Patient access representative jobs in Jonesboro, AR

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Patient Service Representative Classification: Non-Exempt Department: Front Desk Reports To: Physician SUMMARY/OBJECTIVE The Patient Service Representative is responsible for clinic operations related to customer service, checking patients in-out, ensuring complete and accurate information is entered into all systems used by Ankle & Foot Centers of America, completing payment transactions, scheduling patient appointments and answering the phones. All employees are expected to exhibit professional, ethical and respectful behavior in accordance with the company's mission, vision and values. ESSENTIAL FUNCTIONS Greet all patients and visitors with a smile Enter and update as needed, patient demographics Complete insurance verifications for all patients Exhibit excellent communication skills over the telephone and in-person Create correspondences, reports, memos and forms as requested by physicians and/or administration Schedule mutually acceptable patient appointments for patients and physicians, obtain and enter referral information Check patients in and out in a timely and professional manner Collect co-payments, deductibles, co-insurance and back balances for all services at check-in Demonstrate excellent customer service skills in all interactions Work as a team with all departments within the company Print new patient documents and forms as-needed Maintain inventory and submit front office supply order to administration Front desk and patient waiting area are to be kept clean, neat and uncluttered at all times Copy medical documents as requested following the proper procedures Distribute mail, faxes and routine correspondences Complete bank deposits as-needed Submit accurate End-of-Day (EOD) When checking out patients, ensure all balances owed is collected and patient is charged for any DME or services rendered Strictly comply with the Health Insurance Portability and Accountability Act (HIPAA) in protecting patient privacy and federal and state regulations Additional job related duties or projects as needed COMPETENCIES Effective communication skills Teamwork oriented Initiative Proficient computer skills Ethical conduct Proficient typing skills SUPERVISORY RESPONSIBILITY This position has no supervisory responsibilities. WORK ENVIRONMENT This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must communicate professionally and courteously with patients and clinic staff. Employee must be able to sit for at least an hour at a time. Employee must be able to stand and walk for up to 20 minutes at a time. Employee is required to assist with rooming patients, filing, and other basic office tasks to include keeping office environment and waiting room clean. This will require the ability to bend, stoop, and lift up to 5-10 lbs. The position requires the ability to utilize the computer and keyboard for long periods of time. POSITION TYPE AND EXPECTED HOURS This is a full time position. Days and hours of work are Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand. Completion of a four to six week Training for this position is Required to move forward in this position. Training may take place at another location. TRAVEL Moderate to frequent travel required based on the company needs and as job duties demand. REQUIRED EDUCATION AND EXPERIENCE High School diploma or equivalent PREFERRED EDUCATION AND EXPERIENCE Two to four years of experience in the health care industry OTHER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employees have a responsibility to comply with our organization's policies and procedures, code of conduct, etc. Additionally, adherence to the code of conduct, timely reporting of any issues, and completion of compliance training is a condition of employment.

* JOB REQUIREMENTS * Education * High school diploma or GED * Experience * Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment. * Physical * Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems. * JOB SUMMARY * Greet patients and arranges for the efficient and orderly registration of patients. Ensures that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures. Answers telephone, answers billing questions from patients. Processes medical records request, information requests and general patient account functions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, and clinic personnel. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers. This position has high contact with patients, employees and physicians. Attendance is an essential function of this job.

