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Patient access representative jobs in Lansing, MI - 253 jobs

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Patient Service Coordinator
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  • Customer Service Representative

    RMR Solutions LLC 3.9company rating

    Patient access representative job in Howell, MI

    RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few. RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well. The Customer Service Representative Position The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds. Preferred Experience, Skills & Abilities of the Customer Service Representative Position At least 2 years of experience in a Customer Service setting Strong business communication and presentation skills, both verbal and written Organizational skills, multitasking, and a strong self-motivation as a must! Knowledge in shipping and warehousing is preferred, but not required Compensation, Benefits & Structure of the Customer Service Representative Position This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm. The Recruitment Process for the Customer Service Representative Position The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values. RMR Solutions, LLC is an Equal Opportunity Employer!
    $28k-35k yearly est. 1d ago
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  • Patient Financial Advocate

    Firstsource 4.0company rating

    Patient access representative job in Greenville, MI

    Hours: Monday -Friday 11AM to 7:30 PM Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC
    $30k-36k yearly est. 1d ago
  • Patient Service Representative

    Us Staffing Agency 3.9company rating

    Patient access representative job in Jackson, MI

    Job Description Our Healthcare partner in Jackson needs a full-time Patient Service Representative to add to their team! 1st Shift: 8:00 AM - 5:00 PM | Monday - Friday Starting wage is $15/hour Full-time, temporary to permanent positions in Jackson, MI. Essential Duties for the Patient Service Representative: Greets patients in a welcoming professional manner, utilizing excellent customer service skills at all times. Data entry Distributes forms to patients with necessary explanation and collects forms from patients ensuring proper completion. Accepts and processes all payments (both current and previous balance due) and balances all payments collected daily to ensure all money is accounted for and completes the end-of-day process to balance the electronic cash drawer. Maintains cash box during each shift to ensure all cash-box money is accounted for. Schedules patient appointments. Schedules any STAT tests ordered by the provider. Consistently and accurately utilizes department scheduling guidelines. Complete daily model of care steps (i.e. robust reminder calls, raking the schedule, etc.). Participates in patient outreach. Other activities that assist with the coordination of patient care, i.e. verbal review of patient instructions, orders, referrals, treatment plan estimate, and prior authorizations as well as necessary follow-up to complete these requests. Conforms with and abides by all regulations, policies, work practices, and instructions. Provides administrative support to clinical staff. Requirements for the Patient Service Representative: Minimum of High School Diploma Previous medical office experience preferred Knowledge of medical insurance rules preferred Experience using an electronic medical record preferred Ability to work effectively and independently within their work area, staying on task. Demonstrates understanding and appreciation for diversity for CFH patients and CFH employees. Routine testing/training on various job-related skills and competencies. Excellent communication skills, both written and verbal. Ability to communicate in a friendly, helpful manner with all patients and co-workers. Excellent computer skills. Pushing patients in wheelchairs. Apply now or call us at (517) 787-6150 for more information!
    $15 hourly 31d ago
  • Patient Care Coordinator

    Aeg Vision, LLC 4.6company rating

    Patient access representative job in Okemos, MI

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $43k-55k yearly est. 23h ago
  • Marketing Account Representative/ Management (Entry-Level)

    Optimum Retail Dynamics

    Patient access representative job in Grand Blanc, MI

    Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms. Job Description OPTIMUM RETAIL DYNAMICS maintains a top-notch portfolio of high-end clientele along with some of the top industry leading companies in the country. Our track record of SUCCESS has resulted in the continued growth of our portfolio. We are currently working with the leading partners in electronics, telecommunications, Technology, and Home Entertainment and are in need of new team members to help facilitate and manage some of our new campaigns. On a daily basis, we take the time to plan and develop real world BUSINESS SOLUTIONS for our clients. We GAME PLAN the best ways to reach consumers on a personal level. This extra planning gives our clients increased customer retention, IMPROVED service and product sales, and a never ceasing cycle of data they can use to create new and better services and products. *Want to get started in your first career with the ability to RAPIDLY ADVANCE? To meet the increasing marketing and advertising needs of our clients, we have multiple openings available and are in need of training the right individuals in all divisions of our firm: Entry-Level Management Junior Marketing Campaign Development Event Coordination Public Relations Sales Associates Customer Service Qualifications We are looking for COMPETITIVE, STRONG, SPORTS-MINDED individuals to take our company move to the next level. Additional Information All your information will be kept confidential according to EEO guidelines. Send in your resume today!
    $41k-75k yearly est. 60d+ ago
  • Patient Registration Rep

