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  • Customer Service Representative

    Arrow Exterminators, Inc. 4.1company rating

    Patient access representative job in Lawrenceville, GA

    Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture. A DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success. Minimum Qualifications: Working knowledge of Microsoft Office Suite High school diploma or equivalent Present a professional appearance Able to work a 40-hour (minimum) workweek Willing to work minimal overtime as needed ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! We are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
    $28k-34k yearly est. 3d ago
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  • Customer Service Representative

    Aston Carter 3.7company rating

    Patient access representative job in Tucker, GA

    The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies. Responsibilities + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Skills + Customer service oriented with a focus on providing information in response to inquiries about products and services. + Strong verbal and written communication skills. + Attention to detail and customer service skills. + Interpersonal skills and the ability to work independently. + Ability to accurately document and record customer/client information. + Previous experience with computer applications, such as MS Outlook or data entry software. Additional Skills & Qualifications + High school diploma or GED preferred. + 0-2 years of customer service related experience required. + 1+ year of experience in customer service with active interactions/communications with customers. + Self-starter, multi-tasker, good communicator, highly organized, calm under pressure. + Knowledge of Microsoft Office/Excel/Word. + Proficiency in computer operations. Work Environment The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM. Job Type & Location This is a Contract to Hire position based out of Tucker, GA. Pay and Benefits The pay range for this position is $16.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucker,GA. Application Deadline This position is anticipated to close on Jan 29, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $16-17 hourly 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bianca Watkins-State Farm Agent

    Patient access representative job in Lawrenceville, GA

    Benefits: 401(k) Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Customer Service Representative with BB Watkins State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Maintain accurate records of customer interactions. Identify and qualify leads for agents by gathering relevant client information. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 2d ago
  • Customer Service Representative

    Arrow Exterminators-Arrow Exterminators Family of Companies

    Patient access representative job in Lawrenceville, GA

    Customer Service Representative . Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is pai Customer Service Representative, Customer Service, Representative, Retail, Service
    $25k-33k yearly est. 3d ago
  • Patient Advocate - Northeast Georgia Health System

    Aramark Corp 4.3company rating

    Patient access representative job in Gainesville, GA

    The Patient Advocate will manage and maintain the HCAHPS program in the facility. The patient advocate acts as a liaison between the healthcare facility and the environmental services department to ensure patient satisfaction. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities Monitor HCAHPS Scores and assess current action plans for improvement. Provide EVS Director with weekly HCAHPS reports with detailed Create reports, monitor trends to implement appropriate action plans. Round on patients within 24 hours of their admission to the facility. Assess current satisfaction levels after admission and to educate patients on expected service Follow up with management daily to recover patient satisfaction when satisfaction is less than excellent and to ensure that issues are Update the daily tracking log for patient admit rounds and discuss details in daily meetings. Manage AIDET during rounds and reinforce with hourly team members. Work in tandem with Director on AIDET training for team members. Manage Hospitality 101 program, including training and reinforcement with hourly team members. Work with facility guest services department to align department action items with facility action items to improve HCAHPS results. Other duties and tasks as assigned by manager. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications High School Diploma or equivalent required. Must be physically able to lift, lower, push and pull objects up to 50 lbs. unassisted. Ability to stand, climb, bend, stoop and ,crouch for extended periods of time. Must be able to initiate and maintain good customer and co-worker relationships in a team environment. Must have the ability to follow oral or written instructions and directions. Must be able to communicate effectively with both written and verbal skills. Bi-lingual preferred (English and Spanish). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Gainesville GA
    $29k-36k yearly est. 5d ago
  • Assistant Registrar

