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  • AVP, Debt Ops Analytics - Data-Driven Insights Leader

    Walker & Dunlop 4.9company rating

    Operations manager job in Bethesda, MD

    A leading commercial real estate finance company seeks an AVP, Debt Operations Analytics to lead data-driven solutions. You will define and oversee KPI/KRI strategy, manage dashboard reporting in Power BI, and work closely with Compliance for data quality. This role requires 5+ years in analytics within financial services and expertise in AI tools. The position offers a salary range of $100,000 - $110,000 with a discretionary bonus. #J-18808-Ljbffr
    $100k-110k yearly 4d ago
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  • District Manager

    Prime Group Holdings, LLC 4.6company rating

    Operations manager job in Baltimore, MD

    Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. Position Overview: The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market. Essential Responsibilities: · Develop and implement plans to achieve sales goals and optimize the portfolios NOI; · Enable and drive strong operational performance of the assigned portfolio of businesses; · Inspire, lead, develop the team; · Monitor and improve sales, cost management, employee management and safety; · Identify and drive opportunities to improve business performance; · Enforce all company policies, procedures and code of ethics; · Manage employee performance including hiring, termination, discipline, development and management; · Manage escalations and approvals in a timely and thorough manner. Qualifications · Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required; · Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry; · Excellent communication, interpersonal and motivational skills; · Demonstrated experience in building “ownership” and accountability in a team · Strong analytical and problem-solving abilities; · Able to prioritize multiple projects and deal with numerous interruptions; · Work well under pressure, meeting deadlines consistently; · Able to work independently with minimal supervision and lead 20-35+ employees; · Computer skills: Solid understanding of the Microsoft suite of products; · Willing to work a flexible schedule, including weekends. · Must be able to perform some of the physical requirements of the job (ability to lift 50lbs); · Valid state driver's license and reliable transportation; · Ability to travel within the district and to other designated locations as directed by the company. Compensation · Competitive rate of pay and a generous benefits program · Participation in company's performance-based incentive program(s) · Medical, dental, vision, life, short-term disability, and long-term disability insurance program · Paid vacation time; paid sick time; paid holidays Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $93k-157k yearly est. 3d ago
  • Director of Operations

