Operations manager jobs in Norristown, PA

HCLTech is looking for a highly talented and self- motivated Sales Operations Project Manager - Communications & Analytics to join it in advancing the technological world through innovation and creativity. Job Title: Sales Operations Project Manager - Communications & Analytics Job ID: 1642643BR Position Type: Full-time Location: North Wales, PA 19454 Role/Responsibilities Lead onboarding, training, and technical support for US Field Sales Communication Systems to boost user adoption, proficiency, and user experience. Develop custom reports and perform data analysis to provide actionable insights for stakeholders. Oversee the U.S. Field Exhibits process to ensure adherence to compliance standards, data accuracy, and efficient vendor management. Manage internal distribution lists, business cards, name badges, office supplies, and print programs with a focus on process improvement. Develop training materials and facilitate meetings to engage field employees and enhance proficiency. Participate in Agile teams to define project goals, timelines, and deliverables, driving collaboration and iterative progress. Maintain work instructions and SOPs for consistency and compliance. Act as subject matter expert on projects and support ad hoc requests from senior management. Drive ongoing process improvements through stakeholder feedback and performance metrics. Qualifications & Experience Minimum Requirements Bachelor's degree (BS or BA) 1-2 years' experience in pharmaceuticals, sales, marketing operations, or similar fields. Strong project management skills with Agile experience; able to handle multiple complex tasks independently in a fast-paced, cross-functional setting. Analytical and problem-solving abilities with a results-oriented mindset. Advanced oral and written communication skills; able to convey information succinctly and effectively. Proven leadership, collaboration, and decision-making skills. Desired Qualifications Proficiency in Microsoft 365 suite (SharePoint, Power BI, and Outlook), SQL, Veeva, Salesforce, and other relevant business tools. Ability to present and deliver content, provide training, and facilitate meetings for field-based employees to support user adoption and proficiency. Experience with data analytics tools and techniques. Knowledge of Field Sales structure and its impact on operational processes. Experience with team collaboration software, automation tools (such as Power Automate), document management, and design software (such as Photoshop). Advanced proficiency in workflow automation and data visualization. Pay and Benefits Pay Range Minimum: $65,000 per year Pay Range Maximum: $78,000 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Pay Range: $$20-$23 an hour We are seeking a Warehouse Operator to support daily warehouse operations and act as a floor leader-in-training. This role performs hands-on warehouse work while helping guide associates, maintain workflow accuracy, and support safety and productivity standards. The Warehouse Operator is not a people manager, but is expected to demonstrate leadership, reliability, and problem-solving skills. This role is ideal for experienced warehouse associates ready to take the next step toward a Team Lead or Supervisor position. Key Responsibilities Operations Perform daily warehouse tasks including: Receiving, putaway, picking, packing, shipping, and loading/unloading Operate warehouse equipment (pallet jack, forklift, reach truck) as certified Follow SOPs, WMS instructions, and client requirements Ensure order accuracy and meet productivity targets Floor Support & Leadership Support Team Leads/Supervisors in managing daily floor operations Assist with: Assigning tasks and work zones Training new hires and coaching associates on SOPs Monitoring workflow and flagging delays or issues Act as point-of-contact when supervisors are off the floor Quality & Safety Ensure compliance with safety rules and warehouse policies Identify and report safety risks, damaged goods, or process gaps Maintain cleanliness and organization (5S standards) Support cycle counts and inventory accuracy Communication & Reporting Communicate operational issues clearly to leadership Assist with basic reporting (attendance, productivity, exceptions) Help ensure shift handoffs are accurate and complete Compensation & Benefits Hourly rate: $20 - $23 Overtime opportunities Medical, dental, and vision insurance Paid time off (PTO) and paid holidays Growth and promotion opportunities within operations

Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making. The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space. Key Responsibilities: Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability. Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization. Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences. Conduct annual compliance risk assessments, analyze results, and identify areas for improvement. Provide guidance to integrate compliance controls into business practices. Lead continuous improvement initiatives, including documentation and tracking of compliance activities. Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations. Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership. Qualifications: Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred. 15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required. Proven success in developing policy governance frameworks and compliance training programs. Strong strategic leadership, organizational awareness, and decision-making skills. Excellent interpersonal, writing, and presentation abilities. Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration. Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance. Strong problem-solving and risk analysis capabilities. Ability to prioritize effectively and manage multiple complex, confidential tasks. Work Arrangement: This position requires in-office presence three days per week.

Director of Regional Fulfillment Center (RFC) Operations Division: DreamLine Reports To: General Manager - DreamLine Division We are seeking an experienced and results-driven Director of Regional Fulfillment Center (RFC) Operations to lead the performance, process improvement, automation, and execution of DreamLine's warehousing, order fulfillment, and distribution operations across our flagship Warminster facility. The Director of RFC Operations is responsible for ensuring world-class service delivery across warehouse operations, order processing, and logistics-driving excellence in speed, accuracy, and customer experience. This role will build scalable processes, strengthen operational systems, and lead a high-performing team that positions DreamLine for continued growth within American Bath Group's (ABG) one-stop-shop platform. Key Responsibilities Operations & Distribution Management Lead all aspects of RFC operations, including order fulfillment, shipping, warehousing, and reverse logistics. Develop and implement operational strategies that improve service levels, accuracy, and throughput while controlling cost. Monitor and improve RFC KPIs (on-time delivery, inventory turns, order accuracy, warranty cycle time, etc.). Create KPI Dashboard and Scorecard Oversee facility layout, workflow optimization, and equipment investments to increase efficiency and safety. Ensure flawless execution in a high-volume, time-sensitive environment supporting both B2C and B2B channels. Ensure 100% compliance with retail customers to avoid unnecessary fines. Understand customer regulation and expectation. Provide monthly compliance scorecard to leadership. Support Dreamline expansion into retail instore and wholesale channels, understanding and executing on the unique needs of each channel. Ensure the inventory system matches what's physically in stock and successfully run the annual physical inventory process. Workforce Leadership Lead, coach, and develop managers, supervisors, and associates within RFC operations. Foster a culture of accountability, performance, and engagement. Build organizational capacity through succession planning, performance management, and leadership development. Customer Experience & Quality Ensure all orders meet established service standards and customer expectations. Partner with Customer Experience and Sales teams to resolve order issues, improve cycle time, and enhance overall satisfaction. Implement quality and process controls that reduce defects, rework, and warranty claims. Partner with Engineering team to ensure all products meet customer specifications. Health, Safety & Compliance Champion a proactive safety culture across the RFC network, ensuring adherence to OSHA, DOT, and company standards. Maintain clean, organized, and audit-ready facilities that meet or exceed environmental and regulatory requirements. Lead safety committees, risk assessments, and preventive initiatives to achieve zero-incident performance. Technology & Continuous Improvement Utilize ERP, WMS, and Power BI tools to monitor metrics and drive operational visibility. Implement automation, standard work, and process improvement methodologies (Lean, Six Sigma, etc.) to increase productivity. Lead cross-functional projects that integrate new systems, technologies, or network capabilities. Data driven approach to Damage in Transit (DIT). Work with logistics and product teams to improve packaging, distribution methods to reduce damage, improve profitability and customer experience. Financial & Strategic Management Develop and manage RFC operating budgets, including labor, freight, and capital expenses. Identify cost-reduction opportunities through improved processes, routing, and network design. Contribute to long-range distribution network planning and the scaling of RFC capabilities across ABG. Core Competencies Leadership & Influence - Inspires performance through clarity, accountability, and action. Operational Excellence - Deep expertise in fulfillment, distribution, and warehouse optimization. Decision-Making & Problem Solving - Uses data and analysis to drive decisions at speed. Customer Focus - Committed to delivering a flawless experience to both internal and external customers. Financial Acumen - Skilled in budgeting, cost control, and ROI evaluation of operational investments. Change Leadership - Thrives in fast-paced environments and leads teams through transformation. Collaboration - Works cross-functionally to align RFC execution with company goals. Qualifications Bachelor's degree in supply chain, Logistics, business or related field. 5 to 10 years of progressive experience in fulfillment, warehousing, or logistics leadership roles. 5+ years in senior management with multi-site or multi-channel distribution exposure. Proven track record leading high-volume, high-complexity e-commerce or omni-channel fulfillment operations. Experience implementing ERP/WMS systems and developing analytics tools (Power BI, Tableau, etc.). Strong knowledge of freight, packaging, inventory management, and network optimization. Demonstrated ability to lead through data, influence across functions, and drive measurable improvement. Excellent written and verbal communication skills. Demonstrated Alignment with ABG's Essential 6: Hyper Competitive, Exceptional Executor: Drives action-based results through data-driven decision making, strategic execution, and disciplined accountability. Resourcefulness: Visualizes, plans, and delivers with limited resources while maintaining operational excellence. Agility: Quickly adapts strategies and redeploys resources to meet evolving business needs in a dynamic environment. Organizational Design: Builds modern, effective structures that align people, process, and performance. Player/Coach: Balances strategic leadership with a willingness to engage hands-on to drive execution and results. Coachability: Exhibits openness to feedback and continuous learning with a low-ego, high-growth mindset. Work Environment: Onsite Benefits: 401(k), Health Insurance (Medical, Dental, Vision) Workforce Size: ~200 Company Overview American Bath Group (ABG) is a manufacturing, e-commerce, assembly, and distribution leader specializing in bathware products. With seventeen divisions across 37 facilities in North America, ABG's 5,000-member workforce produces high-quality, long-lasting products that improve the lives of customers every day. ABG's portfolio includes some of the industry's most recognized brands-Bootz, DreamLine, Vintage, and Mr. Steam-offering showers, bathtubs, bases, doors, wall panels, vanities, whirlpools, and more. ABG products are sold through commercial, wholesale, e-commerce, and retail channels to a diverse customer base of builders, plumbers, contractors, and end-users. ABG is an equal opportunity employer committed to providing an inclusive, respectful, and diverse workplace where every employee is valued and empowered to contribute to our success. Job Type: Full-time

Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.

