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  • Senior Vice President, OPS Process Engineer

    BNY 4.1company rating

    Operations manager job in New York, NY

    At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Vice President OPs Process Engineer to join our team. This role is located in New York. In this role, you'll make an impact in the following ways: Responsible for driving process optimization, transformation and innovation across operations to accelerate AI. Partners with business leadership to recommend and design re-engineering initiatives based on strategic goals. Identify optimisation opportunities to reduce redundancies, overlap and similarities Acts as a subject matter expert for business process improvement across the LOB ensuring best practice. Leverage relevant tools as well as effective use of data to articulate & solve business problems. Leverage process domain experience to identify & build process automation solutions Establishes the strategic approach for business process re-engineering within assigned area based on broad functional goals. Guides staff in strategies for building, adoption and utilization of re-engineering initiatives. Provides input into the development of solutions and long-term goals for the function Contribute to the Process Re-engineering community via various means e.g., training, showcase of projects and best practices Act as a Process Re-engineering, coach, facilitator & mentor To be successful in this role, we're seeking the following: 4-10 years significant experience of leading complex re-engineering projects and programs Knowledge of Process Re-Reengineering Digital Tools and capabilities (e.g., iGrafx, Visio, UI Path, BPMN) Lean / Six Sigma and/or PMP certification is preferred Experience in financial services preferred. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $100,000 and $139,500 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors. For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
    $100k-139.5k yearly Auto-Apply 4d ago
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  • Assistant Store Manager

    Stop & Shop 4.3company rating

    Operations manager job in Aberdeen, NJ

    Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments. What we'll ask of you: Department Management: Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuring compliance with all regulations People Development and Diversity: Direct, oversee, and evaluate the training of all non-perishable department team members Monitor and evaluate associate performance and ensure associates have development plans to support professional growth Foster a culture of diversity and inclusion within the team Control turnover by fostering a positive work environment Labor Relations: Manage labor relations to ensure compliance with company policies and labor laws Address and resolve employee issues and grievances in a timely and effective manner Customer Service Excellence: Cultivate a culture of excellence in customer service, providing best-in-class service Ensure customers experience a well-stocked store with the freshest product offerings Support team members in their training to consistently deliver exceptional customer service Operational Efficiency: Coach and provide feedback for efficient operations to better reduce and control costs Implement and oversee action plans to improve department performance Monitor inventory levels and ensure accurate stock management Compliance and Safety: Ensure all departments comply with company policies and regulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for all associates What you bring to the table: 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience Highly motivated, results-oriented, and a self-starter with a proven track record of success Strong ability to influence and communicate effectively across different functions Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders High level of customer service skills, with a genuine passion for exceeding customer expectations Creative and strategic thinking abilities to drive innovation and continuous improvement Effective organizational and time management skills to ensure efficient operations Ability to work flexible hours, including weekends and holidays What we bring to the table: Culture committed to celebrating diverse backgrounds and experiences Comprehensive benefits Opportunities for professional development and career growth Associate discounts Team of associates dedicated to serving our local customers and supporting our communities Salary: $64800-$97200 Up to a 12.5% Bonus Incentive If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply . Benefits: • 401(k) with 5% employer match available on Day One of employment • Dependent Care flex Spend accounts • Dependent life insurance • Discounts on theme park tickets, vehicle purchases and travel through LifeMart • Employee Assistance Program • Exclusive 5% associate discount on most purchases made in-store and online • Health Advocate Concierge Service • Life Insurance • Medical, dental, vision and pharmacy benefit plans for you and your dependent starting on Day One • My Resources Quit Program (Pelago) - support for associates and families to quit tobacco or nicotine • Paid Parental leave • Pre-tax spending accounts (FSA, HSA) • Short term/long term disability at no cost to employee • Tuition reimbursement • Competitive Paid time off includes: Vacation time Personal Holidays Sick Time Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
    $64.8k-97.2k yearly 4d ago
  • Assistant Store Manager - 24H300

    Carters 4.6company rating

    Operations manager job in Watchung, NJ

    If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, you can earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omnichannel experience while coaching others to success Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team Build customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through a consistent level of customer service, education, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $20.00 - $26.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
    $20-26.3 hourly Auto-Apply 4d ago
  • Vice President Operations

