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  • Mechanical Section Manager (Building Engineering Services)

    Fashion Institute of Design & Merchandising

    Operations manager job in Chicago, IL

    We are seeking a local senior Mechanical Engineering Manager to provide mentoring and technical oversight to our rapidly growing Chicago BES mechanical team. The ideal candidate will have experience with large private industrial market sector experience, with a premium on Data Center experience. The successful candidate will be responsible for the operations of the production section, including staff development, profitability, morale, quality control, and marketing support. They will also function as a Project Manager, taking responsibility for production on projects in addition to management responsibilities. Key Responsibilities: Take responsibility for operations of production section including staff development, profitability, morale, quality control and marketing support Function as Project Manager and take responsibility for production on projects in addition to management responsibilities Take administrative responsibility for section staff and technical service functions, and lead and coordinate services with other sections Be involved in marketing planning, proposals and interviews Be directly involved with industrial and public clients in marketing, project production and related issues See that all work is planned, organized, controlled and evaluated through proactive project management system Implement, monitor and support company policy Select, train, develop and manage technical personnel Manage and develop multidiscipline teams Work cooperatively with National Directors and marketing staff in local and national marketing and production efforts Perform other duties as needed Required Qualifications: Bachelor's degree or equivalent experience A minimum of 10 years experience Professional registration, license or certification may be required based on role Strong communication and listening skills Ability to handle multiple assignments Good leadership and organizational skills An attitude and commitment to being an active participant of our employee-owned culture is a must HDR is committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. #J-18808-Ljbffr
    $74k-117k yearly est. 4d ago
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  • Quality & Operations Manager

    Kieh Corp

    Operations manager job in Elmhurst, IL

    Quality & Operations Manager Western Chicagoland Suburb (Headquarters) Northwest Indiana (Satellite Lab) Preferred Residence: Tinley Park, IL or similar central location between both sites. Reports To: President Start Date: Immediately Company Overview Founded in 1979, Kieh Corporation is a metallurgical testing firm headquartered in Elmhurst, Illinois, with a satellite laboratory and operations facility in Gary, Indiana. For 47 years, Kieh has been a trusted name by providing high-quality metallurgical testing, analysis, and consulting services to a broad range of industrial clients, including manufacturers, fabricators, and engineering firms.in testing and analysis. Operating from Elmhurst, IL, and Gary, IN, Kieh provides nationwide best-in-class testing services, including regional pick-up and shipping programs. Certified by A2LA and adhering to ASTM, the Company specializes in mechanical and chemical testing, failure analysis, micro-structural analysis, and consulting. Known for handling projects of unique complexity, Kieh offers expert witness testimony and custom engineering solutions to meet diverse testing needs. Kieh's commitment to accuracy and collaboration ensures comprehensive and trustworthy results for all clients. As part of our continued growth and commitment to operational excellence, Kieh Corporation is restructuring leadership responsibilities to create a unified role overseeing both Operations and Quality across both facilities. Position Summary The Quality & Operations Manager will have overall responsibility for the success, efficiency, and compliance of Kieh Corporation's laboratory operations and quality systems across both the Elmhurst, IL and Gary, IN locations. This role combines the responsibilities of the current Quality Manager and Operations Manager into a single leadership position to improve workflow, consistency, and service delivery while ensuring compliance with accreditation standards and industry best practices. This is a hands-on, multi-site leadership role requiring regular presence at both locations. Ideally, the selected candidate will reside in a central location between Elmhurst and Gary (e.g., Tinley Park, IL or nearby communities). Key Responsibilities Operations Leadership ( Integrated from Current Ops Manager Role ) Overall responsibility for the daily success, workflow, and performance of both locations. Ensure efficient throughput of samples from shop to lab to office, prioritizing work appropriately while considering customer needs, deadlines, and operational constraints. Coordinate scheduling, staffing, and workflow to maintain productivity and turnaround times across both locations. Develop and implement ordering and vendor management protocols that optimize pricing, vendor relationships, and purchasing efficiency. Create and maintain an inventory management system that improves predictability of ordering, cost control, and supply continuity. Ensure laboratory equipment and consumable inventory is properly procured, maintained, and aligned with workload demands. Develop and adhere to preventative maintenance schedules for laboratory equipment, shop tools, office equipment, and company vehicles. Support payroll preparation on a bi-weekly basis in collaboration with the President and Gary Lab Manager. Learn and utilize basic reporting and invoicing systems to support the Office Manager as needed. Provide cross-training where possible to create operational redundancy and continuity. Ensure safe working conditions and compliance with OSHA and other applicable regulations. Quality Management & Compliance Maintain and continuously improve the company's Quality Management System (QMS). Ensure compliance with applicable accreditation standards and industry requirements. Lead internal audits, corrective actions, and continuous improvement initiatives. Serve as the primary point of contact for external auditors and customer quality inquiries. Develop, standardize, and maintain company-wide standard operating procedures (SOPs). Ensure consistency of testing methods, documentation, and reporting across both sites. Take primary responsibility for preparing for and overseeing the upcoming A2LA audit scheduled for this summer. LabLynx Implementation & Systems Leadership Spearhead the full company-wide rollout of the LabLynx Laboratory Information Management System (LIMS) in the first half of the year. Coordinate implementation, staff training, and process integration related to LabLynx. Align laboratory workflows with the new system to improve efficiency, traceability, and data integrity. Ensure consistency in data management, reporting, and documentation across both laboratories. Leadership & People Management Serve as a key liaison between laboratory staff, technicians, supervisors, and President. Demonstrate strong supervisory capability and leadership presence. Foster a culture of accountability, teamwork, and continuous improvement. Manage high-stress situations effectively while maintaining professionalism and morale. Provide regular reporting to the President on operational performance, quality metrics, and key initiatives. Required Skills & Qualifications Bachelor's degree in Materials Science, Metallurgy, Engineering, or related technical field (required). 7+ years of experience in a metallurgical lab, testing environment, or related industrial setting. Prior management of hourly and salaried employees required. Demonstrated experience in both operations management and quality management. Familiarity with ISO/IEC 17025 or similar quality standards. Experience managing workflows across multiple locations. Proficiency with LabLynx LIMS is required (experience with LabWorks or Labvantage also considered comparable). Strong organizational and project management skills with the ability to manage multiple priorities. Proficiency in modern computer systems, business software, and digital reporting tools. Ability to handle increasing workloads and high-pressure environments effectively. Background in machine maintenance or mechanical troubleshooting a plus. Must provide proof of U.S. citizenship, nationality, or permanent resident status to comply with applicable export and import laws and regulations. The ideal candidate must be: A very strong communicator - effective in both written and verbal communication. Charismatic, approachable, and team-oriented, able to build trust with employees at all levels. Comfortable interacting directly with clients in a professional, confident manner. Capable of motivating technical staff while maintaining high performance standards. Able to balance authority with collaboration and respect. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Education: Bachelor's (Preferred) Work Location: In person
    $71k-121k yearly est. 1d ago
  • Insurance Operations Director: Strategy & Transformation

