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Patient access representative jobs in Fayetteville, NC

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  • Customer Service Rep - $17-18/hr.

    Foundever

    Patient access representative job in Fayetteville, NC

    Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! This position requires you to be on-onsite. Must live within 50 miles of the Foundever Fayetteville site: 921 Strickland Bridge Rd, Fayetteville, NC 28304 About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview Join our team as a Customer Service Representative supporting one of the largest providers in the U.S. for military service members and their families. You will play a crucial role in resolving customer issues and managing their financial needs through inbound calls. As a Customer Service Representative at Foundever, you'll thrive by utilizing your compassion and communication skills to assist customers with their financial services. With our paid training and comprehensive benefits, you'll be well-equipped to prioritize your financial, physical, and mental well-being, giving you a true sense of purpose in your work. At Foundever, we're passionate about investing in our agents and supporting you in achieving your career goals. You'll have fantastic opportunities to grow within the company, and we encourage you every step of the way! Let's embark on this career journey together! Why You Should Join Us Competitive Pay: Start at $17-$18/hour! Paid Training: Enjoy 100% free professional training. Full-Time Hours: 40+ hours/week, with weekends as needed. Retirement Plan: 401(k) with company matching. Health Benefits: Medical, Dental, Vision, and Wellness Benefits. EAP Support: Access our Employee Assistance Program for added support. Paid Time Off: Recharge with generous PTO Employee Discounts: Great savings on various products and services! Referral Bonuses: Earn money for referring friends! Career Growth: 84% of managers promoted from within. Bonus Opportunities: Unlock extra earning through bonus programs! What We're Looking For Must be at least 18 years old to apply. Education: High School Diploma or GED equivalent is required. Experience: Preferred: 6 months to 1 year of relevant work experience to hit the ground running! Availability: Must have open availability during our hours of operation - flexibility is key! This position requires you to be on-onsite. Must live within 50 miles of the Foundever Fayetteville site: 921 Strickland Bridge Rd, Fayetteville, NC 28304 Key Skills System Navigation: Ability to navigate system tools to search for answers & information Customer Service Aptitude: Strong skills in delivering exceptional service. Reliability: Consistent dependability and responsibility. Critical Thinking: Ability to assess situations and develop empathetic solutions. Service-Oriented: A personal drive to serve others with compassion. Organizational Skills: Strong organizational abilities are crucial for success in this role. Self-paced Learner: Ability to independently study and successfully pass the paid training provided by Foundever. What to Expect After Your Application Next Steps: After completing your application you will receive a secondary email containing a link to our assessment. Once the assessment is complete and your eligibility is confirmed you'll receive an invitation to connect with one of our recruiters for a preliminary interview and job preview. Let's get to know each other! Onsite Session: If we determine you're a great fit for the role, we'll invite you to an onsite session at our facility located at 921 Strickland Bridge Rd, Fayetteville, NC 28304 Discover firsthand why our employees love working onsite and meet the team! Stay Tuned: After your session, be sure to check your email for additional information and next steps. An opportunity is just around the corner! Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at ***************** and connect with us on Facebook, LinkedIn, and Twitter.
    $17-18 hourly 9d ago
  • Patient Representative (Northwest, AR)

    University of Arkansas for Medical Sciences 4.8company rating

    Patient access representative job in Fayetteville, NC

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 12/21/2025 Type of Position:Clinical Staff - Nursing Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | MUSL NWA Van Asche Access Department's Website: Summary of Job Duties:We are looking for a proactive, detail-oriented individual to join our Ortho Clinical Administration team as a Patient Representative. The Patient Representative at UAMS Ortho Clinic plays a vital role in patient scheduling, financial counseling, and revenue cycle management, operating under general supervision. Key responsibilities include advising patients on their financial obligations, connecting them with sponsoring agencies, and ensuring adherence to financial policies. The role also involves managing high-risk pre-certifications, developing strategies to prevent denials, and generating reports to maintain financial accuracy. Additionally, the Patient Representative ensures precise record-keeping, collaborates with insurance providers, and handles billing inquiries. This position contributes to improving the clinic's operational efficiency and enhances patient satisfaction. If you are experienced in financial counseling and revenue cycle management, we encourage you to apply and help us deliver exceptional care to our patients. This posting will be used to fill multiple vacancies that will support UAMS Ortho Clinic locations in Northwest Arkansas, including Fayetteville, Lowell, and Bentonville. Qualifications: Minimum Qualifications: High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling. Knowledge, Skills & Abilities: Ability to follow oral instructions, read, and write. Computer/basic keyboard skills, telephone etiquette skills, General knowledge of office machines, including printers and scanners. Excellent customer service skills. Understanding of financial counseling and revenue cycle management. Ability to manage high-risk pre-certifications and develop denial avoidance strategies. Proficiency in producing and analyzing financial reports to ensure accuracy. Detail-oriented and patient-focused, with experience in financial counseling and revenue cycle functions. Preferred Qualifications: Bachelor's degree in Business, Healthcare, or related OR Associates Degree plus two (2) years of experience in customer service, call center, business office administration, medical office registration, billing, or scheduling Additional Information: Key Responsibilities: Customer Service - Meets, greets and assists the public, answers telephones in a professional and friendly manner. Demonstrates effective communication skills. Communicates accurate and complete information, maintains strict confidentiality. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Follows the Circle of Excellence Guidelines. Promotes guest relations by offering frequently to assist other employees when needed. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills. Check-In & Out/Scheduling Procedures - Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration of patients as needed, inputs and/or updates accurate patient information. Process walk-in's, create new patient charts, access systems for orders, work patient portal and maintains tracker board for multiple departments. Schedule surgeries and/or tests. Issues school/work excuses, send out no show letters, take patient photos for centricity. Responsible for blocking schedules in PHS as appropriate. Insurance Verification/Benefit Explanation -Conducts insurance verification and benefit explanation by running eligibility on patients, perform ABN completion. Conducts authorizations and pre-certifications, tracks pre-authorizations maintains referrals. Enters benefit and authorization information input PCT . Obtains OON waiver and coordinates completion of OON wavers. Reports (Medical & Maintenance) -This position must also maintain initial plane of care (signatures, etc.), and is responsible for inputting daily and monthly statistics and communication any medical records issues. This position will be responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, working in coming and outgoing referrals within the clinic. POS Collections & Patient Counseling -Collects and post payments and issues receipts. Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit & batch POS dollars, and must complete deposit agreement. Counsels patients on any and all related financial information i.e. hospital discounts and reviewing Medicaid screening. Monitors patient balances using the matrix payment method. This position is also responsible for pre-counsel patient regarding the payment expectations for service. Professional Development - Attends required training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs assessment. Maintains required job skill competencies and completes skill assessment annually. Completes and maintains documentation of continuing education hours annually . May perform other duties as assigned Salary Information: Commensurate with education and experience. Required Documents to Apply: Resume Optional Documents: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting Frequent Physical Activity:Lifting, Standing, Talking, Walking Occasional Physical Activity:Grasping, Kneeling, Pulling, Pushing, Reaching, Stooping Benefits Eligible:Yes
    $33k-39k yearly est. Auto-Apply 18d ago
  • Patient Representative (Northwest, AR)

    University of Arkansas System 4.1company rating

    Patient access representative job in Fayetteville, NC

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 12/21/2025 Type of Position: Clinical Staff - Nursing Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: ICE | MUSL NWA Van Asche Access Department's Website: Summary of Job Duties: We are looking for a proactive, detail-oriented individual to join our Ortho Clinical Administration team as a Patient Representative. The Patient Representative at UAMS Ortho Clinic plays a vital role in patient scheduling, financial counseling, and revenue cycle management, operating under general supervision. Key responsibilities include advising patients on their financial obligations, connecting them with sponsoring agencies, and ensuring adherence to financial policies. The role also involves managing high-risk pre-certifications, developing strategies to prevent denials, and generating reports to maintain financial accuracy. Additionally, the Patient Representative ensures precise record-keeping, collaborates with insurance providers, and handles billing inquiries. This position contributes to improving the clinic's operational efficiency and enhances patient satisfaction. If you are experienced in financial counseling and revenue cycle management, we encourage you to apply and help us deliver exceptional care to our patients. This posting will be used to fill multiple vacancies that will support UAMS Ortho Clinic locations in Northwest Arkansas, including Fayetteville, Lowell, and Bentonville. Qualifications: Minimum Qualifications: * High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling. Knowledge, Skills & Abilities: * Ability to follow oral instructions, read, and write. * Computer/basic keyboard skills, telephone etiquette skills, * General knowledge of office machines, including printers and scanners. * Excellent customer service skills. * Understanding of financial counseling and revenue cycle management. * Ability to manage high-risk pre-certifications and develop denial avoidance strategies. * Proficiency in producing and analyzing financial reports to ensure accuracy. * Detail-oriented and patient-focused, with experience in financial counseling and revenue cycle functions. Preferred Qualifications: * Bachelor's degree in Business, Healthcare, or related OR Associates Degree plus two (2) years of experience in customer service, call center, business office administration, medical office registration, billing, or scheduling Additional Information: Key Responsibilities: * Customer Service - Meets, greets and assists the public, answers telephones in a professional and friendly manner. Demonstrates effective communication skills. Communicates accurate and complete information, maintains strict confidentiality. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Follows the Circle of Excellence Guidelines. Promotes guest relations by offering frequently to assist other employees when needed. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills. * Check-In & Out/Scheduling Procedures - Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration of patients as needed, inputs and/or updates accurate patient information. Process walk-in's, create new patient charts, access systems for orders, work patient portal and maintains tracker board for multiple departments. Schedule surgeries and/or tests. Issues school/work excuses, send out no show letters, take patient photos for centricity. Responsible for blocking schedules in PHS as appropriate. * Insurance Verification/Benefit Explanation -Conducts insurance verification and benefit explanation by running eligibility on patients, perform ABN completion. Conducts authorizations and pre-certifications, tracks pre-authorizations maintains referrals. Enters benefit and authorization information input PCT. Obtains OON waiver and coordinates completion of OON wavers. * Reports (Medical & Maintenance) -This position must also maintain initial plane of care (signatures, etc.), and is responsible for inputting daily and monthly statistics and communication any medical records issues. This position will be responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, working in coming and outgoing referrals within the clinic. * POS Collections & Patient Counseling -Collects and post payments and issues receipts. Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit & batch POS dollars, and must complete deposit agreement. Counsels patients on any and all related financial information i.e. hospital discounts and reviewing Medicaid screening. Monitors patient balances using the matrix payment method. This position is also responsible for pre-counsel patient regarding the payment expectations for service. * Professional Development - Attends required training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs assessment. Maintains required job skill competencies and completes skill assessment annually. Completes and maintains documentation of continuing education hours annually. * May perform other duties as assigned Salary Information: Commensurate with education and experience. Required Documents to Apply: Resume Optional Documents: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting Frequent Physical Activity: Lifting, Standing, Talking, Walking Occasional Physical Activity: Grasping, Kneeling, Pulling, Pushing, Reaching, Stooping Benefits Eligible: Yes
    $27k-31k yearly est. Auto-Apply 18d ago
  • Auto Customer Service Reps

    Deacon Jones Collision Center of Clinton

    Patient access representative job in Clinton, NC

    1615 Sunset Ave., Clinton, NC 28328 Auto Body Shop / Collision Repair Technician$25 - $28 per Hour Flat Rate Depending on Experience + Great Benefits! $1,500 Sign-on BonusDo you have any Collision Repair Experience and would like to continue your Career with a Great Company? If so, please apply online today! Walk-in Applicants are Welcome! At our Carolina Collision Center in Clinton owned by Deacon Jones Auto Group, business is booming and we need to hire experienced Body Shop Repair Techniciansto keep up with customer demand.We have lots of work which translates into a lucrative income! If you take pride in restoring vehicles to their pre-collision condition, apply now. We value our employees and invest in their success. Apply online today! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. We offer: $25 - $28 per hour flat rate depending on experience $1,500 sign-on bonus Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities - Body Shop Repair Technician: Review and assess vehicle damage, determine repair of parts and new parts needed. Repair body and frame damage on all makes of vehicles Work with your team in scheduling and completing repairs in a timely and cost-efficient manner. Qualifications/Requirements - Body Shop Repair Technician: I-CAR and or ASE Certification is a plus but not required Working knowledge of shop equipment Attention to detail and top problem-solving skills Team oriented, flexible, and focused on maintaining a high level of customer service Valid driver's license Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drugscreening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $25-28 hourly 21d ago
  • Patient Representative - Clinics-Full Time-Days

    Cape Fear Valley Health System 4.8company rating

    Patient access representative job in Fayetteville, NC

    $2,000 Bonus Facility Cape Fear Valley Podiatry-Fayetteville Department CFV Podiatry, Foot & Ankle Specialists - Fayetteville Job Family Clinics - Outpatient Work Shift Days (United States of America) Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collection department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes; accurate transcription of non-medical dictation; timely submission of reports.Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures Ensure the completion of new patient information and update information for the medical record Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end Order all outside tests requested by the doctor; schedule patient appointments, confirm Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily Transcribe all non-medical dictation Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager File, fax and/or mail reports and records Compile and submit month end reports in a timely manner Assists in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy Assists as required in non-invasive medical procedures or as security observer As possible, knows where administrative/medical staff can be located and directs emergency messages Other duties as assigned Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education and Formal Training: High school diploma or equivalent required Business-related courses preferred Work Experience: 1-2 years clerical experience Medical business office or significant public contact preferred Knowledge, Skills, and Abilities Required: Medical Terminology PC skills preferred Type 45-55 words per minute accurately Tact and ability to deal with patients under stress Good planning and organizational abilities Speaking and hearing necessary to converse with the public Knowledge of ICD-10 and CPT-4 coding for Part B billables is preferred Physical Requirements: Must be able to see and read printed data and monitor screens Manual dexterity Visual and auditory acuity to collect information Verbal communications skills Ability to lift, stoop, bend, kneel, reach Required Licenses and Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
    $30k-34k yearly est. Auto-Apply 60d+ ago
  • Auto Customer Service Reps

    Deacon Jones Ford of Clinton

    Patient access representative job in Clinton, NC

    213 Southeast Boulevard, Clinton, NC 28328 AUTOMOTIVE SERVICE TECHS, MECHANICS HIRING ALL SKILL LEVELSGenerous Pay Plan + Great Benefits! $30 - $45 per Hour Based on Experience! Up to $2,500 Sign-on Bonus for the Right Candidate! 5-day Work Week With Rotating Saturdays Dont Miss This Great Career Opportunity! Walk-in Applicants are Welcome! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. Deacon Jones Ford of Clinton needs to hire Service Technicians / Mechanics of all skill levels. We lookforward to having you join our team to ensure that our customers continue to enjoy excellent customer service.We value our employees and invest in their success. Apply Online Today! We offer: $30 - $45 per hour based on experience - Income Potential $75,000+! Up to $2,500 Sign-on bonus for the right candidate! 5-day work week with rotating Saturdays Medical, Dental and Vision Insurance 401(k) Employee purchase program Paid Vacation / Sick time Opportunities for advancement Responsibilities Service Technician: Perform work as outlined on repair order accurately in accordance with dealership and factory standards Diagnose cause of any malfunction and perform repair Efficiently repair automotive systems, including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards Communicate with parts department to obtain needed parts Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required Notify service advisor immediately if repairs cannot be completed within the time promised Document work performed Keep shop area neat, clean and be able to account for all dealership-owned tools at all times Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor Qualifications and Requirements Service Technician: Service Technician experience preferred but candidates will be experienced in all aspects of maintenance and repair, from simple brake pad replacements to detailed engine overhauls. Ford certification is a PLUS! Ability to read and comprehend instructions and information Must be a team player Valid drivers license and good driving record Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status . RequiredPreferredJob Industries Customer Service
    $26k-35k yearly est. 24d ago
  • Patient Care Coordinator -IRG/Fayetteville Orthopaedics & Sports Medicine

    Upstream Rehabilitation

    Patient access representative job in Fayetteville, NC

    Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Fayetteville Orthopaedics & Sports Medicine to offer exceptional outpatient orthopedic therapy services to the Fayetteville, NC community. We are looking for an energetic and motivated individual to fill our available Patient Care Coordinator position. What is a Patient Care Coordinator? A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions. Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency. Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights. Company Benefits: PTO, holiday pay, medical/dental/vision insurance, and more 401k match Competitive wages Essential qualities of a Patient Care Coordinator: Great attitude and a desire to help others Ability to work independently and as a team Superior customer service and communication skills Ability to multitask and remain detail oriented Adaptable Appropriate computer skills Job Duties Include: Working knowledge of our electronic health records system Navigating between multiple computer programs and web base portals Greeting patients in a friendly, supportive manner Answering incoming calls Scheduling new and reoccurring appointments Verifying insurance coverage and obtaining insurance authorizations Collecting patient payments and balancing end of day Post daily charges into billing software Manage insurance denials and accounts receivable Participating in training programs and staff meetings Prior healthcare and billing experience are strongly preferred. Please do not contact the clinic directly.
    $22k-36k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Integrity Rehab Group

    Patient access representative job in Fayetteville, NC

    Cape Fear Orthopaedic/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fayetteville, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $22k-36k yearly est. Auto-Apply 13d ago
  • Auto Customer Service Reps

    Deacon Jones Autopark

    Patient access representative job in Smithfield, NC

    1115 North Brightleaf Blvd., Smithfield, NC 27577 Automotive Glass / Windshield Installer On-Site PositionGenerous Pay Plan + Great Benefits!Experience Required Needs to be Filled Immediately. Walk-in Applicants are Welcome! At Deacon Jones, were committed to the highest quality customer service, delivered with a sense of warmth, friendliness, individual pride, and company spirit. We measure ourselves by our clients satisfaction. We value our employees and invest in their success. Join the team at Deacon Jones in Smithfield as a Glass / Windshield Installer and become part of a leading organization in the automotive industry. The person we are looking for would be self-motivated and have a strong work ethic ensuring precision and care so that safety and quality standards are met with every installation. The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We offer: Generous pay plan! Vehicle provided for transport to customers. Medical and Dental and Vision Insurance. Employee purchase program Paid Vacation / Sick time No weekends On-going training Opportunity for advancement Responsibilities Glass / Windshield Installer: Install and repair glass in vehicles, specializing in windshields and other automotive glass Follow all safety guidelines during the glass installation and repair process Ensure each installation meets company standards and customer satisfaction Manage inventory of installation supplies and glass Collaborate with team members and participate in training sessions to stay updated on industry standards Requirements Glass / Windshield Installer: Experience is required Strong attention to detail and commitment to quality workmanship Ability to use glass installation tools and equipment proficiently Availability to drive to various locations Good attention to detail Work independently and with efficiency A positive attitude and professional, well-groomed appearance Must be dependable! High school diploma or equivalent Valid driver's license Please upload your resume. Completing the online assessment will grant you priority approval! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing including background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. RequiredPreferredJob Industries Customer Service
    $26k-35k yearly est. 14d ago
  • Registrar (PRN)

    Sampson Regional Medical Center 4.3company rating

    Patient access representative job in Clinton, NC

    The selected applicant will be responsible for providing great customer service to patients and family members. Responsibilities include collecting patient demographic information, insurance information, and medical information. Will also need to obtain patient authorization for consent, produce registration documents and distribute those documents per hospital policy. Additional responsibilities include collecting self-pay balances, collecting deductibles and co-payments, utilizing computers, answering telephone. and verifying medical license of non-medical staff providers that order diagnostic test. Requirements: * High School Diploma, GED or equivalent. * Customer service, excellent communication, basic math and data entry skills required. * Associate's degree in business or healthcare management preferred. * Previous experience in hospital patient access department or front desk physician's office preferred. * Bilingual a plus! Your Health, Our Passion!
    $29k-38k yearly est. 42d ago
  • Dental Front Desk / Patient Services Coordinator

    Clinton Family & Cosmetic Dentistry

    Patient access representative job in Clinton, NC

    Clinton Family & Cosmetic Dentistry (************************************ is searching for an experienced, dedicated, compassionate, and detail oriented Dental Front Desk / Patient Services Coordinator. We are growing and the current opening is for a permanent full-time position, working four (4) or five (5) days and approximately 35-40 hours per week. We are focused on providing exceptional patient care through a great patient experience. We also promote a team-oriented working environment comprised of individuals who provide the highest quality of dental care possible. We want our employees to have fun and enjoy their work! Offering patients a wide range of dental services including preventative, periodontal, pediatric, orthodontic, cosmetic, restorative, endodontic, and reconstructive dentistry. Applicant must have a strong work ethic as well as an outgoing, positive personality. Working interview required. This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. Work experience in a dental office preferred. Dental Assistants looking to make a transition to front desk are also welcome to apply for this position. This position will be responsible for, but not limited to the following duties: answer phones answer patient questions confirm appointments verify dental insurance benefits establish and maintain relationships with all patients schedule patient appointments proactively work to fill hygiene and operative appointment openings check-in patients when they arrive review treatment plans and financing options with patients check-out patients when appointments are complete process payments for patients perform other front desk functions If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Competitive starting salary and benefits package offered. Joining the right practice can change your life and help redefine your career and personal success. Come join our dental family and help us continue changing the lives of our patients.
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator (Bilingual Required)

    Piedmont Health Services 4.3company rating

    Patient access representative job in Moncure, NC

    Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Patient Care Coordinator Department - Admin Reports to - Center Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Perform the following functions for the patient - check - in, registration, bill, referral, medical records and appointment scheduling. Provides excellent customer services. Work Location: 7228 Moncure-Pittsboro Road Moncure, NC 27559 Schedule: Monday - Friday: 8:00 am - 5:00 pm, Saturday: 8:00am - 1:00pm (Rotational) Travel: N/A Duties/ Responsibilities - Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records Assures completion of the registration process Check-out patients and completes necessary close documentation Answers center phone calls in a timely, professional and efficient manner Demonstrates understanding of HIPAA and release of medical information Pull and file medical records as needed Refer patients to external specialty practices as necessary Schedules patient appointments Works in coordination with the Site Director and Center Manager to correct denied claims and assure a minimal individual error rate Attends Center staff meetings and other corporate trainings/meetings as necessary Performances all others duties as assigned or needed. Administrative Duties - All other duties as assigned. Understands all codes and drills. Qualifications - Experience/Education: High school diploma; Preferred experience, one to two years of customer service in health care setting. Current/valid License: None Required: Excellent communication skills required. Pay Range: $16.43/Hourly - $22.08/Hourly Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:173591
    $16.4-22.1 hourly 13d ago
  • Patient Services Coordinator

    First Choice Community Health Centers 4.2company rating

    Patient access representative job in Lillington, NC

    Job Description Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned. Powered by JazzHR 3XoFL2wIwM
    $30k-38k yearly est. 21d ago
  • Dental Front Desk / Patient Services Coordinator

    Garner Family & Cosmetic Dentistry

    Patient access representative job in Garner, NC

    Garner Family & Cosmetic Dentistry - a growing, primarily fee-for-service practice located in Garner, NC (************************ - is seeking a hard-working, engaged, and compassionate Dental Front Desk/Patient Services Coordinator to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors. We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, cosmetic, restorative, prost, implants, and reconstructive dentistry. If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients. What you can expect from us: An environment in which team members are treated with respect, appreciation, and kindness Supportive management that is invested in developing the practice and the people at the practice A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care A learning environment that fosters continuous improvement and growth in skill Consistency in schedule and working hours What a successful team member looks like: Does everything with positivity and enthusiasm Is committed to being a team player and takes pride in the victories of their teammates Looks for ways to make new ideas work, not for reason they won't Has a growth mindset, is open to feedback, and strives to increase their self-awareness Is committed to the practice and doing great work What you will receive: Competitive pay Health, vision, short-term disability, and life insurance Dental benefit 401k with employer match 3 weeks PTO 7 paid holidays Scrub/uniform allowance
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • Patient Coordinator

    Deerfield Management Companies 4.4company rating

    Patient access representative job in Apex, NC

    Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 37 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. This is a part-time role involving 12-hour weekday shifts and a rotating weekend schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. Seeking friendly, people oriented, and customer service focused individuals to join the team! Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
    $29k-35k yearly est. Auto-Apply 30d ago
  • Patient Care Coordinator

    Nu Image 3.8company rating

    Patient access representative job in Holly Springs, NC

    Job DescriptionDescription: At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Schedule: Tuesday through Friday 6:45 a.m. to 5:00 p.m. and MONDAY OFF Travel: Traveling between Holly Springs and Cary locations Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Requirements:
    $25k-34k yearly est. 11d ago
  • Patient Service Rep (Sanford GI)

    Pinehurst Medical 4.3company rating

    Patient access representative job in Sanford, NC

    Pinehurst Medical Clinic (PMC) PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations. Benefits to support you and your family: PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That's why, as part of the PMC team, you'll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here for our benefits overview. What will you do as a PMC Patient Service Representative (PSR) As a PMC Patient Service Representative (PSR) you will serve as an essential part of the patient's experience acting as a liaison between patients and medical support staff by greeting, instructing, and directing patients and visitors. You will perform various tasks such as entering all patient demographics, insurance information, and collection of payments upon check-in/out or when scheduling an appointment. Along with scheduling patient appointments for both established and when appropriate new patients. Check out what a day as a PSR at PMC. A day in the life of a PMC Patient Service Representative (PSR) may include: Greeting our patients and visitors in a prompt, courteous, and helpful manner; answering requests for information. Checking in patients, verifying and updating necessary information, then acknowledging patients and checking patients out. Along with assuring that patients are kept apprised of the physician's timetable in the event, it will increase the patient's waiting time. Advises patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc. Maintaining the lobby in a neat and orderly manner including keeping magazines current. Maintaining and coordinating the physicians' schedules, having a thorough knowledge of physician specialties and medical practices. Answering telephones and returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary. Handling mail, paperwork via fax, and medical records, assuring accuracy and completeness. Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve. Required Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Qualifications One to two-year experience in a medical office setting. Shift: Day Shift (Monday through Friday) no weekends or holidays Pay Type: Hourly (Non-Exempt) The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law
    $29k-34k yearly est. Auto-Apply 18d ago
  • Patient Care Coordinator

    Integrity Rehab Group

    Patient access representative job in Fayetteville, NC

    Cape Fear Orthopaedic Clinic/Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fayetteville, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $22k-36k yearly est. Auto-Apply 15d ago
  • Registrar (PRN)

    Sampson Regional Medical Center 4.3company rating

    Patient access representative job in Clinton, NC

    The selected applicant will be responsible for providing great customer service to patients and family members. Responsibilities include collecting patient demographic information, insurance information, and medical information. Will also need to obtain patient authorization for consent, produce registration documents and distribute those documents per hospital policy. Additional responsibilities include collecting self-pay balances, collecting deductibles and co-payments, utilizing computers, answering telephone. and verifying medical license of non-medical staff providers that order diagnostic test. Requirements: High School Diploma, GED or equivalent. Customer service, excellent communication, basic math and data entry skills required. Associate's degree in business or healthcare management preferred. Previous experience in hospital patient access department or front desk physician's office preferred. Bilingual a plus! Your Health, Our Passion!
    $29k-38k yearly est. 11d ago
  • Medical Office Receptionist (Epic Preferred) - Clayton

    Deerfield Management Companies 4.4company rating

    Patient access representative job in Clayton, NC

    Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. We offer a comprehensive benefits package available on the first of the month following 30 days of employment. Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
    $31k-37k yearly est. Auto-Apply 15d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Fayetteville, NC?

The average patient access representative in Fayetteville, NC earns between $23,000 and $38,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Fayetteville, NC

$30,000
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