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Patient access representative jobs in Corpus Christi, TX

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  • Trauma Registrar - ECC Trauma

    Christus Health 4.6company rating

    Patient access representative job in Corpus Christi, TX

    CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It isthe leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services. The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac Cath Lab and surgical suites A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine Accredited Chest Pain Center Accredited Joint Commission Stroke Team Summary: The Trauma Registrar will provide data entry support for the Trauma Registry. The Trauma Registrar will be responsible for assistance in maintaining the CHRISTUS Health Care System's Trauma Registry in compliance with all requirements of the Department of State Health Services, as outlined in the State Trauma Rules. The Trauma Registry is critical to the development and maintenance of an effective performance improvement program for trauma. The Trauma Registry also provides data needed for research and epidemiological studies. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provides clerical, statistical, and informational support to the Trauma Service. Maintains a database to allow for easy retrieval of trauma statistics. Accurately identifying trauma patients, abstracting requisite data, and entering them into the trauma registry based on trauma inclusion criteria. The ability to perform ICD-10 and Abbreviated Injury Scaling (AIS) coding. Updates and maintains all trauma registry records including essential elements as defined by trauma center leadership, State Designating Department, National Trauma Data Standards, and Trauma Quality Improvement Program (TQIP), as indicated based on trauma center level of designation. Demonstrates proficiency in capturing and entering data that contributes to accurate calculations of ISS, Trauma Score, TRISS, Probability of Survival Score; GCS, ICD/AIS coding, among others. Completes record abstraction, entry, and validation, in compliance with American College of Surgeons (ACS), State Designating Department, and the current policies and practices of the Trauma Program. Completes data uploads to regional, state, and national registries as required by State Designating Department and the ACS. Maintains confidentiality of written and verbal communication, autopsy reports, mortality and morbidity data, performance improvement activities and peer review data. Participates in trauma-related activities within their Regional Advisory Council, as requested. Participates in ongoing education regarding TQIP, if applicable, and other trauma related topics. Consistently promotes a professional image in demeanor, appearance, attitude, and behaviors. Supports Trauma Program initiatives such as injury prevention, outreach, and education as directed. Responsible for other duties assigned. Job Requirements: Education/Skills High school diploma or equivalent years of experience required Trauma Registry software training is required within 90 days of employment Must accrue 24 hours of trauma-related continuing education during the designation/verification period (3 years) The following courses are required within 12 months of hire Abbreviated Injury Scale course by the Association for the Advancement of Automotive Medicine (AAAM) ICD-10 course in trauma; needs to be renewed every 5 years A Trauma registrar course by the American Trauma Society (ATS) Experience 1 to 2 years of experience preferred Licenses, Registrations, or Certifications Certified Abbreviated Injury Scale Specialist (CAISS) certification preferred Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
    $28k-36k yearly est. 1d ago
  • Patient Care Coordinator

    ATEX Healthcare 3.8company rating

    Patient access representative job in Corpus Christi, TX

    Job Details Corpus Christi, TX Full TimeDescription GENERAL PURPOSE: Assess, plan, coordinate, implement and evaluate the nursing care provided to home care patients. Coordinate the interdisciplinary care by working through a team of case managers, home health aides and other health care delivery professionals in accordance with patient needs, government regulations and Company policies to maintain excellent care for the patients. ESSENTIAL JOB FUNCTIONS: Work with management staff and Regional Director of Nursing/Branch Manager in planning all aspects of the nursing operation, including establishing priorities and job assignments. Coordinate the establishment and implementation of the patient's plan of care, communicate policies, evaluate performance, provide feedback and assist and coach as needed. Monitor the delivery of patient care, and the effective coordination with other support services. Perform on-site evaluation for field employees within ninety (90) days of hire and then annually. Perform on-site field supervision, as needed, to proactively identify problem areas, verify adherence to agency policy and procedures and assume that care/service is appropriately provided. Assist the Regional Director of Nursing /Branch Manager with the agency's Performance Improvement Plan and Clinical Record Utilization review process. Coordinate, implement and manage administrative functions and areas or programs related to nursing services which may include: coordination of twenty four (24) hour nursing coverage, seven (7) days a week. Review documentation for compliance with Medicare/Medicaid guidelines; necessity of services and compliance with physician's orders. Coordinate, conduct and maintain accurate records of all clinical in-house meetings to include: Patient Case Conference Clinical Staff Meetings In-Service Education Programs Maintain a working knowledge and ensure compliance with all governmental regulations. Comply with employment laws and Company policies to ensure practices that maintain high morale and staff retention to include effective communication, prompt problem resolution and maintain a positive work environment. Adhere to all of the Company's policies and procedures. Perform other duties as assigned. Qualifications Registered nurse with current licensure to practice nursing in the state employed. Bachelor's degree in Nursing preferred. At least two (2) years nursing experience with a minimum of one (1) year of home health and supervisory experience. Complies with acceptable professional standards and practice. Demonstrates good communication and management skills. Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities. Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order. Must be capable of performing the job functions of this position with or without accommodations.
    $29k-38k yearly est. 60d+ ago
  • Patient Service Representative

