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Customs Operations Manager
DHL 4.3
Operations manager job in Miami, FL
Job Title: Customs OperationsManager
DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation,
customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider
with operations in over 220 countries. Visit our career site on the web at *******************************************
As the Customs OperationsManager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-
effectiveness.
Key Responsibilities:
Oversee and streamline customs clearance activities, ensuring timely and compliant processing.
Train and implement policies and procedures that uphold our service standards.
Lead and develop a talented team, providing coaching and performance management.
Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity.
Collaborate on policy development to enhance our customs operations.
What We're Looking For:
Mandatory - Extensive knowledge of importing regulations and customs brokerage practices.
Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value.
Strong analytical and problem-solving skills.
Excellent communication skills-verbal, written, and interpersonal.
Proficiency in computer applications, including spreadsheets and databases.
Demonstrated leadership experience in coaching and developing staff.
Financial acumen, including budgeting experience.
A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role.
A Customs Brokerage License is required.
In-depth understanding of ACE and experience with US Customs regulations and PGAs.
Familiarity with Northern Border Customs Entries (Canada to USA).
Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in
building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and
ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
#LI-RL2
$93.1k-124.2k yearly 3d ago
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Wholesale Operations Manager
GLD
Operations manager job in Miami, FL
GLD, a global brand founded in 2015, is dedicated to designing high-quality jewelry that encourages self-expression and celebrates individuality. Based in Miami, Florida, GLD has grown rapidly, serving millions of customers worldwide and collaborating with renowned athletes, entertainers, and organizations like the NBA and NFL. The company prides itself on a culture of innovation, teamwork, and accountability, fostering a high-performance environment where creativity and excellence thrive. Recognized as a Top Workplace, GLD values its employees and provides mentorship, growth opportunities, and a platform to achieve meaningful career success.
After building a powerhouse direct-to-consumer (DTC) business and cultivating a large, engaged fan community, GLD is rapidly expanding its wholesale and retail distribution channel. Our partners include Lids, Dick's Sporting Goods, Mitchell & Ness, and premier in-venue team stores across major professional sports franchises.
We're hiring a Wholesale OperationsManager to support and scale this high-growth channel. This role is critical to ensuring end-to-end wholesale operations, including order management, retailer compliance, inventory coordination, and fulfillment accuracy, especially during high-volume and peak season periods.
The Wholesale OperationsManager will act as the operational hub between sales, logistics, supply chain, and external retail partners, translating retailer requirements into clear, repeatable processes that ensure on-time, error-free delivery.
What You'll Own
Wholesale Fulfillment & Onsite Execution
Own end-to-end wholesale order execution from PO receipt through delivery confirmation.
Be onsite and hands-on during shipment cycles-verifying labeling, packaging, counts, and outbound execution.
Prioritize daily outbound workloads to consistently meet OTIF goals.
Translate retailer routing guides into clear, step-by-step pick/pack/label instructions for warehouse teams.
Work with IT/Dev team to ensure labeling is compliant with retailer guidelines.
Partner with warehouse teams to uphold compliance standards for labeling, packaging, and documentation standards to prevent chargebacks.
Manage EDI transactions (POs, ACKs, ASNs, invoices) accurately and on time.
Track shipment status daily and communicate updates to Sales, Planning and Finance.
Coordinate outbound display, fixture, and launch shipments to ensure Miami-based fulfillment supports national retail rollouts.
Systems, Data & Reporting
Maintain alignment across NetSuite, EDI (Orderful or similar), WMS, and retailer portals.
Monitor vendor compliance portals for routing updates, label pulls, and appointment requests.
Deliver clear daily and weekly reporting on open orders, fulfillment status, compliance risk, and KPIs.
Own data integrity across all wholesale workflows.
Ensure wholesale partners receive accurate, up-to-date product images, copy, UPCs, and spec sheets through well-maintained asset libraries.
Vendor Compliance & Chargeback Prevention
Treat chargeback prevention as a core KPI and proactively eliminate recurring issues.
Own retailer routing guides and translate requirements into operational workflows.
Lead new vendor setup, including end-to-end compliance testing prior to first shipment.
Build compliance scorecards and serve as the primary contact for compliance audits and dispute resolution.
Cross-Functional & Partner Collaboration
Act as the day-to-day operational contact for wholesale partners and internal Miami-based teams.
Proactively communicate shipment risks, delays, or readiness updates across Sales, Planning, Finance, and Warehouse teams.
Build strong relationships with retailer logistics teams to streamline routing and avoid escalations.
Oversee returns and damages processing with root-cause analysis tied to compliance metrics.
Support wholesale launches by ensuring displays, assets, and operational requirements are delivered accurately and on time.
What You Bring
5-10 years of experience in wholesale, operations, logistics, or e-commerce fulfillment
Comfortable working onsite and directly with warehouse teams
Strong understanding of retailer compliance, routing guides, and EDI workflows
Strong analytical skills with proficiency in Excel/Google Sheets and ability to build dashboards and operational tools.
Ability to translate retailer manuals into clear, actionable directions for warehouse teams.
