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Patient access representative jobs in Johnstown, PA

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  • Customer Service Representative / Appointment Setter

    Integrity Construction and Windows, Inc.

    Patient access representative job in Altoona, PA

    Customer Service Representative / Appointment Setter - Entry Level - Altoona, PA - $20/hr+ The Role Join Integrity Construction and Windows Inc., a family-owned and operated remodeling business with over 40 years of experience in Pennsylvania. We're hiring Entry-Level Customer Service Representatives / Call Center Appointment Setters to help schedule free home improvement estimates for our customers. As an Appointment Setter / Call Center Customer Service Rep, you'll: Make outbound calls to schedule appointments for home improvement services. Follow a proven script to connect with customers. Work in a fun, competitive, and supportive office environment. Hit daily and monthly goals to unlock higher earnings. This is an on-site position in Altoona, PA (not remote). Pay & Benefits: We offer a competitive pay structure that rewards effort: $160 per day guaranteed just for showing up + $75/day for hitting average performance + $40/day when you step up as team captain + $500/month in bonuses for hitting your goals Health benefits, job security, and paid training That means you could earn up to $1,500 per week while building your career in customer service! What We're Looking For No experience required - entry-level welcome. Positive, motivated, and trainable attitude. Competitive and goal-driven personality. Strong communication and phone skills. Apply today to join our Altoona, PA team and kickstart your career in customer service with Integrity Construction and Windows Inc.!
    $20 hourly 16h ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Patient access representative job in Windber, PA

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Windber, PA, that is a perfect fit for you! We are a fast-paced clinic that needs a great multi-tasker with great customer service who isn't afraid to learn new things. As the first and last person our clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Multi-task with a smile Answer phones, act as a patient liaison, answer any questions from potential or current patients Gather new patient data; keep track of all patient referrals Disseminate information and collect patient intake information; act as a go-between for patients and physicians Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Verify insurance information and submit and track authorization requests in a timely manner Upload paperwork into our computer system Collect mail; distribute mail to proper areas/people Send benefits paperwork to our in-house biller Fax reports to physicians; keep a log of incoming reports Communicate with the office manager and clinicians about scheduling/patient arrival Help with clinic up-keep throughout the day Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion Punctual, ready to start at specific time Must be flexible with hours. Shifts vary M-F, however, current need is 7:00am-3:30pm. Looking for fulltime with benefit package. Must be a team player. We are not currently wearing masks (covering mouth, nose and chin), however, if it becomes required, then participation is mandatory due to our clientele.
    $27k-35k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    Lisa Mancinelli-State Farm Agent

    Patient access representative job in Hollidaysburg, PA

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 23d ago
  • Customer Service Representative (Full-Time)

    Dayton Freight 4.6company rating

    Patient access representative job in Bedford, PA

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Patient Access Representative

