Operating Director
Operations manager job in Janesville, WI
We are looking for someone who:
Wants to leave behind the typical structured, 8-5 desk job
Is willing to bet on themselves and be financially rewarded for it
Enjoys problem solving within a fast-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 250 offices across 39 states in under 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
Business Development:
Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
Referral building:
Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
Staffing and Scheduling:
Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
In-home Assessments:
Build strong client relationships, conduct intakes, and ensure client satisfaction.
Financial Management:
Oversee office budget that is reflected in profit and loss statements.
Cultivating Culture:
Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
A proven leader with previous experience managing a team
Success with meeting sales and business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Benefits:
Base salary with 20% quarterly cash profit share
Paid health, dental, and vision insurance
Company provided car with paid gas
Cell phone stipend
Unlimited PTO with corporate approval
Initial and ongoing training and professional development opportunities
We are the best…
More about us:
A Day In the Life
**********************
Who We Are
**********************
Caregiver Appreciation
**********************
Job Type: Full-time
Pay: $80,000.00 per year
Benefits:
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
On call
Ability to Relocate:
Janesville, WI: Relocate before starting work (Required)
Work Location: In person
Regional Operations Manager
Operations manager job in Madison, WI
Job Purpose
The Regional Operations Manager serves as the primary point of contact for operational leadership and execution across the organization. This role is responsible for carrying out ownership directives and leadership standards while ensuring consistent and efficient operations across all portfolios.
The Regional Operations Manager provides strategic and tactical support to staff, ensuring all operations align with company goals, core values, and standard operating procedures. The position requires strong leadership, process oversight, and the ability to implement systems that promote performance, accountability, and growth.
As a member of the Senior Management Team, the Regional Operations Manager collaborates closely with executive leadership to achieve operational excellence and meet company objectives.
Reports To: Vice President of Operations
Job Duties
Operations Management
Oversee day-to-day operations across all property portfolios.
Monitor and measure team efficiency, productivity, and compliance with established standards.
Provide accountability for tenant retention, rental goals, and portfolio cost control.
Conduct regular one-on-one meetings with Property Managers and oversee daily progress tracking.
Prepare agendas and reports for ownership and senior management meetings.
Audit operational reports and ensure consistency in staff execution.
Promote collaboration between property management and maintenance teams.
Audit vacant units to ensure readiness for leasing.
Manage and audit rent collection, concessions, evictions, and bad debt.
Review and approve leases, applications, and deposit forfeitures prior to processing.
Update and maintain operational SOPs to ensure best practices are followed.
Oversee the use of property management software to ensure consistent and efficient utilization.
Maintenance Operations
Oversee maintenance operations including work orders, unit turns, and preventative maintenance.
Monitor maintenance team productivity and adherence to SOPs.
Manage vendor contracts, cost control, and inventory systems.
Identify potential unit upgrades or remodels based on market conditions.
Conduct regular property inspections for condition and curb appeal.
Support the Regional Facilities Manager on capital improvement planning and execution.
Business Systems Oversight
Supervise IT operations and ensure technology systems enhance staff efficiency.
Collaborate with IT and leadership to identify, implement, and train on systems that improve operational performance.
Maintain and enforce SOPs across IT, maintenance, and inventory systems.
Commercial & Leasing Operations
Oversee commercial leasing activities and ensure leases are current and market-aligned.
Track lease terms, renewals, and amendments.
Analyze market data to inform rate adjustments and renewal strategies.
Maintain broker relationships and manage commercial tenant communications.
Sales & Marketing
Oversee marketing efforts to ensure alignment with company standards and brand consistency.
Implement marketing strategies as directed by leadership and monitor their effectiveness.
Audit advertising efforts to ensure adherence to brand and performance expectations.
Monitor online presence and social media reviews, executing strategies to enhance reputation.
Ensure property managers understand target demographics and marketing tactics suited to their portfolios.
Financial Performance
Collaborate with the Finance & Accounting Director to monitor budgets, financial goals, and reporting.
Assist Property Managers with budgeting, forecasting, and financial analysis.
Provide quarterly reports on income, expenses, and budget performance.
Maintain high occupancy and renewal rates through proactive management.
Implement cost control strategies and monitor controllable expenses.
Staffing & Training
Provide leadership, mentorship, and accountability for property management teams.
Partner with HR and senior management to hire, train, and evaluate staff.
Ensure consistent delivery of training and development programs.
Hold Property Managers accountable for developing and training their team members.
Oversee staffing levels to ensure adequate coverage across all portfolios.
Human Resources Collaboration
Ensure proper documentation and process adherence for all disciplinary actions.
Partner with HR leadership on corrective actions, policy compliance, and employment law adherence.
Support payroll administration and execution as needed.
Collaborate on maintaining and updating the employee handbook and HR-related SOPs.
Assistant Store Manager
Operations manager job in Madison, WI
Classification
Full-Time
As an Assistant Store Manager (ASM), you support the Paper Source vision by providing customers with a place where they can find their own creativity and shop with us again and again. You enjoy working with people, are energized by your passion for helping customers and model excellent service every day. As the deputy to the store manager (SM), you focus on the look and consistent presentation of our stores, empowered to make decisions, ensuring the shopping experience for our customers is to their satisfaction. You communicate consistently with your store manager on your ideas to ensure this experience and drive this through our people, actively participating in team development. In your role, you ensure sales and profit through your ability to leverage resources which results in teams who can provide best in class service to our customers. As a leader, you work collaboratively with the team, inspiring creativity and ensuring you have a store where team members are happy and engaged doing what they enjoy: talking about and selling fun and creative products and services.
• As an Assistant Store Manager (ASM), you ensure the smooth running of your store through your strong leadership and deployment of the store team.
• Demonstrate effective ownership of key responsibilities to supervise and lead the store team and operations, ensuring smooth day-to-day routines & procedures. Hold the store team accountable for consistent standards appropriate for their position, addressing opportunities promptly and fairly. Manage developmental priorities within the team, ensuring well-rounded abilities and skill sets exist to meet the demands of the store and ensure that the potential of individual members is realized, working with the Store Manager, Area Manager, Regional Manager as needed.
• As an Assistant Store Manager who supports the Sales Leads, Senior Sales Leads, and Customer Sales Associates, you will be expected to be a leader and put the proper emphasis on building an incredible team and creating positive employee experiences. Success will come from your engagement and accountability in the ongoing commitment to our store's talent as you recruit, interview, train, and develop talented team members.
• Support solid execution of associate rosters and schedules aligning with the budget and business needs so store scheduling is balanced and staffed to effectively and smoothly run the store, collaborating with Store Manager, Area Manager or Regional Manager as appropriate.
• As an ASM you will continue to develop your leadership skills to effectively guide and direct the Sales Leads, Sr. Sales Leads, and Customer Sales Associates and to hold this team accountable to strong, consistent performance. You will continue to deliver results through the ability to effectively and strategically lead, supervise, motivate, and ensure accountability of your team to perform in a performance driven culture.
What You Do
• Ensure consistent, friendly and informed service to customers, first by the example you set and second by the training and delivery of best-in-class service by the store team.
• Ensure a vibrant store through the execution of visual merchandising and replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Drive top line sales by guiding the entire team to leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc., to actively hand sell and engage in conversation with every customer.
• Partner and provide insight and ongoing feedback on associate achievements and/or performance concerns. As an Assistant Manager you will be expected to provide meaningful input for performance reviews, hiring decisions, associate promotions, and disciplinary decisions. Communicating examples and contributing to the creation of documentation as appropriate.
• Develop the Sr. Sales Leads, Sales Leads, and Customer Sales Associates, through engagement and coaching; work with the team by providing performance feedback to assess and focus on individual strengths, and when associates' interests align, work to train and advance their potential for career pathing within the company. Provide coaching through their experiences, observations and examples with associates, and play an active role to assess when performance merits to recommend the associate for further development in the store.
• Assess the store from the customer's perspective and use insight to seek and influence improvements.
• Drive results during assigned Manager on Duty (MOD) segments by delivering sales and behaviors that meet the store's performance targets and coaching other store team leaders to develop MOD skills.
• Ensure the achievement of sales goals and deliver operational excellence to maximize efficiency and minimize loss through timely execution of all processes.
• Ensure compliance to Company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).
• Communicate with your store team respectfully and with urgency on key issues and messages, creating a culture that demonstrates the values of the company.
• Open and close the building, ensuring the safety of our employees and customers.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing).
Knowledge & Experience
• Exhibit solid product knowledge and strong understanding of the current trends.
• Enthusiasm for the product is reflected in the excellent standards of service for the local community.
• Experience in managing and developing employees at all levels.
• Effective organization, planning and prioritization of workload.
• Able to delegate and work through others.
• Ability to communicate effectively and comfortably.
• Experience building collaborative and productive working relationships at all levels.
• Consistently deliver honest and constructive feedback.
• Demonstrate passion about customer service and knowledge and/or a desire to learn about our brand/products.
• Minimum of two years of supervisory experience in a retail environment.
Expected Behaviors
• Prioritize customer experience above all else.
• Commit to and develop associates.
• Execute visual merchandising and replenishment standards flawlessly.
• Drive results through thoughtful development.
• Provide feedback, coaching and development.
• Can empathize with and understand people.
• Enjoy working with people and engaging with others.
• Demonstrate collaboration and ability to adjust style to meet individual needs.
• Provide clear directions, monitor progress and provide appropriate feedback when running the store.
• Understand key financial indicators and make good decisions to drive positive results.
• Solve problems through good decision making, including in ambiguous situations.
• Know the most effective and efficient processes to get things done with a focus on continuous improvement.
• Motivate a team of people through engagement, focused dialogue and feedback.
• Is open to feedback and can reflect on this insight to develop and grow.
• Show adaptability and work with a sense of urgency all the time.
Full Job Description: *******************************************************************
Pharmacy Operations Manager
Operations manager job in Sun Prairie, WI
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
Regional RMA Manager - Americas
Operations manager job in Whitewater, WI
The RMA Manager is responsible for overseeing the management and resolution of Return Merchandise Authorizations (RMAs) across the Americas region. As a key member of the Customer Service team, this role focuses on coordinating return processes, analyzing return data to identify trends and root causes, and driving continuous improvement initiatives to enhance product quality and customer satisfaction. The RMA Manager plays a vital role in ensuring compliance with regional and international standards, leveraging return insights to reduce costs, mitigate risks, and improve overall product reliability. The manager collaborates closely with engineering, quality, logistics, and other relevant teams to implement corrective and preventive actions, refine return procedures, and foster ongoing improvements that support customer loyalty and operational efficiency. Effective communication with customers regarding RMA processes, status updates, and resolutions is a critical aspect of this role.
Work You'll Do:
* Manage the end-to-end RMA process, ensuring timely and accurate handling of product returns, repairs, and replacements across the Americas.
* Communicate proactively and effectively with customers regarding RMA procedures, status updates, and resolutions to ensure high levels of customer satisfaction.
* Analyze return data to identify trends, root causes, and opportunities for product or process improvements.
* Collaborate with engineering, quality, logistics, and other relevant teams to resolve product issues identified through RMAs.
* Develop and implement policies, procedures, and workflows to streamline RMA operations and reduce return rates.
* Drive corrective and preventive actions based on return analysis to improve product quality and reduce recurrence of issues.
* Maintain documentation for audits, inspections, and continuous improvement initiatives.
* Provide regular reports on RMA trends, resolution metrics, cost analysis, and improvement initiatives to management.
Team:
This role will be part of the Customer Service team, working closely with cross-functional departments to enhance RMA processes and customer satisfaction.
Basic Qualifications:
* Education in Engineering, Business Administration, or a related field.
* Proven experience in RMA management, product returns, or related quality roles, ideally in mechanical engineering or machinery industries.
* Strong analytical, problem-solving, and organizational skills.
* Excellent communication skills in English.
* Ability to work under pressure and manage multiple priorities across regions.
* Strong project management skills and experience coordinating cross-departmental initiatives.
* Willingness to work in international or cross-cultural environments.
Preferred Qualifications:
* Experience with international logistics and compliance standards.
* Knowledge of quality management systems and continuous improvement methodologies.
* Ability to adapt to changing priorities and work effectively in a dynamic environment.
Who we are:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion's divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: ********************
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
Auto-ApplyExecutive Director, Medical Affairs Strategy Excellence & Operations
Operations manager job in Madison, WI
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
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**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Laboratory Operations Manager Outside of Madison
Operations manager job in Madison, WI
Take the next step in your career by joining a highly respected mid-sized hospital in Southern Wisconsin. This facility has earned an “A” Hospital Safety Grade and is recognized for its excellence in a wide range of services, including cardiology, neurology, trauma care, women's health, robotic surgery, and more.
About the Role
We are seeking a Laboratory Operations Manager to oversee day-to-day lab operations on the Day Shift with 24/7 accountability. This leadership role works closely with the Lab Director and plays a key part in ensuring the highest standards of quality, safety, and performance across the laboratory.
Key Responsibilities
Assist the Lab Director with overall operations and strategic initiatives
Coordinate quality and performance improvement programs
Develop and manage budgeting and staffing plans
Establish and enforce laboratory and safety policies
Conduct staff evaluations and professional development planning
Qualifications
Bachelor's degree in Medical Laboratory Science or related field (Master's preferred)
ASCP certification required
Minimum 3 years of laboratory leadership experience
Experience in a multi-hospital system preferred
Lean/Six Sigma training a plus
Compensation & Benefits
This hospital values its leaders and offers a competitive compensation package, including:
Competitive pay rates + special incentive programs
Comprehensive medical, dental, and vision coverage
Retirement plan with generous matching contributions
Life and disability insurance
Flexible spending account options
Generous PTO and paid holidays
Educational assistance program for career growth
And more!
Why Join Us?
This is your opportunity to lead a collaborative, high-performing laboratory team within an organization that's committed to excellence in patient care and employee development.
Call or Text: 617-746-2745
Email: andrea@ka-recruiting.com
ACC 23811311
Director of Operations (Cheese/Food Division)
Operations manager job in Dakota, IL
Description:
Ready to take charge at the heart of Midwest manufacturing? Berner Food & Beverage is searching for a bold, hands-on Director of Operations to fuel growth, drive innovation, and empower our people. If you thrive in fast-paced environments, love making things better, and crave seeing your ideas come to life, this is your chance to lead a smart, hungry crew shaping some of America's favorite ready-to-eat cheese products and ready-to-drink beverages. Let's create something great-together!?
Summary:
Reporting directly to the Vice President of Operations, the Director of Operations is a key leader responsible for driving operational excellence within Berner Food & Beverage's cheese division. This role partners with cross-functional leaders to maximize production performance, elevate product quality, and continually enhance business processes and systems. The Director maintains a hands-on presence across all departments, ensuring that plant operations align with company goals and strategic objectives. Flexibility in shift coverage and scheduling is required to support round-the-clock cheese production and provide effective oversight.
Essential Duties and Responsibilities:
Champion Berner's values, positive workplace culture, and team-based approach.?
Develop, implement, and track KPIs, SOPs, GMPs, and enforce best practices for SQF and HACCP compliance specific to cheese manufacturing.?
Plan, manage, and optimize production schedules and forecasting to meet demand efficiently and cost-effectively.
Monitor and analyze inventory levels in collaboration with demand planning, procurement, and sales, ensuring alignment with customer requirements.
Oversee workforce management-including manager and supervisor follow-ups, employee training, shift performance, staffing, attendance, and continuous improvement initiatives such as OEE.?
Collaborate with quality, sales, procurement, R&D, and sales to develop and manage budgets, control product costs, and drive profitability.
Monitor and manage production schedules to ensure customer orders are completed accurately and on time.
Adjust production runs as needed to meet changing customer requirements or demand forecasts.
Collaborate directly with customers to clarify specifications, resolve issues, and ensure satisfaction with product quality and delivery timelines.
Communicate effectively with internal departments to align production activities with customer expectations and priorities.
Analyze order trends and customer feedback to anticipate demand changes and proactively adjust operational plans.
Maintain a thorough understanding of various customer requirements, specifications, and regulatory standards.
Ensure compliance with company policies, quality systems, and customer audit standards to remain audit-ready at all times.
Ensure accurate use of Berner's ERP systems to support planning, reporting, and operational tracking.
Set clear, measurable goals for production teams and maintain accountability for a staff of approximately 150 employees.
Develop and maintain robust employee training programs focused on safety, compliance, and process improvement.
Conduct regular staff meetings and communicate expectations, initiatives, and results division-wide.
Drive data-based decision-making to optimize operations and achieve business targets.
Maintain expertise in retorted and thermal processes relevant to cheese production.
Work proactively with the safety director to lead and reinforce safety culture throughout the division.
Stay current with all regulatory and food safety requirements (SQF, HACCP, USDA, FDA).
Partner with HR/Talent Acquisition to ensure proper staffing for all shifts and production lines.
Collaborate with QA and R&D to ensure all products meet or exceed client and regulatory specifications.
Review production, maintenance, and operational documentation for accuracy and compliance.
Coordinate with the Maintenance and Reliability teams to maximize equipment uptime and yield.
Lead and participate in strategic meetings with operations, supply chain, quality, sales, and R&D to review performance, solve challenges, and launch improvement projects.
Monitor and analyze production yields, identifying variances in conjunction with warehousing, quality, and supply chain.
Attend and, when appropriate, lead key operations meetings, nurturing communication and alignment across all relevant business units.
Educational and Experience Requirements
• Minimum Bachelor's Degree.
• Minimum 5 years of operations experience in food processing and industrial environments.
• Minimum 5 years' experience in a manufacturing environment with technical knowledge of production flow in a food manufacturing environment.
• Understanding of Lean Manufacturing.
• Minimum of 5 years' experience with food processing equipment knowledge..
• Demonstrated project management skills for complex projects.
• Negotiation skills.
• Efficient in all computer desktop skills, including Excel, Word, and PowerPoint.
Pay Range: $150,000.00 -170,000.00 - Salaried (based on experience);
Benefits Offered: Medical, Vision, Dental, Flex Spending, Basic Life and Accidental Death & Dismemberment; Short and Long Term Disability, EAP, and 401k.
All job duties and responsibilities outlined in this must be performed onsite at our designated workplace location. This position does not offer remote, hybrid, or telecommuting work options. Applicants must be able and willing to work in person as a condition of employment.
Note: This job description is not intended to be all-inclusive. An employee may perform other related duties as needed to meet Berner Food & Beverage's ongoing needs.
Requirements:
Director of Stadium and Baseball Operations
Operations manager job in Madison, WI
The Director of Ballpark Operations will lead the ballpark operations with a focus on fun, while keeping the facility clean, the field in immaculate shape, hiring and managing supporting PT staff and interns, maintaining the overall facility and managing non-baseball events that happen at the facility.
Stadium/Game Day Responsibilities:
Maintenance of the field for game play and general upkeep- knowledge of turf and field maintenance is preferred.
General maintenance throughout the ballpark in keeping with team safety and service standards.
Execute game day parking operation. This includes setting up barricades in the Northside Town Center lot and Warner Park Recreation Center lot and staffing those spots on game days
De-winterize, set-up and clean back office during spring (POS devices, wristbands, ticket scanners, chargers, radios etc.)
Assist with the planning and set-up/tear-down of non-baseball events including in-house productions and facility rentals.
Oversee and execute all meal trades for the summer
Hang and manage all stadium signage pieces, outfield billboards, repair seats, and cup holders.
Maintain shop tools and supply inventory.
Troubleshoot and fix any problems during events.
Develop and follow maintenance schedule of the stadium. The maintenance schedule will include but not be limited to HVAC systems, electrical, roofing, plumbing, fire suppression, and all other building and facility needs.
Staff Management:
Management of part-time staff departments including: ushers, parking attendants, cleaning crew, and kids zone with an emphasis on training, scheduling, and supervision.
Hire and supervise a team of seasonal operations interns.
Player Management:
Act as liaison between General Manager/President and Field Manager, assisting with player contracts and day-to-day team needs.
Assist the team president in recruiting the team.
Other duties as assigned by team management.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Customer Operations Manager
Operations manager job in Madison, WI
The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $50,000.00 annually
**What You'll Do:**
+ Responsible for daily customer operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolves customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Manager, Product Development & Operations
Operations manager job in Verona, WI
Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.
Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.
Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.
The Position
The Manager, Product Development & Operations is accountable for the project and is responsible for the indirect management of CMC project teams from process development to delivery of finished goods to depots or 3PL(s). They will manage both internal and external CMC activities. They may manage external relationships and may act as the primary contact for outsourced contract manufacturing organizations (CMO) and contract research organizations (CRO) involved with the development, analysis, distribution, manufacturing, packaging, and labeling for Arrowhead drug development programs. The Manager, Product Development & Operations will facilitate team collaboration to identify risks, challenges, and opportunities for the project. They will work with Arrowhead leadership to prioritize work and assign tasks. They will manage vendor onboarding, contracts, project budgets, timelines, KPIs and deliverables. This is a non-laboratory position with responsibilities that require cross- functional collaboration with team members from technical, legal, finance, clinical, commercial, logistics, supply chain, quality, and regulatory functions.
Responsibilities
Oversee global operational activities: development, manufacturing, warehousing, distribution, supply chain, logistics
Act as primary point of contact for projects, facilitating communication between internal and external team members for CMC development, analytical, manufacturing, packaging, and labeling and distribution activities
Partner with the cross functional project team (chemistry, analytical, quality, regulatory, supply chain, clinical operations, commercial, marketing) to deliver quality product on time
Communicate project status and vendor activities to Arrowhead management and stakeholders
Monitor internal and external inventory of intermediates, API, investigational product, retains, samples, and clinical supplies
Manage budget, timeline, quality and deliverables for each project and vendor
Develop and implement global process standards, best practices
Develop and maintain and report KPIs for projects and external partners
Generate and maintain project tracking tools using Smartsheet, Excel, Power Bi and other databases
Work with technical, legal and finance groups to draft RFPs, track, manage and negotiate new contracts, supply agreements, confidentiality agreements, purchase orders, etc… for new and existing venders
Track and review vendor invoices; collaborate with finance department to process payments
Lead project meetings, vendor visits and conference calls
Oversee shipments and storage of GLP, GMP, and clinical materials in accordance with Arrowhead SOPs and GDP
Collaborate with clinical supply and supply chain to ensure materials are ready for current and up-coming developmental programs
Requirements
Bachelor's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and a minimum of 3 years of experience in a pharmaceutical company, contract manufacturing organization (CMO), or contract research organization (CRO); or
Master's degree in a scientific discipline (e.g., Chemistry, Chemical Engineering, Biochemistry, or Biotechnology) and at least 1 year of relevant experience in a pharmaceutical company, CMO, or CRO.