Highly organized, detail-oriented, and calm under pressure
Clear communicator who works well across diverse, fast-moving teams
Experience in apparel, jewelry, or consumer goods preferred
Why GLD
Play a key role in building and scaling the operational backbone of a high-growth wholesale business.
Join a fast-moving, creative brand that collaborates with leading names in sport and culture.
The opportunity to make a real impact from the ground up.
Competitive compensation: $80,000 - $95,000/year, plus benefits with opportunity for performance bonuses
$80k-95k yearly 3d ago
National Operations Manager
Liberty 4.1
Operations manager job in Fort Lauderdale, FL
Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education.
Overview:
Liberty is a self-perform subcontractor on a fast-growth trajectory, building the operational infrastructure needed to scale nationally. We are seeking a Fort Lauderdale-based OperationsManager to partner with the CEO on two fronts: (1) supporting high-priority projects that require intervention, and (2) supporting core operational functions including internal reporting, process management, and operational excellence.
This is a builder's role-ideal for someone who thrives in ambiguity, moves fast, and knows how to connect jobsite realities with executive-level priorities.
Duties & Responsibilities:
Core Functions
Support and implement foundational processes for the core operations of the business
Collaborate across Safety, Finance, P&C, and Planning to align tools and talent with operational needs
Project Support & Field Execution
Support in short-term interventions on “focus projects” with performance challenges or risk indicators
Partner with superintendents, PMs, and field leaders to solve issues on-site and track action items to closure
Cash & Commercial Health
Own Liberty's national AR reporting and update cadence, surfacing issues jeopardizing working capital or triggering lien deadlines
Support project teams in enforcing payment terms and accelerating cash collection
Escalate risk items to the CEO and GM's with clear next steps and needed interventions
Talent & Staffing Support
Support hiring conversations in partnership with regional leaders and P&C
Identify gaps in leadership and staffing on critical projects; assist with shortlisting and onboarding solutions
Advise on operational org structure as Liberty grows into new geographies and trades
Reporting & Leadership Rhythm
Own and manage key reporting tools and leadership cadences, including:
AR Update Report
Liberty Leadership Agenda materials
Departmental operational initiative tracking
Operation Leadership Meetings
Weekly Ops Review Meeting
National Safety Meetings
Legal Weekly Meetings
Qualifications:
8+ years in project or operations leadership in the construction industry, preferably within a self-perform or subcontractor environment
Proven ability to develop systems and infrastructure from scratch in a scaling organization
Strong working knowledge of project financials, job costing, schedule recovery, and risk exposure
Excellent interpersonal and executive communication skills-credible in the field, clear in the boardroom
Highly organized, data-aware, and committed to follow-through
Willingness to travel frequently across the U.S. to project sites and regional offices
Working Conditions:
Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking.
EEO Statement:
Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.
$50k-69k yearly est. 3d ago
Operating Director
Cornerstone Caregiving
Operations manager job in Doral, FL
We are looking for someone who:
Wants to leave behind the typical structured, 8-5 desk job
Is willing to bet on themselves and be financially rewarded for it
Enjoys problem solving within a fast-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
Business Development:
Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
Referral building:
Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
Staffing and Scheduling:
Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
In-home Assessments:
Build strong client relationships, conduct intakes, and ensure client satisfaction.
Financial Management:
Oversee office budget that is reflected in profit and loss statements.
Cultivating Culture:
Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
A proven leader with previous experience managing a team
Success with meeting sales and business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Benefits:
Base salary with 20% quarterly cash profit share
Paid health, dental, and vision insurance
Company provided car with paid gas
Cell phone stipend
Unlimited PTO with corporate approval
Initial and ongoing training and professional development opportunities
More about us:
A Day In the Life
**********************
Who We Are
**********************
Caregiver Appreciation
**********************
Job Type: Full-time
Pay: $80,000.00 per year
20% profit share
Benefits:
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
On call
Ability to Relocate:
Doral, FL: Relocate before starting work (Required)
Work Location: In person
$80k yearly 1d ago
Associate Operations Manager
Sciens Building Solutions
Operations manager job in Pompano Beach, FL
IN A NUTSHELL
Sciens Building Solutions is seeking an Associate OperationsManager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Ensure all associates embrace the safety culture and comply with all safety initiatives.
Lead the engineering and project management for the assigned Division.
Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
Develop a budget and meet revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
Deliver projects within the original budgeted cost.
Execute monthly project cost and Work in Progress (WIP) analysis.
Report monthly financial performance in an effective manner to management and takes corrective action as needed.
Responsible for efficient asset management, such as inventory and company service vehicles.
Build a high-performance culture to include performance reviews and development initiatives.
Engage in manpower planning and allocation.
Ensure customer satisfaction and cash collections.
Collaborate with the sales team to support the growth and profitability of the branch.
WHAT WE LIKE ABOUT YOU
Two years' experience in an operations leadership role within the fire and life safety industry.
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire and life safety systems.
Working knowledge of Profit and Loss statements and key financial drivers.
Ability to attract, develop, grow, and retain a team.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle.
Professional career development opportunities.
