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  • Assistant Store Manager

    Stop & Shop 4.3company rating

    Operations manager job in Aberdeen, NJ

    Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments. What we'll ask of you: Department Management: Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuring compliance with all regulations People Development and Diversity: Direct, oversee, and evaluate the training of all non-perishable department team members Monitor and evaluate associate performance and ensure associates have development plans to support professional growth Foster a culture of diversity and inclusion within the team Control turnover by fostering a positive work environment Labor Relations: Manage labor relations to ensure compliance with company policies and labor laws Address and resolve employee issues and grievances in a timely and effective manner Customer Service Excellence: Cultivate a culture of excellence in customer service, providing best-in-class service Ensure customers experience a well-stocked store with the freshest product offerings Support team members in their training to consistently deliver exceptional customer service Operational Efficiency: Coach and provide feedback for efficient operations to better reduce and control costs Implement and oversee action plans to improve department performance Monitor inventory levels and ensure accurate stock management Compliance and Safety: Ensure all departments comply with company policies and regulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for all associates What you bring to the table: 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience Highly motivated, results-oriented, and a self-starter with a proven track record of success Strong ability to influence and communicate effectively across different functions Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders High level of customer service skills, with a genuine passion for exceeding customer expectations Creative and strategic thinking abilities to drive innovation and continuous improvement Effective organizational and time management skills to ensure efficient operations Ability to work flexible hours, including weekends and holidays What we bring to the table: Culture committed to celebrating diverse backgrounds and experiences Comprehensive benefits Opportunities for professional development and career growth Associate discounts Team of associates dedicated to serving our local customers and supporting our communities Salary: $64800-$97200 Up to a 12.5% Bonus Incentive If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply . Benefits: • 401(k) with 5% employer match available on Day One of employment • Dependent Care flex Spend accounts • Dependent life insurance • Discounts on theme park tickets, vehicle purchases and travel through LifeMart • Employee Assistance Program • Exclusive 5% associate discount on most purchases made in-store and online • Health Advocate Concierge Service • Life Insurance • Medical, dental, vision and pharmacy benefit plans for you and your dependent starting on Day One • My Resources Quit Program (Pelago) - support for associates and families to quit tobacco or nicotine • Paid Parental leave • Pre-tax spending accounts (FSA, HSA) • Short term/long term disability at no cost to employee • Tuition reimbursement • Competitive Paid time off includes: Vacation time Personal Holidays Sick Time Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
    $64.8k-97.2k yearly 3d ago
  • Assistant Store Manager - 24H300

    Carters 4.6company rating

    Operations manager job in Watchung, NJ

    If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, you can earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omnichannel experience while coaching others to success Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team Build customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through a consistent level of customer service, education, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $20.00 - $26.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
    $20-26.3 hourly Auto-Apply 3d ago
  • Manager- Plant Operations-Jersey City Medical Center-Jersey City-NJ

    Jersey City Medical Center

    Operations manager job in Jersey City, NJ

    Job Title: Manager Department: Plant Operations Status: Full-Time Shift: Day Pay Range: $68,724.00 - $97,073.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Manager, Plant Operations at Jersey City Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Assistant Director, Plant Operations you will assist in all aspects of large-scale plant operations initiatives and managing daily progress toward goals and key metrics. As the Manager, Plant Operations, a typical day might include the following: • Coordinating maintenance programs for the medical center and off-site facilities • Participating in regular Environment of Care rounding to identify needed repairs or improvements • Supporting construction or renovation efforts and ensuring proper ICRA and ILSM standards are followed • Preparing for and participating in regulatory inspections, while keeping required records and documentation current and compliant • Assisting in administering preventative maintenance programs and helping prioritize work schedules and repairs • Reviewing expenditures for equipment repairs and supplies, and assisting in monitoring operating and capital budgets This role might be for you if: • You quickly identify problems, think critically, and contribute practical solutions in a fast-paced environment • You adapt easily to changing priorities, new technologies, and unplanned maintenance or emergency situations • You approach your work through a continuous improvement lens and encourage others to identify opportunities for better processes • You are comfortable working within a project-based, deadline-driven setting • You operate with a “safety first” mindset and are committed to supporting a safe, compliant, patient-centered environment To be considered for this opportunity, you should have experience supporting the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance A bachelor's degree in Mechanical, Electrical, Facilities Engineering, or a related field is preferred, along with 2+ years of related experience. Familiarity with regulatory compliance requirements for DNV, DOH, DCA, Municipal Building and Fire Departments is strongly desired. Experience coordinating preventative maintenance programs and working within a healthcare or hospital plant operations setting is highly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion - please apply now!
    $68.7k-97.1k yearly 4d ago
  • Airport Operations Manager

