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  • Patient Access Specialist

    Us Tech Solutions 4.4company rating

    Patient access representative job in Warrenville, IL

    2-3 years customer service or medical office experience required. Takes upward of 60-100 inbound calls per day using multiple system applications while being monitored by Quality Assurance. Schedules appointments in Epic, in accordance with AIDET service standards, reviewing the scheduling activity and summarizing the transaction at the end of the call. Epic experience not required but preferred. Education: High School Diploma About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal Job ID: 25-54076 Recruiter Name: Muskan Contact: **************
    $31k-37k yearly est. 3d ago
  • Customer Service Representative

    Waterway Carwash 4.1company rating

    Patient access representative job in Northbrook, IL

    Waterway is hiring Customer Service Associates at our Northbrook location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $20 per hour ($17 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Northbrook - 2300 Waukegan Rd. Northbrook, IL 60062. Other locations across Chicago available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
    $17-20 hourly 4d ago
  • Construction Scheduler - Mechanical

    Cybercoders 4.3company rating

    Patient access representative job in Westmont, IL

    Senior Mechanical Construction Scheduler & Claims Avoidance Specialist We are seeking a skilled Senior Mechanical Construction Scheduler & Claims Avoidance Specialist to join our team. This position is crucial for ensuring that mechanical construction projects are completed on time and within budget while proactively preventing claims. The ideal candidate will have extensive experience in scheduling and a strong background in mechanical systems, particularly in piping, plumbing, and HVAC. Key Responsibilities Develop and maintain detailed construction schedules for mechanical projects including piping, plumbing, and HVAC systems. Analyze project plans and specifications to establish scheduling parameters and milestones. Coordinate with project managers, engineers, and subcontractors to gather scheduling input and ensure alignment across all teams. Identify potential scheduling conflicts and proactively implement solutions to avoid claims. Monitor project progress and update schedules regularly to reflect current status and forecasts. Prepare and present scheduling reports to stakeholders, highlighting critical path activities and any deviations from the plan. Facilitate scheduling meetings and discussions to ensure clear communication and understanding among all team members. Qualifications Bachelor's degree in Mechanical Engineering, Construction Management, or related field. Minimum of 7 years of experience in construction scheduling, with a focus on mechanical scopes. Proficient in scheduling software such as Primavera P6 or Microsoft Project. Strong understanding of mechanical construction processes, particularly in piping, plumbing, and HVAC. Excellent analytical and problem-solving skills to effectively manage scheduling conflicts. Proven ability to work collaboratively in a team environment and communicate effectively with various stakeholders. Benefits Salary Range: $115,000 - $140,000 401K plan with matching contributions Health, Vision, and Dental Insurance Paid Time Off Company annual bonus program Health Savings Account, Health Reimbursement Account and Flexible Spending Accounts Health Wellness Programs Ongoing education stipend for AACE/ASTM certifications Possibility of hybrid work environment (3 days onsite, 2 days remote Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: carson.kirk@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CK13-1856574 -- in the email subject line for your application to be considered.*** Carson Kirk - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $115k-140k yearly 1d ago
  • Registration Specialist II

    Elgin Community College 4.0company rating

    Patient access representative job in Elgin, IL

    About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday through Friday - some evening hours required. Rate of Pay: This is a Full-Time Support Staff position at grade 11, with an annual salary range of $36,494 to $48,659. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Non-Exempt Grant Funded: No Job Summary: An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager. Required Knowledge: 1. High school diploma or High School Equivalency (GED/HSE), with a minimum three years previous customer service experience or equivalent combination of education and/or experience. 2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail. 3. Considerable skill in problem solving and analytical deduction. 4. Considerable skills in verbal and written communication. 5. Working skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher 6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds. 7. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology. 8. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs. Desired Knowledge, Skills & Abilities: Associates degree or 60 hours of college credit preferred. Essential Duties: 1. Provide students and general community information and communication on all college service programs, departments, personnel, policies and procedures. Communicate information regarding semester class scheduling, campus activities, admission process, alternative schedules, fees, new student orientations, etc. 2. Orient new staff in the registration department of processes to ensure consistent services 3. Register students for credit and non-credit classes; research, verify and monitor compliance with prerequisites. 4. Assist and resolve issues for students registering in person on online. 5. Verify student records and process any necessary changes to ensure accuracy. 6. Enter incoming transcript information into database. 7. Accurately filing student documents using a variety of modalities, including, but not limited to, scanning and linking. 8. Determine residency for tuition costs and monitor address changes for residency status. 9. Complete enrollment verifications 10. Maintains required training, licensure and/or certifications 11. Maintains confidentiality of privileged information and adheres to applicable privacy laws 12. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace. 13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work. 14. Adheres to department guidelines for attendance and punctuality Other Duties: Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. Perform other job-related duties as assigned which pertain to the job description. Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.
    $36.5k-48.7k yearly 56d ago
  • Patient Access Representative II

    Nshs

    Patient access representative job in Kildeer, IL

    Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Patient Access Representative II Patient Access Representative II Location: Arlington Heights, IL Part-time (20 hours per week) Hours: Scheduling will occur between 8am - 8pm, Rotating days, weekends, and holidays Travel: Floating Locations What you will do: Performs complete and accurate registration and/or admission functions across multiple access services areas or sites to provide information to maximize reimbursement and ensures timely and thorough information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits. Collects non-covered fees. Registers and pre-registers outpatients in more than one clinical and diagnostic location within their primary area of responsibility and multiple access areas outside hiring location. Access areas include but may not be limited to Busse Center, Emergency/Admitting Department, Immediate Care Centers, Laboratory and Cancer Services. Interacts with patients and their representatives to collect and interpret all required demographic, insurance, financial, and clinical data necessary to facilitate patient check in and registration at point of service. Offers and/or schedules interpreter services for patients when necessary. Obtains and scans general consent for treatment, identification and insurance cards, Coordination of Benefits and other appropriate documents. Obtain and submit National Provider Identification (NPI) for providers not on staff ordering outpatient diagnostic tests. Interpret physician orders for completeness and compliance with regulatory agencies and NCH policies. Informs patients of registration processes and privacy notification, establishes financial responsibility to meet internal, regulatory or payer requirements. When applicable, completes the Medicare Secondary Payer (MSP) questionnaire and discusses potential deferral of services according to NCH policy. Initiates the Medicare Advance Beneficiary Notice (ABN), as appropriate, and explains payer policies to patients. Streamlines check in process for patient previously pre-registered and appropriately updates the account for changes identified upon arrival. Reviews physician's orders for compliance with the Illinois Department of Public Health (IDPH), and the Center for Medicare & Medicaid Services (CMS) regulations and NCH and medical staff office policies. Ensures financial protocols and requirements are met. Refers patients to Financial Counselors for identification of financial assistance options. Identify clinical and financial criteria that require involvement of Case Management team or Financial Counseling. Collaborate with internal and external customers to provide timely resolution to third party payer requirements prior to date of service. Minimizes third party payer denials by verifying authorization of service prior to forwarding patients to service delivery areas. Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services. Provides support to primary care practices and specialty care providers regarding utilization, authorization and referral activities. Communicates effectively with service delivery areas when unresolved financial issues impact appointment schedules. Proficient in the use of CPT and ICD codes, and utilizes online payer resources. Utilize estimator to determine financial responsibility and attempt to secure all financial responsibility prior to the date of service. Meet monthly cash collection goals as determined collaboratively by Department Director/Manager. Maintain registration accuracy by meeting or exceeding expectations with 97% or higher accuracy score. Resolve all work queues within Department standards determined time period to release bill holds to ensure timely reimbursement. Log cash collected receipts and maintain balanced cash at all times. Coordinates scheduling of service areas for patients requiring multiple tests. Identify and assign electronic educational programs for scheduled services. Explains patient prep and way finding instructions to patient. Collaborates with physician offices to check-in appointments and schedule tests post-physician office visits at offsite NCH locations Electronically records all required and updated information on patient accounts in multiple hospital information systems according to Emergency Medical Treatment and Active Labor Act (EMTALA), the Health Insurance Portability and Accountability Act (HIPAA), payer, and other applicable regulations and standards. Prepares all required patient registration forms, documents, charts and reports, labels, patient plates, identification bands, medical records forms, and other related documents for distribution to appropriate departments, physicians and clinical staff. Notifies clinical department of patient's arrival. May do basic precepting for new hires and acts as a resource team member for performance improvement activities and a super user for various registration and scheduling related systems. May perform as a patient receptionist/greeter. Assists patients with way finding and transport needs. Contacts clinical departments and scheduling staff as needed to assist in promoting the efficient flow of patients and prioritization of service scheduling and admissions. Assists with other tasks to support the clinical department as determined by the Manager of Patient Access. Performs customer service standards by adhering to the AIDET principles. Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution. Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible. Adheres to all Northwest Community Hospital standards, policies, and procedures and reports compliance concerns to management staff. What you will need: Education: High school diploma required. College degree preferred. Skills: Computer experience in a windows environment required, Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols, The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients, patient families, physician's and staff in person and on the telephone, Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient's family and physician's, Detail oriented with good analytical problem-solving skills to appropriately register patients and schedule patient procedures, Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers), Ability to transact payments at time of service and maintain a cash drawer Experience: Minimum 2 years of customer service work experience required, Minimum of 1 year experience in a healthcare patient access department or hospital required, Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures required, Epic Registration and/or Scheduling experience preferred Certification: Successful on-the-job completion of NCH Patient Access Specialist I competencies required. Benefits (For full time or part time positions): Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit *********************** When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
    $19.9-28.8 hourly Auto-Apply 60d+ ago
  • Scheduling Specialist-Downers Grove (P4S - Downers Grove)

    P4 Security Solutions

    Patient access representative job in Downers Grove, IL

    Join The P4 Companies - Excellence in Security Careers (DAILYPAY AVAILABLE) The P4 Companies, comprised of P4 Security Solutions and P4 Protective Services, are leaders in professional security services across a range of industries and communities. We are actively seeking individuals who are passionate about safety, service, and professionalism. Whether you are a career security officer or a seasoned law enforcement professional, P4 offers opportunities that align with your background, skills, and schedule. Opportunities for Security Officers P4 specializes in providing professional security coverage to a variety of high-profile facilities. Our officers protect: High-rise commercial buildings Residential Manufacturing Retail Campus Cannabis dispensaries and grow operations Event venues We operate 24/7 to ensure a secure and welcoming environment for tenants, employees, and visitors. Security Officers play a critical role through: Customer service and front desk reception Routine patrols and incident response Monitoring access and maintaining site integrity We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Protective Services may be the right fit for you. Opportunities for Active or Retired Law Enforcement P4 Security Solutions seeks active or retired law enforcement officers to serve in specialized assignments throughout the State of Illinois. Our clients include: Executive Protection Campus HOA's Patrol Programs Higher Ed Private clubs Healthcare Retail The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium compensation, with rates starting at $40 per hour within metro Chicagoland and competitive wages within collar counties and throughout the state. Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and P4 Security Solutions values your service and leadership. Whether you are beginning your security career or leveraging decades of law enforcement experience, The P4 Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority. Job Skills / Requirements RESPONSIBILITIES: Establish, maintain, and review Security Officer schedules to ensure adequate coverage and to minimize overtime. Receive and respond to call offs from Security Officers to effectively manage coverage for client sites. Meet or exceed financial and operational goals while providing quality customer service. Handle any escalated schedule, operational, and or security issues or emergency situations appropriately and report as appropriate. Assist Operations Managers in addressing Security Officer attendance and/or performance issues. QUALIFICATIONS 3 years experience in a heavy volume call/dispatch/scheduling. Required experience with a scheduling system. Preferred: WinTeam experience. 3 years prior customer service experience required. Contract security experience preferred. Valid PERC card and 20 Hour Security Training Certificate. KNOWLEDGE, SKILLS & ABILITIES Proficiency with Microsoft Office software and scheduling software. Willingness and ability to work a flexible schedule to meet the needs of the business, including weekends and evenings. Strong organizational skills and proven ability using poise and professional judgment in complex situations in a fast-paced environment. Proven ability to prioritize and adjust heavy workload, manage a variety of tasks, and meet various deadlines with changing priorities, frequent interruptions, and conflicting deadlines. Great written, verbal, and interpersonal communication skills. Strong drive and initiative, excellent work ethic, eager and fast learner, and a 'can-do attitude. Education Requirements (All) GED or High School Diploma Certification Requirements (All) PERC Card 20 hour Security Training Certificate Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, 401K/403b Plan This job reports to the William Jefferson This is a Full-Time position 1st Shift, Weekends, On Call. Travel is not required Number of Openings for this position: 1
    $40 hourly 24d ago
  • Patient Access Representative

