Patient Assess Standards Coord
Patient access representative job in Grafton, ND
Patient Assessment Standards Coordinator Career Opportunity
Join a Team That Puts Your Passion for Detail First
Are you searching for a fulfilling career as a Patient Assessment Standards Coordinator? Look no further; join our team for a journey where your work is a meaningful contribution to patient well-being. As a Patient Assessment Standards Coordinator, you are vital to ensuring the highest standards of patient care, as your role involves ensuring patient assessments are compliant with established standards. This is more than a profession; it's a career close to home and heart, where your dedication significantly impacts the lives of those in our care. If you're passionate about promoting excellence in patient assessments, join our dedicated team.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one , you will have access to:
· Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
· Generous paid time off that accrues over time.
· Opportunities for tuition reimbursement and continuous education.
· Company-matching 401(k) and employee stock purchase plans.
· Flexible spending and health savings accounts.
· A vibrant community of individuals passionate about the work they do!
Be the Patient Assessment Standard Coordinator you always wanted to be
· Assure accurate data extraction from clinical documentation.
· Coordinate timely submission of data for Medicare patients.
· Educate and support staff on proper and accurate documentation.
· Act as the primary resource for problem-solving regarding Quality Indicator coding and IRF-PAI completion.
· Work to improve process of QI coding and all other data collection specific to IRF- PAI.
· Ensure IRF-PAI data is entered and transmitted accurately.
· Ensure IRF-PAI data is transmitted to CMS/UDS within time frames specified for admission/discharge.
· Review, interpret and collect data on each patient in preparation for completion of the IRF- PAI.
· Collaborate with team on identification of potential comorbidities or accurate CMG/RIC categories.
· Ensure all discharged patient records contain the required elements.
· Complete chart audit to allow for timely UDS export and CMS transmission.
Qualifications
License or Certification:
Licensed or certified clinician in healthcare (RN, LPN, PT, PTA, OT, COTA, SLP, Recreational Therapist, Respiratory
Therapist, case manager/social worker)
QI Credentialed
Obtain UDS IRF PPS Certification after 2 years in the PASC role and before the 3rd-year anniversary.
Minimum Qualifications:
Ability to perform assessments.
1 year of healthcare experience.
Attend all EHC IRF-PAI trainings.
Preferred: Experience in rehab or post-acute care, proficient teaching, and communication skills
Effective oral and written communication skills
Strong organizational and critical thinking abilities
Detail-oriented and capable of meeting deadlines independently
Commitment to maintaining high-quality standards in patient assessments.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Patient Assess Standards Coord
Patient access representative job in Grand Forks, ND
Compensation Range: $31 - $42.75 Patient Assessment Standards Coordinator Career Opportunity Join a Team That Puts Your Passion for Detail First Are you searching for a fulfilling career as a Patient Assessment Standards Coordinator? Look no further; join our team for a journey where your work is a meaningful contribution to patient well-being. As a Patient Assessment Standards Coordinator, you are vital to ensuring the highest standards of patient care, as your role involves ensuring patient assessments are compliant with established standards. This is more than a profession; it's a career close to home and heart, where your dedication significantly impacts the lives of those in our care. If you're passionate about promoting excellence in patient assessments, join our dedicated team.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
* Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
* Generous paid time off that accrues over time.
* Opportunities for tuition reimbursement and continuous education.
* Company-matching 401(k) and employee stock purchase plans.
* Flexible spending and health savings accounts.
* A vibrant community of individuals passionate about the work they do!
Be the Patient Assessment Standard Coordinator you always wanted to be
* Assure accurate data extraction from clinical documentation.
* Coordinate timely submission of data for Medicare patients.
* Educate and support staff on proper and accurate documentation.
* Act as the primary resource for problem-solving regarding Quality Indicator coding and IRF-PAI completion.
* Work to improve process of QI coding and all other data collection specific to IRF-PAI.
* Ensure IRF-PAI data is entered and transmitted accurately.
* Ensure IRF-PAI data is transmitted to CMS/UDS within time frames specified for admission/discharge.
* Review, interpret and collect data on each patient in preparation for completion of the IRF-PAI.