    Mad Science of Washington Dc

    Operations manager job in Silver Spring, MD

    Director of Operations (Hands-On, Growing Organization) Mad Science of DC-Maryland-Virginia In-Person | Silver Spring, MD $105,000-$130,000 + Benefits About the Role Mad Science of DC-Maryland-Virginia brings hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year. Our mission is to make science exciting, memorable, and fun for kids, and behind the scenes, that takes a thoughtful, well-run operation. We're hiring a Director of Operations to lead that operation. This role is designed for someone who is strong operationally and ready to grow. You don't need to have done everything listed below at full scale before. You will work closely with the owner, especially during your ramp-up period, and receive hands-on support as you take ownership of systems, people, and day-to-day execution. This is a hands-on leadership role for someone who enjoys solving real problems, managing people, and building systems that make life easier for teams in the field. You'll work closely with the owner and leadership team, oversee day-to-day operations, and steadily improve how we schedule, staff, train, and support a large, multi-site organization. If you like variety, responsibility, and seeing the direct impact of your work, this role offers all three. This position is best suited for someone who: Likes being in the mix, not siloed Is comfortable juggling logistics, people, and priorities Enjoys building structure in active, fast-moving environments Wants to grow with an organization that values trust, autonomy, and mission You won't be dropped into chaos, but you also won't be bored. What You'll Be Responsible For: Logistics & Scheduling (Core Function) Build and manage weekly schedules for programs at 100+ schools Assign 20-30 instructors during the school year and 80+ instructors in summer Ensure 100% program coverage with minimal last-minute changes Optimize instructor travel routes, timing, and resource allocation Oversee equipment flow, supply kits, and warehouse coordination Maintain a stable, predictable logistics rhythm across the organization Team Leadership Lead Senior Instructors, Zone Coordinators, and instructional staff Run training, onboarding, and staff development programs Ensure consistent, high-quality program delivery across sites Summer Operations (High-Volume Season) Serve as first point of contact for routine counselor issues Handle typical parent calls and moderate behavior concerns Provide rapid problem-solving support to staff on-site Escalate serious behavior or safety issues directly to the owner Ensure camps run smoothly, safely, and with high parent satisfaction Hiring & Staffing Own recruiting, interviewing, hiring, and onboarding Build and maintain seasonal hiring pipelines Develop staffing plans for both school-year and summer demand Office Operations & Culture Help maintain a positive, energetic, mission-driven office culture Collaborate with the owner on staff performance tracking Lead internal events (team gatherings, holiday events, staff appreciation) Customer, School & Parent Support (School Year) Resolve operational issues quickly and professionally Provide program quality oversight Support the sales team during high-volume periods when needed Compliance & Standards Maintain background checks, certifications, and safety documentation Keep policies updated and properly documented Create and maintain SOPs for key operational processes Strategic Growth Support As the company grows, you'll partner with leadership to: Identify opportunities to scale Improve and automate operational systems Increase organizational capacity Forecast logistics and staffing needs for expansion Ensure infrastructure supports smart, sustainable growth This role has significant influence over how Mad Science evolves in the coming years. What Success Looks Like (After Ramp-Up) These goals are directional targets, not day-one expectations. We focus on steady improvement, clear communication, and solving problems as they arise. These are the outcomes we work toward together over your first 6-12 months: 95-100% of programs staffed at least 7 days in advance Less than 3% same-day staffing changes 98%+ on-time program start rate Measurable reduction in instructor travel time within 6 months Parent & school satisfaction rating of 4.7+/5 Summer hiring completed by May 15 Full implementation of SOPs within 6 months Strong seasonal staff retention and training completion Success here is about stability, predictability, and continuous improvement - not perfection. Hours & Location Full-Time · In-Person 12065 Tech Rd, Silver Spring, MD School Year: Monday-Friday, 9:00 AM - 5:00 PM Summer (10 weeks): Monday-Friday, 8:00 AM - 4:00 PM Summer includes after-hours availability for urgent scheduling or staffing issues. These situations are typically brief, require quick decision-making, and can be handled remotely. The owner remains actively involved during peak summer weeks and serves as an escalation and support resource. Compensation & Benefits $105,000-$130,000, based on experience and demonstrated strength in multi-site operations Health insurance (60% employer-paid) Retirement plan with match + Roth IRA option PTO, holidays, and sick leave Why Join Us This is the highest operations role in the company, offering long-term stability, meaningful autonomy, and the opportunity to run a complex, mission-driven organization that reaches thousands of families every year. You'll build systems that matter, lead people who care, and help shape how Mad Science grows in the years ahead.
    $105k-130k yearly 4d ago
  • SVP, Head of Operations

    Capital Bank Md 4.3company rating

    Operations manager job in Rockville, MD

    About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Head of Operations is a strategic leadership role responsible for overseeing the bank's operational functions while supporting the organization's digital transformation strategy. This individual will ensure operational excellence, regulatory compliance, and customer satisfaction while advancing innovation through digital platforms, automation, and data-driven solutions. The role requires a forward-thinking leader with deep banking expertise and the ability to align people, processes, and technology to achieve long-term business objectives. Position Responsibilities Operational Leadership Oversee all core banking operations, including deposit and loan operations, payment processing, treasury services, and back-office functions. Establish and monitor KPIs to ensure efficiency, accuracy, and compliance in day-to-day operations. Collaborate with compliance, risk, and audit teams to ensure adherence to regulatory requirements and internal controls. Drive continuous process improvement to reduce costs, improve turnaround times, and enhance client experience. Change Management & Leadership Build and lead cross-functional teams to deliver large-scale operational and digital initiatives. Act as a change champion, ensuring smooth adoption of new technologies and processes across the bank. Mentor and develop staff, fostering professional growth and preparing future leaders in both operations and digital strategy. Manages performance of the team and conducts performance reviews within the processes of the Bank. Strategic Planning & Execution Partner with executive leadership to align operational and digital initiatives with overall business strategy. Develop budgets, forecasts, and resource plans to support operational and digital transformation objectives. Provide regular updates to the executive team and Board of Directors on progress, risks, and opportunities. Education and Experience Required: Bachelor's degree in Business Administration, Finance, Information Technology, or related field required; MBA or equivalent preferred. 10+ years of progressive experience in banking operations, with at least 5 years in a senior leadership role. Demonstrated success leading digital transformation initiatives within a financial institution. Strong knowledge of banking regulations, risk management, and compliance requirements. Proven track record of leading process improvement, technology integration, and organizational change. Strategic thinker with the ability to translate vision into actionable plans. Strong leadership and team-building skills; able to influence and inspire at all levels. Excellent communication, presentation, and stakeholder management skills. Deep understanding of core banking systems, digital platforms, and emerging financial technologies. Technical Knowledge and Skills Microsoft office software suite (Word, Excel, PowerPoint, etc); excellent oral and written communication skills. Has the following knowledge: Advanced credit underwriting and financial acumen. Experienced in the fundamentals of change management. Expert understanding of Bank financials. Project Management Compensation Base Salary Range: $175,000 - $225,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $175k-225k yearly 4d ago
  • Radiation Portal Monitor Site Manager

