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  • Enablement Manager, AWS Sales Compensation, SMGS Ops - Sales Planning & Compensation (SPC)

    Amazon Web Services, Inc. 4.7company rating

    Operations manager job in Seattle, WA

    Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the “annual plan”, and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS- Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS- Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $132.6k-219.2k yearly 3d ago
  • Operations Manager

    Carvana 4.1company rating

    Operations manager job in Bellevue, WA

    At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. Think you've got what it takes to join our team? Keep reading below to see what we're looking for! Salary for the position is $75k to $90k. Position Overview: This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. This position is not eligible for visa sponsorship. What you'll be doing: Oversee day-to-day operations within the Inspection Center. Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management. Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company. Ensure adherence to operating standards, systems, policies, procedures, and performance standards. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Maintain supervisory staff by recruiting, selecting, orienting, and training employees. Ensure progression path training and certification processes are consistently executed. Train and mentor leads and associates by providing competency-based feedback. Ensure adequate production capacity levels for each line and assist with production planning. Ensure compliance with all health and safety and loss prevention guidelines. Provide vision and guidance to the reconditioning team in meeting performance metrics. Positively reinforce and engage the team regarding quality, production and cost objectives. Participate in and lead problem solving and continuous improvement efforts. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. 5 years of management experience either in automotive or a lean manufacturing environment. Knowledge of lean manufacturing principles. Experience leading and developing associates. Proven ability to obtain project deliverables and company metrics. Ability to read, write, speak and understand English. Must be at least 18 years of age. Valid unrestricted driver's license with a clean driving record in the last 3 years. Ability to maintain high volume and high-quality content in a fast-paced environment. Excellent written, verbal and interpersonal communication skills. Ability to work with and through teams to achieve results Strong analysis and decision making ability. Proficient computer skills. Ability to work overtime and on weekends. Ability to walk up to three miles each day. Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
    $75k-90k yearly 2d ago
  • B2B Marketing Webinar Operations Manager

    Us Tech Solutions 4.4company rating

    Operations manager job in Seattle, WA

    A leading technology organization is seeking a B2B Marketing Webinar Operations Manager to support key go-to-market and field marketing initiatives across the education sector. This temporary role focuses on driving awareness, preference, and product adoption among K-12 and higher education institutions through webinar programs, events, and content amplification. The ideal candidate is also a strong Marketing project manager with hands-on experience executing webinars, virtual events, and B2B marketing programs. Responsibilities: Webinar Program Management Own end-to-end operations for a recurring education-focused webinar series (2-3 sessions per month). Partner with cross-functional stakeholders to identify content themes, confirm speakers, and prepare presentations. Manage scheduling, speaker prep sessions, technical setup, rehearsal processes, live execution, and follow-up activities. Track performance metrics, audience engagement, and post-event conversion indicators. Quarterly Roadmap Webinar Execution Lead planning and delivery of quarterly roadmap-style webinars for institutional customers. Collaborate with product and marketing teams to develop content and ensure seamless execution. Conference & Event Operations Support coordination of presence at education industry conferences and trade shows across the U.S. and Canada. Work with internal teams on booth planning, speaking sessions, demos, staffing, and general event logistics. Assist with on-site, organization-hosted events including keynotes, breakout sessions, and product showcases. Content Amplification & Marketing Support Support creation and distribution of customer stories, case studies, and thought leadership content. Amplify content across owned digital channels such as newsletters, social media, and webinar platforms. Coordinate with third-party media outlets to extend reach and visibility of marketing narratives.. Experience (Required): 4-7 years of webinar/event operations experience in B2B marketing, field marketing, etc. Strong marketing project management skills with the ability to manage multiple workstreams and stakeholders. Demonstrated experience running webinars or virtual events end-to-end. Familiarity with B2B growth and field marketing tactics across digital channels. Excellent communication, coordination, and stakeholder management abilities. Experience (Desired): Experience in the education sector (K-12 or higher education). Understanding of institutional decision-makers and enterprise-style marketing motions. Experience with virtual event platforms, marketing automation tools, and basic reporting dashboards. Education: Bachelor's or degree in or a related field or equivalent work experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter's email id: ***************************** JobDiva ID: 25-53944
    $91k-117k yearly est. 2d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Operations manager job in Seattle, WA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $42k-51k yearly est. 2d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations manager job in Seattle, WA

    Seattle, Washington | Full-Time | Leadership Role | $60,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $55,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Seattle, WA 98101 (Preferred) Work Location: In person
    $55k-60k yearly 1d ago
  • General Manager