    Georgia Gwinnett College 4.3company rating

    Patient access representative job in Lawrenceville, GA

    About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community. In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued. Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth. Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders. Job Summary The Assistant Registrar for Records plays a key leadership role within Registration Services, overseeing all aspects of student academic records management at Georgia Gwinnett College. This position ensures the integrity, accuracy, and compliance of student data and supports institutional processes related to registration, degree progress, curriculum management, and course scheduling. The Assistant Registrar supervises staff responsible for student records maintenance, DegreeWorks degree audit encoding, curriculum and catalog updates within the college s ERP system, the academic course schedule, and graduation processing. This position also coordinates NAIA athletic eligibility certification and works closely with Academic Affairs, Advising, Athletics, and other campus offices to support student success and institutional compliance. Responsibilities * Oversee the maintenance and accuracy of all student academic records, ensuring compliance with FERPA and institutional policies; develop and implement efficient, secure, and compliant processes for student record creation, updates, and archival; supervise staff responsible for transcript processing, grade changes, and academic standing; maintain quality control and data integrity across the ERP and integrated systems. * Manage and oversee the DegreeWorks system, including scribing, maintenance, and testing of degree requirements; ensure degree audits accurately reflect approved curriculum and program structures; supervises and provides guidance to the individual responsible for managing the graduation application process and degree conferral; oversees and ensure timely and accurate review of graduation applications, degree evaluations, and the posting of degrees; collaborates with Advising, Academic Affairs, and IT to improve degree audit and graduation processes to enhance student success and operational efficiency. * Coordinate curriculum updates and implementation in the ERP system, ensuring accuracy and alignment with approved curriculum changes; oversees annual catalog updates and ensure data consistency across all systems (ERP, DegreeWorks, and catalog software); partners with Academic Affairs and faculty governance committees to ensure timely and accurate publication of program information. * Manages the course scheduling process each term in collaboration with academic departments and the Registrar; oversees data entry, updates, and adjustments to the class schedule to optimize classroom utilization and meet student needs; ensures scheduling timelines and policies are clearly communicated and followed across departments. * Coordinates academic certification for student-athletes in compliance with NAIA eligibility requirements; reviews and verify academic progress, enrollment status, and GPA calculations for student-athletes; collaborates closely with the Athletics Department, coaches, and the Faculty Athletics Representative to ensure timely and accurate certification; maintains current knowledge of NAIA rules and regulations and support institutional compliance efforts. * Supervises and mentors staff responsible for records, curriculum, scheduling, degree conferral and DegreeWorks functions; provides training, guidance, and professional development opportunities to enhance staff effectiveness and service quality; fosters a collaborative and student-centered service culture within the Registrar's Office; serves as a key liaison between the Registrar's Office, Academic Affairs, IT, Athletics, Advising, and other campus units; participates in cross-campus committees, system implementations, and process improvement initiatives; supports ERP upgrades, system testing, and policy development related to records, registration, and curriculum management. * Performs other duties as assigned Required Qualifications * 4 Year / Bachelor's Degree * Five years of related experience * At least one year of supervisory experience; this can include include coaching, mentoring, training, or performance management of professional staff. Preferred Qualifications * Graduate Degree * Minimum of five years of experience in student records, registration, academic services, or a similar higher-education administrative function. * Experience maintaining student academic records in compliance with FERPA and institutional policies. * Experience working with ERP systems (e.g., Banner, Colleague, PeopleSoft) for records, registration, curriculum, or degree auditing functions. * Experience with degree audit systems such as DegreeWorks, including scribing, testing, or maintaining degree requirements. * Experience supporting or managing processes related to graduation applications, degree evaluations, and degree conferral. * Experience collaborating with academic departments and administrative units to support registration, curriculum, scheduling, or student success initiatives. * Experience ensuring data integrity, accuracy, and quality control across integrated student information systems. * Experience coordinating curriculum updates, catalog changes, and program information across ERP and catalog systems. * Experience managing or supporting course scheduling processes, including classroom utilization and schedule optimization. * Experience working with athletic eligibility certification, particularly NAIA rules, progress standards, and reporting. Proposed Salary 56,800 - 71,000 Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines. Knowledge, Skills, & Abilities * Strong organizational and time-management skills, with the ability to prioritize work and meet deadlines. * Knowledge of academic records management practices aligned with regulatory requirements and institutional procedures. * Knowledge of state and federal regulations, including FERPA and related compliance expectations. * Knowledge of international transcript evaluation processes and standards. * Strong interpersonal communication, relationship-building, and customer service skills for working with faculty, staff, students, and external stakeholders. * Skilled in verbal and written communication, including documentation, procedural writing, and cross-departmental communication. * Ability to analyze and interpret student data, academic records, and compliance requirements. * Ability to perform administrative and managerial functions, including planning, process development, and team leadership. * Ability to supervise, train, and develop staff and foster a cooperative, student-centered work environment. * Ability to maintain confidentiality of sensitive academic records and information. * Ability to provide professional guidance and counsel to campus constituencies. * Knowledge in the maintenance of academic records in accordance with regulatory requirements and internal procedures * Knowledge of applicable state and federal laws * Knowledge of international transcript evaluations * Skills in organizational and time management * Skills in verbal and written communications * Skills in interpersonal communications and relationship building * Skills in analysis of data * Ability to follow college regulations and procedures * Ability to perform administrative and managerial functions * Ability to prioritize work and meet deadlines * Ability to supervise and train staff * Ability to foster a cooperative work environment * Ability to maintain confidentiality of records and information * Ability to provide professional direction, guidance and counsel to a wide range of constituencies * Ability to establish a standard of professionalism by providing high quality customer services to both the general public as well as students, faculty and staff USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Conditions of Employment Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at ************** or email **********. Background Check * Position of Trust + Education Other Information Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.
    $38k-45k yearly est. Easy Apply 50d ago
  • Voter Registration & Elections Specialist I, Full-Time

    Forsyth County, Ga 4.2company rating

    Patient access representative job in Cumming, GA

    Information The purpose of this position is to ensure that eligible voters are registered properly, elections are held accurately and efficiently, and records are maintained all in compliance with the law. The purpose of this classification is to provide complex administrative and technical services, as well as customer support and actions that require physical/manual labor to perform specialized voter registration and election processes that comply with federal, state, county and municipal laws and rules. This position will primarily be assigned to administrative tasks as outlined in the position description. Essential Functions The following duties are normal for this position. The omission of specific statements of certain duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Coordinates and provides administrative, technical, and physical/manual support of both voter registration and election processes within designated timeframes and per established procedures. Adheres to federal, state, municipal and county laws and rules, including but not limited to: the Georgia Election Code, the Ethics in Government Act, the Recall Act of 1989, the National Voter Registration Act of 1993, the Help America Vote Act, the Rules of the State Election Board, directives issued by the Secretary of State's Office and office policies and procedures. Maintains an understanding of changes to applicable laws and rules. This assignment typically consists of a series of repetitive tasks performed according to specific guidelines and established procedures. While the guidelines are clear and specific on most matters, the employee must interpret confusing and changing guidelines in some areas of election law. Complexity is present in the requirement that the employee must learn changes in guidelines and be able to apply those changes to the task at hand. Employees may be assigned to work on different projects at different times and must be able to adapt to changing assignments within the department. Assignments include, but are not limited to: Interfacing with the statewide voter registration system to: register voters; process and pre-approve new voter applications; entering application data into a computer; processing deletions, transfers, and changes in voter information; maintaining files of active, inactive, pending, rejected and cancelled applications. Processing absentee ballot requests and returned voted ballots. Merging data into documents; filing; making copies; sending/receiving emails and faxes; processing incoming and outgoing mail and other administrative tasks. Performing Logic and Accuracy testing of voting equipment which includes the testing of each piece of voting equipment to be deployed to a polling place for use in an election; packing carts with voting equipment and polling place supplies; maintaining inventory of equipment and supplies; preparing required recap sheets and forms completed by poll workers each day of voting; visiting polling places and assisting with measurements and the testing of electrical outlets to ensure adequate power supply for voting equipment; creating and updating spreadsheets and documents for each project. Preparing for elections; assisting in preparing and distributing election supplies and equipment to polling locations; preparing and setting up voting booths and equipment for each election; assembling supplies for polling places; assisting poll management with delivery and return of polling place supplies. Processing absentee by mail ballots; mailing and receiving absentee ballot applications, processing absentee ballot applications, mailing ballots, processing returned voted ballots and maintaining records. Ensuring security of ballots and preparing ballots for tabulation. Processing and tabulating voted ballots. Serving in the role of poll worker. Answering poll worker questions and providing instruction and clarification. Answering telephone calls and greeting visitors; ascertaining the nature of business; providing information/assistance as needed. Communicating with others both in oral and in written format in a tactful and accommodating manner. Contacts are typically with voters, the public, fellow employees, supervisors, other departments, County officials, attorneys, vendors, candidates, elected officials, customers, the public, state/federal agencies, outside agencies, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Preparing presentations and projects as assigned by voter registrations and elections leadership team. Maintaining, reviewing and updating departmental webpage and other outreach material and documentation. Preparing and maintaining current and potential lists of poll workers; recruiting new poll workers and polling places; creating poll worker and staff training materials, including power point presentations, manuals and handouts; calculating payroll for poll workers. Arranging poll worker training sessions and attending outreach events to promote voter education and poll worker recruitment. Maintains confidentiality of departmental documentation and issues subject applicable to law. Maintains working knowledge of records retention policy applicable to each area of the department and adheres to said policy. Ability to work in alternating and changing environments: sometimes fast paced and other periods of time that are less demanding. Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds), pushing, and/or pulling of a heavy wheeled cart. Work is performed in an office, warehouse or polling place requiring mobility. The employee must lift electronic equipment, +/- 50 pounds, and other supplies which occur during elections, testing and maintenance. The employee must possess a high degree of manual dexterity to operate equipment. ADDITIONAL FUNCTIONS Performs notarization of documents as needed. Operates departmental assigned motor vehicle and truck. Performs specialized and detail-oriented tasks adhering to strict deadlines. Will be required to work early/late hours and weekends during election times and near voter registration/election deadlines. This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol. Aids other employees or departments as needed. Performs other related duties as required. Minimum Qualifications High school diploma or GED; supplemented by one (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations, and experience in specific area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. May require possession and maintenance of valid State of Georgia Notary Public certification. Requires possession and maintenance of valid State of Georgia driver's license. Typing speed of 30 words per minute required with an emphasis on accuracy in addition to speed. BENEFITS PROVIDED BY FORSYTH COUNTY TO FULL-TIME EMPLOYEES: Personal Leave Accrual Personal leave shall be accrued as follows: 0 - 4 Years - 20 days per year - 6.16 hours per pay period 5 - 14 Years - 25 days per year - 7.70 hours per pay period 15+Years - 30 days per year - 9.24 hours per pay period Observed Holidays New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2). Medical Insurance The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente. * Aetna Choice POS II - $2000 Individual Deductible (Basic Plan) * Aetna Choice POS II - $1000 Individual Deductible (Plus Plan) * Kaiser Permanente HMO- $0 Individual Deductible Dental Insurance The Forsyth County Board of Commissioners offers two dental plans from Delta Dental: * Base $1,000 Plan * Buy-Up $1,500 Plan Vision Insurance The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts. Basic Life & AD&D Insurance The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees. The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee. This is a County-paid benefit. Disability Insurance - Short Term and Long Term 100% paid by Forsyth County. Eligibility begins date of hire. Short Term Disability - 60% of weekly earnings to a maximum of $1,000.00 a week. Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks. Long Term Disability - 60% of monthly earnings to a maximum of $5,000.00 a month. Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation). Additional Life Insurance and AD&D Rates vary based on amount of coverage selected. Additional life insurance may be purchased for employee, spouse, and children. Retirement Plan (401K) Fully vested at five years of employment - 20% graduated vesting annually. Eligible to begin contributions immediately upon hire. Six Months through One Year of County Service Forsyth County matches your contributions, dollar for dollar, up to 5% of your pay. That's a 100% return on the first 5% of pay you save. Years One through Five Forsyth County "seeds" your account with 5% of your pay each year, and matches 100% of what you contribute, up to 5% of your pay. Years 5 through 10 The County continues its automatic "seed" contribution of 5% of pay, matches up to the first 5% of pay that you contribute, then adds a 50% match up to the next 5%. After 10 Years of Service You continue to receive a 100% County match on the first 5% of pay you contribute, and 50% on the next 5% of pay you save. But now, the automatic contribution the County makes to "seed" your account each year increases to 7.5% of your pay. 01 Do you have a high school diploma or a G.E.D? * Yes * No 02 Do you have at least (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations? * Yes * No 03 Do you have a valid driver's license? * Yes * No 04 Can you type at least 30 words per minute? * Yes * No Required Question Employer Forsyth County Address 110 East Main Street Suite 230 Cumming, Georgia, 30040 Phone ************** Website ****************************************************
    $5k monthly 14d ago
  • Patient Access Representative

    Medcura Health

    Patient access representative job in Stone Mountain, GA

    We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice. Benefits: Competitive salary Annual incentives Retention bonus Comprehensive benefits & discounts Retirement plan w/ employer matching Paid Time Off (PTO) Paid holidays Company issued uniforms Opportunities for professional development and continuing education Opportunities for loan repayment and/or student loan forgiveness Schedule Full-time Shift Day Salary $16.00 - $22.00 / hour Qualifications High school diploma or equivalent required; associate degree preferred. Previous experience in a healthcare or customer service setting is highly desirable. Strong interpersonal and communication skills. Proficiency with electronic health records (EHR) systems and other office software. Ability to multitask and handle a fast-paced work environment. Attention to detail and strong organizational skills. Knowledge of medical terminology is a plus. Responsibilities Greet and assist patients and visitors upon arrival. Register patients, verify insurance information, and collect necessary documentation. Schedule appointments and manage patient flow to ensure timely service. Answer phone calls, address inquiries, and provide information about services and procedures. Process patient payments and provide receipts for services rendered. Maintain accurate and up-to-date patient records in the electronic health records (EHR) system. Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.
    $16-22 hourly Auto-Apply 18d ago
  • Patient Access Clerk -PRN Weekend-All shifts

    Morgan Medical Center 3.3company rating

    Patient access representative job in Madison, GA

    ** Apply Today! ** We offer a supportive patient-centered work environment in our new modern facility. Our friendly, passionate employees enjoy robust benefits, growth opportunities and all the conveniences of a larger facility. The ideal Patient Access Clerk candidate will have: Exceptional oral, written, spoken and interpersonal communication skills, Microsoft Office Skills, ability to multi-task, discuss financial payments, communicate well with patients and employees. This position must demonstrate initiative for proactive and independent management of time/tasks/projects, and have the ability to communicate well with all members of the community. It's a new day for health care in Morgan County! With the opening of our new hospital, advanced care is closer than ever. From highly trained physicians and nurses to modern facilities and technology, the new Morgan Medical Center offers exceptional hospital care with all the comforts of home. We invite you to visit us and experience the difference. The opening of the new Morgan Medical Center means advanced care is closer than ever before. In addition to our ongoing clinical collaboration with Piedmont Athens Regional Medical Center, which will provide access to more physicians and specialists, a number of important services are available right here in Morgan County. ~ Emergency patients can take comfort knowing that they are being treated at a Level IV Trauma Center ~ As one of only eight hospitals in Georgia designated as a Remote Treatment Stroke Center, our ER is equipped to deliver life-saving diagnostic and emergency care to stroke patients. ~ Our transitional care/swing bed program provides specialized care to patients recuperating from surgery, stroke or other acute-care visits before transitioning home or to an extended care facility. ~ Our imaging department offers 3-D mammography, the latest innovation in breast cancer detection. ~ From minor surgery to emergency care for a critical illness such as heart attack or stroke, our dedicated team is ready to provide the care our patients need when they need it - all near the comforts of home. We are a 25-bed Critical Access Hospital located in Madison, GA. Serving Morgan County and the Surrounding areas since 1960.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Management Accountant

    Kautex Textron Gmbh

    Patient access representative job in Lavonia, GA

    Management Accountant(Job Number: 334746) Description Kautex is a global company with over 30 plants in 13 countries. As a leading Tier One automotive supplier, we are a pioneer in the design and manufacturing of plastic fuel systems and beyond. From battery enclosures for use in hybrid and full battery electric vehicle applications to autonomous cleaning systems, we are advancing solutions for the era of new mobility. Our portfolio also covers high-quality industrial packaging and cast camshafts. Embracing the transformative venture, Kautex is part of a network of global businesses, offering some of the most advanced technologies and services the world has ever seen. We foster career growth, drive groundbreaking talent programs, and champion equal opportunities and sustainability in our business practices and products. By working together as one team and supporting one another, amazing things happen. We push the boundaries of what's possible, soar to new heights and reach for the extraordinary, being recognized by prestigious awards such as Fair Company, Great place to work (Silao), MINT minded company, or Ecovadis Platinum. We can`t wait getting to know you and share more about our values and local benefits. What awaits you: · Maintain standard cost system · Calculate and maintain standard cost overhead and labor rates · Roll standard cost in SAP annually · Maintain and update all part numbers, BOM's and routings in SAP · Verify all customers PO's for accuracy including piece price, tooling, rework · Make changes in cost system as required through ECN process · Maintain SAP Perpetual Inventory · Review inventory transactions to ensure accuracy · Coordinate physical inventories · Prepare month end entries and analyses. Ensure reporting to Kautex management and headquarters according to the deadlines and management requirements · Prepare weekly/monthly/quarterly sales volume forecasts · Assist Program & Sales Managers with customer quotes and CAR submissions · Maintain professional communications with internal departments and external suppliers and customers · Investigate and determine cause of errors, risks and opportunities to initiate action plans to avoid negative impacts · Complete AOP and SBR sales, sales deductions and COS items · Work closely with CBU sales associates to monitor pricing issues and pricing accruals · Complete KPI and upload weekly · Comply with all OSHA standards and Textron health & safety standards · Comply with all ISO 14001 standards and all IATF 16949 standards · Identify waste minimization and material recycling opportunities where applicable Qualifications · BS or BA degree in accounting or related field preferred or related equivalent experience · Supervisory skills preferred · Ability to work with senior level management · Advanced computer and administrative skills · Excellent verbal and written communication skills EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law. Recruiting Company: KautexPrimary Location: US-Georgia-LavoniaJob Field: Finance/AccountingSchedule: Full-time Job Level: Individual ContributorShift: First ShiftJob Posting: 01/07/2026, 9:23:24 PM
    $32k-59k yearly est. Auto-Apply 3h ago
  • Patient Care Coordinator

    Upstream Rehabilitation Inc.

    Patient access representative job in Duluth, GA

    BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Duluth, GA. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $27k-41k yearly est. 8d ago
  • Clinical Support Associate-MA or LPN

    Pandya Medical Center-Braselton, Ga

    Patient access representative job in Braselton, GA

    Job Description Clinical Support Assistant At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed primary care medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center! Join the Pandya Medical Center team as a Clinical Support Associate in our Braselton office. This non-patient-facing role involves partnering closely with floor MA's and healthcare providers to enhance operational efficiency and foster a seamless workflow. You will support patients primarily through phone and portal communications, ensuring their needs are addressed accurately and promptly. Essential Duties and Responsibilities: Certified Medical Assistant needed to review patient cases for providers and nurses out of office Responds to clinical concerns for patients after appropriate consultation with providers or clinical supervisor Identifies patients that need in-office or telemedicine visits and makes prompt appointments for patients Available for phone triage per clinic Obtain medical records from hospital portals and upload them into patient charts with correct labeling. Assists with medication prior authorizations Assists with clinical questions from administrative staff i.e.: lab orders, determining medical necessity for patients arriving late to appointment Assist with prescription refill phone voicemail line Post normal results and send note to patient portal Close out consult letters after correct labeling (ex: cardiology consult note” or “pulmonology consult note”) Review diagnostics with correct labeling (ex: diagnostic mammogram or bone density) Counsels patients by transmitting physician's orders and questions about treatment. Updates job knowledge by participating in educational opportunities and reading professional publications. Miscellaneous tasks could include: assisting with orientation/training, performing other duties and tasks as assigned by providers/managers, traveling to other locations. Ability to work independently Excellent communication skills with team members and patients. Collaborates with office manager, clinical supervisor and lead medical assistant Helps patients by providing information, services, and assistance. Ensures all job related training is followed and appropriate sign offs accomplished Attends huddle to obtain important notes for upcoming day Knowledge, Skills and Abilities: Knowledge of medical office management systems and procedures Excellent time management skills and ability to multitask and prioritize work Excellent written and verbal communication skills Strong organizational and planning skills Ability to work in a stressful environment Ability to foster a strong Teamwork environment at all offices and amongst all staff Knowledge of customer service principles and techniques. Knowledge of computerized scheduling systems. Knowledge of common office computer programs; Word, Excel, Internet. Adheres to all applicable HIPAA laws and the Pandya Medical Center Confidentiality Statement. Education, Experience, and Licensing Requirements: Certified Medical Assistant required or minimum of 2+ years as a Medical Assistant Prior clinical experience in a healthcare setting required Must have detailed knowledge of medications Proficiency with EMR (electronic medical records) systems and knowledge of medical terminology is required Strong clinical assessment and critical-thinking skills Excellent verbal communication and active listening skills Benefit Eligibility - After 90 day waiting period Health insurance Dental and Vision plans Supplemental insurance plans 401K match plan with up to 4% by Pandya Medical Center Paid Time Off
    $30k-41k yearly est. 6d ago
  • Phlebotomist Specialist-Patient Service Center

    Labcorp 4.5company rating

    Patient access representative job in Cumming, GA

    At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! We are currently seeking a phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization. Work Schedule: Monday - Friday 7:30am-4:30pm with 1-hour lunch break Work Location: Cumming, GA All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. This position does not require requires you to be fully vaccinated against COVID-19. Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collecting payments when required Prepare all collected specimens for testing and analysis Maintain patient and specimen information logs Provide superior customer service to all patients Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Phlebotomy certification from an accredited agency is preferred 3 years of phlebotomy exp (preferred) Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test Other duties as assigned If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator - Licensed Practical Nurse (LPN)

    Soleo Health 3.9company rating

    Patient access representative job in Norcross, GA

    Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Norcross, GA. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Schedule: Must be able to work Full time, 40 hours per week, from 8:30am - 5pm Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring
    $26k-34k yearly est. 4d ago
  • Billing and Collections Specialist

    Georgia Mountain Young 4.0company rating

    Patient access representative job in Gainesville, GA

    Georgia Mountains YMCA Job Description Job Title: Billing and Collections Specialist Job Grade: 6 Pay Range: $11.40-$14.25 Status: P/T POSITION SUMMARY: The Billing & Collections Specialist supports the YMCA's mission by ensuring accurate, timely, and customer-centered billing processes across programs such as childcare, camps, membership, and other fee-based services. This role helps families understand their financial obligations, processes payments, monitors account delinquencies, and provides equitable support to ensure all members and program participants can access YMCA services. ESSENTIAL FUNCTIONS: Manage daily/weekly billing for programs (childcare, camps, membership, swim lessons, etc.). Enter, review, and reconcile billing data in the YMCA's CRM system Set up recurring payments, draft schedules, third-party/subsidy billing, and financial assistance adjustments. Generate and distribute invoices, statements, and payment reminders. Monitor aging reports and proactively follow up on past-due accounts with care, respect, and consistency Set up payment plans that support families while upholding financial policy. Document all communication clearly and accurately in the billing system. Coordinate with program directors to resolve discrepancies and communicate participant status when needed Provide warm, values-aligned communication to assist families with billing questions or concerns. Educate members and caregivers on billing timelines, subsidy processes, and YMCA financial assistance policies. Troubleshoot payment issues, declined drafts, and system errors. Maintain accurate, confidential records in accordance with YMCA standards and applicable laws. Provide timely reports to direct supervisor and program directors Support audits, subsidy provider requirements, and internal controls. YMCA COMPETENCIES (Leader) Inclusion: Creates a welcoming, equitable, supportive experience for diverse families. Communication & Influence: Communicates clearly and respectfully, even in challenging situations. Critical Thinking & Decision-Making: Applies policy fairly while supporting families. Fiscal Management: Ensures accuracy and stewardship of YMCA financial resources. QUALIFICATIONS: High school diploma or GED required; associate degree in business or accounting preferred. Experience with accounts receivable, billing, collections, or front-office customer service. Strong attention to detail and comfort with numbers/data. Proficiency in Microsoft Office Suite and billing/CRM software (YMCA systems preferred). Strong communication skills with the ability to explain billing matters clearly and compassionately. Commitment to the YMCA core values of caring, honesty, respect, and responsibility. Ability to maintain confidentiality and handle sensitive financial information. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate.
    $11.4-14.3 hourly Auto-Apply 44d ago
  • Clinical Support Associate - LPN or MA

    Pandya Medical Center

    Patient access representative job in Duluth, GA

    Job Description Clinical Support Associate At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed primary care medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center! Join the Pandya Medical Center team as a Clinical Support Associate in our Business office. Essential Duties and Responsibilities: Ability to work independently Excellent communication skills with team members and patients. Collaborates with office manager, clinical supervisor and lead medical assistant Helps patients by providing information, services, and assistance. Ensures all job related training is followed and appropriate sign offs accomplished Attends huddle to obtain important notes for upcoming day Review patient cases for providers and nurses out of office Responds to clinical concerns for patients after appropriate consultation with providers or clinical supervisor Identifies patients that need in-office or telemedicine visits and makes prompt appointments for patients Available for phone triage per clinic Obtain medical records from hospital portals and upload them into patient charts with correct labeling. Assists with prior authorizations Assists with clinical questions from administrative staff i.e.: lab orders, determining medical necessity for patients arriving late to appointment Assist with prescription phone voicemail line Post normal results and send note to patient portal Close out consult letters after correct labeling (ex: cardiology consult note” or “pulmonology consult note”) Review diagnostics with correct labeling (ex: diagnostic mammogram or bone density) Counsels patients by transmitting physician's orders and questions about treatment. Updates job knowledge by participating in educational opportunities and reading professional publications. Miscellaneous tasks could include: assisting with orientation/training, performing other duties and tasks as assigned by providers/managers, traveling to other locations. Knowledge, Skills and Abilities: Knowledge of medical office management systems and procedures Excellent time management skills and ability to multitask and prioritize work Excellent written and verbal communication skills Strong organizational and planning skills Ability to work in a stressful environment Ability to foster a strong Teamwork environment at all offices and amongst all staff Knowledge of customer service principles and techniques. Knowledge of computerized scheduling systems. Knowledge of common office computer programs; Word, Excel, Internet. Adheres to all applicable HIPAA laws and the Pandya Medical Center Confidentiality Statement. Education, Experience, and Licensing Requirements: Candidates must hold either a Certified Medical Assistant credential or have an active LPN license in the State of Georgia. Prior clinical experience in a healthcare setting strongly preferred Proficiency with EMR (electronic medical records) systems and knowledge of medical terminology Benefit Eligibility - After 90 day waiting period Health insurance Dental and Vision plans Supplemental insurance plans 401K match plan with up to 4% by Pandya Medical Center Paid Time Off
    $30k-41k yearly est. 6d ago
  • Patient Services Coordinator

    Oak Dental Partners

    Patient access representative job in Cornelia, GA

    Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you! Job Summary: The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations. Responsibilities: * Answer phone calls and emails, scheduling patient appointments. * Verify insurance information and process billing and payments. * Greet patients and ensure they are checked in properly. * Manage patient records and ensure that all forms are completed. * Coordinate patient follow-up and reminders for appointments. * Handle office correspondence, including scheduling, rescheduling, and cancellations. * Maintain and update office calendars. * Assist with patient referrals and coordination of care with specialists. Qualifications: * High school diploma or equivalent. * Previous experience in a dental office or customer service role is preferred. * Excellent communication and organizational skills. * Knowledge of dental office management software. Work Environment: * Mostly desk-based with some patient interaction in the reception area. * Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills. What We Offer: * Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life) * Company Provided Life Insurance * Paid Holidays * Paid Time Off (PTO) * Flexible Spending Account (FSA) * 401(k) Plan * Learning Management System (LMS) to keep your skills sharp * Opportunities for professional growth and development * A great collaborative team environment!
    $29k-40k yearly est. 37d ago
  • Customer Service Representative

    Aston Carter 3.7company rating

    Patient access representative job in Tucker, GA

    The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies. Responsibilities + Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. + Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments. + Refer unresolved customer grievances to designated departments for further investigation. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. + Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Essential Skills + Customer service oriented with a focus on providing information in response to inquiries about products and services. + Strong verbal and written communication skills. + Attention to detail and customer service skills. + Interpersonal skills and the ability to work independently. + Ability to accurately document and record customer/client information. + Previous experience with computer applications, such as MS Outlook or data entry software. Additional Skills & Qualifications + High school diploma or GED preferred. + 0-2 years of customer service related experience required. + 1+ year of experience in customer service with active interactions/communications with customers. + Self-starter, multi-tasker, good communicator, highly organized, calm under pressure. + Knowledge of Microsoft Office/Excel/Word. + Proficiency in computer operations. Work Environment The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM. Job Type & Location This is a Contract to Hire position based out of Tucker, GA. Pay and Benefits The pay range for this position is $16.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tucker,GA. Application Deadline This position is anticipated to close on Jan 27, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $16-17 hourly 3d ago
  • Voter Registration & Elections Specialist I, Part-Time

    Forsyth County, Ga 4.2company rating

    Patient access representative job in Cumming, GA

    Information The purpose of this position is to ensure that eligible voters are registered properly, elections are held accurately and efficiently, and records are maintained all in compliance with the law. The purpose of this classification is to provide complex administrative and technical services, as well as customer support and actions that require physical/manual labor to perform specialized voter registration and election processes that comply with federal, state, county and municipal laws and rules. This position will primarily be assigned to administrative tasks as outlined in the position description. Essential Functions The following duties are normal for this position. The omission of specific statements of certain duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Coordinates and provides administrative, technical, and physical/manual support of both voter registration and election processes within designated timeframes and per established procedures. Adheres to federal, state, municipal and county laws and rules, including but not limited to: the Georgia Election Code, the Ethics in Government Act, the Recall Act of 1989, the National Voter Registration Act of 1993, the Help America Vote Act, the Rules of the State Election Board, directives issued by the Secretary of State's Office and office policies and procedures. Maintains an understanding of changes to applicable laws and rules. This assignment typically consists of a series of repetitive tasks performed according to specific guidelines and established procedures. While the guidelines are clear and specific on most matters, the employee must interpret confusing and changing guidelines in some areas of election law. Complexity is present in the requirement that the employee must learn changes in guidelines and be able to apply those changes to the task at hand. Employees may be assigned to work on different projects at different times and must be able to adapt to changing assignments within the department. Assignments include, but are not limited to: Interfacing with the statewide voter registration system to: register voters; process and pre-approve new voter applications; entering application data into a computer; processing deletions, transfers, and changes in voter information; maintaining files of active, inactive, pending, rejected and cancelled applications. Processing absentee ballot requests and returned voted ballots. Merging data into documents; filing; making copies; sending/receiving emails and faxes; processing incoming and outgoing mail and other administrative tasks. Performing Logic and Accuracy testing of voting equipment which includes the testing of each piece of voting equipment to be deployed to a polling place for use in an election; packing carts with voting equipment and polling place supplies; maintaining inventory of equipment and supplies; preparing required recap sheets and forms completed by poll workers each day of voting; visiting polling places and assisting with measurements and the testing of electrical outlets to ensure adequate power supply for voting equipment; creating and updating spreadsheets and documents for each project. Preparing for elections; assisting in preparing and distributing election supplies and equipment to polling locations; preparing and setting up voting booths and equipment for each election; assembling supplies for polling places; assisting poll management with delivery and return of polling place supplies. Processing absentee by mail ballots; mailing and receiving absentee ballot applications, processing absentee ballot applications, mailing ballots, processing returned voted ballots and maintaining records. Ensuring security of ballots and preparing ballots for tabulation. Processing and tabulating voted ballots. Serving in the role of poll worker. Answering poll worker questions and providing instruction and clarification. Answering telephone calls and greeting visitors; ascertaining the nature of business; providing information/assistance as needed. Communicating with others both in oral and in written format in a tactful and accommodating manner. Contacts are typically with voters, the public, fellow employees, supervisors, other departments, County officials, attorneys, vendors, candidates, elected officials, customers, the public, state/federal agencies, outside agencies, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Preparing presentations and projects as assigned by voter registrations and elections leadership team. Maintaining, reviewing and updating departmental webpage and other outreach material and documentation. Preparing and maintaining current and potential lists of poll workers; recruiting new poll workers and polling places; creating poll worker and staff training materials, including power point presentations, manuals and handouts; calculating payroll for poll workers. Arranging poll worker training sessions and attending outreach events to promote voter education and poll worker recruitment. Maintains confidentiality of departmental documentation and issues subject applicable to law. Maintains working knowledge of records retention policy applicable to each area of the department and adheres to said policy. Ability to work in alternating and changing environments: sometimes fast paced and other periods of time that are less demanding. Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds), pushing, and/or pulling of a heavy wheeled cart. Work is performed in an office, warehouse or polling place requiring mobility. The employee must lift electronic equipment, +/- 50 pounds, and other supplies which occur during elections, testing and maintenance. The employee must possess a high degree of manual dexterity to operate equipment. ADDITIONAL FUNCTIONS Performs notarization of documents as needed. Operates departmental assigned motor vehicle and truck. Performs specialized and detail-oriented tasks adhering to strict deadlines. Will be required to work early/late hours and weekends during election times and near voter registration/election deadlines. This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol. Aids other employees or departments as needed. Performs other related duties as required. Minimum Qualifications High school diploma or GED; supplemented by one (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations, and experience in specific area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. May require possession and maintenance of valid State of Georgia Notary Public certification. Requires possession and maintenance of valid State of Georgia driver's license. Typing speed of 30 words per minute required with an emphasis on accuracy in addition to speed. Part-time Regular employees receive personal leave accrual at 1/2 the rate of the full time employees. * 0 - 4 Yrs -3.08 hrs per pay period * 5 - 14 Yrs -3.85 hrs per pay period * 15+Yrs -4.62 hrs per pay period * No medical insurance is available to part-time employees 01 Do you have a high school diploma or a G.E.D? * Yes * No 02 Do you have at least (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations? * Yes * No 03 Do you have a valid driver's license? * Yes * No 04 Can you type at least 30 words per minute? * Yes * No Required Question Employer Forsyth County Address 110 East Main Street Suite 230 Cumming, Georgia, 30040 Phone ************** Website ****************************************************
    $22k-27k yearly est. 4d ago
  • Patient Access Representative (Extended Clinic)

    Medcura Health, Inc.

    Patient access representative job in Stone Mountain, GA

    We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice. Benefits: Competitive salary based on experience. Comprehensive benefits package, including health, dental, and vision insurance. Retirement savings plan with employer matching contributions. Paid time off and holidays. Opportunities for professional development and continuing education. Opportunities for loan repayment. Qualifications * High school diploma or equivalent required; associate degree preferred. * Previous experience in a healthcare or customer service setting is highly desirable. * Strong interpersonal and communication skills. * Proficiency with electronic health records (EHR) systems and other office software. * Ability to multitask and handle a fast-paced work environment. * Attention to detail and strong organizational skills. * Knowledge of medical terminology is a plus. Responsibilities * Greet and assist patients and visitors upon arrival. * Register patients, verify insurance information, and collect necessary documentation. * Schedule appointments and manage patient flow to ensure timely service. * Answer phone calls, address inquiries, and provide information about services and procedures. * Process patient payments and provide receipts for services rendered. * Maintain accurate and up-to-date patient records in the electronic health records (EHR) system. * Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.
    $24k-31k yearly est. Auto-Apply 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Athens, GA?

The average patient access representative in Athens, GA earns between $21,000 and $35,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Athens, GA

$28,000

What are the biggest employers of Patient Access Representatives in Athens, GA?

The biggest employers of Patient Access Representatives in Athens, GA are:
  1. St. Mary's Health Care System
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