Manager, Digital Assets Risk Operations
Operations manager job in Jersey City, NJ
Job Description:The Role
The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented.
The Expertise and Skills You Bring
Bachelor's degree required
5+ years of relevant work experience in the financial industry, crypto experience preferred
Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services
Demonstrated analytical skills with the ability to work with and summarize data from multiple sources
Experience working with blockchain technology or related enterprises
Executive level presentation skills required
Project management experience
Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus
Experience with common data science tools & languages, a plus
CFA and/or FRM certifications a plus
Foundational understanding of blockchain technology
Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach
Natural intellectual curiosity, initiative, and love for learning new skills and capabilities
Skilled at operating autonomously to achieve results in a dynamic environment
Thrives in a dynamic organization where priorities shift to meet evolving business needs
Superb verbal and written communications skills
Strong data analysis skills (e.g., tools, strategies)
Staying abreast of the latest innovations across industry
Problem solver with a blend of creativity and analytical rigor
The Value You Deliver
Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions.
Actively perform proactive and targeted data analysis to identify risks for management.
Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials.
Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes.
The base salary range for this position is $80,000-153,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Risk
Complex Sales & Service Manager
Operations manager job in New York, NY
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine.
Overview:
The Complex Sales & Service Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities:
Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
Responsible for follow up of Rooming list, Deposits/ payments, invoice, reservations of the Group Block
Ensure inter-departmental coordination within all departments related to Group Block not limited to publishing group resumes and organizing group resume meetings.
Create, review and revise rooming lists and VIP lists.
Generate, publish, and release Banquet Event Orders to respective department.
Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.
Know meeting room setups and capabilities and selling meeting room space.
Know sleeping room configurations and types.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Prepare and submit required reports in a timely manner.
Review, and close out Master folios with client, adhering to SOPs.
Process Commissions adhering to SOPs.
Maintain a running log of Commission and status between Sales & Accounting.
Respond to requests by Meeting Planners immediately.
Managing all inquires and assign the lead to Sales Managers
Use the Partnership Agreement to meet client needs.
Interact with outside planners, vendors for event setup.
Maintain pricing integrity and propose upscale menus for clients.
Manage existing accounts and follow up with client re-solicitation to capture future business.
Manage the function book, sell and adjust space in order to ensure maximum potential revenue.
Be visible on the floor and assist staff as needed during functions.
Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)
Plan and execute holiday and special events in conjunction with the Director of Catering.
Use feedback from Meeting Planner evaluations to improve service and quality.
Participate in required M.O.D. program as scheduled.
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Must be skilled in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Manager- Plant Operations-Jersey City Medical Center-Jersey City-NJ
Operations manager job in Jersey City, NJ
Job Title: Manager
Department: Plant Operations
Status: Full-Time
Shift: Day
Pay Range: $68,724.00 - $97,073.00 Annual
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
The Manager, Plant Operations at Jersey City Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Assistant Director, Plant Operations you will assist in all aspects of large-scale plant operations initiatives and managing daily progress toward goals and key metrics.
As the Manager, Plant Operations, a typical day might include the following:
• Coordinating maintenance programs for the medical center and off-site facilities
• Participating in regular Environment of Care rounding to identify needed repairs or improvements
• Supporting construction or renovation efforts and ensuring proper ICRA and ILSM standards are followed
• Preparing for and participating in regulatory inspections, while keeping required records and documentation current and compliant
• Assisting in administering preventative maintenance programs and helping prioritize work schedules and repairs
• Reviewing expenditures for equipment repairs and supplies, and assisting in monitoring operating and capital budgets
This role might be for you if:
• You quickly identify problems, think critically, and contribute practical solutions in a fast-paced environment
• You adapt easily to changing priorities, new technologies, and unplanned maintenance or emergency situations
• You approach your work through a continuous improvement lens and encourage others to identify opportunities for better processes
• You are comfortable working within a project-based, deadline-driven setting
• You operate with a “safety first” mindset and are committed to supporting a safe, compliant, patient-centered environment
To be considered for this opportunity, you should have experience supporting the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance A bachelor's degree in Mechanical, Electrical, Facilities Engineering, or a related field is preferred, along with 2+ years of related experience. Familiarity with regulatory compliance requirements for DNV, DOH, DCA, Municipal Building and Fire Departments is strongly desired. Experience coordinating preventative maintenance programs and working within a healthcare or hospital plant operations setting is highly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion - please apply now!
