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Patient access representative jobs in Charlottesville, VA
- 144 jobsAll
Patient Access Representative
Scheduler
Patient Coordinator
Patient Service Representative
Patient Advocate
Customer Service Representative
Front Desk Coordinator
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Customer Service Representative/Route Service Representative
Gateway Services Inc.
Patient access representative job in Verona, VA
Customer Service Representative/Route Service Representative - Agape Pet 📍 Verona, VA | M, W, F 8AM-4:30PM T, Th 6AM-2:30PM | FT (40 hrs + overtime as needed) on call once a month 💲 Pay Range: $16.00-$23.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range: $16.00-$23.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov #INDCSR M, W, F 8AM-4:30PM T, Th 6AM-2:30PM Full time 40 hours, overtime as business needs$16-23 hourly Auto-Apply 10d agoPatient Service Representative
Allergy Partners
Patient access representative job in Waynesboro, VA
Job Details 44-01-Waynesboro - Waynesboro, VA 44 Charlottesville - Charlottesville, VADescription Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community - and for you! At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health. Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic. Employee Benefits Allergy Partners is happy to provide the following benefits for our employees: Full-Time 401(k) Health Insurance Paid Time Off Paid Holidays Vision Insurance Health Savings Account (HSA) Dental Insurance Life Insurance Disability Insurance Part-Time 401(k) Paid Time Off Paid Holidays COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Job Summary With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Key Responsibilities Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. “Closes” the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed. Other Responsibilities Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis. Working Conditions Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Qualifications Qualifications & Experience Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required Educational Requirements • High school diploma required. Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************$30k-35k yearly est. 60d+ agoRMA Community Scheduler
Commonwealth Senior Living at Charlottesville
Patient access representative job in Charlottesville, VA
Check this out! Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each department in one location. When: Every Wednesday from 10am-12pm Location: 1550 Pantops Mountain Plc. Charlottesville, VA The Community Scheduler is responsible for preparing and publishing the schedule for the community while ensuring proper staffing levels are maintained per regulation and overtime is minimized. The Community Scheduler will be required to work 20 hours a week as an RMA. Qualifications Must have a VA issued Registered Medication Aide License Computer skills including but not limited to MS Office, email, and scheduling software, preferably OnShift Interpersonal, organizational, and communication skills Ability to juggle swing shifts and the individual availability of all staff Demonstrates good judgment, problem solving and decision making skills Ability to work independently Staffing and scheduling experience preferred Culture Ambassador Models the core values of the company: We Care About People We Do the Right Thing We are Passionate, Have Fun, and Celebrate Success We Speak Up! It's Our Responsibility We Take Ownership and Add Value We are Respectful Areas of Primary Responsibility Creates and maintains staff schedules on a daily, weekly, and monthly basis per state guidelines and under the supervision of the department heads Maintains and schedules for sick, vacation, and long term leave requests Post the schedule by the 15th of the month for the following month Maintain overtime under the 3% threshold Communicate hiring needs based on hard to fill shifts and/or positions$37k-50k yearly est. Auto-Apply 60d+ agoHospital Based Patient Advocate
Elevate Patient Financial Solution
Patient access representative job in Charlottesville, VA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Charlottesville, Va., with a Monday-Friday schedule from 8am-4:30pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times as needed. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Light holiday coverage shared among team members. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Bilingual applicants (Spanish/English) encouraged to apply! * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer$29k-37k yearly est. 2d agoPatient Coordinator
Wave Dental Professionals
Patient access representative job in Bridgewater, VA
