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  • Roofing and Sheet Metal Service Manager

    Tri-State/Service Roofing & Sheet Metal Group 4.5company rating

    Operations manager job in Wilmington, NC

    Are you an experienced commercial roofing and sheet metal professional with a drive to solve problems for building owners? Established in 1923, Tri-State/Service Roofing & Sheet Metal Group has been working, building, and growing -- providing needed services to commercial, industrial, and institutional clients for 102 years. Our Wilmington, NC division of Service Roofing & Sheet Metal Company has an excellent career opportunity for a Roofing and Sheet Metal Service Manager. Join our team as the newest member in a talented and capable group of specialty construction professionals. Ideal Candidate 3+ years of experience in commercial roofing and sheet metal service Knowledge of commercial roofing systems such as TPO, EPDM, PVC, SBS, BUR and SSMR Well-versed in maintenance and repair of all commercial roofing systems A good work ethic with a drive for quality results Excellent decision-making and communication skills Responsibilities Oversee service orders from initial customer service request to writing work orders, preparing estimates, and completing labor/material posting, job reports, and billing Develop and grow service business, maintaining customer base and increasing market share with new customers Sell repair, maintenance, and re-roofing services Recommend and sell roofing maintenance plans Maintain communication with customers and ensure customer satisfaction Manage and mentor service technicians Oversee training of service technicians Responsible for ongoing safety training and adherence to safety policy of service crews Monitor quality and expediency of work Compensation Top pay commensurate with experience Company-funded retirement plan Bonus opportunity Health insurance Paid vacation and holidays Access to company vehicle The Tri-State/Service Group encourages military veterans to apply. We are an equal opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, national origin, age, disability, or any other characteristic protected by law.
    $57k-80k yearly est. 4d ago
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  • Assistant Store Manager

    Bootbarn, Inc. 4.2company rating

    Operations manager job in Wilmington, NC

    The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity. Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time. ASSISTANT STORE MANAGER DUTIES Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company. Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed. Assess and communicate localized customers' needs to Store Manager. Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals. Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines. Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner. Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team. Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas. Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures. Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices. Possess well-developed business acumen and understands all aspects of the store's operations. Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance. Additional duties as assigned by District Manager or Store Support Center partners. QUALIFICATIONS Associate's Degree and/or 2 to 4 years of experience in retail store management Experience managing direct reports and leading teams in a selling environment. Strong organizational and time management skills with the ability to manage multiple priorities. Strong communication, customer service, time management and organizational skills. Availability to work a variety of shifts to meet business needs including nights, weekends and holidays. Flexibility with scheduling and willing to work extended hours when necessary. Up to 15% travel to support local stores, as needed. COMPETENCIES Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance. Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity. Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust. Leadership & Team Development: Leads with Boot Barn's core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success. Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store's long-term goals. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners. Medical, Dental, Vision and Life Insurance. 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level -- we are opening 50+ new stores each year. Compensation varies based on geography, skills, experience, and tenure For eligible Boot Barn Partners PHYSICAL DEMANDS & WORK ENVIRONMENT In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking, and squatting more than fifty percent of the work shift. Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts. Ability to use a ladder and/or step stool occasionally. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ X ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. * The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. * Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. California Privacy Notice
    $38k-46k yearly est. 7d ago
  • Sr. Director Operations

    Airbus 4.9company rating

    Operations manager job in Kinston, NC

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Position Summary: An opportunity has arisen for an experienced Head of Operations/Sr Director of Operations to join our growing team. The position holder will have extensive experience of working in a composite production/manufacturing/assembly environment and of leading their team through periods of production rate growth. As well as leading a team of between 150 - 350 shopfloor employees, the successful role holder will provide leadership to their Multi-Functional team members to ensure full adherence & improvement across all areas of Safety, Quality, Cost, Delivery & People. Primary Responsibilities: LEADERSHIP RESPONSIBILITIES Lead and manage the Operations & Multi Function team in a composite manufacturing environment. Manage and set priorities for Multi-Functional Teams to ensure aligned support. Provide strategic direction and oversight to production activities of the stations assigned. Actively lead, implement, and continuously improve the routines and standards according to the Airbus Operating System, using data/pareto analysis to address areas of opportunity/greatest importance. Analyze Cost of Non Quality (CNQ) data to identify root cause(s) and eliminate human factor, quality defects that occur in the production/manufacturing/assembly process. Continuously improve and reinforce a quality culture. Ensure fulfillment of legal and airworthiness requirements. Manage departmental budgets/costs in accordance with Annual Operating Plan objectives Lead transformation and continuous improvement initiatives in support of performance improvement Act as a role model and ensure Safety is regarded by all as a top priority and PeopleSafety@work golden rules are effectively communicated and adhered to. Ensure compliance with regards to all relevant Environmental Health & Safety policies and procedures. PEOPLE-FOCUS Contribute to a constant improvement in the working environment for our people by ensuring that our production facilities are best in class & address any improvement opportunities that may support our sustainability & HIGH5 initiatives. Establish expectations for high levels of flexibility and "multiple skill" requirements for the workplace and management. Lead activities to ensure team members remain motivated and engaged while maintaining a positive team spirit Utilise an MFT to improve work flow and enhance existing processes, with particular focus on Safety & Quality. PRODUCTIVITY Ensure delivery of finished product, in-line with agreed Quality gates, to the next step in the production flow. Understand critical path items and any bottlenecks that may be inhibiting our ramp up ability. Drive actions and improvements to ensure successful completion of internal E2E Quality Gates. Ensure Performance Management Center includes PPCB, SQCDP boards, Daily Quality Gate; along with the knowledge transfer and PPS processes. Responsible for the development of resource forecast requirements based on line balancing, activity sequencing of PPCB, and identifying the necessary skill sets required to achieve committed build. Responsible for the prevention and elimination of disturbances in the manufacturing process. Manage cost center to ensure achievement of the planned budgets, including achieving increases in productivity. Perform other duties as assigned Qualified Experience / Skills / Training: Education: Bachelor's degree in Manufacturing, Quality Management or Aerospace Engineering or an equivalent combination of education and experience. Experience: Minimum of 10 years' experience in aviation operations required, with at least 5 years' of experience in managing and leading in a composite production environment. Leadership experience of Continuous Improvement in aviation is also required. Knowledge, Skills, Demonstrated Capabilities: Knowledge of Production and Quality rules in aviation. Lean Manufacturing Methodologies Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages): Required: Fluency in written and spoken English Preferred: Fluency in another language (French, German, and Spanish) is highly desirable. Technical Systems Proficiency: SAP, Google Workplace Travel Required: 10% Domestic and International Eligibility: Eligible for employment in the US. Clearance: None. Decision Making, Complexity: Develop short and mid term resource planning scenarios in conjunction with site planning teams Run Daily L3 review for area of accountability and report at daily L4 review. Develop dynamic plans to ensure On time and On Quality delivery of finished work package to internal customer at Quality Gate Meeting. Ensure Problem Solving is launched and completed for repeat Safety, Quality, Delivery, Cost and People issues. Manage integrated Multi Functional Team to deliver priorities and work with functional directors to ensure correct support is in place. Organizational information: Direct Reports: Exempt: Up to 15 All In reports: Non-exempt: Approx 300 Nature of Contacts: Involved communication on a regular basis with internal staff at all levels of the organization including all third party contractors, external suppliers as well as internal Airbus stakeholders. Physical Requirements: Vision: adequate to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions and observe activities on the production floor. Hearing: able to hear sufficiently to engage in conversation in office settings. Able to hear safety alerts and warning signals. Speaking: able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification in office settings and on the production floor. Equipment Operation: Able to operate a wide range of personal and office electronic equipment. Familiarity with most production equipment and able to operate many tools. Pushing/Pulling: able to push/pull items in office areas. Sitting: able to sit for extended periods of time at computer and in meetings. Squatting/Kneeling: able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves. Standing: able to stand for extended periods of time delivering information and observing production activities. Travel: able to travel overseas and domestically sometimes for extended periods of time and on short notice. Walking: able to walk through office and production areas and sometimes on uneven indoor and/or outdoor surfaces. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Facility Management and Real Estate ------ ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $125k-158k yearly est. Auto-Apply 12d ago
  • Cyber Operations Engineer-VP