    Apidel Technologies 4.1company rating

    Patient access representative job in Grand Blanc, MI

    Job Description Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Skills: Required Skills & Experience: One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing to be on your feet for long periods and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills & Experience: EPIC training/experience. Insurance payor systems experience. ICD-10 medical terminology experience. Education: Required Education: High School Diploma. Preferred Education: N/A Required Certification & Licensure: N/A Preferred Certification & Licensure: N/A
    $29k-34k yearly est. 5d ago
  • Patient Access Representative - Imaging

    Insight Hospital & Medical Center

    Patient access representative job in Flint, MI

    Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None! Job Summary: Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none!. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction. Benefits for our Full Time Team Members: Comprehensive health, dental, and vision insurance coverage Paid time off, including vacation, holidays, and sick leave 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute Short & Long Disability, and Life Term insurance, complementary of Full Time Employment Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc. Duties: * Greets and interacts with patients in a friendly and polite manner * Provides solutions for customers; troubleshoots as needed * Perform data entry through Electronic Medical Record system. * Maintain medical records and patient confidentiality * Perform insurance verification as needed and directed * Answer phone calls in a friendly and helpful manner * Register patients and schedule appointments as directed * Ability to multitask and move between responsibilities in fluid manner * Adheres to departments standards and PolicyStat policies * Other duties as assigned Qualifications: * Able to provide eligibility for employment for any U.S. employer * High school diploma or general education degree (GED) required * Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant customer service experience preferred * Previous experience performing insurance verification is a plus * Ability to maintain a high level of confidentiality and professionalism at all times * Detailed oriented, conscientious and committed to precision in work results * Ability to relate to and work effectively with a wonderfully diverse populace * Exceptional phone and interpersonal skills * Proficiency with computers, preferably strong typing and desktop navigational skills * Ability to multitask and move between responsibilities in fluid manner * Ability to independently problem solve * Great data entry skills * Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards * Friendly, empathetic & respectful * Reliable in work results, timeliness & attendance * Able to work in a fast-paced, and stressful environment while maintaining positive energy * Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance * Committed to contributing to a positive environment, even in rapidly changing circumstances * Is aware of standards and performs in accordance with them Insight is an equal opportunity employer and values workplace diversity!
    $29k-37k yearly est. 60d+ ago
  • Medical Receptionist/Patient Care Coordinator

    ORS Medical Reception

    Patient access representative job in Okemos, MI

    It is the responsibility of the Patient Care Coordinator to WOW patients on their first visit and facilitate patient care through the accurate and efficient collection of patient information and communication with referral sources and therapists. The Patient Care Coordinator creates a welcoming and caring environment that ensures patients will be compliant and view ORS as their physical therapy choice for life. Specific duties include (but are not limited to): Maintain a positive ORS team attitude! Greet patients with a smile in a pleasant and welcoming manner, using names and making appropriate eye contact. Answer phones in a timely and friendly manner, routing calls appropriately. Act as liaison between Physical Therapists and physician offices. Maintain the privacy of our patients and their treatment while at work and outside of work, following HIPAA guidelines. Ensure that patient information is not easily seen or heard by other patients and visitors. Input patient demographic and insurance information into the system accurately and efficiently to facilitate treatment and billing. Check in patients within Systems4PT. Schedule functional tests in an accurate and timely manner. Schedule out all prescribed patient visits at the initial evaluation whenever possible as well as upon the receipt of a prescription extension. Always verify that there is a valid prescription/plan of care and authorization (if needed) when scheduling patients. Understand whether a prescription, plan of care and/or authorization is needed. Attempt to balance therapist schedules both individually and with regard to entire clinical staff to maximize efficient and organized treatment and maintain compliance. Communicate with therapists and PAS (Patient Account Services) department to ensure there are no disruptions in patient treatment. Explain verification of benefits forms to patients and direct patients with billing questions to the Patient Accounts Services (PAS) Department. Maximize capture of visits by contacting and rescheduling patients who have missed appointments and keeping a waiting list. The goal is to maximize patient compliance and assist in positive treatment outcomes. Collect all copays, coinsurances, and deductible monies from patients at each visit per the guidelines provided by the insurance verification specialists. Accurately record all payments collected, balance to the DCS and prepare deposits on a daily basis. Review work lists and communicate with referral sources regarding plans of care (POCs) and re-evaluations that have not been returned in order to facilitate continued care of patients. Communicate with therapists regarding needs for progress notes and discharges. Collect and scan all documents necessary for patient care such as referral, insurance card, drivers license, etc. Other duties as assigned. Requirements Essential Job Functions Ability to listen and follow verbal direction. Ability to communicate with patients, coworkers, and referral sources in both verbal and written form. Ability to accurately and efficiently input patient information into computer system. Ability to manage several tasks at the same time. Physical Requirements Sit up to 6 hours continuously. Frequent (33-66% of the day) data entry. Occasional (1-33% of the day) standing and walking. Important Skills Strong attention to detail Advanced organizational skills Strong written and verbal communication skills. Ability to think practically and critically. Ability to multi-task. A passion for Orthopaedic Rehab Specialists and the patients we care for. Ability to manage difficult or demanding patients efficiently.
    $22k-38k yearly est. 7d ago
  • Policy Billing Representative