    Basko Dermatology

    Patient access representative job in Naperville, IL

    Job DescriptionThe ideal receptionist candidate would be someone who is personable and greets patients during sign in, passionate about dermatology, a team-player, and enjoys working in a fast paced & professional environment. Our office is conveniently located in the iMed campus, off of 75th street and has ample free parking. Basko Dermatology is the highest rated Dermatology Practice in the Naperville community and the surrounding areas. Led by a very talented and highly accomplished Physician, Dr. Basko-Plluska, and a patient care team that prides itself in the best customer service, our Practice is committed to increasing our patients' awareness about skin health and engaging them in shared decision making. BENEFITS OFFERED Generous pto (paid time off) Paid holidays Health insurance Dental insurance Vision insurance Life insurance 401(k) plan with guaranteed employer contribution Employee discounts Paid training ResponsibilitiesPATIENT ACCESS REPRESENTATIVE RESPONSIBILITIES Greet and welcome patients as soon as they arrive at the office Assist the scheduler in answering telephones & contact patients to confirm appointments Check-in patients, make sure all necessary forms are signed prior to patient being marked ready to be seen by doctor Make patient appointments in the emr system according to existing practice policy Update patient chart and account information as indicated. Make certain all insurance information in system is current Check-out patients and collect co-pays, deductibles as necessary Maintain appropriate inventory of office supplies All other duties as assigned by office manager or physician Required SkillsPATIENT ACCESS REPRESENTATIVE SKILLS & QUALIFICATIONS Proven ability in establishing rapport with patients, staff and supervisors Excellent grammar and communication skills Proven skills in handling busy telephone traffic and several office tasks simultaneously Cheerful personality Detail oriented, & professional disposition Familiarity with medical terms and spelling accuracy Computer literate Knowledge of basic bookkeeping and math concepts PATIENT ACCESS REPRESENTATIVE EXPERIENCE Previous experience in a healthcare office, hospital or other medical facility required Previous experience in posting charges and receipt of payments highly desired High school diploma or equivalent
    $31k-39k yearly est. 15d ago
  • Patient Access Coordinator

    CCRM Fertility

    Patient access representative job in Park Ridge, IL

    Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: Naperville or Park Ridge IL Department: Front Desk Work Schedule: Monday through Friday, rotating Saturdays (Saturdays in Naperville only) What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential Potential for Over-time Pay (Time and a half) Holiday Differential Pay (Time and a half) Weekend Shift Differential Pay ($4.00 per hour) How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency. What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere. Scan insurance cards, picture identification, and prior medical records. Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered. Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes. Monitor the correspondence dashboard in Athena (Return mail). Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status. Protect confidential information and patient medical records. Answer phone calls, take messages, and forward based on urgency. Contact patients missing “New Patient” paperwork, two days prior to their appointment. Mail patient information and education materials. Monitor faxes and distribute to appropriate staff/departments. Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening. Ensure the building is locked and secured at close of business. Other duties as assigned. What You Bring: High School Diploma or GED required. 1+ year administrative experience required. Previous experience in reproductive medicine or Women's health is preferred. Prior experience with Athena preferred. Ability to work weekends, evenings, and holidays, on a rotating basis. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner). CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $31k-39k yearly est. 30d ago
  • Admission Registration Specialist 1

    Rush University Medical Center

    Patient access representative job in Oak Park, IL

    Business Unit: Rush Oak Park Hospital: Rush Oak Park Hospital Department: Patient Registration Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (8:30:00 AM - 4:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (***************************************************** Pay Range: $17.63 - $27.77 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient's best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Other information: Required Job Qualifications: * High school graduate or equivalent. * 0-1 year of experience * Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel). * Excellent communication and outstanding customer service and listing skills. * Basic keyboarding skills * Critical thinking, sound judgment and strong problem-solving skills essential * Team oriented, open minded, flexible, and willing to learn * Strong attention to detail and accuracy required * Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department. * Ability to follow oral and written instructions and established procedures * Ability to function independently and manage own time and work tasks * Ability to maintain accuracy and consistency * Ability to maintain confidentiality Preferred Job Qualifications: * Associates Degree in Accounting or Business Administration * Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service. * Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired. * Working knowledge of medical terminology and anatomy and physiology is preferable. Responsibilities: With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis. 2. Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc. 3. Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers. 4. Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient. 5. Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO. 6. Upon decision of patient's admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient's payer to ensure that the payment for patient's inpatient stay is secured. 7. Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance. 8. Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities. 9.. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor. 10. Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement. 11. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected 12. Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions. 13. Other duties as needed and assigned by the supervisor/manager. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $17.6-27.8 hourly 8d ago
  • Scheduling Specialist

    UW Health 4.5company rating

    Patient access representative job in Rockford, IL

    Work Schedule: 100% FTE, Day shift. Monday thru Friday 830-5pm, rotating Saturday from 8-noon every 4-6 weeks. You will work at 2550 Charles St in Rockford, IL. Additional components of compensation may include: Evening, night, and weekend shift differential Overtime On-call pay At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance Annual wellness reimbursement Opportunity for on-site day care through UW Health Kids Tuition reimbursement for career advancement--ask about our fully funded programs! Abundant career growth opportunities to nurture professional development Strong shared governance structure Commitment to employee voice Qualifications Associate's Degree with an emphasis on healthcare. Preferred Work Experience 2 years of Customer Service experience in a healthcare setting or with medical claims insurance. Preferred 2 years of Customer Service experience. Required Previous computer experience. Required Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job DescriptionUW Northern Illinois benefits
    $35k-43k yearly est. Auto-Apply 26m ago
  • Patient Scheduling Specialist

    Fox Valley Orthopaedic Associates 4.2company rating

    Patient access representative job in Geneva, IL

    Status: Full-Time (40 Hours/Week) Days/hours: Monday - Friday Pay Rates (depending on experience): From $19.00/Hour This position is responsible for providing the highest level of customer service to all callers by addressing callers questions, triaging calls, and scheduling appointments. This position will also act as a liaison between Fox Valley Orthopedic and current and future patients. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. Obtain patient information by answering telephone calls, interviewing patients Input patient information into computer system ensuring accuracy and clarity Triage calls and direct to appropriate department Informs patient by explaining procedures, answering questions, providing information Determine insurance eligibility requirements Inform patients of available appointments Schedule patient appointments Communicate with patients and families regarding processes and procedures Monitor/complete web requests, secure messages Address overnight voice messages Monitor/complete Ortho First voice messages Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative goals Managing large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics. Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: A High school diploma or equivalent. A minimum of two (2) years of call center experience in a healthcare setting Preferred: Previous work experience in an Orthopedic practice. Bilingual is a plus Benefits BCBS Medical Dental & Vision Insurance Paid Time Off (PTO) Holiday Pay 401k/Profit Sharing Short-Term Disability Insurance Life Insurance Various voluntary benefits
    $19 hourly 60d+ ago
  • Customer Service Representative

    Greco and Sons 4.0company rating

    Patient access representative job in Bartlett, IL

    This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice copies. Process credits Maintaining Call list Monitor orders before the cut-off Communicate regularly with the AE (account executives) and customers. Manage the same-day deliveries for OPCO (operating company) Perform other duties as directed by Supervisor. QUALIFICATIONS Education High school diploma or equivalent. Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able to work in a fast pace environment Ability to sit and work at a PC for extended periods Proficient in MS Office By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employers data processor SonicJobs. See SYSCO Privacy Policy at ? and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions RequiredPreferredJob Industries Other
    $28k-35k yearly est. 3d ago
  • Front Desk / Patient Services Coordinator

    Thrive Urgent Wellness Center

    Patient access representative job in Aurora, IL

    Join Our Team as a Front Desk / Patient Services Coordinator! Are you passionate about providing exceptional service and being the friendly face that makes someone's day better? At Thrive Urgent Wellness Center in Aurora, IL, we're looking for a Front Desk / Patient Services Coordinator to join our team and help us create a welcoming and professional environment for our patients. About Us At Thrive Urgent Wellness Center, we pride ourselves on delivering high-quality care with compassion and efficiency. Our mission is to support the health and wellness of our community by providing accessible and reliable care in a warm and inviting setting. What You'll Do As our Front Desk / Patient Services Coordinator, you'll be the first point of contact for our patients, ensuring their experience is smooth and stress-free. Your key responsibilities will include: - Greeting patients with a welcoming attitude and assisting with check-in and check-out processes. - Managing patient information, scheduling appointments, and maintaining accurate records. - Answering phone calls and addressing inquiries in a professional and courteous manner. - Coordinating with the care team to ensure seamless patient flow and communication. - Handling administrative tasks such as billing, insurance verification, and data entry. What We're Looking For We're seeking a friendly, organized, and detail-oriented individual who thrives in a fast-paced environment. To be successful in this role, you'll need: - At least 1 year of experience in a similar role, such as front desk, receptionist, or customer service. - Strong communication and interpersonal skills to interact effectively with patients and team members. - Proficiency in using office software and the ability to quickly learn new systems. - A proactive mindset with excellent problem-solving abilities. - A commitment to providing outstanding patient care and maintaining confidentiality. Why Join Thrive Urgent Wellness Center? While we do not currently offer additional benefits, this role provides an opportunity to work in a supportive and collaborative environment where your contributions make a real difference. At Thrive, we value teamwork, respect, and a shared dedication to improving the lives of our patients. Ready to Apply? If you're ready to bring your skills and enthusiasm to a team that's making a positive impact in the Aurora community, we'd love to hear from you! Submit your application today and take the first step toward becoming a valued member of the Thrive Urgent Wellness Center family.
    $31k-41k yearly est. 14d ago
  • EMS Biller and Coder

    Superior Air-Ground Ambulance Service 4.5company rating

    Patient access representative job in Elmhurst, IL

    EMS Biller and Coder We are currently looking for an EMS Biller and Coder to join our Billing Department team! Below lists the duties, responsibilities and the qualifications needed for this position. We will train the right individual! The EMS Biller and Coder are responsible for scrubbing sites for active health Insurance while complying with insurance, local, state, and federal billing. The EMS Biller and Coder are liable for adding appropriate key identifiers from the Patient Care Reports with coordinating ICD codes. All representatives will conduct insurance verification as needed and are required to complete prebilling training to qualify for the role. Responsibilities Responsibilities of the EMS Biller and Coder Reviews Patient Care Report thoroughly, utilizing all available documentation to establish medical necessity, selection of levels of service, origin/destination modifiers and the patient's condition at time of transport. Keeps an open line of communication with internal and external departments in a professional, tactful manner to obtain missing documentation or to clarify existing documentation. Assigns condition codes for the reason(s) of the transport with a minimum of 95% accuracy. Meets established minimum coding productivity standards especially during training. Reviews reports thoroughly to bill appropriately while following policies and procedures. Utilizes software applications to complete pending assignments paying attention to urgent requests. Attends department meetings and education sessions to further knowledge of billing and coding guidelines. Places phone calls to insurance payers to obtain patient policy numbers when not available on insurance sites or other available documentation. Ensure accuracy in data entry and consistent attention to detail while advancing with short keys for speed. Demonstrates knowledge and compliance of insurance, local, state, and federal billing. Ability to complete tasks efficiently both individually and in a group environment. Handle assigned correspondence fulfilling any other duties as assigned by managerial staff. Key Skills of the EMS Billing Coordinator Well-versed with medical billing practices that include an understanding of insurance billing codes, regulations, and procedures. Ability to investigate and resolve billing errors and disputes. Effective communication skills with clients, insurance companies, patients, staff members and management. Ability to manage multiple tasks and meet deadlines. Must have great attention to detail with high accuracy. Qualifications Qualifications of the EMS Biller and Coder College preferred but not ; Medical Billing or Coding Certified preferred but not . Minimum two years' experience in customer care, account management or similar role. Healthcare and Auto knowledge is preferred. Must be a quick learner and motivated individual with excellent verbal communications skills. Fluency in second language is a plus, Spanish preferred. Ability to “multi-task” and manage spurs of high call volume / stress. Positive, can-do attitude and with good judgement demonstrating ability to escalate account when needed. Ability to receive and implement feedback. Computer and Office Qualifications of the EMS Biller and Coder Computer literacy is a must; Typing skillset of at least 45 WPM is highly desired Experience working in an active office environment. Must be able to work with 2 monitors and split screens to operate multiple sites simultaneously. Must be able to sit / stand for 8 hours minimum in an office environment Must be able to use Word, Excel Spreadsheet, Email, Chat Applications, and other software applications. Must be able to read, comprehend, and apply job-related rules, policies, and procedures. Salary or Wage Range USD $19.00 - USD $23.00 /Hr. rates offered based on years of experience
    $19-23 hourly Auto-Apply 60d+ ago
  • Patient Registration Specialist - Monthly Bonus Eligible

    Chicago Behavioral Hospital

    Patient access representative job in Des Plaines, IL

    Job Details Chicago Behavioral Hospital - Des Plaines, IL Full Time $20.00 - $25.00 HourlyDescription JOIN OUR TEAM AS A PATIENT REGISTRATION SPECIALIST! Monthly Bonus Eligible! Schedule: M-F, 7a-3:30p Your Work Matters How will you make a difference? The Patient Registration Specialist plays a pivotal role at CBH, responsible for ensuring accurate financial arrangements and facilitating payment processes for patients. Meet with patients and their families to confirm insurance benefits and discuss/collect the patient's financial responsibility; determine financial eligibility. Coordinate and ensure the current and accurate patient account data is communicated effectively across departments. Navigate discharge planning to minimize non-payment risks, provide ongoing patient benefit information for the next level of care, and coordinate the finalization of financial arrangements. Assist patients facing hardships by obtaining necessary documentation, such as bankruptcy discharges, death certificates, hardship applications, Medicaid, and supporting documentation, utilizing Equifax reports to demonstrate the patient's inability to pay. Follow up diligently on all payment plans to ensure accounts are current with timely payments. Document benefits and received payments by notating patient accounts. Scan all signed documentation into patient accounts. Perform additional duties as assigned by management. Your Experience Matters What we're looking for: Education & Licensure: High School graduate or equivalent required; college degree preferred. Experience: Minimum of 1 year experience in a hospital business office setting, preferably in psychiatric services preferred. Cash collection experience preferred. Experience interpreting insurance coverage plans, copayments, and deductible schedules; specifically working knowledge of managed care, commercial, and governmental plans preferred. Your Care Matters What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long term disability insurance Paid time off Paid holidays Cafeteria on site + discounted meals Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart: Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Chicago Behavioral Hospital. Compensation: This is a full-time role and the expected compensation range for this role is $20.00 - $25.00 an hour. This position is eligible for a monthly bonus. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Patient Registration Specialist! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Discover a fulfilling career at Chicago Behavioral Hospital (CBH)! Welcome to the heart of mental health treatment innovation in Des Plaines, Illinois! CBH, a cutting-edge 150-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. At CBH, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay. Join us in providing exceptional care and contributing to the well-being of individuals and families in need and be a part of the transformative healthcare experience at Chicago Behavioral Hospital. To learn more about CBH, visit us at: ****************************************** TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. Individuals M aintaining P ositive A ttitude and C ommitment T o S ervice ____________________________________________________________ At Chicago Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
    $27k-36k yearly est. 60d+ ago
  • MRI Patient Representative (Float Pool)

    Midwest Orthopaedics at Rush 3.9company rating

    Patient access representative job in Oak Brook, IL

    It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush, with locations in Chicago and the Western Suburbs, is nationally recognized as a leader in comprehensive orthopedic services. The physicians of Midwest Orthopaedics at Rush have received specialized training in orthopedic surgery and in subspecialty areas within the field of orthopedic medicine and can diagnose and treat even the most complicated and rare musculoskeletal conditions. The Orthopedic Program at Rush University Medical Center is ranked Top10 in the nation by U.S. News and World Report. Midwest Orthopaedics at Rush doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join? We are looking for a Patient Representative to float between the outpatient clinics located in Chicago, Oak Brook, Westchester, and Naperville, IL to assist the MRI department. This position will primarily be responsible for the registration process while upholding exceptional professionalism and providing excellent customer service to all patients and staff. Essential Duties and Responsibilities include the following. Other duties may be assigned. Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc. Oversees patient tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion. Verifies, updates, and scans new and returning patient information. Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments. Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction. Enters patient admitting information into computer. Obtains signed statement from patient to protect clinic's interests. Collects copays and/or payments on account. Other duties as assigned. Education and/or Experience: High school diploma or general education degree (GED) Minimum of one year experience in a medical setting. Operate basic office equipment such as a computer, phone and fax machine. Multi-task and work in a fast-paced environment. Communicate effectively verbally and in writing. Work and communicate with patients, physicians and staff in all levels of the organization. What's in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Rate: $18.00 - $20.00 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. Eligible for quarterly incentive program. Float travel stipend. Medical, Dental and Vision Insurance. Paid Time Off and Paid Holidays. Company-paid life and long-term disability insurance. Voluntary life, AD&D, and short-term disability insurance. Critical Illness and Accident Insurance. 401(k) Savings Plan. 401(k) Employer Contribution. Pet Insurance. Commuter Benefits. Employee Assistance Program (EAP). Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA). HSA Employer Contribution (when enrolled in a HDHP). Tuition Reimbursement. Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about. Equal Opportunity Employer.
    $18-20 hourly 60d+ ago
  • Dental Patient Care Representative

    PCC Community Wellness Center 3.2company rating

    Patient access representative job in Berwyn, IL

    Department: Dental Department Manager Title: Dental Clinic Administrator FLSA Status: Non-Exempt Job Summary: Responsible for greeting and registering all incoming patients in clinic setting and via the telephone. Schedules patients, collects co-pays and monies charged for services rendered and handles all patient inquiries. Essential Duties and Responsibilities: * Greets patients, staff, vendors, and visitors. * Registers all patients, in clinic setting, and via telephone. * Obtains and records specific vital statistics and financial information in Dental Departments electronic medical records and billing system. * Ensures all patient registration forms are copied into the EMR, which includes the patients name, date of birth, social security number, Public Aide numbers, policy and group numbers for commercial insurance and copies insurance card (front and back) & photo ID. * Verifies patient demographic information and insurance billing method at each visit. * Identifies patients who hold insurance that PCC does accept or are uninsured, referring appropriate patients to the financial counselor as necessary * Places correct registration forms/consent in appropriate provider bin after registration has been completed. * Answers the telephone directing calls to appropriate areas or takes messages and relays them to the appropriate staff member as necessary. * Confirms patient appointments for the following day. * Maintains provider appointment scheduling system including any cancellations and rescheduling that should occur, as directed by team lead, or clinic administrator. * Processes all releases for medical/dental information ensuring appropriate consents are completed, adhering to PCCs HIPAA and privacy guidelines. * Maintains transaction receipts for all monies generated by clinic and provider. * Distributes and collects surveys as directed. * Maintains a neat and orderly work area. * Performs other duties as assigned.
    $40k-47k yearly est. 6d ago
  • Patient Services Coordinator- Spanish Speaking Preferred