    Blackrock, Inc. 4.4company rating

    Operations manager job in Wilmington, NC

    About this role Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance of differentiated roles within the SOC. More specifically, the Analyst will support the global Cyber Operations function and have following key responsibilities: * Acts as an escalation point for regional information security incidents and support the response to incidents impacting the region and/or occurring during regional business hours. * Performs daily review of reports and alerts to identify Information Security events for further investigation while escalating exceptional events as necessary. * Act as a mentor for more junior team members. * Performs investigation and escalation for complex or high severity security threats or incidents. * Ensures that all identified events are promptly validated and thoroughly investigated. * Collaborates with technical teams to identify, resolve, and mitigate events. * Provides advice and guidance on the response action plans for information risk events and incidents based on incident type and severity. * Assists with containment of threats and remediation of environment during or after an incident. * Regularly develop new and interesting use cases for future SIEM logic. * Participate in cyber threat hunts in support of the global cyber operations function. * Assist with forensics investigations. * Participate in the creation, modification and maintenance of all Cyber Monitoring policies and procedures. * Keep abreast of cyber security trends and the emerging threat landscape in general and as it relates to BlackRock. * Deliver timely and detailed documentation related to any incident including the findings, review and follow-up activities. BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team. What the ideal candidate looks like: * 4+ years of experience in security operations center, or similar security technical and operational role is preferred. * University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred. * Action-oriented attitude and willingness to roll up sleeves. * Intermediate knowledge in system security architecture and security solutions - IDS, Splunk, data loss prevention, next generation anti-malware, etc. * Intermediate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.). * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.). * Intermediate knowledge of security related technologies and their functions (IDS, IPS, FW, WAF, SIEM, DLP, Proxy, next gen anti-malware etc.). * Intermediate knowledge of Windows and Unix or Linux. * Intermediate knowledge of Firewall and Proxy technology. * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of penetration techniques. * Advanced event analysis leveraging SIEM tools. * Advanced incident investigation and response skill set. * Advanced log parsing and analysis skill set. * Advanced knowledge of ServiceNow a plus. * Strong oral and written communication skills. * Attention to detail. * Strong organizational skills. * Experience with scripting. * Knowledge of forensic techniques. * Integrity and the highest ethical standards. * Rapidly assimilates complex data and information and displays a developed learning agility. * Self-starter with the personal drive to achieve superior performance. * Courage of convictions and the ability to respectfully debate the status quo. * Natural curiosity and desire to always learn. About BlackRock: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. For additional information on BlackRock, please visit careers.blackrock.com | *************************** | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law. For Wilmington, DE Only the salary range for this position is USD$138,000.00 - USD$186,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
    $138k-186.5k yearly 56d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Operations manager job in Jacksonville, NC

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $39k-54k yearly est. Auto-Apply 11d ago
  • Warehouse Operator

    DSV Road Transport 4.5company rating

    Operations manager job in Kinston, NC

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Kinston, 2101 John Mewborne Rd. Division: Solutions Job Posting Title: Warehouse Operator Time Type: Full Time POSITION SUMMARY The Warehouse Clerk has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. Warehouse Clerk is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND RESPONSIBILITIES Label Control: * Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out. Yard Coordination: * Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins. Administrative Functions: * Complete computer data entry required for shipments. Issue seals to loaders. Verify accurate, pertinent information (i.e., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL's) for all completed outbound loads. Schedule LTL carriers for pickup (site specific). Print work assignments for replenishment drivers. Document and file all outbound related paperwork in a neat and orderly fashion. Multitask and work with a high sense of urgency in the performance of all duties. Assist outbound supervisors with compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors. Safety, Sanitation, Security: * Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Ensure all seals and sensitive documents are properly secured when not in use. Distribute and collect tools and equipment (i.e., RF guns, bolt cutters, etc.) to associates and report issues to outbound supervisors in a timely manner. Conduct operations in a manner, which promotes safety. Conduct operations in accordance with OSHA and MSDS Standard OTHER DUTIES * Safe use of powered equipment, RF scanners, computers, and printers. * Follow company policies, guidelines, and ISO procedures * Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.) * Repeated heavy lifting over 25 pounds as needed * Repetitive motion consisting of (but not limited to) walking, climbing, and carrying * Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping * Details may vary dependent on work function - the duties are all inclusive as associates may be requested to assist in various areas of the operation as needed. * Performs other duties as assigned. * Work overtime as dictated by business whether mandatory or voluntary. SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 1-3 years' experience working in inventory control or warehousing admin experience. Certificates, Licenses, Registrations or Professional Designations * None Other * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Intermediate computer skills * RF Scanners * Proficient MS Office Applications Language Skills * English (reading, writing, verbal) Mathematical Skills * Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner. * Ability to perform duties with minimal supervision or guidance. * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. * Effective communication skills PREFERRED QUALIFICATIONS * 1-2 years' experience working in a warehouse/logistics/distribution environment * 1-2 years' experience working with Warehouse Management Systems (WMS) PHYSICAL DEMANDS Occasionally * Bending Frequently * Walking and Standing Constantly * Sitting Ability to Lift/Carry and Push/Pull * 11-20 pounds o Reach above shoulder, squat, or kneel. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $25k-32k yearly est. 2d ago
  • Director of Operations (BCBA) ABA -SIGN ON/RELOCATION $ (NB)