The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance. Key Responsibilities Operational Leadership - Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence. - Drive operational performance, productivity, and resource utilization across the region. - Ensure compliance with all safety, environmental, and regulatory requirements. - Champion operational discipline and continuous improvement. People & Culture - Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet. - Ensure strong succession pipelines and talent capability across the region. - Foster cross-functional collaboration with engineering, procurement, and corporate Customer & Market Engagement - Serve as executive sponsor for PECO, ACE, PEPCO, and DPC. - Build and sustain high-value relationships with utility clients and stakeholders. - Leverage market insight to anticipate trends and position the company for sustained growth. Commercial & Financial Management - Partner with commercial teams on bid strategies, contract negotiations, and project mobilization. - Drive financial performance including forecasting, cost control, and margin improvement. - Support business development efforts to expand market share and grow revenue. support teams. - Champion company values, culture, and leadership standards. Strategic Leadership - Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team. - Align regional goals with corporate objectives and share insights to inform broader initiatives. Qualifications - 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction. - Proven success managing regional operations with full P&L responsibility. - Strong commercial acumen and financial management capability. - Deep understanding of utility clients and regulatory environments in the Northeast. - Excellent safety leadership and compliance track record. - Track recorded of driving change. - Bachelor's degree in Engineering, Construction Management, or Business.

We are seeking a hands-on, high-accountability Vice President of Title & Operations to serve as the operational leader of our young, high growth title agency. This role is designed for a battle-tested title professional - someone who has done the work, understands the details of escrow and title operations, and is equally capable of leading people and owning outcomes. You will own day-to-day operations, while partnering closely with the Founder on strategy, philosophy, and major decisions. What This Role Is (and Is Not) This role is: In the weeds when needed Accountable for execution, not just planning or coaching A builder of people, process, and culture Fast-paced, pragmatic, and decisive This role is not: A macro-only or purely strategic position A checklist manager A passive “report up” role A remote-only role Core Responsibilities Operational Ownership Own day-to-day title and escrow operations across the agency. Ensure files move efficiently, accurately, and compliantly from open to close. Identify bottlenecks, risks, and inefficiencies - and fix them. Own technical processes and be responsible to execute on adjustments as needed. Leadership & People Management Directly manage a team of approximately 12 operational staff. Set clear expectations, coach and develop team members, and build trust through competence and follow-through. Systems & Technology Serve as an internal SoftPro expert. Maintain optimized workflows, templates, and system usage, and ensure consistent adoption across the team. Scaling & Growth Help design and implement operational processes that scale. Participate in hiring, vetting, and onboarding as the team grows. Required Experience & Qualifications Must-Haves (Non-Negotiable): 10+ years of title agency experience Direct experience as a title processor and/or escrow officer Strong people-management experience Demonstrated accountability and ownership mindset Advanced SoftPro experience Ability to work in-office 2-3 days per week in the Greater Philadelphia area Highly Valued: Experience at both a title agency and an underwriter Experience scaling operations or teams High emotional intelligence paired with decisiveness Work Style & Culture Fit Fast tempo, high accountability, practical over theoretical, direct communication, and no ego - just ownership. Growth Opportunity This role is designed to grow into a true operational second-in-command position, with increasing authority over team structure, process design, hiring decisions, and operational strategy. Our company is growing 50% - 100% annually.

