Patient access representative jobs in Fayetteville, NC - 243 jobs

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Fayetteville, NC Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Duties & Responsibilities Characteristic Duties and Responsibilities * Manages departmental payroll records and tracking systems; processes monthly payroll for part-time and adjunct instructors, including contract adjustments, using Colleague and Advansys. * Coordinates adjunct instructor onboarding, including new-hire documentation and requests for email and Moodle access. * Serves as a primary point of contact for phone, email, and in-person inquiries; interprets policies, applies established guidelines, and provides procedural guidance to staff, instructors, and students. * Trains staff and instructors on data entry, attendance tracking, contract management, and related software systems. * Prepares and maintains weekly, monthly, and semester reports, including student program completion, certification data, and records supporting compliance and audit requirements. * Creates, updates, maintains, and purges departmental records and files in accordance with retention requirements and compliance standards (excluding CJC records). * Assists with student registration, grade entry, and transcript processing in accordance with institutional procedures. * Supports semester-end reporting, including the Institutional Completion Report (ICR). * Collects, organizes, and maintains departmental agreements, MOUs, and ISAs in both physical and electronic formats to support program operations and compliance efforts. * Works occasional day and evening hours as required. * Performs other duties as assigned Knowledge, Skills, Abilities, and Worker Characteristics * Communicates effectively, both verbally and in writing, and works collaboratively with students, staff, stakeholders, and external partners from diverse cultural, environmental, and socioeconomic backgrounds. * Maintains accurate and efficient administrative documentation. * Demonstrates strong organizational, coordination, and time-management skills with a high level of attention to detail. * Manages departmental supplies and inventory. * Applies basic management principles and administrative best practices to daily operations. * Collects, compiles, and analyzes data to support reporting and operational needs. * Develops and maintains efficient administrative workflows, procedures, and supporting documentation. * Learns, supports, and adapts to software applications and system updates related to departmental operations. * Maintains flexibility to work occasional day and evening hours, as required Working Conditions Work is primarily performed in a typical office environment, involving frequent sitting at a desk or workstation. Occasional travel between campus buildings and to off-site meetings may be required. The position may involve occasional lifting or carrying up to 10 pounds, as well as limited bending, twisting, or reaching. Reporting Relationships Direction Received: Vice President of Workforce Development & Continuing Education Direction Given: Director of Workforce Development & Continuing Education Minimum Requirements Associate degree required. Previous experience in an administrative support role preferred. Position Type Full-time Timeline Provides comprehensive administrative support to ensure the efficient daily operations of the Workforce Development & Continuing Education division. This role supports division-wide payroll, instructional contracts, and compliance activities by maintaining accurate records and databases, ensuring adherence to institutional and regulatory requirements, monitoring student registration and payroll processes, responding to inquiries, and providing direct administrative support to divisional leadership. Salary Range Contact HR

Job Title: Patient Care Coordinator Allmed Benefits: Vision Insurance, Dental Insurance, Health Insurance and 401(k) Pay Rate: $12/hr (Paid Weekly) Work Hours: Monday - Friday business hours Contract to Hire: 01/19/2026 to 06/22/2026 Schedule: Position Summary: The Patient Care Coordinator is responsible for managing front desk operations and delivering an exceptional patient experience. This role serves as the first point of contact for patients and visitors and supports daily administrative functions, including registration, scheduling, and customer service. The Patient Care Coordinator ensures efficient workflow, maintains patient confidentiality, and promotes a positive, professional environment. Primary Responsibilities: Manage front desk operations, including greeting, check-in, and check-out of patients and visitors Assist patients with registration, appointment scheduling, and general inquiries Update and maintain accurate patient information within the practice management system Process payments and address patient questions or concerns in a professional manner Handle patient complaints and assist with issue resolution to ensure patient satisfaction Build and maintain strong relationships with referral sources Organize and manage workflow by routing correspondence, collecting patient information, and managing assignments Deliver courteous, respectful, and professional communication via phone, email, and patient portals Maintain patient confidentiality and comply with all HIPAA policies and regulations De-escalate dissatisfied patients and provide appropriate assistance and support Secure and document information according to established procedures and systems Maintain accurate filing and retrieval of historical records Collaborate with team members and contribute to overall team success Provide consistently high-quality customer service Remain flexible to meet the needs of the position and the team Interact professionally and positively across multiple departments Work effectively both independently and within a team environment Qualifications: High School Diploma or GED required Previous experience in a front desk, patient services, medical office, or customer service role preferred

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Weekend availability needed What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

The selected applicant will be responsible for providing great customer service to patients and family members. Responsibilities include collecting patient demographic information, insurance information, and medical information. Will also need to obtain patient authorization for consent, produce registration documents and distribute those documents per hospital policy. Additional responsibilities include collecting self-pay balances, collecting deductibles and co-payments, utilizing computers, answering telephone. and verifying medical license of non-medical staff providers that order diagnostic test. Requirements: High School Diploma, GED or equivalent. Customer service, excellent communication, basic math and data entry skills required. Associate's degree in business or healthcare management preferred. Previous experience in hospital patient access department or front desk physician's office preferred. Bilingual a plus! Your Health, Our Passion!

Clinton Family & Cosmetic Dentistry (************************************ is searching for an experienced, dedicated, compassionate, and detail oriented Dental Front Desk / Patient Services Coordinator. We are growing and the current opening is for a permanent full-time position, working four (4) or five (5) days and approximately 35-40 hours per week. We are focused on providing exceptional patient care through a great patient experience. We also promote a team-oriented working environment comprised of individuals who provide the highest quality of dental care possible. We want our employees to have fun and enjoy their work! Offering patients a wide range of dental services including preventative, periodontal, pediatric, orthodontic, cosmetic, restorative, endodontic, and reconstructive dentistry. Applicant must have a strong work ethic as well as an outgoing, positive personality. Working interview required. This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. Work experience in a dental office preferred. Dental Assistants looking to make a transition to front desk are also welcome to apply for this position. This position will be responsible for, but not limited to the following duties: answer phones answer patient questions confirm appointments verify dental insurance benefits establish and maintain relationships with all patients schedule patient appointments proactively work to fill hygiene and operative appointment openings check-in patients when they arrive review treatment plans and financing options with patients check-out patients when appointments are complete process payments for patients perform other front desk functions If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Competitive starting salary and benefits package offered. Joining the right practice can change your life and help redefine your career and personal success. Come join our dental family and help us continue changing the lives of our patients.

SUMMARY: Patients Service Representatives (PSRs) coordinate across patient care continuum by being the first and most frequent contact with patients, families, providers, and office staff. PSRs assist in coordination of care by serving as patient and provider advocate by answering all specific questions, while educating and guiding patients through the complicated process of healthcare. PSRs also follow-up on calls by completing research, solving problems, and contacting various parties to implement solutions. The role of PSR focuses on problem solving, patient advocacy, education and guidance by meeting the patient's needs and preferences for quality health care. This is accomplished by delivering proactive, planned, and coordinated evidenced-based care. **Must speak Spanish** ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. Responsible for check-in and check-out of all patients, insuring complete and accurate patient information, entering billing/encounter information into corporate practice management system accurately and timely, collecting co-payments, deductibles, etc from patients, and collecting billing information for all payers types. Provides new and/or established patients with all forms that must to be completed or updated to ensure accurate patient demographic, insurance, financial (Sliding Fee Scale) and UDS information. Must also ensure the completeness of the forms and the accuracy of the data obtained are entered correctly into the corporate practice management system. Information will be updated each time patient comes into office to be seen. Representative will also provide assistance to patient(s) on any question(s) the patient(s) may have pertaining to the form(s). Greeting patients in a professional and courteous manner to ensure excellent customer service and satisfaction. This includes face to face and/or via telephone. Answering telephone calls in a professional and courteous manner and directing phone calls to the appropriate staff member. Scheduling patient appointments (to include follow-up visits) for individual location(s) in a timely manner and in accordance with corporate production goals. Verifying and obtaining all information from the patient regarding demographic, insurance and financial (Sliding Fee Scale) is accurate and all copies of appropriate documentation to support demographic, insurance and financial information is filed in the patient's medical/dental record. Establish medical/dental record for all new patients. Responsible for making sure all the correct administrative and patient care forms are complete and filed in the appropriate order in the medical/dental record. When computer systems are down, retrieve patient medical record for patient visit and provide to the appropriate medical staff and re-file chart upon completion of visit and appropriate signatures have been received. When computer systems are down, responsible for printing encounter form at check-in and entering all encounter charges and receipts immediately upon completion of the visit. Run and balance corporate practice management system end of day charge report totals only when computer system is down. Run and balance corporate practice management system end of day receipt report totals between encounters, batch report (I.e. check conversion, cash and credit/debit card machine) and cash drawer. Complete daily report form for appointments, production, charges, monies collected, batch report totals, drawer start off and petty cash along with corporate practice management system end of the day receipt report totals to Billing Manager at the close of each day. Open mail and distribute mail. Faxing patient correspondence to outside entities from providers. This could include paper or electronic faxes depending on the type of fax. Cover vacancies for Billing and Call Service Representative position(s) during vacations, sickness, or vacant positions. Assist with purging of Medical and Dental records as directed. Complete daily deposit slip(s). Assist billing department in research and follow up on all denials for payment. Provide back-up for call center including appointment scheduling. Responsible for ordering office supplies and keeping work area clean and neat. Other reasonable duties as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School graduate with two years of Medical or Dental clinic front desk operations experience. LANGUAGE SKILLS: Must speak Spanish*** Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. MATHEMATICAL SKILLS: Ability to apply basic concepts of mathematics and computations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPETENCY/SKILLS REQUIREMENTS: Competency required in the areas of communication, excellent verbal and written skills. Use of computer skills to include Microsoft Word and Excel. CERTIFICATES, LICENSES, REGISTRATIONS: None OTHER SKILLS AND ABILITIES: Familiarity with effective use of computerized accounting/billing systems. Must be able to use other equipment such as a fax, copier, scanner, and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, stickler for details, sense of personal responsibility for work performance, and a professional attitude. The ability to work without constant supervision and adhere to policies and procedures is a must. PHYSICAL/MENTAL DEMANDS: The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, pay close attention to details, exercise discretion and good judgment, develop options and solutions to crisis and problems, gather and analyze facts, courteous and professional behavior, deal with stressful situations and adhere to company policies and procedures. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Schedule: Wednesday 1P-7P Thursday-Saturday 7A-7P Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, and collects co-pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility. Reports to the Director or Manager of Department. Essential Functions Ensures all required demographic, billing, and clinical data are obtained and accurately entered into the registration system in a timely manner. Distributes and explains forms, documents, and educational handouts to patients and families. Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments (e.g., co-pays, deductibles) or refers to financial counseling as appropriate. Communicates professionally in-person and by phone; provides clear instructions and excellent customer service. Protects patient privacy and confidentiality in all registration activities. Participates in performance improvement and required education. Works alternate shifts/areas as needed to support department operations. Performs other duties as assigned. Additional Information Populations Served: Does not treat or provide clinical care to patients. Protected Health Information Accessed: Demographic, Insurance, Financial. Exposure: Occupational exposure to bloodborne pathogens may be present. Physical Requirements (typical): Frequent keyboard data entry, sitting, audible speech and hearing; frequent reaching and repetitive hand/arm movements; occasional walking, standing, squatting, pushing/pulling and lifting/carrying up to 25 lbs; rare climbing, kneeling, running, and higher-force tasks. Vision demands include near/far vision and depth perception (constant), color distinction (constant); smell and taste rarely required. Occasional exposure to biological and rare exposure to chemical hazards (e.g., dust, gases/vapors/fumes); latex exposure rare. Knowledge, Skills & Abilities Education: High School diploma preferred. Skills: Critical thinking, decisive judgment, and ability to work with minimal supervision in a fast-paced environment. Rapid learning and navigation of multiple software systems. Effective English communication (read, write, speak, and understand). Ability to complete the Skills Competency Checklist within 90 days of hire.

Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Patient Care Coordinator (Must be fluent in Spanish) Department - Operations Reports to - Center Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service. Work Location: Moncure CHC - 7228 Moncure-Pittsboro Road, Moncure, NC 27559 Schedule: Monday: 8:00am - 5:00pm, Tuesday: 8:00am - 5:00pm, Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 1:00pm, Saturday: 8:00am - 1:00pm (Rotating) Required Travel: N/A (Subject to change) Duties/ Responsibilities - Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records. Assures completion of the registration process. Check-out patients and completes necessary close documentation. Answers center phone calls in a timely, professional and efficient manner. Demonstrates understanding of HIPAA and release of medical information. Schedules patient appointments. Collects office visits payments. Attends Center staff meetings and other corporate trainings/meetings as necessary. Performances all others duties as assigned or needed. Administrative Duties - All other duties as assigned. Understands all codes and drills. Qualifications - Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting. Required: Bilingual (Spanish/English), Excellent communication skills required. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $16.43/Hourly - $22.08/Hourly ( commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:190296

Leading the future of reproductive care At Monash IVF we're trying to change the way society thinks and acts in relation to their fertility. We're removing stigmas, empowering people to make better decisions and to act earlier. Ultimately, we are trying to improve everyone's chance of having a family. That's why it's so important that the people we select to join our team are genuinely compassionate and caring, and truly want to make a difference. If this sounds like you, read on. Monash IVF Group values each and every one of our employees. Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits. * Your professional growth truly matters to us - we're dedicated to supporting you with meaningful development opportunities, guidance, and a commitment to your success. You will have access to participate in an Annual Mentor Program, as well as a Learning & Development Framework that supports your professional goals. * We deeply care about our employees' physical and mental well-being, as well as work-life balance, fostering a supportive environment where you feel valued, heard, and empowered to thrive both personally and professionally. Enjoy access to CU Health Employee Assistance program and Fitness Passport gym membership! * As part of our commitment to you, we offer 12 weeks paid parental leave and exclusive discounts on MIVFG fertility and ultrasound services, providing you with the support you need during life's important moments. * As a Nationally Accredited RTO, M Group Reproductive Healthcare Institute, you will be empowered with the skills and nationally recognized qualifications to unlock new opportunities and reach your full potential. About the role: This is an exciting opportunity for a proactive and compassionate individual who thrives in a fast-paced, patient-focused environment. As the primary point of contact on our phone switchboard, you will play a critical role in managing incoming calls, directing inquiries, and ensuring patients receive timely and accurate information. Your professionalism and empathy will set the tone for an exceptional patient experience. In addition to managing calls, you will provide support across all areas of patient services, contributing to smooth clinic operations. What you'll be doing: * Operate the clinic's phone switchboard as the first point of contact for all patient calls * Triage and respond to incoming calls promptly and professionally, directing inquiries to the appropriate team * Assist patients with bookings, appointment changes, and general inquiries over the phone * Provide accurate information regarding clinic services and processes * Support patient services by performing administrative tasks, including data entry into the patient management system * Assist with reception duties when required, welcoming patients and ensuring a positive experience * Process medical billing and payments in line with clinic policies * Collaborate with internal clinical teams to ensure seamless communication and patient care * Maintain a strong focus on delivering a best-in-class experience for all patients and stakeholders Ideally you will bring the role: * Outstanding phone etiquette and communication skills, with the ability to manage high call volumes professionally and compassionately * Strong administrative skills with exceptional attention to detail * Exceptional computer and IT skills, including proficiency in Microsoft Office Suite * Ability to remain calm under pressure and multitask effectively in a fast-paced environment * Excellent interpersonal abilities, with a patient-focused and empathetic approach * Confidence in handling patient inquiries and providing accurate information over the phone * Ability to work cohesively within a multi-disciplinary team * Superior time management skills and organizational ability * Experience in healthcare administration or medical billing (preferred) * Familiarity with patient management systems and billing software (desirable) * Flexibility to work across multiple clinic locations * Commitment to applying the 5E patient experience principles - Empathy, Entrust, Engage, Empower, Expectation * A willingness to embrace the Monash IVF Group principles - Care, Collaborate, Communicate, Commitment, Create Why work with us? * At Monash IVF, we are more than just a workplace - we are a passionate and innovative community dedicated to empowering individuals and making a real difference in the world of fertility. Our state-of-the-art facilities provide an inspiring environment where cutting-edge technology meets compassionate care. * We believe in fostering a culture of continuous growth and development, offering extensive learning and development opportunities, and our hybrid working model provides the flexibility you need to maintain a healthy work-life balance, while still being a part of a vibrant and fun team. * This is more than just a job - it's an opportunity to join a dynamic and supportive environment. If you're passionate about people and ready to make an impact, we'd love to hear from you! If you're ready to join the brave leaders of reproductive care, please apply now. Closing Date: Friday 30 January 2026 (unless filled prior) Lara Shmidel People and Culture Business Partner ***************************** All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.

Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. We offer a comprehensive benefits package available on the first of the month following 30 days of employment. Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

The primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, and generally keeps the office stocked with necessary supplies. KEY COMPETENCIES Welcoming/greeting patients with a welcoming, professional and polished demeanor Checking-in patients to ensure they have all the necessary information in the patient management software Collecting co-payments Checking-out patients Running and processing applicable reports Monitor office emails Utilizing RevenueWell for confirmations, communication with patients, and insurance requests Insurance Verification and pre-authorizations Closing out and ensuring that registers are balanced daily Completing next day router preparation Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.) Scheduling patients, filling same-day or next-day schedule as needed Monitoring and responding to office voicemails Support Office Manager with EOD process Escalating issues to Office Manager Other duties and responsibilities as assigned. Qualifications Essential Requirements Must have previous dental office experience (6 months or more) Must be present by 7:45 AM as business hours of operations is 8-5 PM Flexibility to be accessible before and after hours based on business need Passing of satisfactory credit check HS Diploma or higher Customer Service experience Ability to work in fast paced work environment and under pressure Ability to balance registers Strong communication skills Must exhibit ethical conduct & confidentiality High attention to detail and accuracy Strong computer skills Outstanding organization skills Ability to demonstrate independent thinking as well as a teamwork approach to job responsibilities. Language and Reasoning Abilities Has excellent telephone techniques and can communicate clearly with patients and team members in person and on phone conversations

Job Description Pinehurst Medical Clinic (PMC) PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations. Benefits to support you and your family: PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That's why, as part of the PMC team, you'll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits click here for our benefits overview. What will you do as a PMC Patient Service Representative (PSR) As a PMC Patient Service Representative (PSR) you will serve as an essential part of the patient's experience acting as a liaison between patients and medical support staff by greeting, instructing, and directing patients and visitors. You will perform various tasks such as entering all patient demographics, insurance information, and collection of payments upon check-in/out or when scheduling an appointment. Along with scheduling patient appointments for both established and when appropriate new patients. Check out what a day as a PSR at PMC. A day in the life of a PMC Patient Service Representative (PSR) may include: Greeting our patients and visitors in a prompt, courteous, and helpful manner; answering requests for information. Checking in patients, verifying and updating necessary information, then acknowledging patients and checking patients out. Along with assuring that patients are kept apprised of the physician's timetable in the event, it will increase the patient's waiting time. Advises patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc. Maintaining the lobby in a neat and orderly manner including keeping magazines current. Maintaining and coordinating the physicians' schedules, having a thorough knowledge of physician specialties and medical practices. Answering telephones and returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary. Handling mail, paperwork via fax, and medical records, assuring accuracy and completeness. Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve. Required Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Qualifications One to two-year experience in a medical office setting. Shift: Day Shift (Monday through Friday) no weekends or holidays Pay Type: Hourly (Non-Exempt) The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law

Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists. Job Description Perform check in and check out duties, including taking payments, scheduling return appointments, updating referral information for VA and TriCare patients, update insurance, demographic information, and patient forms Answer multiline phone, direct calls to appropriate parties, scheduling appointments for current and new patients. New patient scheduling includes creating a patient account, inputting, and verifying insurance and referral information. The position is for our Pittsboro office with the ability to travel to Lillington and Sanford if coverage is needed in those locations Monday - Thursday. Working in Sanford on Fridays. Assists with billing support as needed Qualifications Interpersonal and Service Skills: Conveys a warm, caring, and approachable demeanor. Always displays respect toward others. Ability to anticipate and meet the needs of patients and their families. Self-Motivated Communication: Listens openly and clearly conveys messages and information; writes clearly using appropriate grammar, symbols, and medical terminology; able to interpret and understand documentation of others. Teamwork: Works effectively with others to accomplish objectives and goals. Always offers assistance to others in need throughout the office. Goal Oriented: Appropriately optimistic and inspiring, influencing others to act on their own behalf or for the broader good of the group. Age and Culturally Specific Care: Able to adjust instruction education to meet the patient's age and cultural background. Job Type: Full-time Pay rate for this position is $17+/hr Education: High School or Associate Degree Additional Information All your information will be kept confidential according to EEO guidelines

Job Description Job Title: Patient Care Coordinator Allmed Benefits: Vision Insurance, Dental Insurance, Health Insurance and 401(k) Pay Rate: $12/hr (Paid Weekly) Work Hours: Monday - Friday business hours Contract to Hire: 01/19/2026 to 06/22/2026 Schedule: Position Summary: The Patient Care Coordinator is responsible for managing front desk operations and delivering an exceptional patient experience. This role serves as the first point of contact for patients and visitors and supports daily administrative functions, including registration, scheduling, and customer service. The Patient Care Coordinator ensures efficient workflow, maintains patient confidentiality, and promotes a positive, professional environment. Primary Responsibilities: Manage front desk operations, including greeting, check-in, and check-out of patients and visitors Assist patients with registration, appointment scheduling, and general inquiries Update and maintain accurate patient information within the practice management system Process payments and address patient questions or concerns in a professional manner Handle patient complaints and assist with issue resolution to ensure patient satisfaction Build and maintain strong relationships with referral sources Organize and manage workflow by routing correspondence, collecting patient information, and managing assignments Deliver courteous, respectful, and professional communication via phone, email, and patient portals Maintain patient confidentiality and comply with all HIPAA policies and regulations De-escalate dissatisfied patients and provide appropriate assistance and support Secure and document information according to established procedures and systems Maintain accurate filing and retrieval of historical records Collaborate with team members and contribute to overall team success Provide consistently high-quality customer service Remain flexible to meet the needs of the position and the team Interact professionally and positively across multiple departments Work effectively both independently and within a team environment Qualifications: High School Diploma or GED required Previous experience in a front desk, patient services, medical office, or customer service role preferred

The selected applicant will be responsible for providing great customer service to patients and family members. Responsibilities include collecting patient demographic information, insurance information, and medical information. Will also need to obtain patient authorization for consent, produce registration documents and distribute those documents per hospital policy. Additional responsibilities include collecting self-pay balances, collecting deductibles and co-payments, utilizing computers, answering telephone. and verifying medical license of non-medical staff providers that order diagnostic test. Requirements: * High School Diploma, GED or equivalent. * Customer service, excellent communication, basic math and data entry skills required. * Associate's degree in business or healthcare management preferred. * Previous experience in hospital patient access department or front desk physician's office preferred. * Bilingual a plus! Your Health, Our Passion!

Job Description Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned. Powered by JazzHR 3XoFL2wIwM

Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned.

The Front Desk Coordinator is responsible all front desk functions as well as assisting with patient care when called upon by the physician. Coordinates patient flow and ensures care is delivered safely, effectively and efficiently. Collects patient data, demographics, insurance information, and payments. Accurately enters the obtained information into the electronic health record. The Front Desk Coordinator duties are performed within the framework of Sampson Regional Medical Center policies and procedures and current professional standards. Transitions between practices and performs other duties as needed. Responsibilities include: Ability to assist with other locations within the practice. Answer phones in a professional manner and take accurate notes for messages. Communicate patient requests through computer system or verbally to providers. Communicate effectively and maintain a positive attitude with patients, peers, providers, employers, insurers, family members and other health care professionals Complete non-clinical information for patients. Examples include: Disability forms, FMLA forms, Pharmacy and Handicap forms. Coordinate and schedule patient appointments in an efficient manner. Demonstrate knowledge and proficiency of Electronic Medical Record documentation through Meaningful Use objectives and correctly entering patient information within system. Follow Standards of behavior and present a positive image. Maintain patient confidentiality. Initiate referrals requested by providers. May assist with rooming a patient by taking temperature, blood pressure, height and weight. Organizes and maintains a neat work area. Performs other duties as assigned. Requirements: High School Graduate or higher education. Previous physician office or health care setting experience preferred Ability to read and communicate effectively. Ability to handle multiple priorities with minimal supervision. Additional languages preferred. Intermediate computer knowledge. Strong interpersonal skills required. Hours: This is a full-time position working Monday - Friday. Normally works 30 - 36 hours per week. Additional hours may be required for the effective operation of department. Your Health, Our Passion!