Logistics Manager - Warehouse Operations / telecom
Operations manager job in Freeport, NY
Logistics Manager - Warehouse Operations ( Telecom)
Based Freeport, NY- Onsite
Competitive salary plus bonus and excellent benefits
Multi-award-winning global telecoms carrier is hiring for a Logistics / Freight Manager to join it's New York (Freeport) warehouse facility. The organisation is highly regarded for its exceptional culture, employee-first values and strong staff retention.
This is a newly created role and a key hire within the organisation's US Logistics function. You will oversee the receipt, inspection, documentation, and dispatch of all telecom equipment and consumables across the U.S, ensuring all inbound and outbound global shipments-and associated documentation - is handled to a high professional standard.
You will play an important role in a busy warehouse environment, working closely with global procurement, project teams, field operations and suppliers to co-ordinate all inbound and outbound logistics activity. The role also involves proactive engagement with global vendors, freight forwarders, and warehouse handlers, along with responsibility for inventory management, compliance, and regulatory requirements.
We are looking for a minimum of 3 years experience in a logistics or warehouse operations role, preferably in telecom or white goods / electrical product environment.
Experience in a hands-on Logistics Coordination role - we are not looking for management / director-level profiles
Ability to work on site, full time from Monday - Friday in Freeport, New York
Strong familiarity with shipping platforms ( UPS, DHL and FedEx etc)
Shortlisted candidates will be contacted within 24 hours. Immediate interviews on offer.
Airport Operations Manager
Operations manager job in New York, NY
Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognised. Looking for strong manager and leader to manage locations and grow with us.
Why Choose Drivo Rent A Car?
With 5 locations in New York and New Jersey airport plus offices in Brooklyn and Manhattan
Growth plan for new locations at several airports
Have been in business for over 10 years
Exciting Opportunities:
Enjoy competitive compensation, opportunities for advancement within the company.
Positive Work Environment:
Training and Development: Great management training and Access ongoing training and development programs to enhance your skills and excel in your role.
Responsibilities:
Day-to-Day Operations Management: Manage the daily operations of the branch office to ensure smooth
functioning and adherence to company standards.
Staff Supervision: Supervise and delegate tasks to staff members, ensuring efficient workflow and performance excellence.
Sales Strategies: Develop and implement strategies to increase sales and enhance customer satisfaction.
Financial Analysis: Analyze financial data to ensure the branch is meeting its goals and making informed decisions to improve performance.
Interpersonal Skills: Demonstrate exceptional interpersonal and relationship-building skills to foster positive relationships with customers and staff.
Organizational Skills: Possess strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
Supervise employees across all operational functions, ensuring adherence to company
standards and procedures.
Customer Satisfaction: Uphold company standards for customer service and ensure the achievement of Net Promoter Score (NPS) goals.
Meeting Participation: Participate in company meetings and enforce decisions made by upper management.
Staff Motivation: Organize and facilitate weekly staff meetings to keep employees motivated and informed about business operations and changes.
Budget Compliance: Ensure all departments meet or exceed budgeted numbers d
Qualifications:
Previous experience in a managerial role within the car rental industry
Strong leadership abilities and excellent communication skills.
Ability to effectively manage and motivate a diverse team.
Sound decision-making skills and the ability to handle challenging situations with composure.
Strong believer in providing a great customer experience to customers
Compensation:
Salary:$85,000 base salary + up to $1000 monthly performance bonus + up to $4000 yearly performance-based bonus
Company car including tolls
A total compensation of $102,000 varies with the performance and a benefit package.
Regional Manager - Midtown (FOUND Study - Student Housing)
Operations manager job in New York, NY
We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties.
Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred.
Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity.
EOE.
Director, Healthcare Operations
Operations manager job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Director of Operations
Operations manager job in New York, NY
Director of IT Operations
💼 Employment Type: Full-Time
About the Role
We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm.