    Drivo Rent a Car

    Operations manager job in New York, NY

    Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognised. Looking for strong manager and leader to manage locations and grow with us. Why Choose Drivo Rent A Car? With 5 locations in New York and New Jersey airport plus offices in Brooklyn and Manhattan Growth plan for new locations at several airports Have been in business for over 10 years Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company. Positive Work Environment: Training and Development: Great management training and Access ongoing training and development programs to enhance your skills and excel in your role. Responsibilities: Day-to-Day Operations Management: Manage the daily operations of the branch office to ensure smooth functioning and adherence to company standards. Staff Supervision: Supervise and delegate tasks to staff members, ensuring efficient workflow and performance excellence. Sales Strategies: Develop and implement strategies to increase sales and enhance customer satisfaction. Financial Analysis: Analyze financial data to ensure the branch is meeting its goals and making informed decisions to improve performance. Interpersonal Skills: Demonstrate exceptional interpersonal and relationship-building skills to foster positive relationships with customers and staff. Organizational Skills: Possess strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment. Supervise employees across all operational functions, ensuring adherence to company standards and procedures. Customer Satisfaction: Uphold company standards for customer service and ensure the achievement of Net Promoter Score (NPS) goals. Meeting Participation: Participate in company meetings and enforce decisions made by upper management. Staff Motivation: Organize and facilitate weekly staff meetings to keep employees motivated and informed about business operations and changes. Budget Compliance: Ensure all departments meet or exceed budgeted numbers d Qualifications: Previous experience in a managerial role within the car rental industry Strong leadership abilities and excellent communication skills. Ability to effectively manage and motivate a diverse team. Sound decision-making skills and the ability to handle challenging situations with composure. Strong believer in providing a great customer experience to customers Compensation: Salary:$85,000 base salary + up to $1000 monthly performance bonus + up to $4000 yearly performance-based bonus Company car including tolls A total compensation of $102,000 varies with the performance and a benefit package.
    $85k-102k yearly 2d ago
  • Operation Support(2026F014)

    Unionpay International

    Operations manager job in Jersey City, NJ

    Both of the following locations are available for application: New Jersey, United States (On-site) or Toronto, Canada (On-site) Job Responsibilities Operation: Provide technical, operational and product consultancy to UnionPay members. Follow-up with UnionPay existing / new clients for Network connectivity requirements to set up MPLS or VPN connection; Set up workshops with the institutions to discuss operational and technical requirements for the new projects and facilitate new program installations. Provide daily operation support such as BIN loading, transaction quality analysis, and settlement issue follow-up etc. Ensure the consistency between the local markets and the other markets, and maintain the uniformity of the worldwide network. Keep in close communication with Headquarters Operation Support Department, the overseas offices and the institutions. Collect advices from UPI overseas offices and institutions on business rules, technical specifications, dispute resolution and risk management. Conduct the training, support or explanation sessions for overseas offices and institutions. Work on market research and information collection tasks assigned by the Headquarters Operation Department. Help Headquarters Operation Department to complete special programs such as local pricing, regulatory policy research, compliance audit, etc. Support UnionPay Headquarters team by engaging clients for day to day operational issues such as transaction failure checking and troubleshooting. Project Management: Provide end-to-end project management and execution throughout processing implementation projects including certification, project launch, pilot testing, etc. Assess and document UnionPay member needs and according implementation activities. Guide customers through applicable UnionPay processing rules, specifications and documentations. Identify appropriate processing implementation support documentation for UnionPay members. Qualifications Bachelor's degree or above in Information Technology, Engineering, Computer Science, or other similar STEM majors. Relevant experience in payment system knowledge, with strong understanding of network technology, applications, and project management. Prefer candidates with 3-5 years of experience in project management or customer support roles within the card payment industry, chip card technology, software, financial services, or information services. Strong understanding of payment processing systems, formats and associated customer host interface testing services and principles. Ability to interact well with the customer, Senior and Executive management. Strong verbal and written communication skills with ability to leverage these skills in a teaching environment. Ability to drive change in a technical work environment. Self-Starter with ability to work independently. Handle multiple implementation projects in parallel. Ability to work across different time zone and willing to travel. All candidates will be fairly assessed, with due consideration given to the relevance of their background to the role's requirements.
    $78k-151k yearly est. 4d ago
  • iGaming Operations Manager