Tuition reimbursement.
$59k-84k yearly est. 2d ago
Plant Operations Manager
Diversified Recruitment Services, LLC
Operations manager job in Fort Lauderdale, FL
As the OperationsManager at a marine air-conditioning manufacturing facility, you will play a pivotal role in leading day-to-day operations while driving continuous improvement across safety, quality, productivity, and cost. This role is ideal for a hands-on leader with a strong foundation in Lean Manufacturing and a passion for developing people and processes to achieve operational excellence.
Key Responsibilities
Operational Leadership: Oversee all aspects of daily manufacturing operations to ensure efficient production, on-time delivery, and adherence to quality and safety standards.
Lean & Continuous Improvement: Champion Lean Manufacturing principles, implementing process improvements that eliminate waste, increase throughput, and enhance workplace organization.
Strategic Execution: Partner with the General Manager to develop and execute operational strategies that align with overall business goals.
Team Development: Lead, mentor, and develop a team of supervisors and production staff, fostering a culture of accountability, safety, and engagement.
Production & Workflow Management: Monitor production schedules and system performance to identify and resolve bottlenecks, ensuring smooth workflow and optimal resource utilization.
Cross-Functional Collaboration: Work closely with Supply Chain, Quality, Engineering, and Sales to integrate operations with order management, logistics, and customer fulfillment processes.
Quality & Compliance: Ensure all products meet internal and industry quality standards, while maintaining compliance with environmental, health, and safety regulations.
Cost & Resource Management: Prepare, monitor, and manageoperational budgets, focusing on efficiency, waste reduction, and cost optimization.
Supply Chain Coordination: Collaborate with procurement and logistics to ensure consistent supply of raw materials and timely component delivery.
Qualifications
Bachelor's degree in Engineering, OperationsManagement, or a related field (MBA or Six Sigma certification a plus).
7+ years of progressive operations or manufacturing leadership experience.
Proven success implementing Lean Manufacturing and continuous improvement initiatives.
Strong knowledge of production planning, quality systems, and EHS compliance.
Excellent leadership, communication, and problem-solving skills.
Experience in HVAC, marine, or related manufacturing industries preferred.
$40k-69k yearly est. 2d ago
Store Manager, South Beach
Vilebrequin
Operations manager job in Miami, FL
ABOUT US
Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.
YOUR IMPACT
Business Leader
Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
Develops store strategies to optimize profitability.
Motivates team to achieve sales goals.
Ensures team demonstrates expert product knowledge to clients.
Addresses and resolves customer concerns according to company philosophy and standards.
Upholds luxury clienteling standards to provide the best customer experience.
People Leader
Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment
Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent
Observes and coaches in the moment.
Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
Continuously trains team on sales techniques, product knowledge and store operations.
Enforces employee policies and procedures, including dress code, attendance and punctuality.
Manages scheduling, timekeeping and payroll.
Demonstrates effective communication with customers, coworkers and associates.
Leads by example and positively influences others.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement
Operational Excellence Leader
Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
Ensures adherence to all operational policies and procedures.
Executes merchandising standards and quickly resolves any store maintenance issues.
Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
Understands organizational objectives and makes decisions that align with company priorities and values.
Maintains store safety standards.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in the luxury retail space
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Customer-focused
Strong leadership critical thinking and problem solving skills
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality(go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders- occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
$36k-55k yearly est. 3d ago
Assistant Store Manager
Pyramid Consulting Group, LLC 4.0
Operations manager job in Miami, FL
Our client, a high-end contemporary fashion brand, is hiring an Assistant Store Manager to join the team at their store located in the Miami Design District. Candidates should be available to work a retail schedule including weekends and holidays as needed. This is a temporary position with the opportunity to extend based on performance and the needs of the business.
Job Duties Include:
Assist with all areas of guest experience, including acting as a leader on the floor and managing customer service and operational questions
Achieve personal and store sales targets
Act as Manager on duty when the Store Manager is not in store including completing opening/closing duties, scheduling needs, etc.
Perform daily walkthroughs, ensuring store is properly merchandised
Maintain stock organization, inventory tracking, and ensuring shipments are delivered on time by partnering with relevant teams
Support with recruitment, training, and development of staff
Act as a point of contact for cross-functional teams, ensuring clear communication
Additional duties as needed and assigned
Job Qualifications Include:
5+ years of experience in retail sales
Experience in a management position within the luxury retail sector is preferred
A proven track record of driving sales while delivering outstanding customer service
Ability to strategize, work with agility, and implement practical business practices
Ability to lift up to 50lbs & stand for duration of shift
Salary: $70K + commission
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
$70k yearly 4d ago
Category Manager - Professional Services and Category Manager - Professional Services and Contingent Labor
Norwegian Cruise Line Holdings Ltd. 4.5
Operations manager job in Miami, FL
Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of same or better quality at a more favorable cost, in collaboration with Suppliers, Operations and sourcing specialists.
DUTIES & RESPONSIBILITIES
Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation.
Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold.
Solicit price bids and proposals from qualified registered suppliers. Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services.
Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization. Ensure prices and expiration dates are accurately reflected on service POs.
Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel). Evaluate and confirm usage estimates on service POs with department heads.
Provide category related subject matter expertise when necessary.
Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
Develop Strategic Supplier Relationship Management programs.
Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management).
Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas.
Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies.
Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders.
Conduct testing as per NCLH's standard operating process.
Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience.
EXPERIENCE
Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience.
2+ years of category or industry specific experience. Cruise line and Duty-Free knowledge a plus.
COMPETENCIES/SKILLS
Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP.
Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions.
Ability to develop category and sourcing strategies by identifying areas of opportunity.
Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams.
Experience managing and maintaining strong supplier relationships.
Strong leadership presence and negotiation/contract management experience.
Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis.
Strong interpersonal and management capabilities.
Must have strong organizational skills.
Strong problem solving, analytical and report summation, and conflict resolution skills.
Ability to apply change management and consulting skills/knowledge and expertise.
Firsthand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred.
Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba). Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
$39k-63k yearly est. 4d ago
Plant Manager
Pero Family Farms Food Company LLC
Operations manager job in Delray Beach, FL
Title: Plant Manager
Reports to: Director of Warehouse and Distribution
Type: Full-Time | On-Site | Exempt
Pero Family Farms is a market share leader with over a century of dedication, commitment and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America's families for over a century. Our family's passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike.
POSITION SUMMARY
The position of Plant Manager for Pero Family Farms Food Company, LLC is located in Delray Beach, FL at our fully integrated facility. This is an all-encompassing position that is important to the continued success of the company. This position exhibits strong communication and leadership. Overseeing all aspects of the operations while working closely with Pero Family Farms Corporate Supply, Operations, Distribution, and Sales Teams.
JOB OVERVIEW
Oversee daily/weekly schedules and shifts.
Will be responsible for monitoring and controlling all costs associated with the Delray Beach, FL regional facility, including: the facility, equipment, production, supplies, and transportation.
Accountable for the general management of the Delray Beach, FL facility: Production, Quality Assurance, Inventory Control, Sanitation, Maintenance, Purchasing, and Supervision of employees.
Will work closely with the Food Safety Manager to ensure compliance with internal procedures and external third-party audits performed on a regular basis and to ensure all areas follow OSHA Guidelines and Primus Lab requirements.
Will ensure all Famous (Warehouse Management System) procedures are followed and documented.
Participate as a member of the company's product recall team.
Provide leadership and direction for facility personnel, such as: Motivation, Evaluation, Guidance, Employee Relations Issues, and Attendance.
HEALTH, SAFETY, AND QUALITY:
Comply, maintain, and enforce all company policies, procedures, and Good Manufacturing Practices (GMPs).
Ensure safety is the cornerstone of the operational facility, characterized by high operator awareness and involvement, and results in zero lost time or accidents.
Ensure that good housekeeping and organization are in place in the operational facility.
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
Communicate with Legal Counsel and the safety department to ensure all processes remain compliant with OSHA and other governmental regulations.
Initiate corrective actions to audit deficiencies.
MANUFACTURING:
Ensure order fulfillment, product traceability, and product quality measures are being met daily.
Will be responsible for the training of personnel on the proper use of equipment.
Participate in operational problem resolution.
Prepare an annual budget and schedule expenditures.
Ensure preventive/predictive maintenance systems is routinely used to plan/schedule equipment and facility maintenance.
Track vendor pricing and service levels.
Develop, implement, enforce, and evaluate policies and procedures; follow SOPs for all manufacturing operations (receiving product, equipment utilization, production, inventory management, or shipping).
Meet or exceed labor budget KPI's such as labor cost, per pound, bags per minute, etc.
Review and approve all operational invoices and ensure they are submitted for payment.
Serve as the primary point of contact when there are customer issues related to equipment quality, customer service, or accidents on-site.
Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints.
Minimize shrinkage of product and maximize yield
WORKFORCE MANAGEMENT:
Recruit, select, train, assign, schedule, coach, counsel, and discipline direct reports.
Communicate job expectations; communicate effectively at staff meetings, conduct employee reviews, etc.
Manage staff levels, wages, hours, contract labor to revenues.
DIRECT AND INDIRECT REPORTS:
Direct Reports: OperationsManager, Production Manager, Maintenance Manager
Indirect Reports: Shipping, Transportation, Quality Control, Human Resources, & Purchasing
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
Required to stand for long periods.
Frequent pushing, pulling, walking, kneeling, and reaching.
Constant use of hands and firm grasping.
Occasionally to frequently carrying or lifting products of 5 pounds to 50 pounds.
Constant exposure to temperatures of 36-45 degrees or below.
Exposure to chemical components such as chlorine, etc.
Works overtime as required; flexibility with schedule is required: Hours, Weekends and Holidays
Other duties as assigned.
QUALIFICATIONS
Bachelor's degree in Business Administration, Agriculture, Food Science, or a related field. A Master's degree is a plus.
A minimum of 7-10 years of experience in a leadership role within the fresh produce or food manufacturing industry.
Proven experience as a Plant Manager or in a similar leadership role.