🔑 What You'll Do
👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems.
🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability.
🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks.
💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing.
✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience.
📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance.
☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance.
🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture.
📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions.
🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes.
💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress.
🎯 What We're Looking For
Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM.
Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking.
Cloud operations experience (GCP preferred; AWS/Azure welcome).
Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation.
Practical ITIL experience and ability to improve CSAT, FCR, and MTTR.
Excellent communication and leadership skills; able to mentor staff and partner with executives.
Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.
Director of Operations
Operations manager job in New York, NY
This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors - and where creative input is already abundant.
Position Overview
The organization is seeking a true Marketing Operations leader - someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is
not
a creative role and
not
a position for someone looking to shape content, pitch ideas, or participate in conceptual direction.
With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative
work
- the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution.
This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work.
Key Responsibilities
Marketing Operations Leadership
Own the full operational backbone of the marketing function.
Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance.
Ensure all campaigns move smoothly through production - from kickoff to final delivery - with clear milestones and expectations.
Production & Project Management
Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members.
Build and enforce production schedules, ensuring timelines are realistic, efficient, and met.
Review and interpret production plans, scopes, budgets, and timelines - and push back appropriately based on operational expertise.
Budget & Resource Oversight
Manage large-scale budgets with sophistication and accuracy.
Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact.
Identify cost-saving opportunities and operational improvements without compromising quality.
Agency & Partner Management
Serve as the operational point of contact for creative, media, research, and production agencies.
Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies.
Coordinate the multiple external stakeholders involved - without adding creative opinions or noise to the process.
Performance Monitoring & Process Optimization
Track progress, escalate risks, and course-correct swiftly.
Build feedback loops and operational dashboards to monitor project health.
Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams.
Who Will Thrive in This Role
Someone who gets excited by operations, structure, systems, workflows, and the mechanics that make creative possible.
A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned.
A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction.
A professional who has worked at scale - high-budget, fast-paced, agency-style production environments.
Required Experience
5-10+ years in marketing operations, production operations, or agency operations - with clear ownership of operational deliverables.
Direct experience managing large budgets, detailed production plans, and complex, fast-moving campaigns.
Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities.
Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise.
Expertise in organizing high-volume, high-stakes marketing workstreams.
Exceptional communication and organizational skills.
Passion for the organization's mission and comfort working within a Jewish and Israel-focused context.
Preferred Qualifications
Experience in high-growth, startup-like environments.
Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).
Director of Payment Operations
Operations manager job in New York, NY
Welcome to Pockyt
Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments.
Life at Pockyt
Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow.
Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you.
The Role and Responsibilities
The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale.
Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include:
Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes.
Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions.
Identify and resolve payment issues and create processes to improve Pockyt's flow of funds.
Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience.
Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end.
Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement.
Enhance internal controls across payment flows, settlements, reconciliations, and operational risk.
Lead special projects involving new product launches, partner integrations, or optimization initiatives.
Mentor and guide team members as Pockyt's finance operation function grows.
Support executive leadership with insights, analysis, and operational readiness for rapid scale.
About You
8+ years of professional experience in the financial services industry (payments focus preferred).
Bachelor degree from an accredited university (MBA preferred).
Leadership of operations, including onboarding of clients, treasury, and/or payment operations.
Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments.
Basic understanding of software development and product management preferred.
Proven experience managing and developing a high-performing team.
Demonstrated success working in a startup or high-growth environment.
Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment.
Strong communication and cross-functional partnership skills.
High integrity and honesty, with a track record of sound judgment.
Ability to build scalable processes, workflows, and systems from the ground up.
Native English speaker.
Able to report into our New York office three days per week.
Director of Business Operations
Operations manager job in Farmingdale, NY
MOSCOT is a five-generation family-owned New York City institution renowned worldwide for its iconic eyewear - The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 108+ years of eyewear expertise, and unparalleled Craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains, at heart, a neighborhood optical shop.