    Us Fertility

    Patient access representative job in Warrenville, IL

    Be a part of a team dedicated to helping people build families! Fertility Centers of Illinois is one of the nation's leading infertility treatment practices, providing advanced reproductive endocrinology services in the Chicagoland area for more than 30 years. FCI is now part of US Fertility! US Fertility is the largest physician-led partnership of top-tier fertility practices in the United States. The work we do building families offers stimulation, challenge, and personal reward. At Fertility Centers of Illinois, we believe that every person, every couple, deserves compassionate care during the fertility treatment process. Every member of our team is dedicated to providing our patients every possible opportunity for successful family-building. Our goal is simple: to provide the highest quality of care that results in a healthy pregnancy for our patients. Together, we make families happen! Eleven (11) nationally and internationally recognized, fellowship-trained physicians Over 42,000 babies born! More In Vitro Fertilization (IVF) procedures than any other practice in the Midwest-more than 25,000 since 1997 State-of-art facilities offering a less costly alternative than hospitals. The only infertility practice in the Midwest providing professional counseling from in-house, licensed, clinical psychologists and behavioral health specialists One of the nation's first fertility practices to integrate holistic/mind-body approaches to complement medical treatment. Every day of every year, Fertility Centers of Illinois brings three (3) babies into the world! What if each day you could… Make a difference in the lives of others. Fulfill the dreams of parenthood for a couple or individual. Work in a team environment that has a common goal. See challenges as opportunities to excel and grow as an individual while contributing to an important mission. You can do this here at Fertility Centers of Illinois! We are looking for a Patient Services Coordinator to provide coverage at our Warrenville, IL office. The schedule for this full-time position is Monday-Friday 7:30- 4pm. Individual must be flexible and comfortable working in a fast paced environment with high patient volume. The pay range for this position is between $20-$21/hr. Overview: The Patient Services Coordinator functions as a team member who, under the direction of the Office Manager, provides support to patients, physicians and multidisciplinary teams to facilitate patient care within the clinic. The patient services coordinator is responsible for maintaining patient satisfaction by providing non-medical patient services, problem solving, training and supporting front desk reception and checkout personnel. SCOPE: This non-exempt position reports to the Office Manager. I. ESSENTIAL FUNCTIONS: (In compliance with the American with Disabilities Act, ADA, this description identifies the essential components of the job required to be performed with or without reasonable accommodations. Requests for reasonable accommodations to facilitate the performance of these essential functions will be given careful consideration.) JOB RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO: Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed Serves as a liaison between clinical staff, physicians and management while acting a communication center by answering telephones and directing all phone messages to the appropriate individuals in a timely manner; Responsible for scheduling patient appointments and completing patient registration as needed Ensures daily schedules of appointments and encounter forms are printed and reviews insurance status, patient balances due, missing information, etc. Focuses on the patient's well-being and abides by HIPAA compliance Responsible for re-verifying patient demographics and insurance information if patient has not been seen in 6 months or more Demonstrates a thorough knowledge and understanding of collecting co-payments and/or other payments due in accordance with prevailing company policy Responsible for completing insurance verification sticker for new patients a minimum of three days prior to patient's appointment and informing the patient if there is minimal or no infertility coverage Ensures to request copy of insurance card and benefit booklet for new patient appointment; send patient registration forms to patient in advance of appointment. Call patient to reschedule appointment if no insurance information has been received and verified. Accurately enter complete patient demographic information into computer system with great attention to detail Maintains and pulls charts of the day's patients and arranges in sequence; prepares charts according to standard office procedure, including insurance status, referrals, lab results, operative reports, procedure reports, outside medical records Responsible for calling all new patients in advance to confirm appointments and calling all patient “no shows” Maintain patient accounts by obtaining, recording, and updating personal, financial and insurance information; copying of patient records for insurance company requests, forwarding to other physicians or other reasons as deemed appropriate Batch day's encounters and payments; prepare daily bank deposit for payments according to instructions of Patient Accounts Department Maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care; report any maintenance problems to office manager Oversees flow of waiting areas, monitoring patient wait time and communicates delays to patients. Maintain adequate inventory of office supplies and forms, report supply needs to Office Manager Maintain patient information in prescribed format for marketing purposes II. CONFIDENTIAL AND SENSITIVE INFORMATION: Maintain patient confidence and protects operations by keeping all patient information confidential. III. SCOPE OF FINANCIAL RESPONSIBILITY: Assist in maintaining patient accounts by obtaining, recording, and updating personal and financial information as required by this position Accountable for cash drawer, batching encounters, credit card receipts, cash and check payments, balancing payments and deposits, collecting co-payments and other appropriate patient charges High School Diploma required, Associate degree preferred Minimum 2 years' experience in a hospital or medical setting preferred. Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving issues Ability to balance multiple priorities and effectively handle challenging situations Excellent verbal/written communication skills Ability to travel between clinic locations on an as needed basis Ability to access, input, and retrieve information from a computer, knowledge of select medical software programs including NextGen preferred Ability to work well in a very fast-paced environment while maintaining professionalism, composure and an individualized, compassionate approach to patient care. Knowledge of basic office procedures and office machines (i.e. computer, fax, copier, etc.) Ability to actively listen, resolve conflict, and work as part of a multidisciplinary team. Weekend coverage and travel to other clinic locations to cover are required as needed. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match All offers of employment with Fertility Centers of Illinois are contingent upon the background check, drug screen and reference check process.
    $20-21 hourly 60d+ ago
  • Full-time Supervisory/Professional: Registrar

    Lakeland Community College 4.1company rating

    Patient access representative job in Ohio, IL

    Lakeland Community College - Registrar Founded in 1967, the College now serves more than 6,500 students annually (AY 2024-25) and provides a continuum of education, from offering college credit courses for high school students to preparing students for the workforce upon completion of certificates, associate degrees or transfer to a four-year institution. Additionally, the college is home to the Holden Partnership Programs where partner, four-year institutions offer bachelor's, master's and doctoral programs. An extraordinary transformation to both the college's physical campus and its culture of student success is currently underway. The Registrar leads and administers quality services and processes ensuring outstanding student support within the Enrollment Management Division. The Registrar provides leadership for the administrative, technical, and operational services and processes within the Office of the Registrar including, but not limited to registration, record functions, grade reporting, academic progression, transcript services, master course table, classroom scheduling, support for course scheduling, graduation activities, student enrollment verifications and certifications, and residency/tuition classification. DUTIES & RESPONSIBILITIES: * Provides leadership and management of all administrative, operational, and technical functions within the Office of the Registrar. * Provides leadership for the management and oversight of all aspects of registration and the student academic records system. * Provides leadership in the development and implementation of new systems and enhancements of existing systems (Banner) regarding registration; oversees the Banner Student Modules. * Oversees the security, collection, and dissemination of student academic records and maintenance of course catalog; and contributes to the development of the Academic Calendar and the College Catalog. * Problem solves, analyzes, and resolves student issues as they relate to records and registration. * Maintains the highest standards of integrity for all student records. Administers all functions of confidential student records, including Family Educational Rights and Privacy Act (FERPA); supervises various institutional certification; leads the development of the academic infrastructure, to include secure administrative systems for maintenance and reporting of student and course information; develops and administers institutional academic and administrative policies affecting students and courses; manages team of employees, overseeing all training, supervision, and evaluation. * Ensures best practices within the regulatory environment and commits to further improve policy and practice, in relation to the College's mission and strategic plan, within the area of the Office of the Registrar. * Develops and manages the departmental budget. * Develops, documents, and maintains the College's records and registration policies and procedures to ensure data integrity. * Oversees course registration, drop/add, grade entry, and the online student academic information portal (Banner). * Works closely with the Chief Information Officer to ensure data, systems, and processes at the institution are seamless and functional for the college community. * Provides oversight for student records and registration, including health professions admissions and other certification processes to provide maximum service to students while ensuring efficient and effective workflow. * Collaborates with administrators and college personnel to facilitate and improve services to students, including catalog and registration/records policy questions. * Manages cross-divisional issues such as grade reporting, class rosters, and regulations guiding program requirements. * Ensures timely and accurate reporting to external entities (e.g., National Student Clearinghouse, Higher Education Information System). * Serves as the Primary Designated Student & Exchange Visitor Information System (SEVIS) Officer. * Provides leadership and oversight for processes supporting graduation audits and the evaluation and application of transfer and alternative credit (e.g., Advanced Placement, CTAGs, Credit for Prior Learning), ensuring consistency, accuracy, and compliance with institutional and state policies. * Participates in the commencement planning activities and preparing information such as honors lists, transcripts, and commencement bulletin. * Applies a working knowledge of applicable laws and regulations; verifies documents for completeness and compliance. * Other related duties as assigned. QUALIFICATIONS Required: * Bachelor's degree * Three (3) years of experience in post-secondary education related to the administration of student records and two (2) years of demonstrated leadership and supervisory responsibility. Preferred: * Experience using Banner Student Modules * Master's degree * Five (5) years of experience in post-secondary education related to the administration of student records and five (5) years of demonstrated leadership and supervisory responsibility. KNOWLEDGE, SKILLS, AND ABILITY * Proficiency in evaluating and interpreting student records, analyzing data and keeping accurate records; attention to detail and ability to interpret and enforce college policy. * Knowledge of FERPA, Solomon Amendment and other legislation related to student records. * High level of written communication skills, including developing college policies, brochures, handbooks, letters to students, summaries of projects, and sections of the college catalog. * High level of verbal communication skills, including daily contact with faculty, deans, students, and staff that may require presentations at workshops, hearings, explanations of college policies, and interpretations of student records. * Familiarity with community college academic courses, programs, and general education requirements. * Excellent ability to interact with a diverse student and faculty body with a high degree of cultural competency and collegiality; and ability to maintain a high level of confidentiality, and a high commitment to accountability, ethics and integrity. PHYSICAL ACTIVITY LEVEL * May need to move around intermittently during the day, including sitting, standing, stooping, bending, and walking. * May need to remain still for extended periods, including sitting and standing. * Ability to communicate in a variety of modes: in person, online, telephone, email and other communications in face-to-face telephone, email and other communications. * Ability to read job-related documents. * Ability to use a computer. CONDITIONS OF EMPLOYMENT * This is a year-round exempt position assigned to pay grade 5 of the Administrative and Supervisory/Professional Salary Schedule. The anticipated hiring range is $65,056 - $82,947/year. * This position is not eligible for remote work. * The College offers generous benefits including medical, dental, vision, life insurance, long-term disability, vacation and personal days, along with holiday and sick time. See Total Compensation for Administrative Staff. * Please note: The final offer for the successful candidate is targeted to fall within the minimum to the mid-point of the salary range but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and/or preferred job requirement(s). APPLICATION PROCESS: Apply for this position through the college's Human Resources website. Please be prepared to do the following: * Answer all questions in the college's employment application (*please read the note below) * Attach a current resume and a cover letter summarizing your interest and qualifications for this position. * Applications will be accepted until the position is filled; however, application review will begin November 1, 2025. * To avoid difficulties when submitting your application, be sure your web browser (e.g., Google Chrome, Firefox, Internet Explorer) is updated to the latest version and allow yourself sufficient time to complete the application since you WILL NOT be able to save a partially completed application and work on it later. Lakeland Community College is an equal access and equal opportunity employer and is strongly committed to a policy of equal opportunity in its employment practices. The College does not discriminate against applicants on the basis of race, ethnicity, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, military status, disability, age, ancestry, pregnancy, childbirth, or related medical conditions, genetic information, or any other characteristic protected by law. If you have a disability that requires special accommodation to participate in the application/interview process, contact the Human Resources Office at ************. Please review Lakeland's Mission, Vision, Purpose and Statement of Commitment.
    $65.1k-82.9k yearly 55d ago
  • Patient Representative

    Midwest Orthopaedics at Rush 3.9company rating

    Patient access representative job in Westchester, IL

    It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 5 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join in? We are looking for a Patient Representative to support the MRI department. This position will primarily be responsible for the registration process while upholding exceptional professionalism and providing excellent customer service to all patients and staff. This is a full-time position Monday through Friday based at the outpatient clinic in Westchester, IL. Responsibilities Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc. Oversees patient tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion. Verifies, updates, and scans new and returning patient information. Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments. Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction. Enters patient admitting information into computer. Obtains signed statement from patient to protect clinic's interests. Collects copays and/or payments on account. Other duties as assigned. Ability to: Operate basic office equipment such as a computer, phone and fax machine. Multi-task and work in a fast-paced environment. Communicate effectively verbally and in writing. Work and communicate with patients, physicians and staff in all levels of the organization. Work a flexible schedule to meet the needs of the department. Education and/or Experience High school diploma or general education degree (GED) Minimum of 2 years' experience in a medical setting. What's in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Rate: $18.00 - $19.50 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. Eligible for quarterly incentive program. Medical, Dental and Vision Insurance. Paid Time Off and Paid Holidays. Company-paid life and long-term disability insurance. Voluntary life, AD&D, and short-term disability insurance. Critical Illness and Accident Insurance. 401(k) Savings Plan. 401(k) Employer Contribution. Pet Insurance. Commuter Benefits. Employee Assistance Program (EAP). Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA). HSA Employer Contribution (when enrolled in a HDHP). Tuition Reimbursement. Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about.
    $18-19.5 hourly 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in DeKalb, IL?

The average patient access representative in DeKalb, IL earns between $28,000 and $43,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in DeKalb, IL

$35,000

What are the biggest employers of Patient Access Representatives in DeKalb, IL?

The biggest employers of Patient Access Representatives in DeKalb, IL are:
  1. Northwestern Medicine
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