    Highlights Healthcare

    Operations manager job in New Bern, NC

    Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our Learning Centers. with Highlights? Competitive compensation up to $145,000 annually Monday through Friday schedule with full-time hours No evening or weekend hours Clinic-based setting Quarterly bonus incentive plan Sign-on bonus Relocation assistance 9 paid holidays Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program 401K plan ACE provider - company provides 16 BACB CEU hours per year Company laptop POSITION OVERVIEW As a BCBA Director of Operations at Highlights Healthcare, you will: Supervise ABA staff for our clients with consideration of dignity and privacy. Monitor the effectiveness of skill building interventions utilizing ABA for children with autism. Conduct psychological analyses and diagnostic testing. Provide supervision to ABA Behavior Technicians on staff. Develop child-specific behavior plan in accordance with the principles of ABA Therapy. Develop and take on projects to improve client service and satisfaction. Develop and take on projects to improve employee performance, retention, and satisfaction. Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods. Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations. Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities. QUALIFICATIONS BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis. Master's Degree from an accredited program in ABA or related field. Current BCBA Certification from the BACB. At least five years of experience in Applied Behavior Analysis (ABA). Must have a proven track record of progressive leadership and/or management experience. Experience with programming, developing, and implementing multiple intervention programs. Must have a reliable car valid Driver's License, and proof of insurance. Demonstrated ability to work independently, produce high-quality results while handling competing priorities. Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach. Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements. Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance. COVID-19 considerations: HHC follows all applicable CDC guidelines. #INDHP
    $145k yearly Auto-Apply 60d+ ago
  • Regional President, Mid-Atlantic

    Century Complete

    Operations manager job in Wilmington, NC

    What You'll Do: The Regional President is responsible for the full P&L performance of Century Complete's Mid-Atlantic Region which currently consists of Charlotte, Triad, Triangle, Coastal, NC and the Midlands in SC. The Regional President leads a team of Vice Presidents and Division Managers covering lot Acquisition, Sales, and Division Operations (construction, purchasing, customer service & warrantee). The primary focus is to expand volume in existing markets and finding new markets within the Region. Your Key Responsibilities Include: Lead growth in the current divisions and expand to new markets. Full P & L responsibility for homebuilding operations in start-up and existing markets, targeting 750+ annual closings. Ensure the regional plan is achieved for sales, starts, closings, and lot acquisition. Provide oversight and leadership to Division Managers, ensuring adequate vendor bases are established and maintained to provide the company with the best market rate for labor and materials. Drive performance of the Divisions to achieve company initiatives related to quality, construction adherence, and safety. Ensure the Divisions attain customer survey scores per company guidelines, and that customer issues are resolved quickly. Work with the corporate management team for strategic business planning and implementation. Analyze division financials and variance reports to ensure maximum profitability. What You Have: Production home building experience, preferably in the first-time homebuyer segment. A strategic business mindset with a depth of knowledge in lot acquisition (including underwriting & land development), new home construction, new home sales leadership, purchasing, and the customer experience.. Exceptional written and verbal communication skills. Ability to analyze and scrutinize construction, purchasing, and financial reporting metrics set forth by the company. A dynamic, motivating leadership style and are not afraid to roll up your sleeves and get your hands dirty if/when necessary. Your Education and Experience: Bachelor's degree or equivalent certification, accreditation, or job experience. Minimum of 10 year in a leadership role within the production home building industry. About Century Complete Our mission of More Home, Less Money is only possible with the best talent in the industry. If that's you-if you're a self-starter, changemaker, and thoughtful collaborator ready to take your career to the next level-then apply today! As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, with a focus on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. For team members, our goal is to provide the resources, opportunities, and benefits to build successful and rewarding careers. #LI-DS1
    $80k-125k yearly est. Auto-Apply 13h ago
  • District Manager

    SROA Property Management, LLC

    Operations manager job in Jacksonville, NC

    Job Description Become the newest member of our exciting team at SROA Capital as we redefine self-storage! At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel two years in a row. SROA Capital is a vertically integrated private equity real estate and technology platform that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally. The District Manager is responsible for the successful operation of multiple retail locations in a defined territory as well as managing and retaining a high-performing team of property managers. Duties and Responsibilities Review property budgets and P&L statements with property managers to establish objectives that help drive property and company goals. Ensure each store achieves its targeted revenue projections. Research, define, and implement operational improvements, sales, and marketing programs in support of increased revenue growth. Manage payroll, repair, and maintenance expense budgets as well as oversight of property manager incentive program. Conduct regular property audits, ensuring properties are safe and meet all company operational standards. Manage delinquent tenant process including coaching teams to reduce delinquency rates and improve customer retention. Develop the skills of store managers to ensure maximum profit potential. Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers. Motivate, train, and develop all associates in each store, focusing on excellent customer service, rapport building and sales functions including cross and up-selling. Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management. Respond to customer inquiries in a timely manner and address their concerns quickly. Maintain a high level of orderliness throughout the stores by means of exemplary leadership. Qualifications Associates Degree in a related field or equivalent combination of education and experience. Previous multi-unit storage management experience. Minimum of 5 years in a supervisory position. Proven leadership experience in hiring, training, and retaining teams of hourly employees. Ability to visit multiple properties within a district. Strong financial, analytical, and time management skills. Proficient with Word and Excel and web-based systems. Proven results with the ability to drive revenue and control expenses to budget. Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers in person, in writing, and over the phone. Must be available to occasionally provide support to employees on weekends and select holidays, as needed. SROA Offers: Company Car Competitive pay with bonus potential UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
    $81k-129k yearly est. 6d ago
  • Director of Operation (MSP)