    Pop-Up Talent 4.3company rating

    Operations manager job in Bethesda, MD

    Bethesda, MD 20814 We are seeking a skilled and driven Radiation Portal Monitoring (RPM) Site Manager to support our commercial clients with the deployment and lifecycle management of RPM systems. In this dynamic role, you'll provide hands-on technical expertise across design, field setup, construction, commissioning, and training. You'll also lead stakeholder engagement, ensure project compliance, and guide installation teams with your deep knowledge of RPM technologies. If you're passionate about security innovation and thrive in fast-paced, mission-critical environments, we'd love to have you on our team RESPONSIBILITIES: Provide lifecycle management and oversight of multiple deployment projects Manage outreach to site stakeholders (e.g., CBP, Port Authorities, Terminal Operators), track deliverables, and ensure compliance with project specifications Offer technical guidance on RPM lane design requirements Provide technical recommendations to installation and construction teams Support deployment and installation of RPM equipment during site construction Lead commissioning efforts for new RPM installations QUALIFICATIONS: Proven experience interfacing with customers and stakeholders in both technical and operational environments At least 5-10 years of direct experience in the deployment and installation of Radiation Portal Monitor (RPM) equipment Hands-on experience with RPM systems manufactured by Client, Smiths Detection, and Rapiscan Systems Deep knowledge of the RPM deployment lifecycle, including construction, installation, startup, and commissioning Demonstrated experience managing the full lifecycle of technical systems-from initial deployment and installation through field maintenance and system upgrades Strong stakeholder management skills, with the ability to serve as a primary liaison between field personnel, technical teams, and government and/or commercial clients Experience operating in field-based technical environments, including logistics coordination, installation oversight, and resolution of systemic technical issues across distributed equipment fleets Proven success in technical project or program management within high-security, government-regulated environments such as Client, DoD, DoE or similar national security programs Proficiency in managing budgets, schedules, and resources for complex technical deployments Strong verbal and written communication skills Excellent organizational and time management abilities Project Management Professional (PMP) certification preferred TRAVEL: This position is primarily remote; however, the Site Manager will be expected to travel occasionally to project sites. Travel is estimated at up to 25%, though this may increase based on project demands, client requirements, or operational needs. All trips will be planned in coordination with project timelines and business priorities. Flexibility and adaptability to evolving travel needs are essential We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00795
    $39k-67k yearly est. 1d ago
  • General Manager