    Resorts World Bet 3.7company rating

    Operations manager job in New Brunswick, NJ

    The iGaming Operations Manager will be responsible for overseeing daily operational processes, coordinating with cross-functional teams, and ensuring that all customer-facing and back-end functions run smoothly and in compliance with regulatory and company standards. Operational Management Oversee day-to-day operations of RW BET's online casino platform, ensuring seamless customer experiences across all support channels. Lead Supervisors and Support Agents in delivering excellent service while maintaining KPIs and service-level agreements. Own the escalation framework to ensure efficient handling of complex or sensitive player cases. Manage workflows for payments, including deposits, withdrawals, and refunds, ensuring smooth processing and regulatory compliance. Ensure fraud prevention and risk management practices are consistently applied, including monitoring, reporting, and escalation protocols. Analyze operational and team performance metrics to identify trends, gaps, and opportunities for continuous improvement. Collaborate with compliance, payments, risk, technology, and marketing stakeholders to align operational procedures and drive efficiency. Partner with the Director of iGaming on strategic initiatives, regulatory reporting, and long-term operational planning. Foster a culture of proactive support, innovation, and accountability that reflects RW BET's brand as a leader in customer experience. Training & Quality Assurance Develop and refine training programs, onboarding processes, and quality assurance standards to equip staff and maintain service excellence. Conduct regular reviews of team performance, providing coaching, mentorship, and corrective actions as needed. Workforce Management Drive workforce planning, scheduling, and coverage strategies to balance efficiency, service quality, and cost control. Optimize staffing levels while supporting ongoing development of Supervisors and Support Agents. Qualifications 3-5 years of experience in iGaming, online casino, or related digital operations. Strong understanding of New Jersey iGaming regulations and responsible gaming practices. Hands-on experience in workforce management, training, and quality assurance in a customer-focused environment. Proven ability to manage day-to-day operations and lead teams effectively. Analytical mindset with the ability to interpret data, identify trends, and implement solutions. Excellent communication, organizational, and leadership skills. Must currently reside in New Jersey and perform all work duties within the state Ability to thrive in a fast-paced, hybrid work environment requiring flexibility and cross-functional collaboration. Position requires occasional physical activity, including the ability to lift and move items up to 25-50 lbs as needed. Why Join RW BET New Jersey LLC Opportunity to play a key role in the growth of a rapidly expanding online and mobile gaming platform. Collaborative team culture with exposure to operations, compliance, and player engagement. Remote/Hybrid flexibility with the chance to participate in launches and industry events. Competitive compensation and benefits package.
    $27k-49k yearly est. 4d ago
  • Director of Operations

    Tenth Revolution Group

    Operations manager job in New York, NY

    Director of IT Operations 💼 Employment Type: Full-Time About the Role We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm. 🔑 What You'll Do 👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems. 🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability. 🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks. 💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing. ✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience. 📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance. ☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance. 🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture. 📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions. 🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes. 💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress. 🎯 What We're Looking For Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM. Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking. Cloud operations experience (GCP preferred; AWS/Azure welcome). Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation. Practical ITIL experience and ability to improve CSAT, FCR, and MTTR. Excellent communication and leadership skills; able to mentor staff and partner with executives. Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.
    $87k-146k yearly est. 3d ago
  • Director of Payment Operations