    Cw It Support

    Operations manager job in Wilmington, NC

    Director of Operations - CW IT Support Location: Wilmington, NC (On-Site) Full-Time | Leadership Role | Growth-Driven Are You a Results-Driven Leader Ready to Take CW IT Support to the Next Level? CW IT Support is on the hunt for a Director of Operations-a dynamic, process-driven leader who thrives on efficiency, accountability, and team development. This is an opportunity to lead a fast-growing MSP, optimize operations, and ensure our clients receive top-tier IT support. If you're a strategic thinker with a passion for customer success, team leadership, and operational excellence, we want to meet you! Why CW IT Support? Fast-growing IT support provider with a strong client base Work with a high-energy, results-oriented team We believe in Extreme Ownership, Continuous Improvement, and Customer Excellence Opportunities for career growth and professional development Check out our company culture and benefits at: *************************** What You'll Be Doing ✅ Overseeing Operations: Lead and optimize our service delivery, client onboarding, and project execution ✅ Driving Customer Success: Maintain 95%+ CSAT rating and ensure 100% client retention ✅ Scaling Efficiently: Improve processes to drive profitable revenue growth ✅ Building a High-Performing Team: Recruit, train, and mentor top-tier IT professionals ✅ Optimizing Performance Metrics: Monitor KPIs, track operational goals, and ensure service excellence Reports directly to the company president, who oversees revenue generating activities What We're Looking For ✔ Leadership & Problem-Solving: Strong ability to analyze issues, make data-driven decisions, and drive results ✔ Technical Knowledge: Advanced IT Skillset around servers, networks, and M365; experience in IT operations is a MUST ✔ High Standards: Passionate about efficiency, organization, and accountability ✔ Strong Communication: Clear, professional, and proactive in both verbal and written communication ✔ Drive & Adaptability: A growth-oriented mindset and ability to thrive in a fast-changing environment Perks & Benefits ✨ Competitive salary + performance incentives + 100% Health / Dental / Vision + 401(k) match ✨ Career advancement in a rapidly growing company ✨ Be part of a team that values employees, clients, and the community Ready to apply? Visit *************************** Let's build something great together!
    $77k-138k yearly est. 60d+ ago
  • Director of Operations (RN or PT)

    Well Care Health 4.4company rating

    Operations manager job in Wilmington, NC

    The Director of Operations works under the supervision of the Senior Director of Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market • Providing effective and strong leadership to all Market teams • Promoting a positive working environment and culture that engages and fulfills all teams and minimizes regrettable turnover • Managing and overseeing all operations to ensure the consistent delivery of high quality and profitable home health services, as well as results for operational and financial key metrics. • Assuring Market's compliance with all applicable rules, regulations and standards. • Overseeing and driving experience excellence for patients, families, referrals sources, and vendor partners • Planning, developing, implementing and evaluating home health services, programs and activities. • Performing other appropriate duties as assigned. PRIMARY JOB DUTIES 1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers. 2. Ensures agency compliance with applicable laws, regulations and accreditation standards. 3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility 4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget. 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance the Market's performance. 8. Demonstrates a daily commitment to the values and culture of Well Care. 9. Demonstrates positive interpersonal relations in dealing with all members of the organization. 10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis. 11. Maintains confidentiality. JOB SPECIFICATIONS 1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred. Master's Degree in nursing or health related field preferred. 2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting. 3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field. 4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate. 5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc. 6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices. 7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem solving skills. 8. Essential sensory requirements: Ability to see, hear and communicate verbally. 9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters. 10. Hours of Work: Hours are flexible to meet the needs of the agency. 11. Must have valid North Carolina driver's license and an operational vehicle.
    $78k-121k yearly est. Auto-Apply 27d ago
  • Operations Manager

    Mastec Advanced Technologies

    Operations manager job in New Bern, NC

    **MasTec Utility Services** delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients. MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work. MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization. **Job Summary** The Operations Manager provides administrative and technical management for projects and direction of field operations through subordinate managers. This position manages field operations and works with customers, senior leaders, as well as personnel from various other departments. Responsibilities + Oversee total construction effort to ensure projects are constructed in accordance with design, budget, and schedule. + Interface with field managers, clients, subcontractors, and owners to assure customer satisfaction. + Plan, coordinate, and/or supervise activities of all operations' employees on assigned projects. + Confer with project personnel to update project schedules on a weekly basis. + Keep direct contact with projects in progress by visiting project sites. + Assist in disputes on all projects, negotiating as required to reach a resolution of construction problems. + Oversee all bid projects, including P&L responsibility and management of fleet assets dedicated to bid projects. + Work with Office Manager to ensure compliance with all internal reporting deadlines. + Prepare weekly revenue and cost reports. + Prepare and submit invoicing on a weekly basis. Work to resolve all accounts receivable invoices over 51 days. + Ensure all company, client, and project policies, procedures, and standards are adhered to and interpret policies as required. + Cultivate and continuously seek to enhance an in-depth understanding of corporate and industry practices, processes, standards, etc. and their impact on project activities. + Assist with implementation/interpretation of safety programs. Liaise with estimating to ensure projects comply with cost, revenue, and schedule. + Examine estimates of material, equipment, production costs, performance requirements, and delivery schedules to ensure completeness and accuracy. + Prepare status reports and modify schedules or plans as required. + Prepare project reports for management, client, or others, including dollar estimates to complete and variance analysis for significant items. + Analyze projects for adherence to budget and percentage of profitability. + Directly supervise 3 to 10 supervisors. + Carry out supervisory responsibilities such as training employees, planning, assigning, and directing work, appraising performance, rewarding, and disciplining employees, and addressing complaints or resolving problems according to company policies. + Perform other duties as required and/or assigned. Qualifications **Minimum** + Bachelor's Degree in Construction Science, Engineering, or related field. + 5 years of experience. + Previous supervisory experience. **Preferred** + 8 or more years of related experience, with significant supervisory experience. + OSHA 10 Certification. **Physical Demands and Work Environment** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds. _Please note this is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities._ Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). Equal Employment Opportunity: The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories. **Minimum** + Bachelor's Degree in Construction Science, Engineering, or related field. + 5 years of experience. + Previous supervisory experience. **Preferred** + 8 or more years of related experience, with significant supervisory experience. + OSHA 10 Certification. **Physical Demands and Work Environment** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds. _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities._ Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). Equal Employment Opportunity: The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories. + Oversee total construction effort to ensure projects are constructed in accordance with design, budget, and schedule. + Interface with field managers, clients, subcontractors, and owners to assure customer satisfaction. + Plan, coordinate, and/or supervise activities of all operations' employees on assigned projects. + Confer with project personnel to update project schedules on a weekly basis. + Keep direct contact with projects in progress by visiting project sites. + Assist in disputes on all projects, negotiating as required to reach a resolution of construction problems. + Oversee all bid projects, including P&L responsibility and management of fleet assets dedicated to bid projects. + Work with Office Manager to ensure compliance with all internal reporting deadlines. + Prepare weekly revenue and cost reports. + Prepare and submit invoicing on a weekly basis. Work to resolve all accounts receivable invoices over 51 days. + Ensure all company, client, and project policies, procedures, and standards are adhered to and interpret policies as required. + Cultivate and continuously seek to enhance an in-depth understanding of corporate and industry practices, processes, standards, etc. and their impact on project activities. + Assist with implementation/interpretation of safety programs. Liaise with estimating to ensure projects comply with cost, revenue, and schedule. + Examine estimates of material, equipment, production costs, performance requirements, and delivery schedules to ensure completeness and accuracy. + Prepare status reports and modify schedules or plans as required. + Prepare project reports for management, client, or others, including dollar estimates to complete and variance analysis for significant items. + Analyze projects for adherence to budget and percentage of profitability. + Directly supervise 3 to 10 supervisors. + Carry out supervisory responsibilities such as training employees, planning, assigning, and directing work, appraising performance, rewarding, and disciplining employees, and addressing complaints or resolving problems according to company policies. + Perform other duties as required and/or assigned.
    $59k-98k yearly est. 60d+ ago
  • Regional Director of Operations