    Fastemps, Inc.

    Patient access representative job in Lansing, MI

    Job DescriptionPolicy Billing Representative - Lansing, MI Pay: $17.00/HR Schedule: Flexible hours between 8:00 AM and 6:00 PM Do you have a strong background in billing or finance and a passion for customer service? Join our team as a Policy Billing Representative and contribute to a collaborative, detail-driven environment that values your expertise. Key Responsibilities: Handle billing inquiries from agents and policyholders, including invoices, payments, and account activity. Review, process, and approve policy cancellations, reinstatements, and payment arrangements following state regulations and guidelines. Reconcile accounts to troubleshoot discrepancies and provide accurate account histories. Interpret and analyze premium billing data to resolve complex issues. Process pay-by-phone transactions to expedite posting and ensure accuracy. Approve and manage pay plan changes and manual billing exceptions. Communicate professionally through correspondence, resolving customer complaints and inquiries. Coordinate payment adjustments and allocations for accurate financial records. Perform high-level account reconciliations across various billing platforms. Collaborate with internal teams on audits, upgrades, and special projects. Qualifications: Education: High school diploma or GED required; Associate's degree in Accounting, Finance, Business, or related field preferred. Experience: 2+ years of customer service experience in billing, finance, or insurance, or Bachelor's degree with at least 1 year of related experience. Skills: Strong customer service skills, both written and verbal. Experience with multi-line phone systems. Proficiency in Microsoft Excel and financial systems. Analytical and problem-solving skills with attention to detail. Ability to manage priorities in a fast-paced environment. Why Join Us? Pay: Competitive at $17.00 per hour. Schedule: Flexible work hours between 8:00 AM and 6:00 PM. Growth Opportunities: Build your career in a supportive, professional workplace. Apply today or give us a call at ************** to learn more. Make an immediate impact by providing exceptional service and expertise in billing operations! Job Type: Full-time Pay: $17.00 per hour Expected hours: 40 per week
    $17 hourly 27d ago
  • Registration Clerk- Midnight Shift

    HMC External

    Patient access representative job in Flint, MI

    Interviews incoming patients to secure accurate and complete demographic and insurance information and authorization for admission/registration and efficient and effective billing. Participate in quality assessment and continuous quality improvement activities. Comply with all appropriate safety and infection control standards. Perform all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the supervision of a departmental director or designee who assigns and reviews work for conformance with established procedures and standards. Acts as a lead worker to lower level clerical employees. High school graduate and/or GED equivalent. One (1) year of experience in responsible office work. Knowledge of third-party insurance eligibility and benefit structures, managed care requirements for treatment authorization, and the methods of obtaining treatment authorization preferred. Knowledge of ICD-9/10 and CPT-4 code assignments preferred. Knowledge of medical terminology and procedures preferred. Knowledge of office practices and procedures. Ability to accurately type at 30 words per minute. Ability to write legibly. Ability to make rapid and accurate arithmetic calculations and tabulations. Ability to maintain simple clerical records and to prepare reports from such records. Ability to follow oral and written instruction. Ability to deal with patients, physicians, and hospital/medical center personnel in a tactful, courteous, and professional manner. Interviews incoming patients or appropriate individuals in person or over the phone to obtain demographic data and accurate health insurance information to verify existing insurance coverage or establish insurance coverage on-line via third party payer websites with emphasis on verifying the primary care physician data in a courteous and customer-focused manner. Perform point of service collection on insurance co-pays and deductible and pre-payment arrangements as needed. Schedules patients for outpatient services as needed. Refers patients to insurance services as needed to establish pre-payment arrangements and if necessary, for evaluation to determine if there is any other available insurance coverage other than Medicaid that can be established for the patient. Verifies eligibility for insurance identified during registration utilizing telephone, computer, and other available methods. Verifies appropriateness of referrals presented by patients during registration. Requests/enters appropriate referrals and authorizations as needed into registration system. Validate authorizations or referrals by phone or via websites to ensure authorizations and referrals are accurate and complete. Obtain signatures on waivers if the patient chooses to receive services without an authorization or referral present. Obtain signatures for all required documents during the registration/ admission process such as consent to treat, Notice of Privacy Practice, Important Message from Medicare, etc. as needed. Educates patients related to managed care and primary care physician issues and identifies potential problems to appropriate staff. Selects preliminary ICD-9/10 and CPT-4 codes for patients. Enters codes into appropriate computer systems or paperwork. Receives and reviews for accuracy patient registration information from patients, physicians, and/or other ancillary units affiliated with the Medical Center. Contacts physicians to ascertain patient information. Answers inquiries regarding patient status. Documents, copies, and or scans confirming documentation such as insurance cards, identification cards, referrals, or authorization information presented at time of registration. Confers with patients, physicians, clinics, ancillary departments to expedite pre-registration of scheduled patients. Notifies appropriate officials as necessary in event of patient death. Obtains necessary releases and receipts from relatives and funeral homes. Releases deceased patient remains to funeral homes and/or Gift of Life representatives after all paperwork has been reviewed/approved by a Patient Access Representative or management. Type forms or enters data on forms as needed for registration and billing purposes. Escort patients and delivers various paperwork to their appropriate destinations. Operates other standard office equipment such as computers, photocopiers, calculators, printers, and other peripheral devices. Utilizes internal and external (third party) embedded or standalone verification tools. Accesses computer/information systems for retrieval and input of information. Demonstrates effective judgment and ability to understand, react competently to, and treat (if appropriate) unique needs of patient age groups served. Work assigned work queues to ensure timely billing and to maintain established account receivable targets. Performs other related duties as required/assigned. Utilizes new improvements and/or technologies that relate to job assignment.
    $24k-32k yearly est. Auto-Apply 9d ago
  • Clinical Nutrition Support

    Burcham Hills 3.3company rating

    Patient access representative job in East Lansing, MI

    Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have a vacancy for a Clinical Nutrition Support to work a Part Time schedule. In this position a Clinical Nutrition Support will be responsible for assisting the nutritional care for all residents and in addition to but not limited to the following duties: Complete nutrition admission and discharge notes. Complete nutrition assessments and nutrition follow ups. Develop resident nutritional care plans- monitor for effectiveness and revise as needed. Prepare for and/or attend interdisciplinary and family care conference and other meetings as needed. Complete assigned portions of Minimum Data Set (MDS). Oversee resident nourishment system. Oversee meal slips are maintained to ensure diets are listed as ordered. Including but not limited to order taking and meal delivery. Monitor quality assurance activities and perform audits as scheduled/directed. Communicate resident concerns to Dietitian. If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you! Preferred Education and Experience: Registered Dietetic Technician. Graduate of 4 year Bachelor of Science program in dietetics, nutrition or related field or in pursuit of Certified Dietary Manager, or CFM. ServSafe Manager Certificate Knowledge of OBRA regulations, Federal, state and local health department regulations, Geriatric nutrition and care planning. Ability to read, write, speak and comprehend written and oral instructions in English effectively, as well as follow rules and safety requirements. PERKS OUTSIDE OF THE PAYCHECK: Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31 st day of employment if Full Time Employee recognition programs Beautiful, resort-like campus on 38 acres Join an exceptional team! Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment. Drug-free workplace. EEO & E-verify employer. #sponsor
    $28k-34k yearly est. 60d+ ago
  • Patient Representative BBC ED Nights