Patient Coordinator - Join Our Friendly, Modern Dental Team! Summit Smiles | Bridgewater, Virginia Are you an organized, outgoing, and detail-oriented professional who loves helping people? Summit Smiles is looking for a Patient Coordinator to join our growing team in our brand-new, state-of-the-art dental office! This is a fantastic opportunity to be part of a supportive, patient-focused environment where teamwork and positivity are at the heart of everything we do. What You'll Do Welcome and check in patients with a friendly, professional demeanor Schedule, confirm, and manage appointments efficiently Verify insurance and assist with treatment estimates Process payments and maintain accurate patient records Support the dental team to ensure a smooth daily flow Communicate clearly with patients about their treatment and financial options What We Offer Full-Time Position (24 hours per week) more hours available in the future if desired Schedule: Every other Monday (off when working Saturday), Thursday, Friday, and every other Saturday Full Benefits Package including health, dental, paid time off, 401k with match, life insurance and more Competitive Pay + Monthly Performance Bonuses Work with Open Dental software in a brand new state-of-the-art facility Friendly, helpful, and supportive team environment About You At least 1-2 years of dental office experience preferred Excellent communication and multitasking skills Professional, reliable, and patient-focused A positive attitude and team-first mindset At Summit Smiles, we're passionate about creating beautiful smiles and a welcoming experience for every patient - and that starts with you! Apply Today! #indeedwavedp Requirements Education and Training High School Diploma or equivalent. Minimum one-year related experience and/or training; or equivalent of combination of education and experience. FLSA Status: Hourly Reports to: Operations Manager.$26k-37k yearly est. 13d agoPatient Service Representative
Zoll Lifevest
Patient access representative job in Harrisonburg, VA
Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically$30k-37k yearly est. Auto-Apply 60d+ agoPatient Coordinator
Miravistarehab
Patient access representative job in Charlottesville, VA
State of Location: Virginia Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Coordinator: Full Time (40 hours/week) Charlottesville, Virginia Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. IvyAdmin We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com$26k-37k yearly est. Auto-Apply 5d agoCustomer Service Representative-Staunton, VA
Firstbank
Patient access representative job in Staunton, VA
The Customer Service Representatives at First Bank and Trust are the primary contact for our customers. CSRs provide our customers with superior and quality customer service. The individuals promote the Bank's products and services and provide customer referrals for new products and services on a daily basis. ESSENTIAL DUTIES AND RESPONSIBILITIES : Greeting customers warmly and professionally, creating a welcoming atmosphere in the branch. Assisting customers with account openings, closures, and maintenance, ensuring accuracy and adherence to banking policies. Identifying customer financial needs through comprehensive profiling and active listening. Identifying opportunities to cross-sell bank products and services to customers. Resolving customer inquiries, concerns, or complaints promptly and effectively. Collaborating with team members to meet customer service and operational goals. Staying updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers. Ensuring compliance with all banking policies, procedures, and regulations. Assisting customers with account inquiries, resolving issues, and providing information on banking products and services. Responding to customer inquiries in person, over the phone, or via email. Ensuring compliance with all banking policies, procedures, and regulations. Maintaining a clean and organized work area for efficient customer service. All other duties as assigned. QUALIFICATIONS : High school diploma or equivalent. Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing - preferred. Two years of previous cash handing or customer service experience. Strong communications and interpersonal skills. Attention to detail. Basic computer proficiency and ability to learn banking software. BENEFITS FOR FULL-TIME EMPLOYEES: PTO Leave is 20 Days per year earned monthly. First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week. Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date. Employees are automatically enrolled in the bank's 401K/ESOP Plan. First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary. First Bank and Trust provides long-term disability Insurance coverage. Normal work week is Monday- Friday between 8:00 - 6:00 . COMPLIANCE: The employee has the responsibility to acquire and maintain the required knowledge of State and Federal Banking regulations and policies and those regulations and policies inherent to position requirements. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: Typical office environment CONFIDENTIALITY: Confidential information concerning a customer, system, design, program or product unique to First Bank & Trust Company shall not be used for personal gain. Such information shall not be revealed to any person outside the Bank without the consent of the individual or organization involved or as otherwise permitted by law. The statements on this job description are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may perform other duties as assigned. In addition, all First Bank and Trust employees are expected to: Promote teamwork and cooperative effort. Help train and give guidance to other employees. Maintain a clean, safe, and unobstructed work area. Provide customers with the highest quality of products and service. Understand and apply appropriate quality improvement processes. Comply with corporate policies and procedures. First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran$28k-32k yearly est. Auto-Apply 24d agoDelivery Scheduler
