Patient access representative jobs in East Wenatchee, WA

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: Must have a valid WA State Driver's License and good driving record. 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication * Position not eligible for Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

Min USD $17.00/Hr. Max USD $21.03/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! Consider joining our team if you want: * An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another * To start a professional career with Monday through Friday work hours and weekends off * A career that provides opportunity for growth; promoting from within is our top priority * A comprehensive benefits package. As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. What you will need to succeed: * A smile and great attitude * Highly developed sense of integrity and strong work ethic * Personable and outgoing; able to talk with clients and build rapport and relationships * Great attention to detail and providing accurate service * Technically savvy; able to use multiple computer systems and ability to adapt to change * Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. * Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: * High school diploma or approved equivalent. * Basic math skills, 10-key and keyboarding. * Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook. * Well-developed smart phone and digital channel skills. * Must be organized and display excellent communication skills and a personable attitude. Experience: * Previous work in retail, consumer service delivery, or client relations. Benefits At WaFd Bank you get all of these great benefits! * Paid time off for vacation, sick days and holidays * Health insurance * Stock options * Generous 7% 401(k) employer matching* * Paid Parental Leave * Life and AD&D insurance * Long-term disability * Tuition Reimbursement * Employee assistance programs * Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 12/5/2025

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: Must have a valid WA State Driver's License and good driving record. 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication • Position not eligible for Telecommuting Benefits *Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: · New Year's Day · Memorial Day · 4 th of July · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day · 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: · Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) · May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) · Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: · $4,000 for an Associate's degree, vocational, technical, or certification program · $6,000 for a Bachelor's degree · $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information: Pay ranges $16.66 to $22.00 per hour Healthcare (after 90 days and must work 30 hours) Flexible schedule Employee discounts Paid sick leave Paid time off Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach! Position Title: Customer Service Representative - Teller Job Summary: * Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification. * Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day. * Accepts and processes various fund transfers and remittances payments. * Handles outward clearing operations. * Sells the Bank's and subsidiaries' products and services. * Role Exposure: * Develop an in-depth understanding on the banking industry products, operations, and policies * Develop your customer-service and problem-solving skills under the mentorship of industry experts * Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank * Qualifications: * Preferably graduate of business or finance course * Effective communication, presentation, and negotiation skills * Customer service oriented and able to work in a fast-paced, competitive enviuronment * Fresh graduates and young professionals are welcome to apply * Other Details: Rank: Rank-and-File Business Unit: Branch Banking Sector Office Location: Metrobank Pateros Branch No. 104 M. Almeda Street, Pateros, Metro Manila

KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women's health, and urgent care. Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at *********************************************** KVH puts ‘employee care' high on the priority list, with health benefits like low cost medical, dental, and vision insurance and a robust employee wellness program. KVH offers company contribution toward your choice of medical, dental, and vision insurance coverage, including coverage available for spouses/ domestic partners, and dependent children. KVH believes that continuing education is critical to our mission and vision. We have implemented many educational programs such as the Medical Assistant Apprenticeship program and certification pay to encourage continuing education. We want our employees to know they are valued. One of the ways we show this is by quickly vesting employees, making them pension eligible after just one year of part-time status. To view more details about the comprehensive benefits package we offer to eligible employees visit our website - Benefits - KV Healthcare ******************** Job Description The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers. Qualifications What is required... High School Diploma or equivalent At least one year of general administrative/clerical or customer service experience Current computer experience (medium to expert level) in Microsoft products Demonstrated knowledge of Medical Terminology Previous cash-handling experience What is preferred... Some college coursework Bilingual Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems Certified Professional Coder from The American Academy of Professional Coders Certified Billing and Coding Specialist from the National Healthcareer Association Certified Medical Administrative Assistant from the National Healthcareer Association Additional Information Wage: Wage range currently starts at $19.05/hour and goes up to $28.87/hour. Actual wage will be based on years' of applicable experience. FTE: 1.0 (40 hours/week) Benefits: This position is benefits eligible Union Status: This is a non union covered position

