessary or appropriate.
Engage, at the school's expense, an independent public accounting firm to perform an audit of the books and records maintained for the school as required by applicable Laws. The audit shall be completed, and a report shall be furnished within 90 days after the end of each such fiscal year.
Provide support and assistance to the school in seeking and/or maintaining the requirements of a line of credit facility from a financial institution to be utilized to fund seasonal or other cash flow deficiencies.
Prepare and submit a proposed operating budget for the operation of the school during the ensuing school year, as well as any adjustments required to achieve an approved budget.
Manage all operating accounts as required with one or more financial institutions, which are reasonably satisfactory to the school.
Requirements
Education/Experience:
A bachelor's degree or higher in accounting or finance; MBA or CPA is preferred.
Three to five years of financial management experience, preferably in a school setting.
Qualifications:
A broad knowledge of accounting principles.
Excellent technical skills and experience with accounting software preferred.
Strong interpersonal skills, including problem solving skills and ability to independently work efficiently and effectively.
State clearances are required by law prior to employment.
Working Conditions: Must be able to work within various degrees of noise, temperature, and air quality. Interruptions of work are routine. May be stressful given individual circumstances.
Physical Requirements: Sitting, standing, lifting, and carrying (up to 25 pounds), reaching, squatting, climbing stairs, and kneeling may be required.
Salary Description $135,000-$145,000
Vice President, General Manager
Operations director job in West Deptford, NJ
Discover Veranova:
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
The Vice President & General Manager will lead operations for Veranova's West Deptford site, a high-throughput API manufacturing facility specializing in small molecules and controlled substances. This role is accountable for driving process excellence, ensuring compliance with DEA and FDA regulations, and delivering operational and financial performance. The GM will foster a culture of safety, quality, and continuous improvement while collaborating with Veranova's Leadership Team to leverage growth opportunities across multiple sites internationally.
Core Responsibilities:
Strategic Leadership:
Able to define a vision for a site of approximately 200 staff members, including the development of a 3 to 5 year operating plan
Prior experience managing responsibility of the P&L and balance sheet for a manufacturing site.
Deliver annual revenue, profit, EBITDA, and cash targets through effective P&L management.
Execute capital projects on average of +$10M to ensure facilities, equipment, and systems meet production demand and compliance requirements.
Develop and execute site master plan which includes building talent capabilities that results in the site meeting branded large pharma industry standards to facilitate new business.
Regulatory & Compliance:
Ensure strict adherence to cGMP, FDA, and DEA regulations for controlled substances.
Maintain FDA audit readiness and compliance with OSHA, EPA, DEA and other regulatory agencies.
Process Excellence & Operational Performance:
Drive process improvement initiatives, lean manufacturing, and digital transformation to optimize throughput and reduce costs.
Assess site operations and drive execution of cost reduction initiatives to improve productivity and profitability of products
Implement best practices for manufacturing
Deep understanding in Process Safety Management, Environmental understanding, including wastewater treatment plant operations and security programs.
Oversee ERP and compliance systems (including D365) for operational efficiency.
Commercial & Customer Focus:
Partner with Commercial teams to define and execute strategies for revenue growth and customer satisfaction.
Ensure timely delivery of products in compliance with regulatory requirements.
People Leadership:
Recruit, develop, and retain high-caliber talent through succession planning and performance management.
Demonstrates deep understanding on cultural transformation
Foster a culture of engagement, accountability, and continuous improvement.
Business Development:
Enable the site to deliver late -phase/commercial CDMO programs that include the acquisition of new customers, tech transfer and scale up production.
Participate in strategic initiatives including market expansion, technology alliances, and evaluation of new products.
Support acquisition and rationalization activities as needed.
Qualifications:
Education:
Bachelor's degree in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field (advanced degree preferred).
Experience:
15+ years in API small molecules pharmaceutical manufacturing leadership roles, with proven expertise in cGMP, FDA, and DEA compliance for APIs and controlled substances.
Proven experience in generics manufacturing with knowledge and capabilities to meet big pharma branded business.
Demonstrated success in operational turnarounds, quality remediations, or start-up of manufacturing facilities.
Strong background in process optimization and continuous improvement methodologies.
Skills:
Exceptional leadership, communication, and change management skills.
Detail oriented, advance analytical capabilities and high learning agility
Ability to manage complex operations and deliver results in a dynamic environment.
Understanding transactional process improvements
Understand how to develop and implement operating mechanism and meeting structure to manage operations at the site, including the definition and implementation of KPIs and tier meetings.
Salary Range : $200,000 - $300,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development : Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you do not meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
#LI-Onsite
Auto-ApplyVice President, General Manager
Operations director job in West Deptford, NJ
Discover Veranova:
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
The Vice President & General Manager will lead operations for Veranova's West Deptford site, a high-throughput API manufacturing facility specializing in small molecules and controlled substances. This role is accountable for driving process excellence, ensuring compliance with DEA and FDA regulations, and delivering operational and financial performance. The GM will foster a culture of safety, quality, and continuous improvement while collaborating with Veranova's Leadership Team to leverage growth opportunities across multiple sites internationally.
Core Responsibilities:
Strategic Leadership:
Able to define a vision for a site of approximately 200 staff members, including the development of a 3 to 5 year operating plan
Prior experience managing responsibility of the P&L and balance sheet for a manufacturing site.
Deliver annual revenue, profit, EBITDA, and cash targets through effective P&L management.
Execute capital projects on average of +$10M to ensure facilities, equipment, and systems meet production demand and compliance requirements.
Develop and execute site master plan which includes building talent capabilities that results in the site meeting branded large pharma industry standards to facilitate new business.
Regulatory & Compliance:
Ensure strict adherence to cGMP, FDA, and DEA regulations for controlled substances.
Maintain FDA audit readiness and compliance with OSHA, EPA, DEA and other regulatory agencies.
Process Excellence & Operational Performance:
Drive process improvement initiatives, lean manufacturing, and digital transformation to optimize throughput and reduce costs.
Assess site operations and drive execution of cost reduction initiatives to improve productivity and profitability of products
Implement best practices for manufacturing
Deep understanding in Process Safety Management, Environmental understanding, including wastewater treatment plant operations and security programs.
Oversee ERP and compliance systems (including D365) for operational efficiency.
Commercial & Customer Focus:
Partner with Commercial teams to define and execute strategies for revenue growth and customer satisfaction.
Ensure timely delivery of products in compliance with regulatory requirements.
People Leadership:
Recruit, develop, and retain high-caliber talent through succession planning and performance management.
Demonstrates deep understanding on cultural transformation
Foster a culture of engagement, accountability, and continuous improvement.
Business Development:
Enable the site to deliver late -phase/commercial CDMO programs that include the acquisition of new customers, tech transfer and scale up production.
Participate in strategic initiatives including market expansion, technology alliances, and evaluation of new products.
Support acquisition and rationalization activities as needed.
Qualifications:
Education:
Bachelor's degree in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field (advanced degree preferred).
Experience:
15+ years in API small molecules pharmaceutical manufacturing leadership roles, with proven expertise in cGMP, FDA, and DEA compliance for APIs and controlled substances.
Proven experience in generics manufacturing with knowledge and capabilities to meet big pharma branded business.
Demonstrated success in operational turnarounds, quality remediations, or start-up of manufacturing facilities.
Strong background in process optimization and continuous improvement methodologies.
Skills:
Exceptional leadership, communication, and change management skills.
Detail oriented, advance analytical capabilities and high learning agility
Ability to manage complex operations and deliver results in a dynamic environment.
Understanding transactional process improvements
Understand how to develop and implement operating mechanism and meeting structure to manage operations at the site, including the definition and implementation of KPIs and tier meetings.
Salary Range : $200,000 - $300,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development : Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you do not meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
#LI-Onsite
Auto-ApplyEVP & General Manager - Philadelphia
Operations director job in Philadelphia, PA
Why We Need Your Talents: This role is responsible for the overall leadership and management of Live Casino & Hotel as the premier gaming and entertainment property in the Mid-Atlantic Region. Critical to this position is the ability to embody, communicate and drive the culture of the Live! brand in a style most effective for the Philadelphia market. The leader of Live! Casino and Hotel, Philadelphia, will be responsible to deliver the Live! core values of providing:
* Best-in-class facilities
* Unrivaled guest experience
* A culture of opportunity, empowerment, recognition, inclusion, and fun for the team members
* A driving force focused on the growth and vibrancy of the community.
This position will successfully lead, develop and manage profit and loss of the business with strong revenues, margins and EBTIDA. Ensures the success of targeted return on investment for Live! Casino. Manages over 1,300 team members, 1900+ slot machines, 130+ table games, 200+ hotel rooms, 20,000+ sq ft of meeting and event space, and 10+ restaurants/bars.