* Collaborate with team on identification of potential comorbidities or accurate CMG/RIC categories.
* Ensure all discharged patient records contain the required elements.
* Complete chart audit to allow for timely UDS export and CMS transmission.
Qualifications
License or Certification:
* Licensed or certified clinician in healthcare (RN, LPN, PT, PTA, OT, COTA, SLP, Recreational Therapist, Respiratory
* Therapist, case manager/social worker)
* QI Credentialed
* Obtain UDS IRF PPS Certification after 2 years in the PASC role and before the 3rd-year anniversary.
Minimum Qualifications:
* Ability to perform assessments.
* 1 year of healthcare experience.
* Attend all EHC IRF-PAI trainings.
* Preferred: Experience in rehab or post-acute care, proficient teaching, and communication skills
* Effective oral and written communication skills
* Strong organizational and critical thinking abilities
* Detail-oriented and capable of meeting deadlines independently
* Commitment to maintaining high-quality standards in patient assessments.
The Encompass Health Way
FEMA Disaster Management Accountant
Patient access representative job in Grand Forks, ND
CDM Smith is seeking a Forensic Accounting Specialist with expertise in disaster fraud claims. This role is critical in evaluating and analyzing financial data related to disaster-related claims, including property damage, business interruption, and other loss categories. The specialist will conduct thorough forensic investigations to identify discrepancies, detect potential fraud, and ensure the integrity and fairness of claim settlements. By applying advanced accounting, auditing, and investigative techniques, this individual will play a key role in supporting accurate and just outcomes for all stakeholders.
Successful final candidate could also be asked to work in Las Vegas, NM or Mora, NM.
- Claim Assessment and Quantification: Analyze financial records and supporting documentation to determine the validity and value of disaster-related claims. This may involve reviewing income statements, balance sheets, production reports, payroll records, and supplier contracts to calculate losses accurately.
- Business Interruption Analysis: Assess the extent of business interruption and estimate lost profits, continuing expenses, and extra costs incurred during the recovery period.
- Investigating Fraudulent Claims: Detect red flags, investigate suspicious transactions, and differentiate legitimate losses from inflated or fabricated claims.
- Documentation and Evidence Gathering: Collect and organize all necessary documentation to support claim amounts. This includes gathering invoices, receipts, contracts, photographs, and statements.
- Damage Estimation: Using financial modeling and industry benchmarks, estimate the total financial impact of the disaster on the applicant's assets, inventory, and operations.
- Expert Testimony and Litigation Support: In cases of disputes or litigation, Specialist may be required to present their findings in court, provide expert testimony, and assist attorneys in building their cases.
- Performs other duties as assigned.
\#LI-LP2
**Job Title:**
FEMA Disaster Management Accountant
**Group:**
WAF Field Mod Fringe
**Employment Type:**
Temporary
**Minimum Qualifications:**
- 15 years of in-field experience or 10 years of in-field of expertise with a bachelor's degree.
- HS Diploma or equivalent.
- Domestic travel is required.
**Preferred Qualifications:**
- Certification such as CPA (Certified Public Accountant), CFE (Certified Fraud Examiner), or CFF (Certified in Financial Forensics).
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
100%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Must be a U.S. citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position.
- Demonstrates good organizational skills to balance and prioritize work.
- Strong attention to detail.
- Strong written and oral communication skills.
- Ability to work with multiple stakeholders and process a large volume of requests.
- Ability to adapt to change quickly and remain flexible.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$59.85
**Pay Range Maximum:**
$126.00
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Successful candidate will be required to work in office and field locations as needed.
**Driver's License Requirements:**
An appropriate and valid driver's license is required.
**Seeking candidates for a potential future opportunity!:**
We are excited to announce that CDM Smith won the next 5-year contract for Public Assistance Technical Assistance Contractors - PA TAC V in the West Zone. The West Zone includes Alaska, Washington, Oregon, Idaho, Nevada, California, Arizona, Northern Mariana Islands, American Samoa, Guam, Hawaii, Nebraska, Iowa, Kansas and Missouri. We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an "Evergreen" position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Patient Access Coordinator
Patient access representative job in Grand Forks, ND
Job Description
Patient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care!
Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care.
Why Join Us?
At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska.
As a Patient Access Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction.
The Role: What to Expect
Location: Based in our Grand Forks, ND office.
Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process.
Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records.
Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access.
Key Responsibilities
Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression.
Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details.
Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits.
Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed.
Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations.
Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation.
Perform Other Duties as Assigned to support clinic operations.
What We're Looking For
High school diploma or equivalent required.
Experience in scheduling appointments preferred, especially in a healthcare setting.
Excellent communication skills, both verbal and written.
Strong attention to detail with the ability to multitask in a fast-paced environment.
Proficiency with electronic health record (EHR) systems and general computer skills.
Ability to maintain patient confidentiality and adhere to HIPAA regulations.
Highly organized, self-motivated, and able to work independently.
Strong time management and prioritization skills.
Willingness to learn and adapt to new technologies.
What We Offer
As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:
Medical, Dental & Vision Insurance
Long & Short-Term Disability Insurance
Life Insurance
401(k) Retirement Plan
Generous Paid Time Off (accrual based on hours worked)
Paid Holidays
If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!
Job Posted by ApplicantPro
Patient Access Rep - Fertile Rehab
Patient access representative job in Crookston, MN
RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.
RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.
We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.
RiverView is an Equal Employment Opportunity employer.
Responsibilities
Position: Patient Access Representative - Fertile Rehab
Schedule: Full-Time (.8 fte) - 64 hours per pay period
Clinic days/hours: Monday - Tuesday - Thursday - Friday (8am-5pm)
Pay Range: $20.06 - $28.08 (D.O.E - dependent upon experience)
Job Status: Non-Exempt/Hourly, benefitted position
River View Health has an opening for a full time (64 hours every 2 weeks) Patient Access Representative - Fertile Rehab. This position would cover shifts between 8:00 am - 5:00 pm in our Fertile Rehab, and as needed/directed for our Crookston location. Requires one weekend rotation every 6 weeks from (9 a.m. - 1 p.m.).
The Patient Access Representative:
Answers phones and schedules patients.
Greets and registers patients while collecting and accurately entering all information required for visit.
Communicates clearly and effectively with patients and families, physicians, nurses and insurance companies.
Performs insurance verification either real time or manual verification for eligibility.
Performs point of service, collection of co-pays and other patient liability..
Obtains signatures for all necessary documents.
Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
This position will be cross trained to the Emergency Department for Patient Access responsibilities in that area when needed.
Qualifications
Required:
Minimum two (2) years of customer service experience
Ability to sit, stand or walk for long periods of time
Preferred:
Experience in health care setting
Proficiency with Microsoft Office
1+ years of experience in a Patient Access setting
1+ years of experience with an Electronic Medical Record such as Epic
Basic knowledge of medical terminology and medical insurance
Competencies:
Ensure accurate data entry for patient registration and scheduling
Ability to work effectively in a team environment
Auto-ApplyPatient Access Representative | 32hrs/week
Patient access representative job in Hillsboro, ND
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours - Day Shifts (United States of America)
Scheduled Weekly Hours:
32Salary Range: $16.25 - $23.00
Union Position:
No
Department Details
Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.
Job Description
REGISTRATION
- Greet patients & verifies demographics
- Creating, scanning & routing documents or electronic forms
- Inform patients what the document is & capture signatures on necessary paperwork
- Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
- Collects co-payments, pre-payments, and payments on account balances
- May work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
- Work with nursing team & providers to coordinate & schedule appointments to meet patient's needs, coordinate provider schedule
- Obtain and coordinate referrals & conduct pre-authorization
- Arrange interpreter services
- Check patients in/out
- Operate multi-line phone
- May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
ADDITIONAL DUTIES MAY INCLUDE
- Preparation & coordination of charts
- Organize supporting provider documents
- Initiation & collaboration of patient financial assistance
- Track patient visits & health information management on patient accounts
- Compile, distribute, administer, and score assessments
- Coordination of Telemed appointments
- Reminder calls for appointments
- Hospital admission
- Office duties, such as make copies or send faxes
Qualifications
High school diploma or equivalent preferred. Post-secondary education helpful.
One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
May require BLS for certain locations and/or settings.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
Auto-ApplyFinite Scheduler
Patient access representative job in Grand Forks, ND
The successful candidate will provide their experience knowledge and a continuous improvement mindset to the commercialization of new products and driving efficiencies for our substantial level of SKUs. Responsibilities may also include inventory stock transfer/replenishment responsibilities
Employee Type:
Full time
Location:
ND Grand Forks
Job Type:
Supply Chain Planning
Job Posting Title:
Finite Scheduler
Job Description:
Schedule: Primary work schedule is 1st shift, Monday-Friday, with flexibility as needed
Work Location: 1801 N 36th St, Grand Forks, ND
Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness.
Salary, based on experience and other qualifications: $61,000 - $104,000 annually with additional bonus potential
Position Responsibilities:
Translates weekly item level master schedule into daily, line / shift level schedule aligning business priorities with plant / operational efficiencies
Daily communication with operations regarding production schedule and any potential changes, keeping changes to a minimum.
Adjust and optimize production schedules as needed due to incoming crop and variables associated with intake.
Keep key stakeholders apprised of potential problems or issues impacting the business.
Manage Material Planner to ensure components are available to support the production schedule and maintain targeted inventory levels
Coordinate with Life Cycle Analyst and Material Planners to manage through product transitions and exits to minimize financial exposure to the company.
For some locations/plants, responsibilities may also include inventory stock transfer / replenishment planning.
Utilize systems to continuously drive efficiency and improve productivity as well as optimize scheduling.
Ensure successful ‘Event' execution by utilizing effective planning processes, system set-up, and communication with the cross functional teams (New products, customer promotional / merchandising events).
Set-up and maintain systems to facilitate efficient inventory management, customer service, and operational metrics.
Track and reconcile weekly/monthly metrics versus established targets.
Qualifications and Requirements:
Experience with an ERP system; knowledge of SAP, AS400 desired
Education: Associated Degree; Type Business, Supply Chain, Finance or related field preferred
Certification preferred for position: APICS (American Production Inventory Certification Society)
Demonstrated analytical and communication skills, and technical knowledge required.
Minimum 2 years supply chain, production scheduling, demand planning, or operations experience preferred.
Experience in managing a high level of SKUs.
Working knowledge of S&OP processes and procedures, as well as supply planning desired
Strong Excel skills
EEO Statement:
Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.
Auto-ApplyRelief CSR Route Driver
Patient access representative job in Grand Forks, ND
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
Overview:
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
Schedule: Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission
Responsibilities/Essential Functions:
Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation
Manage daily route independently to ensure accurate and timely delivery of product
Loads/unloads product per company policies, procedures, and guidelines
Review invoices daily for complete and accurate information and make corrections as needed
Meet sales goals and promotes overall route growth to enhance profitability
Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
Assists the sales organization with the procurement of additional new business
Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
Monitor customer feedback and handle customer issues in a prompt and courteous manner
Take responsibility for your personal safety and watch out for the safety of others.
Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age
Must possess a valid driver's license
Must be able to obtain DOT medical certification.
Previous experience as a driver preferred
Demonstrates interpersonal and communication skills, both written and verbal
Must have the ability to work independently with limited supervision
No preventable fatal accident while operating a CMV in a lifetime
No suspension of driving privileges for moving violations in the past 3 years
*Pre-employment DOT physical and federal drug screen are required.
Working Environment/Safety Requirements/Physical Requirements:
Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
Fast-paced environment sometimes requiring irregular and long hours.
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
Must be able to occasionally lift and maneuver 50+ lbs.
This position requires bending, squatting, climbing, and reaching.
Education: High school degree or equivalent
Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
Location: 5030 Gateway Drive Grand Forks, ND 58203
Relief CSR Route Driver
Patient access representative job in Grand Forks, ND
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.
**Overview** :
The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
**Schedule** : Full time, Monday-Friday 1st shift, $24.00/hour PLUS commission
**Responsibilities/Essential Functions:**
+ Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
+ Verify daily preventative maintenance of vehicle and maintain proper operator documentation
+ Manage daily route independently to ensure accurate and timely delivery of product
+ Loads/unloads product per company policies, procedures, and guidelines
+ Review invoices daily for complete and accurate information and make corrections as needed
+ Meet sales goals and promotes overall route growth to enhance profitability
+ Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
+ Assists the sales organization with the procurement of additional new business
+ Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
+ Monitor customer feedback and handle customer issues in a prompt and courteous manner
+ Take responsibility for your personal safety and watch out for the safety of others.
+ Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies
+ Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
**Knowledge/Skills/Abilities:**
+ Must be a minimum of 21 years of age
+ Must possess a valid driver's license
+ Must be able to obtain DOT medical certification.
+ Previous experience as a driver preferred
+ Demonstrates interpersonal and communication skills, both written and verbal
+ Must have the ability to work independently with limited supervision
+ No preventable fatal accident while operating a CMV in a lifetime
+ No suspension of driving privileges for moving violations in the past 3 years
+ *Pre-employment DOT physical and federal drug screen are required.
**Working Environment/Safety Requirements/Physical Requirements:**
+ Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
+ Fast-paced environment sometimes requiring irregular and long hours.
+ Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
+ Must be able to occasionally lift and maneuver 50+ lbs.
+ This position requires bending, squatting, climbing, and reaching.
**Education:** High school degree or equivalent
**Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years.
**Location:** 5030 Gateway Drive Grand Forks, ND 58203
**Qualifications**
**Education**
**Required**
+ High School or better
**Licenses & Certifications**
**Required**
+ Drivers License (Not CDL)
**Preferred**
+ DOT Medical Certification
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Customer Service Representative - IOU
Patient access representative job in Grand Forks, ND
Job Description
Corner Home Medical is a family owned and operated business to service Minnesota and its surrounding areas with the best quality care for providing durable medical equipment to those in need.
Do you love working with people? We are in the business of helping and assisting people to stay in their homes as long as possible. If you are a person who enjoys interaction with customers and variety in your work, this is a great job for you! As a leader in our community and with the business continuing to grow, we are looking to add an outgoing, energetic representative to assist our clients in a retail setting.
What You Will Do:
Be knowledgeable of supplies, prices, and reimbursement.
Be a knowledge expert of Incontinence, Ostomy, and Urological supplies
Obtain insurance information and verify according to company guidelines.
Key all documentation into the computer and verify all information for completeness and accuracy.
Responds to customer questions and concerns.
What We are Looking for:
Previous experience in medical terminology, medical billing or related is helpful but not required.
Excellent written and verbal communication skills and phone etiquette skills.
Proven ability to stay organized and multi-task successfully with multiple priorities.
Must be able to read, write, and speak English fluently.
Experience within the medical field is preferred but not required.
Important Details:
Location: Grand Forks, ND
Job Type: Full Time, On Site
Schedule: Monday - Friday 8:30am - 5:00pm
Compensation: $20/hr
What We Offer:
Health & Wellness Benefits (Health, HSA, Dental, Vision)
Paid Time Off / PTO
401k match up to 4%
Life Benefits (Life Insurance, )
Paid Training
Career Advancement Opportunities
Referral Incentives
Customer Service Representative
Patient access representative job in East Grand Forks, MN
Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our East Grand Forks office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.
Job Duties:
Provide superior customer service by being professionally helpful, curious, and courageous
Process customer transactions accurately and proficiently
Maintain exceptional cash handling skills and accurate balancing
Consistently make customer introductions to banking partners to grow relationships
Diligently examine all transactions to prevent losses and deter fraudulent activity
Desired Skills:
High school diploma or equivalent
Cash handling experience preferred
Strong verbal and written communication skills
Attention to detail
Proficiency in computers
Salary range for this role is $18.00 to $20.00 per hour, depending on experience.
We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.
Customer Service Representative - Grand Forks, ND
Patient access representative job in Grand Forks, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep(01851) - 2705 S Washington St
Patient access representative job in Grand Forks, ND
Customer Service Representative/Pizza Maker- Domino's Pizza
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age
-A winning smile, great attitude and customer focused personality
-Excellent attendance & punctuality
-Basic math & money skills
-Ability to work in a fast-paced environment
BENNEFTS
-Flexible schedule
-Growth opportunities
-Pizza discounts
-Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch.
JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative- Mornings Shifts
Patient access representative job in Grand Forks, ND
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Customer Service Representative
Patient access representative job in Grand Forks, ND
Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995
Job Description
Job Summary
We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.
Responsibilities
Listen, document, and help resolve conflicts with customers
Answer questions or handle complaints from customers
Field phone calls, emails, and chat requests
Provide information to customers about order status and product queries
Process customer orders/changes/returns according to established department policies and procedures
Work closely with the credit department to resolve disputed credit items
Qualifications
Requirements and Qualifications
High school diploma or equivalent
Customer service experience a plus
Experience with corporate phone systems or switchboard preferred
Flexible schedule
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Desk Water Care Specialist
Patient access representative job in Grand Forks, ND
Welcome to Hot Spring Spas & Pool Tables in West Fargo, ND!
Are you a customer service Rockstar with a passion for fun in wellness? Do you thrive in a fast-paced environment where every day is an opportunity to make a difference in people's lives? If so, we want you to join our team as a Front Desk Customer Care Expert!
Job Description:
As a Front Desk Customer Care Specialist, you will be the first point of contact for our valued customers, providing top-notch service with a smile. You will be responsible for assisting customers with their inquiries and ensuring that every visitor leaves our store feeling satisfied and inspired to embrace fun in their wellness journey.
Key Responsibilities:
Greeting customers with enthusiasm and assisting them with their needs
Analyzing customer water samples & providing product recommendations
Answering phone calls and responding to emails promptly and professionally
Ensuring the showroom is clean, welcoming, and stocked with promotional materials
Qualifications:
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a busy environment
Strong attention to detail and problem-solving abilities
Passion for promoting Every Day Made Better through our products and services
Previous customer service experience is preferred
Able to stand for 6-8 hrs. shifts.
If you are ready to bring your positive energy and dedication to the Hot Spring Spas & Pool Tables team, apply now and be a part of our exciting world of fun in your wellness journey!
About Us:
Hot Spring Spas & Pool Tables has been providing top-of-the-line products and excellent service to the West Fargo, Bismarck & Grand Forks communities for over 20 years. We are dedicated to helping our customers create their own personal oasis right in their own backyard. Whether it's relaxing in a hot tub after a long day or enjoying a friendly game of pool with friends, we have everything our customers need to make their leisure time truly enjoyable.
At Hot Spring Spas & Pool Tables, we pride ourselves on our knowledgeable staff and our commitment to customer satisfaction. When you join our team, you become part of a family that is passionate about helping others create a relaxing and fun-filled environment in their own homes. Come join us and be a part of something special!
#hc212528
Customer Service Representative - Full-Time
Patient access representative job in Grand Forks, ND
Start your career with Enterprise! We're hiring immediately for a Customer Service Representative at the Grand Forks International Airport!
Get on the fast track to a more rewarding career with National and Enterprise - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This is a Full-Time position working 40 hours a week.
This position is located at the Grand Forks International Airport (GFK). Address is 2301 Airport Drive, Grand Forks, ND, 58203
We offer a robust Benefits Package including, but not limited to:
Competitive Compensation - This position has a starting wage of $18 / hour plus bonus/commission opportunities (Potential for $12,000 in annual bonus and commission.)
Paid Time Off, starting with 15 off per year
Health, Dental, Vision insurance; Life Insurance; Prescription coverage
Employee discounts on car rentals, car purchases and much more!
401(k) retirement plan with company match and profit sharing
We're a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 60 years ago with a commitment to the communities that we serve, we operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth.
The available schedule is:
Sunday - Thursday 9am - 6pm
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
High School Diploma or G.E.D. required
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be at least 18 years old
Auto-ApplyPatient Service Representative
Patient access representative job in Thief River Falls, MN
As a Patient Service Representative at RehabAuthority, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.
Pay: $19-21/hr based on experience & skill set
Schedule: Full time
Location: 1511 Highway 59 South Ste A Thief River Falls, MN 56701
Essential Job Functions:
Patient Interaction:
Greet and welcome patients with professionalism and warmth.
Schedule appointments and manage patient inquiries both in person and over the phone.
Collect and verify patient information, insurance details, and necessary documentation accurately.
Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.
Administrative Support:
Maintain patient records and ensure all documentation is complete and accurate.
Assist in keeping front office area neat, tidy and organized
Coordinate with clinical staff to ensure a seamless patient experience.
Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
Communication and Coordination:
Liaise effectively between patients, clinical staff, and other departments within the facility.
Communicate clearly and professionally to address patient concerns or questions.
Miscellaneous Operations:
Maintain a clean and organized reception area.
Assist in managing inventory and ordering office supplies as needed.
Participate in team meetings and contribute ideas for process improvement.
Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies
Physical Requirements:
Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
Vision: Clear vision for reading and analyzing documents.
Communication: Ability to communicate effectively verbally and in writing.
Mobility: Occasional movement within the office environment.
Qualifications:
High school diploma or equivalent; additional education in healthcare administration is a plus.
Proven experience in a customer service role; healthcare setting preferred.
Proficiency in using office software and scheduling systems.
Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
Attention to detail and accuracy in handling patient information and documentation.
Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
Customer Service Representative Nights and Weekend
Patient access representative job in Grand Forks, ND
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
· Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
· Honesty and good work ethic· Strong customer service skills· Basic computer proficiency
Physical Demands
· Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyMedical Billing & Collections Specialist
Patient access representative job in Michigan City, ND
NuVasive Clinical Services, a subsidiary of Globus Medical Inc., is a leading provider of intraoperative neuromonitoring (IOM) services to surgeons and healthcare facilities. IOM technology gives those in the operating room real-time insight into the nervous system, which can help surgeons reduce surgical risk by providing critical information and alerts throughout the procedure.
Position Summary:
As a Revenue Cycle Specialist with NCS, you will provide administrative support in the billing and collections function of the medical revenue cycle process. Prepare new charges, complete insurance verification, maintain patient records, and will be responsible for collecting on outstanding accounts receivable.
Essential Job Functions:
* Obtain needed and or corrected information by contacting the patient, physician's office, hospital, next of kin, insurance carrier, etc.
* Verify all patient information uploaded is accurate.
* Review medical documents and patient information to ensure insurance criteria is met prior to billing
* Activate and bill patients within the billing system.
* Maintains the database by entering, updating, and retrieving data, as well as formatting and generating reports.
* Assists in resolution of outstanding accounts receivable problems from past due accounts.
* Responds to inquiries from customers or external collection resources.
* Places calls and sends messages to those with unresolved issues.
* Understands and maintains all governmental, regulatory and company billing and compliance regulations and policies for payers
* Follows-up with payers, patients, and other appropriate parties to collect open billings in a timely manner
* Identifies and reports to management any payer issues with regards to billing and collections
* Reviews, analyzes, and reconciles initial Accounts Receivable and Order Entry exceptions and discrepancies to provide accurate invoicing and prompt payment
* Performs other duties as assigned
* Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies
* Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
* Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Basic Qualifications:
* High level of quality awareness, accuracy, and attention to detail
* Strong communication, organizational, and problem-solving skills
* Data-oriented with basic proficiency in MS Office Applications, strong analytical skills, and the ability to create detailed reports
* Sense of urgency and customer-oriented mindset with understanding of Health Insurance Portability and Accountability Act (HIPAA) compliance and Protected Health Information (PHI)
* Ability to work independently, multitask and handle various priorities in a fast-paced environment
* Working knowledge of payer reimbursement guidelines and government, regulatory and company billing and compliance regulations/policies for assigned payers
* Effective verbal and written communication skills
* Typically requires a minimum of 1-2 years of related experience
* High school diploma or equivalent required
Travel and /or Physical Demands:
* Ability to sit for long periods of time, 6-8 hours per day in front of computer screen
Our Values:
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
* Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate ab our role in improving the lives of patients by continuously developing better solutions.
* Customer Focused: We listen to our customers' needs and respond with a sense of urgency.
* Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
* Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
Equal Employment Opportunity:
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.