    Pivotal Talent Search

    Operations manager job in New York, NY

    We are seeking a Vice President of Operations to lead enterprise-wide operations for a rapidly growing grocery brand centered on sustainability, quality, and innovation. Reporting to the President, this role has full responsibility for day-to-day operations across all physical environments, including stores, headquarters, and commissary-and will ensure consistent execution of operating standards as the business scales. As the company's first dedicated operations executive, you will build and refine scalable systems, processes, and teams, integrating industry best practices while preserving the brand's highly curated customer experience. Initial Focus: Become deeply immersed in the brand, customer experience, values, and operating culture across stores, commissary, and corporate teams Audit existing operating standards and processes; develop a scalable operating plan to support 2026 growth, including new store and concept openings in NYC and beyond Assess organizational structure and capabilities across store operations, procurement, inventory, and customer experience; identify and address capability gaps in partnership with the President Core Responsibilities: Operational Leadership Oversee all daily operations, including store operations, commissary, logistics, supply chain, and facilities Ensure consistent execution of operating standards, SOPs, and service expectations across all locations Supply Chain, Procurement & Inventory Lead end-to-end supply chain operations, including sourcing from local, organic, and ethical vendors Optimize inventory management, inbound/outbound logistics, and vendor relationships to ensure product availability, quality, and cost control Negotiate vendor contracts and oversee purchasing for both perishable and non-perishable goods Customer Experience & Quality Ensure a consistently exceptional, hospitality-driven in-store experience (with mobile and online channels under evaluation) Develop, document, and train teams on quality assurance standards for products and prepared foods Financial & Performance Management Own operational performance and 4-wall P&L execution across locations Partner with the Director of Finance and President on budgeting, forecasting, and resource allocation Monitor operating KPIs, cost of goods, labor, inventory, and margins; identify opportunities to reduce loss and improve profitability, particularly in prepared foods Maintain accountability for the company's operating expense budget Strategy, Scale & Expansion Develop a 3-5 year operational roadmap focused on scalability, efficiency, and profitability Support store expansion and new market entry, ensuring operational readiness while maintaining brand integrity Team Leadership & Culture Build, lead, and mentor a high-performing, multi-disciplinary operations team Foster a culture of accountability, collaboration, and continuous improvement aligned with company values Compliance & Risk Management Ensure compliance with all federal, state, and local regulations, with a strong focus on food safety, employee safety, and sustainability initiatives Partner cross-functionally to ensure accurate data flow supporting accounting, forecasting, and decision-making Requirements: Bachelor's degree in Business, Operations Management, or related field; MBA preferred 15+ years of experience, including senior executive leadership (VP Operations or COO) with accountability for enterprise-wide operations, SOPs, and operating expenses Experience in a scaled grocery or grocery-adjacent hospitality business, combined with hands-on experience applying best practices in a growing or founder-led environment Demonstrated expertise in operational efficiency, process improvement, and change management Strong financial acumen, including budgeting, cost control, and capital planning Proven experience in DTC commerce (physical retail and e-commerce), supply chain, and inventory-driven businesses Advanced Excel and data analysis skills with a highly metrics-driven approach to decision-making Exceptional leadership and communication skills, with the ability to train teams and translate complex concepts into practical execution
    $130k-218k yearly est. 5d ago
  • Airport Operations Manager

    Drivo Rent a Car

    Operations manager job in New York, NY

    Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognised. Looking for strong manager and leader to manage locations and grow with us. Why Choose Drivo Rent A Car? With 5 locations in New York and New Jersey airport plus offices in Brooklyn and Manhattan Growth plan for new locations at several airports Have been in business for over 10 years Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company. Positive Work Environment: Training and Development: Great management training and Access ongoing training and development programs to enhance your skills and excel in your role. Responsibilities: Day-to-Day Operations Management: Manage the daily operations of the branch office to ensure smooth functioning and adherence to company standards. Staff Supervision: Supervise and delegate tasks to staff members, ensuring efficient workflow and performance excellence. Sales Strategies: Develop and implement strategies to increase sales and enhance customer satisfaction. Financial Analysis: Analyze financial data to ensure the branch is meeting its goals and making informed decisions to improve performance. Interpersonal Skills: Demonstrate exceptional interpersonal and relationship-building skills to foster positive relationships with customers and staff. Organizational Skills: Possess strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment. Supervise employees across all operational functions, ensuring adherence to company standards and procedures. Customer Satisfaction: Uphold company standards for customer service and ensure the achievement of Net Promoter Score (NPS) goals. Meeting Participation: Participate in company meetings and enforce decisions made by upper management. Staff Motivation: Organize and facilitate weekly staff meetings to keep employees motivated and informed about business operations and changes. Budget Compliance: Ensure all departments meet or exceed budgeted numbers d Qualifications: Previous experience in a managerial role within the car rental industry Strong leadership abilities and excellent communication skills. Ability to effectively manage and motivate a diverse team. Sound decision-making skills and the ability to handle challenging situations with composure. Strong believer in providing a great customer experience to customers Compensation: Salary:$85,000 base salary + up to $1000 monthly performance bonus + up to $4000 yearly performance-based bonus Company car including tolls A total compensation of $102,000 varies with the performance and a benefit package.
    $85k-102k yearly 3d ago
  • Vice President Operations

    Harbor.Ai

    Operations manager job in New York, NY

    Harbor.ai is an InsurTech startup aiming to revolutionize the enterprise insurance market. Our technology simplifies the process for insurance brokers to identify optimal coverage for their clients continuously, and this is just the beginning. Our mission is to revolutionize underwriting for better, faster, and smarter processes. As we pursue this goal, we are implementing a data-driven business model that fundamentally reshapes how insurance products are sold. Established in 2018, Harbor.ai is venture-backed and based in New York. This position is 100% on-site at our New York City headquarters. About the Role We're looking for a VP of Operations to own execution discipline and financial operations at Harbor.ai. You'll ensure decisions translate into completed work, maintain operational hygiene, and manage the financial infrastructure that keeps the business running smoothly. This role is accountable for delivery, follow-through, and operational clarity across the organization. What You'll DoOperational Execution Own delivery of cross-functional initiatives from decision through completion Maintain tight operating cadence with weekly execution reviews and accurate status reporting Enforce operational processes (planning, retros, handoffs) and drive adoption of company initiatives Serve as first point of contact for operational escalations, resolving issues at the lowest responsible level Surface issues early and correct quickly-no late surprises to leadership Own day-to-day operational tooling (Notion, Linear, reporting systems) and ensure data accuracy Financial Operations Manage accounts payable, receivable, and customer payment processing Oversee bookkeeping functions and maintain financial ProForma Ensure accuracy of financial data and reporting across systems Maintain financial dashboards and track burn rate, runway, and key metrics Provide clear financial visibility to leadership What Success Looks Like Work moves consistently from decision to completion without escalation Financial operations run smoothly with accurate, timely reporting Misses are rare, surfaced early, and corrected quickly Leadership has clear operational and financial visibility without noise What We're Looking For 5+ years in operations or finance roles at technology companies Deep understanding of how tech products are built, shipped, and scaled Experience operating in product-led or engineering-heavy environments Strong financial operations experience (AP/AR, bookkeeping, payment processing) Technical fluency-comfortable working alongside engineers and product teams Proven track record of owning end-to-end delivery in fast-moving tech environments Experience with modern operational tooling and building reporting infrastructure Exceptional organizational skills with obsessive attention to follow-through Ability to resolve issues independently and escalate strategically Outcome-driven mindset-you're accountable for results, not activity Please note that any emails from recruiters will be printed, then ceremoniously disposed of. Note to All Applicants: Harbor.ai is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to ********************. Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable; bonuses are not guaranteed. Harbor.ai is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor.ai, its employees, and others as required or permitted by law. Additionally, Harbor.ai in the E-Verify program in certain locations, as required by law. Harbor.ai is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ********************.
    $130k-218k yearly est. 3d ago
  • Operations Manager

    Foundrae

    Operations manager job in New York, NY

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Monitor negative on hand and open transfers. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Maintenance Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow company guidelines around shipping to clients and intercompany. Manage courier relationships to monitor shipments and file claims when necessary. Packaging and Supplies Order and manage non-merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. Contacts and manages store supplies like office, cleaning, hospitality and retail. Order Coordination: Oversee the Bench Jewelers workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with sales team and process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Administrative Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants. Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable). QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.
    $80k-128k yearly est. 1d ago
  • Regional Manager - Midtown (FOUND Study - Student Housing)

    FCL Management

    Operations manager job in New York, NY

    We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties. Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred. Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity. EOE.
    $96k-160k yearly est. 2d ago
  • Director, Healthcare Operations

    Confidential Careers 4.2company rating

    Operations manager job in New York, NY

    The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer
    $120k-150k yearly 2d ago
  • Director of Operations

    Gaines & Associates, PC

    Operations manager job in Edison, NJ

    About GAPC Gaines & Associates, PC (GAPC) is a fast-growing CPA-CFO-Business Advisory firm serving lower- and middle-market clients nationwide. We are building a more vertical, operations-driven organization and implementing a new internal workflow + profitability management system. We are seeking a Director of Operations to run day-to-day operations and drive execution excellence across our Tax, CFO/Accounting, and Advisory practices. About the Role The Director of Operations is responsible for ensuring that the firm's work is planned, resourced, executed, and delivered with consistency and quality. This role runs the operational engine of GAPC-workflow, capacity, processes, and performance-and partners with practice leads to keep client deliverables moving efficiently. This is a hands-on leadership role for someone who has built or managed operations in a CPA, consulting, advisory, or professional services environment. What You'll Do Operational Leadership Manage day-to-day operations across Tax, CFO/Accounting, and Advisory practices. Ensure client deliverables are properly scoped, scheduled, assigned, and completed on time. Run weekly operations meetings; monitor deadlines, bottlenecks, risks and workloads. Build and maintain capacity and utilization models. Workflow & Systems Lead adoption and continuous improvement of our CRM and internal workflow & profitability systems. Ensure 100% of work is tracked with clear owners, due dates, and statuses. Standardize operational workflows, templates, and SOPs. Process & Quality Implement and enforce SOPs across practices. Improve client onboarding workflows and delivery standards. Support practice leads in optimizing processes and managing resources. Performance Management Track operational KPIs (on-time delivery, utilization, throughput, errors). Provide performance and resource insights to leadership. Recommend and implement improvements to efficiency, staffing, and processes. What You Bring 7+ years of operations or management experience in a CPA firm, CFO advisory, consulting, or professional services environment. Strong understanding of workflows in tax, accounting, and/or advisory services. Demonstrated ability to run operations, manage capacity, coordinate teams, and enforce process discipline. Experience with workflow/project management systems and data-driven decision-making. Strong communication skills and ability to work directly with partners and practice leaders. Bachelor's degree in Business Administration, Accounting, Finance, Operations Management, Industrial Engineering, or a related field is required; MBA or related advanced degree preferred. Compensation & Benefits Competitive salary with performance-based bonus. 401(k) plan and comprehensive benefits package. Vacation/PTO. Continuing professional education and development support. Full-time (40+ hours/week). How to Apply Please apply directly on LinkedIn with your resume and a brief cover letter (2-3 bullet points on relevant experience or wins) or send to *****************. For more information about GAPC, please visit our website at ******************************
    $98k-165k yearly est. 4d ago
  • Operations Manager - E-commerce & Systems