    Clyde's Restaurant Group 4.1company rating

    Operations manager job in Chevy Chase, MD

    Base Salary: $115,000 - $125,000 / year based on experience + Quarterly Bonus Potential Clyde's of Chevy Chase, part of Clyde's Restaurant Group, is hiring a General Manager. Clyde's of Chevy Chase offers the opportunity to lead one of the area's most beloved, high-volume restaurants within a stable company known for its people-first culture, work-life balance, competitive pay, and long-term career opportunities. This role is ideal for a General Manager who thrives in a complex, creatively driven operation-leading large teams, delivering exceptional guest and employee experiences, maintaining impeccable facility standards, and cultivating a vibrant, energetic bar scene. WHY JOIN THE CLYDE'S TEAM AS GENERAL MANAGER Reputable Company: Strong stability and performance. Positive Culture: Courtesy, dignity, and respect. Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation. Bonuses: Quarterly eligibility. Flexible Schedule: 5-day work week. Career Growth: Rapid advancement opportunities. Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services. Insurance: Hospital indemnity, critical illness, accident coverage. Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC). Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy. Dining Discounts: Half-price off-duty dining and complimentary shift meals. Convenient Parking: Available parking benefits. Employee Assistance: Legal, emotional, financial, and work/life balance support. Financial Assistance: Assistance fund for employees in need. Training & Education: Best-in-class training program and tuition reimbursement. Flu Shots & Discounts: Annual flu shots and access to thousands of exclusive brand discounts. Charity Matching: Up to $4,000 yearly. WHAT WE LOOK FOR IN A GENERAL MANAGER Hardworking, attentive, and hospitality-driven with a desire to excel and maintain the highest level of service 2-3 years' experience as a General Manager preferably in a high-volume restaurant Great verbal and written communication skills Provides guests with exceptional service and value Disciplined and firm about standards of performance, yet fair and personable in developing employees WHAT YOU WILL DO AS A GENERAL MANAGER Set engaging hospitality tone for restaurant Interview, hire, train, schedule and develop front of the house (FOH) managers and employees Work the floor hands-on by greeting guests, process checks, investigate and resolve customer complaints Interact with guests in a genuine and friendly manner to establish a personal, professional rapport Develop and manage annual financial plan for restaurant Complete performance reviews for dining room managers and employees and assign developmental goals based on observation of the employee's performance Conduct daily menu class Direct employee in safety and health prevention measures Lead and manage monthly inventory Write agendas for and conducts departmental meetings Assign service goals for the month Run weekly manager meetings Work closely with the Executive Chef in menu planning and cost control ABOUT US Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, Hamilton Live, and Ebbitt House (opening Spring/Summer 2026). Apply now and take the first step towards a rewarding career! Even if you don't meet every requirement, we encourage you to apply. We are committed to building an inclusive team and welcome applicants from all backgrounds. Clyde's Restaurant Group participates in E-Verify. We use the federal E-Verify system to confirm that new hires are authorized to work in the United States. Click here to learn more about E-Verify and your Right to Work. Contact us at ********************* if you need any special accommodations to apply.
    $115k-125k yearly 2d ago
  • Director, Financial Operations for Maryland Carey Law

    Williams College 4.1company rating

    Operations manager job in Baltimore, MD

    The University of Maryland Baltimore Francis King Carey School of Law is seeking a Director of Financial Operations. The Director of Financial Operations provides strategic leadership and oversight of all financial functions for the University of Maryland Francis King Carey School of Law. Reporting to the Assistant Dean for Administration and Finance, this role ensures the integrity, efficiency, and accountability of the School's fiscal operations. The Director plays a key role in shaping financial strategy, optimizing resources, and supporting the School's mission through sound financial stewardship. UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland. Essential Functions Provide strategic and day-to-day leadership to Maryland Carey Law School's financial operations. Direct core financial functions including budgeting, accounting, financial reporting, disbursements, procurement, payroll processing, revenue management, travel and reimbursements, and forecasting. Establish and monitor key performance indicators to ensure operational effectiveness and fiscal accountability. Advise School leadership on financial strategy, identify opportunities for improvement, and implement initiatives that enhance operational efficiency and fiscal responsibility. Provide timely and accurate budget information. Develop tools and reports to increase transparency and accessibility of financial data. Develop and enforce financial policies and internal controls to ensure compliance with University of Maryland, Baltimore (UMB), University System of Maryland (USM), and federal and state regulations. Collaborate with law school human resources, operations, and departmental leadership to align staffing, budgeting, and position control systems. Supervise and mentor finance staff, fostering a collaborative, high-performing team culture and promoting continuous improvement. Oversee financial management of endowed and privately funded accounts, ensuring proper stewardship and reporting. Oversee all financial aspects of grants and contracts. Responsibilities include budget preparation, coordination of submission processes, record maintenance, compliance audits, financial reporting, quarterly effort reporting, and closeout procedures. Partner with Principal Investigators to ensure adherence to award guidelines. Act as a key point of contact between the School's financial team, internal stakeholders, and University financial offices to ensure alignment and transparency. Maintain confidentiality and handle sensitive financial information with discretion. Perform other duties as assigned to support the School's financial operations and strategic goals. Minimum Qualifications Bachelor's degree in finance, accounting, business administration, public administration or an equivalent field is required. Master's in business or related field is preferred Seven (7) years spent progressively building experience in financial operations, including five (5) years of direct management of professional staff. Certification/Licensure: Certified Public Accountant (CPA), Certified Management Accountant (CMA), Certified Financial Manager (CFM) or Certified Internal Auditor (CIA) preferred. Annual financial disclosure required by Maryland State law. Knowledge, Skills, and Abilities Deep understanding of financial best practices, compliance requirements, and applicable laws and regulations. Strong communication skills with the ability to present complex financial information clearly to diverse audiences. Analytical and problem-solving skills with a track record of sound decision-making. Skill in effective use of applicable technology and systems including BANNER finance system, Oracle Financials, and grant administration is desirable. Excellent project management skills and ability to meet deadlines while managing multiple priorities. Demonstrated alignment with UMB Core Values: Respect and Integrity, Well-being and Sustainability, Equity and Justice, Innovation and Discovery Hiring Range: $140,000 - $155,000 per year / Commensurate with education and experience UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification. If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact *************************. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address. The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information. #J-18808-Ljbffr
    $140k-155k yearly 21h ago
  • Commercial Service Manager - Roofing