Job Description The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources. The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients. Summary of essential job function Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified) Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts Attend and actively participate in job-related functions Represents the program to parents/guardians, visitors, and the public in a positive way May assist with training new employees Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Patient Care Coordinator Promote Center growth with the overall goal being enrolled to the capacity of the Center Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician Schedule initial developmental screening process with Optum (or other approved vendor) Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday Maintain potential patient charts from inquiry to enrollment Search by the patients' names before creating a new profile, they may already be in the system Ensure all profile information is accurate and up-to-date on all new patients Update Patient Frequency for therapy immediately when the new prescription to treat is received Close out customers when switching from contingency to EIDT Check inbox daily (for example: looking for evaluation notification to update DMS-640) Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician) Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc. Maintain an adequate list of community resources and ensure patients and families stay informed of their options Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community Comfortable speaking with physicians, potential referral sources, and other community members Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk May assist the Center Director with social media content Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center Obtain prescribing information from the parent/guardian, physician, or pharmacy Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form Include a printout of all possible side effects for all medications Monitor patients for drug reactions, documenting appropriately Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP) Notify parents/guardians when medications need to be refilled Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience If necessary, contact the primary care physician for recommendations Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings) Develop a medication management plan for all patients with prescribed medication that may be administered at the Center Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center. Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review. Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review. Maintain patient emergency information and employee emergency information, updating a minimum of annually Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients Request any orders from the patients' primary care physician, or specialist, as needed by the Center Advocate for referrals to outside specialists and other health personnel as needed Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form Assist with New Employee Orientation Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential) Complete nursing supply order by the 3rd week of the month when medical equipment/supplies need to be ordered and stock when delivered Maintain oxygen tank Complete monthly Center inspections Assist with weekly Center inspections Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag Maintain daily temperature checks on the refrigerator containing medications Work with the audiologist to complete and track required hearing screenings Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc. Maintain confidentiality of patients and staff at all times Communicate with the Center Director on all nursing/medical needs Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards Promote continuity, consistency, and expediency of care to patients and families Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Minimum requirements Must be a graduate of an accredited school or vocational nursing Must be (currently) licensed in the state of Arkansas Five (5) years of experience in Early Childhood Education or children with special needs preferred Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry Pass a drug screen (upon hire, annually, and/or randomly) Ability to communicate effectively with co-workers and supervisors Ability to work with children Ability to handle multiple tasks in a very busy environment Ability to carry out instructions Ability to clean efficiently and timely Ability to lift up to 50 lbs Ability to bend, stoop, stand, walk, pull, and reach for several hours per day Ability to demonstrate basic computer skills

1. Education: High school diploma or equivalent required. Computer proficiency required, with a work record that demonstrates: Knowledge of hospital and access management processes Leadership in the core values of the organization Clear, effective communication skills A mature approach to problem-solving for all types of issues Skills in using mainframe and PC computers Knowledge of medical terminology Detail orientation 2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must pass internal examinations to demonstrate mastery of Patient Access Services computer applications. Previous experience in hospital admissions, business office and/or physician's office preferred. 3. Job Knowledge: After training, must pass internal examinations to demonstrate understanding of Patient Access Services overall competencies. 4.Safety Sensitive: NO In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position. DESCRIPTION: The Patient Access Coordinator is the management level of the Patient Access Services (PAS) career path. The Patient Access Coordinator performs all Patient Access Services functions as outlined below. The Patient Access Coordinator supervises the operations and staff of Patient Access Services areas. Prioritizes and coordinates patient call flow in the Pre-Encounter Unit. Ensures the smooth operation of date of service “Express Check-in” functions. Assists in the development of policies and procedures for patient information, way-finding, office management, call distribution, patient pre-registration, registration, financial screening and patient check-in processes. Performs and supervises quality assurance and process improvement activities. Manages employee performance to meet or exceed quality and productivity standards. Performs performance evaluations and disciplinary actions. Maintains excellent working relationships with interdepartmental peers, clinical departments, community providers and staff. The Patient Access Coordinator is highly skilled and works at a cross-functional level. The Patient Access Coordinator must be proficient and knowledgeable in all functional areas of Patient Access including: Guest Services Outpatient Scheduling Outpatient Pre-Registration Outpatient Registration Inpatient Pre-Registration Point of Service Collections Outpatient Surgery & Special Procedure Pre-Registration Insurance Verification Customer Service/Express Check-In Desk Pre-Encounter Collections Emergency Department Registration Physical Effort: Sitting 3-4 hours; standing 3-4 hours; walking 3-4 hours. Moderate lifting of 20-25 pounds, 1-10 times per day. Moderate bending, squatting and kneeling. Frequent fine motor movement with both hands. Manual dexterity to utilize computer. Good visual and hearing discrimination. Moderate lack of control over pace of work and high level of interaction with patients and employees throughout the work day. Mental Effort: To be successful in this position, the individual must demonstrate: Strong verbal and written communication skills Detail Orientation Good deductive reasoning Good with public; empathy for patients Collaborates with others; team builder Accepts authority and follows instructions well Ability to delegate

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity ** Looking to add a positive, outgoing personality to our team! As well as an individual who is reliable, and hard working! ** Competitive pay $18-$21/hr DOE 36-40 hours per week, 2 Saturdays per month. 10:00am-7:00 pm Monday - Friday, 10:00am-4:00pm on Saturdays. Lunch breaks Medical & Bonus potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Requirements Skills and Qualifications: - High school diploma or equivalent; additional healthcare-related certifications preferred - Prior experience in medical or healthcare registration is a plus - Excellent communication and interpersonal skills - Strong attention to detail and organizational abilities - Ability to handle sensitive information with discretion - Proficiency in electronic health record (EHR) systems and Microsoft Office Suite - Flexibility to work PRN (as needed) schedule, including evenings and weekends if required - Ability to work effectively in a fast-paced environment and multitask