We are seeking a dynamic, process driven candidate that will be responsible for leading and managing the business operations focused on ensuring efficient execution and productivity optimization across all departments. This person will be responsible for managing complex projects, implementing continuous process improvement programs, and defining standard workflow and processes that will provide efficiency and productivity opportunities. Provide cross functional team leadership, project management, and optimizations for all channels of trade and departments including the Lab and Warehouse operations.
Essential Duties and Job Responsibilities:
Identify and lead key focused projects across the Company to ensure processes, systems and workflows are efficient and optimize productivity for current business needs as well as prepare for future growth opportunities.
Manage and facilitate clear and consistent communication across departments, gaining an understanding of the business needs implementing processing and systems to ensure organizational efficiencies for future growth.
Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended timeframes.
Collaborate with the Executive Management and department leaders, leading cross functional meetings, to manage projects from conception through completion, establishing goals, deliverables, timelines, and assigning clear ownership and taking ownership where applicable.
Facilitate and lead the initiation/kick-off of all critical project meetings and coordination exercises with internal staff, key stakeholders, and external users to ensure responsibilities are efficiently, accurately, and effectively communicated and understood by all concerned.
Optimize and oversee workflows to ensure effective collaboration between IT, Warehouse, Lab and Retail and Customer service/ecommerce. Create documentation workflows.
Monitor project progress, proactively identify roadblocks, and provide solutions to ensure on-time and within-budget delivery.
Establish automated key metric driven reports distributed to the Executive management and the key stakeholders.
Oversee vendor relationships, contract negotiations, and management of external partners.
Provide strategic recommendations to Executive Management and stakeholders.
Prepare business presentations for executive management and stakeholders.
Develop and utilize BI for reporting purposes.
Develop and implement project management best practices to ensure efficient workflows and timely project execution.
Qualifications:
Bachelor's Degree required.
Prior experience in business operations role in a retail or wholesale environment with an ecommerce component that focused on process improvement
At least 5 years' project management experience
Proven track record with managing projects particularly related to IT systems integrations
Proven ability to manage multiple priorities in a fast-paced environment.
Strong leadership experience driving cross-functional initiatives with minimal supervision.
Demonstrated success in optimizing workflows, managing timelines, and allocating resources across diverse projects.
Strong leadership skills managing teams and conducting themselves in a professional manner at all times.
Effective relationship building skills with leadership and stakeholders to establish trust and credibility
Ability to proactively listen to the issues and needs to develop a strong action plan
Position onsite based in Farmingdale NY
Director of Business Operations
Operations manager job in New York, NY
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Pricing Strategy and Operations Manager
Operations manager job in New York, NY
Duration: 6 Months
Pay Range: $54.19 - $68.00
Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH
Responsibilities:
• Structure and price Agency Deals in conjunction with Agency Development Leads
• Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..)
• Track monthly deal pacing and quarterly accruals
• Calculate earned incentives and facilitate issuance to agencies
• Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance
• Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners
Basic Qualifications:
- 3+ years in Sales Operations, Finance, Pricing, or other similar roles
- BA/BS degree
-Prior experience with SQL and Tableau
- Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs
Operating Room Manager
Operations manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Operations Manager Full Time Role
Operations manager job in New York, NY
About:
A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company.
Key Responsibilities:
Customer Service Leadership
- Lead and coach the CS team day-to-day and ensure high-touch, accurate client support.
- Handle escalations directly and resolve issues quickly.
- Audit service quality and correct gaps immediately.
- Update and enforce SOPs so the team operates consistently at a high standard.
Operational Execution
- Translate the CEO's vision into clear plans and own their execution.
- Build new processes, checklists, and workflows that scale as the business grows.
- Identify breakdowns or inefficiencies and fix them fast.
- Maintain dashboards, KPIs, and weekly operational rhythms.
Process Improvement and Automation
- Streamline operations using Monday.com, Zendesk, Guru, and automation tools.
- Create tools, templates, and automations that eliminate manual work and reduce errors.
- Continuously refine systems to increase speed, clarity, and accuracy.
Problem Solving and Escalation Management
- Act as the first point of escalation for operational and client issues.
- Troubleshoot and resolve problems hands-on rather than pushing them to others.
