Patient access representative jobs in Columbia, MO - 202 jobs

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. Your Impact Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans. Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources. Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information. Record Maintenance: Ensure accurate and complete electronic health records for all patients. Minimum Qualifications High school diploma or equivalent combination of education and experience required. Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process Less than one year of customer service, administrative or related experience required. Experience in a receptionist position or experience with medical front office procedures preferred. Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures. Additional Success Factors Strong interpersonal, oral (including telephone) and written communication skills. Ability to key 30 words per minute with accuracy required. Ability to work with handicapped individuals. Understanding of Alpha filing system. Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred. Ability to use a computer, including Windows-based software and e-mail. Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc. Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HPO

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Lead Practice Coordinator is responsible for the oversight of the front office daily activities for their assigned practice group locations, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.00 - $25.00/hour, plus quarterly bonus/incentive potential Location: 4500 Stellar Drive Ste 104 Columbia, MO 65201 Hours: 8:45 am - 5:15 pm Monday - Friday Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule preparation process for all patients to ensure paperwork and documentation is complete, credit card on file is current, demographics are accurate, and chart is prepared. * General office duties to ensure the practice is running smoothly and prepared for patients and clinicians. * Monitor Practice Group phone queue operational monitoring to ensure resources are aligned across the group to manage demand of incoming calls, while balancing other duties * Coordinate efforts across Practice Coordinators to ensure KPI achievement. * Lead the implementation of new processes at the practice level as they are rolled out by the Practice Group Manager or Clinical Director. * Fill in gaps for front office staff vacancies as needed to ensure availability of resources to our patients and clinicians. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support across Practice Group to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, etc. * Manage any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification, reach out to patients to resolve issues as needed. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. Practice Coordinator Support: * Troubleshoot workflow issues and implement workable solutions for Practice Coordinators. * Lead onboarding and on-the-job training for new Practice Coordinators joining the organization. * Ensure front office coverage across the Practice Group. * Fill in for any practice coordinator vacancies as needed. * Maintain a pleasant, secure, and motivational working environment. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Excellent communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) * Flexibility to travel between locations throughout the week Education and Experience: * High School or equivalent required, associates/bachelor's degree preferred. * 2+ years of demonstrated success in a healthcare operations role or 1+ year exceptional performance in similar role or setting. Professionalism and Decision-making Responsibilities: * Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company. * Mentoring Aptitude & Desire: Possess the interest, ability, and skills to coach junior employees as they grow and develop in their role. * Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. * Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, and make recommendations and/or resolve the problem. * Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs. * Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff. * Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care. In Office and Travel Requirements: * 100% Onsite; flexibility to travel between locations within the assigned Practice Group throughout the week is required. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Department Primary Care Employment Type Full Time Location Columbia - Worley Street Workplace type Onsite Compensation $17.89 / hour Reporting To Sheila Tramel Key Responsibilities Education, Requirements, Skills, Knowledge and Expertise About Compass Health Network About Compass Health Network Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness. Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement. Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day. Why Join Us?Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.We offer: Competitive Benefits Opportunities for career advancement Personal and professional development Licensure supervision Tuition reimbursement & scholarships Employee Assistance Program (EAP) Wellness program with Xponential access Generous paid time off and holidays National Health Service Corp loan repayment eligibility* *Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status. Your Career, Your ImpactWhether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day. Ready to make a difference? We'd love to hear from you! Equal Opportunity Statement Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