The Director of Revenue Operations is the architect and operator of the company's revenue engine-responsible for unifying Marketing, Sales, and Customer Success under a cohesive, data-driven operating model. This role optimizes processes, systems, and insights across the entire customer lifecycle to enable predictable, scalable revenue growth. The ideal candidate is analytical, operationally excellent, and adept at translating strategy into measurable outcomes that accelerate performance. Key Responsibilities Revenue Operations Architecture Build and optimize the full revenue operations framework across Marketing, Sales, and Customer Success. Own lifecycle processes-including lead flow design, handoff definitions, SLAs, segmentation, and funnel management. Establish unified data structures, governance, and reporting to ensure full-funnel visibility. Sales Operations Excellence Lead forecasting, pipeline management, capacity planning, quota design, and territory optimization. Own CRM architecture, automation, integrations, and data quality (Salesforce preferred). Continuously refine sales processes to increase efficiency, shorten sales cycles, and improve conversion rates. Partner with Finance to align on forecast accuracy, revenue modeling, and performance-to-plan insights. Inside Sales Performance & Optimization Oversee Inside Sales/SDR operations to ensure effective lead qualification, throughput, and conversion. Implement data-driven KPIs, productivity dashboards, and workflow enhancements to maximize top-of-funnel efficiency. Standardize processes, playbooks, and coaching structures to drive consistent performance. Enablement & GTM Execution Develop comprehensive enablement programs that equip customer-facing teams with the tools, content, and training needed to drive revenue. Build scalable onboarding, certification paths, and ongoing development tied to performance outcomes. Ensure cross-functional alignment with Marketing and Customer Success to create a seamless customer journey. Analytics, Strategy & Revenue Insights Own all revenue analytics-including KPIs, funnel metrics, forecasting models, and executive dashboards. Evaluate pipeline health, conversion trends, segment performance, and campaign effectiveness to identify growth levers. Provide strategic insights and recommendations to the CRO and executive team to guide GTM strategy and investment decisions. Lead annual and quarterly planning processes, including targets, budgets, scenario modeling, and resource allocation. Qualifications Bachelor's degree in Business, Marketing, or related field; MBA preferred. 8+ years in Revenue Operations, Sales Operations, or a similar revenue-focused leadership role. Proven experience optimizing revenue systems, processes, and forecasting models in a high-growth or complex environment. Strong CRM expertise (Salesforce preferred), including automation, reporting, integrations, and data governance. Highly analytical, with the ability to turn insight into actionable recommendations. Experienced in influencing cross-functional teams and executive stakeholders. Deep knowledge of full-funnel GTM operations, modern sales methodologies, enablement strategies, and revenue optimization practices. Core Competencies Revenue Architecture & Systems Thinking Operational Excellence & Process Optimization Forecasting, Analytics & Modeling Cross-Functional Leadership & Alignment Data-Driven Decision Making Change Management & Continuous Improvement

We are looking for a District Manager and team leader to aid in our daily operations across 5+ cell phone retail store locations. Our company, CellCashr.com, purchases cell phones, tablets, and laptops for cash on site in our store. We then resell them online and at the wholesale level. You should have some knowledge on these kind of electronics, and be able and willing to learn. We have 5 sites in the DMV and Philadelphia metropolitan area (Philadelphia PA, New Castle DE, Suitland MD, Laurel MD). You must be able and willing to travel between the locations as needed, having a car is a must. Responsibilities Work directly with the owners to ensure stores are running smooth Aide employees in buying products Travel to our different locations a few times per week or as needed to check on operations Ensure on site employees are following store guidelines Record and track inventory for all store locations Ensure register amounts and cash on hand is accurate Work to maintain a team in all locations - hiring new front and staff and filling in schedule gaps when necessary Report to owners any issues, and report status updates throughout day Skills Proven work experience with customer service and management Proven track record of hiring and maintaining a retail team Basic understanding of handheld electronics and their function College experience required Flexibility with schedule Math and computer proficiency required Ability to perform in fast paced environment Prefers and thrives working both independently and among others Pay starts at $64,500 plus performance based bonuses. Toll and gas related costs will be at company expense.