    Cottonwood Springs

    Patient access representative job in Johnstown, PA

    Schedule: Full-time, all daylight hours, Monday through Friday, 7 AM - 3 PM or 8 AM - 4 PM + no weekends. Your experience matters Conemaugh Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Registration Specialist - Pain and Neurology Outpatient Clinic joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team The clinic is a combination of Pain Management & Neurology Diseases. We do outpatient procedures that involve Radio Frequencies, Epidural Steroid Injections, Botox Injections, Trigger Point Injections, Injections with Ultrasound & Spinal Cord Stimulators. We have two specialty Clinics - Concussion Clinic and ALS Clinic. How you'll contribute A Registration Specialist - Pain and Neurology Outpatient Clinic who excels in this role: Obtains and verifies all insurance, demographic and financial information during the registration process and enters/updates information into the registration system. Obtains and verifies third party payer eligibility, benefits/coverage, patient liability, pre-certification/authorizations, and billing information using electronic and automated tools. Obtains and scans into document imaging system, all required signatures, patient picture identification, insurance cards, referrals, consents, and financial documents. Answers telephone in courteous manner, provides requested information and transfer the call to the appropriate party. Maintains confidentiality standards in all dealings with patients. Comply with HIPPA regulations Maintains required productivity and established registration accuracy levels (90% or higher) according to department productivity and performance measurements. Attends 6 staff meetings and participates in organizational activities. Cross train to cover other registration areas as needed and rotate lunch coverage. Work efficiently with EMR system. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a High School Diploma or equivalent. Additional requirements include: Knowledge of medical terminology. Experience in the medical field working in hospital or outpatient clinical setting. More about Conemaugh Memorial Medical Center Conemaugh Memorial Medical Center is a 537 inpatient, behavioral health, rehabilitation, and transitional care beds hospital. Conemaugh Memorial Medical Center, a Duke LifePoint hospital, is the flagship hospital of Conemaugh Health System. A regional referral hospital known for clinical excellence, Conemaugh Memorial is home to the highest level of care designations for Neonatal Care (Level 3) and Trauma Care (Level 1). Conemaugh Memorial has received recognition by the American Heart Association with the Stroke Gold Plus Quality Achievement Award. Conemaugh Memorial is proudly committed to being a teaching hospital including seven medical residency programs, School of Nursing, and Allied Health education programs. EEOC Statement Conemaugh Memorial Medical Center is an Equal Opportunity Employer. Conemaugh Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
    $29k-37k yearly est. Auto-Apply 34d ago
  • SAH - Home Care Scheduler

    Practical Administrative Solutions L.P

    Patient access representative job in Johnstown, PA

    Experienced Scheduler Sought for Health Care Services Full Time - Johnstown, Pa Seniors at Home provides comprehensive care and services to the elderly population. What sets Seniors at Home apart from other care providers is its dedication to the whole member, including his/her medical, social, emotional and physical needs, enabling older members of the community to remain independent, active and with the best possible quality of life. To fulfill this mission, Seniors at Home is seeking hardworking, dedicated, and compassionate professionals to join its team, including a Scheduler who will schedule and coordinate Home Health Aides for both the center as well as for member in-home visits. The Scheduler must have excellent organizational and communication skills, and be able to multi-task and manage many different member needs and scheduling requirements. Responsibilities Daily responsibilities include: Creating daily and monthly in-center and in-home schedules for Member Aides Communicating schedule changes to in-home caregivers Monitoring daily schedules to ensure all members receive their scheduled care/services Monitoring staff call-outs and vacation requests Scheduling fill-in Member Assistants based on time-off requests Performing general administrative duties including answering/transferring calls Qualifications It is essential that prospective candidates have a positive attitude, strong listening skills, and can work cooperatively with others. A high school diploma or equivalent GED, plus at least one year's experience in an office setting is required for this role, as is computer experience. EOE
    $32k-62k yearly est. Auto-Apply 13d ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Johnstown, PA

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 3aShJrYOFd
    $29k-35k yearly est. 17d ago
  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Patient access representative job in Greensburg, PA

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $45k-57k yearly est. 9d ago
  • Patient Access Representative

    Hospital & Other Career

    Patient access representative job in Sewickley, PA

    Department: Patient Registration, 24/7 department. Work Hours: Full-Time. Looking for someone who has flexibility to work days, evenings, nights, weekends, holidays and cross campuses. This position provides exceptional service to our patients and their families by creating a positive first impression to the Health System. This position greets, interviews, and guides patients and their family members through the registration process for Heritage Valley Health System. They will collect and enter all necessary information to ensure accurate hospital records, including patient's demographic and insurance information to facilitate the billing process. They are also responsible for combining ancillary schedules for all patients and for assisting patients with the automated check-in process via our patient kiosks. Requirements: Customer service-focused, friendly personality with excellent communication skills and a desire to want to help people. Must have a high school diploma or GED equivalent and willingness to want to learn new things. No experience necessary, only a strong work ethic and desire to learn alongside the latest technology. Must be able to effectively communicate with a patient and their family to gain the necessary medical information needed. Must also be able to analyze problems quickly determining appropriate solutions and performing multiple tasks at once. Good prioritization and organization skills are necessary for success. Preferred: Healthcare background and/or bachelor or associates degree, knowledge of ICD-9 or ICD-10 coding, medical terminology, billing, and health insurance rules/processes.
    $28k-37k yearly est. 60d+ ago
  • Patient Service Representative

    Chespenn Health Services 3.8company rating

    Patient access representative job in Atwood, PA

    Job DescriptionSalary: $18 to start, with opportunities for growth and advancement About Us ChesPenn is a network of community health centers spanning Chester and Delaware Counties. Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay. Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back! Heres a professionally written job post for a Patient Service Representative at ChesPenn Health Services: Join Our Team as a Patient Service Representative At ChesPenn Health Services, we believe that every patient deserves compassionate, respectful, and culturally sensitive care. As a Patient Service Representative, youll be the welcoming face of our community health centers, helping patients access the care they need with dignity and efficiency. This is more than a front desk roleits an opportunity to make a meaningful impact in the lives of individuals and families across Chester and Delaware Counties. If youre passionate about service and thrive in a fast-paced healthcare environment, wed love to meet you. Why Youll Love Working Here We live by the values of compassion, teamwork, integrity, and quality. At ChesPenn, youll find: Comprehensive medical, dental, and vision coverage Flexible time off to support work-life balance Retirement plan and health savings account Opportunities for professional development and career growth A collaborative, mission-driven workplace culture Who You Are A clear and empathetic communicator who enjoys helping others A detail-oriented multitasker who thrives in a busy front office setting A team player who contributes to a positive and respectful work environment Committed to providing excellent service to patients from diverse backgrounds What Youll Do Greet and check in patients with professionalism and warmth Schedule appointments and manage patient flow efficiently Verify insurance information and assist with registration and billing processes Answer phones, respond to inquiries, and provide accurate information Maintain confidentiality and comply with HIPAA regulations Support clinical staff by coordinating patient needs and documentation Use EMR systems to update patient records and manage communications Qualifications High school diploma or equivalent required Experience in healthcare or customer service preferred Familiarity with EMR systems and front desk operations a plus Strong communication and organizational skills Ability to work in person across ChesPenn locations in Chester and Delaware Counties Bilingual skills are a plus Please Note:To protect the safety of children and familiesand to safeguard sensitive medical informationall candidates who accept any form of job offer, whether conditional, contingent, or final, are required to complete pre-employment screenings. These may include child abuse clearance, criminal background checks, and other evaluations mandated by state and federal regulations. Depending on the position, additional requirements such as fingerprinting, drug testing, and verification of professional credentials may also apply. ChesPenns Mission We provide comprehensive primary and preventive care and social services to medically underserved families and individuals, regardless of their ability to pay. We strive to meet the unique health needs of our communities in linguistically and culturally competent ways. ChesPenn is an Equal Opportunity Employer NOTE: ChesPenn uses a web-based application portal and emailing system to correspond with applicants.Please be sure to *********************************to your contact list to ensure delivery of all correspondence from us.
    $18 hourly Easy Apply 9d ago
  • Primary CSR - Bank Teller - Full Time - Floater

    1St. Summit Bank 3.8company rating

    Patient access representative job in Johnstown, PA

    The Primary duty is to build complete financial relationships with both existing and new customers by providing prompt, efficient, courteous, professional, and personalized service: Provides direct and immediate response to customers' requests and needs. Controls flow of customers by directing them to proper source/professional who can meet their needs. With every customer interaction have in-depth conversations, in person and by phone, utilizing C.A.R.E and Advancing Language. Builds relationships by cross-selling appropriate bank services to meet customers' needs. Provides high quality and confidential customer service in such activities as: Execute financial transactions including deposits and withdrawals to personal and commercial checking and savings accounts and complete all other types of account transactions in an efficient and professional manner. Handles and responds to customer inquiries in a timely manner. Issues Money Orders, Treasurers' Checks, Gift and Prepaid cards, Credit Card Cash Advances. Process Night Depository, Mail Deposits and Commercial Deposits. Receives and processes all types of loan payments, and utility payments. Scans daily transactions, balance ATM, provide Safe Deposit Box access, balance vault, batch Cash Advance Machine. Count, verify and post cash shipments via armored car. Provides basic customer service requests such as Stop Payments, wire transfers, research requests, answer customers' technical questions. Basic knowledge of products, services, and Electronic Banking services. Balance assigned daily cash and maintained assigned cash limits. Meet and exceed monthly referral goals by having quality conversations and identifying opportunities to promote the right financial products and services to meet our customers' needs. Assists branch manager to ensure the Relationship Center is meeting the established growth and sales objectives. Strict adherence to security procedures, Bank Secrecy Act, USA Patriot Act, and safeguarding customer information. Assists in maintaining overall professional appearance and cleanliness of the Branch. Actively participates in Relationship Centers' One Year Plan and long-term goals and objectives, coaching sessions, and team meetings. Attends annual meeting to develop departmental goals: Attends Career Path Meetings with Supervisor. Actively participates in monthly Employee Relations Meetings to discuss and evaluate progress on meeting goals and objectives. Participates in daily 5-minute meetings. Performs other duties as assigned or directed. REQUIRED SKILLS/ABILITIES: Excellent verbal and written communication skills. Exceptional organizational skills and strong attention to detail. Basic computer skills and digital awareness. Must be results oriented. Manual dexterity and numerical skills. Knowledge of all products and services and all office functions. Must be flexible and adaptable to varied work schedules. A positive, enthusiastic attitude. The ability to multi-task. Proficient with Microsoft Office Suite or related software. The ability to operate basic office equipment. SUPERVISORY RESPONSIBLITY: This position does not supervise employees. EDUCATION and EXPERIENCE: High School diploma or equivalent experience sales/business related field. 1-3 years in customer service and cash handling experience required. PHYSICAL REQUIREMENTS: Ability to concentrate and perform responsibilities by maintaining a constant state of focus and mental alertness. Ability to lift up to 30 pounds (i.e., heavy boxes or coin). Ability to communicate in person, through email or via telephone with customers and staff members. Ability to sit or stand for an extended period. Specific vision abilities required by this job may include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Matt Randall-State Farm Agent

    Patient access representative job in Johnstown, PA

    Job DescriptionBenefits: Competitive salary Paid time off ROLE DESCRIPTION: As a customer service representative with State Farm Matt Randall, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 24d ago
  • Ticket Taker/Usher/Customer Service Representative

    Legends Global

    Patient access representative job in Johnstown, PA

    -Usher/Ticket Taker/Customer Service Rep Facility Name - 1st Summit Arena @ Cambria County War Memorial Usher/Ticket Taker/Customer Service Rep DEPARTMENT: Security REPORTS TO: General Manager FLSA STATUS: Hourly/Nonexempt/Seasonal Summary Under the supervision of the General Manager and Box Office Manager, this position is responsible for directing and guiding guests to appropriate seat location, handling any questions/comments/suggestions from guests and communicating facility amenities. In addition, ushers/ticket takers are responsible for assisting with all aspects of the customer fan experience, including but not limited to, building entry procedures, ticket scanning, directing fans to appropriate locations, answering questions, and responding to customers' needs during arena events. Essential Duties and Responsibilities Responsible for scanning guests' tickets as they enter the building. Direct guests to seats listed on their tickets. Respond to any guest incidents including, but not limited to, fights, injuries, and illnesses. Communicate facility amenities to guests as needed and requested. Provide excellent customer service by remaining calm and courteous. Help guests find their party. Log all required information on appropriate forms, including but not limited to, incident reports and lost and found log. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience On-the-job training provided. HS diploma or G.E.D. preferred. Must be able to stand, walk and climb stairs for duration of shift. Shifts generally last 6-8 hours. May be exposed to adverse weather conditions. Must be able to work nights, weekends, and holidays as well as during normal business hours. Must be able to multi-task and work well under pressure in a fast-paced environment. Skills and Abilities Must be able to maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment. Ability to communicate with and take direction from immediate supervisor and facility management. Possess excellent verbal and interpersonal skills and interact with all levels of staff, including management. Remain flexible and adapt to fluid situations in which daily job duties change suddenly. Ability to handle/resolve high tension situations and respond with professional demeanor. Excellent communication, problem solving and organizational skills. Work independently, exercising judgment and initiative. Must possess professional presentation, appearance and work ethic. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 6-10 hours daily, as well as the ability to lift in excess of 25 pounds. This position is also exposed to adverse conditions including inclement weather, noise fumes, etc. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(4095) - 927 W High St