Responsibilities
Where You'll Make an Impact:
* Create the strategic vision and develop and implement the operational strategies and tactics the leads Live Casino & Hotel to become the premier gaming and entertainment option in the Petersburg market.
* Leads and directs the executive management team in the opening plan, development, production, promotion of Live Casino & Hotel products and services.
* Responsible for planning, controlling, communicating, and implementing procedures and processes for the overall efficient operations of the business.
* Directs and leads staff in developing strategies to accomplish objectives approved by the Board of Directors and oversees the implementation of the strategies.
* Directs and leads the preparation of short-term and long-term business plans and budgets based on broad corporate goals and growth objectives, with Operational assistance from all functional areas.
* Maintains a sound plan of the Live Casino & Hotel organization by establishing policies to ensure adequate management training and development and to provide for management succession.
* Plans will include the successful development of a broad-based culture with values being clean, safe, fast, friendly and fun, that minimizes turnover of staff.
* Evaluates the results of overall operations regularly and systematically and reports these results to the Ownership.
* Ensures that the responsibilities, authorities, and accountability of all direct reports are clearly defined and understood.
* Is the focal point for leadership and ensures that Live Casino & Hotel becomes an integral part of the Petersburg region.
* Demonstrates the Live! principles as a impactful community leader.
Skills to Help You Succeed:
* Ability to perform assigned duties in an interruptive office.
* Ability to maintain visual attention and sustained mental concentration for significant periods of time.
* High ability to create innovative strategic plans that are guest service oriented.
* High ability to analyze and interpret marketing research and financial data.
* Broad variety of tasks and deadlines requires an irregular work schedule.
* Ability to perform assigned duties under constant time pressures.
Qualifications
Must-Haves:
* Requires a four (4)-year degree in Business, Marketing or Management or equivalent experience.
* MBA or graduate level degree is preferred.
* Requires a minimum of fifteen (15) years of Senior Management experience, preferably in the gaming or hospitality industry.
* A minimum of five (5) years' experience as General Manager or divisional Sr. Vice President with P & L responsibilities is desired.
* You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
* Must have the ability to secure and maintain licensure as required by any applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
Physical Requirements:
* The ability to work irregular hours and extended shifts, including late nights, early mornings, weekends and holidays.
* Ability to work extended hours across all shifts in a 24/7 work environment.
Auto-ApplyBusiness Unit Director
Operations director job in Philadelphia, PA
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Summary of Objective:
Develop the customer relationship through Customer Focused teams of dedicated employees to provide an 'industry leading customer experience'. Develop specific customer strategies with the Account Executive and monitor attainment of projects and goals. Provide leadership and direction to the teams to ensure the groups are performing within prescribed timelines and budget. Collaborate with other BUD's and internal departments to ensure the use of best practices within appropriate guidelines.
Essential Duties & Responsibilities:
Interact with other business units and functional departments to define production plans, yearly goals and budgets.
Establish business unit and individual goals and objectives in alignment with site goals and customer requirements.
Primary customer contact for business and relationship issues.
Manage short-term and long-term customer forecasts.
Quarterly customer meetings/business reviews: accountable for meeting, success, develop agenda, coordinate meeting details with customer and PCI internal staff, lead the organization in detail preparation, lead meetings, insure professional follow-up on all open items
Oversee business and quality issues.
Manage customer visits to PCI.
Adherence to PCI and cGMP policies, procedures, rules and regulations.
Attendance to work is an essential function of this job.
Other duties as assigned by Supervisor/Manager.
Core Attributes:
Act as a positive role model that accomplishes and supports management objectives and diversity.
Assists in diffusing conflicting situations. Communicates clear directions and holds employees accountable.
Celebrates and rewards significant achievements of others.
Builds trusting coaching relationships.
Helps people assess their skills and identify development objectives.
Ensure annual performance reviews are written for each employee within reporting structure. Complete and submit documentation, as necessary, for any required human resource actions.
Supervisory Responsibilities:
Supervise approximately two or more associates within the Project Management function.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; staffing, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
This position requires a history of project accomplishments and demonstrated leadership excellence preferably as a project manager at PCI. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Minimum four years' experience in the pharmaceutical and/or packaging industry or a related field, with a history of project accomplishment and leadership excellence in the project management arena. Preferred packaging and/or pharmaceutical experience.
Bachelor's or Master's degree from four-year college or university; Packaging Science degree preferred.