We are hiring for a Schedule Specialist. At Elite Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. We strive to offer benefits that reward the whole you! * employee wellness programs * flexibility for true work-life balance * holidays & paid time off * continuing education & career growth opportunities * company-wide support & resources to help you achieve your goals Take your career to a new level of caring. Apply today! Responsibilities The Scheduling Specialist is responsible for managing patient referrals and visit schedules. * Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers. * Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits. * Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits. * Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. Education and Experience Education Requirements * High school education or equivalent Experience Requirements * Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred. Skill Requirements * Exceptional organizational, customer service, communication, and decision making skills required. * Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Company Overview LHC Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: *************************** Elite Home Health a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.

Job Description The Patient Service Specialist works as a part of the care team performing those clerical duties necessary to prepare patients for a visit. Greet patients, checks patients in and out and collects fees. Ensures that accurate patient and insurance information is collected and entered in the EHR. Answers telephone, takes messages and makes appointments. Attendance is an essential job function. At 1st Choice Healthcare, we embrace and practice patient-centered care and we strive to provide all of our patients with the best possible medical care. We encourage each patient to take an active role in their healthcare. We believe that in addition to helping patients when they are sick, we can and should help guide them in making healthy choices for preventive care. 1st Choice Healthcare is a non-profit, Joint Commission accredited, Federally Qualified Health Center. We welcome all members of our community, especially those unable to afford care. We are founded and governed by our community. Qualifications High school diploma Previous experience in a healthcare setting or customer service role preferred. Proficiency in computer skills, including experience with electronic medical records systems. Ability to multitask and prioritize tasks in a fast-paced environment. Ability to maintain professionalism and confidentiality at all times. This is a Safety Sensitive position(the use of a Medical Marijuana card is prohibited according to Act 593). Facial piercings are not allowed.

Arisa Health is seeking a Customer Service Representative in our Jonesboro location. A high school diploma or equivalent is required. Two years of experience in a related field is required. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way. Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place. Work Hours: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m. Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities' one life at a time.

Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Basic Function Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in upkeep of the showroom floor as per the first up system. Reporting Reports Primary Responsibilities The acquisition and maintenance of customers Accept and process current customer payments Process order forms and references Input customer information into the store computer for new lease agreements Update customer information and account status in the store's computer system Answer incoming telephone calls and route them to appropriate person- as per the first up system File and maintain customer folders and records Assist customers on the showroom floor Direct customer opportunities immediately to the Sales Manager - as it relates to sales and service Maintain the appearance and organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management. Maintain regular mailing campaign Other tasks assigned by management CSR First Ups Monday-Calculators/Key Boards, Jewelry Cleaner, Showroom: Lamps & Plans, Telephone Cleaning When Needed-Cash Drawer Levels, Completion of lease order forms: Telephone, Printer Ribbon Replacement, Saturday-Computer Cleaning Daily-Convenience Bar, Entrance Doors, Filing of required documentation, Office: Miscellaneous, Showroom: Counter tops, Showroom: Carpet, Showroom: Jewelry Case Monthly-Purge Customer Files Tue/Thur-Showroom: Appliances, Showroom: Bedroom Sets M/W/F-Showroom: Cocktail/End Tables, Showroom: Dinettes, Showroom: Electronics Requirements Position Requires Excellent interpersonal skills are required for daily customer contact Professional appearance Computer operation ability Good communication skills Excellent organization skills Excellent telephone etiquette Strong sales skills on the showroom or telephone High energy level Able to live 50 lbs. Pre-employment Successful reference check and verification, drug screen, criminal background investigation, and required testing.

To greet patients, obtain correct information and verify insurance. To secure referral information, medical reports and patient diagnostic test results. To check in and check out patients and schedule patient appointments. Collection of patients' financial obligation for services rendered and scheduling of follow-up patient appointments. To pull charts for next day appointments and to make deposits for previous day's activity. Responsibilities Greet and check-in patients, verify patient information, insurance documents, referrals and enter changes into computer. Answer phone, make appointments and follow-up appointments and take messages for physicians and other clinic staff. Sort and distribute mail on a daily basis. Pull charts for next day appointments and make new charts for new patients. File charts or patient information as needed and look for lost charts. Enter data into GPMS database as needed. Provide back-up support for other office positions; re: insurance follow-ups, referrals, etc. Complete forms for clinic and patients on an as needed basis. Performs related responsibilities as required or assigned. Specifications Experience Minimum Required Preferred/Desired Education Minimum Required High School education helpful with on the job training and knowledge of front office protocols. Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required The ability to make and file medical records in accordance to filing procedures. Ability to use copier, fax machine, printer, computer and telephone. The skills to meet and greet numerous patients on a daily basis. Preferred/Desired Licensure Minimum Required Preferred/Desired