    Crash Champions 4.3company rating

    Operations manager job in Renton, WA

    Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities Qualifications Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers Aptitude in decision-making and problem solving Ability to lead and work collaboratively with others to meet shared objectives Demonstrated ability to meet deadlines and achieve successful results Proficient knowledge and use of estimating software, CCC ONE Total Repair Software Proficient with Computers and other technology Valid driver's license required Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Crash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Posted Min Pay Rate USD $80,250.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr.
    $80.3k-150k yearly 3d ago
  • General Manager, University Village

    Veronica Beard 3.9company rating

    Operations manager job in Seattle, WA

    The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $90k-100k yearly 2d ago
  • Assistant Store Manager

    Sephora 4.5company rating

    Operations manager job in Seattle, WA

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $73,700.00 - $86,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $73.7k-86k yearly 1d ago
  • Assistant Store Manager

    Pop Mart

    Operations manager job in Bellevue, WA

    POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $36k-43k yearly est. 3d ago
  • Customer HQ Selling Director

    Procter & Gamble 4.8company rating

    Operations manager job in Issaquah, WA

    We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development. Key Responsibilities: + Define and execute eComm strategies to drive total Sales of the Amazon business. + Identify and lead developments of new ideas, techniques, procedures, services, or products. + Analyze sales data to identify opportunities for growth and improvement. + Collaborate with cross-functional teams to improve online customer experience. + Stay updated on latest e-commerce trends and apply relevant insights to our strategy. + Develop internal and external customer strategic relationships. + Work with minimal supervision while determining work priorities and defining how work should be accomplished. + Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations. + Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements. Job Qualifications + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon. + Knowledge of SEO best practices. + Strong analytical skills with the ability to interpret data and make data-driven decisions. + Demonstrated ability to drive sales strategies and achieve growth objectives. + Demonstrated leadership skills with experience in managing customer-oriented teams. + Strong communication skills with the ability to influence both internally and externally. + Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products. + Experience in developing strategic relationships within an organization. + Able to work independently and make decisions within the scope of the role. + Prior experience in managing & leading a team is preferred. Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* . Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000142345 Job Segmentation Experienced Professionals Starting Pay / Salary Range $164,000.00 - $210,000.00 / year
    $164k-210k yearly 3d ago
  • Talent Operations Program Manager

    Helion 3.7company rating

    Operations manager job in Everett, WA

    We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing As Talent Operations Program Manager, you'll own the infrastructure that drives Helion hiring. Scaling with urgency, you'll architect the systems, processes, and programs that raise our talent density. From optimizing the ATS and recruiting workflows to leading programs like interview training and assessments, you'll balance strategic program leadership with hands-on execution. Your work will directly shape how we attract, assess, and hire the people who will build the future of clean energy. This role reports to the Talent Operations Manager and is onsite at our Everett, WA office. You Will: * Architect and optimize Helion's recruiting systems and workflows, owning ATS configuration, integrations, and scalability * Pilot and experiment with new tools, workflows, and AI-enabled recruiting solutions, benchmarking impact and scaling what works * Develop dashboards and performance reporting that surface hard truths, inform executive decisions, and drive continuous improvement * Design and elevate talent programs - including interviewer training, assessments, internships, talent brand, referrals and events - that build a stronger, more scalable hiring pipeline * Lead cross-functional change management, ensuring new tools and programs are adopted, measured, and sustained across the business Required Skills: * Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field * 7+ years of experience in recruiting operations, HR operations, or talent program management * Proven success scaling recruiting operations in a high-growth start-up, balancing urgency with rigor in a fast-paced environment * Expertise with ATS platforms (Greenhouse, Ashby) and recruiting systems, with ability to design, configure, and optimize integrations across the toolchain * Hands-on experience piloting and evaluating AI recruiting tools, defining success metrics, and making informed recommendations based on outcomes * Strong capability to maintain dashboards that track SLAs and key metrics, enforce accountability, and guide executive-level decisions * Track record of leading cross-functional talent programs, applying change management principles, and delivering measurable improvements across the hiring lifecycle #LI-Onsite Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is an exempt salaried role. Annual Base Pay $105,000-$120,000 USD Benefits Our total compensation package includes benefits, including but not limited to: * Medical, Dental, and Vision plans for employees and their families * 31 Days of PTO (21 vacation days and 10 sick days) * 10 Paid holidays, plus company-wide winter break * Up to 5% employer 401(k) match * Short term disability, long term disability, and life insurance * Paid parental leave and support (up to 16 weeks) * Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.
    $105k-120k yearly 60d+ ago
  • Retail Store Manager