    Price Waterhouse Coopers 4.5company rating

    Operations manager job in Chicago, IL

    A global consulting firm is seeking an experienced Director in Insurance Operations in Chicago, Illinois. The ideal candidate will direct operations, lead business development, and foster client relationships, ensuring the optimization of service delivery and client satisfaction. This role requires at least 15 years of experience in consulting within the insurance industry, a Bachelor's degree, and the ability to mentor and develop team members. A competitive salary and a wide range of benefits are offered, including medical, dental, and 401k. #J-18808-Ljbffr
    $96k-129k yearly est. 5d ago
  • Director, Fabrication Operations & Lean Excellence

    S & C Electric Company 4.6company rating

    Operations manager job in Chicago, IL

    A leading energy services company in Chicago is seeking a Director of Production Operations - Fabrication to oversee and improve production processes. The ideal candidate will have over eight years of production management experience, exceptional leadership, and communication skills. This position offers a competitive salary within the range of $182,820 - $242,178 and is based on-site in Chicago. Join the team to make a significant impact on sustainable energy solutions. #J-18808-Ljbffr
    $182.8k-242.2k yearly 3d ago
  • Sr. Operations Manager

    Insight Global

    Operations manager job in Chicago, IL

    Required Skills & Experience •10+ years of experience in a Operations Management role •In previous roles have experience with P&L •Experience supporting 3PL warehouses & management of inventory •Comfortable meeting with the customers client daily Experience tracking KPI and Metrics Job Description Insight Global is seeking an Sr. Operations Manager for one of their premier clients in the southern region of Chicago, IL. This Sr. Operations manager will be helping standing up a new 1 million square foot warehouse for one of the customers largest clients. This ideal person will have previous experience supporting 3 PL clients. He/she will need to have experience with P&L and also keeping track of inventory. This role will require to meet with Director of Operations day to provide warehouse updates but also require the employee to work on the floor. The ideal employee will have experience running a warehouse with 100+ employees.
    $101k-144k yearly est. 2d ago
  • Warehouse Operator

    Caldic North America

    Operations manager job in University Park, IL

    Position Function: Reporting to the Warehouse and Transportation Supervisor of Caldic USA Inc., the individual will be responsible to complete all of the assigned tasks related to the shipping and receiving of products and ingredients according to Caldic's processes and procedures. Scope: Shipping Team Member will ensure that orders are prepared according to Caldic's shipping and receiving processes and procedures. The individual will adhere to all shipping and receiving processes and procedures so that all tasks are be completed safely and efficiently through the use of appropriate systems, tools and equipment specifically provided by Caldic. This position will work closely with the Supervisor and Shipping administrators to prepare, load and receive daily orders. General Responsibilities: To ensure safe and appropriate use of all manual and powered lift equipment. Ensure compliance with all health and safety regulations, GMP's and HACCP requirements. Responsible for following Food Safety and Quality requirements as per Prerequisite programs, HACCP plans, CCP monitoring and SQF code. Comply with Caldic's policies on hygiene, safety and quality. To attend any required training necessary for the job. To be familiar with shipping and receiving procedures for Caldic. Responsible to load orders and receive orders as scheduled by the Shipping Supervisor and Shipping Administration Scan received product(s) license to initiate the put away process Utilize the “move” function to identify an appropriate location for product Knowledge / Skills & Experiences Minimum grade 12 education or equivalent Must be able to lift up to 25kg/50lbs on a regular basis Must be able to stand for long periods of time Must have intermediate computer skills Distribution experience considered an asset Forklift and Reach Truck license are required Must have strong attention to detail/accuracy of work Use of an RF scanner is considered an asset About Caldic At Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team. We offer: Global opportunities with rapid career growth and development An inclusive, diverse, and dynamic work environment The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: ************** Ready to Join Us? If you're ready to take your career to the next level and join a global leader, apply now at Caldic! Equal Opportunity Employer Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.
    $31k-40k yearly est. 3d ago
  • Operations Manager

