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The differences between operations servicing specialists and operations associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations associate has an average salary of $52,703, which is higher than the $45,716 average annual salary of an operations servicing specialist.
The top three skills for an operations servicing specialist include data entry, securities and powerpoint. The most important skills for an operations associate are customer service, sales floor, and basic math.
| Operations Servicing Specialist | Operations Associate | |
| Yearly salary | $45,716 | $52,703 |
| Hourly rate | $21.98 | $25.34 |
| Growth rate | 10% | -8% |
| Number of jobs | 99,475 | 70,275 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | - | - |
An operations servicing specialist is in charge of developing strategies to optimize the daily operations in an organization. Among their responsibilities include gathering and analyzing reports, identifying the strengths and weaknesses of currents procedures, researching solutions against problem areas, generating leads, reviewing client feedback, and establishing policies and guidelines. They may address issues and concerns, resolving them promptly and efficiently to ensure client satisfaction and optimal services. Moreover, an operations servicing specialist may create projects and coordinate activities while adhering to the company's policies and regulations.
An operations associate is responsible for performing administrative and clerical tasks to support the organization's daily operations. An operations associate must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Operations associates respond to clients' inquiries and concerns, prepare meeting reports, schedule appointments, assisting on payroll release, update employees' information on the database, process contract agreements, and help the senior management to identify business opportunities that would generate revenues.
Operations servicing specialists and operations associates have different pay scales, as shown below.
| Operations Servicing Specialist | Operations Associate | |
| Average salary | $45,716 | $52,703 |
| Salary range | Between $31,000 And $66,000 | Between $28,000 And $95,000 |
| Highest paying City | Newark, NJ | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Microsoft | Biogen |
| Best paying industry | Technology | - |
There are a few differences between an operations servicing specialist and an operations associate in terms of educational background:
| Operations Servicing Specialist | Operations Associate | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between operations servicing specialists' and operations associates' demographics:
| Operations Servicing Specialist | Operations Associate | |
| Average age | 44 | 44 |
| Gender ratio | Male, 43.9% Female, 56.1% | Male, 50.2% Female, 49.8% |
| Race ratio | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |