Operations manager jobs in Upper Moreland, PA - 2,577 jobs

The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance. Key Responsibilities Operational Leadership - Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence. - Drive operational performance, productivity, and resource utilization across the region. - Ensure compliance with all safety, environmental, and regulatory requirements. - Champion operational discipline and continuous improvement. People & Culture - Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet. - Ensure strong succession pipelines and talent capability across the region. - Foster cross-functional collaboration with engineering, procurement, and corporate Customer & Market Engagement - Serve as executive sponsor for PECO, ACE, PEPCO, and DPC. - Build and sustain high-value relationships with utility clients and stakeholders. - Leverage market insight to anticipate trends and position the company for sustained growth. Commercial & Financial Management - Partner with commercial teams on bid strategies, contract negotiations, and project mobilization. - Drive financial performance including forecasting, cost control, and margin improvement. - Support business development efforts to expand market share and grow revenue. support teams. - Champion company values, culture, and leadership standards. Strategic Leadership - Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team. - Align regional goals with corporate objectives and share insights to inform broader initiatives. Qualifications - 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction. - Proven success managing regional operations with full P&L responsibility. - Strong commercial acumen and financial management capability. - Deep understanding of utility clients and regulatory environments in the Northeast. - Excellent safety leadership and compliance track record. - Track recorded of driving change. - Bachelor's degree in Engineering, Construction Management, or Business.

We are looking for a driven, focused, and passionate Store Director to join our team. Through strong leadership, the Store Director motivates store teams to achieve company objectives and metrics and manages resources efficiently to drive business to maximize productivity and profit. This role represents our brand standards in selling, service, and merchandising. While in the role this individual is expected to demonstrate integrity, honesty and knowledge. This position will promote our company's culture, values, and mission while fostering a positive working environment that encourages diversity, mutual respect and teamwork. The Store Director also understands and ensures proper security procedures are followed. Who Are You: Inspirational leader through both action and collaboration who can be relied upon to see the potential of those around them Create an environment of excellence that promotes a high performance culture, encourages associates to share ideas and recognizes and acknowledges individual and store team performance Constantly acquire new industry knowledge and skills and share learnings with team members and colleagues Establish positive relationships, act with customers in mind, and have great networking and relationship management Have a clear view of how the different abilities, background and cultures of team members work together to create a collaborative environment and deliver results Act as a coach and role model to bring out the best in your team You Also Have: College degree or equivalent 5 - 10 years of store management experience proven track record of successfully managing a selling workforce and achieving results Proficiency in utilizing available technology including Microsoft Office (Outlook, Excel, Word, and PowerPoint) Strong communication and interpersonal skills Strong merchandising skills As the Store Director, You Will: Identify issues and creates strategies to keep competitive with the local retail market Problem solves in a fast-paced, changing environment exercising good judgment about the company's objectives in determining solutions Monitors and communicates competitive strategies through first-hand market observations Ensures all merchandise is well presented on the floor following visual, marketing and operational directives and standards, mindful of FOB adjacencies, and is signed according to standards Partners with Corporate and RVP to ensure merchandise assortment represents the customer in the market You will ensure management team members recruit, interview and select candidates with requisite skills to accomplish goals and add value to existing team, manages retention and turnover Your Life and Career at Saks Fifth Avenue Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks The base pay range for this position at commencement of employment is expected to be between $95,000 and $115,000/year. This role is eligible for bonus. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. If you are a California resident, click here: ********************** to review our California Candidate Privacy Notice. Thank you for your interest with Saks. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are seeking a hands-on, high-accountability Vice President of Title & Operations to serve as the operational leader of our young, high growth title agency. This role is designed for a battle-tested title professional - someone who has done the work, understands the details of escrow and title operations, and is equally capable of leading people and owning outcomes. You will own day-to-day operations, while partnering closely with the Founder on strategy, philosophy, and major decisions. What This Role Is (and Is Not) This role is: In the weeds when needed Accountable for execution, not just planning or coaching A builder of people, process, and culture Fast-paced, pragmatic, and decisive This role is not: A macro-only or purely strategic position A checklist manager A passive “report up” role A remote-only role Core Responsibilities Operational Ownership Own day-to-day title and escrow operations across the agency. Ensure files move efficiently, accurately, and compliantly from open to close. Identify bottlenecks, risks, and inefficiencies - and fix them. Own technical processes and be responsible to execute on adjustments as needed. Leadership & People Management Directly manage a team of approximately 12 operational staff. Set clear expectations, coach and develop team members, and build trust through competence and follow-through. Systems & Technology Serve as an internal SoftPro expert. Maintain optimized workflows, templates, and system usage, and ensure consistent adoption across the team. Scaling & Growth Help design and implement operational processes that scale. Participate in hiring, vetting, and onboarding as the team grows. Required Experience & Qualifications Must-Haves (Non-Negotiable): 10+ years of title agency experience Direct experience as a title processor and/or escrow officer Strong people-management experience Demonstrated accountability and ownership mindset Advanced SoftPro experience Ability to work in-office 2-3 days per week in the Greater Philadelphia area Highly Valued: Experience at both a title agency and an underwriter Experience scaling operations or teams High emotional intelligence paired with decisiveness Work Style & Culture Fit Fast tempo, high accountability, practical over theoretical, direct communication, and no ego - just ownership. Growth Opportunity This role is designed to grow into a true operational second-in-command position, with increasing authority over team structure, process design, hiring decisions, and operational strategy. Our company is growing 50% - 100% annually.

Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making. The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space. Key Responsibilities: Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability. Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization. Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences. Conduct annual compliance risk assessments, analyze results, and identify areas for improvement. Provide guidance to integrate compliance controls into business practices. Lead continuous improvement initiatives, including documentation and tracking of compliance activities. Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations. Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership. Qualifications: Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred. 15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required. Proven success in developing policy governance frameworks and compliance training programs. Strong strategic leadership, organizational awareness, and decision-making skills. Excellent interpersonal, writing, and presentation abilities. Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration. Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance. Strong problem-solving and risk analysis capabilities. Ability to prioritize effectively and manage multiple complex, confidential tasks. Work Arrangement: This position requires in-office presence three days per week.

We are looking for a District Manager and team leader to aid in our daily operations across 5+ cell phone retail store locations. Our company, CellCashr.com, purchases cell phones, tablets, and laptops for cash on site in our store. We then resell them online and at the wholesale level. You should have some knowledge on these kind of electronics, and be able and willing to learn. We have 5 sites in the DMV and Philadelphia metropolitan area (Philadelphia PA, New Castle DE, Suitland MD, Laurel MD). You must be able and willing to travel between the locations as needed, having a car is a must. Responsibilities Work directly with the owners to ensure stores are running smooth Aide employees in buying products Travel to our different locations a few times per week or as needed to check on operations Ensure on site employees are following store guidelines Record and track inventory for all store locations Ensure register amounts and cash on hand is accurate Work to maintain a team in all locations - hiring new front and staff and filling in schedule gaps when necessary Report to owners any issues, and report status updates throughout day Skills Proven work experience with customer service and management Proven track record of hiring and maintaining a retail team Basic understanding of handheld electronics and their function College experience required Flexibility with schedule Math and computer proficiency required Ability to perform in fast paced environment Prefers and thrives working both independently and among others Pay starts at $64,500 plus performance based bonuses. Toll and gas related costs will be at company expense.

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $64,400.00 - $74,908.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce. Operations Manager Schedule: 8:00am-6:00pm (varies) Major Responsibilities * Serve as the primary operational expert for EFS workflows, customer requirements, and service level expectations. * Serve as a liaison with the corporate EFS team to support customer relationships, ensuring alignment between client needs and organizational and operational objectives. * Assist in the development and execution of project plans for onboarding new business, ensuring seamless integration into existing operations. * Partners with all members of the facility Leadership Team to foster a culture of continuous improvement and high performance. * Oversees departmental leaders, distribution associates, operational budgets, and key processes to ensure performance against established KPIs. * Provide leadership, coaching, and development to Department Managers and operational staff. * Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals. * Manages and coordinates the activities of multiple departments ensuring a productive, safe and inclusive work environment. * Ensures adequate staffing levels according to the departments' workload. Coordinates necessary staffing changes across departments based on projected volume. * Perform other related duties and special projects as assigned. Skills/Knowledge Required * Excellent interpersonal and leadership skills. * Excellent written and verbal communication skills. * Strong planning, change management and organizational skills. * Demonstrate ability to solve problems, achieve results and foster strong customer service orientation. * High degree of initiative, team building and dedication to effective positive change. * Strong computer skills. * Ability to travel up to 10% Education and Experience * Bachelor's degree in business, Logistics or related discipline preferred. * Minimum five years of job-related experience required. Salary Range: $85,000-$115,000 plus bonus Benefits: * Health benefits (Medical, Dental, Vision) * 401k with matching * Company Holidays * Overtime Pay for hourly employees * Paid Vacation, Floating Holidays, and Sick Time * Maternity and Parental leave benefits * Employee discount * Tuition Reimbursement * Employee Assistance Program Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant. #ZR #LI-POST