    Cybercoders 4.3company rating

    Operations manager job in Takoma Park, MD

    The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry. Key Responsibilities Manage and oversee the daily operations of the commercial roofing service department. Develop and implement strategies for business development to drive growth in service contracts and customer acquisition. Ensure compliance with safety regulations and quality standards in all roofing projects. Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings. Lead, train, and mentor a team of service technicians to enhance performance and service delivery. Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction. Prepare and manage budgets for service operations to ensure profitability. Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs. Qualifications Bachelor's degree in business administration, construction management, or a related field. Proven experience in the roofing industry, particularly in commercial and industrial roofing. Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing. Demonstrated experience in a service management role, ideally within the construction or roofing sectors. Excellent leadership and team management skills. Strong business development acumen and customer relationship management skills. Ability to analyze financial data and manage budgets effectively. Benefits Salary: 100 - 150k Base (Dependent on book of business) Negotiable Commission Structure Medical Dental Vision PTO Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: jon.quickel@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1846152 -- in the email subject line for your application to be considered.*** Jon Quickel - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 03/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $59k-87k yearly est. 1d ago
  • General Manager - Congressional Plaza (NEW STORE)

    Gap 4.4company rating

    Operations manager job in Rockville, MD

    Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $60,800 - $82,100 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $60.8k-82.1k yearly 3d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations manager job in York, PA

    York, Pennsylvania | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $55,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Dallastown, PA 17313 (Preferred) Work Location: In person
    $55k yearly 1d ago
  • Branch Manager (Silver Spring Branch)

    Atlantic Union Bank 4.3company rating

    Operations manager job in Silver Spring, MD

    This position provides leadership and management for a branch team ensuring profitability, growth, and sound operation. This position is responsible for driving branch teammates to provide a best in class client experience while assisting new and existing clients through needs-based conversation and providing appropriate solutions to meet immediate, short-term and long-term financial needs. The Branch Manager is responsible for business development efforts, including referrals to multiple lines of business. Position Accountabilities Responsible for driving branch sales, service, and operational excellence performance results through: Deliver strong individual and team sales/referral performance in deposits, loans, investments and other product lines Provide excellent client experience through needs-based conversations Direct, lead and coach superior sales and service behaviors and activities by the entire team, leveraging the Sales & Service Playbook Drive business development of the branch to deliver both strong team performance and strong individual performance through personal productivity in the areas of small business, mass affluent, Workplace Solutions, and line of business partnerships Develop and execute plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch Conduct sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountable for maximizing sales and client satisfaction while minimizing operating losses by executing the tactics and strategies outlined for the branch Drive sales outreach strategies including outbound calling utilizing available leads Review performance results via analytics dashboards and other sources to assess performance and make necessary adjustments in team initiatives, teammate coaching, etc. Successfully execute Performance Leadership routines, coaching teammates, and utilizing formal observations and branch performance metrics in order to manage and measure branch success Develop and maintain relationships with existing small business and mass affluent clients to continually retain/deepen those relationships, earn referrals, and achieve goals Promote and represent the bank through community involvement during and after business hours Support and implement initiatives for CRA and Fair Lending Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures. Ensure that all required training is successfully completed by the entire team Ensure branch follows bank procedures, internal controls, regulatory policies & procedures, risk management and the Code of Conduct Talent Management and development: Interview and select candidates to fill branch positions Coach, train, and develop branch team through formal observations and coaching sessions Manage teammate performance development process including performance reviews Educate teammates on products, services, and digital capabilities Analyze reports to respond and coach accordingly Conduct performance counseling, including making and recommending disciplinary action decisions Ensure all teammates follow internal controls, operational procedures and risk management policies Organizational Relationship This position reports to the Market Leader Position Qualifications Education & Experience Bachelor's Degree or equivalent work experience required Five or more years retail banking experience required Previous lending experience required Three or more years of management experience in a sales environment preferred Possess or be able to obtain NMLS registration Knowledge & Skills Excellent client service skills Demonstrated leadership skills Excellent oral and written communication skills Ability to exercise sound business judgment Flexible, able to adapt to change Ability to travel based on business need Evening and weekend hours required based on business need Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. The salary range for this role is $72,052--$120,179 This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $72.1k-120.2k yearly 4d ago
  • Resident Services Manager