Job Description Firehouse Pet Shop in Wenatchee, WA is looking for one customer service to join our 27 person strong team. We are located on 17 S Wenatchee Ave. Our ideal candidate is a self-starter, motivated, and engaged. Part Time 20 hours Cashier Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Cash handling Please do not call and check on application, We will conduct interviews at the first of the year. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description PA Endocrinology - Central Washington Collaborative Multi-Specialty Group - No Call Up to 11 Weeks PTO - No State Income Tax Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. We actively support the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. This dedicated group of experts is seeking another nurse practitioner or physician assistant to join their growing team: About the Opportunity: Join a team of 3 physicians and 1 APP Outpatient only No call Ample clinical support Collegial work environment Join a group that values their employees and puts a priority on a health work-life balance Physician owned health system provides easy access to subspecialists Compensation and Benefits: Competitive salary based on experience Medical, Dental & Vision Insurance Flexible Spending Accounts & Health Saving Accounts CH Wellness Program Paid Time Off Generous Retirement Plans Life Insurance Long-Term Disability Gym Membership Discount Tuition Reimbursement Employee Assistance Program Adoption Assistance Shift Differential In the heart of the state, a four-season playground awaits you...Whether you're wanting to get away from it all for a weekend or a lifetime, it's all here! Easy access to Seattle World-class outdoor activities in your backyard 300+ days of sunshine each year with 139 lakes, this is a boating, fishing, and bird hunting paradise. Wide-open spaces with some of the state's most spectacular mountain ranges and rolling hills. You can forget about high crime, traffic jams, and schools out of touch with kids and parents. Cascade Mountain and Columbia River nearby Affordable housing and excellent schools. No state income tax

Avanta Dental of Ellensburg is seeking an experienced, highly motivated, energetic patient care coordinator to join our team! The ideal candidate must be enthusiastic, goal oriented, exceptional customer service skills, working knowledge of computers and willing to support the practices' vision of providing exceptional, quality care while creating long lasting relationships with patients. quality care while creating long lasting relationships with patients. The ideal candidate will deliver a professional and qualified first impression to all patients. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. At Avanta Dental, our patients have complete faith in what we do and keep coming back happy. This is because we always keep our patients best interests in mind and we go the extra mile. We are committed to providing exemplary care to our patients and is looking for someone who is highly motivated with outstanding customer service and communication skills to join our team. This is a long term position with a great compensation package and high potential for learning and growth. The ideal candidate we are searching for has a minimum of 1 year in the dental field, reliable, responsible, organized, sustains a positive attitude, a team player, have impeccable work ethic and excellent customer service skills! Bi-lingual is preferred, but not required. Benefits include: On The Job Training Competitive Wages Paid Time Off; Vacation/sick days Paid Holidays Uniforms Insurance Benefits Employee Discounts 401K Gym Membership We are a practice where you are not only just a part of our team but you are part of the Avanta Dental family. If you feel your are the right fit for this position, apply by calling our office manager Belen at ************ and leaving a 30 second voicemail telling us why you would be the perfect candidate for this position.

Full-time Description Wenatchee Dental is looking for an experienced and dedicated full-time Front Office Coordinator to join their team. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice. In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience. They maintain productive schedules, verify patient insurance information, and collect all co-pays at checkout, scheduling and collections. This position will report to the Practice Administrator. The hourly salary range for this position is $22-26 per hour depending on experience. Schedule is 4 days/week. 5 days/week as needed What You'll Be Accountable For: New patient and hygiene coordination Maintain productive schedules and confirm appointments. Gain financial commitment from patients and collect co-payments. Obtain necessary insurance pre-authorizations. Post and and send insurance claims. Ensure compliance with company policies, as well as State, Federal and other regulatory bodies. Respond to patient billing, treatment, and benefit inquiries. Other duties and responsibilities as assigned by the manager. Requirements High school diploma or general education degree (GED) or equivalent 1 year dental front office experience required, prior dental insurance coordination experience preferred Excellent organizational skills Excellent interpersonal communication skills Patient advocate; empathetic, adaptable, and ethical Ability to multitask effectively Proficient in Microsoft Office Prior experience with Dental software preferred Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice . Salary Description $22-$26

IRG PHYSICAL & HAND THERAPY IS GROWING AND LOOKING FOR A CLINIC MANAGER OR FRONT OFFICE COORDINATOR TO ADD TO OUR TEAM. OFFERING WORK/LIFE FLEXIBILITY, A FUN AND REWARDING CULTURE & PROFESSIONAL GROWTH OPPORTUNITES! YOUR BEST SELF. This is our company motto, and we model our company culture around helping our employees and patients achieve their best selves. Do you want a career that is not solely customer service driven - but involves sales, marketing, business development and community involvement? Do you want to experience the difference of being a part of a company that feels like family - all while offering the best in Physical and Hand Therapy to your community? If so, we want to talk to you. Be a part of our team of like-minded individuals who are passionate about inspiring the community with connectivity, patient-centered care, and a dynamic, upbeat work culture. THE POSITION: Our Clinic Managers and Front Office Coordinators (FOCs) are one of the most integral positions in our company and are not only responsible for day to day medical receptionist duties - but play a crucial role in establishing and maintaining relationships and driving the patient experience. Our FOCs are responsible for optimizing patient appointment schedules, managing all incoming phone calls, processing and converting new referrals, collecting time of service payments and obtaining insurance authorizations. Clinic Managers work closely with Clinical staff and Administrative staff to ensure clinic and patient success. As an intentionally transparent company, our employees gain business skills by learning about KPIs and benchmarks that not only drive clinic success but also patient outcomes. With 35+ locations we connect our front office team globally and regionally for development and collaboration opportunities. WHO YOU ARE: You love people and thrive on establishing meaningful connections You enjoy working in a fast paced and FUN environment You enjoy the challenge of having something new come your way each and every day You are self-motivated, a go-getter, and a self starter You have a positive attitude and a professional appearance You exhibit the ability to multitask without being overwhelmed You are capable of building strong rapport with clients from a variety of backgrounds through strong communication and empathy You are confident in your proficiency with technology and computer systems (EMR, Microsoft Office Suite, etc) WHAT WE PROMISE TO OFFER YOU: IRG Physical & Hand Therapy is the premier providers of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded into our communities and strive to make a positive impact where we live, work, and play. SSPHT is a company that provides a fun, dynamic, and supportive environment for patients and employees. A local experience - we are a PT owned and operated company based in WA state. - no big national corporation in charge of the decisions that impact your patient care. Our administration, billing, and outreach teams are all local and deeply embedded in the therapy community. Our admin is here to support our therapy staff with community connections, referral relations and help you create your ideal patient case load while you focus on what matters, your patients. A 1:1 patient care model - we place patient care and the patient experience at the forefront of our business model. We encourage the human connection and know the best experience for our patients is the maximization of time with our skilled therapists. Student loan assistance - we provide a monthly student loan assistance program to all of our employees to help you pay off those pesky student loans, faster. Career advancement opportunities - Leadership opportunities based on skill and performance, not just on seniority - IRG Leadership Institute courses designed to develop the business skills to help you succeed and thrive throughout your career. Human connection and community involvement is just as important to us as patient care - we are deeply embedded in our communities and encourage all employees to find their passion and get involved. A full benefits package - including affordable medical, dental and vision, 401k matching, paid time off, paid holidays and sick leave. - Here at IRG we care about our staff's health and financial well being and are proud to offer a very competitive benefits package. QUALIFICATIONS/REQUIREMENTS: High school diploma (Bachelors degree in related field preferred) 2+ years experience in a customer facing position Knowledge and adherence to HIPAA laws and compliance regulations PHYSICAL DEMANDS/WORKING CONDITIONS: Physical activity including but not limited to bending, reaching, squatting, lifting and prolonged periods of sitting. Required to work at an IRG facility and be responsible for your own transportation to and from work site. Potential exposure to virus, disease, and infections from patients in the working environment. Ability to perform custodial duties using medical grade cleaning products - including but not limited to - cleaning bathrooms, laundry, and disinfection of exercise equipment. Work for extended periods of time at a video display terminal and will be required to use a keyboard to enter and gather information. Work schedule will be based on the needs of IRG PAY & BENEFITS INFORMATION: Base salary: $18-$23 per hour depending on experience Benefits (please note: benefits eligibility is determined by hours worked, not all programs listed below are offered to all employees): Paid Time Off (Holidays, Vacation, Sick, Personal) Continuing Education Funds Student Loan Repayment Program 401K plan with employer match Medical, Dental & Vision Plans Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) Long-Term Disability Life and AD&D Insurance Employee Assistance Program OUR VISION: Empowering all with a passion and purpose to become their best self. OUR MISSION: IRG is committed to enhancing the health and wellness of our communities through continuous development, delivering a superior experience, and creating exceptional results. OUR VALUES: Integrity, Positivity, Innovation, Accountability and Proficiency DISCOVER WHAT SETS IRG APART: ********************** OTHER OPEN POSITIONS: **********************careers IRG on YOUTUBE: ******************************* IRG is an equal opportunity employer.

Salary Range $17.00 - $26.44 Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members. Pool Employees of Confluence Health receive a range of benefits in addition to compensation. * Retirement Plan * Pool Differential * Sick Leave * Shift Differential * Employee Assistance Program For more information on our Benefits & Perks, click here! Summary Please note: This is a pool position. No guarantee of hours. This position represents Confluence Health during initial telephone, MyChart, and other means of contact by providing patients with appointments, medication refills, information assistance, and access to operational support services and clinical resources. The role ensures a high level of customer service consistent with Confluence Health's vision, mission, goals, and service standards. The ideal candidate will possess strong problem-solving abilities, empathy and patience in dealing with patients, teamwork and collaboration skills, and attention to detail and accuracy. Position Reports To: Clinic Patient Access & SWBD Supervisor Essential Functions * Answer inbound calls promptly and professionally, routing them appropriately. * Schedule and cancel appointments based on need and patient requests, following system and clinic guidelines. Communicate appointment details, required preparations, and necessary paperwork to ensure on-time arrival and preparedness. * Review and confirm appointment details with callers, update patient demographics in Epic, and encourage MyChart enrollment. Inform patients of items to bring to appointments. * Act as a liaison between patients and their care teams. * Assist patients with medication refills, including identifying the need for new prescriptions, instructing patients on next steps, contacting pharmacies, and creating refill requests. * Learn and apply de-escalation techniques. * Relay clerical and clinical messages from patients, family members, and healthcare professionals to administrative and provider staff with clear spelling and grammar. * Identify emergent and crisis situations, gather necessary information, and use critical thinking to determine appropriate next steps, coordinating with provider staff as needed. * Assist patients through the Confluence Health system by coordinating with the Wenatchee Clinic Patient Access Center Nurse Telephone Triage - RNs and connecting patients with appropriate staff and EMS resources. * May be cross trained to handle Switchboard staff duties and shifts. * Other duties as assigned. Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: * High School diploma or equivalent (GED). * Experience in healthcare, call center, or customer service fields. * Ability to work in a fast paced and constantly changing environment with developed customer service principles and practices. * Excellent interpersonal and communication (oral and written) skills. * Proficiency in data entry, numeric typing, and computer navigation. Proper grammar and spelling are essential. Desired: * Experience with computerized systems. * Knowledge of Medical Terminology. Physical/Sensory Demands O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday. Physical/Sensory Demands For This Position: * Walking - O * Sitting/Standing - C * Reaching: Shoulder Height - O * Reaching: Above shoulder height - O * Reaching: Below shoulder height - O * Climbing - O * Pulling/Pushing: 25 pounds or less - O * Pulling/Pushing: 25 pounds to 50 pounds - O * Pulling/Pushing: Over 50 pounds - O * Lifting: 25 pounds or less - O * Lifting: 25 pounds to 50 pounds - O * Lifting: Over 50 pounds - O * Carrying: 25 pounds or less - O * Carrying: 25 pounds to 50 pounds - O * Carrying: Over 50 pounds - O * Crawling/Kneeling - O * Bending/Stooping/Crouching - O * Twisting/Turning - O * Repetitive Movement - C Working Conditions: * Office setting with co-workers, seated in a cubicle, interacting with patients and clinical staff via telephone, MyChart, and other acceptable contact methods. Job Classification: * FLSA: Non-exempt * Hourly/Salary: Hourly Physical Exposures For This Position: * Unprotected Heights - No * Heat - No * Cold - No * Mechanical Hazards - No * Hazardous Substances - No * Blood Borne Pathogens Exposure Potential - No * Lighting - No * Noise - Yes * Ionizing/Non-Ionizing Radiation - No * Infectious Diseases - No

