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Operations servicing specialist vs operations, senior specialist

The differences between operations servicing specialists and operationss, senior specialist can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations, senior specialist has an average salary of $83,814, which is higher than the $45,716 average annual salary of an operations servicing specialist.

The top three skills for an operations servicing specialist include data entry, securities and powerpoint. The most important skills for an operations, senior specialist are customer service, powerpoint, and project management.

Operations servicing specialist vs operations, senior specialist overview

Operations Servicing SpecialistOperations, Senior Specialist
Yearly salary$45,716$83,814
Hourly rate$21.98$40.30
Growth rate10%23%
Number of jobs99,475101,959
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 65%
Average age4444
Years of experience--

What does an operations servicing specialist do?

An operations servicing specialist is in charge of developing strategies to optimize the daily operations in an organization. Among their responsibilities include gathering and analyzing reports, identifying the strengths and weaknesses of currents procedures, researching solutions against problem areas, generating leads, reviewing client feedback, and establishing policies and guidelines. They may address issues and concerns, resolving them promptly and efficiently to ensure client satisfaction and optimal services. Moreover, an operations servicing specialist may create projects and coordinate activities while adhering to the company's policies and regulations.

What does an operations, senior specialist do?

A senior operations specialist is responsible for monitoring the company's operational processes and procedures and ensuring that the staff meets productivity goals according to business requirements and specifications. Senior operations specialists perform quality assessments to the methodologies, modify business plans as needed, and identify opportunities to increase efficiency. They also maintain the timely delivery of outputs and services to the clients and build the highest customer satisfaction. A senior operations specialist must have excellent communication and critical-thinking skills, especially in resolving process gaps and implementing quality standards.

Operations servicing specialist vs operations, senior specialist salary

Operations servicing specialists and operationss, senior specialist have different pay scales, as shown below.

Operations Servicing SpecialistOperations, Senior Specialist
Average salary$45,716$83,814
Salary rangeBetween $31,000 And $66,000Between $52,000 And $132,000
Highest paying CityNewark, NJWashington, DC
Highest paying stateNew JerseyConnecticut
Best paying companyMicrosoftCheniere Energy
Best paying industryTechnologyTechnology

Differences between operations servicing specialist and operations, senior specialist education

There are a few differences between an operations servicing specialist and an operations, senior specialist in terms of educational background:

Operations Servicing SpecialistOperations, Senior Specialist
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Operations servicing specialist vs operations, senior specialist demographics

Here are the differences between operations servicing specialists' and operationss, senior specialist' demographics:

Operations Servicing SpecialistOperations, Senior Specialist
Average age4444
Gender ratioMale, 43.9% Female, 56.1%Male, 44.2% Female, 55.8%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between operations servicing specialist and operations, senior specialist duties and responsibilities

Operations servicing specialist example responsibilities.

  • Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
  • Maintain current knowledge of ACH rules, proper procedures, and regulations.
  • Change ACH options on SACH to auto or manual for cash deposits or withdrawals on investment brokerage accounts.
  • Oversee direct deposit enrollment and benefits enrollment organizing and faxing forms to corporate payroll and outsourcing company to ensure employee enrollment.
  • Experience in training associates in nightly and monthly processes such as NAV and dividend processing.
  • Document and confirm overnight cash levels of funds and NAV calculations with the custodian bank.
  • Show more

Operations, senior specialist example responsibilities.

  • Contact potential REO listing brokers achieving the highest return call rate.
  • Conduct analysis of multiple databases utilizing SQL commands with the goal of ensuring data integrity.
  • Follow GMP's at all times.
  • Work with change management to correct service windows.
  • Monitor and report suspicious report before sending to the IRS.
  • Update KPI on a daily, weekly or monthly basis.
  • Show more

Operations servicing specialist vs operations, senior specialist skills

Common operations servicing specialist skills
  • Data Entry, 11%
  • Securities, 6%
  • PowerPoint, 6%
  • Strong Customer Service, 6%
  • Booking, 5%
  • CRM, 5%
Common operations, senior specialist skills
  • Customer Service, 15%
  • PowerPoint, 8%
  • Project Management, 8%
  • Excellent Organizational, 7%
  • Data Analysis, 5%
  • HR, 4%

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