    Pockyt

    Operations manager job in New York, NY

    Welcome to Pockyt Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments. Life at Pockyt Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow. Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you. The Role and Responsibilities The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale. Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include: Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes. Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions. Identify and resolve payment issues and create processes to improve Pockyt's flow of funds. Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience. Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end. Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement. Enhance internal controls across payment flows, settlements, reconciliations, and operational risk. Lead special projects involving new product launches, partner integrations, or optimization initiatives. Mentor and guide team members as Pockyt's finance operation function grows. Support executive leadership with insights, analysis, and operational readiness for rapid scale. About You 8+ years of professional experience in the financial services industry (payments focus preferred). Bachelor degree from an accredited university (MBA preferred). Leadership of operations, including onboarding of clients, treasury, and/or payment operations. Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments. Basic understanding of software development and product management preferred. Proven experience managing and developing a high-performing team. Demonstrated success working in a startup or high-growth environment. Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment. Strong communication and cross-functional partnership skills. High integrity and honesty, with a track record of sound judgment. Ability to build scalable processes, workflows, and systems from the ground up. Native English speaker. Able to report into our New York office three days per week.
    $87k-146k yearly est. 4d ago
  • Website Operations Manager

    Coda Search│Staffing

    Operations manager job in Morris Plains, NJ

    Our client's Digital Marketing team is hiring a Website Operations Manager to join their staff. This position will be a cross-functional role, working across the marketing and IT departments to help with website planning and process. Must be able to work onsite in a hybrid capacity (3 days per week). ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans
    $81k-128k yearly est. 3d ago
  • VP of Operations

    Vaco By Highspring

    Operations manager job in Princeton, NJ

    Vice President of Operations Compensation: Competitive base salary + bonus + benefits Our client is seeking a strategic and hands-on Vice President of Operations to lead and scale their operations, logistics, and supply chain functions. This executive will oversee multi-site warehouse operations, e-commerce and drop-ship fulfillment, and third-party logistics partnerships while driving efficiency, structure, and continuous improvement across the organization. Key Responsibilities Lead and oversee multi-site warehouse and distribution operations, including traditional and e-commerce fulfillment Manage and optimize 3PL relationships and performance Establish operational structure, KPIs, and continuous improvement initiatives Build, manage, and oversee operational budgets with strong financial accountability Drive process improvements, scalability, and operational excellence across the business Partner cross-functionally with executive leadership to support company growth and strategy Lead, mentor, and develop high-performing operations teams Qualifications 10+ years of progressive experience in operations, logistics, or supply chain leadership Minimum of 5 years in a senior management or executive role Proven experience managing multi-site operations and complex fulfillment environments Strong financial acumen with experience managing budgets ERP system experience required (SysPro preferred) Track record of implementing KPIs and continuous improvement programs Excellent leadership, analytical, and communication skills Bachelor's degree required; MBA and/or certifications (APICS, Lean, Six Sigma) a plus Why Join This is a high-impact leadership role offering the opportunity to influence strategy, improve operational performance, and support long-term growth within a dynamic organization. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $131k-218k yearly est. 3d ago
  • Website Operations Manager

    Signature It World Inc.

    Operations manager job in Parsippany-Troy Hills, NJ

    Job Title: Website Operations Manager Duration: 6 month duration to start, plus extensions Hours/Week: 40 hours per week Note: Must have prior experience in a Product Owner role Proficient in Jira Must have experience partnering with IT teams & managing development sprint cycles Feels comfortable and confident prioritizing development tickets on behalf of stakeholders Ability to manage conflicting feedback from stakeholders to drive consensus and execution Interview Process 1st Round: 30 min over Google Meet with HM 2nd Round: On-site, panel style Job Description Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences. ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans Thanks and Regards, Manisha Dabral Signature IT World Inc. *********************
    $81k-129k yearly est. 1d ago
  • Operations Manager

    Robert Half 4.5company rating

    Operations manager job in Jersey City, NJ

    We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City. Key Responsibilities Maintenance Coordination & Property Management Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines. Monitor and ensure timely completion of work orders in compliance with company standards. Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues. Perform weekly on-site inspections to maintain operational and maintenance standards. Research, evaluate, and onboard qualified vendors and service providers. Manage RFP processes to secure competitive pricing and quality service. Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships. Review and process invoices for accuracy and completeness. Manage office and maintenance supply orders, maintaining proper documentation and inventory. Track and maintain financial records, including banking matters. Perform accounting tasks using Excel and QuickBooks. Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives. Support operational reporting, documentation, and compliance tracking. Identify and implement process improvements to enhance efficiency and tenant satisfaction. Oversee daily office activities, including correspondence and budget management for multiple properties. Organize and track timelines for current inventory and future business development activities. Conduct online research on investment opportunities and market trends. Qualifications Bachelors Degree in Business Strong organizational and multitasking skills. Excellent communication and relationship management abilities. Proficiency in Microsoft Excel and QuickBooks. Experience in property management or operations preferred.
    $72k-112k yearly est. 3d ago
  • Regional Manager - Midtown (FOUND Study - Student Housing)

    FCL Management

    Operations manager job in New York, NY

    We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties. Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred. Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity. EOE.
    $96k-160k yearly est. 1d ago
  • Director, Healthcare Operations

    Confidential Careers 4.2company rating

    Operations manager job in New York, NY

    The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer
    $120k-150k yearly 1d ago
  • Director of Operations

    Merraine Group, Inc.

    Operations manager job in New York, NY

    This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors - and where creative input is already abundant. Position Overview The organization is seeking a true Marketing Operations leader - someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is not a creative role and not a position for someone looking to shape content, pitch ideas, or participate in conceptual direction. With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative work - the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution. This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work. Key Responsibilities Marketing Operations Leadership Own the full operational backbone of the marketing function. Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance. Ensure all campaigns move smoothly through production - from kickoff to final delivery - with clear milestones and expectations. Production & Project Management Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members. Build and enforce production schedules, ensuring timelines are realistic, efficient, and met. Review and interpret production plans, scopes, budgets, and timelines - and push back appropriately based on operational expertise. Budget & Resource Oversight Manage large-scale budgets with sophistication and accuracy. Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact. Identify cost-saving opportunities and operational improvements without compromising quality. Agency & Partner Management Serve as the operational point of contact for creative, media, research, and production agencies. Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies. Coordinate the multiple external stakeholders involved - without adding creative opinions or noise to the process. Performance Monitoring & Process Optimization Track progress, escalate risks, and course-correct swiftly. Build feedback loops and operational dashboards to monitor project health. Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams. Who Will Thrive in This Role Someone who gets excited by operations, structure, systems, workflows, and the mechanics that make creative possible. A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned. A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction. A professional who has worked at scale - high-budget, fast-paced, agency-style production environments. Required Experience 5-10+ years in marketing operations, production operations, or agency operations - with clear ownership of operational deliverables. Direct experience managing large budgets, detailed production plans, and complex, fast-moving campaigns. Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities. Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise. Expertise in organizing high-volume, high-stakes marketing workstreams. Exceptional communication and organizational skills. Passion for the organization's mission and comfort working within a Jewish and Israel-focused context. Preferred Qualifications Experience in high-growth, startup-like environments. Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).
    $87k-146k yearly est. 4d ago
  • Operations Manager

