Scheduling Coordinator
Patient access representative job in Holly, MI
The Planner and Scheduler is responsible for developing and optimizing system work plans and to provide tracking metrics and other data for management. The incumbent will provide leadership, direction and resource utilization recommendations for Operations. Responsible for facilitating the planning and processes involving input from multiple departments.
Duties:
Lead hand-off to resource scheduling, monthly operations manager meetings and project alignment of key stakeholders for complex projects. Participate in contractor workload weekly meeting, operating reviews and program manager meetings.
Develop and maintain reporting to bring visibility to key stakeholders in Customer On Time Delivery, SAIDI Rally Room, Public Safety and forecast meetings. Use problem solving tools to determine next steps.
Create a workplan that delivers on the commitments made to our governing agencies; includes pole replacements, 5 year circuit inspection cycle, repetitive outage, regulation testing, leak survey, cathodic, etc.
Provide a balanced resource workplan requires insight and decision making; based on data gathered, risk analysis and collaboration with key stakeholders and SAP order reports. Communicate results in a timely manner to allow for informed business decisions to be made. Align and coordinate our internal and external resources to execute to prioritized workload that meet financial and performance targets. Create a new business workplan that keeps customer focus in the forefront delivering on requested date.
Create, provide and communicate a timely, accurate and adhered to work plan that provides flexibility and optimizes field resources to complete approved prioritized project list and meet customer commitments. Use history and trend to build a workplan that meets budget and provides insight into operational needs to meet forecast targets. Build O&M workplan to reduce O&M costs. Meet with resource scheduling weekly to ensure all work is being captured. Maintain monthly and YTD forecast of O&M labor hours and variance explanation.
Skills Required:
Ability to recognize, analyze, and solve a variety of problems Basic Knowledge
Proficient in Microsoft Office applications Broad Knowledge
Proficient in project planning and life cycle development Broad Knowledge
Excellent communication skills both written and verbal Basic Knowledge
Ability to solve a range of straightforward problems Basic Knowledge
Proven analytical and diagnostic skills in utility practices and procedures Basic Knowledge
Education and Experience Required:
Bachelor's Degree in Project Management, Engineering, Construction Management, Business Administration, or equivalent discipline. (Required).
2 - 4 years Experience in a planning and scheduling role and using metrics (Required)
Thank you!
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
Patient access representative job in Saint Johns, MI
Pay Range: $45.00 - $62.00/hour
Change the way you approach work by joining the dental staffing revolution! As a rapidly growing community, we are seeking qualified dental hygienists who want to work on their terms.
By using the GoTu app, you can find local temporary and permanent opportunities and get peace of mind with guaranteed payment. Our platform allows hygienists to work when they want, where they want, and for how much they want.
Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, expand your skill set, GoTu is the platform for you.
Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals has worked over 200,000 shifts since our launch in 2019 and proved that GoTu is the app for dental hygienists.
WHY CHOOSE GOTU?
Occupational accident and malpractice insurance
Full control over when/where you work and how much you charge for your services
No time commitments mean you can have the flexibility to build the career you want on your terms
Express pay option allows you to get paid within a day of working the shift
Guaranteed pay means you'll never have to chase down another check after your shift or have your hours reduced
Cancellation protection up to 4 days prior to your shift with guaranteed pay
We put the high touch with the high tech, so our live and knowledgeable support team is here to help you along the way
Access to GoTu's endless library of educational resources and free live webinars allows you to advance your career more efficiently than ever before
DENTAL HYGIENIST JOB RESPONSIBILITIES
Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act.
Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients.
Provides information to patients and employees by answering questions and requests.
Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments.
Selects materials and equipment for dental hygiene visits by evaluating patients' oral health.
Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins.
Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies.
Arrests dental decay by applying fluorides and other cavity-preventing agents.
DENTAL HYGIENIST JOB REQUIREMENTS
Active dental hygiene license in MI.
Knowledge of dental procedures and terminology
Understanding of HIPAA regulations and ability to maintain patient confidentiality
Excellent communication skills to educate patients on oral health care practice
Patient Care Coordinator
Patient access representative job in Chesaning, MI
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Patient Service Representative
Patient access representative job in Jackson, MI
Job Description
Our Healthcare partner in Jackson needs a full-time Patient Service Representative to add to their team!
1st Shift: 8:00 AM - 5:00 PM | Monday - Friday
Starting wage is $15/hour
Full-time, temporary to permanent positions in Jackson, MI.
Essential Duties for the Patient Service Representative:
Greets patients in a welcoming professional manner, utilizing excellent customer service skills at all times.
Data entry
Distributes forms to patients with necessary explanation and collects forms from patients ensuring proper completion.
Accepts and processes all payments (both current and previous balance due) and balances all payments collected daily to ensure all money is accounted for and completes the end-of-day process to balance the electronic cash drawer.
Maintains cash box during each shift to ensure all cash-box money is accounted for.
Schedules patient appointments.
Schedules any STAT tests ordered by the provider.
Consistently and accurately utilizes department scheduling guidelines.
Complete daily model of care steps (i.e. robust reminder calls, raking the schedule, etc.).
Participates in patient outreach.
Other activities that assist with the coordination of patient care, i.e. verbal review of patient instructions, orders, referrals, treatment plan estimate, and prior authorizations as well as necessary follow-up to complete these requests.
Conforms with and abides by all regulations, policies, work practices, and instructions.
Provides administrative support to clinical staff.
Requirements for the Patient Service Representative:
Minimum of High School Diploma
Previous medical office experience preferred
Knowledge of medical insurance rules preferred
Experience using an electronic medical record preferred
Ability to work effectively and independently within their work area, staying on task.
Demonstrates understanding and appreciation for diversity for CFH patients and CFH employees.
Routine testing/training on various job-related skills and competencies.
Excellent communication skills, both written and verbal.
Ability to communicate in a friendly, helpful manner with all patients and co-workers.
Excellent computer skills.
Pushing patients in wheelchairs.
Apply now or call us at (517) 787-6150 for more information!
Representative II, Customer Service - New Patient Care
Patient access representative job in Lansing, MI
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Registration Rep
Patient access representative job in Grand Blanc, MI
Job Description
Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.
Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.
Advocates on the caller/customer behalf to ensure their needs are met.
Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
Skills:
Required Skills & Experience:
One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
Strong computer skills and working knowledge of Microsoft Office products.
Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
Must be willing to be on your feet for long periods and able to instruct others.
Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
Preferred Skills & Experience:
EPIC training/experience.
Insurance payor systems experience.
ICD-10 medical terminology experience.
Education:
Required Education:
High School Diploma.
Preferred Education:
N/A
Required Certification & Licensure:
N/A
Preferred Certification & Licensure:
N/A
Patient Financial Advocate
Patient access representative job in Greenville, MI
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Monday - Friday 11AM - 7:30PM
and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
Patient Registration Representative
Patient access representative job in Grand Blanc, MI
Job DescriptionOur client is looking for a Patient Registration Representative in Grand Blanc for an initial 6-month contract with the likeliness of an extension/direct conversion. We are only interested in candidates who would like to stay long-term.
Hourly Pay Rate: $19.46
**Possible shifts:** 12-hour shift, 3-days a week; every other weekend 8- hour shift, Monday - Friday with every other weekend ***Shift times available:*** 12-8p/2p-10p 6am - 630pm 6pm - 630am.
Job Summary:
Under general supervision, follow standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.Requirements:
Prefer candidates that have experience with using medical terminology
HS Diploma
One year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
Strong computer skills and working knowledge of Microsoft Office products.
Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
Must be willing to be on your feet for long periods and able to instruct others.
Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
Preferred Skills:
EPIC training/experience.
Insurance payor systems experience.
ICD-10 medical terminology experience.
Apply today!!
#IND1#zr
Patient Care Coordinator
Patient access representative job in Lansing, MI
Are you a compassionate and driven individual who is passionate about improving patient outcomes and delivering exceptional care? If so, we want you to join our team at Peak Performance Physical Therapy as a Patient Care Coordinator. As a Patient Care Coordinator, you will have the opportunity to work closely with patients, their families, and healthcare professionals to ensure that every aspect of their care is managed efficiently and with the utmost compassion.
Key Responsibilities:
Coordinate patient care and manage appointments
Act as the primary point of contact for patients and their families
Ensure that all patient needs are met and that their healthcare journey is managed efficiently and compassionately
Maintain accurate patient records and update them as necessary
Monitor patient satisfaction and make improvements to the care delivery process as needed
Qualifications:
Minimum of 3 years of experience in healthcare administration, patient care coordination, or related field
Strong communication and organizational skills
Ability to work effectively in a team environment and lead by example
Knowledge of HIPAA regulations and ability to maintain confidentiality of patient information
At Peak Performance Physical Therapy, we are committed to creating a positive and uplifting work environment that supports the growth and development of our team members. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in our mission to provide exceptional patient care and make a difference in the lives of our patients and their families.
If you are passionate about improving patient outcomes and delivering compassionate care, we want to hear from you! Apply today to join our team as a Patient Care Coordinator and be part of a team that is dedicated to making a positive impact in the world.
Patient Care Coordinator
Patient access representative job in East Lansing, MI
Are you tired of working long hours? Does your current position grant opportunity for work life balance? Are you offered opportunity for growth? At Pinnacle GI Partners we do! We believe that our success starts with the happiness and satisfaction of our employees. If you are not happy on your current path or are simply looking to make a career change, Pinnacle GI Partners may be your next adventure. We are seeking Full-time Patient Care Coordinators for our East Lansing office. If you have the relevant medical office experience, we want to hear from you. Apply today and let's be partners in success!
Primary duties and responsibilities
Schedules GI procedures to be performed in a facility
Manages and reviews providers' schedules
Follows procedure for notifications of changes in the schedule such as cancellation and rescheduling
Schedules Radiology and misc. testing for the dept.
Establishes and follows tracking for testing scheduled
Communicates effectively and professionally with patients, visitors, physicians, and co-workers.
Providing prep answers for any procedures and or testing
Comforts patients by anticipating patients' anxieties; answering patients' questions
Qualifications
Completion of High School or a GED program
1-3 years of customer service experience in a medical setting
Patient appointment or procedure scheduling experience
Must demonstrate a high competency level with general computer applications and functions
The ability to multi-task and manage multiple priorities
Must successfully pass a background check and a drug screening
What we offer:
A professional work environment where you can learn, enhance your skills and grow into new opportunities.
Competitive pay rates
Paid time off
Paid holidays with bonus paid floating holidays
Medical, Dental, Vision, Life & Disability benefits
401k retirement plan with company match
We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
To learn more about our Providers and our company please visit **********************************
About Us
Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.
Patient Access Representative - Imaging
Patient access representative job in Flint, MI
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
Job Summary:
Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none!. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction.
Benefits for our Full Time Team Members:
Comprehensive health, dental, and vision insurance coverage
Paid time off, including vacation, holidays, and sick leave
401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties:
* Greets and interacts with patients in a friendly and polite manner
* Provides solutions for customers; troubleshoots as needed
* Perform data entry through Electronic Medical Record system.
* Maintain medical records and patient confidentiality
* Perform insurance verification as needed and directed
* Answer phone calls in a friendly and helpful manner
* Register patients and schedule appointments as directed
* Ability to multitask and move between responsibilities in fluid manner
* Adheres to departments standards and PolicyStat policies
* Other duties as assigned
Qualifications:
* Able to provide eligibility for employment for any U.S. employer
* High school diploma or general education degree (GED) required
* Associate's or Bachelor's Degree in Business or related field desired
* 6 months of relevant customer service experience preferred
* Previous experience performing insurance verification is a plus
* Ability to maintain a high level of confidentiality and professionalism at all times
* Detailed oriented, conscientious and committed to precision in work results
* Ability to relate to and work effectively with a wonderfully diverse populace
* Exceptional phone and interpersonal skills
* Proficiency with computers, preferably strong typing and desktop navigational skills
* Ability to multitask and move between responsibilities in fluid manner
* Ability to independently problem solve
* Great data entry skills
* Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
* Friendly, empathetic & respectful
* Reliable in work results, timeliness & attendance
* Able to work in a fast-paced, and stressful environment while maintaining positive energy
* Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
* Committed to contributing to a positive environment, even in rapidly changing circumstances
* Is aware of standards and performs in accordance with them
Insight is an equal opportunity employer and values workplace diversity!
Policy Billing Representative
Patient access representative job in Lansing, MI
Job DescriptionPolicy Billing Representative - Lansing, MI Pay: $17.00/HR Schedule: Flexible hours between 8:00 AM and 6:00 PM Do you have a strong background in billing or finance and a passion for customer service? Join our team as a Policy Billing Representative and contribute to a collaborative, detail-driven environment that values your expertise.
Key Responsibilities:
Handle billing inquiries from agents and policyholders, including invoices, payments, and account activity.
Review, process, and approve policy cancellations, reinstatements, and payment arrangements following state regulations and guidelines.
Reconcile accounts to troubleshoot discrepancies and provide accurate account histories.
Interpret and analyze premium billing data to resolve complex issues.
Process pay-by-phone transactions to expedite posting and ensure accuracy.
Approve and manage pay plan changes and manual billing exceptions.
Communicate professionally through correspondence, resolving customer complaints and inquiries.
Coordinate payment adjustments and allocations for accurate financial records.
Perform high-level account reconciliations across various billing platforms.
Collaborate with internal teams on audits, upgrades, and special projects.
Qualifications:
Education:
High school diploma or GED required; Associate's degree in Accounting, Finance, Business, or related field preferred.
Experience:
2+ years of customer service experience in billing, finance, or insurance, or
Bachelor's degree with at least 1 year of related experience.
Skills:
Strong customer service skills, both written and verbal.
Experience with multi-line phone systems.
Proficiency in Microsoft Excel and financial systems.
Analytical and problem-solving skills with attention to detail.
Ability to manage priorities in a fast-paced environment.
Why Join Us?
Pay: Competitive at $17.00 per hour.
Schedule: Flexible work hours between 8:00 AM and 6:00 PM.
Growth Opportunities: Build your career in a supportive, professional workplace.
Apply today or give us a call at ************** to learn more.
Make an immediate impact by providing exceptional service and expertise in billing operations!
Job Type: Full-time Pay: $17.00 per hour Expected hours: 40 per week
Full Time Patient Coordinator
Patient access representative job in Lansing, MI
Only candidates within the Lansing, Michigan region will be considered.
The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
Specific duties include, but are not limited to:
Greets and assists patients, customers and visitors in person and over the phone.
Will perform patient registration in various systems.
Answers all phone calls in a professional and courteous manner.
May collect monies for time-of-service patient responsibility.
May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
May perform preliminary screening of patients prior to procedures, which may include medical history.
May transport patient to/from the exam room.
May assist in patient transfer on/off the exam table.
May transport patient to/from the exam room.
May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation:
In the mobile setting, may assist in preparing the unit for transport.
Will maintain a clean and organized work area.
May order supplies and ensure the work area is properly stocked.
Documentation:
Will ensure accuracy of patient records.
May schedule patient appointments and obtain insurance verification and/or authorization.
May prepare medical records for physicians, patients and customers.
Ensures accurate documentation of patient visits in various electronic
systems and on written documents.
May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
Performs all duties within HIPAA regulations.
Other duties as assigned.
Position Requirements:
High School Diploma or equivalent experience required.
For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
For Fixed Radiology, CPR Certification is a plus.
As applicable, valid state driver's license required.
Ability to work at several locations required.
Strong customer service skills.
Organizational and multi-tasking skills.
Basic knowledge of computer applications and programs.
Local travel may be required to support multiple sites.
The COVID-19 vaccination is/may be a condition of employment.
All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
Preferred:
Six months customer service or related experience and/or training.
Knowledge of medical terminology is a plus.
Bilingual in Spanish is a plus.
Physical Requirements:
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
Sit, stand, walk.
Repetitive movement of hands, arms and legs.
See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
Stoop, kneel or crawl.
Climb and balance.
Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information.
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
Auto-ApplyClinical Nutrition Support
Patient access representative job in East Lansing, MI
Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have a vacancy for a Clinical Nutrition Support to work a Part Time schedule. In this position a Clinical Nutrition Support will be responsible for assisting the nutritional care for all residents and in addition to but not limited to the following duties:
Complete nutrition admission and discharge notes.
Complete nutrition assessments and nutrition follow ups.
Develop resident nutritional care plans- monitor for effectiveness and revise as needed.
Prepare for and/or attend interdisciplinary and family care conference and other meetings as needed.
Complete assigned portions of Minimum Data Set (MDS).
Oversee resident nourishment system.
Oversee meal slips are maintained to ensure diets are listed as ordered. Including but not limited to order taking and meal delivery.
Monitor quality assurance activities and perform audits as scheduled/directed.
Communicate resident concerns to Dietitian.
If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you!
Preferred Education and Experience: Registered Dietetic Technician. Graduate of 4 year Bachelor of Science program in dietetics, nutrition or related field or in pursuit of Certified Dietary Manager, or CFM. ServSafe Manager Certificate
Knowledge of OBRA regulations, Federal, state and local health department regulations, Geriatric nutrition and care planning. Ability to read, write, speak and comprehend written and oral instructions in English effectively, as well as follow rules and safety requirements.
PERKS OUTSIDE OF THE PAYCHECK:
Senior advocacy
Rewarding hospitality driven environment
Growth opportunities
Diverse culture
Open door atmosphere
Option to be paid daily
Discounted employee meals
Free parking
Employee Assistance Program to all employees
Eligible for benefits as of the 31
st
day of employment if Full Time
Employee recognition programs
Beautiful, resort-like campus on 38 acres
Join an exceptional team!
Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.
Drug-free workplace.
EEO & E-verify employer.
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Patient Representative BBC - PRN
Patient access representative job in Battle Creek, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BBC Bronson Battle Creek
Title
Patient Representative BBC - PRN
Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served.
* High school diploma or general education degree (GED) required.
* Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year.
* Previous customer service experience required.
* Medical Terminology, CPT and ICD-10 coding strongly preferred.
* Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.
* Experience with multiple computer applications/operating systems, and office machines.
* Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights.
* Knowledge of revenue cycle components and his/her role in the ability to impact the overall process.
* Knowledge of the impact of accurate registration has on patient satisfaction.
* Analytical skills to solve simple to semi complex problems.
* Organization, prioritization and time management skills.
* Concentrate and pay close attention to detail.
* Ability to multi-task.
* Be flexible to facilitate change.
* Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
* Greets and/or registers patients accurately and efficiently.
* Verifies insurance eligibility using online systems.
* Provides and/or completes required patient forms.
* Collects and enter payments, follows required balancing procedures.
* Analyzes, interprets and enters physician orders.
* Scans and indexes forms.
* Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments.
* Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria.
* Accurately completes assigned work queues.
* Identify financial counseling needs.
* Maintains confidentiality in verbal, written and electronic communication.
* Follows established processes, protocols, and workflows.
* Takes initiative to resolve problems and meet patient needs.
Shift
First Shift
Time Type
Part time
Scheduled Weekly Hours
10
Cost Center
5102 Infusion Center (BBC)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
Auto-ApplyPatient Service Representative
Patient access representative job in Jackson, MI
The Patient Service Representative is responsible for maintaining the front office and representing the practice with professionalism. This position requires multi-tasking effortlessly, prioritizing efficiently, handling patient requests, placing outbound calls to patients, and handling all administrative tasks with a positive attitude (to include patient check-in, check-out, receiving payments, and answering telephones).
Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greets patients in a warm, welcoming, and professional manner. Always utilizes excellent customer service skills.
Enters and verifies all demographic information into the electronic medical record system.
Enters, scans, and verifies (via electronic verification system) all insurance information into electronic medical records.
Distributes forms to patients with necessary explanation and assistance. Collects forms from patients ensuring proper completion.
Collects co-payments and past due balances. Ensures all money is accounted for by completing the end of day process to balance both the electronic and physical cash drawer.
Maintains cash box during each shift to ensure all cash-box money is accounted for.
Schedules patient appointments by consistently and accurately utilizing department scheduling guidelines.
Checks in-basket daily and completes pending tasks.
Completes robust reminder calls daily.
Assists with waitlist.
Assists with administrative duties (faxing, copying, mail, reports, etc.)
Follows proper process for STAT tests ordered by provider.
Other activities that assist with coordination of patient care (verbally review patient instructions, orders, labs, referrals) as well as necessary follow-up to complete these requests.
Completes department-specific projects, such as patient tracking and follow-up.
Conforms with and abides by all regulations, policies, work practices and instructions.
Education/Training/Experience:
Minimum of High School diploma (or equivalent).
Previous medical office experience preferred
Job Knowledge, Skills & Abilities:
Ability to work effectively both independently and in a team environment.
Excellent communication skills, both written and verbal.
Excellent computer skills.
Excellent customer service skills.
Strong organizational skills and attention to detail.
Ability to prioritize and manage time effectively.
Stress management.
Ability to maintain strict standards of confidentiality regarding patient information.
Benefits:
Medical, Dental, & Vision Insurance
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Short- & Long-Term Disability
Life Insurance
403(b) Retirement Plan with a 3% employer match after just one year.
Public Service Loan Forgiveness (PSLF) Program
Continuing Education
Generous Paid Time Off
9 Paid Holidays + 1 Personal Holiday
Perfect Attendance Bonus for Hourly Staff
Center for Family Health is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Assistant Biller-PBS
Patient access representative job in Flint, MI
Performs more difficult and complex clerical functions including data charge entry, cash posting support, insurance verification for Hospital and Professional Billing. Requires considerable typing/data entry skills as a regular and essential part of the job. Participates in quality assessment and continuous quality improvement activities. Complies with all appropriate safety and infection control standards. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the direct supervision of the Billing Supervisor/Manager who reviews work for accuracy and conformance to standard procedures.
Education equivalent to graduation from high school or GED.
One (1) year of experience in responsible office work within a billing or clinical environment.
Applicants must pass the performance test of accurately keying 110 strokes per minute.
Aptitude for computerized information processing.
Ability to make accurate and rapid arithmetic calculations and tabulations.
Ability to write legibly and to read and interpret charts and other data.
Knowledge of basic third party billing procedures and policies.
Knowledge of medical terminology.
Ability to communicate effectively both orally and in writing.
Ability to type accurately on forms. Ability to conform to departmental performance standards
Ability to establish and maintain effective working relationships with Medical Center personnel, physicians, third-party payers, patients, and the general public.
Under supervision, accesses appropriate computer/information systems for retrieval or input of information, charge entry, and cash posting support.
Receives payments, reconciles, posts and balances, and more complex records which may require some knowledge of bookkeeping. Maintains records, files, charts and other information for Billing division.
Verifies accuracy of information and completeness of billing encounter and other documents according to detailed procedures. Checks diagnosis and procedure codes, modifiers, and third party identification numbers.
Contacts appropriate personnel to acquire necessary billing information.
Assists by explaining billing procedures, resolving problems/complaints, collecting fees, and performing other functions as necessary.
Communicates with patients, third-party payers, physicians, and clinics using established workflows.
Ensures proper identification of health insurance and primary care physician. Obtains appropriate referrals/authorizations as needed.
Reviews patient registrations for accuracy. Corrects insurance and other data in a timely manner. Ensures complete information for billing purposes.
Updates all computer systems with correct information to expedite and streamline billing.
Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
Auto-ApplyPatient Coordinator
Patient access representative job in Fenton, MI
State of Location:
Michigan Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Coordinator - 40 hours/week (full-time)
Fenton, MI
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-ApplyDental patient Coordinator
Patient access representative job in Battle Creek, MI
Job DescriptionBenefits:
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a motivated and outgoing Dental Treatment Coordinator to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. Your responsibilities will include answering phone calls and greeting visitors, scheduling appointments, treatment planning and going over treatment plan with the patients.
Responsibilities
Greet and assist patients as they arrive
Answer incoming phone calls and fill up the patient schedule
Present dental treatment plant to patients and have patients sign consent forms and collect payments.
Write emails, memos, and letters and distribute them appropriately
Address and resolve customer concerns with a professional attitude
Assist team members where your assistance is needed.
Insurance verification.
Qualifications
Minimum of one year of dental office experience is required.
Previous experience as an Office Coordinator or in a similar position
Understanding of basic bookkeeping principles
Familiarity with standard office equipment such as printers and fax machines
Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
Highly organized with excellent time management skills and the ability to prioritize projects
This is an "at-will" employment opportunity
Hospice Biller
Patient access representative job in Milford, MI
in Milford, MI (not remote)
Job Title: Hospice Biller
Job Status: Full Time
At CorsoCare we offer:
Employee First Benefits: Competitive compensation, including Medical (BCBS), Dental, Vision and an HSA
Continued Growth and Education from training, supportive leadership, and collaboration
Generous PTO/Holiday (20 days first year)
Tuition Reimbursement up to $2500 per year
Pet Insurance
Employee First Culture - YOU BELONG, YOU MATTER!
What makes you different, makes us great
You are part of a team
Your unique experiences and perspectives inspire others
A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction
Position Summary:
The Hospice Biller under the direction of the Administrator, is a high-level clerical position. This position requires the ability to understand CMS rules related to the hospice program as it relates to tracking multiple identifiers. This position may be requested to coordinate activities between agency clinical managers, intake coordinator, office manager, scheduling, QA, and inside/outside resources. Supervises and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator. This position will ensure our organizational quality goals are met, and the Agency remains compliant with all relative regulations, policies, and procedures.
Required Experience Hospice Biller:
High school graduate or GED; Some post-secondary coursework strongly preferred.
Minimum of two (2) years of experience in a hospice setting.
Knowledge of Medicare, Medicaid, and third-party reimbursement requirements.
Information system knowledge in the areas of electronic data entry and report generation.
Knowledge of Microsoft Outlook 365, Microsoft Teams, Microsoft Work/Excel, faxing, scanning, professional phone etiquette, and uploading documentation into EMR system.
Demonstrates organizational skills, detail orientation, flexibility, and ability to work with minimal supervision.
Demonstrates excellent verbal and written communication skills.
Ability to maintain attention and accuracy while attending to multiple tasks simultaneously.
Ability to read and interpret documents, such as policy and procedures manuals, clinical documentation, and physician orders.
Ability to speak effectively before groups of customers or employees of the organization.
Compliant with accepted professional standards and practices.
Consistently maintains a positive attitude which promotes team and optimal performance.
Responsibility for Hospice Billing
Leads and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator
Verifies that all required patient information is present prior to preparing claims.
Submits NOE (Notice of Election) and timely billing of all patient accounts including Medicare, Medicaid, third party payors. Achieve maximum reimbursement for services provided.
Serves as a resource person to all Hospice employees.
Knowledgeable of intermediary billing policies and requirements.
Promptly follows up with each denial claim. Submits required documentation for each denied claim within established time frame.
Assists Administrator with investigation of received invoices for timely payments and ensures submission of invoice to Account Payables.
Performs Admission and Discharge HIS (Hospice Item Set) submissions.
Supervise, maintain, and report on scheduling, medical records, site level payroll, and personal files. Conducts appropriate audits.
Attend all appropriate meetings to provide reports and information requested regarding billing, scheduling, and medical records.
Maintains confidential patient communications and records in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA). Adheres to agency standards, policies, procedures, and applicable federal and state laws.
Report cases of possible abuse, neglect, fraud, noncompliance, and exploitation to the Compliance Officer, Administrator or Designee immediately.
Participate in the Agency s Emergency Preparedness and Emergency Preparedness Communications plans and helps coordinate Clinician communication when the Plan is activated.
Perform administrative staff duties such as answer phones, emails, faxing/scanning, and customer communications.
Must be available to routinely work staggered shifts with the possibility of some evening, early morning, weekend, or holiday coverage if needed.
Compliant with all applicable laws, regulatory requirements, standards of practice, CHAP accreditation standards, and policies and procedures.
Runs reports and provides information to clinical managers about issues regarding their patients.
Work toward continual improvement of the overall Agency.
Maintains OSHA and Infection control per policy.
Performs assigned administrative services.
General Working Conditions:
This position entails sitting for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Ability to wear Personal Protective Equipment (PPE).
We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
If you love serving others, and are looking for an opportunity to thrive, CSIG holdings and our businesses is your destination.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
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