Strong understanding of manufacturing processes, quality control, and supply chain management.
Excellent leadership, communication, and interpersonal skills.
Proficient in financial management and budgeting.
Knowledge of health and safety regulations and compliance requirements.
COMPANY BENEFITS/PERKS
401(k)
Health, Dental, Vision Insurance and more
Paid Time Off (PTO)
Due to the nature of the position, the Plant Manager will be required to sign a binding non-disclosure and confidentiality agreement.
The company reserves the right to alter, amend or contract these duties and responsibilities as needed.
$66k-105k yearly est. 4d ago
Store Manager - Miami, FL
Fourth Floor 3.6
Operations manager job in Miami, FL
Our client, a luxury womenswear label, is looking for a Store Manager to join their Miami, FL team!
Responsibilities include:
Overseeing daily store operations to ensure a smooth, polished customer experience
Leading, coaching, and developing a small team of stylists, including scheduling and performance management
Driving sales performance through strong clienteling, relationship-building, and in-store leadership
Monitoring store performance and implementing strategies to meet sales and business goals
Managing inventory levels, stock flow, and overall store organization
Ensuring the store environment reflects brand standards and visual expectations
Handling customer concerns with professionalism and discretion
Supporting basic reporting, budgeting, and operational processes
Ensuring compliance with internal policies and operational guidelines
Qualifications:
Prior experience in a Store Manager or senior leadership role within luxury or premium retail
Strong understanding of clienteling and relationship-driven sales
Proven ability to lead, motivate, and develop a retail team
Hands-on, proactive leadership style with strong attention to detail
Excellent communication and interpersonal skills
Comfortable working weekends and retail hours (two days off per week)
Ability to manage multiple priorities in a boutique retail setting
If this sounds like a fit, please submit your resume for consideration.
You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
$35k-48k yearly est. 5d ago
General Manager
Landscape Workshop 4.1
Operations manager job in Fort Lauderdale, FL
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience- “Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept.
Key Responsibilities
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managing customer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
$43k-81k yearly est. 1d ago
Assistant Store Manager
Edikted
Operations manager job in Miami Beach, FL
Step into a Leadership Role!
We're searching for an Assistant Store Manager who's ready to take the next step in their retail career and assist us in opening our new store coming to Miami Beach-Lincoln Road!! If you thrive in a fast-paced environment, love fashion, and have a passion for delivering top-notch customer experiences, this is your opportunity to make an impact!
What You'll Do
As an Assistant Store Manager, you'll work alongside the Store Manager to drive success, support a dynamic team, and create an inspiring shopping environment. Your key responsibilities include:
Support Sales & Performance - Help analyze sales trends, implement strategies, and energize the team to exceed goals.
Develop & Motivate the Team - Provide coaching, foster growth, and ensure every team member is set up for success.
Deliver an Exceptional Customer Experience - Create a warm, engaging, and on-brand shopping atmosphere.
Ensure Smooth Store Operations - Assist in managing inventory, maintaining visual standards, and optimizing store efficiency.
Uphold Store Standards - Support loss prevention, compliance, and operational policies to keep everything running seamlessly.
Step Up as a Leader - Take the reins when the Store Manager is away, ensuring the team and store continue to perform at their best.
Who You Are
Experienced Leader - A motivated professional with 1-2+ years of retail management experience.
Fashion & Customer Enthusiast - Passionate about fashion, customer service, and team development.
Detail-Oriented & Goal-Driven - Always looking for ways to enhance performance and exceed expectations.
Physically Capable - Comfortable with lifting up to 20 lbs and moving efficiently throughout the store.
Flexible & Adaptable - Open to working evenings, weekends, and a dynamic retail schedule.
Tech-Savvy - Familiar with retail systems and operational tools to streamline store processes.
Why You'll Love Working With Us
Opportunities for Growth - Be part of a growing global fashion brand with room to advance.
Creative & Collaborative Team - Work with passionate individuals who share your enthusiasm.
Exciting & Ever-Changing Environment - From new arrivals to store events, no two days are the same.
Competitive Pay & Perks - We believe in recognizing and rewarding your hard work.
If you're ready to step up, lead with energy, and be part of something exciting, we'd love to meet you. Apply today and let's make an impact together!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person
$29k-38k yearly est. 3d ago
Plumbing Service Manager
Chronos Construction Staffing
Operations manager job in Miami, FL
We are seeking an experienced Plumbing Service Manager to lead and grow our Commercial Plumbing Service Department. This role oversees the operations, financial performance, and team development for all plumbing service activities, including maintenance, repair, and installation of commercial and industrial systems. Typical projects and equipment include domestic water and sanitary systems, hydronic piping, boilers, chillers, cooling towers, heat exchangers, pumps, backflow devices, and related mechanical systems.
Primary Responsibilities
Direct the day-to-day operations of the Plumbing Service Department, working closely with the Service Coordinator to assign work and manage schedules.
Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability.
Recruit, onboard, and retain top plumbing and mechanical service talent while fostering a culture of professional growth.
Plan and implement technician training and development programs to strengthen technical expertise and career advancement.
Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement.
Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis.
Monitor project financials, job costing, and departmental budgets to achieve profit targets.
Coordinate on-call schedules for after-hours and emergency service.
Provide advanced technical support and troubleshooting guidance to field teams on complex systems such as boilers, pumps, and chilled-water loops.
Oversee inventory management, including vehicles, parts, tools, and service equipment.
Conduct routine quality inspections at client sites to ensure compliance with company standards, safety protocols, and local codes.
Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions.
Perform additional responsibilities as assigned by branch leadership.
Qualifications
Degree from an accredited college, trade school, or completion of a recognized plumbing or mechanical training program.
Active plumbing license and relevant industry certifications required (Master or Journeyman Plumber preferred).
Experience
10+ years of experience in commercial or industrial plumbing/mechanical services, with a portion in a leadership or management capacity.
Minimum of 2 years of plumbing or mechanical service sales experience, including preparing proposals and securing new business.
Strong background in commercial hydronic systems, boilers, chillers, cooling towers, and pump systems preferred.
Skills & Competencies
Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams.
Strong written and verbal communication skills, with a customer-focused approach.
Highly organized and detail-oriented, with the ability to manage multiple priorities.
Proficiency with Microsoft Office and related business applications.
In-depth knowledge of plumbing and mechanical systems, piping materials, and related components.
Solid understanding of financial management, including budgeting, estimating, and tracking job profitability.
Familiarity with service-based marketing and sales practices.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Work Location: In person
$40k-70k yearly est. 5d ago
HVAC/R Commercial Service Manager
Silver State HVAC, Refrigeration, and Plumbing
Operations manager job in Miami, FL
About the Company
Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees. The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality.
About the Role
Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Floridaoperation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence.
During the initial phase of setting up and growing the Floridaoperations, the Service Manager will take on dual responsibilities. These include:
Personally, performing service calls as needed; while,
Managing technicians as they are hired and join the team.
As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time.
Responsibilities
Overseeing the daily activities of the service department.
Managing service technicians.
Ensuring a high standard of customer satisfaction.
Coordinating service schedules.
Driving both operational and financial performance within the department.
Serving as a crucial link between customers, technicians, and company leadership.
Performing service calls as needed.
Managing technicians as they are hired and join the team.
Qualifications
High school diploma or GED required.
Associate or bachelor's degree in HVAC/R, business, or related field preferred.
Required Skills
Bilingual English/Spanish (read, write, and speak).
5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role.
Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures.
Valid EPA section 608 certification.
Excellent leadership, communication, and customer service skills.
Proficient in scheduling software, Microsoft Office Suite, and service reporting tools.
Proficiency in reading schematics, work plans, and wiring diagrams.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and decision-making abilities.
The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership.
Preferred Skills
Experience in managing a team in a commercial HVAC/R environment.
Knowledge of safety and compliance regulations.
Pay range and compensation package
Medical, dental, vision, and other ancillary voluntary insurance products available. PTO Holiday Pay 401K available. All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen.
Equal Opportunity Statement
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.
$40k-70k yearly est. 2d ago
Duty Manager MIA
Aeromexico 3.9
Operations manager job in Miami, FL
*Applicants must be legally authorized to work in U.S.A to apply to the selection process.
The role is responsible for the efficiency of the airport´s operation, ensuring a service with quality and maintaining the established punctuality rates, as well as complying with the procedures and security regulations of the Company.
Responsibilities
Supervise customer´s check-in processes at counters, kiosks, boarding rooms, immigration and customs areas, following the established operating procedures to guarantee the departure on time of flights and maintaining customer service standards.
Supervise compliance of security standards and procedures in operational processes (baggage services, boarding, etc.) to guarantee the integrity and safety of passengers.
Guarantee the communication and updating of procedures and guidelines on the operational processes to the personnel of the area, as well as supervising that they have the certifications and mandatory technical trainings.
Control the compliance with the baggage allowance, including hand luggage at counter and boarding rooms to ensure the entry by collection of excess baggage when required.
Qualifications
Bachelor´s in Administration, Business or related field.
3 years of related work experience, must be familiar with Ground Operations processes in airlines.
Excellent verbal, written, and interpersonal skills (English and Spanish)
Ability to prioritize, proven team leadership skills.
Service-oriented.
Important: The Talent Acquisition team at Grupo Aeroméxico will properly identify themselves and will never request payments or banking information during the selection process. Please check our job openings only through official channels.
$28k-35k yearly est. 5d ago
Marriott Hotel General Manager
IRAS Group
Operations manager job in Davie, FL
IRAS Group is a family-owned commercial real estate firm headquartered in Doral, Florida. Since 1985, the company has focused on developing, owning, and managing a diverse portfolio of properties, including hotels, office spaces, retail, mixed-use, and multi-family developments. With extensive expertise in development, property management, asset and portfolio management, as well as acquisitions and dispositions, IRAS Group adopts a hands-on approach to its operations. The company is driven by a commitment to achieving sustainable and opportunistic returns, particularly in the South Florida market.
Role Description
This is a full-time, on-site role located in San Antonio, TX, for a Marriott Hotel General Manager. The General Manager will oversee daily operations to ensure high-quality service standards, operational efficiency, and guest satisfaction. Responsibilities include leading the hotel team, managing budgets, maintaining compliance with brand standards, and driving revenue growth. The role involves supervising customer service, food and beverage operations, and other critical aspects of hotel management while fostering a positive team culture and operational excellence.
Qualifications
Strong General Management and Business Management abilities with experience in hotel operations.
Proven expertise in Customer Service excellence and delivering exceptional guest experiences.
Proficiency in Budgeting and financial management to oversee operational budgets effectively.
Knowledge of Food & Beverage management, including restaurant and event operations within a hotel setting.
Demonstrated leadership, communication, and team-building skills.
A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
Experience with Marriott brand standards and processes is a plus.
$46k-73k yearly est. 3d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations manager job in Pembroke Pines, FL
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Store Manager
West Marine 4.7
Operations manager job in Fort Lauderdale, FL
The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities:
Recruit, interview, hire, and train new staff.
Conduct performance evaluations.
Organize and manage staff schedules.
Handle corrective actions and terminations.
Oversee all store operations.
Duties/Responsibilities:
Manage sales, expenses, payroll, and shrinkage to meet financial goals.
Utilize the Monthly Staffing Guide for optimal scheduling.
Create weekly Crew Member schedules three weeks in advance.
Implement programs that drive sales and enhance customer engagement.
Develop strategies to boost customer count and loyalty.
Collaborate with Pro Market Team Managers to grow the wholesale business.
Oversee ordering processes and profit/loss management.
Ensure timely execution of company communications.
Maintain high customer satisfaction through exemplary service.
Coach staff on product knowledge and sales techniques.
Set and monitor performance goals.
Enforce operational and personnel policies.
Ensure accurate payroll processing and compliance with asset protection standards.
Uphold legal requirements and represent the brand's values.
Stay updated through training programs.
Maintain flexibility in scheduling including nights, weekends and some holidays.
Ensure timely completion of Omni orders.
Act as "Manager on Duty" and perform additional duties as needed and/or assigned.
Required Skills/Abilities:
Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Effective time management and organizational skills.
Strong analytical and problem-solving capabilities.
Ability to prioritize and delegate tasks.
Proficiency in Microsoft Office Suite or similar software.
Detail-oriented with the ability to multitask under pressure.
Strong leadership and management skills.
Budget development and maintenance experience.
Thorough understanding of company policies and practices.
Flexibility for evening, weekend, and holiday shifts.
Preferred knowledge of industry and products.
Education and Experience:
Business, Business Administration, or a related field Degree preferred, or equivalent work experience.
Two years of retail management experience preferred.
Physical Requirements:
Continuous standing and walking throughout the retail space.
Ability to wear and communicate through a headset continuously.
Frequent climbing, bending, stooping, and twisting.
Occasionally operate equipment, including forklifts.
Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
Other Requirements:
Must be at least 18 years old.
Willing to submit to a criminal background check.
To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!
$26k-36k yearly est. 2d ago
Senior General Manager, EVS
Trinity Health 4.3
Operations manager job in Fort Lauderdale, FL
*Employment Type:* Full time *Shift:* Day Shift *Description:* Functions as General Manager responsible for the oversight and coordination of the day-to-day operations of the Regional Health Ministry's (RHM) Environmental Services (EVS) Department of a multi-site hospital system. Monitors patient satisfaction and daily operations of patient, non-patient and public areas to ensure compliance with RHM quality standards and regulatory requirements.
Works to develop and manage program budgets and operating systems in collaboration with THS Regional Managers and RHM stakeholders. Works with all stakeholders and peers at RHMs and within the region. Develops and implements effective cost reduction plans and implementation processes that support Trinity Health and RHM EVS Department goals, objectives, strategies, policies, and procedures. Ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the Regional Manager, THS and RHM stakeholders are kept abreast of issues or problems impacting program efficiencies and effectiveness. Attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development. Leads by demonstrating an understanding of, and exemplifying the mission, vision and values of Trinity Health and the Regional Health Ministry.
*ESSENTIAL FUNCTIONS*
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions.
Oversees the day-to-day management of the RHM's EVS Department and ensures program service support objectives are met. Provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas. Provides operational and technical support to RHM stakeholders, managers, and System Office in support of the overall management of EVS programs. Develops, implements and coordinates within the RHM:
* Standardization of policies and procedures related to EVS expense management and operations.
* Implementation of Trinity Hospitality Services core program systems (Cleaning Practices and protocols, auditing tools, competencies, etc.)
Ensures all aspects of departmental operations function in a compliant, optimal and efficient manner that ensures patient and customer satisfaction. Acts as liaison to departments and areas to ensure expedient response to patient and customer concerns. Makes daily rounds to inspect environmental cleanliness and customer satisfaction.
Ensures short and long-term regional financial objectives stay on course and drives initiatives with RHM teams that contribute to THS program short and long-term operational excellence.
