Patient access representative jobs in Kokomo, IN - 528 jobs

LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology. LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers. We are seeking a reliable and customer-focused Customer Service Representative to join our team. In this role, you will handle inbound and outbound interactions for internal and external customers across phone, email, and chat channels, providing timely support, resolving issues, and delivering an excellent customer experience. Key Responsibilities Include: Handle customer inquiries via phone calls, emails, and live chat in a professional and courteous manner. Resolve customer issues efficiently by identifying needs, researching solutions, and following up as needed Provide clear and accurate information about products, services, policies, and procedures Escalate complex or unresolved issues to appropriate teams when necessary Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards Maintain a positive, empathetic, and solution-oriented approach in all interactions Qualifications Include: High School diploma plus minimum 3 years relevant experience required. AS preferred. Strong verbal and written communication skills Comfortable handling multiple communication channels (calls, emails, and chats) Basic computer skills and ability to learn new systems quickly Strong problem-solving and active listening skills as well as the ability to apply critical thinking. A positive attitude and customer centric focus Preferred Skills & Competencies Ability to multitask and manage time effectively in a fast-paced environment Typing proficiency and experience Conflict resolution and de-escalation skills Dependable, punctual, and team-oriented Other Relocation and/or work sponsorship are not available with this position. Hours are Monday - Friday, 8:00 AM to 5:00 PM, with up to three days per week remote.

At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis. Essential Duties: Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health. Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc. Build patient schedules that align with the patient's health insurance benefits (will be provided). Clear alerts in Tendercare's electronic medical records system, CellTrak. Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees. Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare. Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year. Performs other duties as assigned. Required Qualifications: Excellent verbal and written communication skills. Must be a strong multitasker with exceptional follow-up skills. Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Associate degree or equivalent experience preferred. Strong attention to detail within multiple platforms. Proficient with Microsoft Office Suite or related software. Experience with medical records systems or similar software is preferred. Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day). Ability to communicate clearly in person and over the phone. Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company. Compensation Range: $22-27/hourly

American Senior Communities is now hiring a Billing Specialist The Billing Specialist provides support to our Hospice & Palliative service lines and serves as a resource for property questions and software support. This position handles all property paperwork including admissions, adjustments, co-insurance, preparing deposits, collections and submitting Medicare, Insurance and Medicaid billing. Requirements Prior experience in this line of business is required & familiarity with BrightTree software helpful. Associates Degree; Or, Bachelors Degree in Finance, Accounting or Business Administration/Management preferred. One to three years Business Office experience in a Long-Term Care setting. Benefits and perks include: Medical, vision & dental insurance with Telehealth option 401(k) retirement plan options Paid Time Off (PTO) and holiday pay Lucrative employee referral bonus program Paid training, skills certification & career development support Tuition reimbursement and certification reimbursement Continued education opportunities through tuition discounts and program partnerships Employee assistance program & wellness support Retail, food & entertainment discounts and so much more Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job, but following a calling.