    Domino's Franchise

    Patient access representative job in Ebensburg, PA

    PART TIME AND FULL TIME JOBS AVAILABLE!!!! Customer Service Representative. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative (CSR)

    Vilogics

    Patient access representative job in Ebensburg, PA

    Customer Service Representative (CSR) - Accounting DepartmentLocation: vi Logics HQ - Ebensburg,PA (Operations Center) - In-Office Only vi Logics is seeking a Customer Service Representative (CSR) for the Accounting Department with a Managed Service Provider (MSP) background to assist clients with invoicing, contract reviews, and billing support. This is strictly in-office position requires daily face-to-face collaboration to ensure seamless financial operations and exceptional client service. The ideal candidate will have experience in MSP billing processes, client account management, contract reviews, and dispute resolution. Candidates with Kaseya's knowledge and familiarity with PSA (Professional Services Automation) tools such as ConnectWise or Autotask are strongly preferred. Primary Responsibilities: Client Billing Support & Invoicing: Generate, review, and process customer invoices accurately and in a timely manner. Investigate and resolve billing discrepancies while maintaining a high level of customer satisfaction. Work closely with clients to explain invoice details, ensure transparency, and resolve any disputes. Assist with accounts receivable (AR) follow-ups and collections as needed. Contract Management & Review: Review customer contracts, agreements, and SLAs (Service Level Agreements) to ensure accurate billing. Identify and resolve discrepancies between contracted services and actual billing. Assist in contract modifications and renewals in collaboration with the sales and finance teams. Client Account Management & Support: Act as the primary point of contact for customers regarding billing-related inquiries. Provide exceptional customer service, ensuring timely responses to client questions and concerns. Maintain detailed records of client interactions, contract terms, and invoice adjustments. Internal Collaboration & Reporting: Work closely with the finance, sales, and service teams to ensure alignment between services delivered and billed. Utilize PSA tools (preferably Kaseya BMS, ConnectWise, or Autotask) to track customer accounts, contracts, and billing activity. Assist in preparing financial reports, audits, and reconciliation tasks related to billing. Required Qualifications:Education: Associate's or Bachelor's degree in Accounting, Business Administration, Finance, or a related field. Experience: 3+ years of experience in a billing, invoicing, or contract management role within an MSP or IT service provider environment. Strong knowledge of MSP financial operations, including recurring revenue models, contract-based billing, and service agreements. Experience with PSA tools such as Kaseya BMS, ConnectWise Manage, or Autotask is preferred. Familiarity with QuickBooks, NetSuite, or other accounting software is a plus. Skills & Abilities: Detail-oriented with strong analytical skills and the ability to identify and resolve discrepancies. Excellent communication and interpersonal skills to effectively interact with clients and internal teams. Problem-solving mindset with the ability to handle billing disputes and client escalations professionally. Ability to multi-task and manage multiple client accounts while maintaining accuracy. Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, financial reporting). Understanding of IT service contracts, SLAs, and managed services billing structures. Additional Requirements: This is an in-office role-remote or hybrid work is NOT an option. Must possess a valid driver's license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Ebensburg, PA Standard office hours are Monday through Friday, with potential for overtime as needed. vi Logics operates 24/7/365, and occasional after-hours support may be required. If you have MSP experience, a strong client billing and contract management background, and a passion for providing top-tier customer service, we invite you to join our growing team at vi Logics!
    $27k-35k yearly est. 60d+ ago
  • Customer Service Rep (QTC)