    Terrace Vanguard

    Operations manager job in Clinton, NJ

    Operations Manager (Home Health & Branch Management) BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. The Operations Manager leads daily operations for BrightStar Care, ensuring smooth clinical and administrative processes, compliance, team productivity, and exceptional client care. BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. This leadership role demands strategic oversight combined with hands-on management to drive efficiency, profitability, and high standards across multiple office locations. Key Responsibilities: Operational Leadership: Direct and coordinate daily office activities, including scheduling, payroll, billing, sales/marketing, recruiting, and compliance. Ensure adherence to BrightStar Care standards, New Jersey regulations, and Joint Commission standards. Conduct regular operational audits, leveraging data to enhance service delivery, caregiver efficiency, and client satisfaction. Act as a proxy for the owner(s) in internal decision-making, staff meetings, and urgent client escalations. Team Management & Culture: Recruit, onboard, train, develop, and retain high-performance office and field staff. Provide direct supervision, coaching, performance management, and timely feedback to ensure accountability and growth. Foster a culture rooted in accountability, high standards, compassionate care, and positive employee engagement. Proactively manage employee relations, promoting strong morale and reducing turnover. Ensure timely communication between field staff, office staff, clients, and leadership. Client Service Excellence: Ensure rapid, professional handling of all client inquiries, concerns, and complaints. Monitor service delivery and client satisfaction through surveys, Google reviews, Home Care Pulse Surveys and continuous feedback loops. Implement consistent conversion practices to maximize client retention and revenue growth. Regularly secure positive client and employee feedback, maintaining Home Care Pulse awards and achieving consistent 5-star Google reviews. Compliance & Risk Management: Maintain compliance with all federal, state, local regulations, and accreditation standards. Effectively manage workers' compensation programs, safety protocols, and injury prevention measures. Ensure timely and accurate documentation, credentialing, performance reviews, and ongoing training requirements. Strategic Hiring & Retention: Develop proactive, ongoing recruiting strategies in collaboration with HR to continuously build a robust talent pipeline. Monitor caregiver turnover rates and implement strategic retention initiatives based on employee feedback. Oversee thorough onboarding processes, training programs, and compliance documentation to ensure immediate productivity and compliance. Technology & Operational Systems: Proficient with Microsoft Office suite including Excel and Teams Proficiently manage and utilize systems including payroll (ADP preferred), EMR, Applicant Tracking Systems, and cloud-based communication platforms (RingCentral). Optimize scheduling and resource allocation to maintain operational efficiency and profitability. Reporting & Communication: Provide regular operational performance updates, surfacing key issues proactively to ownership. Ensure timely, clear communication between field staff, office staff, clients, and leadership. QUALIFICATIONS Required: 3-5 years of operations leadership in home healthcare or similar healthcare service organization. Proven ability to manage multi-location or high-volume branch operations. Comprehensive understanding of NJ home care regulations and Joint Commission standards. Exceptional organizational, problem-solving, and strategic leadership skills. Demonstrated track record of improving team morale, retention, and service quality. Hands-on experience in healthcare scheduling, payroll systems, billing/coding, and compliance management. Valid driver's license and reliable transportation. Preferred: Previous experience within BrightStar Care or similar branded home care franchises. Experience with performance management frameworks and service quality dashboards. Bilingual (Spanish) communication skills. Work Environment & Travel: High-paced office setting with extensive phone and computer use, including extended periods of sitting or standing. Occasional travel (up to 20%) required for client service, recruitment efforts, and professional training/conferences. Ready to grow your career while making a difference in people's lives? Apply today and join BrightStar Care's mission to deliver premium healthcare solutions.
    $80k-128k yearly est. 1d ago
  • Operations Manager