Provides fiduciary responsibility for RHM monthly outcome of EVS program financial statement and works with local stakeholders and Regional Manager to prepare and submit program annual budgets. Participates in monthly budget reviews with the Regional Manager and RHM stakeholders to identify budget variances; and prepares related reports for senior management review.
Keeps Regional Manager informed of issues affecting program costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits. Presents findings and recommendations for improvement to the Regional Manager.
Meets with direct reports and support staff, as required, to review overall operations goals/objectives, to address shortfalls and open issues, and to encourage open dialogue for suggested process improvements. Reviews subsequent FY goals/objectives and related strategic plans as defined by the Regional Manager, THS and RHM stakeholders; outlines expectations, accountabilities, and measurables used in determining success.
Develops and administers Program Quality Evaluations and reviews Customer Satisfaction Survey scores for discrepancies and overall customer satisfaction for Hospitality Services. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address program quality deficiencies. Interviews, hires, trains, counsels, and supervises staff; handles disciplinary actions. Reviews and approves expense reports and holds direct reports accountable to Trinity Health and THS policies and procedures. Reviews hiring justifications to ensure financial cost saving merit.
Ensures timely completion of annual performance appraisals; addresses colleague problems and issues related to their work or environment. Fosters the development of diverse teams at all levels as appropriate and outlines annual skills development, career growth opportunities, and improvement objectives with direct reports. Establishes and monitors progress on objectives and takes the necessary actions to resolve and prevent recurring issues. Provides the necessary leadership and oversight in cases where disciplinary action or termination is warranted.
Manages multiple projects and tasks in a fast paced environment and possesses the ability to adapt to change. Demonstrates the ability to develop a project plan for major projects with milestones to determine schedule of deliverables to advance project outcomes.
Participates in Trinity Health EVS advisory councils to develop best in class programs and identify best practices; drives change to positively affect operational, financial, and service performance regionally in coordination with the UEM.
Participates in various RHM committees (Safety; Green; Disaster Preparedness; Infection Control; HR advisory, etc.) as required or selected and remains an engaged interdisciplinary team player in RHM operations.
Ensures that there are ongoing effective quality improvement programs within the department, inclusive of the cleaning, safety and infection control in the appropriate areas of the hospital. Works with Infection Control Preventionists and RHM clinical stakeholders to ensure all cleaning protocols within EVS scope are adhered to with a focus on ensuring a clean environment and a culture committed to patient safety and the elimination of patient Hospital/Healthcare Acquired Infections.
Ensures safe conditions and procedures are followed at all times to minimize/eliminate workman's compensation claims and create a safe working environment for all Environmental Services colleagues.
Maintains accurate and appropriate records, pertinent to all departmental operations and regulations as required.
Demonstrates a cost-conscious attitude to time usage and consistently makes the best use of time.
May handle additional duties and responsibilities as needed or assigned.
Maintains the confidentiality of information acquired pertaining to patients, staff, and visitors consistent with RHM and System Office policies and requirements.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
*MINIMUM QUALIFICATIONS*
A comprehensive knowledge and understanding of Housekeeping/Environmental Services institutional management and hospitality management principles and practices as normally gained through a Bachelor's degree and a minimum of five to seven years progressive Housekeeping and Environmental Services experience in a corporate or large multi-hospital environment. Master's degree in Management preferred.
Demonstrated knowledge and understanding of JCAHO, Federal, State and local laws, regulations and codes related to safety, sanitation and maintenance of the environment including bio-hazardous and infectious waste management.
Ability to work effectively in a diverse, collaborative, and team oriented culture.
Ability to identify and analyze complex technical, operational and administrative problems, evaluate alternative solutions, and recommend or adopt effective changes.
Ability to develop methodologies for collecting and analyzing relevant data; to audit program processes, monitor quality, identify problems and their root causes, and make recommendations for improvement.
Excellent leadership, analytical, organizational, planning, delegation, coaching, and communication (verbal, written and interpersonal) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization.
Knowledge of Microsoft Office Suite (i.e., Word, Excel, Outlook, PowerPoint).
A personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Ability to be a self-starter and independent worker able to manage multiple conflicting priorities and demands.
Ability to delegate responsibilities effectively and provide regular follow up to ensure objectives is met.
*PHYSICAL / MENTAL REQUIREMENTS AND WORKING CONDITIONS *
Works in a well-lighted, well-ventilated area. Occasionally exposed to normal hospital conditions.
Mobility and ability to stand, walk, bend, stoop and reach as necessary to manage environmental services duties (60% of the time).
*TRINITY HOSPITALITY SERVICES MISSION STATEMENT *
In the spirit of our guiding behaviors, as stewards of Trinity Health, our pledge is to deliver culinary, nutritional and hospitality excellence in a compassionate and innovative manner to all we serve across our ministry.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
How much does an operations manager earn in West Little River, FL?
The average operations manager in West Little River, FL earns between $31,000 and $89,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in West Little River, FL
$53,000
What are the biggest employers of Operations Managers in West Little River, FL?
The biggest employers of Operations Managers in West Little River, FL are: