Order entry representative vs business representative

The differences between order entry representatives and business representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an order entry representative, becoming a business representative takes usually requires 6-12 months. Additionally, a business representative has an average salary of $51,604, which is higher than the $34,443 average annual salary of an order entry representative.

The top three skills for an order entry representative include order entry, data entry and customer service. The most important skills for a business representative are customer service, patients, and powerpoint.

Order entry representative vs business representative overview

	Order Entry Representative	Business Representative
Yearly salary	$34,443	$51,604
Hourly rate	$16.56	$24.81
Growth rate	-	-4%
Number of jobs	123,220	197,264
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 58%
Average age	43	40
Years of experience	2	12

What does an order entry representative do?

An order entry representative is responsible for the accurate capture of customer orders by analyzing order information and status to fill a final order entry for processing. You will be receiving and processing order information for merchandise through phone calls, emails, or walk-ins and using the information to record shipping dates and locations, tabulate prices and invoice information, and updating customer order accounts. Order entry representatives work within the order processing team to ensure timely customer service.

What does a business representative do?

Typically working as a member of a company's sales team, a business representative offers products and services to customers through appointments or calls and correspondence, securing sales and customer satisfaction. Among their responsibilities include answering inquiries, processing payments, assisting clients in filling out forms, negotiating contracts, developing sales strategies, researching new business and client opportunities, and producing sales reports. Furthermore, as a business representative, it is essential to have a great understanding of the company's vision and mission, including its policies and regulations.

Order entry representative vs business representative salary

Order entry representatives and business representatives have different pay scales, as shown below.

	Order Entry Representative	Business Representative
Average salary	$34,443	$51,604
Salary range	Between $28,000 And $42,000	Between $36,000 And $73,000
Highest paying City	Cambridge, MA	San Francisco, CA
Highest paying state	Rhode Island	Washington
Best paying company	Simpson Manufacturing Co	Marathon Oil
Best paying industry	Construction	Finance

Differences between order entry representative and business representative education

There are a few differences between an order entry representative and a business representative in terms of educational background:

	Order Entry Representative	Business Representative
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	-	-

Order entry representative vs business representative demographics

Here are the differences between order entry representatives' and business representatives' demographics:

	Order Entry Representative	Business Representative
Average age	43	40
Gender ratio	Male, 26.4% Female, 73.6%	Male, 45.5% Female, 54.5%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 21.2% Asian, 6.8% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between order entry representative and business representative duties and responsibilities

Order entry representative example responsibilities.

Manage Facebook and patient communication programs.
Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
Key numeric and alphabetic characters into the AS400 system.
Contribute extensive UAT for new regional ERP launch and enhancements.
Handle high call volume during the transition of an ERP system.
Resolve outstanding issues with sales and finance to expedite cohesive bookings.

Business representative example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
Utilize multiple internal information systems and applications to troubleshoot hardware issues.
Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.

Order entry representative vs business representative skills

Common order entry representative skills

Order Entry, 15%
Data Entry, 14%
Customer Service, 12%
Order Processing, 8%
Customer Satisfaction, 7%
Inbound Calls, 6%

Common business representative skills

Customer Service, 13%
Patients, 12%
PowerPoint, 8%
Business Development, 7%
Financial Services, 6%
Inbound Calls, 5%

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Office and Administrative Industry
Order Entry Representative
Order Entry Representative vs Business Representative

Updated January 8, 2025

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