    Crown Hotel & Travel Management LLC

    Operations manager job in Wilmington, NC

    The Director of Operations (Regional Assignment - Raleigh-Asheville) is responsible for the overall operational leadership, performance, and compliance of a portfolio of approximately seven hotels within the assigned geographic region. This position functions as a Director of Operations role with full operational authority and accountability, with the regional designation used solely to identify the geographic area of responsibility. The Director of Operations serves as the primary operational leader for General Managers, ensuring Crown Hotel & Travel Management standards, brand requirements, and company policies are consistently executed. This role is strategic and supervisory in nature and is not intended to function as a day-to-day task-level position. However, if shifts in any capacity are necessary for the normal operation of the hotel then the RDOO may be required to assist. Reporting Relationship Reports directly to the Vice President of Operations and/or the President & CFO Scope of Responsibility • Oversight of approximately seven hotels across multiple brands • Direct operational leadership of General Managers • Full accountability for guest satisfaction, financial performance, compliance, and leadership culture across the region Key Responsibilities - Operational Leadership • Maintain full operational authority for assigned hotels, including staffing decisions, performance management, and execution of company directives. • Conduct regular on-site property visits to assess operations, leadership effectiveness, physical condition, and guest service delivery. • Ensure compliance with Crown policies, brand standards, and all applicable federal, state, and local regulations. • Ensure properties are prepared for and successfully complete brand QA, health department, safety, and regulatory inspections. Key Responsibilities - Financial & Performance Management • Directly accountable for achieving budgeted financial results through the leadership and performance of General Managers. • Review and analyze financial statements, QA results, and guest feedback. • Identify trends and implement corrective action plans as needed. • Collaborate with corporate leadership and ownership on capital planning, cost control, and operational improvements. Key Responsibilities - People Leadership & Human Resources • Recruit, onboard, coach, evaluate, and develop General Managers in alignment with Crown personnel policies. • Support and oversee performance management, disciplinary actions, investigations, and terminations in compliance with company policy and employment law. • Promote a professional, compliant, and positive workplace culture. • Ensure adherence to Equal Employment Opportunity, harassment prevention, safety, and conduct policies. Key Responsibilities - Training, Compliance & Brand Standards • Ensure consistent implementation of Crown SOPs, training programs, and brand initiatives. • Monitor completion of required training, certifications, and documentation. • Serve as a resource to General Managers regarding policy interpretation and operational challenges. • Maintain professional communication with corporate leadership, ownership groups, and property teams. • Provide regular written and verbal reports on property performance, staffing changes, compliance issues, and operational risks. • Participate in leadership meetings, planning sessions, and special projects as assigned. Travel & Availability • Frequent travel between assigned properties is required. • Maintain a flexible schedule, including evenings, weekends, and holidays as operational needs dictate. Candidates must be within a 2-3 hour drive of their hotel locations in Raleigh area and Asheville area. Qualifications & Requirements • Minimum 5 years of progressive hotel operations experience; multi-property oversight strongly preferred. • Proven experience leading and holding General Managers accountable. • Strong understanding of hotel financials, labor management, QA standards, and regulatory compliance. • Excellent leadership, communication, and organizational skills. • Valid driver's license with acceptable driving record and ability to travel extensively within North Carolina. • Proficiency in hotel systems, reporting tools, and Microsoft Office applications. Physical & Work Requirements • Ability to conduct on-site inspections, walk properties, climb stairs, and assess operational areas. • Ability to travel frequently within the assigned region. Travel estimated at 70% Employment Status This position is classified as full-time, exempt, and at-will. Duties and responsibilities may be modified at the discretion of Crown Hotel & Travel Management, LLC to meet business needs.
    $84k-133k yearly est. Auto-Apply 14d ago
  • Landscape Lighting Operations Manager