    The Interfaith Center of New York

    Operations manager job in New York, NY

    INTERFAITH CENTER OF NEW YORK INC (ICNY) : Operations Manager The Interfaith Center of New York (ICNY) works to overcome prejudice, violence, and misunderstanding by activating the power of the city's grassroots religious and civic leaders and their communities. Our goal is to create understanding and respect among the city's immigrant and grassroots religious leaders and their communities, as well as to encourage civic participation. Together, we address the city's shared social concerns. For further information, go to ************************* Job Summary Skills and Experience: The Operations Manager should have experience in office management/administration. He/she/they should have the ability to manage multiple assignments under deadlines, take direction from supervisor and senior colleagues alike, take independent action/initiative when appropriate, and be comfortable working in a small office environment. The ideal candidate should have strong organizational and editing skills, a strong working knowledge of Microsoft Office (Word, Outlook, SharePoint, and Excel), familiarity with Salsa or similar CRM database solutions, familiarity with social media platforms and other online systems/platforms (design platforms like Adobe/Canva would be a plus), familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, experience assisting departments such as finance and HR, as well as experience with sending large mailings and dealing with vendors. Reliability, attention to detail, ability to work effectively under deadline pressure, and a deep respect for religious/cultural diversity are all a must. This position reports to the Director of Development. The is below, and the candidate will be asked to review existing processes for the purpose of suggesting improvements and implementing changes for the benefit of the role and the organization. Hours: Full-time, 40 hrs/wk, Monday - Thursday in office, Friday option to be remote Salary: 54,000 - 58,000 Start Date: January 5, 2026 Benefits: Medical and Dental Operations Manager Job Description (i) Act as first point of contact for organization, e.g. offer reception duties such as answering the phone, welcoming guests, keep public areas guest-ready, and replying to public's request for information (ii) Oversee annual audit by acting as liaison to accounting consultant, staff, and auditors (iii) Identify and implement ways to improve systems including communications -internal and external, data collection and tabulation, and general office flow (iv) Improve organizational database use and capacity (v) Use social media and eblasts to increase engagement and volume of engagers/subscribers (vi) Create and update a rapid response/text blast for our migrant advocacy work (vii) Oversee re-grants to include soliciting reports and organizing invoicing and payments (viii) Maintain vendor relationships e.g. water fountain provider, printer company, landlord (ix) Track and update office inventory, place orders as needed for day-to-day needs and events e.g. conferences or meetings (x) Facilitate staff meetings and send reminders in follow up (xi) Maintain and update website (e.g. adding and removing events, adding sliders and popups, updating the news sections and changes e.g. board and staff additions (xii) Create monthly newsletters (listing of events with images) and one-off eblasts for fundraising, ICNY events, or rapid responses and pertinent announcements using Salsa HQ (xiii) Coordinate and update staff calendar (xiv) Monitor mailboxes on site and at post office (xv) Maintain insurance policies (e.g. board, health) and stay up to date with NY State Laws (xvi) Monitor expenses and create outgoing payments/reimbursements using online banking (xvii) Post on social media channels and monitor for reposts, replies, or other actions as needed (xviii) Record and track incoming donations (in Salsa CRM), create and file acknowledgement letters in collaboration with ED or DD, pending level of gifts received. (xix) Reserve meeting rooms, organize catering, and oversee printed materials for meetings/events including four board meetings per year (xx) Onboard and off-board interns and employees as needed e.g. server access, handbook (xxi) Assist with 600+-piece mailings 2x a year for year-end Appeal and mid-year Gala (xxii) Attend events at times after hours or offsite to help with check in and on-site coordination (xxiii) Take on occasional projects(past examples include overseeing the website's redesign with outside consultants, helping with a database update, and moving items out of a storage unit) The ideal candidate will possess a combination of skills, experience, and passion in the following areas: Experience in office management/administration and project management Outstanding organizational skills for both big picture planning and small details Strong working knowledge of Microsoft Office is essential Strong working knowledge of Salsa or similar database solutions Familiarity with social media platforms and online systems Familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers Familiarity with design applications like Adobe and Canva preferred Strong interpersonal skills and a good sense of humor -- comfortable working in a small office environment, and managing relationships with vendors Effective multi-tasker -- able to manage multiple priorities under deadlines Able to take direction from supervisor and senior colleagues, and take independent action/initiative when appropriate Reliability, attention to detail, consistent follow-through on commitments, and an ability to work effectively under deadline pressure Deep respect for religious/cultural diversity To apply send a current resume and cover letter to ************************* with “Office Manager” in the subject line of your email. Applications must include a cover letter as an attachment for consideration.
    $80k-128k yearly est. 1d ago
  • Director of Business Operations

    Connecticut Innovations 3.9company rating

    Operations manager job in New York, NY

    Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Curacity: Hotel marketing software that turns media into revenue!! Position: Director of Business Operations Reports to: SVP Business Operations Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday) About Curacity Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT. Position Overview We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry. Key Responsibilities Strategic Leadership Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10% Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation. Technical Operations Management Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms Ensure accurate, scalable data processing, reporting and billing processes across all customers Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners Lead the implementation of new products and services as defined by our leadership team Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams Team Leadership & Development Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts Mentor team members on hospitality industry best practices and emerging technologies Foster a culture of continuous improvement and data-driven decision making Client & Revenue Focus Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives Develop robust platform operations processes that enhance client experience and drive account growth Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders Required Qualifications Bachelor's degree in Marketing, Business, Economics, Engineering, or related field 6+ years of experience in digital advertising operations with 3+ years in leadership roles Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.) Experience with hospitality, travel, or advertising technology preferred Strong understanding of hotel technology space Excellent analytical skills with proficiency in data analysis tools and SQL Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders Preferred Qualifications Experience scaling operations at high-growth technology companies Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization Background with hotel PMS systems, booking engines, or hospitality technology platforms Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising Why Curacity? You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing. What We Offer Equity: Stock options are offered to all full-time employees Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees) Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year PTO: 15 personal days, in addition to 10+ public holiday closure dates Wellness: $100 monthly stipend for health and wellness related activities Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap Equal Opportunity Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
    $109k-204k yearly est. 4d ago
  • Operations Manager