Hoc, Leading Energy Markets Compliance Solutions Provider
Patient access representative job in Mount Jackson, VA
Apply Description Various shifts available. Pay differential offered for night and weekend hours. Our propane and ice scheduling team is growing with our business. Currently seeking a self-driven, team-oriented individual to plan, route, and schedule propane and ice deliveries to ensure customer satisfaction and efficient deliveries. This position works closely with the propane and ice delivery drivers, customers, and management to ensure deliveries are made efficiently and timely. Position will also be responsible for daily review of tracking reports, researching issues with a focus on efficient production and excellent customer service. Candidate will have strong written and verbal communication skills, excellent organizational skills with the ability to manage multiple tasks, good problem-solving skills, and proficiency in Word and Excel. Previous dispatch, scheduling, or planning experience a plus, but not required. Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity$55k-101k yearly est. 33d agoMedical Receptionist
Valley Pediatric Group
Patient access representative job in Verona, VA
Are you energetic, outgoing and have a positive attitude? Do you have excellent customer service skills, the ability to multi-task and a "get it done" attitude? If so, then we are looking for you! We are now accepting resumes for a Full-Time Receptionist position in our Growing Pediatric Practice! Competitive Salary, Rewarding Career (Not just a job!) Paid Time Off, Health and Life Insurance at no cost to our employee's and Retirement. Optional: Dental, Vision and Accident Insurance with a contribution from the practice. Hours are Monday - Friday 7:30 - 5:00 with, One Saturday a Month 8:30 am to 12:00 pm (Paid at double rate) Some of the responsibilities of the position: Scheduling Preparing patients paperwork for appointments Collecting Payments Phones Check-in and Check-out Confirming Insurances Confirming Appointments Please be sure to add: apps.bamboohr.com to your contact list! We would hate to miss contacting you due to landing in your spam folder! Must be able to work at either location: Waynesboro or Verona Join us in the practice of Keeping Kids Healthy!$28k-35k yearly est. 60d+ agoProduction Scheduling Coordinator, 2nd shift Liberty
Farmer Focus
Patient access representative job in Harrisonburg, VA
Who We Are and What We Do Farmer Focus's mission is to promote and protect generational family farms by shifting farm-level decision-making and chicken ownership back to farmers and empowering them to farm the way they know is best. We are committed to consistently producing 100% organic and humanely raised chicken that is better for people, the planet, and animals. Our culture is rooted in servant leadership, and we live by our Farmer Focus CARES values: Community, Accountability, Respect, Excellence, and Stewardship. How this Role Will Be Impactful This role will assist the Inside Sales Coordinator and Plant Scheduler in planning, scheduling, coordinating, and monitoring the flow of products through the complete production cycle for 2nd shift. As part of the scheduling team, you will maintain production schedules according to customer needs, maximizing effectiveness and throughput in all aspects of the production process. You will also distribute upcoming schedules to team leads and supervisors and communicate with our leadership team regarding the status of existing orders. Key Requirements: Work with production and shipping to track WIP and finished inventory daily Work closely with operations and the sales team to optimize mix and overall profitability Provide direction on production schedule for both facilities by shift and line (limiting changeovers, maximizing output, coordinating the transfer of both WIP and Finished products to facilities, ship outbound loads, etc.). Execute Perfect Order Rate (On Time x Order Fill Rate) of 97.5% What You Bring to the Role A sense of urgency, accountability, and responsibility Attention to detail and a drive to get things right the first time Positive, strong analytical and problem-solving skills Organizational and time management skills Strong communication skills, both written and verbal in multiple methods such as phone, email and text. Ability to work in a fast-paced environment. An energetic, confident, professional, and team-oriented attitude Ability to adapt effectively to workplace changes and new job duties and responsibilities. Ability to multitask and prioritize work Ability to work independently as well as in a team environment Ability to learn product specifications, customer details and all aspects of production reporting. Proficient in all Microsoft Office applications Ability to work a varied schedule supporting operations across shifts, including late nights and early mornings Work Requirements and Environment & Reasonable Accommodations Statement This role is based on-site in Harrisonburg, VA. Work conducted in our production plants. Occasional travel locally between our locations in Harrisonburg, VA. Work may require access the production environment. Must be able to tolerate the varying heat, wet, and chill of the plant. Hearing and eye-protective equipment required in the production area. Required to wear hair and beard nets in the production area. Must be able to traverse a two-story staircase multiple times per day. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Farmer Focus is committed to the principles of equal employment and to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is inclusive and equitable, free of harassment, discrimination, or retaliation based upon an individual's age, race (including traits historically associated with race, which includes hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity, or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), military status (including status as a uniformed servicemember, a veteran, or dependent of a servicemember), or any other status protected by federal, state, or local laws. Farmer Focus is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay and other compensation, termination, and all other terms, conditions, and privileges of employment.$27k-38k yearly est. Auto-Apply 21d agoFull-Time Patient Experience Coordinator 1
Healthy Community Health Centers
Patient access representative job in Harrisonburg, VA
Join our mission to provide patient-centered healthcare that is accessible and affordable for all. A Patient Experience Coordinator at the Healthy Community Health Center is a vital part of providing patient-centered healthcare that is accessible and affordable for all. Our Patient Experience Coordinators are part of a friendly and energetic team of professionals who support the health center in achieving patient centered medical care. The Patient Experience Coordinator is crafts a patients first impression through the phone or upon arriving at the health center. Pay Rate: $16/hr Responsibilities * Answering phones, locating and organizing patient records, and working collaboratively with all departments within the Health Center. * Maintaining patient demographics and insurance records. * Answering preliminary non-medical questions for patients. * Organizing clinic calendars. * Check in patients. * Verifying demographics, insurance and sliding scale eligibility. * Serving as a liaison between medical professionals and patients. * Prepare the patients to have a successful interaction with the Health Center. * Other responsibilities as assigned.$16 hourly 10d agoDelivery Scheduler
Holtzman Corp
Patient access representative job in Mount Jackson, VA
Various shifts available. Pay differential offered for night and weekend hours. Our propane and ice scheduling team is growing with our business. Currently seeking a self-driven, team-oriented individual to plan, route, and schedule propane and ice deliveries to ensure customer satisfaction and efficient deliveries. This position works closely with the propane and ice delivery drivers, customers, and management to ensure deliveries are made efficiently and timely. Position will also be responsible for daily review of tracking reports, researching issues with a focus on efficient production and excellent customer service. Candidate will have strong written and verbal communication skills, excellent organizational skills with the ability to manage multiple tasks, good problem-solving skills, and proficiency in Word and Excel. Previous dispatch, scheduling, or planning experience a plus, but not required. Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity$41k-78k yearly est. 31d agoFront Desk Coordinator - Staunton
The Joint Chiropractic
Patient access representative job in Staunton, VA
Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires availability Monday - Friday, 9:45-7:00 and Saturday, 9:45-4:00 with occasional travel to our location in Charlottesville Compensation and Benefits Starting pay: $17-20 per hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.$17-20 hourly Auto-Apply 60d+ agoMedical Unit Receptionist-Med/Tele
Uva Health
Patient access representative job in Culpeper, VA
Medical Unit Receptionist Full Time Nights 7p-7a with weekends rotate ABOUT US We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day. JOB TYPE Classification: Nonexempt Supervises Positions: No JOB SUMMARY Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members. Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager. Communications: Communicates effectively with all levels of clinic staff and visitors. Greets and assists visitors to the department. Answers all incoming telephone calls and provides accurate information as needed. Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization. Teamwork: Works within a team to achieve patient and team goals. Shares and initiates regular and professional communication with co-workers. Facilitates and participates in regular staff meetings. Demonstrates a willingness to adjust activities to accommodate the needs of team members/internal customers. Resolves conflicts independently, as appropriate. Accepts responsibility for actions and acts positively upon feedback from others. The incumbent may be asked to perform additional duties as assigned. QUALIFICATIONS Education: High School Diploma or GED required. Experience: 1 year of experience in healthcare preferred. Prior secretary experience preferred. Refer to the Life Support Training Policy for additional details. Licensure: N/A Additional Skills/Requirements Required: Demonstrates proficiency in verbal and written communications. Ability to work in a stressful environment. Must be able to work as a “team player” with medical staff, nursing staff, visitors, patients, and other hospital employees. Computer literacy (spreadsheets, word process, packaged systems). Knowledge of operation of general office equipment. Interpersonal communications skills. Detailed oriented. Able to handle stressful situations. Maintain organization when dealing with multiple demands/assignments. Must be able to work independently. Has the ability to set priorities which will expedite essential patient care. Additional Skills/Requirements Preferred: Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors. PHYSICAL DEMANDS Physical Demand Code: 6A, Customer Service Work Function/Activity: Sedentary to Light Physical Demand The job requires frequent sitting and standing, occasional walking, and bending/stooping. Frequent repetitive arm, hand, and finger movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper. OTHER May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes On call responsibilities as directed: Yes Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes$28k-35k yearly est. Auto-Apply 60d+ agoHospital Based Bilingual Patient Advocate (Sun-Thurs 10-6:30)
Elevate Patient Financial Solution
Patient access representative job in Charlottesville, VA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Charlottesville, VA, with a Sunday-Thursday schedule from 10:00 AM to 6:30 PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Advocate and EPIC on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, and meeting appointment dates and times. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Elevate PFS is an Equal Opportunity Employer #IND123$29k-37k yearly est. 14d agoPatient Service Representative
Zoll Lifevest
Patient access representative job in Harrisonburg, VA
Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR NsLoYfx1zV$30k-37k yearly est. 26d agoPropane Service Department Scheduler
Holtzman Corp
Patient access representative job in Mount Jackson, VA
Do you have experience as a Scheduler or Dispatcher? Are you customer service oriented and enjoy a fast-paced role? Holtzman Propane is currently seeking a self-driven, team-oriented individual to evaluate work requests in order to build and track propane install technician schedules to ensure timely service delivery and customer satisfaction. This position works closely with the propane install technicians, customers and management to prioritize, schedule and track service calls efficiently. Applicants should have strong verbal and written communication skills, excellent organizational skills with the ability to manage multiple tasks simultaneously and strong problem-solving skills, particularly in managing schedule conflicts and last minute changes. Previous dispatching, planning or scheduling experience is preferred, but not required Hours of this position are Monday - Friday, 7 AM-5 PM Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity$41k-78k yearly est. 60d agoFront Desk Coordinator - Staunton, VA
The Joint Chiropractic
Patient access representative job in Staunton, VA
Job Description Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires 3 days of availability between Monday - Saturday with Occasional Travel to Charlottesville Office. Compensation and Benefits Starting pay: $17 - $19 per hour + Bonus PTO Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR 1XjvhbqHpt$17-19 hourly 6d agoFull-Time Patient Experience Coordinator 1
Healthy Community Health Centers
Patient access representative job in Elkton, VA
Join our mission to provide patient-centered healthcare that is accessible and affordable for all. A Patient Experience Coordinator at the Healthy Community Health Center is a vital part of providing patient-centered healthcare that is accessible and affordable for all. Our Patient Experience Coordinators are part of a friendly and energetic team of professionals who support the health center in achieving patient centered medical care. The Patient Experience Coordinator is crafts a patients first impression through the phone or upon arriving at the health center. Pay Rate: $16/hr Responsibilities * Answering phones, locating and organizing patient records, and working collaboratively with all departments within the Health Center. * Maintaining patient demographics and insurance records. * Answering preliminary non-medical questions for patients. * Organizing clinic calendars. * Check in patients. * Verifying demographics, insurance and sliding scale eligibility. * Serving as a liaison between medical professionals and patients. * Prepare the patients to have a successful interaction with the Health Center. * Other responsibilities as assigned.$16 hourly 10d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Charlottesville, VA?
The average patient access representative in Charlottesville, VA earns between $23,000 and $38,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Charlottesville, VA
$30,000
What are the biggest employers of Patient Access Representatives in Charlottesville, VA?
The biggest employers of Patient Access Representatives in Charlottesville, VA are:
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