- Ensure nothing slows down the team or affects the client experience.
Technology Oversight
- Manage day-to-day use of internal systems and coordinate with developers when updates are needed.
- Ensure tech tools support clarity, efficiency, and reliable service delivery.
Who You Are:
- You have a builder mindset and improve broken systems rather than simply managing them.
- You are service-driven and care deeply about accuracy, tone, and client experience.
- You move quickly while maintaining strong attention to detail.
- You communicate clearly and keep leadership and the team aligned.
- You have high ownership and never wait for someone else to fix problems.
Requirements:
- 3 plus years leading customer service or operations in a high-touch environment.
- Experience improving SOPs, systems, and workflows.
- Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations.
- Proven ability to run a CS team and execute projects from idea to completion.
- Availability in EST timezone, 8am to 5pm, with some flexibility on weekends.
Why Join Us:
This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale.
Application Process:
As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction.
Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.'
Questions:
Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible.
Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy?
Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success?
Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure?
VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance.
Submissions:
To apply, please send your responses to ****************************.
When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume.
IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.
Manager Treasury Operations - Top Real Estate Fund
Operations manager job in New York, NY
About the Role:
Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization.
Responsibilities:
Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure.
Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency.
Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners.
Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation.
Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies.
Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives.
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or Information Systems
4-8 years of experience in banking, asset management, or corporate treasury
Hands-on exposure to FX and interest rate derivative operations and risk reporting
Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T
Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)
Project Manager, Banking Operations
Operations manager job in Jersey City, NJ
Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society.
BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients.
BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment.
About the Role:
The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership.
You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs.
Please do not apply for this position unless you meet the criteria outlined above.
Key Responsibilities:
Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs.
Develop project plans, milestones, RAID logs, status reporting, and financial forecasts.
Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors.
Ensure adherence to governance, risk controls, and internal banking processes.
Support resource planning across onshore/offshore teams.
Present updates to leadership organization.
Required Skills:
3-10+ years as a project manager in banking/financial technology
Experience managing software development lifecycle (SDLC) projects
Strong communication, documentation, and stakeholder management
Familiarity with payments, wires, clearing, or settlement system
Preferred Skills:
PMP, CSM or similar certification
Experience working within large enterprise PMOs
Reporting/analytics (Excel, PowerPoint, JIRA)
**The base salary range for this role is $110,000 - $155,000**
Benefits:
Choice of medical, dental, vision insurance.
Voluntary benefits.
Short- and long-term disability.
HSA and FSAs.
Matching 401k.
Discretionary performance bonus.
Employee referral bonus.
Employee assistance program.
11 public holidays.
20 days PTO.
7 Sick Days.
PTO buy and sell program.
Volunteer days.
Paid parental leave.
Remote/hybrid work environment support.
For more information about BIP US, visit *********************************
Equal Employment Opportunity:
It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
Director of Operations
Operations manager job in New York, NY
ABOUT GIRLS INCORPORATED OF NEW YORK CITY
Girls Inc. of New York City (GINYC) delivers life-changing programs that inspire youth to be strong, smart, and bold. Research-based curricula, delivered by trained professionals, equips youth to achieve academically; lead emotionally and physically healthy lives; manage money; navigate media messages; and discover an interest in science, technology, engineering, and math. GINYC is an independent affiliate of the national Girls Inc. network, the nation's leading expert on issues affecting girls and young women.
ABOUT THE ROLE
GINYC seeks an experienced and effective Director of Operations who is committed to creating positive and supportive environments for employees and participants. The Director of Operations will perform various finance and administrative functions as part of the Operations team. This high-impact role reports to the COO and works closely with them in the development and execution of Administrative, Financial, and Operational strategies, policies and practices and to ensure Compliance across the organization, as well as any other duties as may be assigned.
RESPONSIBILITIES
Financial Management (50%)
The Director of Operations (DO) will have knowledge of accounting principles and stay current with changes in accounting regulations for reporting and to ensure compliance. The DO will collaborate with the COO and leadership team to ensure effective financial management across the organization.
• Support the COO in the annual budgeting and planning process, coordinating with department heads and (external) CPA. Monitor progress and changes.