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! Consider joining our team if you want: An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another To start a professional career with Monday through Friday work hours and weekends off A career that provides opportunity for growth; promoting from within is our top priority A comprehensive benefits package. As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. What you will need to succeed: A smile and great attitude Highly developed sense of integrity and strong work ethic Personable and outgoing; able to talk with clients and build rapport and relationships Great attention to detail and providing accurate service Technically savvy; able to use multiple computer systems and ability to adapt to change Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: High school diploma or approved equivalent. Basic math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook. Well-developed smart phone and digital channel skills. Must be organized and display excellent communication skills and a personable attitude. Experience: Previous work in retail, consumer service delivery, or client relations. Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information California Consumer Privacy Act- CCPA 2025 Requisition Post Information* : Posted Date 12/5/2025

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: N/A 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication • Position not eligible for Telecommuting Benefits Per Diem/Temporary Employees Benefit: Coverage: Effective: 403(b) Retirement Plan Mutual of Omaha 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years WA State Sick Leave Employees will accrue 1 hour of Sick Leave for every 40 hours worked Employees are eligible to take paid sick leave for sick leave purposes only after the completion of their 90th day of employment.

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: Must have a valid WA State Driver's License and good driving record. 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication * Position not eligible for Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women's health, and urgent care. Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at *********************************************** KVH puts ‘employee care' high on the priority list, with health benefits like low cost medical, dental, and vision insurance and a robust employee wellness program. KVH offers company contribution toward your choice of medical, dental, and vision insurance coverage, including coverage available for spouses/ domestic partners, and dependent children. KVH believes that continuing education is critical to our mission and vision. We have implemented many educational programs such as the Medical Assistant Apprenticeship program and certification pay to encourage continuing education. We want our employees to know they are valued. One of the ways we show this is by quickly vesting employees, making them pension eligible after just one year of part-time status. To view more details about the comprehensive benefits package we offer to eligible employees visit our website - Benefits - KV Healthcare ******************** Job Description The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers. Qualifications What is required... High School Diploma or equivalent At least one year of general administrative/clerical or customer service experience Current computer experience (medium to expert level) in Microsoft products Demonstrated knowledge of Medical Terminology Previous cash-handling experience What is preferred... Some college coursework Bilingual Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems Certified Professional Coder from The American Academy of Professional Coders Certified Billing and Coding Specialist from the National Healthcareer Association Certified Medical Administrative Assistant from the National Healthcareer Association Additional Information Wage: Wage range currently starts at $19.05/hour and goes up to $28.87/hour. Actual wage will be based on years' of applicable experience. FTE: 1.0 (40 hours/week) Benefits: This position is benefits eligible Union Status: This is a non union covered position

Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66- $17.50 per hour. Benefits- Paid sick leave per Washington law, paid family and medical leave per Washington law, 401K eligible after 2 years with minimum earnings of $5000/yr. Other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.

The Patient Services I's primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient and informal telephone access to clinic services. Job Specific Competencies 1. Greets all patients and guests in a warm and friendly manner. a. Performs AIDET 100% of the time; 90% proficiency score must be maintained. 2. Registers patients; collects demographics and updates data as needed; and assists them with forms if necessary. 3. Schedules appointments for patients using scheduling protocols and answering scripts. 4. Enters accurate data in EMR, EDR and other electronic records in accordance with protocol. 5. Obtains and verifies insurance information. a. Obtains and scans copy of insurance card. b. Verifies eligibility at each appointment c. Collects switch forms and waivers when necessary. 6. Collects and records payments from patients. Balances encounter batch and monies collected with totals in practice management system. a. Responsible for reviewing task buckets and claim work flow work list daily. b. Perform the End of Day Review. c. Barcode and fax all incoming documentation daily. 7. Directs phone calls to proper destination or takes a message as per protocol. 8. Assists patients with information and education on other CVCH programs as approved by Supervisor. 9. Provides accurate verbal translation, English & Spanish, when required. 10. FOR DENTAL ONLY: Schedules appointments for patients using scheduling protocols and answering scripts. a. Confirms all patients the day before scheduled appointment. b. Maintains provider's schedules at number of appointments per day as per Dental Scheduling protocol. This includes follow-up on missed appointments and missed recall. 11. FOR DENTAL ONLY: Dental No Show a. Prepares and mails appropriate No Show letter and documents EDR record (refer to No Show policy). b. Identify reinstatement eligibility, collect documentation required in the No Show policy and submit to Dental Operations Manager for consideration. 12. FOR DENTAL ONLY: Recall Management a. Runs Recall tickler report bi-weekly for upcoming needed appointments and sends reminder postcards (refer to dental recall protocol). b. Makes follow-up calls to current and past due recall patients to schedule appointments. General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations. Job Specifications 1. Education: None required. High School Diploma or equivalent preferred. 2. Certification/Licensure: Must have a valid WA State Driver's License and good driving record. 3. Experience: One year experience in the medical or business/office field or equivalent education and training/certification preferred. 4. Language Skills: Bilingual in English/Spanish required. 5. Essential Technical/Motor Skills: Knowledge of computer applications and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner. Basic computer experience; adequate typing; 10-key calculator and filing skills; ability to communicate with fluency in English/Spanish. 6. Interpersonal Skills: Excellent customer service skills. Ability to work in a collaborative team work environment and/or work independently. Strong interpersonal and communication skills, with the ability to work effectively with a wide range of consumers in a diverse community. Develop and maintain effective working relations with peers, patients, other agencies, contracted providers, and the public. Able to work well independently, learn quickly and adjust work assignments in response to system changes. Caring attitude, commitment to serving low-income patients. 7. Essential Physical Requirements: This job is performed mostly in a typical inside, office environment. Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items weighing a minimum of 10 pounds (assistance is available as needed); ability to read forms and computer screens and to read correspondence and other documents. 8. Essential Mental Abilities: Strong organizational skills, attention to detail, must possess problem solving/reasoning skills, assess and evaluation various situations. Knowledge of federal and state regulations for health care plans. Ability to interpret and manipulate numbers, analyze, assessing/evaluating, and exercise good judgment. Must demonstrate concern for accuracy and attention to detail. 9. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; hear, recognize, and assess verbal presentations of patients; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone. 10. Exposure to Hazards: Possible exposure to airborne/blood borne pathogens, possible exposure to body fluids/blood. Worker is subject to inside and outside environmental conditions on a frequent basis with moderate/extreme noise. Worker has contact with consumers and other staff and may be exposed to severe medical conditions presented by them. Exposure to hazardous substances is a moderate risk and there are possible and physical injurious conditions. Blood/Fluid Exposure Risk Category II 1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks. Age Specific Competency 1. Neonatal (Birth - 30 days) 2. Infant (30 days to less than 1 year) 3. Pediatric (1 year - 12 years) 4. Adolescent (12 years - 18 years) 5. Adult (18 years - 65 years) 6. Geriatric (65 years - Death) Telecommunication * Position not eligible for Telecommuting Benefits * Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE Benefit: Coverage: Effective: Medical Premera (Self Insured) Preferred Provider Employee covered - $60.00 per month Dependents covered - please refer to the benefits Guide 2025 for rates First of the month following the first date of employment. Dental Washington Dental Employee covered - 100% Dependents covered - 50% First of the month following the first date of employment. Paid Leave 120 hours - Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. Holidays 88 hours related to: * New Year's Day * Memorial Day * 4th of July * Labor Day * Thanksgiving Day * Day after Thanksgiving * Christmas Eve * Christmas Day * 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee's timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: * Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) * May 1 - August 31: 2 diversity days (16 hours if 1.0 FTE) * Sept 1 - Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee's contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. Employee Assistance Program Mutual of Omaha No cost short-term counseling for employee and family Immediately. Call ************ Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment. Benefit: Coverage: Effective: Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment. Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment. Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment. Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment. Flex Plan: Medical RedQuote Flex Plan: Maximum $3,200 per year Direct Deposit available First of the month following the first date of employment. Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year Direct Deposit available First of the month following the first date of employment. AFLAC Supplemental insurance - cafeteria plan First of the month following the first date of employment. Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department. Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: * $4,000 for an Associate's degree, vocational, technical, or certification program * $6,000 for a Bachelor's degree * $8,000 for a Master's degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.

Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66- $17.50 per hour. Benefits- Paid sick leave per Washington law, paid family and medical leave per Washington law, 401K eligible after 2 years with minimum earnings of $5000/yr. Other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.