    Allergy Partners 4.1company rating

    Patient access representative job in Corpus Christi, TX

    Job Details 49-00-Corpus Christi - Corpus Christi, TXDescription Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community - and for you! At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health. Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic. Employee Benefits Allergy Partners is happy to provide the following benefits for our employees: Full-Time 401(k) Health Insurance Paid Time Off Paid Holidays Vision Insurance Health Savings Account (HSA) Dental Insurance Life Insurance Disability Insurance Part-Time 401(k) Paid Time Off Paid Holidays COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Job Summary With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Key Responsibilities Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. “Closes” the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed. Other Responsibilities Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis. Working Conditions Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Qualifications Qualifications & Experience Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required Educational Requirements • High school diploma required. Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
    $28k-33k yearly est. 58d ago
  • Patient Access Representative (DL/Adult, OSY)

    Workforce Solutions Coastal Bend 3.8company rating

    Patient access representative job in Corpus Christi, TX

    *This is a Work Experience (work-based learning) position available through Workforce Solutions Coastal Bend. All candidates will be considered after program eligibility is determined. Job Title: Patient Access Representative Position: FT, 8 am-5 pm, Monday-Friday Location: Corpus Christi Second Chance Employer: No Pay Rate $13.50/hr Age: 18+ Recruiter: M. Castanon MUST BE FULLY VACCINATED FOR COVID-19 •Ability to work in fast-paced, high productivity environment •Ability to exercise judgement and make decisions •Excellent communication skills to communicate with patients •Ability to document accurately and concisely •Careful attention to detail and ability to multi-task •Ability to maintain patient confidentiality •Ability to type 25-30 wpm •Proficient use of computers including Microsoft Office applications •Ability to operate general office equipment •Ability to work with minimal supervision, independently, as well as in a collaborative team setting •Strong organizational skills with the ability to prioritize and meet deadlines •Requires knowledge of Commercial and/or Government Payors •Project a pleasant and professional image •Understanding patient education needs and how to share information with patients and families effectively Responsibilities •Responsible for performing customer service functions, from greeting patients, registering and processing all patient appointments, answering phones, calling patients, initiates insurance verification, and posting payments, scheduling patient appointments, and assuring all data is collected from the patient, sending and receiving medical records, sorting mail, scanning and attaching documents
    $13.5 hourly 3d ago
  • Medical Receptionist

    Community Action Corporation of South Texas 3.7company rating

    Patient access representative job in Kingsville, TX

    Receives and schedules patients and clinic visitors. Primarily responsible for patient appointment system. Receives and processes all calls and patient co-pay. Ensures all patient information is kept secure and confidential. Primary Responsibilities 1. Interacts with all patients, visitors and staff in a pleasant and professional manner. 2. Completes registration process for patient appointments, including demographic and insurance verification, practice management system data entry and revision, payment collection, chart creation and other clerical work as necessary. 3. Schedule appointments for patients, look up patient account for any balances and inform patient about collection procedure, and make reminder calls to patients, and call back all No Shows. 4. Responsible for maintaining a clean and organized work environment and reception area. 5. Attend regularly scheduled staff meetings. 6. Keeps office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment. 7. Collects all patient payments at time of exit, including charges for office visit, lab, procedures and other services. Prepares receipts for patients, maintains copy and provides patient copy. 8. Responds to supervisor's requests to address billing error by reviewing erroneous bills and providing corrected information. 9. Maintains cash drawer. Reconciles cash receipts daily and submits cash and all daily receipts in preparation for bank deposit. 10. Process medical records. 11. Other duty assigned by supervisor. Work Experience Knowledge of Medicare, Medicaid, PPO, HMO billing, ICD-10, CPT and revenue codes preferred Education/Certifications/Licensure High School diploma or the equivalent. Must have a valid driver's license and a safe driving record and be able to pass a pre-employment physical and a criminal history background check. Skills Must have knowledge of medical terminology. Computer skills and experience with PMS and EHR systems is required. Good communications skills, in written and oral forms are necessary. Must be bilingual (Spanish and English). Must be able to work well with others. Physical Requirements If a preliminary offer of employment is extended, a physical will be required before the offer can be accepted.
    $27k-32k yearly est. 18d ago
  • Medical Receptionist

    Centerwell

    Patient access representative job in Corpus Christi, TX

    Become a part of our caring community and help us put health first The Medical Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments. Receptionist Job Functions: Operates a switchboard or multi-line phone and maintains long distance call logs Maintains the reception area Appointment scheduling Verification of insurances Collecting patient charges Takes and distributes accurate messages Greets visitors and determines the nature of their visit Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Use your skills to make an impact Required Qualifications Experience in a medical office Six months to one year of multi phone line experience Excellent Customer Service and phone etiquette Knowledge of MS Office (Word, Excel, Outlook, Access) Must be able to work at the Conviva Care clinic located at: 5718 Spohn Dr., Suite 100, Corpus Christi, TX 78414 Preferred Qualifications Two years related experience preferred Bilingual (English/Spanish) Associate degree Experience with ECW Knowledge of Medical terminology Medical Receptionist Working hours: Scheduled 40 hours per week Monday to Friday 8AM-5PM Schedule may change as per center needs This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB Benefits Conviva offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $38k-45.8k yearly Auto-Apply 55d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bobby Hyatt-State Farm Agent

    Patient access representative job in Corpus Christi, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 3d ago
  • Customer Service Representative

    24HR Safety

    Patient access representative job in Corpus Christi, TX

    Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions: Offer a consultative approach to meeting customer demands. Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date. Coordinate internally and externally to place orders for each customer to meet customer needs Follow-up to ensure the customers' requests and overall safety needs are satisfied Essential Responsibilities, includes but are not limited to Develops and maintains a functional knowledge of Company products and services Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner. Direct interaction and first point of contact with customers Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers Answer incoming phone calls Address customer needs and process Quotes and Orders promptly Expedite all Distribution open Sales Orders Assist in covering breaks, lunches, and vacations for the receptionist as needed Keep updated client information Build relationships with customers and meet their needs in a timely manner Practice courtesy in all dealings with co-workers and managers Perform all other duties as assigned by the Customer Service Supervisor SAFER Competencies Sincere and Committed to Customer Service & Safety Accurate and Productive to Support Quality Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance Empowered to support engaged growth by ensuring team collaboration, development and motivation Ready & Urgent Subject Matter Leader Qualifications Minimum High School Diploma required. Associates degree or higher preferred Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry. 2+years in industrial outside sales preferred. Proficient in the use of Microsoft Office (Word, Excel and Outlook) Two plus years ERP experience required. Knowledge of NAVISION a plus Inside Sales/Customer Service experience within the safety industry highly preferred Experience selling mill supply/metal tools preferred. Strong computer skills and understanding of spreadsheets Self-motivated and comfortable working with little to no direction Excellent interpersonal communication skills Willingness to travel a must. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed. Equal Opportunity Employment We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability. E-Verify This Employer participates in E-Verify.
    $25k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    24HR Safety, LLC

    Patient access representative job in Corpus Christi, TX

    Job Description Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions: Offer a consultative approach to meeting customer demands. Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date. Coordinate internally and externally to place orders for each customer to meet customer needs Follow-up to ensure the customers' requests and overall safety needs are satisfied Essential Responsibilities, includes but are not limited to Develops and maintains a functional knowledge of Company products and services Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner. Direct interaction and first point of contact with customers Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers Answer incoming phone calls Address customer needs and process Quotes and Orders promptly Expedite all Distribution open Sales Orders Assist in covering breaks, lunches, and vacations for the receptionist as needed Keep updated client information Build relationships with customers and meet their needs in a timely manner Practice courtesy in all dealings with co-workers and managers Perform all other duties as assigned by the Customer Service Supervisor SAFER Competencies Sincere and Committed to Customer Service & Safety Accurate and Productive to Support Quality Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance Empowered to support engaged growth by ensuring team collaboration, development and motivation Ready & Urgent Subject Matter Leader Qualifications Minimum High School Diploma required. Associates degree or higher preferred Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry. 2+years in industrial outside sales preferred. Proficient in the use of Microsoft Office (Word, Excel and Outlook) Two plus years ERP experience required. Knowledge of NAVISION a plus Inside Sales/Customer Service experience within the safety industry highly preferred Experience selling mill supply/metal tools preferred. Strong computer skills and understanding of spreadsheets Self-motivated and comfortable working with little to no direction Excellent interpersonal communication skills Willingness to travel a must. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed. Equal Opportunity Employment We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability. E-Verify This Employer participates in E-Verify. Powered by JazzHR UCEajL46OX
    $25k-34k yearly est. 22d ago
  • CSR

    Rising Star Recruiting & Staffing

    Patient access representative job in Corpus Christi, TX

    Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer's call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $25k-34k yearly est. 16d ago
  • Customer Service Representative - State Farm Agent Team Member

    Francisco Aguilar-State Farm Agent

    Patient access representative job in Corpus Christi, TX

    Job DescriptionBenefits: Flexible schedule Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Francisco Aguilar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 26d ago
  • Outside Sales Rep or CSR

    True Find Staffing

    Patient access representative job in Corpus Christi, TX

    Job Description Outside Sales Representative A client of ours is seeking a motivated Outside Sales Representative to drive new business and build lasting relationships with clients across a defined territory. This field-based position focuses on face-to-face interactions, strong communication, and the ability to work independently while delivering results. Job Summary The Outside Sales Representative is responsible for generating new business, maintaining existing accounts, and meeting sales goals through in-person meetings, product demonstrations, and contract negotiations. The ideal candidate combines initiative, professionalism, and a passion for helping customers find the right solutions. Key Responsibilities Travel on an 8-week routing schedule to visit prospective and existing customers in person. Prospect and qualify new leads through cold calls, networking, and trade shows. Build and maintain long-term client relationships that lead to repeat business. Conduct product presentations tailored to client needs. Negotiate and close deals to achieve monthly and quarterly sales targets. Collaborate with marketing and customer service to ensure excellent client experiences. Maintain accurate sales data and client records in CRM software. Stay informed on industry trends, competitors, and product updates. Submit daily or weekly activity and performance reports. Skills & Qualifications Proven success in outside sales (B2B experience preferred). Strong verbal and written communication skills. Excellent relationship-building and networking ability. Highly self-motivated, organized, and disciplined. Effective negotiation and closing skills. Strong problem-solving mindset. Resilient and goal-driven under pressure. Willingness to travel frequently; valid driver's license and reliable transportation required.
    $25k-34k yearly est. 15d ago
  • Virtual Customer Service Representative- NO COLD CALLS / Work from Home

    Meron Financial Agency

    Patient access representative job in Corpus Christi, TX

    Why Choose Meron Financial Agency? Are you a top performer but not being paid like one? Or maybe you are paid well but sacrificing time with your loved ones? At Meron Financial Agency, we believe you shouldn't have to choose between financial success and personal freedom. We're a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a client-centric approach, cutting-edge technology, and a supportive team environment, we offer the tools and opportunities you need to thrive. We are looking for passionate, driven individuals who want to make a meaningful impact on people's lives as financial consultants. Whether you're starting your career or looking for a new challenge, we provide the platform for you to succeed while enjoying work-life balance. If you're ready to step into a rewarding career, we'd love to have a conversation about how your skills can contribute to our team. Qualifications: Must reside in the US Must be a US citizen or legal/permanent resident Compensation Structure: Commission-Only with no ceiling to your earning potential Average agents earn $800 - $1,200 per policy starting out Part-time agents can earn $50,000+ in the first year Full-time agents have the potential to make $80,000 - $300,000+ in their first year Agency Owners can generate system-driven income of $200K - $500K+ annually Plus, with our streamlined lead generation system, there's NO COLD CALLING. You'll only be contacting individuals who have already requested information. What Makes Us Different: No Cold Calling - We Provide the Leads Agency Ownership Program Leadership Development Fully-Expense Paid Trips Work-Life Balance One-on-One Mentorship Cutting-Edge Technology Partnerships with 60+ A+ Rated Insurance Companies (Foresters, Mutual of Omaha, Transamerica, Americo, and more) Bonuses (Producer Bonus, Capital Bonus, and more) Passive Income Opportunities Relationships Matter - People Come First Ready for your next career move?
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Q5 Connections

    Patient access representative job in Corpus Christi, TX

    We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Manage large amounts of incoming calls Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to work at least 15 hours minimum per week Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills This position is currently only open for individuals authorized to work in the United States.
    $25k-34k yearly est. 60d+ ago
  • ASSURE Patient Specialist - Corpus Christi, TX (Per Diem/On Call)

    Kestra Medical Technologies

    Patient access representative job in Corpus Christi, TX

    The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position. ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time.
    $27k-35k yearly est. 25d ago
  • Customer Service Rep / Pizza Maker Store (06508)

    Domino's Franchise

    Patient access representative job in Rockport, TX

    Domino's Team BAM! is looking for friendly & motivated people to join our team at our Domino's! Job Description Responsibilities: Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment Maintain a professional appearance Qualifications Qualifications: Minimum 16 years old Reliable transportation to and from work Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: Flexible schedule (Work as few as 4 hrs per week) Medical & Dental Insurance 401K Employee Discount Advancement opportunities
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Jessica Kelly-State Farm Agent

    Patient access representative job in Bishop, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Mark Copeland-State Farm Agent

    Patient access representative job in Kingsville, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative with Mark Copeland - State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Drew Becquet-State Farm Agent

    Patient access representative job in Robstown, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 16d ago
  • Medical Receptionist

    Community Action Corporation 4.0company rating

    Patient access representative job in Kingsville, TX

    Receives and schedules patients and clinic visitors. Primarily responsible for patient appointment system. Receives and processes all calls and patient co-pay. Ensures all patient information is kept secure and confidential. Primary Responsibilities 1. Interacts with all patients, visitors and staff in a pleasant and professional manner. 2. Completes registration process for patient appointments, including demographic and insurance verification, practice management system data entry and revision, payment collection, chart creation and other clerical work as necessary. 3. Schedule appointments for patients, look up patient account for any balances and inform patient about collection procedure, and make reminder calls to patients, and call back all No Shows. 4. Responsible for maintaining a clean and organized work environment and reception area. 5. Attend regularly scheduled staff meetings. 6. Keeps office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment. 7. Collects all patient payments at time of exit, including charges for office visit, lab, procedures and other services. Prepares receipts for patients, maintains copy and provides patient copy. 8. Responds to supervisor's requests to address billing error by reviewing erroneous bills and providing corrected information. 9. Maintains cash drawer. Reconciles cash receipts daily and submits cash and all daily receipts in preparation for bank deposit. 10. Process medical records. 11. Other duty assigned by supervisor. Work Experience Knowledge of Medicare, Medicaid, PPO, HMO billing, ICD-10, CPT and revenue codes preferred Education/Certifications/Licensure High School diploma or the equivalent. Must have a valid driver's license and a safe driving record and be able to pass a pre-employment physical and a criminal history background check. Skills Must have knowledge of medical terminology. Computer skills and experience with PMS and EHR systems is required. Good communications skills, in written and oral forms are necessary. Must be bilingual (Spanish and English). Must be able to work well with others. Physical Requirements If a preliminary offer of employment is extended, a physical will be required before the offer can be accepted. Welcome to Community Action Corporation of South Texas (CACOST)! CACOST is a private non-profit organization established in 1971 and funded through federal, state and local grants. CACOST currently serves 16 counties via a wide variety of community programs and services. CACOST lives its mission each day, which is to continuously improve the lives of South Texans by providing high quality health care, education, housing and economic opportunities to reduce poverty through services and partnerships. CACOST is looking for employees who are interested in accomplishing our mission, which can be both rewarding and challenging. We count on our employees to contribute directly to the growth and success of our agency. Because the quality of our staff is the key to our success, we carefully select our new employees. Apply today to join our CACOST family and take pride in being a member of our team.
    $25k-31k yearly est. Auto-Apply 17d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Corpus Christi, TX?

The average patient access representative in Corpus Christi, TX earns between $24,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Corpus Christi, TX

$31,000

What are the biggest employers of Patient Access Representatives in Corpus Christi, TX?

The biggest employers of Patient Access Representatives in Corpus Christi, TX are:
  1. CHRISTUS Health
  2. The Reserves Network
  3. Workforce Solutions
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