    UDR, Inc. 4.5company rating

    Operations manager job in College Park, MD

    UDR is seeking a Resident Service Manager to join our team at Domain College Park (255 units) in College Park, MD. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering positive relationships with community residents. Position may have supervision over a direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager SUPERVISION EXERCISED: Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or Resident Service Specialist(s). Exempt/Non-exempt status will depend on the supervisory responsibilities in accordance with FSLA guidelines. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical standards daily as listed below: 1. Walk community daily; open and close all "showing" units. Monitor property including office space, restrooms, amenity areas, parking lot and "showing" units to ensure they meet UDR's quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks. 2. Refresh community's signage, write and distribute collateral as needed to support the drive for occupancy and improve community image. Customer Service Provide the best standard of quality and service through resident relations: 1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals. 3. Conduct move-in orientation sessions for new residents and drive annual renewal conversations with existing residents as needed. 4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests. 5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved. Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial responsibilities. 2. Conduct Purchase Card (P-card) reconciliation for community. Personnel Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: 1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building. 2. Hire and train new staff and develop staff to maximize potential. 3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 4. Approve time records and requests for time off. Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and procedures. 2. Source new vendors as needed in order to maintain community appearance and resident services. 3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems. Administrative Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: 1. Prepare, communicate and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments. 2. Review, monitor, administrate and sign leases as required and needed. 3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements Company policies and/or procedures. 4. Plan and manage all community events. 5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craigslist, etc. 6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 8. Smart Rent Management and Package and Parcel Management. 9. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the "Key Policy". 10. Investigate, address and resolve all community and resident issues, disturbances, complaints and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 11. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents and guests. 13. Develop and maintain emergency action procedures for the properties. 14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 16. Comply with all Company policies and procedures related to employment. 17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 18. Perform other duties as assigned or needed. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues. Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning. Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished highly professional interpersonal skills both in person, by phone and with all social media interactions. Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials. TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 3. Minimum of two years' management or supervisory experience is required. 4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k-67k yearly est. 2d ago
  • Salon Manager

    Smart Style

    Operations manager job in York, PA

    WHAT WE OFFER If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for. WHAT YOU'LL DO You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success. Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business. You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest. You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment. You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism. WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS You lead by example, are customer service at your core, and can resolve challenges with professionalism. You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind. You have a current cosmetology or barber license as required by state/provincial regulations. You can and want to work a flexible schedule, including evenings and weekends. You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day. You need to know how to read, write, and do basic math. You need to be available to travel to mandatory meetings and training sessions, including overnight travel. PHYSICAL REQUIREMENTS You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus. If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs. We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals. DISCLAIMER: "You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
    $38k-60k yearly est. 6d ago
  • Branch Manager - York, PA

    First National Bank of Pennsylvania 4.5company rating

    Operations manager job in York, PA

    Primary Office Location:2160 S Queen Street. York, Pennsylvania. 17402.Join our team. Make a difference - for us and for your future. Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities: Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Active member in the community. Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions. Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Additionally, the Manager is responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Manage and coach branch team and facility to ensure the branch is operating according to FNB standards. People: conduct daily sales meetings, execute all HR responsibilities, participates in ongoing education for themselves and team, and lead sales camps according to Market Manager. Facilities: ensure branch meets all quality standards through the direction and coaching of branch team. Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements. Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Excellent management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level BA or BS preferred. Experience in a related position. Knowledge of banking audit policies and procedures preferred. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $53k-63k yearly est. 4d ago
  • Store Manager

    Citi Trends, Inc. 4.7company rating

    Operations manager job in York, PA

    The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization. DUTIES/RESPONSIBILITIES: Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Maintains financial controls including shrink, payroll and other operating expenses. Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control Monitor sales activities to ensure that customers receive satisfactory service. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures. Performs other duties as may be assigned. REQUIRED SKILLS/ABILITIES: Excellent communication and organizational skills. Ability to work a flexible schedule including nights and weekends. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. EDUCATION/EXPERIENCE: High school diploma or equivalent. 3-5 years of retail experience as a Store Manager. 5-7 years of retail experience. PHYSICAL REQUIREMENTS: Store Managers are scheduled to work 45 hours per week and must be able to perform the essential physical functions listed below with or without accommodation. Squat/Kneel/Stoop (Frequent to continuous) Stand/Bend/Walk (Frequent to continuous) Twist (Occasional to Frequent) Reach above shoulder (Occasional to Frequent) Lift/Carry (Occasional to Frequent) Push/Pull (Occasional to Frequent) Use of hands (manual dexterity, grasping [Frequent to Continuous]) GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
    $31k-39k yearly est. 6d ago
  • Liquor Store Assistant Manager 2 - Eisenhower Drive, Hanover

