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Operations supervisor lead vs operations support manager

The differences between operations supervisor leads and operations support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operations supervisor lead, becoming an operations support manager takes usually requires 4-6 years. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $37,250 average annual salary of an operations supervisor lead.

The top three skills for an operations supervisor lead include safety procedures, safety committee and customer service. The most important skills for an operations support manager are customer service, project management, and human resources.

Operations supervisor lead vs operations support manager overview

Operations Supervisor LeadOperations Support Manager
Yearly salary$37,250$79,730
Hourly rate$17.91$38.33
Growth rate6%6%
Number of jobs109,668376,894
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 65%
Average age4644
Years of experience26

Operations supervisor lead vs operations support manager salary

Operations supervisor leads and operations support managers have different pay scales, as shown below.

Operations Supervisor LeadOperations Support Manager
Average salary$37,250$79,730
Salary rangeBetween $23,000 And $59,000Between $47,000 And $133,000
Highest paying City-San Bruno, CA
Highest paying state-California
Best paying company-Meta
Best paying industry-Technology

Differences between operations supervisor lead and operations support manager education

There are a few differences between an operations supervisor lead and an operations support manager in terms of educational background:

Operations Supervisor LeadOperations Support Manager
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Operations supervisor lead vs operations support manager demographics

Here are the differences between operations supervisor leads' and operations support managers' demographics:

Operations Supervisor LeadOperations Support Manager
Average age4644
Gender ratioMale, 77.0% Female, 23.0%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 12.5% Unknown, 4.1% Hispanic or Latino, 18.4% Asian, 4.6% White, 59.7% American Indian and Alaska Native, 0.7%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage6%10%

Differences between operations supervisor lead and operations support manager duties and responsibilities

Operations supervisor lead example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Update electronic in-house marketing marquee (Scala) using PowerPoint.
  • Interview, screen, and personally train all front desk associates to exceed QA standards.
  • Perform QA on new system functionally and regression testing to ensure expect team deliverables are meet.
  • Supervise operations of the Knoxville office including training, testing, supervising and delegating assignments to crew leaders and enumerators.
  • Develop job descriptions and maintenance procedures and create team orient environment which successfully improve cleanliness and comfort for students and staff.
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Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
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Operations supervisor lead vs operations support manager skills

Common operations supervisor lead skills
  • Safety Procedures, 19%
  • Safety Committee, 17%
  • Customer Service, 12%
  • Computer System, 8%
  • Payroll, 3%
  • Safety Audits, 3%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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