Key Responsibilities: Department Leadership & Strategy Establish and lead AION's Operational Learning Department, including curriculum design, delivery standards, and performance tracking Standardize operational training across all sites and regions to ensure consistent execution Build a competency-based learning model that supports skill growth from foundational through leadership levels Partner with executive, regional, and field leadership to align training priorities with operational needs New Hire Onboarding & AIONIZATION Own the end-to-end onboarding experience for Service Operations roles Ensure every new hire has a clear and enforced 30/60/90-day roadmap with defined expectations and milestones Lead and co host a weekly New Hire Kickoff Call to align new hires on standards, training requirements, and support resources Ensure mandatory 60-90-day certification and checkoff completion is tracked and enforced Training Delivery & Field Execution Work directly on-site with teams through coordinated scheduling with VPs and Regional leaders Build and maintain Service Operations training curriculum, playbooks, and certification models (systems, technical skills, and standards) Oversee competency checkoffs to drive consistency, quality, and accountability Provide field reinforcement through on-site coaching, audits, and corrective training loops Leadership Development Work with the training specialists to develop leadership capability at the site level, including coaching, accountability, communication, and conflict management Ensure leaders are equipped to enforce standards consistently and sustainably in the field Partner with field training instructors to scale leadership-focused training across departments Vendor & Resource Optimization Partner with supplier and vendor partners to support training buildouts and internal capability development Reduce reliance on outside labor by expanding internal skill sets and technical proficiency Success Metrics Performance will be measured by improvements in: New-hire time-to-productivity by role 90-day new-hire retention Make-ready cycle time and quality consistency Reduced rework and service callbacks Training completion and competency pass rates Reduced vendor reliance for internally manageable work Field audit, compliance, and safety performance Qualifications 5 years of leadership experience and 7years of experience in service ops Proven leadership experience in operations, training, or workforce development Strong background in service operations and field execution Demonstrated ability to build training programs that drive real performance outcomes Comfortable working on-site with field teams and leaders Strong communication, coaching, and accountability skills Ability to influence across levels and enforce standards consistently What Success Looks Like Every new hire is fully AIONIZED with clarity, confidence, and capability Faster ramp-up, stronger execution, and higher retention Consistent standards across properties and regions Stronger site-level leadership and reduced dependency on external labor

At Oyster House, we provide an exceptional dining experience with fresh seafood, great service, and a welcoming atmosphere. As we expand, we're looking for an experienced Director of Operations to oversee multiple locations, drive operational excellence, and ensure our brand's continued growth and success. Key Responsibilities: Oversee daily operations of multiple Oyster House locations, ensuring high service standards, food quality, and operational efficiency. Manage and lead a team of General Managers and staff to ensure seamless operations across all locations. Use P&L statements and financial data to optimize profitability, control costs, and improve operational efficiency. Oversee inventory management, ensuring accurate and cost-effective supply chain operations. Ensure compliance with health, safety, and sanitation regulations across all locations. Develop and implement staff training and development programs to maintain high performance and guest satisfaction. Monitor guest feedback through surveys, reviews, and direct interactions, resolving issues and enhancing customer experiences. Collaborate with marketing teams to promote the Oyster House brand, drive traffic, and manage seasonal promotions and events. Foster a positive work culture, focusing on team development, retention, and growth across all locations. Qualifications: Proven experience as a Senior General Manager, Director of Operations, or in a similar senior management role in the restaurant or hospitality industry (multi-unit experience preferred). Strong financial acumen and experience with P&L management. Exceptional leadership skills, with a focus on team development and operational excellence. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and leadership. Ability to manage multiple priorities and thrive in a fast-paced environment. A passion for great food, exceptional service, and a high-quality guest experience. Benefits: Competitive salary and performance-based bonuses. Health and dental insurance options. Paid time off. Employee discounts across all locations. Opportunities for growth and advancement within the company. If you're an experienced leader with a passion for hospitality and multi-unit management, we'd love to hear from you! Join us and help shape the future of Oyster House.

About the Team: The Event Audience & Operations team is a strategic partner and resource for the Wall Street Journal Leadership Institute and WSJ Events marketing and sales teams who are responsible for recruiting and retaining c-level and senior executives to the world's foremost influential business memberships and events. We equip ambitious professionals with the essential intelligence, events and tools they need to better lead their industries, grow their businesses and advance their careers. We provide highly specialized services that build on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community. About the Role Reporting to the Associate Director, Data & Audience, the role of the manager is to oversee the data management systems, project prioritization and delivery, and other critical audience development tasks for the WSJ Leadership Institute and live journalism events. This position will be focused on delivering best-in-class tools, data, processes, and systems, and will work closely with the DJ Engineering & IT teams to improve technology, analytics and efficiency in support of all lead generation, platform management and prospect reporting and analysis initiatives across the WSJ Leadership Institute membership business. You Will: + Manage the project research queue and ensure delivery of quality prospect data for membership lead generation campaigns + Own the updates and maintenance process for key datasets, with an emphasis on Fortune 500 and competitive communities data + Be the point of contact for database platform integrations, overseeing and maintaining existing integrations and making recommendations for improvements, and project managing your recommendations through to implementation + Work closely with the Associate Director to build out reporting solutions, making recommendations on strategy based on observations and analysis. + Own training documentation and educational sessions ensuring the team is well versed and comfortable submitting data requests + Take the initiative to identify and solve complex business problems, asking questions and owning the project from the ground up. + Provide back up support for key business systems and platforms inclusive of AirTable, Cvent, Splash and Salesforce in support of Membership initiatives. You Have: + 3-5 years of CRM, marketing/database automation and event management systems experience and project management; marketing experience a plus + An expert user on at least one industry leading CRM, marketing automation or event management system + The technical aptitude to master new SaaS systems quickly + Experience working with technology teams on implementation, migration of systems, new features or troubleshooting issues + Understands how to use automation to improve productivity and optimization + Proven ability to multi-task and adhere to tight deadlines in a fast paced, collaborative environment + Proven ability to work with multiple stakeholders across the business + Detailed oriented, with excellent written and oral communications skills + Ability to simplify and create focus amongst a complex organization and team + Strong leadership, diplomatic and problem solving skills + Must be entrepreneurial and self-starter with the ability to fully own and drive projects forward. + Ability to think strategically and execute methodically + Strong proficiency with Google Product Suite, Google Tag Manager and MS Office Suite, including Excel + Bachelor's Degree in appropriate field of study (Preferred) Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Commuter Transit Program + Subscription Discounts + Employee Referral Program Learn more about all our US benefits Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Marketing Job Category: Marketing & Product Management Union Status: Non-Union role Pay Range: $95,000 - $120,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 50235

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $60,000.00 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site. This position offers flexibility to be remote with up to 75% travel Field Leadership Development * Assess current superintendents' skills and capabilities through site visits and one-on-one interactions. * Participate in interviews with potential new hires for key superintendent positions. * Develop individualized and group development plans to strengthen leadership, technical, and operational skills. * Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies. Standards, Procedures & Best Practices * Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations. * Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements. * Benchmark internal and external best practices to maintain industry-leading field performance. Project Support & Execution Planning * Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability. * Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans. * Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery. Field Audits & Performance Oversight * Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices. * Provide clear feedback and actionable improvement recommendations to superintendents and project leadership. * Track field performance trends and recommend strategic initiatives to address recurring challenges. Qualifications * 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects. * Proven track record of improving field performance through training, process improvement, and leadership coaching. * Strong working knowledge of construction means and methods, scheduling, safety, and quality control. * Excellent communication and interpersonal skills, able to influence without direct authority. * Ability to travel extensively to project sites across the continental United States Skills & Competencies * Influential leader able to win buy-in from experienced superintendents and project teams. * Practical expert with hands-on knowledge and credibility earned through years of field experience. * Change Champion that is passionate about continuous improvement and raising the bar on execution. * Strategic thinker who understands both the big picture and the operational details. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. The Manager of Event and Dining Operations, in support of the Director, will focus on upholding the museum's brand of excellence while ensuring the execution of visitor dining, hospitality, and events. The Manager shares an understanding of the logistics surrounding both internal and external events, and restaurant and café operations through a collaborative relationship with the food and beverage provider. In addition, they play a key role in ensuring the food and beverage experience complements and adds value to the full museum experience for the general visitors each day. Specifically, you will: Support internal event planners (i.e. - Advancement team) by ensuring smooth building operations by collaborating with internal service teams-such as facilities, security, AV, and retail-and submitting appropriate staffing requests, coordinating with the third-party food and beverage provider as necessary. Provide day-of-event on-site execution support for internal events (and external events as needed) As third-party vendor liaison (exclusive food and beverage provider, Constellation Culinary Group), assure successful integration with the museum in all aspects of facility rental and internal event operations. Foster a positive, proactive, and collaborative working environment between the Operator (third party food vendor) and the museum including, but not limited to the following departments: marketing, development/membership, learning and engagement, visitor services, retail, finance, executive office, and facilities. Assist as necessary to ensure that museum staff requests for internal catering are processed in an efficient, positive, and timely manner. Regularly review and attend internal and external (facility rental) events, to assure that continuous excellent customer service, quality, and a high level of professionalism are maintained by Operator, museum team members, and external contractors providing services. Ensure that facility rental and internal event operations are consistent with the Museum's mission and standards, particularly regarding sustainability and extraordinary visitor experience. Provide support to the Operator and museum team, as needed to assure they can operate effectively within the museum and with minimal disruption to other Museum operations. Facilitate the Museum approvals, as necessary, including menus, menu pricing, uniforms, signage, hours of operation, marketing materials, advertising, etc. Coordinate the Operator interface with the museum's facilities department to ensure that Museum-owned buildings, equipment, fixtures, furnishings, and facilities are properly maintained and serviced. Ensure that visitor feedback mechanisms are in place and are effective for all facility rental and internal event sales and operations and respond directly when appropriate on behalf of the museum. Regularly review facility rental and internal events and operations, to assure that consistent services and a high level of professionalism are maintained by the Operator. Oversee, and monitor the Operator's key performance metrics as it relates to visitor satisfaction in all areas, food and beverage quality and service standards, food safety and sanitation based on the Operator's contractual responsibilities and based on the museum standards. Use museum-developed evaluation instruments to determine results, corrective action, and continuous improvement. Perform other duties as assigned. Your background and experience include: Bachelor's degree or equivalent experience, with specialization in business, hospitality, and/or food services management preferred. Several (5) years of demonstrated successful experience in food services and/or the hospitality industry. Several (5) years of demonstrated successful experience in managing weddings and events. Understanding of and passion for the culinary and hospitality industry and providing an excellent guest experience. Proven knowledge of retail restaurants, public dining, food and beverage catering of all types, facility rental and event management services, operational policies, vendor management, vendor/operator contracts, and budgeting and financial management. Excellent leadership, organizational, communication, writing and interpersonal skills. Excellent facilitation, collaboration, and negotiation skills. Excellent skills with spreadsheet analysis and word processing software. Position and Compensation Details The salary for this position is $66,990. This position is Full-Time, Exempt, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to Chief Financial Officer Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data. Able to move items up to 30 pounds Able to remain stationary for up to seven hours Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest. Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays *Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $60,000.00 annually What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes * Resolves customer issues, ensuring a positive customer experience * Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) * Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) * Actively engages in effective communication plans focused on building employee engagement in order to achieve business results * Conducts performance evaluations that are timely and constructive, where applicable * Participates in the recruiting process, as required * Provides management with various updates and indicators as requested * Remains current on all administrative duties according to company policy What We're Looking For: * 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor's Degree preferred * Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to work effectively in ambiguous situations * Excellent verbal and written communication skills * Ability to address and resolve customer service challenges * Results driven, ability to make decisions and help solve problems * Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team * Ability to drive process and organizational change * Ability to influence * Ability to motivate teams and keep a positive attitude in a fast-paced environment * Ability to work under minimal supervision with a goal-oriented mindset * Ability to see the big picture and leverage critical thinking and decision-making skills * Excellent organization, time management, delegation, and prioritization skills. * Courageous leadership and accountability What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Philadelphia, PA Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline. * Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers. * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability. * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. * Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%. * Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction. * Performs other duties as may be assigned. EDUCATION & EXPERIENCE: * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Requires a valid driver's license and a satisfactory Motor Vehicles Report. * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

What you'll do: Business Leadership Develop, implement, and manage annual revenue plans to ensure business units deliver on targets. Revenue development and expense management of all retail business units: gift shop, photo, and lessee sales. Expense management of all front-of-house operating business units: guest services, guest experience/programming, safety, parking, and housekeeping. Management of food & beverage profit and loss for concessions and catering with third-party business partner Aramark. Provide ongoing monitoring and reporting of business unit performance and goal attainment. Recommend shifts in strategy and tactics to deliver on KPI goals and plan attainment consistently. Oversight of third-party partners, managed by subordinates: Front and back-of-house security, Sunstates Security Landscaping and snow removal, Elite Landscaping Housekeeping, Aramark Parking, LAZ Drive maximum revenue & profit potential through routine research and development of new revenue-generating concepts. Engage in strategic planning, positioning the revenue and operations departments to contribute towards and support long-term property goals. Bring a spirit of collaboration and service to the position, applying unique perspectives and insights to accomplish cross-functional objectives; cultivate opportunities for revenue growth and guest satisfaction from counterpart initiatives. Partner with the executive revenue team and divisional revenue leaders at other Herschend Enterprises properties to champion and employ best practices. Service Leadership Model a spirit of guest advocacy, serving as an unbiased, empathetic representative for guests and their needs. Translate guest needs and wishes into business/service opportunities by identifying and manifesting solutions. Deliver exceptional guest service, ensuring that service is friendly, prompt, informed, and exceeds customer expectations. Cultivate and lead a team of “guest-first” professionals who are others-focused, warm, and welcoming, and inspire the Aquarium Team to “create memories worth repeating.” What you'll bring: Bachelor's Degree required in business or a related field. Minimum of 10 years of progressive experience in hospitality, for-profit attractions, theme parks, museums, or sports franchises, with leadership, operations, and revenue/retail responsibilities. Highly motivated with strong retail business acumen and exceptional leadership skills. An entrepreneurial spirit able to find opportunities and leverage them for gain. Ability to inspire and motivate property stakeholders towards a shared vision Ability to accept feedback and sell ideas that will improve the business Committed to the enjoyment of our guests, the success and development of our teams, and the collective good of the property. Business leadership demonstrated through patience, kindness, trust, unselfishness, truthfulness, forgiveness, dedication, and humility. Highly organized with strong verbal and written communication skills. Ability to work one weekend day per week and holidays. Ability to travel out-of-state two to three times per year for corporate meetings Advanced Microsoft Excel skills and quick adoption of technology Who You Are: You strive for excellence in all you do and lead by example. You are friendly and communicate effectively with employees at all levels. You are excited about joining a company that operates as a team, working together to achieve shared goals. What you'll get: Base salary ranging from $115k-$125k with 25% annual bonus potential Comprehensive benefits plan through Cigna 2 weeks' vacation, 1 week personal time, 1 week sick time, 8 paid holidays; all based on a full calendar year 401(k) with company match and Profit-Sharing Plan after 3 months of service Day one access to fully funded tuition and tuition assistance programs through our GROW U program Free admission and 24 General Admission tickets annually, to be used by family and friends Complimentary tickets to local attractions when available 30% Discount in our Retail and Photo areas and in-house food vendors Training and development Special Requirements: Successful completion of pre-employment background check Allergies related to animals or plants, which might interfere with the ability to work, must be controlled by medications or protective equipment. Ability to speak, read, and write effectively in English Ability to operate a computer and keyboard Ability to sit and stand for extended periods of time About us: As a Herschend Family Entertainment property, Adventure Aquarium is in the business of creating memories worth repeating by greatly exceeding guest expectations, serving others, creating emotional connections, and seeking constant improvement. Stewardship, guest satisfaction, and team member satisfaction are our core areas of focus. We aim to be a great place to work for great people by leading with patience, kindness, humility, respect, unselfishness, forgiveness, truthfulness, and trust. Together, we will create emotional connections that will last a lifetime! Adventure Aquarium, A Herschend Family Entertainment Property, maintains a continuing policy of non-discrimination in employment. Herschend is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based upon race, color, sex, age, religion, national origin, gender identity, sexual orientation, as well as any other category protected by law. Furthermore, it is our policy to provide equal opportunity to individuals with disabilities and protected veterans in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of non-discrimination shall include, but not be limited to, the following employment decisions and practices: recruiting, hiring, promotions, demotions or transfers, layoffs, recalls, terminations, rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! At Uncommon Schools, we know running exceptional schools takes more than great instruction-it also takes exemplary operations! Uncommon Schools' operations leaders work passionately to ensure that our faculty maximizes time and energy on student achievement. They design, implement, and refine systems that anticipate the needs of the school community. As service-oriented leaders, they tackle problems, share standard methodologies across campuses, and respond to urgent needs. They partner to build an academic and cultural environment that supports our ultimate goal: ensuring that every student will earn a college degree. The Director of Operations Fellow is a full-time position that prepares you to become a Director of Operations (DOO) of an Uncommon school. As DOO, you will lead a school in partnership with the Principal, working together to ensure your students receive an exemplary education. The DOO Fellowship is based on a foundation of four core elements that are aligned to the competencies of Uncommon leaders. Each element is designed to build Fellows' capacity towards becoming effective DOOs. These include Professional Development, Experiential Learning, Practical Application and Reflective Practice. The DOO Fellowship typically lasts one year; however, the length of time will vary based on open positions and DOO Fellow readiness. Fellows should expect to work in multiple locations and gradespans within the region. Fellow placement is based on the region's needs as well as Fellows' growth areas and matching them with host DOOs to best support their development. Professional Development All Fellows will attend a series of professional development workshops throughout the Fellowship. The subject matter of these workshops is grounded in the leadership competencies that DOOs are evaluated and developed on. Experiential Learning Feedback and coaching, especially when individualized, are critical tools that will support the Fellow's growth as a leader. Fellows will engage in experiential learning activities, and receive feedback targeted at their individualized areas of growth. Experiential learning activities include: submission of weekly deliverables; on-site coaching with real-time feedback; and practice clinics where fellows will engage in case studies, role plays, and problem solving exercises. Practical Application Fellows are placed at an existing Uncommon school and serve as full-time members of the school's operations team. They engage in operations work at their host school, tackle school or regional-based operations projects, and conduct observations and analysis of operational systems. Fellows are responsible for completing a variety of pre-determined deliverables that expose them to all of the key components of DOO work. Practical application includes an Immersion in which the Fellow acts as DOO in place of their host DOO for 4-6 weeks. During this time, their host DOO is offsite and the Fellow is acting DOO and co-leads the school alongside the Principal. Reflective Discourse The Fellowship will create space at in-person sessions for reflective discourse, so that Fellows can learn from their own experiences and those of others in the cohort. Fellows will also be supported in developing a reflective practice, where they will codify their learning through written reflections and create plans to make their growth and development actionable. * Passionate commitment to the mission of Uncommon Schools; * Passionate commitment to improve the minds, characters, and lives of students both in and out of school; * Ability to strategically manage and prioritize time and tasks effectively to fully meet the needs of their school, with a lens towards systems thinking; * Ability to thrive in a fast-paced environment; flexible, able to work autonomously as well as take direction as needed; * Comfort with managing ambiguous situations and moving to clarity/solution; * Ability to learn something new and/or "do what it takes" to ensure the school receives high-quality operations despite obstacles; * Proactive, strategic problem-solver who is able to work successfully in a fast-paced environment, often while balancing competing priorities; * High-quality communication and relationship-building skills with multiple partners including teachers, students, families, vendors, and colleagues; * Ability to have difficult conversations in a respectful manner; * Excellent computer skills, including Microsoft Office, Word, Excel and Access; * Dedication to self-reflection and continual professional growth; approaches every experience as a chance to learn and grow and understands that introspection and the outward expression of that learning is essential to leadership; * School-based or other educational experience preferred; * Required experience: * 4 or more years of work experience; * At least 1 year of experience in operations leadership (experience in K-12 school operations is preferred) * At least 1 year of experience coaching, leading, and/or managing others (e.g., Special Projects Manager, Associate Director of Operations, Instructional Leader, or other equivalent experience); * Project planning experience, with proven ability to see large projects through to completion; * A Bachelor's degree. Our people are what make us Uncommon. Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $101,000 to $107,100. Most candidates who meet job description requirements will receive an offer of $101,000. Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools. Benefits * Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer). * Extensive, best-in-class training and development * Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA) * Financial Planning * New Jersey Pension program * Paid leave of absence options (parental, medical, disability, etc.) * Mental health and counseling support + wellness benefits * A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email *******************************.

KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark's South Ward as a single class of 80 fifth graders and has since grown to educate over 7,738 students in grades K-12 across 15 schools in Newark and Camden. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals. By 2025, KIPP New Jersey will have fifteen schools in Newark and seven in Camden providing a world-class education to over 11,600 students. To learn more, visit *************** Job Description We anticipate beginning interviews in mid-to-late January 2026 and the full process concluding by March 2026, with July 2026 start dates. Applications received after January will be considered on a rolling, and as-needed basis. Role Overview: The Director of School Operations (DSO) is the leader of operations. The DSO manages and is responsible for all non-instructional systems and staff in the building. The DSO Fellowship prepares operations leaders to step into the Director of School Operations role. In addition to working with a current Director of School Operations, Fellows get support through weekly professional development and support from regional operations leads. The core components of the role(s) are: People Management Manage the school operations staff and all other school support workers on the operations team Implement and execute a performance management system for direct reports Conduct weekly individual meetings and team meetings Provide professional development Finance and Purchasing Support management of the school's budget Oversee purchasing for the school Academic Support Operations Manage the operational logistics of all student test administration and other academic operational systems, in coordination with school leadership and/or teaching staff Student Recruitment / Enrollment Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates Plan events and outreach to families Establish partnerships with local businesses and organizations Technology Oversee day-to-day operations of school-based technology projects by ensuring that school leaders, students, and staff have access to the technology they need Plan any technology-related enhancements or additional purchases for the subsequent school year Facilities Oversee the day-to-day operations of facilities and maintain a beautiful school Vendor Management Procure and manage all vendors needed for the smooth and successful operation of the facility, including contractors, service providers, and maintenance workers Nutrition Program Manage partnership with Food Service Management Company to ensure the meal program meets the school's expectations Compliance Ensure school-wide compliance with health and safety laws Ensure onboarding requirements for new staff members are completed Comply with any city and state education mandates Comply with all federal and state workplace regulations School Operations Ensure the day-to-day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival, dismissal, and attendance Qualifications Must Haves: Proficient in Microsoft Office and Google Suite, specifically Excel / Google Spreadsheets Database management and reporting Strong written and oral communication skills Strong interpersonal skills Strong organization skills and meticulous attention to detail Superb customer service skills and love and support for families and children Demonstrated ability to work with a team on collaborative projects Ability to remain calm and solutions-oriented in high-stress situations Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful Ability to proactively problem solve; anticipate challenges before they occur Ability to identify inefficiencies and generate creative solutions Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity Ability to troubleshoot and manage high-stress situations with a calm and positive demeanor Ability to work evenings and weekends Nice-to-Haves: Bilingual in English and Spanish is a plus Previous experience in a customer service-oriented role Previous experience in an educational or non-profit setting Additional Information Compensation & Benefits KIPP Team & Family offers a market-competitive salary range starting at $97,000 for a DSO Fellow, and $107,000-$117,000 for a DSO and may increase based on experience. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training; and market conditions. In addition to a competitive salary, we a generous benefits package including, but not limited to, the following: Robust benefits that include medical, dental, and vision Optional participation in the KIPP NJ 403b retirement plan, including matching contributions A school-issued laptop Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), allocated sick and personal days, and an extended summer break Up to 12 weeks 100% parental leave for primary caregivers Employer paid life insurance Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose. #LI-NJ

The Director of Business Operations - Transactional, is responsible for leading the provision of financial and operational support for our transactional legal practices, including the Business Law and Intellectual Property departments and our Ancillary Business Units. The Director will lead the Business Operations team which is the main liaison between Finance and the legal practices, and is responsible for driving profitability and providing financial oversight to their respective legal practices. This position will report to the Chief Financial Officer, and will have managerial responsibilities. 12+ years of financial experience, preferably in a law firm or professional services environment. Bachelor's Degree is required (Finance, Accounting, or Business); MBA or related Master's degree preferred. Ability to listen and communicate with a high level of proficiency and professionalism while interacting with firm management. Must be comfortable articulating difficult topics clearly and concisely to superiors as well as subordinates. Strong financial planning and analysis background is required. Previous experience in law firm business operations is highly preferred. Lead Business Operations team in providing financial oversight for legal department and practice chairs, including planning and ongoing management against financial and non-financial goals and metrics to assist practices in meeting firm expectations. Partner with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to provide insight and guidance into the business and ensure the operational needs of the business are being met. Partner with Data Analysis and Financial Planning & Analysis teams on various projects and recurring processes, including but not limited to, annual budgeting, monthly P&L analysis, and management reporting. Partner with Director of Pricing & Profitability to leverage profitability models and market intelligence for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy. Lead integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc. Provide oversight, leadership and mentoring to Business Operations team to develop team members' skills and abilities for furthering the team's mission.