Description for Internal Candidates The Financial Counselor ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/ surgical services meet medical necessity and appropriateness per insurance medical policies/ FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior-authorizations per payer guidelines prior to services being rendered. The Financial Counselor counsels patients regarding their financial responsibility for treatment, educates and initiates enrollment in third party assistance programs that reduce patients' out-of-pocket expenses. Initiates enrollment in the Baptist Financial Assistance Program for self-pay patients and serves as a liaison between the patient and the Patient Assistance Team. Collects deductibles, co-insurance and prior balances and initiates payment plans. Performs other duties as assigned. Responsibilities Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements. Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites Review patient medical records and identify necessary information for pre-certification for confirmation of medical necessity Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner Meet with new patients to provide patient-specific education on their insurance benefits and estimated out-of-pocket expenses for their prescribed therapy prior to treatment initiation Works with patients and caregivers to collect deductibles and co-pays and set up payment plans. Obtains necessary consent forms and financial documents from patients and providers to initiate applications for copay assistance and PAP drug programs Assists self-pay patients with initiating applications for the Baptist Financial Assistance Program. Works closely with physicians and clinic staff to promote positive patient outcomes and timely treatment Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff. Performs other duties as assigned. Requirements, Preferences and Experience Education Preferred: Associates degree or 2 years of college level courses. Minimum: Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Experience Preferred: 5 years of business experience in a healthcare environment. Front-end collections experience desired. Minimum: 3 years of business related office experience with 1 of those years being healthcare related experience. Licensure, Registration, Certification Preferred: CHAA Special Skills Preferred: Knowledge of oncology pre-certification requirements and guidelines. Minimum: Ability to read and understand medical policies, compendiums, LCDs, and FDA guidelines. Must be able to multi-task and be flexible. Basic computer skills, ability to perform basic math computation, type 25 words per minute, and problem solving skills. Dealing with confrontational issues and high stress situations with patients, family, and physicians.

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checking fluid levels. * Answer questions and educate customers regarding products and services. * Prepare rental invoices and accept equipment returned from rental. * Install hitches and trailer wiring. * Fill propane (certification offered through U-Haul upon employment) * Drive a forklift (certification offered through U-Haul upon employment) * Other duties as assigned * Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to maintain a good driving record * High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