    Enhanced Payment Systems

    Operations manager job in Chicago, IL

    EPS is a fast-growing company in the credit card processing / merchant services industry, and we're looking for an experienced Operations Manager to help lead our team in our beautiful, state-of-the-art office near Rosemont. If you're organized, detail-oriented, and have a background in merchant services or financial operations, this is an excellent long-term opportunity with a company that truly values its people. About the Role: As our Operations Manager, you'll oversee daily business operations, streamline processes, and support our sales, retention, and customer service departments. You'll play a key role in ensuring efficiency, accountability, and consistent growth across the company. Responsibilities: Manage day-to-day office operations Develop and improve workflows and procedures Support team leads and ensure department goals are met Track performance metrics and report to leadership Assist with training, onboarding, and compliance initiatives What We Offer: ✅ Beautiful, modern office near Rosemont ✅ Stable, growing company with advancement opportunities ✅ Supportive, team-oriented culture ✅ Competitive salary + performance bonuses ✅ Medical, dental, and vision benefits after 90 days ✅ Weekly pay, Monday-Friday schedule - no weekends or nights! Requirements: ⭐ Experience in credit card processing, merchant services, or related financial industry ⭐ Strong organizational and leadership skills ⭐ Excellent communication and problem-solving abilities ⭐ Reliable, professional, and motivated to succeed
    $62k-102k yearly est. 60d+ ago
  • Assistant Engineering Director - Hotel Operations

    The Association of Technology, Management and Applied Engineering

    Operations manager job in Chicago, IL

    A leading engineering organization in Chicago is seeking an Assistant Director of Engineering to oversee the operation of hotel facilities. Candidates should have at least 3 years of building management experience and possess effective communication and leadership skills. This role involves managing preventative maintenance schedules, improving staff productivity, and ensuring guest well-being. The organization values high energy and exceptional customer service to enhance the bottom line. #J-18808-Ljbffr
    $49k-86k yearly est. 5d ago
  • Director of Operations

    Nexus Search

    Operations manager job in Chicago, IL

    We are partnered with a a dynamic, private equity-backed ingredients, flavors, and sauces company with ambitious growth plans to triple in size over the next few years. With a strong product portfolio and a growing customer base, we are seeking a seasoned operations leader to help scale the business while driving operational excellence, efficiency, and profitability. Role Overview This is a unique, hands-on executive role combining VP of Operations and General Manager responsibilities. The ideal candidate will have a strong operational background in the ingredients, flavors, or food production space and a proven track record of turnarounds and scaling businesses. You will be responsible for overseeing the full spectrum of operations - manufacturing, supply chain, quality, logistics, and continuous improvement - while partnering closely with the CEO and private equity investors to execute aggressive growth plans. Key Responsibilities Lead all day-to-day operations across manufacturing, supply chain, procurement, quality, and logistics. Develop and execute strategies to scale the business to $100M+, ensuring operational processes and infrastructure keep pace with growth. Identify and implement operational improvements, including cost optimization, workflow automation, and process standardization. Drive turnaround initiatives for underperforming areas, ensuring sustainable improvements in efficiency, throughput, and profitability. Partner with private equity stakeholders on strategic initiatives, including M&A, capital projects, and operational performance metrics. Build, mentor, and lead high-performing teams, instilling a culture of accountability, continuous improvement, and operational excellence. Oversee regulatory compliance, food safety standards, and quality assurance programs across all manufacturing and supply chain operations. Collaborate with sales, marketing, and R&D teams to ensure operational alignment with business growth objectives. Qualifications & Experience Proven operational leadership in the ingredients, flavors, or food production industries. Hands-on experience in high-growth and/or turnaround environments, preferably in a private equity-backed business. Strong financial acumen, with experience managing budgets, P&L, and operational KPIs. Experience leading multi-site manufacturing or co-manufacturing networks a plus. Exceptional problem-solving, project management, and people leadership skills. Comfortable working in a fast-paced, entrepreneurial environment with multiple competing priorities. Bachelor's degree required; MBA or advanced business degree preferred. Why Join Opportunity to shape the operations of a high-growth, PE-backed company with ambitious expansion plans. Work closely with seasoned leadership and investors to execute strategic initiatives and make a tangible impact. Lead a passionate, high-performing team dedicated to excellence and innovation in the ingredients and flavors industry.
    $73k-132k yearly est. 3d ago
  • Contents Division Manager