New minimum wage raised to $23.00/hour!! Join a leader in community mental health with a vision for the future…that sets the pace for associate self-care! Learn about 4C's 4-day, 32-hour work week by clicking below. 4 Day Work Week 4Ever Why work at 4C Health? 4C Health is a trusted, non-profit, Certified Community Behavioral Health Clinic (CCBHC) that has been proudly serving the communities of North Central Indiana for over 50 years. We began as the designated community mental health center for Cass, Miami, Fulton, and Pulaski Counties. To better meet the growing needs of our region, we have expanded our services to Howard, Tipton, and White Counties. Our workforce is the heartbeat of 4C Health-meeting the needs of our local communities every day. Don't wait-join our team and help move health and hope 4ward! #4CHealth #MentalHealth #CareersWithPurpose Position Summary: This position is responsible for being the first point of contact for clients and ambassadors for Four County. The Patient Access Representative is tasked with providing dependable, high quality, and effective clerical services and meetings the day-to-day operation needs of Four County. This is accomplished by a wide range of duties such as answering telephones, routing calls, greeting visitors, responding to inquiries, collecting payments, scheduling appointments and providing information about Four County. Starting and growing base wage opportunities up to $26.00/hour!! PLUS. Additional Annual Compensation and Incentive Opportunities!! Four-day (32 hour) work week Eligible for $150/month ($1,800 annually) in student loan repayment, available at hire Earn $750 for every person you refer who is hired and remains employed for 6 months and receive an additional $500 every year as long as you both remain employed Bilingual wage premiums available for individuals fluent in Spanish or Burmese Benefits: Multiple health plan options to fit your lifestyle Health premium wellness discounts Employer paid HSA contributions Mileage reimbursement Dental and Vision 403(b) retirement plan Employer paid life insurance and other supplemental insurance products to choose from Up to $10,000 in tuition assistance Birthdays off after 1 year of employment To see our full benefits and apply online go to our website: ****************** Qualifications Requirements: Background Checks: 4C Health is a Drug-Free Workplace employer. Candidates must be willing to submit to a pre-employment drug screen. Candidates must be willing to submit to comprehensive background checks, including but not limited to criminal and child protective services checks. Education: At minimum a High School graduate or GED, unless working through a school-to-work program. A degree or further education in healthcare or healthcare management preferred but not required. Experience: Previous experience in scheduling, patient access, registrar or accounts receivable preferred but not required. Skills/Knowledge: Knowledge of data entry processes. Ability to think critically and analyze information/situations for most appropriate response. Ability to maintain confidentiality. Verbal and Written Communication Skills. Computer Skills. Exemplary customer service skills. 4C Health is an Equal Opportunity Employer and committed to creating a diverse and inclusive environment. 4C Health does not discriminate against candidates or employees because of disability, sex, race, gender identity, sexual orientation, age, veterans status, or any other protected status under law.

Job DescriptionGoodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices. Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling. To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential. Job Duties Detailed maintenance of accurate incoming referral documentation. Review incoming faxes for completeness and file appropriately according to content Application of knowledge and judgement based on urgency Obtain missing items from referral source (physician office, patient, etc.) Manage and track incomplete faxes on a daily basis Problem solving skills Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients. Schedule new patient appointments Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request Obtain patient information and register in electronic health record (NextGen) Inform the patient of items or information needed for the visit Generate and send the required paperwork to the patient before the visit Notify referral source of appointment scheduled Answer non-medical questions as needed Monitor new patient medical records. File records based on the appointment date, provider, and location. Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling. Perform other related duties as assigned or requested. Knowledge, Skills, and Abilities Required Dedication to excellent customer service. Exceptional attention to detail. Alignment with HIPAA regulations. Respect for organizational policies, procedures, systems, and objectives. Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers, and patients. Ability to drive efficiency and accuracy. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system. Educational and Experience Required Education: High school diploma or equivalent Preferred Experience: 1-3 years medical office or hospital experience Physical Demands Able to sit for an extended period of time in focused work. Long periods of telephone and computer work.

Schedules: All shifts Compensation: $16-$18 We're looking for someone who is excited to join our passionate, authentic, and courageous team. We're uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at our company is to make a promise to help our patients achieve their wildest dreams. Our company operates residential treatment programs for individuals with substance use disorder. We seek not merely to restore sobriety, but to transform our patients' lives. We believe treatment should be local, individualized, holistic, and relational. We're growing rapidly and looking for the right people to grow with us. Summary The Patient Engagement Specialist (PES) is the main staff point of contact for patients in early recovery, helping to create a safe, structured, and supportive treatment environment. The PES leads non-clinical group activities, monitors patient movement, resolves interpersonal conflicts, and supports daily operations. Ideal candidates are calm under pressure, value structure and consistency, and are deeply committed to supporting recovery. Responsibilities Serve as a primary point of daily support and accountability for patients in treatment Monitor patient movement and enforce program rules and safety standards Lead non-therapy enrichment activities including light fitness, guided meditation, and peer-led discussion groups Facilitate or supervise trips to off-campus 12-step meetings and community events Support and monitor communal areas, including the courtyard and meal rooms Mediate and de-escalate patient conflicts using calm, professional communication Assist with minor cleaning duties and promote a respectful, orderly facility environment Drive patients to meetings or events as needed (in the absence of a designated driver) Document observations and communicate with clinical or leadership staff as needed Model professionalism, accountability, and emotional composure at all times Participate in team meetings, training, and ongoing development Qualifications High School Diploma, GED, or equivalent experience Minimum 1 year of experience working with behavioral health or substance use populations strongly preferred Valid, unrestricted driver's license with a clean record (minimum 3 years preferred) Demonstrated ability to remain calm and professional in high-stress or crisis situations Ability to de-escalate interpersonal conflict and set consistent boundaries Physically able to intervene in emergency situations, including lifting or running if necessary Crisis intervention training strongly preferred Strong interpersonal skills with the ability to gain patient trust and foster respect Passion for recovery and commitment to a drug-free lifestyle Authorization to work in the United States required We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application. Thank you for your consideration and interest in working with us.

Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration. * Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration information. * Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections. * Identify co-payment procedures and fiscal procedures related to registration procedures. * Complete computer and telephone pre-registrations to maintain patient flow. * Position is a Float, hours and location will vary depending on staffing needs. * Must be able to travel to the following locations: * 5255 E Stop 11 Rd., 8051 S Emerson Ave, and 610 E Southport Rd * Hours: 7-3:30, 8-4:30 and 9-5:30 QUALIFICATIONS * Preferred Associate's Degree * Required High School Diploma/GED OR Required Professional/Vocational/Trade Training TRAVEL IS REQUIRED: Up to 50% JOB RANGE: INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description SUMMARY · Responsible for coordinating cases for precertification and prior authorization review. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may includes, but are not limited: · Managing incoming calls or incoming post services claims work. · Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. · Refers cases requiring clinical review to a Nurse reviewer. · Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. · Responds to telephone and written inquiries from clients, providers and in-house departments. · Conducts clinical screening process. · Authorizes initial set of sessions to provider. · Checks benefits for facility based treatment. · Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. EDUCATION/EXPERIENCE · Requires High school diploma · 1 year of customer service or call-center experience; proficient analytical, written and oral communication skills; or any combination of education and experience, which would provide an equivalent background. · Medical terminology training and experience in medical or insurance field preferred. Qualifications Required education: HS Diploma Top 3 Must-Haves: 1. Call Center 2. Medical terminology 3. Good Tenure Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans

**Become a part of our caring community and help us put health first** The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** Required Experience/Skills: + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. + Must have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Responsibilities Ensures the telephone is answered in a timely and professional fashion. Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately. Ensures all insurance is verified and communicated to clinical staff and patients. Ensures all financial obligations are communicated with the patient and properly noted for each procedure. Ensures all accounts are properly credited when payment is received. Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists. Actively participates in recall program to ensure goals are achieved. Qualifications High school diploma Have strong communication skills Have an eagerness to learn and grow Must pass a background check and drug screen

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. The IHC Corporate team is now recruiting for a Non-Clinical Patient Service Representative (PSR). The PSR ensures a positive and consistent customer service experience for IHC patients. The PSR works closely with the front staff at the sites to provide customer service to patients over the phone to schedule and reschedule appointments, make reminder phone calls, and other patient care related questions. Corporate Hours of Operation Monday - Friday, 8:00 am - 5:00 pm IHC's robust benefits and compensation package includes: * $1000.00 retention bonus paid after one year * No nights or weekends * Generous Paid Time Off and Floating Holidays * Day 1 Insurance benefits eligibility * 403(b) Retirement Plan matching at one year of employment * Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions * Flexible Leave of Absence programs * Personify Health Wellness program with paid incentives for participation * Employee Assistance Programs with 24/7 access to therapy consultation services Patient Service Representative role responsibilities include: * Helping improve the patient's experience from the beginning of their encounter by answering the phone to the end of their visit by assisting with completing steps in the treatment plan such as sending a referral to a specialist. * Answering phone calls, scheduling appointments, routing calls and addressing other patients' needs. * Processing appropriate patient paperwork in a timely manner. * Educating patients regarding documents they will need to provide at the time of service. * Accurately entering, maintaining, and retrieving data on IHC's Electronic Medical Records (EMR) system. * Communicating with patients care team as necessary. Required Skills: * Demonstrate high detail orientation and accuracy. * Perform responsibilities accurately, efficiently, and timely. * Demonstrate knowledge of standard office practices and procedures. * Able to juggle multiple requests and meet multiple deadlines. * Follow standard work procedures. * Participate in process improvement projects as required. * Demonstrate office equipment and computer skills, including data entry. * Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc. Requirements * Graduation from a standard high school, or equivalent. * One (1) year of prior experience in an office or health related position. Related education can substitute for experience. Equal Opportunity Employment Statement We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Salary Description $16.36 - $18.32 (based on qualifications)