    Outdoor Lighting Perspectives

    Operations manager job in Wilmington, NC

    Benefits: Bonus based on performance Competitive salary Free uniforms Training & development Health insurance JOB SUMMARYAn Outdoor Lighting Perspective Landscape Lighting Operations Manager plays an active role in the research, planning and implementation of strategies that align with department and company goals, as established by the franchise owner. You are expected to lead by example, hiring and motivating staff to meet and exceed their personal and professional goals while maintaining a positive and rewarding work environment. ESSENTIAL DUTIES & RESPONSIBILITIES Direct supervision of 1-2 employees, with heavy involvement in the hiring, orientation, training, development, performance management, leadership and advancement of all staff Provides regular and recurring goal setting, mentoring & feedback to all direct reports Continuous strategic planning, including suggested changes to vision and business plans Sustains a work environment that builds positive professional relationships, creates accountability and rewards performance Determines operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses, and establishes productivity, quality, and customer-service standards Proactively suggests, creates or modifies and implements policies and procedures that maintain profitability Objectives by estimating requirements, preparing an annual budget Maintains professional and technical knowledge by tracking emerging trends in operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies Working occasional nights to perform night time demonstrations or nighttime adjustments Installation and servicing of low voltage lighting and holiday lighting ESSENTIAL SKILLS & ATTRIBUTES Knowledge and competence in the following dimensions: Staffing and Performance Management; Labor Law Compliance; Teambuilding, Effective Communications; Organizational Planning, Quality Control; Safety; Accountability; Customer Service Exceptional interpersonal skills and human relation skills that positively benefits interaction with staff, partners and external clientele Ability to work both independently and as a team player Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a past paced environment Excellent managerial skills with an understanding of how to hire employees who fit job requirements Ability to teach, train, mentor, evaluate and motivate staff Good decision making skills with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication Experience in providing effective and documented coaching and feedback, the courage to verbally counsel below expectation employees Ability to exercise good judgment and self-control Enthusiasm, good attitude, trustworthiness, personal integrity and honesty Ability to work autonomously and understand when a superior needs to be involved in decision making Self-motivated with a dedication to keeping up to date technically, and applying new knowledge to your job EDUCATION, TRAINING, EXPERIENCE Minimum of 1-year industry experience preferred, and/or 3 years management experience; or any combination of the above Computer skills, with a strong working knowledge of the primary Microsoft Office programs Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening PHYSICAL REQUIREMENTS Able to lift & carry items up to 50lbs Able to sit at a desk comfortably while working on a computer, for extended periods of time Able to climb a ladder Able to use a shovel and power tools to install outdoor lighting Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace. Compensation: $70,000.00 - $100,000.00 per year Since 1995, Outdoor Lighting Perspectives has been delivering beautiful outdoor lighting displays for homes, businesses, hospitality buildings, and countless other properties. We have installed over 150,000 displays and understand what it takes to do outdoor lighting the right way. No other company offers more experience than us, so when you trust our designers for your outdoor lighting project, you can count on a flawless result that you'll fall in love with every time the sun goes down. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Outdoor Lighting Perspectives Corporate.
    $70k-100k yearly Auto-Apply 60d+ ago
  • Operations Manager

    The WRK Group

    Operations manager job in Wilmington, NC

    Join Our Team as an Operations Manager Are you energized by building systems, launching new initiatives, and being part of something from the ground up? Kingswood Community Center is seeking an Operations Manager to support organization-wide operational excellence during an exciting period of expansion, including the opening of our new Kingswood Community Center this summer. This role offers the opportunity to work closely with the Deputy Director of Operations and cross-departmental teams to shape processes, support growth, and ensure that programs, events, partnerships, grants, volunteers, and facilities are fully prepared to thrive in our new space. Who We Are REACH serves as the driving force behind the revitalization of the Riverside neighborhood in Wilmington, DE. Guided by the Purpose-Built Communities model, our work centers around four core pillars: • High-Quality Mixed-Income Housing • A Cradle-to-College-and-Career Pipeline • Community Health • Economic Vitality Together with Kingswood Community Center, a hub of multigenerational programming, and The Warehouse, a cutting-edge teen-designed and teen-led youth center, we form the WRK Group - a coalition committed to transforming Riverside into a vibrant, thriving community. Learn more at **************** Organizational Overview Founded in 1946, Kingswood Community Center, Inc. (KCC) sits in the heart of the Riverside Community located in Northeast Wilmington. KCC's mission is to enable people in Northeast Wilmington and surrounding communities to achieve their potential for economic, social, and personal well-being. KCC offers programs for the youngest and oldest alike, including an early learning center, before and aftercare, youth programs, and a senior center. In addition to programming, KCC provides resources, opportunities, and events to all ages. What You'll Do As the Operations Manager, you will support organization-wide operational execution, managing consistency and compliance across all program areas. You will play a critical role in enabling program success by coordinating systems, timelines, reporting, and shared operational needs. You will collaborate closely with Program Managers, Development, Data, MarCom, Facilities, and IT; manage the organization-wide calendar; produce monthly operational reports; and represent operations in leadership and board settings as needed. Key Responsibilities • Support the Deputy Director of Operations in coordinating daily, organization-wide operations. • Monitor operational consistency, readiness, and follow-through across all programs and departments. • Maintain the organization-wide calendar and coordinate scheduling to avoid conflicts. • Support planning and logistics for programs, events, partnerships, and volunteer activities. • Collaborate cross-functionally with Programs, Development, Data, MarCom, Facilities, and IT teams. • Produce monthly operational reports and support data tracking and accountability. • Supervise assigned operational staff and support shared services as needed. • Support budgeting, compliance, and risk management efforts. • Prepare operational updates, metrics, and summaries for leadership and board review as requested. What We're Looking For Education and Experience • Bachelor's degree in Business Administration, Nonprofit Management, Operations, or a related field preferred. • Minimum of five years of experience in operations or program support, preferably within a nonprofit or community-based organization. • Proven experience supporting grants, partnerships, events, and volunteer operations. • Demonstrated ability to supervise staff and manage cross-functional workflows effectively. • Experience collaborating with Development, Data, Marketing and Communications, Facilities, and IT teams. • Strong experience producing operational reports, dashboards, and performance summaries. • Familiarity with compliance requirements, audits, and funder reporting processes. Certification Requirements • First Aid/CPR preferred; must obtain within the first 60 days of hire. Skills and Abilities • Proven cross-functional coordination skills, effectively partnering across teams to align workflows and priorities. • Experience managing grant and partnership operations, including administrative support, tracking, and compliance alignment. • Ability to support event and volunteer operations with attention to logistics, timelines, and execution. • Strong reporting and accountability skills, including data tracking, performance monitoring, and documentation. • Demonstrated process improvement capabilities, identifying efficiencies and implementing scalable solutions. • Knowledge of compliance and risk management practices to ensure organizational and funder requirements are met. Supervisory Responsibility This position does have supervisory responsibilities. Work Environment and Requirements Schedule: Monday through Friday, 8:30 AM - 5:00 PM; evening and weekend availability occasionally required. Travel: Primarily local; occasional regional or overnight travel may be required. Physical Demands: Ability to perform office-based work, move between workspaces and event sites as needed, and occasionally lift or transport materials weighing up to 20 pounds. Reasonable accommodations will be made for individuals with disabilities to perform the essential functions of this position. How We Evaluate Performance Performance in this position will be evaluated in alignment with our Employee Handbook. Equal Opportunity Employer Kingswood Community Center is committed to fostering a diverse and inclusive workplace. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, marital status, age, veteran status, or any other protected status under local, state, or federal law. How to Apply If you are a systems-minded professional who is passionate about supporting mission-driven work and community impact, we encourage you to apply, we'd love to hear from you.
    $57k-95k yearly est. 12d ago
  • Landscape Lighting Operations Manager

    Outdoor Lighting Perspectives Wilmington, Nc

    Operations manager job in Wilmington, NC

    Job DescriptionBenefits: Bonus based on performance Competitive salary Free uniforms Training & development Health insurance An Outdoor Lighting Perspective Landscape Lighting Operations Manager plays an active role in the research, planning and implementation of strategies that align with department and company goals, as established by the franchise owner. You are expected to lead by example, hiring and motivating staff to meet and exceed their personal and professional goals while maintaining a positive and rewarding work environment. ESSENTIAL DUTIES & RESPONSIBILITIES Direct supervision of 1-2 employees, with heavy involvement in the hiring, orientation, training, development, performance management, leadership and advancement of all staff Provides regular and recurring goal setting, mentoring & feedback to all direct reports Continuous strategic planning, including suggested changes to vision and business plans Sustains a work environment that builds positive professional relationships, creates accountability and rewards performance Determines operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses, and establishes productivity, quality, and customer-service standards Proactively suggests, creates or modifies and implements policies and procedures that maintain profitability Objectives by estimating requirements, preparing an annual budget Maintains professional and technical knowledge by tracking emerging trends in operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies Working occasional nights to perform night time demonstrations or nighttime adjustments Installation and servicing of low voltage lighting and holiday lighting ESSENTIAL SKILLS & ATTRIBUTES Knowledge and competence in the following dimensions: Staffing and Performance Management; Labor Law Compliance; Teambuilding, Effective Communications; Organizational Planning, Quality Control; Safety; Accountability; Customer Service Exceptional interpersonal skills and human relation skills that positively benefits interaction with staff, partners and external clientele Ability to work both independently and as a team player Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a past paced environment Excellent managerial skills with an understanding of how to hire employees who fit job requirements Ability to teach, train, mentor, evaluate and motivate staff Good decision making skills with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication Experience in providing effective and documented coaching and feedback, the courage to verbally counsel below expectation employees Ability to exercise good judgment and self-control Enthusiasm, good attitude, trustworthiness, personal integrity and honesty Ability to work autonomously and understand when a superior needs to be involved in decision making Self-motivated with a dedication to keeping up to date technically, and applying new knowledge to your job EDUCATION, TRAINING, EXPERIENCE Minimum of 1-year industry experience preferred, and/or 3 years management experience; or any combination of the above Computer skills, with a strong working knowledge of the primary Microsoft Office programs Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening PHYSICAL REQUIREMENTS Able to lift & carry items up to 50lbs Able to sit at a desk comfortably while working on a computer, for extended periods of time Able to climb a ladder Able to use a shovel and power tools to install outdoor lighting Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace.
    $57k-95k yearly est. 4d ago
  • Operational Excellence Manager

    Wanzl Na

    Operations manager job in Wilmington, NC

    Job Description The Opex Manager is responsible for leading operational excellence initiatives at the plant level, bridging strategic objectives with tactical execution. This role focuses on deploying the OPEX program, driving continuous improvement projects, and fostering a culture of operational excellence. Additionally, the Opex Manager will oversee performance monitoring and quality data auditing to ensure accuracy and compliance with company standards. Company and Opportunity Overview Wanzl North America's (WNA) vision is to be a leading entrepreneurial player in terms of market share, agility, and game-changing solutions. WNA is a solution provider, creating value along the supply chain of our customers, from the online purchase to the delivery to their customers. WNA, which includes the Technibilt and Cari-All brands, headquartered in Denver, North Carolina. With nearly 500 employees and 175 MUSD of sales, WNA focuses on the retail and distribution market segments with marquee customers such as Walmart, Amazon, and the majority of large grocers and retailers. In addition to being the largest manufacturer of shopping carts in North America, WNA has three (3) additional main product segments as well as a Service business, providing turnkey solutions for customer guidance (Access Systems) and Shelving & Fixtures, as well as Material Handling/Rolling Stock products. Additionally, WNA is active in building a “digital” business line with products for shopping cart containment, smart exit gate technology, and solutions for autonomous and/or semi-autonomous retail stores. WNA is part of the Wanzl group, headquartered in Germany, and has 12 plants in 8 countries, providing comprehensive, solutions-driven service and expert knowledge of local markets for customers across the globe through their 360°ree; service. Duties and Responsibilities: Operational Excellence & Continuous Improvement Deploy and sustain the OPEX program within the plant, ensuring alignment with corporate methodologies. Lead Lean and Six Sigma-based projects to reduce waste, optimize processes, and improve KPIs, including operational performance and material flow. Facilitate structured problem-solving sessions (PDCA, 5-Why, Fishbone) to address recurring issues. Industrial Controlling & Data Integrity Monitor operational KPIs and ensure accurate reporting of production and quality data. Audit data integrity across MES, ERP, and quality systems to guarantee compliance with company standards. Support digitalization of dashboards and reporting tools (Power BI, Excel). Project Management Plan, execute, and monitor improvement projects, ensuring delivery within scope, time, and budget. Prepare project documentation, including charters, timelines, and performance reports. Training & Change Management Develop and deliver training on OPEX tools and methodologies for supervisors and operators. Drive cultural change by engaging stakeholders and promoting continuous improvement mindset. Cross-Functional Collaboration Coordinate with Production, Materials, and Quality teams to ensure alignment and successful execution of initiatives. Benchmark best practices and apply innovative solutions to enhance operational performance. Skills and Experience: Bachelor's degree in Industrial Engineering, Mechanical Engineering, or related field. MBA degree is a plus. Lean Manufacturing expert. Proven experience in VSM, identifying current state, future state, areas of optimization and required projects. Six Sigma Black Belt certified. Proven experience in projects implementation. Deep knowledge and proven experience on Problem Solving methodologies. Minimum of 3 years of experience in operations, continuous improvement, or OPEX roles, within Manufacturing. Strong analytical skills and proficiency in data analysis tools (Excel, Power BI). Deep knowledge on Industrial KPIs (SQMDC). Excellent project management skills, with a track record of successfully leading cross-functional initiatives. Project Management certification is a plus. Outstanding communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization, supporting organizational culture change management. Ability to Mentoring and Coaching, increasing Team's motivation and focus. Ability to facilitate Workshops and to manage high exposure presentations. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Proactiveness and Flexibility are a must. Ability to be self-driven and self-motivated. Result-oriented.
    $57k-95k yearly est. 12d ago
  • Operations Manager @ Hampton Inn Eastwood

    Summit Hospitality Incorporated 3.4company rating

    Operations manager job in Wilmington, NC

    Job DescriptionDescription: The Operations Manager is responsible for Hotel Operations, with direct oversight of the Guest Services manager and the Hotel Reservations Systems. This position reports directly to the Assistant General Manager and will help to inform planning and development for Front Desk, maintenance, F&B and housekeeping departments. The Operations Manager will work closely with the Guest Service Manager ensuring back-of-house operations and front-of-house operations are coordinated. The Operations Manager will work with the guest services manager to manage Front Desk staff and operations to ensure excellence in product and service is provided to all guests. Responsibilities: o Oversee day-to-day front of house operations, including housekeeping, and hotel reservations; Fill in as Rooms Inspector when needed o Oversee property management system and integration with all external systems to ensure proper function o Oversee systems used to manage guests, as well as maintenance work orders to make sure staff are utilizing these appropriately o Collaborate with General Manager as follows: o Front Desk training o Drafting Front Desk schedules to ensure appropriate staffing o Manages and motivates all front office personnel with the supervision of staffing, training, discipline, scheduling, and performance, hires employees as directed by GM o Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting. o Manages Guest Services Relations, Training, and Guest Response processes. Investigates and makes a record of guest complaints o Ensuring that product is adequately servicing guest needs and expectations QUALIFICATIONS: o Must be able to work all shift including weekends and evenings o Must have demonstrated computer skills for guest registration, reservations, reporting, etc. o A minimum of average financial comprehension to understand and interpret numbers as they apply to operations in hotels o Proficient supervisory skills o Capable of developing and training subordinates o High level of patience, problem solving skills, tact, diplomacy to defuse anger and resolve conflicts/disputes o Duties are subject to change and additional responsibilities/tasks may be assigned Requirements:
    $44k-70k yearly est. 14d ago
  • Water/Fire/Mold Restoration Operations Manager

    Voda Cleaning & Restoration

    Operations manager job in Morehead City, NC

    Benefits: Bonus based on performance Free uniforms Paid time off Training & development Seeking EXPERIENCED Operations Manager - at least 3 years of Water / Mold Remediation Team Management experience. The primary duties involve all tasks associated with the overall completion of projects. Basic skills and tasks listed here are core to the position within the company. (1) Management of Remediation Team. (2) Assessing properties to determine extent of damage. (3) Water Extraction (3) Removing and replacing damaged materials, such as wallboards, lumber, and carpets and placing, monitoring, and removing equipment. (4) Cleaning structures damaged by water, fire, mold and other causes. (5) Job documentation. (6) Adhering to safety standards required on each job. (7) Working with insurance companies. (8) The use of Xactimate for writing estimates. Training & Growth: If updated certifications are needed you will be provided both internal and external training events, and cross training opportunities by the company. You will be able to develop overall remediation team and company culture. As a selected team member you are expected to grow over time with increasing productivity and support for each team member. Training subjects include:1. Job Scoping 2. Estimating 3. Scheduling 4. Marketing Job Type: Full-time Salary: $50,000.00 - $65,000.00 per year + Commission Benefits: · Paid time off · Professional development assistance Supplemental pay types: · Bonus pay Ability to commute/relocate: · Need to be able to work in the Rocky Mount-Jacksonville area. Experience: · Restoration (Required) License/Certification: · WRT Certification (Preferred) · OSHA 30 (Preferred) · Hazardous Waste Operations & Emergency Response Training (Preferred) Work Location: In person Compensation: $55,000.00 - $75,000.00+ per year Compensation: $60,000.00 per year Welcome to Voda Cleaning and Restoration! Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives. At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake. What sets Voda Cleaning and Restoration apart? Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable. Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game. Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force. Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs. Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress. Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth. Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish. So, if you're ready to embark on a journey of impact and excellence, Voda Cleaning and Restoration welcomes you with open arms. Together, we will forge a brighter, cleaner future for our clients, our team, and the world around us. Join us and be a part of something extraordinary! Apply now and become part of a greater mission! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.
    $55k-75k yearly Auto-Apply 8d ago
  • Water/Fire/Mold Restoration Operations Manager

    Voda Cleaning & Restoration of Greenville-Rocky Mount

    Operations manager job in Morehead City, NC

    Job DescriptionBenefits: Bonus based on performance Free uniforms Paid time off Training & development Seeking EXPERIENCED Operations Manager - at least 3 years of Water / Mold Remediation Team Management experience. The primary duties involve all tasks associated with the overall completion of projects. Basic skills and tasks listed here are core to the position within the company. (1) Management of Remediation Team. (2) Assessing properties to determine extent of damage. (3) Water Extraction (3) Removing and replacing damaged materials, such as wallboards, lumber, and carpets and placing, monitoring, and removing equipment. (4) Cleaning structures damaged by water, fire, mold and other causes. (5) Job documentation. (6) Adhering to safety standards required on each job. (7) Working with insurance companies. (8) The use of Xactimate for writing estimates. Training & Growth: If updated certifications are needed you will be provided both internal and external training events, and cross training opportunities by the company. You will be able to develop overall remediation team and company culture. As a selected team member you are expected to grow over time with increasing productivity and support for each team member. Training subjects include:1. Job Scoping 2. Estimating 3. Scheduling 4. Marketing Job Type: Full-time Salary: $50,000.00 - $65,000.00 per year + Commission Benefits: Paid time off Professional development assistance Supplemental pay types: Bonus pay Ability to commute/relocate: Need to be able to work in the Rocky Mount-Jacksonville area. Experience: Restoration (Required) License/Certification: WRT Certification (Preferred) OSHA 30 (Preferred) Hazardous Waste Operations & Emergency Response Training (Preferred) Work Location: In person Compensation: $55,000.00 - $75,000.00+ per year
    $55k-75k yearly 7d ago

Learn more about operations manager jobs

How much does an operations manager earn in Jacksonville, NC?

The average operations manager in Jacksonville, NC earns between $46,000 and $122,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Jacksonville, NC

$75,000

What are the biggest employers of Operations Managers in Jacksonville, NC?

The biggest employers of Operations Managers in Jacksonville, NC are:
  1. Raising Cane's
  2. First Watch
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