    Isotalent

    Operations manager job in Bayonne, NJ

    Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer! The Perks! Compensation: $65,000 - $85,000/year, based on experience Performance based bonus potential 401(k) savings plan with company match Paid time off and paid holidays Medical, dental, and vision insurance Company-paid life insurance Short- and long-term disability Tuition reimbursement Health Care Spending Account A Day in the Life of a Operations Manager In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance. Responsibilities include: Oversee and manage driver activities and performance Develop and optimize delivery routes for maximum efficiency Coordinate sorting and dispatching to ensure timely deliveries Monitor key operational metrics and implement improvement strategies Drive productivity, accuracy, and customer satisfaction Support a positive and results-driven team environment Requirements and Qualifications: 3+ years of experience in operations management, logistics, or a related field 2+ years of experience working in/managing DSP operations with Amazon Proven success managing teams in a fast-paced environment 1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software Clean driving record and background check Strong communication and interpersonal skills Ability to adapt to changing priorities and multitask effectively About the Hiring Company: Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged. Come Join Our Operations Team! Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!
    $65k-85k yearly 5d ago
  • Operations Manager

    Global Elite Group 4.3company rating

    Operations manager job in Newark, NJ

    Operations Manager - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple: Protect people. Secure operations. Deliver excellence, every flight, every shift, every day. Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance. If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply. Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Position Overview: Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence. This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role. Compensation & Benefits: Salary: $55,000-$65,000 per year Medical, Dental, Vision, AFLAC, Paid Time Off + Holiday Pay 401(k) with employer match Employee engagement, development, and advancement pathways A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners Key Responsibilities: Airport & Security Operations Leadership Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations Provide immediate operational support to airlines and airport partners Team Management & Training Manage scheduling, staffing, and deployment to ensure adequate security coverage Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training) Conduct performance reviews and corrective action plans Compliance & Incident Management Conduct quality assurance checks and ensure adherence to all security SOPs Investigate incidents and complete required reports Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings Operational Readiness Ensure readiness of personnel, equipment, vehicles, and procedures at all times Report staffing gaps, operational challenges, or compliance concerns to station leadership Maintain professionalism and situational awareness in a fast-moving airport environment Required Qualifications: High school diploma or GED Valid New Jersey SORA license Ability to obtain and maintain an EWR SIDA badge with customs seal Valid driver's license (airside operations required) 2-3+ years of leadership experience in airport operations, aviation security, or transportation security Strong communication, decision-making, and problem-solving skills Ability to lead teams in a 24/7 airport schedule environment Proven ability to enforce policies, maintain standards, and ensure regulatory compliance Flexibility to work nights, weekends, and holidays Preferred Experience: Aviation security management Airport operations supervision TSA-regulated operations Airline station operations Emergency response or incident management in an airport environment Security program management (ASP, AOSSP, AOSSP-Air Cargo) Why Join Us? Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
    $55k-65k yearly 5d ago

Learn more about operations manager jobs

How much does an operations manager earn in New Providence, NJ?

The average operations manager in New Providence, NJ earns between $65,000 and $158,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in New Providence, NJ

$102,000

What are the biggest employers of Operations Managers in New Providence, NJ?

The biggest employers of Operations Managers in New Providence, NJ are:
  1. EisnerAmper
  2. Walgreens
  3. OnTime Delivery
  4. Coda Search│Staffing
  5. PerformLine
  6. C B North LLC
  7. Petco Holdings, Inc.
  8. Owens Healthcare
  9. SBM Management Services
  10. Ward Transport
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