Must have excellent computer skills including Microsoft Word, Excel, PowerPoint, Outlook, and Project, and a working knowledge of GMPs.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
#LI-JM1
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Auto-ApplySales Director - Logistics
Operations director job in King of Prussia, PA
A rapidly expanding logistics and transportation provider delivering end-to-end solutions for clients who need reliability, creativity, and operational excellence. The operation handles a wide spectrum of work - local and multi-state freight, time-sensitive and scheduled delivery, project moves, specialized installations, waste and debris removal, warehousing support, and more. What sets this team apart is their willingness to take on the work others can't or won't, coupled with a culture built on problem-solving, accountability, and smart execution. As demand grows, they are looking for a strategic sales leader who can match that ambition and help shape what comes next.
The Sales Director will own business development in a role designed for someone who truly understands logistics as a product and can articulate value in environments where complexity is the norm. This is not brokerage. This is not a 3PL “take whatever load comes” model. This is consultative, operationally grounded, opportunity-driven selling built on insight and creativity. You will be expected to think bigger than “selling a truck,” to see entire project opportunities, and to build relationships that turn into recurring work and new verticals. The right person becomes both rainmaker and strategist - generating business today while shaping growth tomorrow.
Responsibilities
Develop and execute the business development strategy to accelerate revenue and expand services
Identify, pursue, and close new project-based and recurring business (installations, construction logistics, specialty moves, debris/waste removal, large multi-stop campaigns, etc.)
Become fluent in operational capabilities and turn them into compelling offerings
Build long-term relationships with commercial clients, site managers, project coordinators, and procurement teams
Design solutions with operations to differentiate the service in a crowded logistics market
Own pricing strategy, profitability targets, and client communication
Expand existing accounts by spotting additional needs and packaging solutions
Represent the company at trade events, industry groups, and client meetings as needed
Serve as the “big mind” behind growth: spotting trends, anticipating demand, and building new lines of work
Collaborate daily with dispatch and operations to ensure promises made in sales are delivered in execution
Qualifications
Demonstrated success selling logistics, freight, trucking, moving, project logistics, or adjacent operational services
Experience selling beyond basic freight is strongly preferred (project work, installations, specialized moves, waste removal, etc.)
Deep understanding of how logistics actually functions on the ground - not just how to “get loads”
Ability to communicate clearly with both operational teams and executive buyers
Self-motivated, strategic, and comfortable building opportunity where none is obvious
Solution-driven mindset with a willingness to get creative
Strong negotiation and relationship skills
Must be able to work full time on-site
Compensation
Base salary: $120,000 - $145,000
Commission: 5% of profit on all business generated
This structure allows top performers to materially influence their earnings while building sustainable long-term growth
Associate Director, Manufacturing Operations
Operations director job in Horsham, PA
Job Title
Associate Director, Manufacturing Operations
Requisition
JR000015470 Associate Director, Manufacturing Operations (Open)
Additional Locations
Job Description
The Associate Director, Manufacturing Operations will provide leadership and management of operations at the Horsham, PA site, including but not limited to the following functional areas: Bulk drug substance manufacturing including Upstream Processing, Downstream Processing, and Manufacturing Support. The Associate Director is a member of the site leadership team and works collaboratively with senior site and company leadership to ensure production, cost, and compliance objectives are achieved.
Responsibilities
Manufacturing and Supply
Responsible for all cGMP manufacturing at a site.
Responsible for operational activities including packaging, buffer and media preparation, fermentation & purification operations, and oversight of warehouse management.
Supports execution of the site production plan - accessible and ready to engage directly when critical issues arise or when leadership presence is needed to support the team. Routinely oversees production activities inside the manufacturing facility.
Leads the development and execution of the site production plan in support of commercial and clinical manufacturing commitments provided via the master production plan; achieves a high degree of schedule adherence and proactively communicates schedule changes to site leadership team and key stakeholders.
Organizational Performance & Development
Provides clear direction and motivation to direct reports and other staff to achieve short- and long-term objectives.
Develops and maintains strong working relationships within the site and external to the site; leads efforts to work collaboratively across the entire corporation to meet objectives.
Develops and coaches direct reports and other staff to maximize personal growth opportunities; develops programs for employee engagement, development and training.
Promotes and drives a right first time culture focused on mistake proofing and continuous improvement; leads organizational change initiatives focused on continuous improvement.
Qualifications
Education & Experience
Minimum BS in Chemical Engineering, Biology or life science, advanced degree (MS) preferred, or equivalent relevant experience.