    Commonwealth of Pennsylvania 3.9company rating

    Operations manager job in Hanover, PA

    We are looking for a dynamic and results-driven Liquor Store Assistant Manager 2 to join our Fine Wine & Good Spirits store at Eisenhower Drive in Hanover. In this role, you will play a pivotal part in ensuring the smooth operation of the store while delivering exceptional customer service. You will work closely with the General Manager to lead, motivate, and develop a team, drive sales, and maintain high standards of store presentation. Apply today and take your career to the next level! DESCRIPTION OF WORK As the Assistant Manager, you will oversee and direct daily store activities, ensuring efficient operations and exceptional customer service. You will supervise a shift, participate in various sales activities, and maintain a clean, safe, and welcoming store environment. Key Responsibilities: Supervise and manage store operations during shifts, ensuring adherence to company policies and procedures. Lead, motivate, and manage a team of Liquor Store employees, assigning tasks, inspecting work, and providing guidance. Participate in sales activities, including receiving shipments, stocking products, and assisting customers with product selection. Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive shopping experience. Maintain a clean, organized, and safe store environment for both customers and staff. Assist in the management of inventory, ensuring stock levels are accurate and product displays are maintained. Assist the General Manager in store operations, including merchandise management, sales, cash accounting, and record maintenance. Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales. Collaborate with the General Manager on staff training, performance reviews, and other operational functions. Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. Stand for extended periods of time. Foster a positive, team-oriented environment, working collaboratively to create an atmosphere where every day brings new challenges and rewards. At Fine Wine & Good Spirits, we offer a unique opportunity to grow within a state-owned retail environment with a focus on quality customer service and team development. As an Assistant Manager, you will gain valuable experience in retail operations and management while making a significant impact on store success. If you are someone who has a passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board! Work Schedule and Additional Information: Free - Secure - Onsite Parking Full-time employment. Work hours will vary, totaling 75 hours biweekly. Telework: You will not have the option to telework in this position. Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Liquor Store Assistant Manager 1 or a Liquor Store General Manager 1A (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or Two years as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Two years of lead retail sales work. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $37k-43k yearly est. 4d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Annapolis, MD

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $194.2k yearly 60d+ ago
  • Administrative Operations Manager

    Assisting Hands of Baltimore North

    Operations manager job in Towson, MD

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Opportunity for advancement Assisting Hands Home Care Baltimore North, MD Assisting Hands Home Care is expanding in Baltimore County and seeking an Administrative Operations Manager to support daily office operations. This hands-on role combines office coordination, caregiver support, scheduling, and occasional CNA shift coverage in a fast-growing start-up environment. The Administrative Operations Manager helps keep the office running smoothly by supporting caregivers and clients, assisting with scheduling, recruiting and onboarding, ensuring compliance with policies and state regulations, and partnering with ownership on operational improvements as the agency grows. Active CNA certification is required. Prior experience in home care, home health, or healthcare operations is preferred. The ideal candidate has an heart for seniors, is organized, dependable, customer-service oriented, and comfortable wearing multiple hats. Benefits include: 401(k) with company match, two weeks of paid vacation, and growth opportunities as the franchise expands. If youre looking to grow with a compassionate home care agency and play a meaningful role in building a strong, supportive team, wed love to connect.
    $44k-79k yearly est. 10d ago
  • Sr. Operations Supervisor -Security