    Music & Arts 3.8company rating

    Operations manager job in Seattle, WA

    The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives Stay current on financial data, inventory, and other statistics Be sure that all products in the store are available for purchase and displayed appropriately Oversee and manage payroll, recruiting, hiring and training of store employees Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned. Promote the Music & Arts lesson program and assist teachers Demonstrate outstanding customer service to each and every customer Additional duties as assigned Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $21.00 - $23.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: High School Diploma or Equivalent 2 years of relevant work experience Preferred Requirements: 3-5 years retail experience Musical experience and interest Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ...@guitarcenter.com.
    $21-23 hourly 9d ago
  • Director of Customer Success & Growth

    Mongoose

    Operations manager job in Seattle, WA

    At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.
    $137k-201k yearly est. Auto-Apply 17d ago
  • Operations Support Supervisor

    AA Asphalting, LLC

    Operations manager job in Sumner, WA

    With over 45 years of experience, AA Asphalting has become the Pacific Northwest's leading asphalt and concrete restoration provider with several operating locations serving our local communities in Washington and Oregon. Our team provides quality workmanship and outstanding service to our customers who are represented by public utilities, government agencies, general contractors, and businesses. We are looking for a motivated, organized, team-oriented individual to join our team as a Field Support Supervisor. The Field Support Supervisor will provide leadership and oversight to field support and operations teams to ensure subcontractor performance, timely pre-inspections, and efficient scheduling of asphalt and concrete restoration. Our Field Support Supervisor will be expected to: * Provide direction and oversight to the Field Support Supervisor, Field Support Foreman, pre-inspection and operations teams, to ensure subcontractor performance and accountability, timely completion and site readiness of pre-inspections, and compliance with internal processes. * Assist in coordinating detailed daily schedules for service and commercial divisions ensuring optimal assignment of crews based on skills, job scope, and availability. * Understand project scopes and strategically allocates crews to balance workload accounting for project complexity, location, duration, and work type. * Adjust schedule as needed to meet changing priorities, weather, delays, or customer needs. * Foster customer relationships through proactive communication, issue resolution, and timely project updates. * Communicates with customers to confirm schedules, answer project questions, and ensure a positive customer experience by anticipating needs and minimizing disruptions. * Collaborate with internal teams to ensure customer satisfaction and continuity of service. * Work closely with leadership, Superintendents, Project Managers, and Foremen to relay project requirements within and outside the normal scope of work to ensure smooth daily operations. * Use internal software platforms to maintain real-time schedules, crew assignment, job status, and project documentation. * Lead efforts to optimize existing processes and creates new processes to support field crew operations. * Uphold and support Company's core values of Respect, Trust, and Create. The ideal experienced Field Support Supervisor will have the following: * Associate or Bachelor's degree in Business, Operations Management, Construction Management or related degree; or 3+ year's related experience in operations or field management; or equivalent combination of education and experience. * Strong leadership, decision-making, and interpersonal skills. * Excellent verbal and written communication skills. Ability to handle sensitive situations with confidential information. * Working knowledge of construction processes, job scopes, and material requirements. * Solid understanding of safety regulations, quality standards, and operational best practices. * Excellent organizational skills and attention to detail. Able to identify and resolve issues in an effective and timely matter. * Ability to consistently perform required tasks within designated time frames. * Comfortable working in a fast-paced, changing environment with shifting priorities. * Desire and ability to work effectively in a team. * Excellent computer skills, including Microsoft Office and Excel. Why Choose AA Asphalting! * Full Benefit Package: Medical, Dental, Vision * 401K Profit Sharing option * Paid Time Off (PTO) + Holiday pay * Discounted YMCA membership * Ongoing training opportunities * Career growth opportunities If this sounds like the position you are looking for, contact us today with your online application. We look forward to meeting you! Pre-employment drug screen and criminal background check required. AA Asphalting is an Equal Opportunity Employer
    $107k-173k yearly est. 10d ago
  • Medical Services Operations Manager

    Neighborcare Health 4.3company rating

    Operations manager job in Seattle, WA

    Purpose The Medical Operations Manager provides strategic and operational leadership for Medical Assistants (MAs) across multiple clinical sites. This role oversees all medical back-office operations, including staff supervision, daily clinic scheduling, workflow standardization, and medical supply management. The Manager is responsible for optimizing patient care delivery and supporting positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement. Health, Wellness & Retirement Benefits: * Medical, Dental & Vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for this position is $83,699.20 to $102,232.00 annually. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Primary Responsibilities: * Provide direct supervision, coaching, and professional development for a regional team of 10-25 MAs (including Float MAs) * Lead recruitment, onboarding, orientation, annual evaluations, and corrective actions in partnership with HR and site leadership. * Conduct regular 1:1s and learning conversations to support staff growth, retention, and performance. * Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation. * Establish, implement, and monitor standardized workflows for all back-office clinical operations, ensuring alignment with organizational standards and regulatory requirements. * Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning. * Oversee site-level medical supply ordering, inventory control, and clinical equipment maintenance in partnership with facilities and site leadership. * Support clinic sites as points of contact for lab-related operations, including relationships with LabCorp and internal stakeholders. * Ensure all MAs are current in required skills training, competencies, and documentation, in alignment with patient safety and care standards. * Review, maintain and coordinate the MA Float pool calendar to account for vacations, illness, long and short-term absences, and meetings while maintaining adequate clinic coverage * Coordinate and support onboarding, training, and evaluation of float pool staff, students, and volunteers placed at clinics within the region. * Monitor changes in MA Scope of Practice in state or federal law and implement practice changes in accordance with laws. * Act as a resource for MA staff and leaders regarding clinical practice, policies and procedures; develop and implement new policies and procedures in collaboration with clinical and operations leadership. * Ensure timely completion of credentialing and recredentialing by tracking deadlines, resolving barriers, and coordinating with credentialing, HR, and site leadership to maintain compliance and prevent care disruptions. * Facilitate training and support staff in pursuing advanced skills and leadership pathways. * Develop and implement comprehensive training plans and curricula tailored to the needs of MA apprentices, ensuring alignment with industry standards and regulatory requirements. * Coordinate and oversee the recruitment, selection, and onboarding processes for new apprentices, fostering a supportive and inclusive learning environment. Required Knowledge: * Knowledge of HIPAA and privacy regulations related to handling confidential staff and patient information. * Understanding of team supervision, performance management, and staff development best practices. * In-depth knowledge of medical back-office workflows and procedures, including patient rooming, vital signs, point-of-care testing, immunizations, infection control standards, and documentation requirements. * Understanding of medical terminology, clinical instruments, common ambulatory procedures, and patient care needs in a primary care setting. * Familiarity with Medical Assistant scope of practice, certification standards, and regulatory requirements in Washington State, including DOH and WAC guidelines. * Knowledge of electronic medical records systems (Epic preferred), including charting workflows, encounter documentation, care team tasking, and basic reporting capabilities. * Understanding of team-based care models in outpatient clinics and the supervisory needs of Medical Assistants and support staff. * Knowledge of principles of staff development, performance evaluation, and change leadership in clinical settings. * Awareness of cultural humility, equity, and inclusion practices when working with diverse staff and patient populations. * Knowledge of effective communication techniques for team facilitation, coaching, and performance-related documentation. * Understanding clinic inventory and supply chain processes, including ordering cycles, usage monitoring, and cost control strategies. Required Skills: * Demonstrated ability to supervise, coach, and support large or dispersed teams (10-25 staff), including performance management and engagement. * Strong leadership and interpersonal skills to guide, motivate, and develop effective teams across multiple clinical locations. * Proven ability to lead operational changes, standardize workflows, and implement clinical process improvements. * Effective verbal and written communication skills, including the ability to lead meetings, conduct trainings, and convey information clearly. * Proficient with Microsoft Office Suite and other business applications (e.g., Word, Excel, Outlook, Teams, PowerPoint) as well as scheduling tools. * Strong organizational and time management skills, including the ability to balance long-term planning with urgent operational needs. * Sound judgment and prioritization skills in high-pressure, fast-paced environments. Preferred Skills: * Proficiency using scheduling software or comparable operational tools. * Experience using electronic medical records (Epic preferred), including navigation and reporting functions. Required Abilities: * Ability to build collaborative relationships across teams and matrix departments while maintaining appropriate professional boundaries. * Ability to handle sensitive conversations with empathy and discretion from a trauma informed lense (TIC), including those involving staff performance or interpersonal concerns. * Ability to work with individuals of diverse racial, ethnic, cultural, gender, and socioeconomic backgrounds, with demonstrated cultural humility. * Ability to navigate change, demonstrate resilience, and adapt to evolving priorities, staffing needs, and clinic operations. * Ability to identify issues, develop solutions, and lead others through problem-solving processes. Preferred Abilities: * Ability to supervise across multiple sites or service lines and coordinate among geographically dispersed teams. Education/Experience Requirements: * High School diploma or equivalent experience * Completed an accredited Medical Assistant program * Active WA state Medical Assistance licensure * 2 years of clinical experience with required licensure * 2 years of leadership of Medical Assistants * Active CPR/BLS Preferred Requirements: * Bachelor's degree in healthcare administration, health care, or health sciences * Relevant health care/leading certifications * 3 years of clinical experience with required licensure, and 3 years or more of leadership of Medical Assistants. About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request
    $83.7k-102.2k yearly 3d ago
  • Director of Benefits Operations

