Customer Service Representative
Patient access representative job in Grand Junction, CO
Join Our Team as a Customer Service Representative
At Rocky Mountain Air Solutions, we make life better - for our customers and for each other. We don't just fill orders-we fuel industries and build lasting relationships. We're looking for driven, dependable individuals to join our customer service team in Grand Junction, Colorado. If you thrive in a fast-paced environment, enjoy solving problems, and want to grow with a company that values your contributions, this is your opportunity.
Key Responsibilities
Drive branch sales performance through out-bound calls to potential and existing customers
Assist customers with their accounts (taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.)
Troubleshoot complex issues with customer processes/needs
Complete warehouse-related activities such as cycle counting, shipping and receiving of product
Support the branch delivery driver role via logistical support and sometimes back-up delivery driving
Why You'll Love It Here
At Rocky Mountain Air Solutions, we believe in empowering our team and providing opportunities for growth and development. Here's what you can expect:
Collaborative Culture: You'll join a supportive team that values professionalism, accuracy, and collaboration.
Hands-On Learning: We'll train you on everything from industrial gases to welding equipment-no prior experience required.
Career Growth: Our rotational training program sets you up for long-term success, including obtaining your CDL B with HAZMAT endorsement.
Meaningful Work: You'll help customers solve real problems and keep essential industries running smoothly.
What We're Looking For
A bachelor's degree (preferred)
Strong attention to detail and problem-solving skills
A team player who can also work independently
Physical ability to move gas cylinders and 60 lb. boxes
A valid driver's license with a clean record
The Logistics
Monday-Friday daytime hours
On-call rotation with minimal after-hours demand
Travel to other branches during your first year of training (expenses covered)
Compensation & Benefits
Starting pay: $24-26/hour (based on experience)
Medical, dental, life, and long-term disability insurance
401K + quarterly profit sharing
Paid holidays, vacation, and sick time
Patient Registration Representative I, Grand Valley Pediatrics, Full-Time
Patient access representative job in Grand Junction, CO
Patient Registration
Job Type: Full-Time
Schedule: Monday - Friday and a Saturday a month
Responsibilities:
Processes incoming and outgoing calls efficiently and politely.
Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
Schedules appointments and records all information in patient charts.
Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
Completes administrative functions for the clinic as assigned by the Practice Administrator
Requirements:
High school diploma or equivalent,
Minimum Experience: One (1) year of customer service experience; training in a medical practice preferred
Compensation:
$18.00 - 20.70 per hour, depending on education and experience.
Discretionary bonuses, relocation expenses, merit increase, market adjustments, recognition bonuses, and other forms of discretionary compensation may be available.
Benefits: Medical, dental, vision insurance
Life Insurance
Free Parking
Paid time off
Education assistance
403(b) with employer matching
Wellness Program
Additional benefits based on employment status
Additional Information:
Relocation: Must relocate to Grand Junction, CO 81505 before starting work.
Work Location: In-person/onsite
Application Deadline: Posting will remain open until December 20, 2025, or until the position is filled
Be Extraordinary. Join Us Today!
Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Patient Access Associate I Registration Specialist
Patient access representative job in Grand Junction, CO
Days Monday - Saturday
You.
You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Registration Specialist.
You know how to move fast. You know how to stay organized. You know how to have fun.
You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Us.
St. Mary's Medical Center is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 346-bed regional medical center is in Grand Junction, one of the most beautiful places on earth. Our mission is to bring health and hope to the poor, the vulnerable, our communities and each other.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
We.
Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity.
We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing.
We're proud of what we know, which includes how much there is to learn.
Your day.
As a Patient Access Associate I / Registration Specialist, you need to know how to:
Register patients. Confirm, enter, and/or update all required demographic data on patient and guarantor on registration system. Avoid overlays and duplicate patient medical records. Follow procedures when identifying a patient and applying the patient identification bracelet. Register patients during downtime following downtime procedures and enter data into registration system immediately upon system availability.
