FEMA Disaster Management Accountant
Patient access representative job in Helena, MT
CDM Smith is seeking a Forensic Accounting Specialist with expertise in disaster fraud claims. This role is critical in evaluating and analyzing financial data related to disaster-related claims, including property damage, business interruption, and other loss categories. The specialist will conduct thorough forensic investigations to identify discrepancies, detect potential fraud, and ensure the integrity and fairness of claim settlements. By applying advanced accounting, auditing, and investigative techniques, this individual will play a key role in supporting accurate and just outcomes for all stakeholders.
Successful final candidate could also be asked to work in Las Vegas, NM or Mora, NM.
- Claim Assessment and Quantification: Analyze financial records and supporting documentation to determine the validity and value of disaster-related claims. This may involve reviewing income statements, balance sheets, production reports, payroll records, and supplier contracts to calculate losses accurately.
- Business Interruption Analysis: Assess the extent of business interruption and estimate lost profits, continuing expenses, and extra costs incurred during the recovery period.
- Investigating Fraudulent Claims: Detect red flags, investigate suspicious transactions, and differentiate legitimate losses from inflated or fabricated claims.
- Documentation and Evidence Gathering: Collect and organize all necessary documentation to support claim amounts. This includes gathering invoices, receipts, contracts, photographs, and statements.
- Damage Estimation: Using financial modeling and industry benchmarks, estimate the total financial impact of the disaster on the applicant's assets, inventory, and operations.
- Expert Testimony and Litigation Support: In cases of disputes or litigation, Specialist may be required to present their findings in court, provide expert testimony, and assist attorneys in building their cases.
- Performs other duties as assigned.
\#LI-LP2
**Job Title:**
FEMA Disaster Management Accountant
**Group:**
WAF Field Mod Fringe
**Employment Type:**
Temporary
**Minimum Qualifications:**
- 15 years of in-field experience or 10 years of in-field of expertise with a bachelor's degree.
- HS Diploma or equivalent.
- Domestic travel is required.
**Preferred Qualifications:**
- Certification such as CPA (Certified Public Accountant), CFE (Certified Fraud Examiner), or CFF (Certified in Financial Forensics).
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
100%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Must be a U.S. citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position.
- Demonstrates good organizational skills to balance and prioritize work.
- Strong attention to detail.
- Strong written and oral communication skills.
- Ability to work with multiple stakeholders and process a large volume of requests.
- Ability to adapt to change quickly and remain flexible.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$59.85
**Pay Range Maximum:**
$126.00
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Successful candidate will be required to work in office and field locations as needed.
**Driver's License Requirements:**
An appropriate and valid driver's license is required.
**Seeking candidates for a potential future opportunity!:**
We are excited to announce that CDM Smith won the next 5-year contract for Public Assistance Technical Assistance Contractors - PA TAC V in the West Zone. The West Zone includes Alaska, Washington, Oregon, Idaho, Nevada, California, Arizona, Northern Mariana Islands, American Samoa, Guam, Hawaii, Nebraska, Iowa, Kansas and Missouri. We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an "Evergreen" position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Medical Equipment Driver & Customer Service Representative
Patient access representative job in Helena, MT
Medical Equipment Driver and Customer Service Representative Needed!
Pay Range: $18-$20/hour (based on experience) Direct Hire
About the Role:
Our well-established client in the healthcare industry is seeking a dedicated Medical Equipment Driver and Customer Service Representative to join their team. This role combines equipment delivery and setup with exceptional customer service. You will assist patients by delivering, maintaining, and educating them on the proper use of medical equipment and supplies while ensuring their needs are met with care and professionalism.
Key Responsibilities:
Deliver, set up, and maintain medical equipment and supplies at patient homes.
Provide clear instructions to patients and caregivers on equipment usage and care.
Handle customer inquiries and process necessary paperwork.
Maintain a clean and safe company vehicle.
Assist with intake processes, including data entry and file preparation.
Perform minor equipment troubleshooting and repairs as needed.
Travel:
Daily travel using a company vehicle to patient homes is required.
Qualifications:
Required:
High school diploma or GED equivalent.
Valid driver's license with a clean driving record.
Preferred:
Experience with medical equipment or in healthcare-related roles.
Familiarity with medical terminology.
Skills and Competencies:
Accurately perform simple mathematical calculations.
Effectively communicate in English (both oral and written).
Interpret a variety of communications (verbal, non-verbal, written, listening, and visual).
Maintain confidentiality, discretion, and caution when handling sensitive information.
Multi-task with attention to detail.
Self-motivated, organized, with strong time-management and problem-solving skills.
Work independently and as part of a team.
Machines, Equipment, and Technical Abilities:
Email transmission and communication.
Internet navigation and research.
Microsoft applications (Outlook, Word, and Excel).
Office equipment (fax machine, copier, printer, phone, computer, and/or tablet).
Mechanically inclined for equipment repair and troubleshooting.
Successfully demonstrates loading, unloading, and proper tie-down procedures for transported cargo.
Understands use of all applicable home respiratory equipment and supplies.
Physical Demands:
Lift and carry office equipment as needed.
Requires sitting, walking, standing, talking, and listening.
Requires close vision for small print on computer/tablet and paperwork.
Requires lifting (minimum of 65 pounds) and transporting patient equipment.
Requires contact with patients and equipment with potential exposure to contagious pathogens.
Requires driving a company/personal vehicle for the majority of the workday.
Why Apply?
This is an opportunity to make a meaningful impact in patients' lives while working in a supportive and professional environment.
Apply today to join our client's team!
Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career
TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help.
Tews is an equal opportunity employer and will consider all applications for employment without regards to age, color, sex, disability, national origin, race, religion, or veteran status
Patient Access Specialist
Patient access representative job in Helena, MT
The Staff Pad has partnered with a client in Montana who has a vision to be the gold standard for Healthcare. We are looking for several Patient Access Specialists across multiple areas/departments. The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient -oriented and timely access to services.
Responsibilities:
This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively in person or over the phone.
PAS frequently provides the first impression of the organization and must ensure optimum internal and external customer satisfaction while obtaining demographic and payment information for accurate reimbursement.
Answers incoming calls, collects insurance copays where applicable, reviews daily schedules for accuracy, while working directly with patients, staff and providers.
Responsible for the registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy.
PAS are also responsible for the efficient registration of the patient in front of them keeping the patient flow and clinic schedule on time.
This position also requires knowledge of insurance benefits, referrals and authorizations, and scheduling.
PAS assist with other general office duties when needed. Works directly with patients, provider offices and care teams to obtain all information necessary to accurately schedule appointments.
Uses electronic healthcare information system to accurately record information related to the patient's scheduled appointments and/or follow up appointments.
Provides patients with basic instructions, within the PAS scope of practice, such as preparation for visit, directions, arrival times, information to bring to visit, expectations for payment, and other key information to ensure patient's success.
Uses/schedules in healthcare information system scheduling templates as designed.
Provides information and answers patient questions, within the scope of the PAS job description.
Functions as a liaison for the department to ensure open and effective communication between the hospital, clinics and its patients to ensure that patients are scheduled in a timely manner.
The PAS is responsible for maintaining knowledge of DNV, Patient Rights and Responsibilities, Consent for Treatment, HIPAA, Payors, and departmental/system policies and procedures and must be able to explain these to patients and their family members or provide a warm handoff to the correct subject matter expert.
Qualifications:
1 -2 years of hospital admissions or provider's office experience preferred.
Experience in customer service or scheduling departments in a healthcare setting highly preferred
High School Diploma, GED, or HiSET GED preferred.
Medical terminology preferred.
Outpatient Patient Service Representative, Helena Specialty Center (Full Time)
Patient access representative job in Helena, MT
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Performs customer service functions in the medical office setting.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures.
Education/License/Experience Requirements:
High School Graduate or Equivalent
Minimum of two (2) years medical office experience preferred.
Previous experience with health insurance and patient billing preferred.
Completion of medical terminology course required within 30 days of hire/transfer.
Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.
Auto-ApplyRepresentative II, Customer Service - New Patient Care
Patient access representative job in Helena, MT
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medicaid Member Support CSR
Patient access representative job in Helena, MT
Medicaid Member Support Call Center CSR
- must be able to work MST business hours
Hours: Monday - Friday 8am - 5pm MST
Payrate: $17 per hour, which may be below your state's minimum wage. Please take this into consideration when applying.
Interested in supporting Medicaid members in Montana? Conduent has immediate openings for Call Center Customer Service Representatives. This is a great opportunity to learn Medicaid member support and the medical eligibility and claims process!
Summary:
Using a computerized system, responds to Montana Medicaid member inquiries in a call center environment using standard scripts and procedures.
Gathers information, assesses caller needs, research and resolves inquiries and documents calls.
Provides clear and concise information regarding member eligibility status, passport provider change and member benefits.
Follows documented policies and procedures including call handling and escalations.
Overall acts as an advocate for the Medicaid members to ensure their needs are met.
What You Get:
Full-time employment with benefits.
Hourly rate up to $17/hour based on experience.
Standard scheduled: 8am - 5pm Monday through Friday.
Substantial call center and customer service training.
Great work environment with career growth.
Additional Duties as Assigned:
Verify documentation and images.
Attend scheduled staff meetings.
Complete required assigned training.
Track daily task for quality review.
Requested Skills:
Positive and energetic attitude.
Ability to communicate clearly and confidently.
Ability to multi-task and manage time effectively.
Attention to detail, grammar, and spelling accuracy.
Preferred Experience:
H.S Diploma or GED
One year of medical insurance or medical office experience.
Computer system experience with data entry and database documentation knowledge.
Call center or professional office experience.
Hours and Additional Information:
Limited physical requirements: Typical office environment. Phone and keyboard for periods of time.
Must pass a criminal background check and drug screening.
This is a great opportunity to learn and be a part of the growing medical support community. Conduent offers benefits and advancement opportunities. Come join us and help support our Medicaid members!
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities
We are currently NOT hiring in the following geographies, including but not limited to:
AK, CA, HI, MA, IL, MT, NY
Metro Areas: MN-Minneapolis, IL-Chicago, NY-New York City, OR-Portland, MD-Montgomery County, WA-Seattle, DC-Washington
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccinations for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Auto-ApplyCare Coordinator
Patient access representative job in Helena, MT
Full-Time/Non-Exempt/ Helena, Crisis Facility
Care Coordinator
• Ensure client care is coordinated between clients and all healthcare providers, continuous collaboration with local agencies to establish continuity of care for the clients.
• Ensure clients' access to needed services during transitions from different levels of care, expedites and facilitates client understanding of health needs.
• May consult with Director of Service, Licensed Program Supervisor, or other members of the treatment team to determine course of action and future care pathway(s).
• Provides education, reinforcement, and frequent communication with clients about their physical and behavioral health status.
• Administers screening tools, proactive identification and active intervention to assist with provider evaluation of client's current status and on-going care needs. Tracking and reporting client outcomes based on various measurements and screening tools.
• Available as needed for consultation and coordination efforts.
• Assists with both internal and external warm hand-offs and referrals.
• Schedules for immediate follow-up appointments. Ensure warm hand-offs and supported introductions to next-level providers.
• Documents referrals, care transitions, and outcomes tracking.
• Enters benchmark data specific information into electronic health record and other databases.
• Responsible for applying consistent criteria for management and coordination of client care plan, strategies and continuing goals that have been identified by client and their individual care needs.
• Communicate effectively with clients and treatment team to include both oral and written communication.
• Provides encouragement and support for clients to assist them in solving difficulties they have managing and improving their health.
• Develop strategies to remove barriers, allowing clients to achieve optimal health status.
• Must complete and pass medication training test within initial probation period and provide medication transport.
• Completes documentation as required and appropriately maintain all required paperwork in accordance with Many Rivers' policies.
• Communicate effectively with supervisors, therapists, medical providers and other team members to provide quality continuity of care for the clients.
• May perform operation or facility tasks as needed (i.e. - laundry, dishes, vacuuming) for upkeep of facility.
• Must have a valid MT driver's license, personal vehicle and current vehicle insurance. Travel is required and may transport clients.
Minimum Qualifications:
• Bachelor's degree in human services field or individuals with other educational backgrounds who, as providers, consumers, or advocates of mental health services have developed the necessary knowledge and skills.
• OR High School/GED and a combination of relevant experience and/or education equaling at least four years.
• Experience with case management or community behavioral health required.
• Crisis experience preferred.
Hourly Wage: $22.69 + DOE
Shift Differential:
Day shift $1.00 an hour. Evening and night shift $2.00 an hour.Weekend hours are Friday from 11:00 pm until 9:00 am on Monday, $2.00 an hour.
Benefits:
401K Matching Contributions
Health Insurance
Dental Insurance
Flexible Spending Account
Health Savings Account
Flexible Work Schedule
Paid Holidays
Paid Birthday
Pet Insurance
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. Will be required to take Sexual Abuse Training.
About Us:
Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support.
Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
Auto-ApplyCare Coordinator
Patient access representative job in Helena, MT
Job Description
Full-Time/Non-Exempt/Helena, Crisis Facility
Care Coordinator
• Ensure client care is coordinated between clients and all healthcare providers, continuous collaboration with local agencies to establish continuity of care for the clients.
• Ensure clients' access to needed services during transitions from different levels of care, expedites and facilitates client understanding of health needs.
• May consult with Director of Service, Licensed Program Supervisor, or other members of the treatment team to determine course of action and future care pathway(s).
• Provides education, reinforcement, and frequent communication with clients about their physical and behavioral health status.
• Administers screening tools, proactive identification and active intervention to assist with provider evaluation of client's current status and on-going care needs. Tracking and reporting client outcomes based on various measurements and screening tools.
• Available as needed for consultation and coordination efforts.
• Assists with both internal and external warm hand-offs and referrals.
• Schedules for immediate follow-up appointments. Ensure warm hand-offs and supported introductions to next-level providers.
• Documents referrals, care transitions, and outcomes tracking.
• Enters benchmark data specific information into electronic health record and other databases.
• Responsible for applying consistent criteria for management and coordination of client care plan, strategies and continuing goals that have been identified by client and their individual care needs.
• Communicate effectively with clients and treatment team to include both oral and written communication.
• Provides encouragement and support for clients to assist them in solving difficulties they have managing and improving their health.
• Develop strategies to remove barriers, allowing clients to achieve optimal health status.
• Must complete and pass medication training test within initial probation period and provide medication transport.
• Completes documentation as required and appropriately maintain all required paperwork in accordance with Many Rivers' policies.
• Communicate effectively with supervisors, therapists, medical providers and other team members to provide quality continuity of care for the clients.
• May perform operation or facility tasks as needed (i.e. - laundry, dishes, vacuuming) for upkeep of facility.
• Must have a valid MT driver's license, personal vehicle and current vehicle insurance. Travel is required and may transport clients.
Minimum Qualifications:
• Bachelor's degree in human services field or individuals with other educational backgrounds who, as providers, consumers, or advocates of mental health services have developed the necessary knowledge and skills.
• OR High School/GED and a combination of relevant experience and/or education equaling at least four years.
• Experience with case management or community behavioral health required.
• Crisis experience preferred.
Hourly Wage: $22.69 + DOE
Shift Differential:
Day shift $1.00 an hour. Evening and night shift $2.00 an hour.Weekend hours are Friday from 11:00 pm until 9:00 am on Monday, $2.00 an hour.
Benefits:
401K Matching Contributions
Health Insurance
Dental Insurance
Flexible Spending Account
Health Savings Account
Flexible Work Schedule
Paid Holidays
Paid Birthday
Pet Insurance
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. Will be required to take Sexual Abuse Training.
About Us:
Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support.
Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
15.00 Customer Service Rep(07004) - 700 N Last Chance Gulch
Patient access representative job in Helena, MT
$15.00 plus tips
Description
Department: Store Operations
Job Title: CSR - Insider
FLSA Classification: Non-Exempt
Reports To: General Manager
Regional Operations Manager - secondary report
Direct Reports: N/A
Indirect Reports: N/A
Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.
There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.
Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average.
Pizza Maker responsibilities:
· Making Domino's high quality pizzas
· Food and portion control
· Hygiene and food safety
· Food preparation
· Taking customer orders and up selling
· General cleaning & organization duties
CSR responsibilities:
· Taking orders over phone and in person
· Greeting customers within 10 seconds
· Building relationships with customers
· Up selling
· Cash handling
· Keeping the customer area clean
· Assisting Pizza Makers with toppings and dough.
If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time - there's something for everyone in-store.
Perks of the job:
From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.
Domino's in-store staff enjoy:
· Greater variety
· Smaller teams, make friends easier
· Flexible hours
· Fast career progression
· Training opportunities & rewards
Minimum requirements and expectations:
A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:
· An EXCEPTIONAL and POSITIVE attitude
· You must be 16 years of age or older.
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks
· Depth perception
· Ability to differentiate between hot and cold surfaces
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
· Ability to stand for long periods of time: Most tasks are performed from a standing position.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Patient access representative job in Helena, MT
SKYSERVICE BUSINESS AVIATION
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.
Get to know us: ***************************
YOUR FUTURE AT SKYSERVICE:
Here at Skyservice we are continuing to grow and provide high level service to our clients, expanding our footprint and name throughout the Americas. You will bring an innovative mindset, strong attention to detail and fast-paced way of working to a team that works together to exceed the expectations of our customers. We focus on excellence and are committed to support and develop our teams!
LOCATION: Helena, MT 59601
PURPOSE:
Skyservice Business Aviation Inc. Helena is accepting applications for Customer Service Representatives. We are an established and successful business aviation company seeking confident, reliable, and friendly Customer Service Representatives. In this role, you will be responsible for interacting with the most important element of our company - our customers. This position involves working rotational shifts including weekends and holidays depending on scheduling needs.
SUMMARY OF RESPONSIBILITIES:
Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers;
Ensure communication and coordination between customers, lineservice crew and staff;
Coordinate fueling, catering, car rental, hotel booking and reservations;
Maintain, monitor and update the Aircraft Entry Log and advise the lineservice crew accordingly;
Answer the general number phone lines and forward calls to the the appropriate person;
Fill out digital forms for new clients and actively promote additional aircraft services and products;
Respond to customer email inquiries in a timely and courteous manner;
Complete daily invoicing and data entry for various vendors and customers;
Contact clients about unpaid or overdue accounts and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made;
Other duties as assigned.
QUALIFICATIONS AND SKILLS REQUIRED:
High school diploma/GED required;
Aviation experience preferred, but not required;
Intermediate computer skills;
Excellent communication skills;
Excellent customer service skills;
Ability to multitask;
Strong conflict resolution skills;
Maintain a professional demeanor and appearance at all times;
Weekend availability and willingness to work overtime during peak seasons.
OTHER REQUIREMENTS:
Be at least 18 years of age;
Legally entitled to work in the United States;
Must be able to successfully complete and pass pre-employment drug and alcohol testing and other background checks necessary to obtain an airport restricted area pass.
SCHEDULE: Rotational shift that are 8 hour in length.
BENEFITS:
401(k) plan with employer match;
Health, dental and vision insurance;
Life insurance;
Paid time off;
Tuition reimbursement.
Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please
contact
a member of our Human Resources team for special accommodation.
Auto-ApplyCustomer Service Representative II
Patient access representative job in Helena, MT
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Auto-ApplyCustomer Service Representative
Patient access representative job in Helena, MT
Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner.
• Builds and maintains quality relations with assigned customers.
• Contacts customers via telephone or correspondence as frequently as necessary to meet goals.
• Maintains updated, organized files on all assigned customers.
• Completes and submits required documentation.
• Contacts customers to obtain missing information or data to ensure an accurate customer database.
• Traces and expedites late orders to ensure customer satisfaction.
• Trains new Customer Service Representatives as requested.
• Performs other related duties as assigned.
CUSTOMER SERVICE REPRESENTATIVE
Patient access representative job in Helena, MT
This position is the Office's front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities.
Education, Experience and Certification Requirements Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management. Basic Qualifications:
Strong commitment to providing exceptional customer service.
High School diploma or equivalency.
Ten key proficiency.
Previous computer experience.
Dimension of Job :
The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank.
For full description, which includes physical mental demands please see attachment.
Auto-ApplyTrauma Registrar - Emergency Department (0.75 FTE)
Patient access representative job in Helena, MT
JOB SUMMARY: The Trauma Registrar assumes responsibility for data abstraction from patient charts and data input into the hospital trauma registry, generating statistics/reports for various departments and outside entities. The Trauma Registrar is also responsible for performing data checks for validity/reliability and submitting data quarterly and on an annual basis. The Trauma Registrar may also be asked to provide support to the Trauma Coordinator and Injury Prevention Specialist. The Trauma Registrar may assist with activities coordinated by the Injury Prevention Specialist or St Peter's Health, which may be driven by the hospital trauma registry statistics. Attends trauma meetings. This position requires highly developed skills in communication, organization, and autonomy.
ESSENTIAL POSITION FUNCTIONS:
Identifies all patient cases that meet criteria for inclusion in the trauma registry database
Reviews medical records in detail to obtain the required elements needed for trauma registry reporting
Consults with physicians or other clinical staff as needed for assistance with acquiring trauma case reporting information
Reports and/or transmits hospital data in a timely and complete manner as required by the Montana Department of Health and Human Services (state registry)
Retrieves and analyzes registry data and disseminates trauma information and reports as requested.
Ensures system is in place to monitor the validity of data abstraction and entry.
In collaboration with the Trauma Coordinator and the Trauma Medical Director, set standards for data entry, implement necessary procedures, and provide documentation for all registry-related functions.
Work closely with the Trauma Coordinator, Trauma Medical Director, ED Director, Trauma Injury Prevention Specialist, hospital staff, and physicians to maintain trauma designation status.
Actively participates in education activities to include trauma registry-related education programs.
Participates in the development of trauma care systems at the community, state, and/or national level as needed.
Participates in providing outreach education and/or data for injury prevention purposes as needed.
KNOWLEDGE/EXPERIENCE: One year of experience as a medical professional. Computer experience (spreadsheet, database, word processing) strongly preferred. ICD 10-CM, ICO-0-3, and AIS coding skills preferred. Meditech experience preferred. Knowledge of medical science, medical terminology, anatomy, physiology/disease processes, pharmacology, diagnostic imaging, and medical procedures/processes. Skills to work on a variety of tasks simultaneously and practice independent judgment to prioritize work with deadlines.
EDUCATION: Certification, an associate or bachelor's degree in nursing or a related field strongly preferred.
LICENSE/CERTIFICATION/REGISTRY: LPN, EMT-B, or medical coding license/certification required. Medical students will be considered on a case-by-case basis. RN preferred.
Aptitudes: Demonstrated ability to communicate professionally and courteously with customer and ability to implement decisions using effective interpersonal skills and without sacrificing relationships. Demonstrated ability to effectively complete assigned work while experiencing multiple interruptions. Demonstrated ability to manage complex and multiple tasks within the assigned time period. Demonstrated ability to work independently with minimal direction, perform detailed assignments, and compile information with accuracy. Demonstrated ability to analyze data and prepare accurate and easily interpreted reports. Demonstrated ability to research best practices and incorporate them into current systems. Demonstrated ability to use feedback from diverse individuals or groups and implement an effective solution, including ensuring compliance with legal requirements. Demonstrated ability to effectively plan and manage a project with limited supervision. Demonstrated effective verbal and written communication skills. Ability to positively interact with other professionals. Must possess prioritization and critical thinking skills with the demonstrated ability for comprehension of the implementation of appropriate clinical judgements, decisions, and interventions.
Auto-ApplyAssociate Enrollment and Billing Representative - HNAS
Patient access representative job in Helena, MT
HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve
**JOB SUMMARY**
Under general supervision, responsible for enrollment and billing activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members. Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases.
**ESSENTIAL RESPONSIBILITIES**
+ Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing information and to promptly provide accurate responses to written, telephone and online inquiries
+ Process and maintain membership data. Manage multiple production oriented tasks and responsibilities.
+ Perform various billing, accounts receivable, and reconciliation activities.
+ Create and distribute membership/billing materials and communications to clients/members.
+ Ensures acceptable service levels, metrics, and/or other performance guarantees are met.
+ Conduct research to ensure issue resolution.
+ Other duties as assigned or requested.
**QUALIFICATIONS**
**Minimum:**
+ High school diploma/GED
+ 0-1 years of experience
+ Experience using Microsoft Office Applications
+ Experience in Billing/Enrollment and/or Customer Service
**Preferred**
+ Associates or Bachelor's degree in business or a related field
+ Prior finance related experience
+ Prior healthcare industry experience
+ Prior Enrollment and Billing experience
**SKILLS**
+ Strong financial aptitude
+ Solid customer service/phone skills
+ Attention to detail
+ Organizational skills
+ 10-key data entry with both quality and speed
+ Basic accounting knowledge and ability to reconcile enrollment and/or payment information
+ Proven ability to analyze and resolve problems
+ Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting standards.
+ Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally.
+ Ability to take direction and to navigate through multiple systems simultaneously.
+ Ability to maintain composure under stressful and fast-paced conditions.
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$19.01
**Pay Range Maximum:**
$23.72
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J273523
Financial Counselor
Patient access representative job in Helena, MT
Vacancy Posting
PureView Health Center has career opportunities for a Full-time, Financial Counselor. This opportunity, located in Helena is within the Finance department and reports to the Chief Operating Officer.
Make an Impact on Our Community
PureView is dedicated to providing the communities we serve with quality, patient-centered, accessible healthcare with comfort. We strive in each encounter to be the leading provider of the highest quality healthcare for our community regardless of a person's circumstance.
At PureView, we value treating our patients, their families and our colleagues with compassion, kindness, and respect. We customize our care according to the patient needs and values. And we believe in employing talented, skilled, caring, and responsible people. To us, treating each patient with dignity and as an individual is essential.
The Opportunity
Responsibilities of this career opportunity includes helping patients to understand the options available to cover patient's financial obligations to PureView, arranging patient payment plans, assisting patients with understanding of patient health insurance benefits coverage, and assisting patients with understanding charges for services available.
The Right Person in the Right Position
The right person for this career opportunity has the following required knowledge, skills, and experience typically required of this opportunity which are acquired through a combination of education and experience.
This career opportunity requires:
High School Diploma or GED,
(2) Two years' experience performing similar duties
Experience working with the public via telephone and face-to-face conversation required
Some relevant college coursework or Associates degree preferred
Auto-ApplyFinancial Counselor
Patient access representative job in Helena, MT
Vacancy Posting
PureView Health Center has career opportunities for a Full-time, Financial Counselor. This opportunity, located in Helena is within the Finance department and reports to the Chief Operating Officer.
Make an Impact on Our Community
PureView is dedicated to providing the communities we serve with quality, patient-centered, accessible healthcare with comfort. We strive in each encounter to be the leading provider of the highest quality healthcare for our community regardless of a person's circumstance.
At PureView, we value treating our patients, their families and our colleagues with compassion, kindness, and respect. We customize our care according to the patient needs and values. And we believe in employing talented, skilled, caring, and responsible people. To us, treating each patient with dignity and as an individual is essential.
The Opportunity
Responsibilities of this career opportunity includes helping patients to understand the options available to cover patient's financial obligations to PureView, arranging patient payment plans, assisting patients with understanding of patient health insurance benefits coverage, and assisting patients with understanding charges for services available.
The Right Person in the Right Position
The right person for this career opportunity has the following required knowledge, skills, and experience typically required of this opportunity which are acquired through a combination of education and experience.
This career opportunity requires:
High School Diploma or GED,
(2) Two years' experience performing similar duties
Experience working with the public via telephone and face-to-face conversation required
Some relevant college coursework or Associates degree preferred
Auto-ApplyPre-Access Central Scheduler PRN
Patient access representative job in Helena, MT
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments.
**Essential Functions**
+ Utilize multiple systems to perform all scheduling functions as needed.
+ Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
+ Providing patients with preparation and location information.
+ Correctly collecting and inputting patient data into the system.
+ Validating patient insurance and explaining benefits as needed.
+ Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
+ Acting as a mentor for new hires as needed.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Customer Service Etiquette
+ Basic Medical Insurance Knowledge
+ Intermediate Computer Operating Knowledge
+ Multi-Channel Phone Experience
+ 30+ WPM Typing Speed
+ Active Listening
+ Reading Comprehension
+ Critical Thinking
+ Active Learning
+ Complex Problem Solving
**Physical Requirements:**
**Qualifications**
+ High school diploma or equivalent OR (4) years of revenue cycle experience.
+ Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."
The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Representative II, Customer Service Operations
Patient access representative job in Helena, MT
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
15.00 Customer Service Rep(07004) - 700 N Last Chance Gulch
Patient access representative job in Helena, MT
$15.00 plus tips
Description
Department: Store Operations
Job Title: CSR - Insider
FLSA Classification: Non-Exempt
Reports To: General Manager
Regional Operations Manager - secondary report
Direct Reports: N/A
Indirect Reports: N/A
Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.
There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.
Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average.
Pizza Maker responsibilities:
· Making Domino's high quality pizzas
· Food and portion control
· Hygiene and food safety
· Food preparation
· Taking customer orders and up selling
· General cleaning & organization duties
CSR responsibilities:
· Taking orders over phone and in person
· Greeting customers within 10 seconds
· Building relationships with customers
· Up selling
· Cash handling
· Keeping the customer area clean
· Assisting Pizza Makers with toppings and dough.
If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time - there's something for everyone in-store.
Perks of the job:
From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.
Domino's in-store staff enjoy:
· Greater variety
· Smaller teams, make friends easier
· Flexible hours
· Fast career progression
· Training opportunities & rewards
Minimum requirements and expectations:
A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:
· An EXCEPTIONAL and POSITIVE attitude
· You must be 16 years of age or older.
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks
· Depth perception
· Ability to differentiate between hot and cold surfaces
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
· Ability to stand for long periods of time: Most tasks are performed from a standing position.
Additional Information
All your information will be kept confidential according to EEO guidelines.