    Topfoxx

    Operations manager job in New York, NY

    TopFoxx is a fast growing women owned DTC sunglasses and accessories brand. Our slogan is “sunglasses with a solution.” We create innovative, functional luxury eyewear such as floating sunglasses, tangle free aviators, foldable pocket sunnies, mood boosting lenses, and more. We are a lean, fast-moving startup, and this is a multi-hat Operations Manager role for someone who is tech savvy, analytical, resourceful, and confident leading execution across teams. This role supports both digital and retail-channel growth, helping ensure operational systems, execution, and cross-functional workflows scale efficiently as the business expands. This is a hands-on operations leadership role for someone who builds systems, integrates tools, reduces firefighting, improves efficiency, and drives accountability and performance across the organization. The core purpose of this role Your goal is to save the CEO and team time by: • taking ownership of operational problem solving and execution • preventing issues before they become emergencies • building long-term scalable systems and documentation • creating SOPs and playbooks so work runs without founder intervention • integrating tools and automations to increase speed, accuracy, and ROI • supporting cross-team execution wherever needed in a small-team environment • strengthening workflows, reporting, and coordination as we expand wholesale and retail partnerships to ensure smooth operational flow You are expected to create durable, system-driven solutions that strengthen execution across the business. Responsibilities 1. Systems, automations, and integrations (top priority) You will own the operational systems backbone of the company, including: • setting up and managing integrations across Shopify and connected tools • implementing automations using Zapier and AI-based workflows • researching, evaluating, and rolling out new tools to improve efficiency and cost • connecting workflows across departments to eliminate manual work • ensuring tools are configured correctly and fully adopted by the team • documenting processes and creating SOPs and operational playbooks • troubleshooting recurring issues and replacing them with permanent solutions • building operational structure that scales across ecommerce, wholesale, and future retail channels This role requires someone who is highly tech savvy, analytical, and comfortable working across many different softwares. 2. Analytics, projections, and financial-minded operations You will build visibility, forecasting, and decision-support tools, including: • Google Sheets dashboards and operational reporting • purchasing and inventory projections to prevent stockouts and overstock • cost models for vendors, logistics, tools, and operational initiatives • KPI, KPM, and OKR-style performance tracking across key areas • identifying cost-saving and efficiency opportunities • using operational and analytics data to anticipate risks early • analyzing data trends, creating clear performance reports, and presenting operational insights to leadership to support better decision-making Numbers competence and analytical thinking are essential for this role. 3. Cross-functional execution, accountability, and people leadership You will build structure around how work gets done and ensure real follow-through. This includes: • building structured execution workflows in Asana • ensuring every task has a clear owner, KPI/KPM/OKR, and deadline • improving follow-through and closing operational loops • supporting onboarding, training, and documentation across teams • supporting hiring and recruiting by helping create role scorecards, participating in interviews, and contributing to candidate evaluation • ensuring new hires are onboarded into clear expectations and accountability standards • helping establish and maintain performance rhythms across departments, reinforcing execution standards, productivity expectations, and outcome-driven work culture Performance management is a core responsibility of this role. 4. Vendor, supplier, shipping, and logistics coordination You will support vendor and operational workflows, including: • negotiating pricing and terms with suppliers and software vendors • managing production and delivery timelines with vendors • assisting with shipping setups, manifests, and operational configurations • coordinating communication across internal teams and vendors • helping reduce delays, errors, and last-minute operational issues • supporting operational readiness for retail and wholesale expansion, ensuring inventory, timelines, and fulfillment workflows run efficiently Your goal is to improve cost efficiency while maintaining speed and reliability. 5. Research, problem solving, and ad-hoc cross-team support This is a small, fast-moving team environment. You will frequently support areas outside strict operations when needed. This includes: • researching and evaluating new tools, systems, or strategic initiatives • breaking complex problems into structured implementation plans • supporting ad-hoc projects across departments when timelines slip • assisting on occasional creative or marketing-adjacent tasks when necessary • helping wherever the business most needs execution support in the moment • researching materials, sourcing options, and supplier alternatives, coordinating samples, and supporting pricing, lead time, and quality review as part of product development This role requires adaptability, resourcefulness, and comfort wearing multiple hats. You are a strong fit if you • are highly tech savvy and comfortable across many softwares • are strong in Google Sheets, analytics, and forecasting • have familiarity with Shopify and Google Analytics or can learn quickly • enjoy building systems, automations, and structured workflows • communicate clearly and follow through with consistency • are proactive, resourceful, and solutions-driven • can support team performance, expectations, and execution standards • thrive in a fast paced startup environment with a positive attitude • bring strong leadership, project management ability, and comfort operating across multiple functions and initiatives This is not an admin or coordinator role. This role requires ownership, discipline, and strong execution leadership. Tools you will work with Asana. Google Sheets. Shopify. Slack. Alibaba, Tiktok shop, Payment gateways, Google Workspace. Vendor portals. Shipping and logistics tools. Google Analytics. AI tools and automation platforms including Zapier, ChatGPT and related systems. Location Brooklyn, NY. In-person for the first three months. Hybrid (three days in office per week) available after the initial training period. Compensation & Growth $55,000 to $65,000+ base salary + performance bonuses. Will grow with your growth & impact made in this role In-office for the first 3-4 months, with an optional hybrid schedule of three in-office days per week thereafter. Direct access to the founder and leadership team. PTO Days + Paid Holidays Off Performance based bonuses. Free sunglasses and brand products. A medical insurance option after six months if you choose to include it. A fast track to advanced roles. You will gain real experience across creative, product, marketing, and growth. The opportunity to shape a brand from the ground up and influence every major creative direction. A possible path to equity or partnership for exceptional long term performance. A culture built on ambition, growth, ownership, and high standards. If you thrive in speed, creativity, accountability, and love building something real, this role gives you the runway to grow into one of the most impactful people in the company.
    $55k-65k yearly 2d ago
  • Project Manager, Banking Operations

    BIP

    Operations manager job in Jersey City, NJ

    Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs. Develop project plans, milestones, RAID logs, status reporting, and financial forecasts. Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors. Ensure adherence to governance, risk controls, and internal banking processes. Support resource planning across onshore/offshore teams. Present updates to leadership organization. Required Skills: 3-10+ years as a project manager in banking/financial technology Experience managing software development lifecycle (SDLC) projects Strong communication, documentation, and stakeholder management Familiarity with payments, wires, clearing, or settlement system Preferred Skills: PMP, CSM or similar certification Experience working within large enterprise PMOs Reporting/analytics (Excel, PowerPoint, JIRA) **The base salary range for this role is $110,000 - $155,000** Benefits: Choice of medical, dental, vision insurance. Voluntary benefits. Short- and long-term disability. HSA and FSAs. Matching 401k. Discretionary performance bonus. Employee referral bonus. Employee assistance program. 11 public holidays. 20 days PTO. 7 Sick Days. PTO buy and sell program. Volunteer days. Paid parental leave. Remote/hybrid work environment support. For more information about BIP US, visit ********************************* Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
    $110k-155k yearly 4d ago
  • iGaming Operations Manager

    Resorts World Bet 3.7company rating

    Operations manager job in New Brunswick, NJ

    The iGaming Operations Manager will be responsible for overseeing daily operational processes, coordinating with cross-functional teams, and ensuring that all customer-facing and back-end functions run smoothly and in compliance with regulatory and company standards. Operational Management Oversee day-to-day operations of RW BET's online casino platform, ensuring seamless customer experiences across all support channels. Lead Supervisors and Support Agents in delivering excellent service while maintaining KPIs and service-level agreements. Own the escalation framework to ensure efficient handling of complex or sensitive player cases. Manage workflows for payments, including deposits, withdrawals, and refunds, ensuring smooth processing and regulatory compliance. Ensure fraud prevention and risk management practices are consistently applied, including monitoring, reporting, and escalation protocols. Analyze operational and team performance metrics to identify trends, gaps, and opportunities for continuous improvement. Collaborate with compliance, payments, risk, technology, and marketing stakeholders to align operational procedures and drive efficiency. Partner with the Director of iGaming on strategic initiatives, regulatory reporting, and long-term operational planning. Foster a culture of proactive support, innovation, and accountability that reflects RW BET's brand as a leader in customer experience. Training & Quality Assurance Develop and refine training programs, onboarding processes, and quality assurance standards to equip staff and maintain service excellence. Conduct regular reviews of team performance, providing coaching, mentorship, and corrective actions as needed. Workforce Management Drive workforce planning, scheduling, and coverage strategies to balance efficiency, service quality, and cost control. Optimize staffing levels while supporting ongoing development of Supervisors and Support Agents. Qualifications 3-5 years of experience in iGaming, online casino, or related digital operations. Strong understanding of New Jersey iGaming regulations and responsible gaming practices. Hands-on experience in workforce management, training, and quality assurance in a customer-focused environment. Proven ability to manage day-to-day operations and lead teams effectively. Analytical mindset with the ability to interpret data, identify trends, and implement solutions. Excellent communication, organizational, and leadership skills. Must currently reside in New Jersey and perform all work duties within the state Ability to thrive in a fast-paced, hybrid work environment requiring flexibility and cross-functional collaboration. Position requires occasional physical activity, including the ability to lift and move items up to 25-50 lbs as needed. Why Join RW BET New Jersey LLC Opportunity to play a key role in the growth of a rapidly expanding online and mobile gaming platform. Collaborative team culture with exposure to operations, compliance, and player engagement. Remote/Hybrid flexibility with the chance to participate in launches and industry events. Competitive compensation and benefits package.
    $27k-49k yearly est. 5d ago