    Excel Restoration Services

    Operations manager job in Elk Grove Village, IL

    About Us: Excel Restoration is a leading restoration and disaster recovery company specializing in water mitigation, fire damage restoration, mold remediation, and reconstruction services. With a strong reputation for quality work and responsive service, we are committed to helping homeowners and businesses recover quickly and safely. Position Overview Excel Restoration is seeking an experienced Contents Division Manager to lead and scale our personal property restoration operations. This role is fully accountable for the operational, financial, and quality performance of the Contents Division-from initial site response and estimating through cleaning, storage, and final contents return. This is a leadership position for a hands-on professional who understands contents restoration at a granular level and can drive results while maintaining strict compliance, documentation, and service quality. Key Responsibilities I. Leadership & Operational Management Division Ownership: Lead all aspects of the Contents Division, including assessment, inventory, packing, cleaning, storage, and return of contents. Process Optimization: Streamline workflows and systems to improve efficiency, accuracy, and turnaround times. Inventory & Storage Control: Maintain precise inventory control for contents vaults, storage facilities, and field equipment to ensure zero loss and maximum utilization. Team Leadership: Manage, train, and mentor contents technicians, temporary labor, and specialty subcontractors while enforcing quality and safety standards. Emergency Response: Support emergency and large-loss responses with rapid mobilization and effective execution. Safety & Compliance: Enforce OSHA, IICRC, EPA, and company safety standards at all times. II. Financial Performance & Estimating Revenue & Margin Accountability: Direct responsibility for achieving monthly revenue and gross margin targets for the Contents Division. Estimating & Scoping: Perform onsite inspections (fire, water, smoke, mold) and create accurate contents estimates using Xactimate Insurance & Client Coordination: Serve as the primary point of contact for insurance adjusters and clients-negotiating scopes, defending pricing, and ensuring claim alignment. Documentation & Reporting: Maintain thorough documentation including inventories, photos, reports, and tracking systems required for insurance and internal reporting. Qualifications Required Experience & Knowledge Experience: 3-5 years of direct experience in contents restoration, contents estimating, or supervisory roles within the restoration industry. Education: High School Diploma required; Associate or Bachelor's Degree preferred. Estimating Software: Proven proficiency with Xactimate or similar restoration estimating platforms. Technical Expertise: Strong understanding of contents handling, restoration techniques, hazardous materials, and insurance claim processes. Certifications: Willingness to maintain and pursue relevant IICRC and Xactimate certifications. Leadership & Physical Requirements Leadership Skills: Strong communication, organization, and negotiation skills with the ability to lead crews effectively. Mobility: Valid driver's license with a clean driving record; regional travel required. Physical Ability: Must meet medical clearance for respiratory protection and be able to: Lift and carry up to 50 lbs Work in confined spaces, on stairs, and in varied jobsite environments Adhere strictly to PPE and safety protocols Compensation & Benefits Competitive Salary: $80,000 to $90,000 per year + Bonus Growth opportunities and ongoing training Supportive team environment Use of company vehicle and equipment Commitment to employee development and safety
    $80k-90k yearly 1d ago
  • Campaign Operations Project Manager

    The Planet Group 4.1company rating

    Operations manager job in Lake Forest, IL

    The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients. The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency. Pay: $40-$43/hr depending on experience (W2 and benefit options) Location: Hybrid ( Mettawa, IL) Duration: 12 mo to start (potential for extension / conversion) CRM Campaign Operations Project Manager Responsibilities: Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs. Learn the business for the respective therapeutic areas/brands. Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met. Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team. Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues. Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns. Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year. Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership. Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary. Monitors campaign performance and proactively provide recommendations to drive an increase in engagement. Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly. Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders. Leadership Competencies: Positive “all for one” approach to team deliverables and priorities. Builds strong relationships to enable higher performance. Learns, fast, grasps the “essence” and can change course quickly where indicated. Raises the bar and is never satisfied with the status quo. Creates a learning environment and open to suggestions. Embraces the ideas of others, nurtures innovation and manages innovation to reality. CRM Campaign Operations Project Manager Qualifications: Bachelor's degree in business or marketing or equivalent experience. 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience. Minimum of 3 years of hands-on work experience in client service, account or response management discipline. Digital marketing or interactive agency experience is a plus. Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment. Excellent written, verbal, and interpersonal communication skills to effectively work with team members. Analytical ability to identify optimization opportunities and program related issues. Enthusiastic, solution-oriented attitude in accepting work/new challenges. Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook. Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving. In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica. Experience implementing CRM best practices. Proven track record of launching successful email campaigns and/or consumer programs.
    $40-43 hourly 4d ago
  • Operations Manager

    Sabin 4.1company rating

    Operations manager job in Chicago, IL

    Job Title: Operations Manager About Us: SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development. About Your Role at SABIN: The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company. What You'll Do: Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions. ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management. Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time. Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Desired Qualifications: Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered. Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role. Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs. Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success. Desired Characteristics: Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness. Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability. Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning. Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team. Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator. Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best. Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative. Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates. Team sports experience and experience in losing / hardship is a strong plus. Our Commitment to You: We offer competitive pay and benefits, and the space to do great work. SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us. We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another. Why Join Us? This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours. To learn more about SABIN and our products, please visit SABIN.DESIGN
    $51k-88k yearly est. 3d ago
  • Market Service Manager