STGi is currently seeking a Medical Support Assistant to provide services at our Community Based Outpatient Clinic. The general duty of the Medical Support Assistant is to provide clerical and administrative support for the Community Based Outpatient Clinic (CBOC). ESSENTIAL FUNCTIONS: • Manages the schedules and treatment of CBOC patients. • Maintains electronic logs/files in conjunction with the consult/appointment process. • Greets and checks in patients, updating records as necessary. • Coordinates patients' schedules and clinic flow. • Performs clerical and administrative functions to maintain patient data. • Schedules new and established patient appointments. • Tracks and facilitates completion of encounters and consults. • Participates in PACT team huddles and team meetings to manage and plan patient care. • Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work). • Manages electronic wait list to verify and validate accuracy and resolve issues. • Performs administrative follow up actions. • Participates in and independently follows up on team huddles by sharing information and collaborating with the medical team to assure continuity of care. • Evaluates patient information and clinic schedule lists to determine whether patient is vested. • Gathers information and collects/compiles data to meet the needs of the service. • Deals effectively with individuals who may be ill, irritable, or otherwise hard to please. • Maintains alertness to patients requiring immediate treatment. • Extends a high degree of customer service to patients, other contractor staff, Subcontractor(s) staff and personnel, and Veterans Affairs Medical Center (VAMC). • Conducts initial screen of patients, including veteran eligibility and active enrollment in the VA Primary Care Program. • Verifies that required appropriate individuals have completed CBOC/VA paperwork. • Schedules and notifies patients of follow-up appointments/referrals. • Assists in the coordination of supplies/equipment. • Assists in maintaining the Veteran Health Information Systems and Technology Architecture (VISTA) clinic reminder tracking system current for each enrolled patient. • Assists the CBOC Clinic Manager in ensuring that all required reports are completed in an accurate and complete fashion. • Acts as a liaison between contractor and the VAMC. • Participates in the ongoing Performance Improvement Program between STGi and VAMC. • Complies with all federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, STG and subcontractor safety and operational regulations, directives and standards. • Maintains confidentiality of all information and support patients' privacy, rights, and safety. • Performs other work-related duties as assigned. Required Skills REQUIRED EXPERIENCE AND SKILLS: • Must have sufficient front office experience. • Knowledge of skills to perform all secretarial/clerical support tasks (typing, filing). • Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care. • Prefer 1-3 years of current medical and clerical experience working in a similar environment (outpatient clinical and/or other hospital experience preferred). • Skill and precision in use of the tools, materials and equipment, to include expert knowledge of telehealth technologies appropriate for each type of visit and how to troubleshoot technical issues that may arise with the technology. • Demonstrate knowledge of age-specific customer service techniques with exceptional verbal, written, and telephone communication skills; adept at handling difficult situations with diplomacy and professionalism to ensure a positive customer experience. • Knowledge of specialized terminology associated with the work in the facility and in-depth knowledge of the terminology used in Primary care practice. • Ability to follow orders and works under close supervision, while demonstrating initiative and independence. • Ability to provide educational material to patients and/or families regarding proper health care activities, such as giving injections, taking blood pressures, etc. • Knowledge of Microsoft Office Software, Electronic Medical Records and computer maneuverability. • Must be detailed oriented and have the ability to multi-task.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members * Operate all equipment. * Stock ingredients from delivery area to storage, work area, walk-in cooler. * Prepare product. * Receive and process telephone orders. * Take inventory and complete associated paperwork. * Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills * Ability to comprehend and give correct written instructions. * Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills * Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). * Must be able to make correct monetary change. * Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. * Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO * Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. * In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. * Sudden changes in temperature in work area and while outside. * Fumes from food odors. * Exposure to cornmeal dust. * Cramped quarters including walk-in cooler. * Hot surfaces/tools from oven up to 500 degrees or higher. * Sharp edges and moving mechanical parts. SENSING * Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. * Depth perception. * Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting * Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. * Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. * Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying * Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. * Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. * Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing * To move trays which are placed on dollies. * A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. * Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending * Forward bending at the waist is necessary at the pizza assembly station. * Toe room is present, but workers are unable to flex their knees while standing at this station. * Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. * Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching * Reaching is performed continuously; up, down and forward. * Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. * Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. * Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks * Eye-hand coordination is essential. Use of hands is continuous during the day. * Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. * Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. * Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. * Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired

Job Description Job Purpose The Care Coordinator Supervisor is responsible for providing on-going clinical supervision to Care Coordinators. Qualifications Master's degree in a human services field; OR Anyone meeting the qualifications of a Qualified Mental Health Professional (QMHP) (without a master's degree in a human service field) and three years of experience providing community support services to individuals with mental illness and/or substance use disorders in accordance with the community support key service functions specified in 9 CSR 30-3.157 Community Support in CSTAR and 9 CSR 10-4.047 Community Support in CPR. Experience is specific to the adult or child/youth/adolescent population the individual will supervise. See below for qualifications of QMHP. A QMHP is an individual with a master's or bachelor's degree in a human services field (non-licensed) from a college or university included in the U.S. Dept. Of Education's database of accredited schools and/or is certified/credentialed to provide services within their scope of practice, including-Behavior Analyst; Community Support Specialist; Community Support Supervisor; Occupational Therapist; Physical Therapist; Psychiatric Pharmacist; Psychosocial Rehabilitation (PSR) Supervisor; Qualified Addiction Professional (QAP); Registered Nurse; and Youth Behavioral Health Liaison. Core Job Duties Complete comprehensive assessments, treatment plans, quarterly functional assessment update, crisis intervention. Use management strategies that focus on person(s)-served outcomes, care coordination, collaboration and communication with other service providers both within and external to FCC Behavioral Health Provide training/supervising of staff, guidance and feedback, field mentoring and oversight of services. Monitor and review services, interventions and contacts with person(s)-served; evaluate effectiveness of services. Be proactive in identifying program issues and work collaboratively with program leadership to develop solutions. Assist the team in providing coverage (in any area of operation in which they are qualified to do so) to ensure the program functions effectively and without disruptions. Adherence to all applicable evidence-based practice models. Orally communicate information effectively and accurately. Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care. Abide by program and agency policies and procedures Other job duties and special projects as assigned.