10-12+ years' relevant experience in the pharmaceutical industry, with at least 5 years' experience in a leadership role; commercial biologics manufacturing experience preferred.
Proven ability to lead teams, drive change, and lead strategic initiatives. Demonstrated ability to successfully interact with regulatory agencies and direct experience with site regulatory inspections.
Knowledge
Strong knowledge of biologics manufacturing technologies & processes including upstream and downstream operations, technology transfer, scale-up, testing, and validation requirements.
Knowledge of cGMP, FDA, DEA and related international regulations.
Quality systems, batch documentation, and inspection readiness
Technology transfer, including CMC documentation and scale-up procedures
Supply chain operations, vendor qualification, and logistics coordination
Industry trends in automation, digital manufacturing, and predictive analytics
Employee engagement strategies and training program development
ERP and manufacturing systems such as SAP or Oracle is plus
Financial/cost accounting experience managing multiple cost centers and budgets.
Skills & Abilities
Ability to align operational activities with strategic goals
Proficient in planning and managing production schedules
Strong troubleshooting technical issues and optimizing manufacturing processes
Experienced in leading cross-functional initiatives and technology transfers
Capable of developing budgets and implementing cost control strategies
Adept at coaching and developing staff to enhance performance and engagement
Drives change initiatives and fosters a culture of continuous improvement
Collaborates effectively across departments and teams
Team player with a strong customer orientation and ability to manage complex operations in a dynamic, team based environment.
Analytical, data-driven decision maker with the ability to quickly get to the fundamental root cause of problems and issues in order to implement solutions and/or facilitate rapid resolution.
Strong negotiation, written communication, and public presentation skills.
Physical Requirements
Primarily operates in a professional office setting with regular visits to manufacturing areas, which include cleanrooms and controlled environments. Ability to wear a sterile gown and don shoe covers as needed
Technical Support
Provides technical expertise and manufacturing support for trouble shooting of manufacturing processes, investigations, process improvements, and supplier and material qualification.
May partner with R&D to support clinical supply requirements and to develop and implement new manufacturing processes to support pipeline products.
Identifies and implements continuous improvement projects to improve cost and compliance within manufacturing operations.
Quality & Compliance
Provides leadership and supports the organization's quality and compliance objectives, ensuring the facilities are in a constant state of inspection readiness and compliant with regulatory agency requirements.
Ensures staff initiates and maintains appropriate training required to perform required job responsibilities and manufacturing activities are performed according to cGMP standards and all applicable Regulatory requirements.
Creates and maintains batch documentation, operational procedures, and records to support site operations.
Participates in Regulatory inspections/audits as the manufacturing site lead.
Conducts manufacturing operations in accordance with applicable EH&S regulations ensuring team members operate with a focus safety and compliance.
Financial
Recommends annual expense and capital budgets for approval.
Manages annual spending and production costs according to approved plans.
Identifies and implements cost improvement opportunities to drive manufacturing efficiency.
Auto-ApplyDirector Field Construction Operations
Operations director job in Conshohocken, PA
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site.
This position offers flexibility to be remote with up to 75% travel
Field Leadership Development
* Assess current superintendents' skills and capabilities through site visits and one-on-one interactions.
* Participate in interviews with potential new hires for key superintendent positions.
* Develop individualized and group development plans to strengthen leadership, technical, and operational skills.
* Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies.
Standards, Procedures & Best Practices
* Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations.
* Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements.
* Benchmark internal and external best practices to maintain industry-leading field performance.
Project Support & Execution Planning
* Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability.
* Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans.
* Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery.
Field Audits & Performance Oversight
* Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices.
* Provide clear feedback and actionable improvement recommendations to superintendents and project leadership.
* Track field performance trends and recommend strategic initiatives to address recurring challenges.
Qualifications
* 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects.
* Proven track record of improving field performance through training, process improvement, and leadership coaching.
* Strong working knowledge of construction means and methods, scheduling, safety, and quality control.
* Excellent communication and interpersonal skills, able to influence without direct authority.
* Ability to travel extensively to project sites across the continental United States
Skills & Competencies
* Influential leader able to win buy-in from experienced superintendents and project teams.
* Practical expert with hands-on knowledge and credibility earned through years of field experience.
* Change Champion that is passionate about continuous improvement and raising the bar on execution.