• Coordinate with the Operations team to determine and manage G&A budget line items, which include IT expenses, travel, food, supplies, staff appreciation, etc.
• Prepare financial reports and dashboards accurately and on time. Proficiency in Intuit Quickbooks Online.
• Support the OPS Manager in weekly/monthly A/P and Expense reconciliation process
• Organize and lead the annual audit process, liaise with external auditors and Finance team
• Support the Finance team in updating and implementing all necessary business policies and accounting practices; support the team in improving the Finance department's overall policy and procedure manual
• Along with the COO, maintain relationships with financial institutions providing services to the organization (banks, investment firm, accounting firm, insurance companies, etc.)
• Work closely and transparently with all external partners, including third-party vendors and consultants
• Prepare and submit year-end tax filings (forms 1099)
Operations (30%)
• Evaluate, select, and bind corporate insurance policies along with COO and Broker, ensuring required coverage for the organization (Commercial, D&O, cybersecurity, WC, etc.)
• Manage organization IT resources and equipment. Recommend and implement IT/tech security updates
• Maintain staff Intranet (“GINYC Guide”) and Board Intranet
• Reinforce ongoing evaluation and improvement of systems to ensure efficiency
• Keep abreast of legislative or compliance updates that require action or policy updates
• Support quarterly Board meetings (coordinate materials, manage tech, prepare minutes)
HR (20%)
• Process bi-monthly payroll in coordination with HR Director
• Ensure year-end and tax compliance and processing adjustments
• Manage the organization's 403(b) plan with the plan TPA, including annual compliance reporting
• Collaborate with the HR & Operations team to evaluate, select, and administer employee benefit policies
QUALIFICATIONS
• Bachelor's degree preferred; minimum 5 years related experience in a non-profit operations role, including finance, human resources, and office management.
• Strong initiative and resourcefulness in initiating and following through with tasks and projects. Ability to juggle multiple projects, keep track of a wide array of tasks and deliver on deadlines.
• Knowledge and experience in organizational effectiveness and desire to improve overall systems and processes to ensure smooth operations.
• Meticulous attention to accuracy and detail. Deadline-oriented, organized, and reliable, strong decision-making with a high level of confidentiality and discretion.
• High proficiency with office and web-based applications, including Google Workspace, Microsoft Office, ADP, QuickBooks, and the ability to learn new programs quickly. Experience creating and implementing office systems a plus.
• Excellent interpersonal, written, and oral communication skills.
• Able to generate trust with colleagues. High professional ethical standards and the ability to work effectively with diverse stakeholders.
COMPENSATION & BENEFITS
• Salary: $90,000 - $110,000 Annually, commensurate with experience.
• Health, dental, and vision coverage
• 403(b) Retirement plan
• Generous paid time off
• Parental leave
• Employee Assistance Program
• Commuter Benefits.
TO APPLY
Please submit resume and cover letter to ********************, indicating Director of Operations in the subject line. No phone calls, please.
Girls Inc. of NYC is an equal opportunity employer. Women of color and LGBTQ candidates are encouraged to apply.
Fast Food - Regional Manager
Operations manager job in East Rutherford, NJ
Do you have a passion for bubble tea and business growth?
Are you a driven leader who thrives on taking challenges and achieving more?
If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact.
Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!
Position Description:
Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region.
Duties and Responsibilities:
Traveling regularly to store locations and providing on-site support is required.
Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations.
Measuring performance metrics and advising on continuous improvements.
Supervising and evaluating the performance of store managers and teams.
Training, coaching, and when necessary, disciplining staff to maintain company standards.
Enforcing brand and training standards uniformly across all stores.
Leading local sales and marketing efforts, while contributing to company-wide growth strategies.
Qualifications:
5+ years of experience as a Regional Manager in the QSR or food service industry.
Proven ability to lead and manage multi-unit operations.
Strong leadership, interpersonal, and organizational skills.
Experience in frontline support and customer service excellence.
Ability to multitask and perform under pressure in a fast-paced environment.
Valid driver's license and willingness to travel (100% travel required).