  • Store Manager

    Guess?, Inc. 4.6company rating

    Operations manager job in Paramus, NJ

    The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.
    $52k-96k yearly est. 3d ago
  • Optical Store Manager

    Cohen's Fashion Optical 4.2company rating

    Operations manager job in New York, NY

    Cohen's Fashion Optical Staten Island, the leader in providing dynamic optical fashions at great prices, is looking for a store manager! Are you an experienced optical retail manager looking for their next challenge? Are you a dedicated optical sales professional ready to move up to the role of store leader? Are you passionate about the people you serve and the community you live in? Are you dedicated to selling the best products to your clients? Can you problem solve and interact well with a variety of different people? Can you drive sales and growth? If this sounds like you then we would love to talk about this amazing opportunity! Your Role as Store Manager Make sure every guest has an outstanding experience Orders the optical supplies the store needs like frames and lenses while making sure the store and our clients get the best prices. Works with other retailers in the area to develop relationships that benefit each other Ensures every Team Member is accountable to their action plans and commitments. Delivers clear feedback to our team members regarding performance goals and objectives. Develops monthly team meeting plans to keep everyone on the same page Schedules the team members for each weeks work Is responsible for weekly payroll Collaborates with the store Doctor to make sure all patients medical needs are being met. Recruits and develops new talented team members Keeps accurate records of inventory and sales Works with and understands medical insurances Make sure that new customers become repeat customers What We Offer Salary of $85k-$110k depending on experience Store performance bonuses and incentives Paid time off The most modern medical technology and equipment Please send your resume to *********************** and contact LIly Drabik via text/call ************
    $85k-110k yearly 3d ago
  • Associate Manager Sourcing - Ann Taylor

    Knitwell Group

    Operations manager job in New York, NY

    About the role The Associate Manager - Product Development & Production assists in the process from seasonal development of product to the manufacturing process in alignment with the divisional sourcing strategy. Ensures design vision and product integrity standards are met while adhering to the Product Lifecycle Calendar and meeting financial goals. Ensures Ann Inc. standards of IMU performance, quality, delivery and business practices are achieved. Champions the company's Values & Practices by maintaining effective collaborative relationships, taking pride in the company and brand, and embracing diversity. The impact you can have Assists to achieve seasonal IMU aligned to the corporate financial objectives. Supports manager to establish target costs, work with overseas counterparts to assist with negotiations, and communicate with vendors during face-to-face meetings. Maintains Bamboo Rose system, knowledge of Bamboo Rose a plus. Manages deliverables to ensure purchase orders are released on time Manages deliverables with the cross functional team to ensure samples are on schedule. Prepares and assists with pre-classification process. Manages style time and action calendar and bulk fabric commitments. Requests and tracks development testing and partners with product integrity team on test results Creates and maintains seasonal re-cap charts. Maintains departmental files within the sourcing systems. Builds collaborative relationships with the cross functional team members. Attend weekly fit and cross-functional meetings Daily correspondence with overseas offices You'll bring to the role Bachelor's degree, in a related field of study, or equivalent experience. 2-3 years' experience in Product Development and Production. Detail oriented, with strong organizational capabilities. Strong analytical, verbal and written communication skills. Flexible/adaptable in a fast-paced environment. Team oriented. Proficient in Microsoft Office Applications and Google. Benefits You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies. Support for your individual development plus opportunities for career mobility within our family of brands. A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. * Medical, dental, vision insurance & 401(K)* Employee Assistance Program (EAP) Time off - paid time off & holidays* Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role. The target salary range for this role is: $65K - $72K.
    $65k-72k yearly 2d ago
  • Retail Store Manager