The North Central Nursing Clinics (NCNC) at Purdue University is a federally qualified health center (FQHC) providing access to high-quality primary healthcare services for the communities surrounding Burlington, Delphi, Monon, and Wolcott. We are looking for a full-time Scheduling & Registration Clerk to join our team. Acting as the "first face" of the clinic to patients and community stakeholders, this role is responsible for strategically scheduling patients to maximize staff efficiency and maintain high client satisfaction. The position answers phones and directs calls appropriately to nursing triage, direct scheduling, or other delegated staff members. Additionally, the role completes patient check-out, including billing reconciliation and cash collection based on insurance status, and serves as a translator for nursing staff as needed. Communication with patients occurs via phone, letters, and in-person interactions. The position also assists with scanning documents and patient records into the electronic health record system, covers staffing needs across all clinics as needed, and is occasionally required to work some Saturdays depending on business need. Updated 1/22/26: This position represents 2 vacncies: one primarily located in Delphi, and one in Monon. Both roles may require occasional travel to the Burlington and/or Wolcott clinics, as needed for coverage. Who We Are: The North Central Nursing Clinics at Purdue University are nurse-managed, community-based clinics dedicated to delivering high-quality, accessible, and affordable primary health care across rural Indiana. As Federally Qualified Health Centers, our four clinics serve thousands of patients each year-offering medical, behavioral health, and wellness services for individuals and families of all ages. Rooted in a unique partnership with the Purdue School of Nursing, we also provide invaluable hands-on learning experiences for nursing students, helping prepare the next generation of compassionate health care professionals while advancing health and wellness in our communities. What We're Looking For: Required: Education and Experience: * High School Diploma/GED. * Three years of customer service or clerical experience. Skills Needed: * Basic computer skills with proficiency in Word and Excel. * Excellent communication skills with a strong customer service focus. * Knowledge and understanding of basic math and cash handling processes. What's Helpful: * Bilingual in English and Spanish. * Experience with Electronic Health Record systems. Additional Information: * Purdue will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Non-Exempt (Eligible For Overtime) * Retirement Eligibility: Non-exempt Defined Contribution Plan Purdue University is an EO/EA University. Apply now Posting Start Date: 1/15/26

Registration Specialist - Diabetes Clinic Schedule: Monday-Friday, 7:00 AM - 3:30 PM About the Role We are seeking a Registration Specialist to serve as the first point of contact for patients in our Diabetes Clinic. This role is essential in ensuring a smooth check-in process and supporting patients with diabetes supplies and device management. Bilingual (Spanish) candidates preferred. Key Responsibilities Welcome and assist patients during check-in, check-out, and scheduling. Manage diabetes supplies and devices, including downloading data from meters and sensors at appointments. Facilitate patient flow from entry to destination in a timely and professional manner. Collect and verify demographic and financial information to ensure accurate records. Schedule appointments, explain charges and policies, validate and enter charges Answer incoming calls and direct patients and visitors appropriately. Role Interaction You will work closely with: Medical Assistants and Providers within the Diabetes Clinic. Front office staff at Riley Endocrinology Clinic. Top Skills for Success Kind and positive attitude with excellent organizational skills. Ability to take initiative and work collaboratively. Experience with Cerner, PowerChart, and Microsoft Office applications. Strong communication and customer service skills. Qualifications High School Diploma/GED required. Preferred: Experience in a healthcare setting and familiarity with diabetes supplies. Ability to learn and retain medical coding (ICD-10, CPT preferred). Knowledge of insurance interpretation, clinical practices, and medical terminology preferred. Basic proficiency in MS Office (Word, PowerPoint, Excel).

Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Enter insurance policy number, group number, address, and telephone numbers. * Verbally interview patient and/or family in order to obtain registration information. * Enter patient billing and clinical data. * Identify co-payment procedures and fiscal procedures related to registration procedures. * Complete computer and telephone pre-registrations to maintain patient flow. * Part time position: * Monday-Fri 3p-7p will be regular hours. * The training hours will be days, 8a-4:30 3 days per week for 8 weeks QUALIFICATIONS * Preferred Associate's Degree * Required High School Diploma/GED TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: INCENTIVE: EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

The PUSH Medical Reception Clerk serves as the first point of contact for patients, parents, providers, and staff, providing exceptional customer service and administrative support at both the Welcome Desk and the main multi-line switchboard. This 9‑month hourly position involves cross-training to ensure coverage across both areas, with primary duties subject to adjustment based on business needs. Key responsibilities include checking in and checking out patients for appointments and walk-in visits, reviewing billing statements, processing payments, and authorizing or billing charges to patients or insurance providers. The position also requires balancing the cash drawer daily and ensuring accuracy in all financial transactions. The Medical Reception Clerk will schedule appointments, verify service eligibility, and assign patients to the most appropriate provider. Availability to work Saturdays, or on a Saturday rotation during the academic year, may be required. This is a full-time, hourly, 9‑month academic year (AY) position. Why Purdue? At Purdue, you'll experience unrivaled pride and unlimited potential. Our culture is built on a tight community, global perspective, Boilermaker pride, and endless opportunities to learn and grow. You'll be part of a team that values collaboration, compassion, and continuous professional development, all within a supportive environment that champions excellence and well-being. About Us Purdue University's Student Health (PUSH) Center,has a mission to promote a healthy campus culture by providing high quality, evidence-based, patient-focused primary healthcare through an accredited model of excellence for the Purdue University student community. Our staff of board-certified physicians and nurse practitioners provide student-oriented primary care as well as ongoing care for chronic conditions. Our single-minded focus of protecting your health and wellness allows you to focus on your educational and personal goals. We are also accredited by the Accreditation Association for Ambulatory Health Care. What We're Looking For Education and Experience: Required: * High School Diploma/GED. * One (1) year of office or related experience. * An equivalent combination of education and experience may be accepted. Skills: Required: * Strong attention to detail. * Proficiency in Microsoft Office software (Outlook, Word, Excel) * Basic math skills, filing, database management and office procedures. * Ability to work effectively with individuals from different viewpoints and backgrounds. * Strong oral and written communication skills, interpersonal skills, telephone etiquette, organizational and customer support. * Good judgment, diplomacy, and professionalism Additional Information * Purdue's benefits summary ************************************************************************************* * Purdue will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Non-Exempt (Eligible For Overtime) * Retirement Eligibility: Non-exempt Defined Contribution Plan Career Stream Administrative and Operational Support 1 Pay Band S030 Link to Purdue University's compensation guidelines: ************************************************************** Job Code #20002462 Link to Career Path Maker: ****************************************** Effective August 1, 2022 a background check will be required for all internal employees who have not had one within the last year. Who We Are Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. Equal Opportunity Employer Purdue University is an EOE employer. Apply now Posting Start Date: 12/18/25

Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused around our Carmel clinics, with the ability to cover other locations as well, to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team. To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success. Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc. Job Duties Front Desk Opens the office and monitors the organization of the waiting room. Maintains an orderly and welcoming reception area at all times during normal business hours. Warmly welcomes all patients, exhibiting excellent customer service skills. Observes office flow to ensure patients receive prompt care. Notifies patients of change in schedule and updates them as office delays arise. Verifies insurance and personal information with patient. Collects co-payments, pre-payments, account balances, etc. Logs monies collected from patients and notes amount paid on visit slip. Balances cash receipts daily. Ensures HIPAA compliance in all aspects of workflow. Scans patient insurance card(s) at initial visit, verifies information at return visit(s) and updates when any changes occur. Ensures that required medical information (tests, scans, reports, etc.) are available for each visit, including MRI / CT / X-ray discs. Connects patient to the Financial Counselor for questions or problems. Indicates no show, cancels, etc. in computer system. Other duties as assigned. Patient Rooming Ensures efficient patient flow while obtaining vital signs, and verifying complete case information. Notifies provider of patient appointment/procedure readiness, assisting provider with medical supplies or equipment needs. Assists provider with patient care when appropriate. Chart maintenance, compiling and organizing patient chart in chronological orderly manner for patient visit, delivering patient chart/information to patient care areas, filing information into patient record. Cleans, stocks, and turns over rooms post patient visit. Monitors supply list and stocking clinical office supplies as needed. Reviews last visit notes prior to patient visit for orders & instructions needing completion prior to visit, ensuring all items are received. Prints appointment lists, visit slips, and medical profile sheets. Verifies completion of HIPAA information, authorization and precertification prior to patient visit by monitoring exception list. Requests films, labs, etc. from hospital, referring providers, or GCBS offices. Calls hospital or other facilities to obtain missing testing reports, films, or records including at time of visit if missing. Other duties as assigned. Check Out Answers routine, general & non-clinical patient medical questions. Works closely with providers for continuity of patient Customer Service. Verifies visit slip, testing requested, billing info, physician orders are complete and legible. Schedules follow-up appointments if no other testing or procedures are required. Streamlines check out of office visits with no testing or procedures ordered. Collects any remaining monies due at checkout. Keys payments and charges at time of visit. Processes miscellaneous charges and payments received at office. Balances charges/payments and batch daily. Completes return to work statements as requested. Other duties as assigned. Knowledge, Skills and Abilities Required Genuine dedication to excellent customer service/ Exceptional attention to detail. A can-do attitude that does not hesitate to jump in to help others. Respect for organizational policies, procedures, systems, and objectives. Alignment with HIPAA regulations. Ability to drive to efficiency and accuracy in a fast-paced environment Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers and patients. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system (NextGen). Educational and Experience Required Education : High school diploma or equivalent Medical assistant or LPN certification preferred Preferred Experience: 3-5 years of experience in a physician office or hospital setting 1-3 years of experience in neurosurgery or spine surgery Physical Demands Substantial amount of patient interaction requiring standing, bending and stooping. Moderate to heavy patient volume requiring efficiency and speed. Occasional moderate lifting. Able to sit for an extended period of time in focused work.

We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. As a part of our team, this position continuously provides the best care and service to not only our patients, but our customers, colleagues, and the communities that we serve. Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. Times: 5-Days a Week 6:00 am - 2:30 pm High School Diploma/GED is required. Prefer relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred. Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. Basic proficiency in MS Office (Word, PowerPoint, Excel).

Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration. * Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration information. * Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections. * Identify co-payment procedures and fiscal procedures related to registration procedures. * Complete computer and telephone pre-registrations to maintain patient flow. * Part time shifts available: * Midnight Shift - 11P-7:30APart time Midnight shift * Evening shift 4:00pm-12:30AM * Must be able to train during the Day shift, then transition to Midnights shift or Evening shift * Must be able to work rotating weekends and holidays QUALIFICATIONS * Preferred Associate's Degree * Required High School Diploma/GED or Required Professional/Vocational/Trade Training TRAVEL IS REQUIRED: Never or Rarely EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Schedule Monday: 7:30am to 4:00pm Tuesday, Thursday, Friday: 7:00 AM - 3:30 PM Wednesday: Rotating shift (8 hours within 7:00 AM - 7:00 PM) No holidays; occasional Saturday rotation Top Responsibilities Front Desk Operations Patient check-in and check-out Maintain a clean and welcoming lobby Financial Tasks Insurance verification Collect co-pays Validate and enter charges Patient Interaction Deliver exceptional customer service Pre-registration and scheduling Answer incoming calls and direct patients appropriately Collaboration Work closely with clinical team and SPAC offsite team Top Skills for Success Proficiency in Cerner and MS Office Strong attention to detail Accurate management of patient demographics Knowledge of HIPAA guidelines Excellent communication and problem-solving skills Role Summary Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Creates accurate financial and demographic records to ensure maximum reimbursement and positive clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for medical information, explaining charges and policies, validating and entering charges, and collecting payments. Qualifications Education: High School Diploma/GED required Experience: 1+ years in a healthcare or medical office setting preferred Ability to learn and retain medical coding (ICD-10, CPT preferred) Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred Basic proficiency in MS Office (Word, PowerPoint, Excel)