This position is in seat, not remote. Located 2200 N Rte J, Rocheport Missouri, 65279. 4 miles west of Columbia MO. Preferred Availability: Mondays, Fridays, and one weekend day. Have you ever dreamed of working in the Shooting, Hunting, and Outdoor industry? Are you a friendly, likable, well-spoken individual who enjoys helping Customers? Are you a team player, willing to go above and beyond to achieve goals? If so, MidwayUSA, a leading internet retailer of Shooting, Hunting, and Outdoor products has a great opportunity for you as one of our Customer Service Representatives! Note: Only qualified candidates will be contacted for further consideration. We appreciate your interest in becoming a part of our company. * New Starting Wage: $19.00/hour* Valid through: 02/28/2026 Due to federal requirements, you must be 18 years old or older to work at MidwayUSA. Benefits include: Tuition Assistance, Employee Discount, 401(k) and more! Job Summary: Working within our inbound call center, Customer Service Representatives, or CSRs, serve as a primary point of contact between our Customers and MidwayUSA. CSRs provide product and services information to resolve any emerging problems our Customers may face with accuracy and efficiency. Truly great CSRs are genuinely excited to help Customers. They're patient, empathetic, passionately communicative, with solid problem-solving capabilities. Customer Service Representatives can put themselves in our Customers' shoes and advocate for them when necessary. They are confident at troubleshooting and investigate when they don't have enough information to resolve Customer complaints. CSR's performance is assessed through their ability to achieve productivity and service standards, respond efficiently to Customer inquiries, and maintain high Customer Satisfaction. The Ideal Candidate: * Must be able to work at least one weekend day. * Embraces our Vision "To be the best-run business in America, and the most successful, most respected business in our industry, for the benefit of our Customers" * Shares our Values of Honesty, Integrity, Humility, Respect for Others, Teamwork, Positive Attitude, Accountability, Stewardship and Loyalty * Enjoys shooting, hunting, and the outdoors so they can serve our Customers who share those same interests * Will enjoy working on a beautiful, well-maintained, state-of-the-art campus with buildings full of attractive shooting industry décor and taxidermy * Is outgoing and loves helping and dealing with people * Possesses a friendly and helpful speaking voice and patient demeanor * Demonstrates outstanding attendance and punctuality * Has strong verbal and written communication and interpersonal skills * Has strong computer skills * Works well under pressure * Has excellent time management skills and the ability to organize and manage multiple priorities * Demonstrates strong decision-making abilities The new starting wage for this position is $19.00/hour with the opportunity for a pay increase at 6 months. Apply Today! * -------- MidwayUSA, located right here in Columbia, is an industry-leading internet retailer of Shooting, Hunting, and Outdoor products. We are a fast-paced, growing organization that has a "promote from within" Culture, so there are many opportunities for advancement. Both country kids from Missouri, Larry and Brenda Potterfield turned their passion for shooting sports into a career by opening a small gun shop in 1977 which eventually became MidwayUSA (******************* They instilled family values like honesty, integrity, and respect for others into the business, and strive to maintain this culture with each Employee who joins our growing team. For over 47 years, MidwayUSA has offered JUST ABOUT EVERYTHING for Shooting, Hunting and the Outdoors with an unyielding focus on Customer Satisfaction. MidwayUSA is one of only two organizations that is a three-time recipient of the Malcolm Baldrige National Quality Award. MidwayUSA requires all candidates post-offer to submit to a background check and drug screening as a condition of employment. Apply Today or send your resume to ******************!

Posting Number 4094P Position Title Customer Service Representative II Department City Manager Job Code 01213 FLSA Status Non-Exempt Union Code/Affiliation Unrepresented Division CUSTOMER SERVICE Summary The purpose of this job is to serve as the primary contact representative for citizens seeking City services and information. Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description * Assists citizens with requests for services and information in a call center setting * Responds to phone and web-based citizens' inquiries, questions, requests, and complaints. * Uses Customer Relation Management (CRM) system to document, track, and follow up on customer interactions, transactions, and resolutions. * Maintains accurate records. * Assists in the development of scripts and protocols for responding to citizens' requests for services. * Regular attendance is a necessary and essential function. * Performs other duties as assigned. Supervisory Responsibilities * No supervisory authority. Work may require providing guidance and training to others. Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction * Interactions may result in decisions regarding the implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. * Interactions have limited impact on the organization in terms of time, money, or public/employee relations. Fiscal Responsibility * Position has limited fiscal responsibility. * May assist in the collection of data in support of recommendations for departmental budget allocations. May monitor division or program/promotional-level budgets and expenditures. Education and Experience - An equivalent combination of education, training and experience will be considered Education and Experience * High School diploma or equivalent. * 3 to 5 years of experience in customer service, cashiering, or administrative support. Licenses or Certifications * None. Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position Knowledge of: * City ordinances and policies. * General office practices and administrative procedures, records management, and administration techniques and procedures. * Common business software applications such as Microsoft Office and Google Docs. Skill in: * Applying active listening and asking questions for understanding. * Communicating verbally and in writing to meet the needs of the audience. * Utilizing relevant software to research and access information. * Typing and/or data entry with minimal errors. * Maintaining detailed and accurate records. Ability to: * Provide high levels of effective customer service. * Handle difficult and stressful situations with professional composure and maintain effective interpersonal relationships. * Recognize, analyze, and solve a variety of problems. * Regularly use a computer, software, phone, and related office equipment. * Focus on tasks. Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job Work Environment: Office or similar indoor environment - Frequently/Often Exposures: Individuals who are hostile or irate - Sometimes The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * This position is relatively free from unpleasant environmental conditions or hazards and is generally sedentary. * Incumbents may be required to exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Hours/Days Monday - Friday, 7:30 a.m. - 5:00 p.m. (8 hour shift) Starting Salary $38,667-$47,590 Minimum-Midpoint; Commensurate with training and experience. Pay Grade 105 Number of Positions Available 1 Deadline to Apply 01/09/2026 Open Until Filled No Special Instructions to Applicants Notice to Applicants Individuals needing accommodation to apply may call 573.874.CITY (2489) TTY: 711 (MO RELAY) THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING The City of Columbia participates in the federal E-Verify work authorization program