0-2 years in a project management or project coordination role
Knowledge of applicable GLP, GMP, GDP and regulatory guidance for pharmaceutical manufacturing and testing
Strong MS Office skills (Outlook, Excel, PowerPoint, and Word)
Excellent verbal and written communication skills
A detail oriented, organized, self-starter who endeavors to anticipate problems and seeks opportunities to grow the role and responsibilities at Arrowhead
Ability to work prolonged periods at a desk and working on a computer.
Aptitude for independently resolving competing priorities in a fast-paced environment
Willingness and ability to travel on a limited basis (
Preferred:
Previous experience in pharmaceutical manufacturing, operations, clinical supply, or project management roles
Experience with Project Management Software such as Smart Sheet or MS Project
Experience with an ERP system such as Microsoft Dynamics (D365) or SAP
GLP or GMP Laboratory or Manufacturing experience
Wisconsin pay range $100,000-$115,000 USD
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy
Auto-ApplyDirector, Client Operations
Operations manager job in Madison, WI
At MTM Health, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Director, Client Operations (Known internally within MTM Health as Director, Operations) will play a key role in the management, training, and development of staff as well as coordinating with the Wisconsin General Manager on short and long-term strategic processes by partnering with other MTM departments.
The ultimate objective of this position is to monitor the day-to-day activity of local Wisconsin departments, including but not limited to: Ombuds, ETO, Quality Management, Travel Training, and Contact Center staff. The Director, Client Operations ((Known internally within MTM Health as Director, Operations) will ensure the safest and highest quality transportation experience for passengers while adhering to specific health plan protocols and MTM policies/procedures and staying within budget.
Location: This is a hybrid position located at our Middleton, WI location.
What you'll do:
* Provide daily guidance and support for direct and non-direct reports
* Monitor local Wisconsin departments and staff activities to ensure they are working as efficiently as possible to achieve departmental goals
* Serve as a central point of contact for the WI client. Actively participate in or lead client meetings ensuring client satisfaction
* Coordinate comprehensive updates and responses to the client on all escalated complaints and accidents / critical incidents
* Serve as the regional owner of the gas mileage reimbursement and meals & lodging processes
* Collaborate with the logistics team to improve quality of services: decrease complaints, improve on-time performance, lower costs, and increase satisfaction with services
* Ensure all program activities are being performed accurately and consistently to ensure the program's ongoing contractual and institutional compliance.
* Meet regularly with facilities, advocacy agencies, and internal departments to ensure safe and quality transportation services are being delivered
* Perform audits of functions as appropriate, tracking the results, per established guidelines
* Collaborate with internal stakeholders to establish the departmental business rules that will provide the foundation of the program's data quality, processing and improvement plan
* Oversee ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with business objectives and goals
* Manage expectations and communications with leaders at the home office
* Ensure good working relationships and high levels of communication among office staff, MTM departments, Client, stakeholders, and other vendors working within the defined contracts
* Conduct project status meetings to identify problems and ensure that deliverables are met
* Other duties as assigned
What you'll need:
Experience, Education & Certifications:
* High school diploma or G.E.D. equivalent
* Bachelor's degree in Business Administration (or equivalent experience) in a related field
* 8+ years in an Operational or logistics role
* 5 years' experience in a supervisory/management role
* Must possess a valid driver's license
Skills:
* Positive attitude and proven ability to work well with all levels of the organization
* Effective use of judgement to prioritize focus areas and day to day tasks
* Willingness to embrace difficult situations
* Independently maintain and hold others accountable for best-in-class results and the highest of standards
* Ability to lead and effect change through influence
* Effectively uses (objective) data vs. hyperbole or "common-knowledge" to evaluate operation performance
* Excels at identifying and leveraging the correct data to identify and solve problems
* Anticipates problems before they occur and creatively solves problems while balancing the need stay within both contractual guidelines and MTM policies and procedures
* Ability to teach, coach and motivate staff
* Ability to build and maintain good relationships with community agencies and other critical stakeholders
* Solid interpersonal and team-building skills to effectively communicate with internal and external customers
* Proactive and creative techniques in solving problems
* Excellent organization skills with the ability to manage multiple concurrent projects. Project planning, scheduling, tracking and coordination
* Ability to think creatively and use various methods in problem solving
* Proficient with the Microsoft Suite
* Self-starter with the initiative to identify and act upon opportunities without direction
* Communicate professionally and clearly both in person and in writing
* Easily adaptable to ever changing environment and requirements
* Flexibility in work schedules
* Ability to maintain high level of confidentiality
* Regular attendance
Even better if you have...
* Previous experience working with Medicaid and/or State programs preferred
* Project Management certification a plus
* Prior experience in the transportation industry a plus
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Salary Min: $80,000
Salary Max: $100,000
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTM
Auto-ApplyManager Perioperative Service - Anesthesia Operations Support
Operations manager job in Madison, WI
100% FTE, Monday - Friday with support when needed to cover 24/7 department. You will be working at University Hospital in Madison, WI.
Be part of something remarkable
Join the #1 hospital in Wisconsin!
We are seeking a Registered Nurse (RN) with demonstrated leadership and management skills to:
Direct, plan, implement and evaluate patient care programs for the perioperative patient population.
Lead daily operations and coordination of patient care services focusing on anesthesia services.
Direct and evaluate the department's workforce in terms of overall staffing and scheduling, adjusting to changes in care requirements, patient census and staffing resources.
Prepare and/or participate in preparation of operating budgets.
Establish quality improvement efforts to support the delivery of patient and family-focused care.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Acuity based staffing ratios for optimal safety.
A strong shared governance structure which assures every nurse has a voice.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
A place where nursing excellence is recognized and celebrated in our inpatient and outpatient settings through several award programs.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Education
Bachelor of Science - Nursing (BSN). Required
Master's degree in Nursing. Preferred
Work Experience
Three (3) years of relevant experience and progressive nursing leadership experience with demonstrated success. Required
Five (5) years of relevant experience and progressive nursing leadership experience with demonstrated success. Preferred
Prior surgical services experience and/or experience working in an academic medical center or complex healthcare system. Preferred
Licenses and Certifications
Wisconsin RN license. Required
Our Commitment to Diversity, Equity and Inclusion
UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
Job Description
UW Hospital and Clinics benefits
Auto-ApplyDistrict Manager
Operations manager job in Madison, WI
Syngenta Seeds is one of the world's largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs.
Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions.
Syngenta Seeds is headquartered in the United States.
Job Description
At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, We are currently seeking a Golden Harvest District Manager in Wisconsin and Illinois.
Territory: Wisconsin and Northern Illinois
What will you be doing?
Responsible for District operational budget, variable selling expenses, and marketing funds (manage with Resource Allocation Tool, weekly sales outlook, product forecasting, and inventory management)
Contribute to the Go to Market and Channel strategies for the Commercial Unit and develop District plans to deliver the Business Plan
Define sales and market share targets based on current strategy and business plans
Implement Sales Force effectiveness measures based on agreed standard indicators
Ensure District operations are executed and aligned with the Syngenta Business strategy
Facilitate establishment of customer targets and the implementation of plans
Measure Sales Force performance and evaluate competencies for each employee
Monitor individual development plan for each direct report
Qualifications
Bachelor of Arts or Bachelor of Science in Agriculture or a non-Agriculture discipline or higher with significant industry background
5+ years in Sales and/or Sales Management
Strong sense of customer focus and demonstration of excellent sales and negotiations skills
Strategic Sales Management and Change Management experience
Agronomic Knowledge relevant to the Commercial Seeds Sales business
Preferred Requirements:
Demonstrated Sales Management (hiring, deployment, development)
Demonstrated Leadership Experience
Demonstrated work/life balance and the ability to coach others in this area
Field Marketing and Campaign Management development and implementation experience
Business Analytical and Planning skills related to Sales Management
Additional Information
What We Offer:
A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
Full Benefit Package (Medical, Dental & Vision) that starts your first day.
401k plan with company match, Profit Sharing & Retirement Savings Contribution.
Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
Syngenta has been ranked as a top employer by Science Journal.
Learn more about our team and our mission here: *******************************************
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
WL: 5A
#LI-NL2
Director of Operations
Operations manager job in Monroe, WI
Primary Duties and Responsibilities
Set and monitor performance standards - establish clear quantitative and qualitative metrics, guidelines, and benchmarks to measure organizational efficiency and effectiveness; proactively identify and act on opportunities for improvement.
Evaluate and optimize operations - review, analyze, and refine business processes to eliminate inefficiencies, strengthen compliance, and enhance workflow, leveraging Lean principles where appropriate.
Policy & process leadership - develop and implement policies, standard operating procedures (SOPs), and best practices that improve day-to-day operations, scalability, and overall performance.
Safety and workplace excellence - ensure all work environments meet or exceed safety, compliance, and ergonomic standards.
Departmental oversight - lead and coordinate the activities of manufacturing, purchasing, and sales departments, ensuring alignment with company goals and operational targets.
Financial stewardship - plan, direct, control, and monitor budgets, cost of sales, and financial performance across divisions; identify cost-saving opportunities without compromising quality.
Continuous improvement leadership - foster a culture of problem-solving and ongoing efficiency gains through Lean tools, Kaizen events, and process improvement initiatives.
Change management - communicate new directives, policies, and initiatives with clarity; lead staff engagement sessions for major changes to build buy-in, address concerns, and maintain morale.
Customer experience enhancement - develop and refine policies that improve customer satisfaction, response times, and service quality.
Cross-functional integration - align efforts between operations, engineering, technology, and customer service to drive seamless workflows and cost-effective processes.
Industry and community presence - represent the organization positively with employees, customers, industry peers, and community stakeholders.
Other leadership duties as assigned in support of organization objectives.
Position Requirements
Bachelor's degree in Engineering, Business Administration, or a related field; advanced degree preferred.
Minimum of 10 years' progressive leadership experience in operations management, with a strong track record in manufacturing.
Demonstrated expertise in stamping, annealing, and welding operations.
Proven application of Lean Manufacturing principles; continuous improvement and Six Sigma experience a strong plus.
Comprehensive understanding of supply chain management, finance, customer service, and operational strategy.
Strong knowledge of industry regulations, compliance standards, and emerging trends/best practices.
Proven ability to analyze data and apply performance metrics to decision-making.
Proficiency in MS Office and business management systems (ERP, CRM, etc.).
Exceptional leadership, communication, and interpersonal skills, with the ability to influence at all levels of the organization.
Strong problem-solving, decision-making, and change management abilities.
Skilled in balancing strategic vision with operational execution.
Compensation & Benefits
Competitive base salary plus annual performance bonus.
Comprehensive benefits package, including:
Medical, Vision, Dental, Life, and Disability coverage
HSA & FSA options
401(k) match: 50% on the first 6% of contributions
Opportunities for professional growth and development
Diversity & Inclusion Statement
UPG Electrical is an equal opportunity employer committed to a diverse and inclusive workforce.