    University of Maryland Medical System 4.3company rating

    Operations manager job in Baltimore, MD

    Renowned as the academic flagship of the University of Maryland Medical System, our Magnet -designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work! Job Description General Summary Under limited supervision, of the Security Manager provides for the safety and security of UMMC patients, visitors, staff and tangible and intangible assets by overseeing and managing the day-to-day operations of the security and guest services department personnel at UMMC and its off-campus posts. With the advice and approval of the Security Director determines how the institutional security policies and procedures are implemented in order to enforce applicable Maryland State Law and Baltimore City Ordinances and to maintain a safe and secure environment. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by the individual assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Assists with the day to day operational functions of the Security staff as directed by the Security Manager. 2. Oversee and maintain order of the exterior perimeter of UMMC owned facilities and external staff. 3. Reviews standard operating procedures and post orders for accuracy and compliance. 4. Assists the Security Manager with master schedule and staffing designated security posts. 5. Liaise with internal and external stakeholders at the operational level to ensure the exterior perimeter patrol is maintained. 6. Assists the Director with the development of comprehensive security and emergency response plans. 7. When directed acts as a liaison with the investigative units of local, state and federal law enforcement agencies. 8. Assists the investigations staff, attends court hearings and unemployment hearings as appropriate. 9. In the absence of the Security Manager and upon delegation may temporarily assume command of security operations. Manages personnel issues associated with the security guard force 1. Participates in hiring, onboarding of security officers and personnel. 2. Oversees personnel compliance tasks including mandatory annual training, performance reviews and health risk reduction requirements. 3. Advises officers on their performance and assist department supervisors with staff performance reviews and discipline. 4. Mentors staff and advises security leadership of frontline issues and proposes changes. 5. Provide resolution to Security staff grievances and participates in the corrective action process as required. Qualifications Education and Experience 1. Bachelor degree in social science or a related field is required, and/or extensive supervisory experience will be considered in lieu of degree. 2. Ten years' experience in a supervisory role in comparable security, law enforcement or corrections department as determined by the Security Director is required. Experience in a hospital setting is preferred. 3. Completion of a CPI (Crisis Prevention Institute) course on Non-Violent Crisis Intervention is required within one year of hire or placement into the position. 4. Eligible to qualify and obtain a State of Maryland Special Police Commission. Knowledge, Skills and Abilities 1. Demonstrated customer service skills including highly effective interpersonal, verbal, and written communication skills are required to work successfully with a diverse group of staff at various levels within the organization, to document incidents of violations and to give directions to patients, visitors, and staff. 2. Problem solving and strong leadership abilities are required to ask probing questions of staff, patients, and visitors to assist in the gathering of information for investigations of reported safety/security incidents. 3. Possession of a valid Class C Maryland driver's license. Must be able to operate a manual transmission. 4. Must successfully complete an oleoresin capsicum certification course, which includes undergoing a direct exposure to the product. Patient Safety 1. Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. 2. Takes action to correct observed risks to patient safety. 3. Reports adverse events and near misses to appropriate management authority. 4. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].
    $69k-115k yearly est. 11d ago
  • Administrative Operations Manager

    Assisting Hands 3.8company rating

    Operations manager job in Towson, MD

    Benefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Opportunity for advancement Assisting Hands Home Care - Baltimore North, MD Assisting Hands Home Care is expanding in Baltimore County and seeking an Administrative Operations Manager to support daily office operations. This hands-on role combines office coordination, caregiver support, scheduling, and occasional CNA shift coverage in a fast-growing start-up environment. The Administrative Operations Manager helps keep the office running smoothly by supporting caregivers and clients, assisting with scheduling, recruiting and onboarding, ensuring compliance with policies and state regulations, and partnering with ownership on operational improvements as the agency grows. Active CNA certification is required. Prior experience in home care, home health, or healthcare operations is preferred. The ideal candidate has an heart for seniors, is organized, dependable, customer-service oriented, and comfortable wearing multiple hats. Benefits include: 401(k) with company match, two weeks of paid vacation, and growth opportunities as the franchise expands. If you're looking to grow with a compassionate home care agency and play a meaningful role in building a strong, supportive team, we'd love to connect. Compensation: $45,000.00 - $50,000.00 per year
    $45k-50k yearly Auto-Apply 9d ago

Learn more about operations manager jobs

How much does an operations manager earn in Mays Chapel, MD?

The average operations manager in Mays Chapel, MD earns between $55,000 and $136,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Mays Chapel, MD

$86,000

What are the biggest employers of Operations Managers in Mays Chapel, MD?

The biggest employers of Operations Managers in Mays Chapel, MD are:
  1. Enterprise Mangement Solutions Inc.
  2. EchoStar
  3. Johns Hopkins University
  4. Johns Hopkins Medicine
  5. Amazon
  6. Bowlero
  7. Encore Fire Protection
  8. Lineage Logistics
  9. Lucky Strike
  10. City of Baltimore
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