* Strategic thinker who understands both the big picture and the operational details.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Operations Director
Operations director job in Trenton, NJ
Job Description
REPORTS TO: Regional Vice President
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Operations Director, a senior management position, will lead staff with a results-oriented approach, leveraging USI's data tracking performance system to drive strategies and recommendations through an equity lens. This role involves overseeing multiple locations or regions within the non-profit organization, developing and directing strategies to ensure family stability and success. The Director will manage neighborhood transformation initiatives in USI communities, focusing on workforce development, housing stability, health, education, and equity. Emphasizing data analysis, the Director will collaborate with other Managers and implement effective strategies that improve resident outcomes and enhance the self-sufficiency of low-income residents through innovative human capital building programs.
JOB RESPONSIBILITES:
Develop and implement results-driven Action Plans for USI programs, based on needs assessments and evidence-based practices.
Supervise site leadership, including Project Managers and senior case managers, ensuring effective program execution.
Monitor and report program outcomes, ensuring compliance with grant guidelines and meeting objectives.
Build and maintain relationships with key partners, agencies, funders, and service providers to support human capital outcomes.
Collaborate with businesses, educational institutions, and philanthropies to strengthen community support.
Lead capacity-building efforts to enhance local partners' abilities in Missouri, Illinois, Louisiana , New Jersey, Ohio, and Pennsylvania housing communities.
Identify funding opportunities, support resource development, and assist with grant writing.
Manage project contracts and budgets, reporting expenditures to the Finance Manager.
Provide leadership and mentorship to regional managers and staff, including hiring, training, and performance management.
Develop and execute regional strategies aligned with the organization's mission, including goal setting, action plans, and budget management.
Oversee regional program delivery, ensuring desired outcomes are achieved.
Track and report on regional performance, using data for improvements and impact.
Conduct performance reviews of site Project Managers, providing counseling and ensuring timely program development and reporting.
Collaborate on annual budget development, identifying costs and providing budgetary guidance.
Support the Executive Team with additional projects as needed.
Promote and support the growth of the USI CDFI client base.
QUALIFICATIONS:
Master's degree in Social Work, Urban Affairs, Urban Planning, Public Administration, or related field.
At least five years of progressive experience in the nonprofit or human services sector, managing projects, partnerships, contracts, and supervising teams.
Excellent oral and written communication skills; effective with diverse stakeholders, from residents to executives. Must provide a persuasive writing sample.
Ability to set vision, lead, and empower teams, and facilitate group processes.
Skilled in analyzing and interpreting socioeconomic data for resident-driven, data-driven program design.
Strong adaptive skills; excels in fast-paced, diverse environments.
Passion for community building and ability to inspire others.
Experience in community organizing and board development.
Ability to maintain confidentiality.
Flexibility to attend evening and weekend events; occasional travel required.
Proficient in Microsoft Office (Word, Excel, PowerPoint, desktop publishing) and real-time client tracking databases.
Urban Strategies, Inc. is an Equal Employment Opportunity Employer
Director, Business Operations - Transactional
Operations director job in Philadelphia, PA
The Director of Business Operations - Transactional, is responsible for leading the provision of financial and operational support for our transactional legal practices, including the Business Law and Intellectual Property departments and our Ancillary Business Units. The Director will lead the Business Operations team which is the main liaison between Finance and the legal practices, and is responsible for driving profitability and providing financial oversight to their respective legal practices. This position will report to the Chief Financial Officer, and will have managerial responsibilities.
12+ years of financial experience, preferably in a law firm or professional services environment.
Bachelor's Degree is required (Finance, Accounting, or Business); MBA or related Master's degree preferred.
Ability to listen and communicate with a high level of proficiency and professionalism while interacting with firm management. Must be comfortable articulating difficult topics clearly and concisely to superiors as well as subordinates.
Strong financial planning and analysis background is required.
Previous experience in law firm business operations is highly preferred.
Lead Business Operations team in providing financial oversight for legal department and practice chairs, including planning and ongoing management against financial and non-financial goals and metrics to assist practices in meeting firm expectations.
Partner with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to provide insight and guidance into the business and ensure the operational needs of the business are being met.
Partner with Data Analysis and Financial Planning & Analysis teams on various projects and recurring processes, including but not limited to, annual budgeting, monthly P&L analysis, and management reporting.
Partner with Director of Pricing & Profitability to leverage profitability models and market intelligence for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy.
Lead integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc.
Provide oversight, leadership and mentoring to Business Operations team to develop team members' skills and abilities for furthering the team's mission.
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