Obtain and explain copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization if not verified by PASC. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verify insurance to determine coordination of benefits and obtain authorization and/or referrals as required. Screen for and process non-covered services and waiver of liability (ABN) through automated screening at time of service.
Inform self-pay patients of liability due, prepayment requirements and coordinate screening of alternate funding sources if applicable. Prepare estimate of procedures, calculate advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Coordinate with clinical areas and other ancillary departments to obtain accurate orders in order to establish patient financial expectations.
Collect patient payments and provide accurate receipt. Post all payments in system. Reconcile receipts with cash collected and completes required balancing forms. Document patient account notes for all interactions/transactions.
Maintain departmental and/or individual work queues and reports as required. Explain/answer patient billing inquiries and interpret statement data to resolve accounts. Escalate account issues which cannot be resolved. Update the emergency department room tracking system.
Your experience.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School Diploma or equivalent, required
Strong organizational skills and attention to detail, required
At least one (1) year of experience in the hospitality or service industry, preferred
Your next move.
Now that you know more about being a Patient Access Associate I / Registration Specialist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.
Auto-ApplyCustomer Service Representative
Patient access representative job in Grand Junction, CO
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $17.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCorporate Scheduler
Patient access representative job in Grand Junction, CO
Why Work at Shaw? From the day you are hired, we support you in your career - providing new opportunities and allowing you to focus on the unique skills and value you bring to the company. As a member of the Shaw Team, you will stand out as a world-class construction professional. While we take our work seriously, we promote a fun, safe, supportive, and encouraging work environment. We also encourage work/life balance and community involvement for all of our employees.
At Shaw, we believe diversity is what makes us unique as a company. Each individual we hire brings something different to the buildings and the relationships we build. We strive daily to create an environment where our employees feel supported and welcomed in both our company and the construction industry. We welcome new ideas, skills, passions, cultures, and backgrounds to create an even stronger Shaw culture. Thats why in 2024, The Denver Post named Shaw to the Top Work Place list for the fourth time. #WeAreShaw means more than just working at Shaw, it represents the diversity, safety culture and community of Shaw.
Job Summary:
Provide support for projects by developing, preparing and updating project schedules and act as primary scheduler for projects. Provide leadership, oversight, and guidance for direct reports. Responsible to protect and promote the interest of Shaw in all matters.
Job Responsibilities:
* Create proposals and detailed construction schedules to assist Marketing, Pre-Construction and Operations.
* Visit jobsites to review job status, update schedule, and provide feedback to project team on areas of concern & where improvements can occur. Report findings to Executives. Help teams with all things schedule.
* Provide the data and resources to adjust schedules for market and regional factors like materials markets, labor force, seasonal weather patterns, etc.
* Lead detailed critical path analysis for problem projects, root cause analysis for issues, support project teams to coordinate with subcontractors schedule issues and recovery schedules.
* Guide project teams in assessing sequencing / methods of construction, project delays / impacts, alternate work plans, and recovery schedules.
* Develop and teach CPM planning & scheduling training programs for operations and self-perform staff.
* Experience with CPM (Critical Path Method) scheduling software including Primavera and ASTA
* Master ability in use of scheduling software utilized by Shaw (particularly ASTA), and knowledgeable about software used by others in construction industry (P6, MS Project, etc).
* Attend the kick-off and coordination meetings (of large systems, MEP, etc.) to get acquainted with subcontractors key project personnel; and with Owner/Clients, as applicable and needed.
* Daily travel will be required, along with some overnight travel.
* Prepare monthly reports tracking schedule progress for projects.
* Training of Shaw employees on all scheduling software and best practices.
* Develop CPM schedules in preconstruction based off Concept and Schematic construction documents.
* Perform other duties and take on other responsibilities as required.
Requirements:
Four-year college degree and at least five years of building construction
experience required. Knowledge in all types of building construction projects and
delivery methods.
Thorough knowledge and understanding of the general construction practices and
techniques, construction document reading, and construction means, methods
and materials. Knowledge of Critical Path Method scheduling and schedule
analysis for time extension requests, types of delays and claims. Ability to
recognize on jobsite visits where there are schedule sequencing areas of concern
and where sequencing improvements can occur. Good Communication skills
along with the ability to deal with different personalities. Must be capable of
working independently and possess strong management, leadership and
interpersonal skills. Must be able perform schedule impact analysis and will be
required to help the Project Managers and Project Superintendents sell the
schedule impacts to ownership for time delays.
Compensation:
* Pay Type: Salary
* Pay Range: $105,000 to $160,000 per year, based on qualifications and experience.
* Other Compensation: Bonus commensurate with individual performance, company performance, and experience.
Benefits:
* Paid Time Off
* Paid Holidays
* 401(k) Plan with Company Match
* Medical, Dental, and Vision Insurance
* Wellness Program
* Employee Assistance Program
* Health Savings Account (HSA) with Company contribution
* Flexible Spending Account (FSA) Options
* Life and AD&D Insurance (company paid) and Voluntary Life & AD&D Insurance (employee paid)
* Long-term Disability Insurance (company paid)
* Short-term Disability, Critical Illness, Hospital Indemnity, and Accident Insurance (employee paid)
Engager/ Patient Care Coordinator
Patient access representative job in Grand Junction, CO
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Grand Junction, CO
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18-$19/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the licensed hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily
• Promote all Lucid Hearing products to members with whom they engage
• Educate members on all of products (non-hearing aid and prescription/over-the-counter hearing aids) when interacting with them
• Assist licensed providers when necessary, calling past tested members, medical referrals to schedule recurring business, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a Leader
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar communication skills
Business development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
© 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved
Customer Service Rep
Patient access representative job in Grand Junction, CO
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Grand Junction, CO
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT THE AGENCY:
Sean brings over 20 years of experience in the insurance industry and has proudly served as a State Farm Agent and business owner for more than 15 years. Supported by a dedicated team of nine, Seans agency is committed to delivering exceptional service and fostering a positive workplace environment.
We offer on-the-job training to help you grow and thrive in your role, along with health benefits, a 401K plan, paid time off, and sick pay to support your well-being and work-life balance.
If youre ready to join a team that values your growth and contributions, wed love to connect with you!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sean Brumelle - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Patient access representative job in Grand Junction, CO
Job DescriptionBenefits:
Customer Service
Free uniforms
Opportunity for advancement
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Customer Service Representative - Horizon Drive
Patient access representative job in Grand Junction, CO
"What's it about?..." Remember the time another person put your happiness and wellbeing first? They listened to you. They understood. And then, they did everything they could to help you to be happier and better off? That is what this job is all about: Caring About Others. And if it's one thing you know better than anyone else, it's your ability to "care". Want proof of your expertise? Just ask your best friend.
Below, we'll get into some nuts and bolts of what we're looking for. Don't let the wealth of details overwhelm you. We believe in you. You can do it.
General Purpose
The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer service. They receive and pay out money, as well as accurately keep records of cash and negotiable instruments involved in the Bank's various transactions.
Essential Duties/Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Regular and Reliable on-site attendance is required as an essential function of this position.
* Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards).
* Uses numerous software applications to accomplish daily tasks with minimal errors.
* Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise.
* Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
* Understands the features and benefits of Alpine Bank consumer and business products and services.
* Answers basic customer inquiries and cross-sells when appropriate.
* Works effectively in a team oriented environment.
* Follows all bank policies and procedures.
* Performs other duties as assigned.
Employees are held accountable for all duties of this job.
Job Qualifications
Knowledge, Skills, and Ability:
* Customer Service oriented individual.
* Ability to manage multiple tasks simultaneously in a fast-paced environment.
* Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops.
* Basic mathematical and cash handling skills.
* Basic keyboard navigation ability.
* Understanding and application of banking compliance regulations.
* Proficiency in Microsoft Office products (including Outlook and Word) is preferred.
* Bilingual abilities are a plus.
Education or Formal Training:
* No specific education or formal training required.
Experience:
* An entry-level position requiring little or no banking experience.
* Previous cash handling and/or customer service experience preferred.
Working Conditions
Working Environment:
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. There are prolonged periods of standing in a generally fast-paced environment. Some evening and weekend hours may be included.
Physical Activities:
These are representative of those which must be met to successfully perform the essential functions of this job.
Physical demands standing for long periods of time, good eyesight and hand/finger dexterity, and ability to handle some mental stress when dealing with upset customers. May spend significant time doing computer work. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee also may have to lift up to 50 pounds. Repetitive motion likely.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Starting Rate of Pay is between $16.50 and $21.50 per hour, depending on experience.
For an overview of our employee benefits please visit: Alpine Bank Careers Page
Position is anticipated to close December 31, 2025, or until filled.
Patient Care Coordinator
Patient access representative job in Grand Junction, CO
General Information Ref # 932 Department Clerical Job Site Amigo Animal Clinic Date Published 10-24-2025 Pay Class Full-Time Base Min. $ 16 Base Max. $ 18 Description & Requirements Amigo Animal Clinic is proud to be part of the Grand Junction, CO community, delivering exceptional small animal care. Our foundational mission is ensuring patient well-being while fostering a collaborative environment where every teammate feels valued. We are committed to gold-standard practice, which is why we hold ourselves accountable to the rigorous standards of AAHA accreditation. If you are seeking a supportive hospital where you can immediately contribute to high-quality medicine, this is your opportunity to do your best work.
Joining our team means plugging into a network that is intensely focused on helping you reach your professional goals. We ensure our veterinarians have access to internal specialty consultations to support complex case management and continuous learning. For all teammates, we have dedicated career development programs designed to help you succeed, whether you are pursuing credentialing as a veterinary technician or charting a path toward future leadership roles within the hospital. You will find the resources necessary to grow your expertise and advance your career here.
Our primary focus is providing compassionate and evidence-based medicine for small animals. While we maintain a deeply local community feel, our commitment to AAHA guidelines ensures you are practicing the highest caliber of general medicine. We maintain an open culture of continuous learning, encouraging case discussion and collaboration across all departments. This supportive environment allows you to develop advanced skills and utilize the resources provided by our larger organization, ensuring we consistently deliver the best possible outcomes for our patients.
Grand Junction, CO offers a quality of life defined by immediate access to stunning natural beauty and exceptional outdoor recreation. Located on the western slope of Colorado, you can enjoy mountain biking, hiking, fishing, and skiing, often minutes from your front door. The region provides a relaxed community atmosphere with the benefits of a growing small city. This location is ideal for those who value spending their time away from the hospital exploring the unique landscapes of the Colorado Plateau and enjoying a friendly, tight-knit community feel.
This position will be posted a minimum of three days.
Job Description
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities and Benefits
Essential Functions: - Maintains and upholds the Core Values and Mission Statement of MPH. - Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. - Warmly welcomes clients upon their arrival and escorts them to the exam room. - Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. - Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. - Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. - Schedules follow-up appointments and future wellness visits. - Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. - Clearly explains discharge instructions and addresses client inquiries. - Handles client checkouts and collects payments in the exam room. - Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: - Performs other related duties as assigned.
Patient Services Specialist Heart and Vascular Grand Junction Part-time
Patient access representative job in Grand Junction, CO
Join Our Heart & Vascular Center as a Patient Services Specialist!
Are you passionate about helping others and delivering top-notch customer service? We're looking for a part-time Patient Services Specialist to join our friendly, positive, and dedicated team!
Why You'll Love This Role:
We're committed to investing in you!
Work 24 hours per week/weekdays.
Make a meaningful impact in patients' lives every day
Be part of a supportive and welcoming team
Work in a professional medical setting where your customer service skills shine
What We're Looking For:
â Previous customer service experience in a medical setting
â Bilingual (Spanish & English) preferred, but not required
â A warm, friendly, and patient-focused attitude
If you're ready to be part of a team that truly cares, we'd love to meet you!
Apply today and take the next step in your career with us.
Patient Services Specialist - Key Responsibilities
Greet & assist patients and physicians with a professional, friendly attitude
Manage patient flow - check-in/out, keep appointments on schedule
Maintain accurate records - update demographics, insurance, and appointments
Handle communications - triage calls, schedule via E-fax, email, text, and phone
Organize medical records - retrieve and manage patient files
Stay efficient & professional - multitask in a fast-paced environment with a positive demeanor
Collaborate with clinical staff - ensure seamless coordination between providers and patients
Deliver excellent customer service - create a welcoming and supportive experience for all patients
QUALIFICATIONS
High school diploma or equivalent.
Clerical: typing filing, scheduling, computer, phone and people skills
Excellent customer service; strong computer skills; outstanding communication; multitasking skills are required.
Ability to multi-task in a fast-paced environment.
Bilingual (English/Spanish) preferred.
Patient care background and/or medical scheduling experience required.
BENEFITS
Valley View offers a robust benefits package designed to support your health, well-being, and financial future:
Medical, Dental and Vision
Annual Bonus
based upon organizational and individual performance.
Flexible Spending Account (FSA)
Generous Paid Time Off accrual
Tuition Assistance
401(a) and 403(b) plans
Employee Assistance Program
Employee discount on Valley View Services
Use of Sunlight and Aspen SkiCo day passes
Access to Sunlight and Aspen SkiCo day passes
Exclusive discounts at local gyms.
APPLICATION SUBMISSION END DATE
Application window will close upon successful hire of qualified candidate
Scheduling Coordinator
Patient access representative job in Grand Junction, CO
Job Description
Scheduling Coordinator
Schedule: Mon-Thurs 8am-5pm, Fri 8am-4pm
Salary: $16-19/hour depending on experience
We are a patient-centered orthodonic practice committed to providing exceptional care and creating a welcoming, professional environment. We are looking for a friendly, detail-oriented Scheduling Coordinator to join our front office team. The Scheduling Coordinator is the first point of contact for our patients and plays a key role in keeping the office running smoothly. This role involves customer service, appointment management, communication, and administrative support. The ideal candidate is organized, dependable, cheerful, and able to multitask in a fast-paced environment.
Key Responsibilities
Front Desk & Patient Experience
Greet patients warmly upon arrival and help them feel welcomed.
Check patients in and out, schedule and reschedule appointments, and manage the daily schedule with attention to detail.
Maintain a clean, tidy, and professional front desk and waiting room area.
Monitor waiting room and bathrooms regularly to ensure cleanliness and comfort.
Print the Daily Schedule, Collections Report, Medicaid Report, and complete the Morning Huddle sheet accurately and on time.
Check DentaQuest and manage patient alerts, comments, and documentation.
Scheduling & Patient Follow-Up
Answer all incoming phone calls promptly with a friendly, professional tone.
Check voicemails throughout the day and return calls in a timely manner.
Monitor office email inbox hourly to manage appointment changes and provider requests.
Determine when appointment overrides are appropriate using good judgment.
Mark and manage no-shows, including calling patients and documenting communication.
Participate monthly in completing the “Active Patients Without a Future Appointment” report by calling patients and documenting outreach.
Insurance & Payment Processing
Call insurance companies and gather benefits information for the Insurance Coordinator.
Process payments accurately: credit cards, checks, and cash.
Add charges and payments to the correct ledger and billing party.
Follow cash-handling procedures, including end-of-day deposits.
Office Support & End-of-Day Duties
Send referrals and x-rays to other offices promptly.
Upload patient photos, scan/file/shred documents, and maintain office organization.
Assist with end-of-day reporting and closing tasks.
Other duties as assigned.
What We're Looking For
Proficiency in Spanish is highly preferred
A positive attitude and commitment to excellent patient service
Strong attention to detail and organizational skills
Ability to multitask and stay calm in a busy office
Reliable, punctual, and willing to follow office standards and procedures consistently
Previous dental or medical scheduling experience is a plus, but not required
Personal Financial Counselor; PFC Grand Junction, CO
Patient access representative job in Grand Junction, CO
This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation.
Provides personal financial counseling and management services directly to service members and their families.
Assists service members in establishing a spending plan for extended absences.
Develops and makes available informational financial materials to service members and families.
Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
Responds to requests for age-appropriate classes or seminars.
Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.
Manages duty to warn situations according to Department of Defense (DoD) protocol.
Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.
All other duties as assigned.
The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.
Other Job Requirements
Responsibilities
Bachelor's degree required.
May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.
May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.
3+ years of financial counseling experience.
Must be a U.S. citizen and speak fluent English.
If required by the contract, must be bilingual in English and Spanish.
Be able to obtain a favorably adjudicated Tier 2 investigation.
Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process.
Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).
General Job Information
Title
Personal Financial Counselor; PFC Grand Junction, CO
Grade
23
Work Experience - Required
Financial Counseling
Work Experience - Preferred
Education - Required
A Combination of Education and Work Experience May Be Considered., Bachelor's
Education - Preferred
License and Certifications - Required
AFC - Accredited Financial Counselor - EnterpriseEnterprise, CFP - Certified Financial Planner - EnterpriseEnterprise, ChFC - Chartered Financial Consultant - EnterpriseEnterprise, DL - Driver License, Valid In State - OtherOther
License and Certifications - Preferred
Salary Range
Salary Minimum:
$53,125
Salary Maximum:
$84,995
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Auto-ApplyCustomer Service Representative
Patient access representative job in Grand Junction, CO
Benefits:
401(k)
Employee discounts
Opportunity for advancement
Training & development
Wellness resources
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
· Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks:o Answering phone calls in a polite and friendly manner to assist with questions or concerns.o Taking info calls and tourso Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.· Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
· Honesty and good work ethic· Strong customer service skills· Basic computer proficiency
Physical Demands
· Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
· Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Compensation: $14.85 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyPatient Service Representative
Patient access representative job in Grand Junction, CO
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
**Essential Functions** .
+ Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
+ Documents all phone calls accurately and completely in the electronic medical record (EMR).
+ Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
+ Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
+ Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
+ Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
+ Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
**Skills**
+ Professional etiquette and communication.
+ Collaboration / Teamwork
+ Confidentiality
+ Customer service
+ Resolving patient needs
+ Computer literacy
+ Time management
+ Critical thinking/situational awareness
+ Cash management
**Minimum Qualifications**
+ Six months of customer service experience involving interactions with customers.
+ Demonstrated basic computer skills involving word processing and data entry.
+ Professional manner and strong interpersonal and communication skills.
+ Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
+ Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
**Preferred Qualifications**
+ One year of customer service experience involving interactions with customers in person and by phone.
+ Billing and collections experience.
+ Computer literacy in using electronic medical records (EMR) systems and other relevant software.
+ High school diploma or GED preferred.
+ Multilingual
**Physical Requirements:**
**Physical Requirements**
+ Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ Position may require standing for long periods of time, lifting supplies
+ May assist patients into/out of the clinic.
**Location:**
Patterson Primary Care Clinic
**Work City:**
Grand Junction
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.86 - $23.22
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Medical Billing Specialist
Patient access representative job in Grand Junction, CO
Job Details Management Services - GRAND JUNCTION, CO Full Time $18.95 - $18.95 Hourly DayJob Posting Date(s) 10/24/2025Description
✨ Why Join Primary Care Partners? We Take Care of You While You Care for Others! ✨
At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That's why we offer:
💯 100% Employer-Paid Health Insurance Premiums - Your health matters to us.
🏖️ Paid Vacation and Sick Time - Because rest and recovery are essential.
⚖️ A Strong Commitment to Work-Life Balance - We strive to create a positive, supportive environment where every individual can thrive both professionally and personally.
Medical Billing Specialist
Job Summary
The Medical Billing Specialist is responsible for managing patient accounts and ensuring accurate and timely billing processes. This role requires strong decision-making and problem-solving skills, with the ability to analyze key information, explore alternatives, and implement effective solutions. The position involves direct interaction with patients both in-person and over the phone, requiring exceptional customer service skills.
Key Responsibilities Patient Account Management
Enter charges and payments accurately
Audit patient accounts for accuracy
Verify demographic and billing information to secure payment
Assist patients with setting up budget payment plans
Accept and process patient payments
Manage past-due accounts and initiate collection efforts
Mail billing correspondence to patients
Demographic & Insurance Management
Create accounts for new patients
Determine and verify current insurance coverage
Update patient demographics via Phreesia (automated intake platform)
Add or remove insurance information as needed
Customer Service
Handle up to 40 patient calls per day
Explain statements, deductibles, copays, and coinsurance
Process payments over the phone
Address account issues from correspondence or calls
Monitor and correct duplicate accounts
Split family accounts as needed
Request refunds for accounts with negative balances
Charge Entry
Review submitted charges for accuracy across 9 clinics
Audit charts for missed charges
Add/remove CPT, ICD-10, HCPC, and modifier codes
Run validation and verification reports
Review claims for common errors and apply appropriate modifiers
Payment & Adjustment Posting
Post insurance and patient payments (manual and electronic)
Research denials and aging accounts
Communicate with insurance companies for claim resolution
Submit corrected claims and process refunds
Adjust small, uncollectable balances
Import electronic remittance files
Payment: Reconciliation & Reporting
Reconcile daily payments for the billing office and across 9 clinic locations.
Submit check payments electronically to the bank.
Prepare deposits for cash payments.
Generate monthly and yearly reports detailing charges, payments, adjustments, and refunds.
Claims & Statement Processing
Submit patient statements to clearinghouse
Validate and print claims for paper submission
Review and correct failed or rejected claims
Resubmit corrected claims for various errors (e.g., coding, insurance ID, COB)
Collections Management
Contact patients with past-due accounts
Process bankruptcies, affidavits, and credit counseling
Maintain logs for cash box, NSF checks, and address changes
Manage statement holds, deceased accounts, and payroll deductions
Coordinate with the collection agency concerning accounts that have been resolved or finalized.
Collections Management
Manage all internal clinic phone communications related to billing.
Respond to billing and insurance inquiries from front desk staff across all locations.
Enter new insurance information into the system.
Verify eligibility for newly added insurance plans.
Provide guidance to front office staff regarding insurance providers and payment policies.
Address front desk tasks related to self-pay patients when charges are unavailable at checkout.
Contact patients to collect self-pay charges once billing has been completed.
Work Experience
Experience in healthcare billing is preferred but not required.
Experience in charge entry, payment processing, denial management, customer service, and collections.
Education Requirements
High School Diploma required.
Associate's degree or certification in healthcare/business-related field preferred but not required. Additional relevant experience may substitute for formal education
General Requirements
Proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Problem solving skills
Ability to manage multiple tasks and prioritize effectively
Positive, customer-focused demeanor
Ability to work independently and collaboratively
Position Type & Hours
Full-time, 40 hours/week, Monday-Friday, 8:00 a.m. - 5:00 p.m. Hours may change with or without notice
Working Environment
Professional office setting, primarily desk-based with phone and computer work in a well-lit and ventilated environment
Physical Demands
Regular talking and hearing
Primarily sedentary with occasional walking and light lifting
Visual requirements include close, distance, and color vision, and focus adjustment
Other Duties
This job description is not exhaustive and may be updated at any time to reflect changing responsibilities and organizational needs.
Qualifications Work Experience
Experience in healthcare billing is preferred but not required.
Experience in charge entry, payment processing, denial management, customer service, and collections.
Education Requirements
High School Diploma required.
Associate's degree or certification in healthcare/business-related field preferred but not required. Additional relevant experience may substitute for formal education
General Requirements
Proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Problem solving skills
Ability to manage multiple tasks and prioritize effectively
Positive, customer-focused demeanor
Ability to work independently and collaboratively
Patient Registration Representative I , Grand Valley ENT, Full-time
Patient access representative job in Grand Junction, CO
Patient Registration
Job Type: Full-Time
Schedule: Monday - Friday
Responsibilities:
Processes incoming and outgoing calls efficiently and politely.
Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
Schedules appointments and records all information in patient charts.
Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
Completes administrative functions for the clinic as assigned by the Practice Administrator
Requirements:
High school diploma or equivalent,
Minimum Experience: One (1) year of customer service experience; training in a medical practice preferred
Compensation:
$18.00 - 20.70 per hour, depending on education and experience.
Discretionary bonuses, relocation expenses, merit increase, market adjustments, recognition bonuses, and other forms of discretionary compensation may be available.
Benefits: Medical, dental, vision insurance
Life Insurance
Free Parking
Paid time off
Education assistance
403(b) with employer matching
Wellness Program
Additional benefits based on employment status
Additional Information:
Relocation: Must relocate to Grand Junction, CO 81505 before starting work.
Work Location: In-person/onsite
Application Deadline: Posting will remain open until December 20, 2025 or until the position is filled
Be Extraordinary. Join Us Today!
Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Patient Financial Advocate
Patient access representative job in Grand Junction, CO
Colorado - Cancer Care Center
Day time Mon-Fr 7:30 am - 4:00 pm This position is based at the Cancer Center- We are offering a $1,000 sign on Bonus for this position
You.
You bring your body, mind, heart and spirit to your work as a Patient Financial Specialist.
Your attention to detail is tangible: you take pride in your work. You have a passion for assisting others navigate various public benefit programs.
You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Us.
System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
We.
Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity.
We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing.
We're proud of what we know, which includes how much there is to learn.
Your day.
As a Patient Financial Specialist, you need to know how to:
Meet with patients and screen for potential Medicaid/State Public Benefit eligibility according to state based guidelines. Complete and submit appropriate applications to Department of Human Services or MA Site as applicable. Follow up through determination.
Educate patients about the Affordable Care Act, including potential eligibility during both open enrollment and in the situation of a life qualifying events. Explain qualified health plans, essential health benefits, differences in plan affordability, premium tax credits, and cost sharing. Assist individuals navigating through the web based State or Federal Marketplace.
Meet with patients to review and process financial assistance applications. Ensure completeness, verify supporting documentation, run credit reports and determine eligibility.
Provide procedure Price Quotes to patients. Assist uninsured expectant mothers who are ineligible for public benefits to sign up for SCL Health's Uninsured Maternity Program. Assist patients with Prescription Reimbursement programs.
Provide patients with an Explanation of Benefits and answer questions related to coverage and billing. Complete Point of Service Collections of co-pays, deductibles, and deposits. Arrange payment plans and process contract payments in Wells Fargo system and Epic.Your experience.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School Diploma or equivalent
Current Certified Application Counselor (CAC) and Certified Application Assistant Site (CAAS) certifications
Minimum of one (1) year of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service
Demonstrated understanding of state and federal programs available
Demonstrated knowledge of Medicaid, Medicare, SSDI, and SSI qualification
Demonstrated knowledge and understanding of the 501r regulation
Demonstrated knowledge of Connect for Health Colorado programs and the ability to maintain certification
Preferred:
Previous Certified Application Counselor training (CAC) - State and/or Federal
At least two (2) years of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service
Job requirements specific to this role:
Identifies patients that may qualify for pharma/foundation co-pay assistance programs and assist patients with applying for funding; tracking and monitoring eligibility ensuring qualified credit are applied to patient(s) accounts.
• Maximizes Patient Insurance Benefits - Partner with clinical providers to best structure care, balancing clinical and financial needs.
Works with Medicare eligible patients, exploring MRP/Secondary coverage options
Identifies BCCP (Breast and Cervical Cancer Program) Medicaid patients, assisting in applying for benefits
Your next move.
Now that you know more about being a Patient Financial Specialist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.
Auto-ApplyCustomer Service Rep(06280) - 904 North Ave.
Patient access representative job in Grand Junction, CO
Customer Service Representative
This position is only for people who like people. It requires patience and caring. We love our customers and would go to the ends of the earth for them. This position involves constant contact with customers, answering phones and light cleaning. Typically, this is a part time position. Hours vary depending on business.