    Three Wire Systems 4.4company rating

    Patient access representative job in Bedford, PA

    MyAdvisor/VetAdvisor care coordination program provides expert care for those that serve others. From behavioral health to career development, MyAdvisor will triage individual needs to find the best resources for ongoing support. With over 12 years of proven success, MyAdvisor provides support to those who are responsible for the safety and welfare of others. Three Wire delivers practice, preventative, and integrated care coordination to private and public sector employers. This care coordination, in turn, supports clinical tele-behavioral health, holistic wellness, navigational advocacy and family stability, and thus helps individuals thrive in their career and family life. Job Summary: Responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points. Shift: Monday, Tuesday, Wednesday, Saturday 8:30am-7pm Location: Must live within 90 minutes driving distance of Bedford, PA. Training: 2 weeks onsite training Essential Duties and Responsibilities: Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests Triages customer needs to include verification of demographics, appointment inquires, and mileage check inquires Clarifies customer inquiries by researching, locating, and providing information to the appropriate entities Resolves customer concerns and appropriately escalates any unresolved matters in a timely manner to the next appropriate department or level Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology Accurately documents all call information in case management system according to standard operating procedures Efficiently utilizes tools and available resources such as: ECW, UCM, examinee portal, and other tools as necessary Any other duties as assigned Competencies: Ability to prioritize customer follow up calls when necessary Adaptable with the ability to follow standardized process workflow on a daily basis Provide exceptional customer service to both internal and external customers Strong knowledge of administrative processes Demonstrated ability to work as a team member as well as an individual contributor Ability to interact with all levels of staff Ability to effectively manage competing priorities in a fast paced environment Proficient in relevant computer applications (i.e. call center phone systems, Electronic Scheduling software) with an ability to learn new software quickly Excellent data entry and typing skills Ability to work various shifts and hours to cover multiple times zones Education and/or Experience: (includes certificate & licenses) Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation This supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status. Education Required GED, High School Diploma or higher. Required 1-3 years: Customer Service experience. Skills Preferred Customer Service Intermediate Sense of Urgency Intermediate Problem Solving Intermediate Interpersonal Intermediate Team Player Intermediate Written Communication Intermediate Verbal Communication Intermediate Organization Intermediate Excel Intermediate Word Intermediate Medical Terminology Intermediate MS Office Intermediate Multi-line phone Intermediate Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations
    $27k-35k yearly est. 27d ago
  • Patient Access Specialist/Front Office (Part-Time/Days Swing Shift)

    Allegheny Health Network 4.9company rating

    Patient access representative job in Greensburg, PA

    About Us HIGHLIGHTS: Patient Access Specialist/Front Office SHIFT: Days Swing Shift (7A-7P, 9A-9P, 11A-11P) JOB TYPE: Part-Time FACILITY TYPE: 18 bed Small-Format Hospital (8 ER, 10 Inpatient) JOB PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE of eligibility!), Paid Employee Referrals! FREE Parking! LOCATION: Hempfield: 6321 Route 30, Greensburg, PA 15601 We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.
    $30k-34k yearly est. Auto-Apply 8d ago
  • Patient Care Coordinator

    Upstream Rehabilitation Inc.

    Patient access representative job in Somerset, PA

    Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Somerset, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $21k-38k yearly est. 14d ago
  • Home Care Scheduler

    Commlife

    Patient access representative job in Bedford, PA

    Sc hedule: Full Time, Monday - Friday, 7:30AM-4PM, Plus On-Call Rotation Summary of Job Duties : The Regional Home Care Scheduler is responsible for scheduling home care services for older adults as requested by the Interdisciplinary Team (IDT) in a courteous and professional manner. The Regional Home Care Scheduler is responsible for verifying and confirming schedules with program participants, staff and team members and verifying that home care visits are made. Position is on-site at the Bedford, PA office. May lead to additional scheduling responsibilities due to future census growth. Benefits: 4 Weeks Paid Time Off 7 Paid Holidays Medical, Dental and Vision insurance Life Insurance Long Term Disability Insurance Automatic Contribution to a 403(b) retirement plan Tuition Reimbursement Mileage Reimbursement at the federal rate Required Education & Experience: An Associate's Degree in business or related field with one year of experience scheduling home health staff or an equivalent combination of education and experience. Scheduling experience in the home care staffing industry is preferred. Experience with scheduling software is required. Required Licensure : Valid PA Drivers license Required Knowledge/Skills/Abilities : Knowledge of rules and regulations governing human resources issues Basic understanding of FLSA Ability to effectively communicate with internal/external customers both in writing and orally Ability to manage entering, exporting, and scheduling data Ability to troubleshoot and escalate challenges, inconsistencies, and issues with systems Ability to travel between facilities (mileage is reimbursed) Strong computer skills including experience with MS Office and Outlook Strong verbal and interpersonal skills Ability to multi-task Strong math aptitude Detail oriented General office skills - phone system, copier, fax, adding machine Impeccable follow-up skills About us: Community LIFE is a program of all-inclusive care for the elderly, committed to empowering older adults to remain at home while preserving their dignity, independence and quality of life. Our program brings the region's experts in geriatric medicine and care together to work as a team in specialized Day Centers, to help older adults enjoy the highest quality of life possible. Our professionals are committed to keeping older adults independent, and in their homes. Our wide range of services are designed to meet the varied needs of seniors, and include medical care, social services, meals, activities, transportation and much more.
    $33k-62k yearly est. Auto-Apply 20d ago
  • Patient Services Representative

    Hyndman Area Health Center 3.6company rating

    Patient access representative job in Hyndman, PA

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance Hyndman Family Health Center, a Federally Qualified Health Center (FQHC). We are looking for a Patient Services Representative to perform clerical duties at the Reception area. Special Requirements: Ability to work with health center administration and staff effectively, professionally, and within the bounds of the policies of the health center. Ability to instill a teamwork ethic within the department and with other departments of the health center. Ability to maintain and expedite a smooth flow of patients in and out of the health center. Ability to communicate clearly and respectfully with all patients and health center visitors EMPLOYEE RESPONSIBILITIES: Maintains appointment schedule for all employed and contracted health center providers for most efficient flow of patient care. Greets patients and visitors in a courteous manner and triage to appropriate health center personnel at all times. Answers telephone and triage all incoming, outgoing, and inter-office calls in a professional and respectful manner. Telephone encounters documented in patient chart and sent to provider for follow-up. Accurately collects and posts patient payments including past due balances, co-pays, co-insurance amounts or deductible amounts. Requests payment to collect overdue and current balances on accounts, in a respectful manner, at the time of visit. Refers any discrepancies in account balance to the billing department. Communicates with billing department regarding any progress or problems. Enters and updates all patient demographic information, including insurance information, for computer system accurately at each patient visit. Verifies insurance information. Copies insurance card and drivers license, ensuring current copy of insurance is in patient chart. Calculates deposit, maintains and balances cash drawer, and ensures that all monies are accurately accounted for daily. Prints and checks end of day batch proof. Uses appropriate medical record documentation guidelines and techniques at all times. Copies medical record data and forwards to requesting facility or office with verification of written release of records form completed by patient, or if minor, responsible legal party in a timely manner. Submits charges to billing department for processing. Attaches incoming correspondence and forms for disability, workmans compensation and other third party requests, as well as reports from physician referrals, outpatient sources and other related data, to the patient medical record and appropriately distributes to providers. Checks voice messages regularly and responds in a timely manner and fashion. Supports and assists with the Patient Centered Medical Home initiative. Adheres to all health center policies and procedures and complies with personnel, administrative and Board requirements at all times. Performs other duties as delegated and assigned by direct supervisor and/or CEO. Education & Training: - High school graduate required. - Graduate of medical secretarial program or equivalent years of education and experience preferred. - Medical terminology preferred. Must be able to cover at Bedford or Hyndman offices in emergencies. "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $32k-37k yearly est. 26d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Johnstown, PA?

The average patient access representative in Johnstown, PA earns between $26,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Johnstown, PA

$33,000

What are the biggest employers of Patient Access Representatives in Johnstown, PA?

The biggest employers of Patient Access Representatives in Johnstown, PA are:
  1. LifePoint Health
  2. Cottonwood Springs
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