    SEIU 775 Benefits Group Career 3.9company rating

    Operations manager job in Seattle, WA

    Who We Are SEIU 775 Benefits Group's mission is to improve the skills, health, and stability of the caregiver workforce. We partner with workers, employers, and industry stakeholders to collectively solve workforce problems through innovation, creativity, and an evidence-based approach. Together, we deliver high-quality benefits that support a growing caregiver workforce. Our Model is Unique: We operate as a high-volume benefits administrator that "owns" the product, providing direct health and retirement benefits to more than 60,000 home caregivers in Washington and Montana. We function similarly to a third-party administrator with a mission-driven focus on building and delivering benefits that improve the health, safety, and financial stability of the workforce. About the Position We are seeking a Director of Benefits Operations to lead the administration of our Health and Retirement plans. Reporting to the Managing Director of Benefit Operations, this role is accountable for developing a comprehensive operational strategy that will improve the quality and value of plan services. The Director oversees benefits administration, the primary focus is on people leadership, Third-party administrator management, and strategic operations. The ideal candidate may not fit the standard corporate benefits mold. We value leaders from Public Sector facilities, State Government, or Community Health backgrounds who understand complex service delivery, and are eager to learn our specific benefits model. Key Responsibilities Strategic Leadership & Resource Allocation Design and execute an operations strategy that pushes the status quo and improves benefit delivery. Ensure department strategy aligns with and supports broader organizational priorities. Develop, execute, and manage comprehensive department budgets, focusing on operational efficiency and long-term sustainability. Utilize plan metrics to identify trends and opportunities to improve operational efficiency. People Leadership & Team Development Serve as a dedicated People Leader, fostering a culture of growth, collaboration, and adaptability. Develop and supervise a team that manages outsourced vendor relationships. Connect the team's daily work to the organization's Mission, Vision, and Values, managing with vision and purpose. Vendor & Program Operations Ensure smooth operations of third-party benefit administrators, including oversight of eligibility, enrollment, revenue collection, and plan administration. Oversee and report transparently to the Benefits Group's boards regarding operations, income, expenses, and product strategies. Negotiate effectively with stakeholders and vendors to ensure the organization maintains a strong position in the market. Qualifications Required Experience & Competencies Operations Experience: 5-8+ years of experience leading healthcare initiatives or benefits administration, with at least 5 years in operations and/or project management. People Management: A demonstrated track record of managing and developing teams equitably. You must be a strong "People Leader" first. Strategic Aptitude: Proven ability to move projects from concept to evaluation, using strategic agility to solve problems. Background: Experience leading benefit delivery or customer service teams in Public Facilities, State Government, Community Health, or similar complex service environments is highly valued. Teachable & Agile: The ability to navigate an autonomous, ambiguous environment, and the willingness to learn the specifics of our unique benefits model. Education: Bachelor's Degree or equivalent experience in healthcare or retirement plan administration. Preferred (But Teachable) Knowledge Note: We are willing to train the right operational leader on the specific technical regulations of our plans. Familiarity with Retirement plan or Self-funded insurance plan administration. Experience working with a Board of Trustees or Taft-Hartley trusts. Familiarity with ERISA rules and regulations. Salary Range: $117,172.77 to $159,694.46 Benefits: Fully Paid Medical, Dental and Vision; 18 days PTO, 15 Sick days, 9 holidays, 1 floating holiday, 2 personal days End of the year winter break; mid-year summer break and earned paid longevity sabbatical Defined Benefit Pension Plan and 401(k) options; Fitness, cell phone, internet and furniture stipends. Statement of Affirmative Action SEIU 775 Benefits Group is proud to be an equal opportunity workplace and is an Affirmative Action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
    $117.2k-159.7k yearly 22d ago
  • Field Staff Operations Manager