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $64,400.00 - $74,908.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce. Operations Manager Schedule: 8:00am-6:00pm (varies) Major Responsibilities * Serve as the primary operational expert for EFS workflows, customer requirements, and service level expectations. * Serve as a liaison with the corporate EFS team to support customer relationships, ensuring alignment between client needs and organizational and operational objectives. * Assist in the development and execution of project plans for onboarding new business, ensuring seamless integration into existing operations. * Partners with all members of the facility Leadership Team to foster a culture of continuous improvement and high performance. * Oversees departmental leaders, distribution associates, operational budgets, and key processes to ensure performance against established KPIs. * Provide leadership, coaching, and development to Department Managers and operational staff. * Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals. * Manages and coordinates the activities of multiple departments ensuring a productive, safe and inclusive work environment. * Ensures adequate staffing levels according to the departments' workload. Coordinates necessary staffing changes across departments based on projected volume. * Perform other related duties and special projects as assigned. Skills/Knowledge Required * Excellent interpersonal and leadership skills. * Excellent written and verbal communication skills. * Strong planning, change management and organizational skills. * Demonstrate ability to solve problems, achieve results and foster strong customer service orientation. * High degree of initiative, team building and dedication to effective positive change. * Strong computer skills. * Ability to travel up to 10% Education and Experience * Bachelor's degree in business, Logistics or related discipline preferred. * Minimum five years of job-related experience required. Salary Range: $85,000-$115,000 plus bonus Benefits: * Health benefits (Medical, Dental, Vision) * 401k with matching * Company Holidays * Overtime Pay for hourly employees * Paid Vacation, Floating Holidays, and Sick Time * Maternity and Parental leave benefits * Employee discount * Tuition Reimbursement * Employee Assistance Program Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant. #ZR #LI-POST

At Oyster House, we provide an exceptional dining experience with fresh seafood, great service, and a welcoming atmosphere. As we expand, we're looking for an experienced Director of Operations to oversee multiple locations, drive operational excellence, and ensure our brand's continued growth and success. Key Responsibilities: Oversee daily operations of multiple Oyster House locations, ensuring high service standards, food quality, and operational efficiency. Manage and lead a team of General Managers and staff to ensure seamless operations across all locations. Use P&L statements and financial data to optimize profitability, control costs, and improve operational efficiency. Oversee inventory management, ensuring accurate and cost-effective supply chain operations. Ensure compliance with health, safety, and sanitation regulations across all locations. Develop and implement staff training and development programs to maintain high performance and guest satisfaction. Monitor guest feedback through surveys, reviews, and direct interactions, resolving issues and enhancing customer experiences. Collaborate with marketing teams to promote the Oyster House brand, drive traffic, and manage seasonal promotions and events. Foster a positive work culture, focusing on team development, retention, and growth across all locations. Qualifications: Proven experience as a Senior General Manager, Director of Operations, or in a similar senior management role in the restaurant or hospitality industry (multi-unit experience preferred). Strong financial acumen and experience with P&L management. Exceptional leadership skills, with a focus on team development and operational excellence. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and leadership. Ability to manage multiple priorities and thrive in a fast-paced environment. A passion for great food, exceptional service, and a high-quality guest experience. Benefits: Competitive salary and performance-based bonuses. Health and dental insurance options. Paid time off. Employee discounts across all locations. Opportunities for growth and advancement within the company. If you're an experienced leader with a passion for hospitality and multi-unit management, we'd love to hear from you! Join us and help shape the future of Oyster House.

The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The salary range for this position is $65,000.00 annually What You'll Do: Oversee Customer Operations Managers and other customer operations employees Manage daily customer operations, fleet availability, and revenue generation for the assigned function Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolve customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engage in effective communication plans focused on building employee engagement in order to achieve business results Conduct performance evaluations that are timely and constructive, where applicable Participate in the recruiting process, as required Provide management with various updates and indicators as requested Remain current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders across multiple functions and locations Ability to influence Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. Ability to drive process and organizational change. Ability to motivate teams and keep a positive attitude in a fast-paced environment. Ability to work under minimal supervision with a goal-oriented mindset. Ability to see the big picture and leverage critical thinking and decision-making skills. Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Job DescriptionWe Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. The Manager of Event and Dining Operations, in support of the Director, will focus on upholding the museum's brand of excellence while ensuring the execution of visitor dining, hospitality, and events. The Manager shares an understanding of the logistics surrounding both internal and external events, and restaurant and café operations through a collaborative relationship with the food and beverage provider. In addition, they play a key role in ensuring the food and beverage experience complements and adds value to the full museum experience for the general visitors each day. Specifically, you will: Support internal event planners (i.e. - Advancement team) by ensuring smooth building operations by collaborating with internal service teams-such as facilities, security, AV, and retail-and submitting appropriate staffing requests, coordinating with the third-party food and beverage provider as necessary. Provide day-of-event on-site execution support for internal events (and external events as needed) As third-party vendor liaison (exclusive food and beverage provider, Constellation Culinary Group), assure successful integration with the museum in all aspects of facility rental and internal event operations. Foster a positive, proactive, and collaborative working environment between the Operator (third party food vendor) and the museum including, but not limited to the following departments: marketing, development/membership, learning and engagement, visitor services, retail, finance, executive office, and facilities. Assist as necessary to ensure that museum staff requests for internal catering are processed in an efficient, positive, and timely manner. Regularly review and attend internal and external (facility rental) events, to assure that continuous excellent customer service, quality, and a high level of professionalism are maintained by Operator, museum team members, and external contractors providing services. Ensure that facility rental and internal event operations are consistent with the Museum's mission and standards, particularly regarding sustainability and extraordinary visitor experience. Provide support to the Operator and museum team, as needed to assure they can operate effectively within the museum and with minimal disruption to other Museum operations. Facilitate the Museum approvals, as necessary, including menus, menu pricing, uniforms, signage, hours of operation, marketing materials, advertising, etc. Coordinate the Operator interface with the museum's facilities department to ensure that Museum-owned buildings, equipment, fixtures, furnishings, and facilities are properly maintained and serviced. Ensure that visitor feedback mechanisms are in place and are effective for all facility rental and internal event sales and operations and respond directly when appropriate on behalf of the museum. Regularly review facility rental and internal events and operations, to assure that consistent services and a high level of professionalism are maintained by the Operator. Oversee, and monitor the Operator's key performance metrics as it relates to visitor satisfaction in all areas, food and beverage quality and service standards, food safety and sanitation based on the Operator's contractual responsibilities and based on the museum standards. Use museum-developed evaluation instruments to determine results, corrective action, and continuous improvement. Perform other duties as assigned. Your background and experience include: Bachelor's degree or equivalent experience, with specialization in business, hospitality, and/or food services management preferred. Several (5) years of demonstrated successful experience in food services and/or the hospitality industry. Several (5) years of demonstrated successful experience in managing weddings and events. Understanding of and passion for the culinary and hospitality industry and providing an excellent guest experience. Proven knowledge of retail restaurants, public dining, food and beverage catering of all types, facility rental and event management services, operational policies, vendor management, vendor/operator contracts, and budgeting and financial management. Excellent leadership, organizational, communication, writing and interpersonal skills. Excellent facilitation, collaboration, and negotiation skills. Excellent skills with spreadsheet analysis and word processing software. Position and Compensation Details The salary for this position is $66,990. This position is Full-Time, Exempt, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to Chief Financial Officer Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data. Able to move items up to 30 pounds Able to remain stationary for up to seven hours Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest. Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays *Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure. Powered by JazzHR aCbLzz6CIB

The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The salary range for this position is $65,000.00 annually What You'll Do: * Oversee Customer Operations Managers and other customer operations employees * Manage daily customer operations, fleet availability, and revenue generation for the assigned function * Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes * Resolve customer issues, ensuring a positive customer experience * Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) * Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) * Actively engage in effective communication plans focused on building employee engagement in order to achieve business results * Conduct performance evaluations that are timely and constructive, where applicable * Participate in the recruiting process, as required * Provide management with various updates and indicators as requested * Remain current on all administrative duties according to company policy What We're Looking For: * 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred * High School Diploma required, Bachelor's Degree preferred * Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external stakeholders across multiple functions and locations * Ability to influence * Flexible and adaptable; ability to work effectively in ambiguous situations * Excellent verbal and written communication skills * Results driven, ability to make decisions and help solve problems * Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. * Ability to drive process and organizational change. * Ability to motivate teams and keep a positive attitude in a fast-paced environment. * Ability to work under minimal supervision with a goal-oriented mindset. * Ability to see the big picture and leverage critical thinking and decision-making skills. * Excellent organization, time management, delegation, and prioritization skills. * Courageous leadership and accountability. What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Philadelphia, PA Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline. * Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers. * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability. * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. * Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%. * Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction. * Performs other duties as may be assigned. EDUCATION & EXPERIENCE: * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Requires a valid driver's license and a satisfactory Motor Vehicles Report. * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! At Uncommon Schools, we know running exceptional schools takes more than great instruction-it also takes exemplary operations! Uncommon Schools' operations leaders work passionately to ensure that our faculty maximizes time and energy on student achievement. They design, implement, and refine systems that anticipate the needs of the school community. As service-oriented leaders, they tackle problems, share standard methodologies across campuses, and respond to urgent needs. They partner to build an academic and cultural environment that supports our ultimate goal: ensuring that every student will earn a college degree. The Director of Operations Fellow is a full-time position that prepares you to become a Director of Operations (DOO) of an Uncommon school. As DOO, you will lead a school in partnership with the Principal, working together to ensure your students receive an exemplary education. The DOO Fellowship is based on a foundation of four core elements that are aligned to the competencies of Uncommon leaders. Each element is designed to build Fellows' capacity towards becoming effective DOOs. These include Professional Development, Experiential Learning, Practical Application and Reflective Practice. The DOO Fellowship typically lasts one year; however, the length of time will vary based on open positions and DOO Fellow readiness. Fellows should expect to work in multiple locations and gradespans within the region. Fellow placement is based on the region's needs as well as Fellows' growth areas and matching them with host DOOs to best support their development. Professional Development All Fellows will attend a series of professional development workshops throughout the Fellowship. The subject matter of these workshops is grounded in the leadership competencies that DOOs are evaluated and developed on. Experiential Learning Feedback and coaching, especially when individualized, are critical tools that will support the Fellow's growth as a leader. Fellows will engage in experiential learning activities, and receive feedback targeted at their individualized areas of growth. Experiential learning activities include: submission of weekly deliverables; on-site coaching with real-time feedback; and practice clinics where fellows will engage in case studies, role plays, and problem solving exercises. Practical Application Fellows are placed at an existing Uncommon school and serve as full-time members of the school's operations team. They engage in operations work at their host school, tackle school or regional-based operations projects, and conduct observations and analysis of operational systems. Fellows are responsible for completing a variety of pre-determined deliverables that expose them to all of the key components of DOO work. Practical application includes an Immersion in which the Fellow acts as DOO in place of their host DOO for 4-6 weeks. During this time, their host DOO is offsite and the Fellow is acting DOO and co-leads the school alongside the Principal. Reflective Discourse The Fellowship will create space at in-person sessions for reflective discourse, so that Fellows can learn from their own experiences and those of others in the cohort. Fellows will also be supported in developing a reflective practice, where they will codify their learning through written reflections and create plans to make their growth and development actionable. Qualifications Passionate commitment to the mission of Uncommon Schools; Passionate commitment to improve the minds, characters, and lives of students both in and out of school; Ability to strategically manage and prioritize time and tasks effectively to fully meet the needs of their school, with a lens towards systems thinking; Ability to thrive in a fast-paced environment; flexible, able to work autonomously as well as take direction as needed; Comfort with managing ambiguous situations and moving to clarity/solution; Ability to learn something new and/or “do what it takes” to ensure the school receives high-quality operations despite obstacles; Proactive, strategic problem-solver who is able to work successfully in a fast-paced environment, often while balancing competing priorities; High-quality communication and relationship-building skills with multiple partners including teachers, students, families, vendors, and colleagues; Ability to have difficult conversations in a respectful manner; Excellent computer skills, including Microsoft Office, Word, Excel and Access; Dedication to self-reflection and continual professional growth; approaches every experience as a chance to learn and grow and understands that introspection and the outward expression of that learning is essential to leadership; School-based or other educational experience preferred; Required experience: 4 or more years of work experience; At least 1 year of experience in operations leadership (experience in K-12 school operations is preferred) At least 1 year of experience coaching, leading, and/or managing others (e.g., Special Projects Manager, Associate Director of Operations, Instructional Leader, or other equivalent experience); Project planning experience, with proven ability to see large projects through to completion; A Bachelor's degree. Additional Information Our people are what make us Uncommon. Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $101,000 to $107,100. Most candidates who meet job description requirements will receive an offer of $101,000. Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools. Benefits Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer). Extensive, best-in-class training and development Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA) Financial Planning New Jersey Pension program Paid leave of absence options (parental, medical, disability, etc.) Mental health and counseling support + wellness benefits *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].