    Makita U.S.A., Inc. 4.3company rating

    Operations manager job in Chicago, IL

    Power Up Your Career with Makita USA!!! At Makita USA, we believe our employees are the driving force behind our success. That's why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication. Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970. Job Summary Under the supervision of the National Market Service Manager, exercises independent judgment in correlation with Sales initiatives to provide sales support and quality service in a timely and accurate manner on all Makita products through various methods to Target End Users and key Makita Dealers. Responsible for managing service initiatives in support of ongoing conversion strategies, providing after-sales service support through various methods and programs. Salary $80,000 - $90,000 per year plus bonus potential Essential Job Duties To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Embraces and promotes brand values while delivering customer care principles. Works together with the Sales Team to develop and implement strategies in the marketplace that result in conversions. Builds and maintains business relationships with Target End Users, Key Dealers, ASCs, and purchasing contacts to provide good communication and consistent follow-up resulting in quick action and attentive service. Provides feedback to the Sales Team concerning new jobs, core products, purchase opportunities, as well as any competitive activities taking place in the assigned territory. Professionally presents features and benefits of Makita products, providing sales support, technical PK assistance, and training to Target Users and Key Dealers. Travels throughout the assigned territory to conduct in-person service calls regularly, including prospective customers. Communication may occur via phone, email, or text. Displays or demonstrates products using samples or catalogs and emphasizes features and benefits. Communicates daily with the Territory Sales Manager and weekly with the District Sales Manager; also meets weekly with the Sales Team to review strategies and discuss territory opportunities. Prepares weekly and monthly activity reports for the assigned territory. Presents, discusses, and understands Corporate Sales Programs. Coordinates customer training by scheduling and assisting with demo events, shows, etc., within the assigned territory and upon management request. Investigates customer problems and acts or alerts appropriate personnel to resolve issues promptly. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. Skills Required Creativity & Detail Orientation - Generates creative solutions and demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly. Technical Skills - Continuously builds product knowledge and repair skills; shares expertise with others. Maintains general knowledge of power tools and their applications and provides product recommendations. Responds to technical inquiries and provides training as needed. Customer Service - Responds promptly to customer needs, solicits feedback, and provides timely service and assistance. Interpersonal Skills - Listens effectively, de-escalates customer frustrations, and provides service solutions. Oral Communication - Speaks clearly, listens actively, and demonstrates group presentation skills. Written Communication - Writes clearly and informatively; edits for grammar and spelling; gathers and records numerical data; reads and interprets written information. Planning & Organizing - Prioritizes and plans work activities daily; uses time efficiently; sets goals and develops realistic action plans. Professionalism - Reacts well under pressure, treats others with respect, and follows through on commitments. Adaptability - Handles frequent change, delays, and unexpected events by adjusting approach as needed. Language Skills - Reads, analyzes, and interprets technical service diagrams and repair manuals; presents information and responds to questions from managers, customers, and the public. Computer Skills - Proficient in Microsoft Outlook, content management systems, Microsoft Excel, and Microsoft Word. Bilingual - Spanish preferred. Applicants must live in or near the assigned territory. Must be able to safely operate a moving vehicle. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This position works out of a company vehicle and makes several stops throughout the day. Travel Occasional travel is expected, including overnight stays. Education and/or Experience Desired The requirements listed below represent the knowledge, skills, and abilities required: Bachelor's degree in business management or sales (preferred but not required). Minimum of three years of previous management experience in sales or service. Valid driver's license with a safe driving history. Physical Demands The physical demands described here are representative of those required to perform the essential job functions: Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Regular standing, walking, stooping, bending, and reaching above the head. Frequent sitting. Occasional lifting, pushing, or pulling up to 70 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to ascend and descend stairs. Continuous reach to sort miscellaneous items. Physically and mentally able to work in environments with strict deadlines and multiple projects. Our Benefits Include: 🔹 Health & Wellness Medical, Dental, and Vision insurance options after 30 days of employment Flexible spending accounts (FSA) & Health Savings Accounts (HSA) Employee assistance program (EAP) for mental health and well-being Paid subscription to Headspace and 5 other members of your choice 💰 Financial Security Competitive pay & performance-based incentives Branded company vehicle provided 401(k) retirement plan with company match Basic Term Life insurance is 100% company paid Long term Disability Coverage 100% company paid Disability Coverage Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans. ⏳Work-Life Balance Paid time off (vacation, sick leave, and 13 paid holidays) Employee discounts on Makita tools and accessories - because we know you love quality tools! 🚀Career Growth & Development Training programs Tuition reimbursement Internal promotion opportunities Collaborative, innovative work environment Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence! 📢 Explore Opportunities & Apply Today! Disclaimer This description reflects management's assessment of the job requirements at the time it was prepared. It is intended as a guideline and is not an exhaustive list. Management reserves the right to modify duties and responsibilities at any time to meet business needs. Equal Opportunity Statement The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical condition, actual or perceived sexual orientation, or any other status protected by law. The Company complies with all applicable equal employment opportunity laws, including the Genetic Information Nondiscrimination Act of 2008 (GINA).
    $80k-90k yearly 3d ago
  • Combilift Service Manager