    Abbode

    Operations manager job in New York, NY

    Abbode Store Manager - Job Description We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events. You'll Be Responsible For: The success of the store defined by the customer experience and business goals Leading and managing store staff with clarity and care Shaping how the store looks and how processes work for the best customer experience Managing inventory, restocks, and backstock organization Planning and executing in-store events Maintaining store cleanliness, merchandising, and visual standards Communicating regularly with the management about updates, needs, and improvements Actively identifying and solving problems before they become issues Who You Are: Organized and detail-oriented A natural planner who thrives on checklists, systems, and structure Proactive, flexible, and self-starting-you don't wait to be asked Excited to build and improve processes as we grow Comfortable with change and willing to adapt as the business evolves Bonus if You Have Experience With: Shopify or similar retail platforms Working in a creative, product-based business Managing teams in a customer-facing role Must be available to work in person 5 days per week at our Nolita store. Pay is $55-72K / year based on experience.
    $55k-72k yearly 5d ago
  • Fine Jewelry Showroom General Manager

    R ÊVe Diamonds

    Operations manager job in New York, NY

    Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations. We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more. KEY RESPONSIBILITIES Sales & Client Experience Act as a brand ambassador, delivering exceptional client service and showroom performance. Develop deep product and brand knowledge and present it confidently to clients. Manage enquiries via email, phone and LiveChat. Conduct in-person consultations in the NYC showroom and virtual consultations when needed. Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones. Liaise with our CAD and workshop teams on bespoke projects. Oversee after-care follow-ups and request client reviews. Ensure the showroom and jewelry displays are always perfectly presented. Business Development Achieve individual and showroom sales targets. Grow and enrich the client database. Use the CRM daily to manage prospects, tasks and opportunities. Lead client-acquisition efforts both inside and outside the showroom. Ensure accurate and complete database management for future CRM activities. Management Lead, coach and motivate the showroom team. Provide weekly objectives, feedback and performance guidance. Recruit, train and evaluate team members. Oversee scheduling, administration and showroom operations. Monitor competitors and identify opportunities for growth. Represent the company at meetings, events, networking and industry functions. Ensure all reporting and analytical tasks are accurate and submitted on time. Maintain flexibility to support the showroom outside regular hours when needed. What We're Looking For Proven luxury diamond jewelry sales experience. Passion for fine jewelry, diamonds and gemstones. Strong ability to build trust and relationships with clients. Consistent history of meeting/exceeding sales targets. Excellent verbal and written communication. High level of professionalism and customer-service standards. Strong administration, organisation and time-management skills. Ability to handle pressure, multitask and work to deadlines. Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM. Well-presented, security-aware, and able to work independently as well as part of a team. Experience & Skills Minimum 1 year luxury retail or diamond jewelry sales experience. Strong ability to drive sales and manage client relationships. Ability to work varied shifts including evenings and Saturdays. Ability to travel locally and occasionally nationally. Team-leadership, coaching and development skills. Strong communication skills and excellent attention to detail. Fluent English required; additional languages an asset. Must be authorized to work in the U.S. Preferred College/university degree. GIA coursework or Graduate Gemologist qualification. Compensation: $65,000-$80,000 OTE (Base Salary + Commission)
    $65k-80k yearly 5d ago
  • Assistant Store Manager

