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Patient access representative jobs in Jackson, TN

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Patient Access Representative
Customer Service Representative
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  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Patient access representative job in Jackson, TN

    Starting Time Available: Monday - Friday | 9:00 AM - 2:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • Registrar ED 7AM-7PM - CHI Memorial North Park

    Tenet Healthcare Corporation 4.5company rating

    Patient access representative job in Gibson, TN

    Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast paced environment * Ability to receive and express detailed information through oral and written communications * Understanding of Third Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required. * 0 - 1 year in a Customer Service role. * 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********
    $31k-45k yearly est. 17d ago
  • Practice Coordinator with The Kidney Experts, PLLC

    The Kidney Experts

    Patient access representative job in Jackson, TN

    Are you a catalyst for change? Your journey as a leader is about to begin! In this role, you will be the lynchpin for success - facilitating progress by motivating and guiding a team of passionate professionals toward an ultimately rewarding endpoint. You must have the mastery to learn the Toyota Production System (TPS) or “lean management” to ensure all processes remain in flow through your determined oversight. How does that sound? There will be challenges along the way, but the resultant efficiency, teamwork, and satisfaction make it more than worthwhile! Are you ready to take on this exciting role? Summary If you're looking for a challenging job that requires specialized skills and expertise, this is the one for you! You'll need to be determined and able to work quickly without compromising quality. Working in an organized environment, you'll be expected to devise creative solutions to technical problems while adhering to established systems and policies. If you're managing others, you'll need to show your authority and delegate responsibility while offering mentorship and training opportunities. When making decisions, you'll need to do so swiftly and confidently while supporting company guidelines. Are you ready for this exciting opportunity? Job Characteristics Varied activities. Multiple, simultaneous projects. Fast-paced environment Technical, analytical focus. Work within established standards and guidelines. Expertise-based problem-solving. Authoritative, quick decision-making within a defined span of control. Based on accepted quality standards, policies, and procedures. Important to also train others to make correct decisions. Communication is task-based and technically oriented. Team roles are clearly defined. The need for collaboration is minimal; when necessary, it is focused on specific tasks or problems. Leadership based on specialized expertise. Directive leadership to assure quality standards are met. Delegation is infrequently required, and when required, close follow-up is essential. Nothing is more rewarding than the opportunity to experience firsthand feedback from the people you care for! We make a difference in people's lives! And they will let you know it! And because you impact our community, The Kidney Experts, PLLC, ensures that we also take care of you! Check out your benefits package! Included Benefits 100% coverage of your vision and dental insurance beginning the 1st of the following month 100% coverage of your health up to 500 dollars/month beginning the 1st of the following month 3% towards a 401k after six months of employment 1-week of PTO accrued over the year that increases after your initial year of employment 1-week sick leave accrued over the year; can be used for family members as well Short-term disability after one month of employment Long-term disability after one month of employment $50,000 Life Insurance Policy As a Practice Coordinator at The Kidney Experts, we guarantee you will help more people than you can imagine! What we are looking for in our practice coordinator They will be: Intense - Restless - Driving We expect the coordinator will need: Variety - Opportunities to work at a faster-than-average pace - Mobility Our Current Staff Some of the hobbies of the current staff include pursuing music endeavors such as clarinet, harmonica, drums, guitar, and bass, hunting and fishing, dirt track racing, photography, videography, insect macro photography, bargain shopping, travel, and cooking! NO EXPERIENCE IS PREFERRED!
    $34k-55k yearly est. 60d+ ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Patient access representative job in Jackson, TN

    Store 4703913: 20 Johnson Creek Blvd, Jackson, Tennessee 38305Shift AvailabilityFlexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $25k-30k yearly est. Auto-Apply 23d ago
  • Customer Service Representative