    Lindblad Expeditions Holdings Inc. 4.6company rating

    Operations manager job in Seattle, WA

    WHO WE ARE Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the "Exhilaration of Discovery". ROLE OVERVIEW The Field Staff Operations Manager oversees the operational needs and tools for the Field Staff and works to create systems and protocols for managing our expedition operations. This position directly manages the Expedition Equipment Specialist and works in conjunction with this person and the Expedition Development (Product) team to innovate and constantly improve our operations. The Field Staff Operations Manager will spend 70 - 100 days per year traveling to ships, training staff, and mentoring Expedition Leaders, while occasionally filling in as Expedition Leader. This position reports to the Director of Field Staff. EXPEDITION OPERATIONS * Oversee need for and use of new equipment (i.e. cross-country skis, stand-up paddleboards, kayaks) * Develop and refine protocols as needed for activities like cross-country skiing, bear safety, stand-up paddleboarding (SUP), zodiac driving, and rifle training (Arctic only). * Develop and implement operations-based training for Field Staff. * Work with Marine Operations and Compliance to disseminate guidelines and protocols to the fleet. * Help create safety videos for ship operations. * Assist Field Staff Coordinators to understand and disseminate information about destination requirements and training. * Act as Field Staff Department liaison for all vessels for shipyard. * Manage Expedition Equipment Specialist to ensure that all shipboard equipment is properly maintained and inventoried, and equipment is ordered efficiently. * Work with Expedition Development to identify innovative tools for exploration. * Work with IT to ensure all staff computers and cell phones are updated, functioning, and stored properly onboard. ADMINISTRATIVE * Work with Field Staff Logistics Manager and Field Staff Manager on all Field Staff Handbook updates and changes. * Communicate with shoreside teams on staff-related concerns (voyage documentation expectations to staff, marketing questions, information boards etc.). * Review weekly digital comment cards, and adjusts expedition operations appropriately. * Regularly hosts debriefs with expedition leaders and provides feedback to field staff. * Act as liaison and a Lindblad staff representative for IAATO and AECO; communicate all IAATO and AECO updates to the department, including Expedition Leaders and staff. * Frequently visit the ships to provide mentorship and/or training for Expedition Leaders and other Field Staff and build report with Ship's officers and crew. * May fill in as Expedition Leader on 1 - 2 trips per year. MINIMUM QUALIFICATIONS * BA/BS degree or equivalent industry experience * Extensive experience in field operations within an expedition travel environment, including polar regions specifically Antarctica and polar bear habitat * Must have extensive experience driving zodiac * Must have comfort in the water and snorkeling * General knowledge of natural and human history of the places to which National Geographic - Lindblad Expeditions travels * Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines * The ability to work independently, as well as with others, in a team environment. * Proficient working in the Windows operating system * Using the English language, this person must have an ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor, while building relationships over long distances. PREFERRED QUALIFICATIONS * Experience in a leadership position in polar regions strongly preferred, and experience working aboard LEX expedition vessels preferred. * In-depth knowledge of--and acquaintance with--Lindblad Expeditions field staff preferred. * Certified and experienced in rifle operations * Familiarity with AECO/IAATO * Professional experience operating in brown and black bear habitat * Inventory and gear management experience * Experience working within Outlook, SharePoint and OneDrive $78,000 - $83,000 a year Annual bonus eligibility: 7.5% PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. In the field, the employee will participate in field excursions, including driving zodiacs for several hours per day, hikes over uneven terrain for up to 7 miles, and kayaking up to 3 miles. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.
    $78k-83k yearly 45d ago
  • Regional Operations Manager (Pacific Northwest)

    Oppenheimer & Co 4.7company rating

    Operations manager job in Seattle, WA

    Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: The firm is seeking a Registered Regional Operations Manager to join Private Client Division in our Pacific Northwest Region. This position will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Managers in their region. The candidate will be responsible for the day-to-day supervision and workflow of all operations functions which include, but are not limited to the following: Responsibilities: * All money movement, fund disbursement and/or fund receipt activity, in accordance with FINRA rules * All order processing, including cancelations, corrections and other critical order-related workflow, including client service inquiries and resolutions * Account opening * Supervisory engagement with local resources (i.e. Branch Control Officer) to fulfill supervisory requirements * Train and lead operational support staff * Acts as liaison between the Branch and all Firm infrastructure areas * Support Financial Professional onboarding * Provides any special support as requested by Branch Manager Qualifications: * At least 5+ years of brokerage/financial services experience along with management experience * FINRA Registrations: Series 7, 63 required; in addition to 8 or 9 & 10 * Strong attention to detail and accuracy * Ability to navigate multiple computer systems, applications, and utilize search tools to find information * Excellent verbal, written, and interpersonal communication skills * Effective organizational, multi-tasking, and prioritizing skills * Able to work independently, proactively and innovatively while exercising sound judgment * Intelligent, enthusiastic self-starter with proven ability to work closely with Financial Advisors and other team members * High ethical standards * Excellent time management conflict resolution skills * Strong working knowledge of Microsoft Office Suite Compensation: For job postings in Washington, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to the State of Washington and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. The current base salary range offered for this role is between $80,000.00 - $125,000.00 per year. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus. Oppenheimer & Co. Inc. offers a comprehensive benefits package for eligible employees which may include Health, Dental, Vision, Mental Health & Wellness programs, 401(K), and PTO benefits. Oppenheimer & Co. Inc. offers paid family medical leave and disability benefits to eligible employees where required by applicable law. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. Oppenheimer & Co. Inc. will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
    $80k-125k yearly 60d+ ago
  • Director of Strategic Operations, Metropolitan Tract

    University of Washington 4.4company rating

    Operations manager job in Seattle, WA

    As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **UW Facilities, Real Estate Development has an outstanding opportunity for a Director of Strategic Operations, Metropolitan Tract, to join their team.** **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About this Opportunity** This role leads day-to-day operations and strategic implementation for the Metropolitan Tract, the University's landmark 11-acre commercial real estate portfolio in downtown Seattle. In the post-COVID era of elevated vacancy rates, this role combines tactical operational excellence with strategic thinking to execute recovery strategies, implement placemaking initiatives, and ensure optimal portfolio performance. This portfolio is in a prime location in downtown Seattle and will require collaboration with city and regional organizations such as the City of Seattle officials, Downtown Affiliated Associations and other relevant organizations. This position provides subject matter expertise and materials to support executive level decision making, including President, Vice President, and Regents, and the Advisory Committee on Real Estate (ACRE), relative to capital improvements/expenditures for UW owned land and resources. Reports to the AVP Real Estate Development, Chief Real Estate Officer (CREO). Performance of asset management duties on the Metropolitan Tract is a highly visible and critical role for the University. The position will require interaction with executive levels of private and public sector stakeholders. Frequent collaboration is also required with members of the University's executive level of business officers and the University's Advisory Committee on Real Estate (ACRE); an advisory Board consisting of national real estate experts. The support of the CREO and UW Real Estate Director positions and membership in the CPD/Facilities leadership team is also critical and when necessary, includes significant exposure to high level UW administration and governance bodies. The University owns and controls over $5B in capital assets and although a portion is independently managed by UW Medicine, the role will significantly impact the University's stewardship of these assets. **Key Responsibilities** **Metropolitan Tract Asset Management** The Metropolitan Tract represents the University's largest wholly owned real estate investment asset, comprising multiple Class A and B office buildings totaling over 1.4 million square feet of rentable office space, 200,000+ square feet of commercial retail space, the Cobb Apartments, 450+ hotel rooms, and 2,000+ parking spaces. This position ensures the asset's operational success setting goals to achieve performance metrics aligned with other A-level asset market comps through oversight of property management, operating budgets, accounting, leasing, capital projects, and performance reporting. **Operational Management:** + Manages third-party property managers responsible for day-to-day operations of office space, hotel, residential apartments, and retail space + Oversees leasing team negotiating contracts for over 1.4 million square feet in downtown Seattle + Serves as key contact with ground lease tenants including Fairmont Olympic Hotel owners and Rainier Square Tower and 400 University developer/owner **Financial Management and Analysis:** + Analyzes investment opportunities and provides capital allocation recommendations, including adaptive reuse and redevelopment options + Monitors debt service requirements and coordinates refinancing strategies with finance team + Develops financial models for mixed-use conversions and alternative revenue streams to address declining office rents + Leads value engineering initiatives to maximize returns from under-performing assets + Manages major lease negotiations, tenant retention programs, and new business development initiatives + Ensures optimal financial performance through rigorous budget management, expense control, and revenue optimization **Stakeholder Relations:** + Serves as primary contact for community partners and major tenants in this highly visible University role + Collaborates with executive-level business officers and the University's Advisory Committee on Real Estate (ACRE) + Coordinates with UW's marketing and communication teams on messaging + Requires strategic thinking as landlord, adapting to varied customer goals and reporting to diverse audiences **Placemaking & Community Engagement:** + Designs and implements placemaking strategies to enhance the Metropolitan Tract as a vibrant urban destination + Builds relationships with community organizations, cultural institutions, and local business leaders + Coordinates programming for retail spaces, public areas, and event venues to drive foot traffic + Manages partnerships with civic organizations related to downtown and regional growth + Leads public realm improvement projects and streetscape activation initiatives **Portfolio Repositioning & Development Strategy:** + Leads comprehensive analysis of underperforming office assets for adaptive reuse and redevelopment opportunities + Develops strategic repositioning plans addressing decline in occupancy and falling rental revenues + Executes mixed-use conversion feasibility studies for excess office space, including residential, hospitality, life sciences, and experiential retail options + Coordinates with planning consultants and architects on zoning analysis and development capacity studies + Implements revenue diversification strategies reducing dependence on traditional office leasing + Manages pre-development activities including market analysis, financial modeling, and partnership structuring + Oversees relationships with potential development partners, investors, and joint venture opportunities + Manages entitlement processes and community engagement for major redevelopment initiatives + Executes phased development strategies maintaining cash flow while repositioning under-performing assets **Support the UW Real Estate Team:** Supports the Real Estate Team overseeing other UW owned and leased assets. **Perform Other Duties as Required** **Core Competencies** + Demonstrate personal integrity and trustworthiness + Anticipate, recognize and resolve problems + Maintain responsiveness and accountability + Use interpersonal skills to navigate projects through complex collaborative institutions + Maintain positive, success-oriented attitude + Exercise professionalism with tact and courtesy + Exhibit responsible work ethic + Manage stressful situations and changing priorities effectively + Continuously promote safe work environment **Minimum Qualifications:** + Bachelor's degree in real estate, finance or similar field, or CPA preferred + Minimum 10 years' commercial real estate experience with 5+ years in senior management roles + Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration **Additional Requirements:** **Technical Skills:** + Lease analysis, property budgeting, cash modeling, forecasting, and financial audit management + Mixed-use, urban commercial real estate and/or institutional property management experience + Understanding of leasing structures and contract negotiations **Leadership & Communication:** + Strong analytical and problem-solving skills balancing strategic and operational priorities + Strong project management skills managing multiple complex initiatives simultaneously **Desired Experience:** + Master's degree in real estate, finance or similar field, or CPA preferred + Construction management, development processes, and capital project oversight experience + Extensive knowledge of Seattle/Pacific Northwest commercial real estate markets + Understanding of post-COVID commercial real estate challenges and recovery strategies + Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects + Excellent communication and presentation skills for senior leadership and external stakeholder engagement + Ability to translate strategic vision into actionable operational plans **Working Conditions:** + The position is eligible for hybrid work schedule. Typically, the schedule is on site two or three days a week at UWRE office on UW Seattle Campus or Metropolitan Tract Downtown Seattle and remote work the remainder of time. + Open office, non-smoking environment + Regular and predictable work hours required **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About the Team:** UW Facilities manages the University's buildings, infrastructure, and land with more than 1,100 employees across six major units: Asset Management (Project Delivery Group, Engineering Services, Campus Architecture and Planning, and Sustainability); Operations (Maintenance & Construction, Building Services, Transportation Services, and Safety); Campus Energy, Utilities & Operations; Finance & Administration; Real Estate Development; and Business Intelligence & Information Technology. Visit ************************** for more information. Real Estate Development includes the UW Real Estate. UW Real Estate is a team of 18 staff that provides strategic asset management and comprehensive real estate services that align with the University's institutional goals. This includes all property interests owned and leased by the University of Washington. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $225,000.00 annual **Pay Range Maximum:** $265,008.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $69k-93k yearly est. Easy Apply 58d ago
  • Team Lead, Market Operations

    Carvana 4.1company rating

    Operations manager job in Tacoma, WA

    At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $70,000-$75,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $70k-75k yearly 3d ago

Learn more about operations manager jobs

How much does an operations manager earn in Edmonds, WA?

The average operations manager in Edmonds, WA earns between $51,000 and $159,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Edmonds, WA

$91,000

What are the biggest employers of Operations Managers in Edmonds, WA?

The biggest employers of Operations Managers in Edmonds, WA are:
  1. Pacific Dental Services
  2. Clean Harbors
  3. Walgreens
  4. BBCN Bank
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