District Manager
Operations manager job in Watertown, WI
Job Details Watertown, WI Full Time $90000.00 - $105000.00 Base+Commission/year Territory ManagerDescription
Territory/District Manager - Lead, Inspire, and Drive Success
Are you a dynamic leader with a passion for motivating teams and driving sales? At Mobilelink, we're looking for a Territory/District Manager who thrives on coaching, inspiring, and leading by example. This is more than just a job-it's an opportunity to shape the future of retail, build high-performing teams, and take your career to new heights.
Why You'll Love This Role
As a Territory/District Manager, you'll be the driving force behind multiple stores, ensuring exceptional customer experiences, mentoring Retail Store Managers, and empowering sales teams to exceed goals and grow the brand. Your leadership will directly impact business success, team development, and customer loyalty.
What You'll Be Doing
Inspire and Lead: Set the standard for excellence by coaching, mentoring, and motivating Retail Store Managers and their teams
Maximize Performance: Challenge and develop store leaders to drive sales and deliver top-tier customer service.
Foster a Winning Culture: Build an empowered and high-energy team that delivers innovative customer solutions aligned with company goals.
Drive Business Growth: Initiate and lead business improvements to maximize results across all locations.
Develop Talent: Create an environment that encourages continuous learning and career growth.
Ensure Operational Excellence: Maintain inventory accuracy, enforce cash handling policies, and uphold company standards at every level.
What We're Looking For
3-5 years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries).
Multi-unit management experience - you know how to lead and scale success across multiple locations.
Strong recruiter and mentor - you have a passion for finding and developing top talent.
Proven track record of training and performance management - you know how to inspire results.
Flexibility to work nights and weekends as needed to support your team.
What's in It for You
Competitive Pay: $90,000 - $105,000 (includes Base, Bonus & Profit Sharing)
Career Advancement - Mobilelink Level Up Program At Mobilelink, we believe in recognizing and rewarding talent. Through our Level Up program, high-performing team members are offered a clear and accelerated path to advancement.
Eligible employees may be considered for promotion within 6 months based on performance, leadership potential, and business needs. This is your chance to grow your career with a company that values drive, dedication, and results.
Make an Impact: Your leadership will directly influence the success of multiple locations.
If you're ready to take charge, inspire teams, and lead a growing brand to success, apply today!!
Qualifications
What We're Looking For
2+ years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries).
Multi-unit management experience - you know how to lead and scale success across multiple locations.
Strong recruiter and mentor - you have a passion for finding and developing top talent.
Proven track record of training and performance management - you know how to inspire results.
Flexibility to work nights and weekends as needed to support your team.
District Manager
Operations manager job in Wisconsin Dells, WI
Job Description
District Manager
Quick-Service Restaurant - Leading the Way in Wisconsin Rapids!
Are you a results-driven leader with passion for hospitality, a talent for developing high-performing teams, and a proven ability to oversee multiple locations? If so, we want YOU to join our team as a District Manager in Wisconsin Rapids, WI!
Every day, millions of guests worldwide choose our restaurants for high-quality, crave-worthy, and affordable meals. Since our founding in 1954, we've grown to become the second-largest fast-food hamburger chain globally, thanks to our commitment to premium ingredients, signature recipes, and family-friendly dining. Now, we're looking for a confident and motivated District Manager to help us continue that legacy across multiple locations in the Wisconsin Rapids area.
What You'll Do:
As our District Manager, you'll be the driving force behind the success of several restaurants. You'll oversee operations, mentor General Managers, and ensure each location delivers exceptional guest experiences while meeting business goals.
Your responsibilities include:
Leading and supporting General Managers to achieve operational excellence.
Ensuring all locations meet cleanliness, sanitation, and operational standards.
Driving sales growth and profitability across your district.
Recruiting, training, and developing top talent to build high-performing teams.
Analyzing performance metrics and implementing strategies for improvement.
Maintaining a guest-first culture and ensuring exceptional service at every location.
What's in It for You?
We believe in rewarding hard work and dedication. Here's what you can expect:
Paid vacation - because you deserve time to recharge.
Competitive salary - we value your expertise.
PTO - for the moments that matter.
Lucrative bonus program - your success is our success.
Dining privileges - enjoy the food you love.
Unlimited career growth - the sky's the limit.
Exciting work environment - where your leadership truly makes an impact.
What We're Looking For:
We're searching for a District Manager who's ready to take the reins and lead with confidence. Here's what you'll need to succeed:
3+ years of multi-unit management experience in the restaurant or retail industry.
A proven track record of driving sales and profitability.
A passion for developing and mentoring teams.
Strong organizational and analytical skills.
A guest-first mindset with unwavering integrity and honesty.
If you're ready to lead multiple teams, grow your career, and make a difference in Wisconsin Rapids, we want to hear from you!
Apply Now to become the District Manager of a true industry leader. Let's build something amazing together! Send your resume to ****************************
Easy ApplyAssistant Station Manager
Operations manager job in Madison, WI
ASSISTANT MANAGER
Our comprehensive training program will enable you to become proficient in maintaining store operations, providing employee leadership and exceptions customer service while promoting the highest quality products in the industry. A professional attitude, coupled with solid organizational skill and attention to detail is a must. Our exceptional benefits package includes health, dental, vision, life and short-term disability, in addition to an impressive 401k program, and bonus opportunities. 1-3 years prior Management experience in retail, grocery or restaurant is required.
Job Benefits
Health
Vision
Dental
Life
Short term disability
401k
Bonus opportunities
Flexible Hours
Potential Bonuses
Requirements
SOME OF THE JOB REQUIREMENTS INCLUDE:
1-3 years prior management experience in retail, grocery, or restaurant
Overall responsibility is to provide back-up and support to the Station Manager, including, but not limited to:
providing and maintaining customer service
handling complaints
setting an example for all employees
Have flexibility and availability toward scheduling of shifts and hours as directed by Manager.
Work a minimum 40 hours weekly, including nights, weekends and holidays
Assist on call 24 hours a day, 7 days a week
Assist Manager in training, developing, and managing of all station employees
Assist Manager with managing of cash, inventory, fuel and communication of special pricing and price changes
Assist to ensure that the station and all surrounding areas are clean and appealing, while providing a safe work and buying experience
Ensures that all company policies and procedures are followed
Completion of accurate and timely paperwork as directed by Manager
Effective communication with Manager regarding all aspects of job
Help to ensure that all security measures are in effect
Must possess good oral and written skills, organizational skills, interpersonal and business skills normally associated with a high school diploma.
Be able to:
Lift and carry 50 pounds
Stoop and bend
Reach above shoulder level
Climb stairs, ladders, etc.
Must be at least 21 (IL) / 18 (WI) or older where required by law for sale of alcohol and tobacco.
Must have a valid Driver's License and reliable transportation to get to and from work during all shifts, including during on-call hours.
Where required by law: Must be able to obtain and maintain the applicable Operator License required to sell alcohol.
Director of Operations (Cheese/Food Division)
Operations manager job in Dakota, IL
Ready to take charge at the heart of Midwest manufacturing? Berner Food & Beverage is searching for a bold, hands-on Director of Operations to fuel growth, drive innovation, and empower our people. If you thrive in fast-paced environments, love making things better, and crave seeing your ideas come to life, this is your chance to lead a smart, hungry crew shaping some of America's favorite ready-to-eat cheese products and ready-to-drink beverages. Let's create something great-together!?
Summary:
Reporting directly to the Vice President of Operations, the Director of Operations is a key leader responsible for driving operational excellence within Berner Food & Beverage's cheese division. This role partners with cross-functional leaders to maximize production performance, elevate product quality, and continually enhance business processes and systems. The Director maintains a hands-on presence across all departments, ensuring that plant operations align with company goals and strategic objectives. Flexibility in shift coverage and scheduling is required to support round-the-clock cheese production and provide effective oversight.
Essential Duties and Responsibilities:
Champion Berner's values, positive workplace culture, and team-based approach.?
Develop, implement, and track KPIs, SOPs, GMPs, and enforce best practices for SQF and HACCP compliance specific to cheese manufacturing.?
Plan, manage, and optimize production schedules and forecasting to meet demand efficiently and cost-effectively.
Monitor and analyze inventory levels in collaboration with demand planning, procurement, and sales, ensuring alignment with customer requirements.
Oversee workforce management-including manager and supervisor follow-ups, employee training, shift performance, staffing, attendance, and continuous improvement initiatives such as OEE.?
Collaborate with quality, sales, procurement, R&D, and sales to develop and manage budgets, control product costs, and drive profitability.
Monitor and manage production schedules to ensure customer orders are completed accurately and on time.
Adjust production runs as needed to meet changing customer requirements or demand forecasts.
Collaborate directly with customers to clarify specifications, resolve issues, and ensure satisfaction with product quality and delivery timelines.
Communicate effectively with internal departments to align production activities with customer expectations and priorities.
Analyze order trends and customer feedback to anticipate demand changes and proactively adjust operational plans.
Maintain a thorough understanding of various customer requirements, specifications, and regulatory standards.
Ensure compliance with company policies, quality systems, and customer audit standards to remain audit-ready at all times.
Ensure accurate use of Berner's ERP systems to support planning, reporting, and operational tracking.
Set clear, measurable goals for production teams and maintain accountability for a staff of approximately 150 employees.
Develop and maintain robust employee training programs focused on safety, compliance, and process improvement.
Conduct regular staff meetings and communicate expectations, initiatives, and results division-wide.
Drive data-based decision-making to optimize operations and achieve business targets.
Maintain expertise in retorted and thermal processes relevant to cheese production.
Work proactively with the safety director to lead and reinforce safety culture throughout the division.
Stay current with all regulatory and food safety requirements (SQF, HACCP, USDA, FDA).
Partner with HR/Talent Acquisition to ensure proper staffing for all shifts and production lines.
Collaborate with QA and R&D to ensure all products meet or exceed client and regulatory specifications.
Review production, maintenance, and operational documentation for accuracy and compliance.
Coordinate with the Maintenance and Reliability teams to maximize equipment uptime and yield.
Lead and participate in strategic meetings with operations, supply chain, quality, sales, and R&D to review performance, solve challenges, and launch improvement projects.
Monitor and analyze production yields, identifying variances in conjunction with warehousing, quality, and supply chain.
Attend and, when appropriate, lead key operations meetings, nurturing communication and alignment across all relevant business units.
Educational and Experience Requirements
• Minimum Bachelor's Degree.
• Minimum 5 years of operations experience in food processing and industrial environments.
• Minimum 5 years' experience in a manufacturing environment with technical knowledge of production flow in a food manufacturing environment.
• Understanding of Lean Manufacturing.
• Minimum of 5 years' experience with food processing equipment knowledge..
• Demonstrated project management skills for complex projects.
• Negotiation skills.
• Efficient in all computer desktop skills, including Excel, Word, and PowerPoint.
Pay Range: $150,000.00 -170,000.00 - Salaried (based on experience);
Benefits Offered: Medical, Vision, Dental, Flex Spending, Basic Life and Accidental Death & Dismemberment; Short and Long Term Disability, EAP, and 401k.
All job duties and responsibilities outlined in this must be performed onsite at our designated workplace location. This position does not offer remote, hybrid, or telecommuting work options. Applicants must be able and willing to work in person as a condition of employment.
Note: This job description is not intended to be all-inclusive. An employee may perform other related duties as needed to meet Berner Food & Beverage's ongoing needs.
Customer Operations Manager
Operations manager job in Madison, WI
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $50,000.00 annually
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
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