Overview Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules. Position Overview The Vice President (VP) of Commercial Operations for Dermatology will lead all strategy, operations, analytics, and executional support functions enabling the success of the Dermatology business unit. Reporting directly to the General Manager, this individual will serve as a key member of the Dermatology Leadership Team, driving operational excellence, commercial performance, and cross-functional collaboration across Sales, Marketing, Market Access, and Medical Affairs. The VP will oversee a multidisciplinary team covering commercial insights, forecasting, sales operations, incentive compensation, CRM and BI systems, marketing operations, and data science. This role requires a visionary and pragmatic leader who can translate business strategy into operational plans, build scalable capabilities for future launches, and drive data-driven decision-making throughout the organization. Key Responsibilities Strategic Leadership • Partner with the General Manager and brand leads to define and execute the Dermatology franchise commercial strategy. • Serve as the primary liaison between corporate functional centers (Finance, IT, Data Science, Market Access) and the Dermatology BU to ensure aligned priorities and seamless execution. • Develop and operationalize strategic plans for commercial readiness, lifecycle management, and portfolio expansion through 2026 and beyond. Commercial Operations & Enablement • Oversee the planning and execution of all commercial operations functions, including: o Sales Operations: Incentive design, field alignment, targeting, and sample operations. o Market Access Operations: Payer analytics, contracting operations, patient services, and access reporting. o Marketing Operations: Meeting planning, convention execution, digital operations, and marketing logistics. o Forecasting & Insights: Business analytics, forecasting, and performance reporting. • Drive operational rigor through KPI development, business reviews, and performance dashboards. Data, Systems, and Analytics • Lead the integration of advanced analytics, CRM, and BI systems (in partnership with BIS and Data Science) to enable real-time insights and predictive modeling. • Embed AI tools and capabilities into key processes and workflows to improve efficiency, decision-making, and business outcomes. • Ensure high-quality, compliant, and harmonized commercial data infrastructure across the Dermatology organization. • Champion data literacy and analytical decision-making across the commercial team. People Leadership • Lead, coach, and develop a team of senior directors and managers across functional disciplines, fostering a high-performance and collaborative culture. • Drive organizational design and workforce planning for evolving commercial needs (e. g. , open and 2026 roles in Insights, Sales Ops, Market Access Ops, and BI). • Build succession plans and talent pipelines for future leadership growth. Qualifications • Bachelor's degree required; MBA or advanced degree preferred. • 15+ years of experience in commercial operations, business insights, or related functions within the pharmaceutical or biotechnology industry. • Proven track record of building and leading multi-functional operations teams in support of specialty or rare disease franchises. • Deep understanding of field force effectiveness, forecasting, CRM systems (e. g. , Veeva, Salesforce), data strategy, and market access analytics. • Exceptional communication, influencing, and stakeholder management skills across senior leadership levels. • Demonstrated ability to balance strategic vision with hands-on operational execution. Leadership Attributes • Strategic Integrator: Connects insights, analytics, and operations into a unified commercial execution model. • Enterprise Collaborator: Navigates complex matrix environments and aligns cross-functional teams toward shared goals. • Change Leader: Anticipates business evolution and proactively designs scalable systems and processes. • Talent Developer: Inspires, mentors, and empowers a high-performing, diverse team. Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. We Respect Your Privacy Learn more at: *********** incyte. com/privacy-policy The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate. During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here. You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work. You can learn more about Incyte's data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte's data protection officer, and your supervisory authority (if applicable). Please contact privacy@incyte. com if you have any questions or concerns or would like to exercise your rights.

The Director of Business Operations - Transactional, is responsible for leading the provision of financial and operational support for our transactional legal practices, including the Business Law and Intellectual Property departments and our Ancillary Business Units. The Director will lead the Business Operations team which is the main liaison between Finance and the legal practices, and is responsible for driving profitability and providing financial oversight to their respective legal practices. This position will report to the Chief Financial Officer, and will have managerial responsibilities. 12+ years of financial experience, preferably in a law firm or professional services environment. Bachelor's Degree is required (Finance, Accounting, or Business); MBA or related Master's degree preferred. Ability to listen and communicate with a high level of proficiency and professionalism while interacting with firm management. Must be comfortable articulating difficult topics clearly and concisely to superiors as well as subordinates. Strong financial planning and analysis background is required. Previous experience in law firm business operations is highly preferred. Lead Business Operations team in providing financial oversight for legal department and practice chairs, including planning and ongoing management against financial and non-financial goals and metrics to assist practices in meeting firm expectations. Partner with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to provide insight and guidance into the business and ensure the operational needs of the business are being met. Partner with Data Analysis and Financial Planning & Analysis teams on various projects and recurring processes, including but not limited to, annual budgeting, monthly P&L analysis, and management reporting. Partner with Director of Pricing & Profitability to leverage profitability models and market intelligence for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy. Lead integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc. Provide oversight, leadership and mentoring to Business Operations team to develop team members' skills and abilities for furthering the team's mission.