    FMG 2.5company rating

    Operations manager job in New York, NY

    About the Company - URBAN REVIVO is a leading global fashion retailer known for its trendy and chic collections. Our mission is to offer high-quality, fashionable, and affordable clothing to our customers worldwide. As we continue to expand our presence, we are excited to announce the opening of our new store in London. About the Role - We are seeking a dynamic and experienced Store Manager to lead our new store in London. The Retail Store Manager is responsible for driving sales performance and operational excellence in our store. This role requires a strategic leader with strong business acumen and a passion for delivering an exceptional customer experience. The Retail Store Manager will lead a team, ensuring that sales targets are consistently met and exceeded, while maintaining brand standards and optimizing store operations. This is an excellent opportunity for a passionate and results-driven individual to join our team and contribute to the success of URBAN REVIVO in a key market. Responsibilities Sales Performance & Business Management: Measure and monitor sales performance, taking proactive steps to enhance business outcomes. Take ownership of the store's operational execution to achieve revenue targets while effectively managing the budget and expenses. Utilize a high level of business acumen to identify business drivers and opportunities, and implement solutions that drive growth. Consistently meet and exceed store sales goals, ensuring long-term business success. Customer Experience & Brand Representation: Drive the execution of an elevated client experience, acting as a brand ambassador and embodying brand values. Engage customers with the brand, educating them on sustainability and sharing the stories of Urban Revivo. Lead the sales floor, ensuring an exceptional customer experience through a customer-first mindset, fostering loyal client relationships. Team Leadership & Development: Assist customers and oversee client interactions, providing real-time coaching to the team for continuous improvement. Ensure optimal balance of sales and service by managing scheduling effectively, aligning the right people at the right time to achieve payroll goals. Manage the day-to-day performance of the retail team, enabling career development and ensuring an exceptional employee experience. Take accountability for hiring, training, and developing the store team across all areas of the business. Provide ongoing performance feedback, ensuring growth and achieving desired results. Oversee performance reviews, development plans, and any necessary disciplinary actions or corrective measures. Operational Excellence & Inventory Management: Uphold consistent inventory accuracy and control within the store, leading and training the team to ensure consistent deliverables. Contribute to Loss Prevention efforts across all areas of the business, setting clear expectations and leading training for the store team. Ensure facility maintenance, organization, and presentation are always aligned with brand standards. Lead merchandising presentation and concept standards, utilizing retail and product reporting to strategize for an optimal customer experience and enhanced business productivity. Communication & Collaboration: Provide real-time and weekly feedback on product and sales performance to corporate partners, influencing product allocations and overall business success. Ensure the selling floor consistently reflects brand and concept standards, training and developing talent in visual and digital merchandising. Understand and assess the current store culture, identifying areas for improvement and working with the Regional Director to implement initiatives, activations, and recognition programs that drive positive change. Qualifications Minimum of 3-5 years of retail management experience, preferably in the fashion or apparel industry, with a focus on high-volume, fast-paced environments. Bachelor's degree or higher, with a preference for Business, Retail Management, or a related field. Proven ability to lead, motivate, and develop a team, coupled with strong interpersonal and communication skills. Passionate about delivering exceptional customer service and enhancing the overall customer experience. Strong sales acumen with a successful track record of achieving and exceeding sales targets. Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively. Proficient in retail management software, POS systems, and Microsoft Office Suite. Strong overall planning ability, with expertise in data analysis, induction, and application. Keen fashion sense, with the ability to formulate workflows and standards, conduct product analysis and adjustments, and execute effective visual merchandising. Ability to adapt to changing business needs and thrive in a dynamic, fast-paced environment.
    $46k-59k yearly est. 2d ago
  • Assistant Manager

    Zadig&Voltaire

    Operations manager job in New York, NY

    Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature. The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe. As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer. The Role We are seeking a motivated individual to join our Retail Management team. Our Assistant General Manager will be responsible for a high volume, highly visible location of our Madison Flagship. In this role the AGM will play a critical role in ensuring the smooth operation of the Boutique in the absence of the General Manager. Responsibilities include, but are not limited to, maintaining and achieving high operational standards, exceeding merchandising goals, achieving sales objectives, building a highly motivated team, and furthering associates' skills and clientele base. Responsibilities Collaborate with the General Manager to ensure the store operates seamlessly and efficiently. Learn and apply product knowledge to assist customers in selecting merchandise that meets their needs. Proactively identify and recommend additional merchandise to enhance the customer's experience, not overwhelm them. Establish, meet, and exceed sales and performance goals. Build and maintain lasting relationships with customers to expand the client base. Motivate and manage the sales team to exceed sales and productivity goals. Connect with customers and understand their needs, such as documenting and communicating customer requests. Recognize and handle loss prevention situations with exemplary customer service. Conduct training sessions to enhance team skills and knowledge. Plan and delegate appropriate responsibilities within the sales team. Maintain knowledge of inventory, scheduling, sales goals, and training of sales associates. Ensure that store merchandising, windows, and visual displays are maintained and consistent with the brand image. Maintain clear communication lines with the sales team and corporate office. Seek out top talent for the sales team through networking and recruiting. Act as a leader to the sales team. Foster a positive and energetic atmosphere while maintaining a professional work environment. Requirements Exceptional written and verbal communication skills Exemplary work ethic and leadership qualities Ability to analyze sales reports to determine business needs and develop strategies Strong troubleshooting and problem-solving abilities, particularly under pressure Exceptional organizational skills, with the capacity to prioritize and manage multiple tasks effectively Superior customer service skills A proactive, hands-on approach with a keen sense of urgency to meet business demands Education and Training HS Diploma Required; Associate's/bachelor's degrees preferred Experience Minimum 4 years' experience in luxury retail store environment Minimum 2 years' experience in luxury/retail management
    $46k-89k yearly est. 4d ago

Learn more about operations manager jobs

How much does an operations manager earn in Montclair, NJ?

The average operations manager in Montclair, NJ earns between $65,000 and $158,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Montclair, NJ

$102,000

What are the biggest employers of Operations Managers in Montclair, NJ?

The biggest employers of Operations Managers in Montclair, NJ are:
  1. Interstate Waste Services
  2. Walgreens
  3. Transportation Management Services
  4. Hellofresh
  5. Bowlero
  6. Veeva Systems
  7. UFC GYM
  8. Community Charter School of Cambridge
  9. Global Elite Group
  10. Lucky Strike
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