    Tim Ferguson Plumbing Air & Electric

    Patient access representative job in Jackson, TN

    Are you interested in working with a great team where you will be appreciated? Would you like to earn extra commissions and always have a career path to your next raise? Tim Ferguson Plumbing, Air, & Electric is a fast-growing company driven by integrity and quality workmanship. We are looking to hire quality individuals who are eager to learn and improve their skills. $18.00 - $20.00 Hourly rate depending on skill level and experience. PLUS unlimited performance bonuses for scheduled and closed service appointments and sales agreements. We are looking for someone interested in a long-term opportunity to advance with a growing company. If you are interested, please APPLY now. Summary: The Customer Service Representative is responsible for building lasting relationships with customers and the Conditioned Air Solutions team through excellent communications. This position will engage in contact with customers in our local communities to schedule service, maintenance, or new installation appointments. Our Rewards: 401(k) with fully vested company match Medical, Dental, and Vision insurance Health Savings and Flexible Spending accounts Variety of ancillary benefits Paid time off Professional development Employee discounts $18-$20 hourly depending on experience Essential Job Duties: Receives inbound or make outbound calls to book appointments with our service and sales teams Provides accurate appointment information to service or sales teams Tracks calling efforts and accomplishments Follows-up with customers to ensure customer satisfaction Other Duties: Performs other duties as requested Knowledge, Skills, & Abilities: Excellent verbal skills Strong interpersonal skills Energetic personality Ability to manage tasks with minimal supervision Ability to clearly and effectively communicate ideas related to policies and procedures and provide guidance to management and employees verbally and in writing Ability to manage time effectively and efficiently Ability to multi-task Regular and reliable attendance Minimum Qualifications: High school diploma or equivalent Possess a valid driver's license Eligible to work in the U.S. without sponsorship Physical Demands: Ability to operate computer, phone and other office equipment as needed Ability to work effectively using a personal computer for long periods of time Ability to sit/stand at workstation for extended periods of time Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work Ability to perform the essential functions of the position with or without reasonable accommodation Tim Ferguson Plumbing, Air, & Electrical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $18-20 hourly 60d+ ago
  • Customer Service Rep (6113) - Jackson, TN

    Domino's Franchise

    Patient access representative job in Jackson, TN

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative - Jackson North

    ATC Fitness

    Patient access representative job in Jackson, TN

    Job Description 1398 Union University Drive - Jackson, TN 38035 About Us: ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance. Position Summary: We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences. Key Responsibilities: Assist current gym members with their needs, ensuring a great experience every visit. Provide tours to prospective members, showcasing our facilities and benefits. Sell gym memberships by sharing our values and programs with new prospects. Answer phone calls professionally and address inquiries or concerns. Familiarize new members with our Smart Start Training workout program. Perform daily cleaning to maintain a clean and welcoming facility. Qualifications: Strong interpersonal and communication skills. Ability to work independently and as part of a team. A positive attitude with a passion for helping others. Prior customer service or sales experience is a plus, but not required. Must be reliable and punctual. Perks and Benefits: Free gym membership to any ATC Fitness location. Flexible work hours to fit your schedule. Opportunities for career growth within the company. A healthy and supportive work environment.
    $26k-34k yearly est. 2d ago
  • Family Care Coordinator - Jackson (onsite - not remote)

    Dci Donor Services 3.6company rating

    Patient access representative job in Jackson, TN

    Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from TDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Jackson area of Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Patient access representative job in Jackson, TN

    * Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career? * Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: * Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. * An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story!
    $26k-34k yearly est. 37d ago
  • Customer Service Representative

    Marmon Holdings 4.6company rating

    Patient access representative job in McKenzie, TN

    McKenzie Valve & Machining As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Company Overview McKenzie Valve and Machining LLC, a Marmon Group and Berkshire Hathaway company, is a leading manufacturer dedicated to delivering high-quality parts with competitive pricing and reliable lead times. As our business continues to grow, we are seeking a skilled and motivated Customer Service Representative to join our team in McKenzie, TN. Position Summary The Customer Service Representative serves as the primary liaison between McKenzie Valve and its customers, ensuring satisfaction while supporting internal business goals. This role requires a strong technical foundation in manufacturing or the valve train industry and involves close Key Responsibilities Hands-on experience with BOM creation and maintenance Serve as the primary interface with key customer accounts, managing complex inquiries related to sales, delivery, and technical specifications. Exercise independent judgment in resolving service issues, negotiating delivery timelines, and recommending solutions that balance customer needs with internal capabilities. Analyze technical blueprints and specifications to validate component compatibility and ensure accurate order fulfillment. Collaborate with cross-functional teams (Sales, Engineering, Production) to align customer expectations with operational capacity. Lead continuous improvement initiatives to reduce non-shipment occurrences and enhance order accuracy. Maintain and interpret data on delayed shipments, identifying root causes and implementing corrective actions. Provide strategic input on pricing structures and delivery schedules based on market trends and customer history. Ensure compliance with internal quality standards and participate in Responsible Care Management System activities. Represent the company in customer-facing meetings and contribute to business development efforts. Qualifications High school diploma required; associate or bachelor's degree preferred. Minimum of 3 years of customer service experience in a manufacturing or industrial setting. Demonstrated ability to make decisions independently and manage complex customer relationships. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong communication, negotiation, and analytical skills Excellent problem-solving and negotiation abilities Ability to interpret technical documents and engineering blueprints Benefits 401(k) with company match Health, dental, vision, and life insurance Disability insurance Flexible spending account Paid time off and paid training Tuition reimbursement Employee assistance program and discounts Equal Opportunity Employer McKenzie Valve and Machining LLC is an Equal Opportunity Employer (EOE). Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
    $32k-42k yearly est. Auto-Apply 21d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rodney Allen-State Farm Agent

    Patient access representative job in Gibson, TN

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rodney Allen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brett Smalley-State Farm Agent

    Patient access representative job in Gibson, TN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Troy Cox-State Farm Agent

    Patient access representative job in Gibson, TN

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Troy Cox - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 18d ago
  • Customer Service Representative

    QCHI/Lendnation Open Career

    Patient access representative job in Lexington, TN

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team. will work at Store 4614 located at 64 W Church St Lexington, TN 38351. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives: Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative
    $26k-34k yearly est. 60d+ ago
  • Billing Specialist

    SGS Consulting 4.1company rating

    Patient access representative job in Jackson, TN

    The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications • Verifiable High School diploma or GED is required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 60d+ ago
  • Scheduling Specialist

    Tennessee Quality Care

    Patient access representative job in Covington, TN

    Job Description Now Hiring: Full-Time Scheduling Specialist - Home Health | Covington/Bartlett, TN New Competitive pay rate Must have Home Health experience. Make a difference in your community! Tennessee Quality Care is seeking a compassionate (SS) Scheduling Specialist for our Home Health team. Monday-Friday, 8:00 AM-4:30 PM. Perks: PTO + Holidays Mileage Reimbursement Flexible Schedule 401(k) with Company Match Comprehensive Benefits Supportive Team Serve patients where they live-recovering, managing chronic illness, or maintaining independence. Join a team that values you and your impact. Apply today! Text to apply: Texted: 9762 to ************ We offer: Great culture and team atmosphere Comprehensive benefits (medical, dental, vision, life/AD&D, disability) 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs Work/life balance What You'll Do: Confirms patient appointments and perform patient reminder calls according to client guidelines Manages client and care provider's schedules efficiently Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors Maintains patient records in billing/scheduling system formats and in hard copy when indicated Completes patient schedules, forms and all correspondence Provides additional billing and customer service support Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Qualifications: High school diploma required. College degree a plus Bilingual in Spanish is a plus Experience in a high volume medical office environment required Scheduling patients and patient testing preparation experience in a physician office preferred Computer Proficiency - MS Office Ability to work well with others in a professional manner in a team oriented environment 2 years in a medical setting preferred #ACHH
    $24k-33k yearly est. 9d ago
  • Registrar ED 7AM-7PM - CHI Memorial North Park

    Conifer Health Solutions 4.7company rating

    Patient access representative job in Gibson, TN

    Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required. 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking. Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands.
    $30k-37k yearly est. Auto-Apply 19d ago
  • HIM Rep

    Catholic Health Initiatives 3.2company rating

    Patient access representative job in Gibson, TN

    **Job Summary and Responsibilities** As our HIM Clerk, you will manage patient health information and medical records, ensuring accuracy, compliance, and integrity for patient care. Every day you will retrieve, file, and organize patient records (physical/electronic), ensuring completeness and confidentiality. You'll process information requests, verify identities, assist providers with access, and conduct quality checks on scanned documents. Responsibilities include updating demographics, handling correspondence, and responding to inquiries per privacy regulations. To be successful, you will demonstrate meticulous attention to detail, strong organizational skills, and proficiency in HIM systems/office software. Excellent communication and customer service, coupled with a deep understanding of HIPAA and HIM principles, are essential. + Assemble patients' health information in chart. + Ensure all forms are accurately completed, properly identified, and signed. + Ensure all necessary patient information is in the computer and up to date. + Scan pertinent information into patient's EMR. + Obtain and handle medical record document requests from outside parties, which may include subpoenas, FMLA forms, etc. for response and regulation compliance. **Job Requirements** Required + High School Graduate General Studies and 1 year related experience in a healthcare environment , upon hire or + High School GED General Studies and 1 year related experience in a healthcare environment , upon hire + None, upon hire **Where You'll Work** CHI Memorial Medical Group (Mountain Management Services), a member of CommonSpirit Health, is a leading provider of comprehensive office management services for Memorial Health Partners and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI, CMS, Healthgrades , Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence. **Pay Range** $15.00 - $20.33 /hour We are an equal opportunity/affirmative action employer.
    $15-20.3 hourly 7d ago
  • Patient Care Coordinator

    Elite Dental Care 4.1company rating

    Patient access representative job in Jackson, TN

    Our talented front desk team is looking for the best teammate for their crew! Do you love helping people and excel at providing excellent customer service? Can you accurately and quickly multitask phone calls, help others, and figure account balances while keeping a smile and a friendly, kind personality? If you aren't easily frustrated and can handle multiple requests at once, keep reading! The ideal candidate will be able to: Have regular and predictable attendance Provide excellent customer service to all guests Keep a smile with all patient and coworker interactions Maintain a calm and pleasant demeanor at all times Work well in a fast-paced environment Have excellent oral and written communication skills Demonstrate a strong attention to detail Support dental scheduling for multiple doctors &/or hygienists Post insurance payments Follow up on outstanding insurance claims Send monthly patient statements Maintain AR within guidelines Communicate effectively about dental treatment and handle various patient questions Make financial arrangements for patients Create and submit claims daily, and ensure receipt Perform monthly reviews of outstanding patient aging Handle refund processing Follow up and resolve all communication requests Have a strong understanding of dental insurance, claims processing, billing, and repeal processes The person chosen for this role will have: A high school diploma or GED Some post-high school business education A minimum of 2 years of dental front desk experience At least 1 year of Dentrix software experience A minimum of 2 years of business office experience While we appreciate all candidates' willingness to learn quickly, the minimum experience requirements above are non-negotiable.
    $23k-27k yearly est. 2d ago
  • Personal Financial Counselor; Jackson, TN

    Magellan Health 4.8company rating

    Patient access representative job in Jackson, TN

    This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation. Provides personal financial counseling and management services directly to service members and their families. Assists service members in establishing a spending plan for extended absences. Develops and makes available informational financial materials to service members and families. Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34. Responds to requests for age-appropriate classes or seminars. Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office. Manages duty to warn situations according to Department of Defense (DoD) protocol. Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned. Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate. All other duties as assigned. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities Bachelor's degree required. May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree. May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree. 3+ years of financial counseling experience. Must be a U.S. citizen and speak fluent English. If required by the contract, must be bilingual in English and Spanish. Be able to obtain a favorably adjudicated Tier 2 investigation. Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process. Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC). General Job Information Title Personal Financial Counselor; Jackson, TN Grade 23 Work Experience - Required Financial Counseling Work Experience - Preferred Education - Required A Combination of Education and Work Experience May Be Considered., Bachelor's Education - Preferred License and Certifications - Required AFC - Accredited Financial Counselor - EnterpriseEnterprise, CFP - Certified Financial Planner - EnterpriseEnterprise, ChFC - Chartered Financial Consultant - EnterpriseEnterprise, DL - Driver License, Valid In State - OtherOther License and Certifications - Preferred Salary Range Salary Minimum: $53,125 Salary Maximum: $84,995 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
    $28k-32k yearly est. Auto-Apply 3d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Jackson, TN?

The average patient access representative in Jackson, TN earns between $22,000 and $36,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Jackson, TN

$28,000
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