Availability to work 6 days a week, including weekends and holidays
Ability to perform all frontline store duties when needed.
Excellent communication skills (written and verbal) in English.
Multilingual proficiency in Chinese or Spanish, is a strong asset.
Perks and Benefits:
Paid Time Off
Advancement Opportunities
Ongoing Training & Career Development
Discounted Drinks
Competitive Salary
Company Events
Other Benefits
Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community.
Job Type: Full-time
Salary: $95,000-$110,000
Benefits:
Dental insurance
Employee discount
Health insurance
Healthcare Operations Manager- MultiUnit- Bronx
Operations manager job in New York, NY
Healthcare Operations Manager
+MEDRITE Urgent Care
MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences.
The Center (Practice) Manager will Report to the Regional Operations Team.
Core Competencies:
Ownership Mentality
o Shows personal commitment to organizational mission through action.
o Follows through on commitments, takes accountability for actions, and ensures others do the same.
o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
Acts with Urgency
o Quickly assesses challenges, counters with solutions, and is confident under pressure.
o Quickly adapts to changes in situations and can adjust approaches.
o Anticipates obstacles and plans accordingly.
Exudes Positivity
o Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
o Builds strong constructive relationships with people similar and different from self.
o Remains positive in the face of obstacles and adversity.
Job Description:
The Center (Practice) Manager will:
· Communicate effectively across all channels of the organization.
· Spend 90% of their on the Center Floor, working, coaching, and developing Center Team.
· Enter their schedule into the Core scheduler monthly.
· Achieve a Network Promoter Score (NPS) of 85% or greater monthly.
· Possess cross-functional knowledge of all roles in the center with the ability to support as needed.
· Collaborate with providers in the center on an ongoing basis to ensure team alignment.
· Foster a culture of collaboration within the center and across the district, enhancing the patient experience.
· Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process.
· Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle.
· Onboarding and training new team members.
· Quickly address performance issues with the District Manager and Human Resources Business Partner.
· Respect Confidentiality at all levels.
· Assessing talent and creating a succession plan for team members using resources and career development plans.
· Coach and provide feedback on performance with consistency.
· Seek ways to recognize and reward the performance of team members.
· Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.)
· Address patient concerns and feedback with immediacy.
· Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team.
· Manage the financial resources for the assigned center in partnership with the Center Manager.
· Ensure the Occupational health journey is flawlessly executed.
· Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities.
· Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center.
· Creating schedules and processing payroll for centers.
· Ensure compliance with all standard operating procedures within the assigned center.
· Ensure the quality of lab processes in partnership with providers and medical assistants.
· Assume other duties as assigned and warranted.
Functional Competencies:
• People
o Builds Effective Teams:
§ Attracts Top Talent.
§ Drives Engagement of all team members.
§ Develops Talent.
§ Patient Focus.
• Performance:
o Drives Results
§ Persists in accomplishing goals and objectives despite obstacles and setbacks.
§ Has a track record of exceeding goals.
§ Helps others achieve results.
• Process:
o Operational Excellence
§ Anticipates and executes changes in policies, practices, and trends.
§ Leverages knowledge of business drivers to execute strategy and guide the team's actions.
§ Plans and prioritizes work to meet commitments aligned with organizational goals.
§ Ability to apply the right resource to the correct process.
Salary: $65,000- $75,000
Minimum Qualifications:
· Bachelor's degree or equivalent. ( Healthcare Preferred)
-Leadership Experience Required.
· Ability to lead by example and model the way.
· Strong written and verbal communication skills.
· Excellent organizational and time management skills.
· Minimum of 45 hours per week.
· Ability to cover and support staff shifts as necessary.
· Ability to adapt to a fast-paced environment.
· Keen attention to detail.
· Problem-solving and troubleshooting skills.
· Comfortable in a fast-paced environment.
· Leadership experience required.
· Excellent oral and interpersonal skills.
· Excellent communication skills.
· Proficient with MS Excel, Word, and PowerPoint.
*Benefits
· Outstanding growth opportunities.
· Paid Time Off.
· Medical, Dental, and Vision Insurance.
· 401k match.
Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Urgent Care
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person