    Combilift

    Operations manager job in Chicago, IL

    The Organisation Combilift is the largest global manufacturer of multi-directional forklifts and an acknowledged leader in long load handling solutions, supporting our number one market in North America. Our U.S. market has doubled in size within the last three years, and our growth strategy is to double again within the next five years, expanding our strong North American team. Combilift continually invests 7% of its revenue in research and development as part of its relentless pursuit of safer, more productive, and cost-effective ways to lift challenging loads in demanding environments. The company's commitment to new product development has cemented its reputation as a global leader in the lifting and handling industry. Since its establishment in 1998, Combilift has sold over 85,000 units across 85 countries, with manufacturing based in our 500,000 sqft purpose-built facility in Monaghan, Ireland. What is the purpose of this role? This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. The role holder will also be a central senior member in the commercial expansion of Combilift in North America. The role will involve managing field service personnel and ensuring the servicing team provide prompt and professional services to our clients across North America. This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry Service Manager who is passionate and dedicated to providing excellent account management and service, and who can effectively demonstrate this to all stakeholders. The role holder will be expected to work with a wide range of stakeholders, both internal and external-including manufacturing, aftersales, and customers-and will act as the key point of contact for many of our current and future high-profile customers. Reporting Structure This role reports to the President of North America, Combilift. Responsibilities Manage the field service personnel who perform Aftersales support including on-site installation, and technical support. Develop workflow program methods, guidelines, and policies to facilitate efficient customer technical support. Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed, through resource identification and planning. Address customer enquiries, resolve issues and obtain customer feedback proactively. Demonstrate outstanding customer service through high quality support and integrity at the work environment. Maintain positive and healthy relationship with various teams to ensure customer service effectiveness, and travel as necessary to resolve escalations. Oversee the scheduling and training of field service representatives to meet objectives. Assist in interviewing and hiring new professionals. Proven track record in the material handling Industry. Typically requires 3+ years of managerial experience.
    $57k-95k yearly est. 1d ago
  • Area Operations and Sales Manager

    Grace Management, Inc. 4.5company rating

    Operations manager job in Chicago, IL

    Inspire Wellness and Connection in Chicago! Grace Management, Inc. is seeking an energetic and compassionate Area Operations and Sales Manager to support premier communities in Chicago, IL. At Grace Management, we believe “It's not like home. It is home.” With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections. The Area Operations and Sales Manager position reports to the Regional Director of Operations with a dotted line to the Regional Director of Sales. The AOSM provides direction and oversight for the Operation and Sales functions of multiple communities within the Grace Management, Inc portfolio. This position will primarily focus on projects in Chicago and as directed or identified by the Regional Director of Operations, ensuring alignment with organizational goals and priorities. This position must have the ability to influence, lead and coach Executive Directors and Sales Leaders in the communities they are supporting. An AOSM must possess excellent time management skills as well as be self-directed and resourceful. Essential Functions • Guide, lead, and coach Executive Directors to ensure operations standards for effective service delivery, quality, cost control, and safety are met. • Guide, develop, coach, and support Sales Leaders to achieve high occupancy and revenue targets • Direct implementation and execution of company policies and procedures throughout the portfolio; supporting and reaffirming the Executive Directors ability to make a positive difference in the lives of our team members and residents. • Recruit, train, develop, and assess the performance of highly motivated and effective Executive Directors and Sales Leaders. • Oversee community operations; Perform site visits; Ensure that National programs are being implemented and utilized to their fullest potential; Strategize to take communities to the next level and work with regional and corporate team members to ensure the community is exceeding expectations. • In collaboration with senior Grace Management Leadership, initiate, coordinate, organize, and execute new community transition and onboarding guides and Grace Management, Inc. cultural and process standards. • Create, implement, and monitor goals related to revenue, census, turnover, operational expenses, labor management, and overall performance results in the region and assist Executive Directors to implement corrective measures to address/resolve variances. • Supports lease-up opportunities by focusing on essential tasks to drive occupancy. Actively engages in strategies and actions that contribute to achieving and maintaining full occupancy, ensuring all necessary tasks are efficiently completed to support leasing efforts. • Work proactively with community Sales Directors and Executive Directors in anticipating sales and marketing challenges and collaborating on the development and implementation of solutions. • Communicate clear expectations for sales performance, including KPI's. • Assist community in the development and execution of Strategic Sales and Marketing Semi-Annual Plans. • Report key findings of systemwide CRM reporting; identify solutions and interventions; be responsible for follow up, action plans and measurement of improvement. • Identify trends and interact with the operations and sales team to develop and monitor action plans, leadership and development, resident relations, and safety. • Develop, implement, and track annual sales, operating and capital budgets. • Establish a thorough, working knowledge of base rates and care costs within assigned communities and determine changes as warranted. • Ensure that each community maintains compliance with all local, state, and federal regulations. • Participate in state associations and regulatory agencies. • Manage and report all essential legal issues and take appropriate action to ensure the company complies with applicable laws and regulations. • Initiate appropriate actions on reports and recommendations provided by authorized inspection agencies. • Build strong relationships with Executive Directors, Sales Directors, and Regional Directors. • Act on constructive feedback by listening to supervisor, customers, and associates and use it to improve performance. • Maintain resident, associate, and community confidentiality. • Demonstrate positive attitude and ability to work well with all people. • Promote positive work environment that emphasizes teamwork. • Comply with deadlines as outlined by Regional Directors. • Understand processes, reports, and tools available. Knowledge, Skills, Abilities, and Experience • Bachelor's degree in business, health-related field, or hospitality; master's degree preferred. • Demonstrated 5-10 years of healthcare management experience, including at least five years of recent executive director and/or administrator job experience. • Prior experience in a regional role and/or with multiple building responsibilities preferred; Experience in managing various disciplines while ensuring adherence to federal, state, and corporate standards is required. • Experience in assisted living and memory care strongly preferred. • Knowledge of financial management skills and familiarity with business principles and practices. • Must hold or qualify for state license required to operate an Assisted Living Community; Nursing Home, or comparable service facility. • Active / valid driver's license required for travel. • Must possess proven track record in leading, training, and coaching professionals in achieving census and financial goals. • Must be proficient in Microsoft Word, Excel and CRM database systems. • Must follow the Grace Management, Inc. policies and procedure manuals and associate handbook.
    $35k-47k yearly est. 4d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations manager job in Northbrook, IL

    | Full-Time | Leadership Role | $57,500 Salary + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 375 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $55,000-$60,000 starting salary (dependent on market and experience). Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
    $55k-60k yearly 3d ago
  • Manager, Certification Operations & Projects

    American Osteopathic Association 4.2company rating

    Operations manager job in Chicago, IL

    Hybrid work model requiring Tuesday and Wednesday in office located in in the Streeterville/Magnificent Mile area of downtown Chicago, IL. In collaboration with the American Osteopathic Association's Certifying Board Services (CBS) Leadership Team, the new Manager, Certification Operations and Projects is responsible for managing the day-to-day operations and activities of AOA member boards and their respective certification products, services and experiences. This role involves evaluating, codifying, and improving the candidate and diplomate experiences. Additionally, the Manager will facilitate and collaborate with the CBS Leadership Team on select strategic projects, and in specific instances, lead the deployment and optimization of enduring programs under CBS purview. ESSENTIAL FUNCTIONS In collaboration with CBS Leadership, the Manager, CBS Operations and Projects will: Operations Management: Manage and streamline daily operations of all CBS activities. Develop, implement, and periodically evaluate all CBS operational policies and procedures to continuously support and enhance efficiency and effectiveness. Develop, deploy, and periodically evaluate proactive and pre-emptive mitigation strategies to protect operations and maintain and optimize the candidate/diplomate experience. Ensure compliance with 3rd-party certification accreditation standards (e.g., National Commission for Certifying Agencies (NCCA), ISO/IEC: 17024, etc.), certification/credentialing industry best practices, and regulatory requirements, when applicable and appropriate. Program Management: Oversee the planning, implementation, and administration of CBS and relevant board certification programs' policies and procedures, such as longitudinal assessment (LA): Serve as the primary program manager for the AOA's LA program, including managing vendor communications and deliverables, coordinating staff and volunteer SME activities, monitoring and managing LA development activities from conceptualization through to administration and evaluation, and assists, as needed, with diplomate troubleshooting, platform issues and resolutions, and data retrieval, analysis, storage, and technical reporting. Ensure all CBS projects and programs are delivered on time, within scope, within budget, and in accordance with any/all delineated key performance indicators, as applicable and appropriate. Monitor and evaluate the effectiveness, efficiency, and quality of all CBS projects, programs, and activities on an ongoing basis. Candidate/Diplomate/Stakeholder Experience: Consider, design, and propose scalable and sustainable solutions to any operational issues, gaps, limitations, or concerns that can enhance the candidate/diplomate/stakeholder experience. Foster and facilitate strong relationships with external vendors and stakeholder organizations as required. Quality Management: Develop, implement, and periodically evaluate CBS quality measures to ensure the integrity, validity, and reliability of all certification processes. Conduct regular audits and assessments to identify areas for improvement. Lead continuous improvement initiatives to enhance program quality and candidate, diplomate, and stakeholder satisfaction. Teamwork: Provide training and development opportunities for CBS team members in quality, program, and project management. Foster a collaborative and positive work environment. Data Management, Analytics, and Reporting: Prepare and present regular reports on operational performance and key metrics. Utilize data insights to inform strategic decision-making. MINIMUM QUALIFICATIONS OR EXPERIENCE: Education: A bachelor's degree in Health Care Administration, Business Administration, or a related field, or ability to demonstrate equivalent related experience is required. Experience: Minimum of 3 - 5 years of experience in operations management, preferably in health care, certification, professional member associations, or physician board certification settings. SPECIAL SKILLS/EQUIPMENT The ideal candidate demonstrates: Strong organizational and critical thinking skills Excellent communication and people skills Proficiency in data analytics/visualization and project management software software such as MS Power BI, Tableau, MS Project, Monday.com Ability to work independently and as part of a team Knowledge/familiarity of professional member associations (particularly those in health care, and/or physician board certifications) 3rd-party certification accreditation standards is a plus. PHYSICAL, MENTAL DEMANDS/WORKING ENVIRONMENT PHYSICAL Physical demands include the ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds. MENTAL Work is performed in a dynamic environment. Incumbent is expected to be able to quickly adapt to stressful situations, exercise good judgement, communicate effectively orally and in writing, and interact appropriately with internal and external stakeholders. ENVIRONMENT Work is performed in an office environment or other approved location. This is an exempt full-time position. Hybrid work model requiring Tuesday and Wednesday in office located in downtown Chicago, IL Salary Range: $73,000.00 - $78,000.00 Annually We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. American Osteopathic Association is unable to sponsor work visas at this time.
    $73k-78k yearly 1d ago
  • Branch Manager

    RÖHlig Logistics

    Operations manager job in Mount Prospect, IL

    Shaping the Future of Logistics- Your Career Starts at Röhlig Whether it's sea freight, air freight, or contract logistics, at Röhlig Logistics you'll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we've built our reputation on reliability and trusted partnerships. Röhlig USA is a global freight forwarder specializing in air, ocean, and contract logistics. We deliver customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success. We are seeking a results-driven Branch Manager for our Mount Prospect location. The ideal candidate brings strong leadership experience, deep expertise in freight forwarding, and a customer-focused mindset. What you will do: Operational Functions Coordinate the operations for both Imports & Exports departments, monitoring workflows and management of resources to ensure and verify timely and accurate operational processes. Ensure speedy delivery of cargo to customers. Compliance with all regulations of USA Customs/IATA/TSA and other governing bodies. Assists Human Resources in the hiring and termination of employees. Financial and Accounting Outcomes Set goals and objectives for the branch in accordance with company guidelines and key performance areas/indicators, number of jobs, revenue and cost per job, expenses & revenue ratio. Full P/L responsibility, set Budget and target and present to Management. Collaborate with Sales to integrate operations and sales budgets. Develop a business plan in conjunction with his/her key staff, to achieve the stated company outcomes. Use established indicators and tools (e.g. daily invoicing and job numbers, financial reports etc.) appropriately. Ensure all accounting matters are finalized to maximize revenue and all accounting functions in the branch are dealt with in a timely manner. Client, Supply Management, and Business Development Management of allocated customers using established tools (e.g. client activity reports) in order to achieve and exceed targets. Negotiation of contracts with customers, suppliers and overseas agents. Deployment of information on all contracts with customers and suppliers to all parties. Prospect new business and Sales Development. Resolve discrepancies, while keeping record of discrepancies via the Innovations and Incidents 16. Management (IIM) to ensure compliance. People Management Lead, motivate, and manage operations and sales teams. Retain adequate staffing levels. Conduct annual performance reviews July and January; Establish targets and objectives. Monitor staff performance - work with HR on employee relations and training issues. Uses discretion and judgment to make decisions on job status and succession planning recommendations to Human Resources. Keeps in touch with competitor activities and industry trends. Attend industry-related functions when required What you bring: 1.High school graduate, some college preferred 2.Knowledge of related computer applications: EDI/Cargowise, CRM 3.Familiarity with all freight forwarding procedures and financials: TSA, CBP, IATA, FMC, BIS 4.Business unit & Cost center supervision experience: P&L, Debtors, AR/AP 5.Essentially six plus years of industry related experience required 6.Demonstrated Leadership and People Management skills 7.Proven sales ability 8.Highly motivated and results driven 9.Outstanding people skills; customer driven, business savvy 10.Able to handle complex problems, knows how to multitask What we offer you: 1.Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority. 2.401(k) Plan with Company Match - We're invested in your future and help you save for retirement. 3.Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needsor just need a mental health day, we've got you covered. 4.Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You'll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we're committed to helping you build a long-term career while maintaining a healthy work-life balance - because we believe success is best achieved together. Apply now and shape the future of logistics with us! For further information about the position or the application process, please reach out to: Mark Aulisio Talent Acquisition Manager *********************** More information on ***************
    $37k-54k yearly est. 4d ago
  • Assistant F&B Manager

    The Peninsula Hotels 3.8company rating

    Operations manager job in Chicago, IL

    Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Learn and grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities Responsible for all activities of outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence. Train, mentor, motivate, supervise, and assist department manager to discipline all department employees. Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests. Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue. Utilize the POS and HOTsos systems as per policies and procedure in place. This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment. General Requirements Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel In depth understanding of various cuisine, wines, and pairings. Relevant professional qualifications (eg. Hospitality, Business, Marketing) Ability to speak English fluently, additional languages would be highly advantageous. Benefits We Offer 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $63,000-65,000 per year.
    $63k-65k yearly 3d ago
  • Market Area Manager - Oak Lawn, IL

    Credit Acceptance 4.5company rating

    Operations manager job in Chicago, IL

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. The current Oak Lawn territory extends through parts of Bolingbrook, Oak Lawn, Calumet City, and Oak Forest. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAMP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $29k-37k yearly est. 5d ago

Learn more about operations manager jobs

How much does an operations manager earn in Harvey, IL?

The average operations manager in Harvey, IL earns between $50,000 and $127,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Harvey, IL

$79,000

What are the biggest employers of Operations Managers in Harvey, IL?

The biggest employers of Operations Managers in Harvey, IL are:
  1. Actalent
  2. Walgreens
  3. Ryder System
  4. Walmart
  5. Nufarm
  6. Fortive
  7. Michaels Stores
  8. Legend Holdings
  9. National Express Transit
  10. Michaels Autos
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