Job duties include: Taking phone calls Taking orders Making pizzas Completing cash transactions Providing customers a great customer service experience Cleaning Lifting up to 25 lbs. Job Requirements include: Ability to follow directions Flexibility Weekend and holiday availability MBR Management Corporation is an equal opportunity employer. MBR requires applicant to pass a criminal background check. A great attitude and an easy smile are required. Additional Information All your information will be kept confidential according to EEO guidelines.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing. Job Description We are currently hiring entry level candidates with a CUSTOMER SERVICE, restaurant, retail sales or hospitality background for the Account Executive position. We have found that candidates working in these fields and other types of customer service positions are very easy to train into our Account Executive role. We specialize in customer retention and acquisition, and this requires the ability to confidently interact with people. Due to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities. Candidates must be willing to work hard in an entry level customer service position. All openings are ideal for recent graduates, or professionals.We offer an opportunity to gain experience and enjoy company paid travel opportunities. We are now offering FULL-Time W2 positions with base pay plus commission and bonus opportunities.Training Is Provided In The Areas of: Sales and Marketing Tactics, Account Management, Leadership/Team Building. Human Resources Candidates will work in the following areas:Account Management, Client Retention and Acquisition Customer Account Negotiation Training and coaching others to develop their skills. Learning the business aspect of running a marketing campaign.Public speaking and presentations.Sales & Marketing.This job involves one on one sales interaction with customers. (NO telemarketing - NO direct mail- NO door-2-door) Qualifications Excellent customer service skills.Great student mentality,Professionalism.Must be able to work with others in a team environment. Leadership skills,Great verbal and written communication skills.NO EXPERIENCE REQUIRED.Does this sound like you? If so, we'd like to hear from you. Apply today!Reply back with resume. Additional Information All your information will be kept confidential according to EEO guidelines.

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store #1709 at 213 Business Loop 70 E. Columbia, MO 65203. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives: Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.

Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special projects as assigned College degree or high school education with relevant work experience preferred Previous banking experience not required, but strongly recommended One year sales experience and two years service experience preferred Ability to learn a great deal of information in a short time Great deal of initiative to sell and cross-sell products Possess the flexibility to accept and help promote changes Excellent problem solving and analytical skills Strong commitment to customer service Self starter requiring minimal supervision Professional phone skills

***Starting Wage: $19.00/hour*** Needed Availability: Sunday - Thursday 8:00am - 4:30pm Tuesday - Saturday 8:00am - 4:30pm This position is in seat, not remote. Located 2200 N Rte J, Rocheport Missouri, 65279. 4 miles west of Columbia MO. Have you ever dreamed of working in the Shooting, Hunting, and Outdoor industry? Are you a friendly, likable, well-spoken individual who enjoys helping Customers? Are you a team player, willing to go above and beyond to achieve goals? If so, MidwayUSA, a leading internet retailer of Shooting, Hunting, and Outdoor products has a great opportunity for you as one of our Customer Service Representatives! Note: Only qualified candidates will be contacted for further consideration. We appreciate your interest in becoming a part of our company. Base Salary: $19.00 per hour Valid through: 02/28/2026 Due to federal requirements, you must be 18 years old or older to work at MidwayUSA. Benefits include : Paid Time off, Health, Dental, Vision, Tuition Assistance, Employee Discount, 401k and more! Job Summary: Working within our inbound call center, Customer Service Representatives, or CSRs, serve as a primary point of contact between our Customers and MidwayUSA. CSRs provide product and services information to resolve any emerging problems our Customers may face with accuracy and efficiency. Truly great CSRs are genuinely excited to help Customers. They're patient, empathetic, passionately communicative, with solid problem-solving capabilities. Customer Service Representatives can put themselves in our Customers' shoes and advocate for them when necessary. They are confident at troubleshooting and investigate when they don't have enough information to resolve Customer complaints. CSR's performance is assessed through their ability to achieve productivity and service standards, respond efficiently to Customer inquiries, and maintain high Customer Satisfaction. The Ideal Candidate: Must be able to work at least one weekend day. Embraces our Vision “To be the best-run business in America, and the most successful, most respected business in our industry, for the benefit of our Customers” Shares our Values of Honesty, Integrity, Humility, Respect for Others, Teamwork, Positive Attitude, Accountability, Stewardship and Loyalty Enjoys shooting, hunting, and the outdoors so they can serve our Customers who share those same interests Will enjoy working on a beautiful, well-maintained, state-of-the-art campus with buildings full of attractive shooting industry décor and taxidermy Is outgoing and loves helping and dealing with people Possesses a friendly and helpful speaking voice and patient demeanor Demonstrates outstanding attendance and punctuality Has strong verbal and written communication and interpersonal skills Has strong computer skills Works well under pressure Has excellent time management skills and the ability to organize and manage multiple priorities Demonstrates strong decision-making abilities The starting wage for this position is $19.00/hour with the opportunity for a pay increase at 6 months. Apply Today! --------- MidwayUSA, located right here in Columbia, is an industry-leading internet retailer of Shooting, Hunting, and Outdoor products. We are a fast-paced, growing organization that has a “promote from within” Culture, so there are many opportunities for advancement. Both country kids from Missouri, Larry and Brenda Potterfield turned their passion for shooting sports into a career by opening a small gun shop in 1977 which eventually became MidwayUSA (******************* They instilled family values like honesty, integrity, and respect for others into the business, and strive to maintain this culture with each Employee who joins our growing team. For over 47 years, MidwayUSA has offered JUST ABOUT EVERYTHING for Shooting, Hunting and the Outdoors with an unyielding focus on Customer Satisfaction. MidwayUSA is one of only two organizations that is a three-time recipient of the Malcolm Baldrige National Quality Award. MidwayUSA requires all candidates post-offer to submit to a background check and drug screening as a condition of employment. Apply Today or send your resume to [email protected]!

Full-Time/ Urology Urology Associates of Central Missouri is a leading private urology practice serving the central Missouri region. We pride ourselves on being the most comprehensive practice in the area, offering advanced diagnostic and treatment options for a wide range of urological disorders in both men and women. Currently, we are seeking a full-time Patient Services Coordinator to join our dedicated team. As a Patient Services Coordinator, you will play a vital role in ensuring smooth daily patient flow and providing excellent patient care. Our goal is to deliver the highest level of care, utilizing the latest clinically proven techniques. To excel in this role, we are seeking an energetic and multitasking individual who can thrive in a fast-paced environment. As a team-oriented and patient-centered professional, you will take pride in your work and find fulfillment in making a difference in the lives of our patients. Key responsibilities of the Patient Services Coordinator include professionally greeting and welcoming patients and their friends/family, answering and directing incoming calls to the appropriate personnel, and facilitating effective communication between patients and clinical staff. Adherence to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, as well as US Oncology's Shared Values, is an integral part of this role. Why work for us? We offer challenging positions in a fast-paced environment. If you enjoy people and want the opportunity to make a difference in the lives of many, check us out! * Medical * Dental * Vision * Life * Short Term Disability Coverage * 401k Retirement Plan * Paid Time Off * Wellness program that rewards you for practicing a healthy lifestyle! This position is located at 105 Keene Street Columbia, MO. Responsibilities * Greets patients and visitors to the clinic in a prompt, courteous and professional manner. * Collects, proofs for completeness, and scans/files * Updates demographics and insurance information in the system. * Collects co-pays and balances; provides receipt. * Answers phone calls in a prompt, courteous, professional manner. * Answers, screens, and responds to routine questions via phone, electronic communications, or face to face contact, routes to appropriate personnel, or take thorough messages. * Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to * Records patient cancellations and missed appointments; * Notifies appropriate staff of the cancellation and makes note in patient chart. * Provides general administrative support by scanning/filing charts and forms or ensuring they are sent to the appropriate department/personnel for filing and scanning. * Maintains lobby area in a neat and orderly Maintains a legible supply of forms and appropriate office supplies required for daily * Adheres to confidentiality, state, federal, and HIPAA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient's records. * Maintains the chart message and anything that is in queue. * Scans and copies updated insurance cards Qualifications High school diploma or equivalent required. Minimum 3-5 years office experience, preferably in a medical office setting PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an urology clinic

Patient Service Speicalist - Float Will Travel between clinics in Fulton, Jefferson City and Columbia Home Clinic - 105 North Keene Street, Suite 101, Columbia MO 65201 Position Type: PRN Schedule: Hours Varied - Weekdays Compensation: $17.00 - $19.00/hour - based on experience Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications Minimum Qualifications: High School Diploma or GED required Preferred Qualifications: 1 Year of Front Desk Experience 1 Year of Medical Office Experience Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics Ability to carry office supplies up to 10lbs Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction Ability to speak and hear sufficiently to understand and give directions Additional Data Equal Opportunity Employer/including Disabled/Veterans

Title: Patient Coordinator Practice: Columbia Oral Surgery & Dental Implants Hours: Monday-Thursday: 6:30am-3:00pm Fridays: 6:30am-2:00pm The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service. Essential Functions Patient Interaction and Support: Greet and welcome patients upon arrival Assist patients with check-in and check-out processes Provide information on clinic policies, procedures, and services Answer patient phone calls and address inquiries promptly and professionally Schedule and confirm patient appointments, ensuring optimal appointment utilization Monitor schedules for patient cancellations and follow-up with patients that need to reschedule Administrative Duties: Maintain and update patient records in the electronic health record (EHR) system Coordinate referrals, diagnostic tests, and follow-up appointments Verify patient insurance information and manage prior authorization processes Handle billing and payment processes, including collection of co-pays and outstanding balances Prepare and manage patient forms and documentation Other duties as assigned by the practice administrator Communication and Coordination: Serve as a liaison between patients, healthcare providers, and other staff members Communicate effectively with clinical staff to ensure patient needs are met Facilitate communication regarding patient care plans and instructions Customer Service: Always maintain a high standard of customer service and professionalism Address patient complaints and escalate issues to management when necessary Strive to create a positive and supportive environment for patients and their families Compliance and Confidentiality: Adhere to all healthcare regulations and privacy laws, including HIPAA Ensure patient confidentiality and security of sensitive information Follow clinic policies and procedures to maintain compliance with healthcare standards Qualifications Education: High school diploma or equivalency required Experience: Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is preferred Proficiency in using electronic health record (EHR) systems and other office software Knowledge of relevant regulations and compliance requirements in healthcare Performance Requirements: Strong organizational skills and the ability to manage multiple tasks concurrently Excellent interpersonal and communication skills, with a patient-centered approach Approachable, professional demeanor Detail-oriented and thorough in task execution Ability to work well under pressure in a fast-paced environment Team player with excellent collaboration skills DISCLAIMER The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Job Description Do you want to help protect independent insurance agencies from risks like errors & omissions (E&O) and cyber threats? Join the Missouri Association of Insurance Agents (MAIA) and turn your customer service skills into a rewarding career that makes a real difference. You don't need prior insurance experience to succeed - we'll provide all the training you need. We'll also pay for your study materials and licensing exam so you can earn your property/casualty insurance license. Benefits Annual Base Salary + Bonus Opportunities Total compensation: $40,000 - $55,000; includes base salary of $40,000 - $50,000 plus potential for incentive bonuses Annual cost-of-living and performance-based raises, with the possibility of additional mid-year performance increases 401(k) match Employer paid health, dental and life insurance Paid vacation and sick leave Paid holidays Additional paid time off during the summer Cafeteria plan Responsibilities Provide high-quality customer service to members, clients and prospects Review new and renewal applications, requesting additional information as needed Manage accounts for assigned clients and prospects, ensuring timely follow-up and accurate documentation Communicate consistently and professionally with clients in writing and by phone Cross-sell additional coverages to enhance client protection Meet policy-driven deadlines with strong time management and attention to detail Requirements A genuine passion for helping customers succeed Strong organizational, critical thinking and problem-solving skills Excellent written and verbal communication abilities High attention to detail with the ability to prioritize and multitask effectively A property/casualty insurance license (or be able to obtain one upon hire - we provide materials and cover exam costs)

Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: * Answer the telephone with a smile in your voice * Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS system * Greet Carry-Out customers * Assist in preparing menu items * Assist with all cleaning and restaurant maintenance duties as needed Requirements: * Enthusiasm and a willingness to learn * Commitment to customer satisfaction * Team Player * Strong work ethic * Friendly when interacting with customers and other team members * Handle customer problems efficiently and in a friendly manner If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed! What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.