    Bronson Battle Creek 4.9company rating

    Patient access representative job in Battle Creek, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Patient Representative BBC ED Nights Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Greets and/or registers patients accurately and efficiently. * Verifies insurance eligibility using online systems. * Provides and/or completes required patient forms. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. For Cancer Center ONLY: * Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting) * Certified Healthcare Access Associate (CHAA) Preferred * Assist employees and visitors with any concerns they might have. * assume overall responsibility for the safety and security of designated areas. * Monitor security cameras *Identify potential security risks and respond accordingly Shift 12 Hour Night Shift Time Type Full time Scheduled Weekly Hours 36 Cost Center 1202 Patient Access ER (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $27k-31k yearly est. Auto-Apply 11d ago
  • Home Health Patient Services Coordinator

    Optimal Care 3.9company rating

    Patient access representative job in Jackson, MI

    Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) with Employer Match Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Patient Services Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the assigned patients and clinical staff. The Patient Services Coordinator facilitates ongoing home care services by coordinating with, but not limited to, interdepartmental staff, other department staff, patients, families, and company community partners. Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions. In this role you will be responsible for: Assists in coordinating Home Care Services for patients, in a timely manner. Provides excellent customer services. Assists the functions of patient care management through timely and accurate intake data entry and system reporting. Coordinates both patient and clinical staff scheduling. Coordinate patients/family and community partner phone calls. Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility. Verifies accuracy of patient scheduling and data entered through use of information systems reports. Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems. Performs daily backup of information in the system(s) where required. Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry. Alerts appropriate members of the management team members regarding late or missing documents required for patient care coordination and scheduling. Performs other specific projects relating to intake and data entry and computer operations as required. Maintains confidentiality of patient and organization information at all times. Required Qualifications High School Diploma or GED At least one (1) year experience in health care data entry Experience with computers Desired Qualifications Associate's degree preferred Home Health or hospice care experience preferred Location Office Location: 801 Rosehill Road, Jackson, MI 49202 Hours 8:00 am - 5:00 pm, Monday through Friday Pay Range$18-$22 USDBackground Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.
    $18-22 hourly Auto-Apply 1d ago
  • Medical Clerk- Part-Time/BHUC-Night Shift

    Genesee Health System 4.1company rating

    Patient access representative job in Flint, MI

    Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available for a low premium cost for our staff and their dependents. We also provide an annually loaded HAS, a 5% match towards your retirement, generous paid time off. POSITION SUMMARY: We are seeking a part-time Medical Clerk for our Behavioral Health Urgent Care who will work the night shift . Currently, this position will work two (2) twelve (12) hour shifts, 8:00 p.m. - 8:30 a.m., including weekends and holidays. This position will train during the day shift 8:00 a.m. - 8:30 p.m., before moving to 12-hour shifts. GENERAL STATEMENT OF DUTIES: Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required. MINIMUM REQUIREMENTS: High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs. OR High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills. ADDITIONAL REQUIREMENTS: Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT
    $24k-27k yearly est. Auto-Apply 29d ago
  • Patient Coordinator/Medical Receptionist

    Binson's Hospital Supplies Inc.

    Patient access representative job in Flint, MI

    Job Description ???? Now Hiring: Patient Coordinator/Medical Receptionist ???? Schedule: Monday-Friday | 8:30 AM - 5:00 PM At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place. ???? The Role: Patient Coordinator/Medical Receptionist This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department. ???? What We're Looking For A high school diploma or equivalent Strong interpersonal and customer service skills - you're approachable, helpful, and professional Solid organizational and multitasking abilities - you can handle multiple priorities with ease Comfort with computers and data entry - accuracy and attention to detail are your strengths Previous experience in a medical office is a plus, but not required - we're happy to train the right candidate! ???? What You'll Be Doing Get patients set up for success - Enter all the important info into our system, from personal details to insurance coverage (accuracy = everything!). Be the friendly voice - Answer incoming calls and help patients, doctors, and caregivers with questions, updates, and next steps. Coordinate with physicians - Gather verbal or written orders needed for insurance. Secure those approvals - Make sure all necessary insurance authorizations are in place before we hand off equipment to patients. Product pick-up planner - Let customers know when their products are ready and coordinate the best time for them to swing by. Stay organized - Keep the “work hold” bins moving by scheduling pick-ups quickly and efficiently. Keep it welcoming - Make sure the patient waiting area stays clean, tidy, and inviting at all times. ???? Perks & Benefits Competitive pay ???? Full benefits: Medical, Dental, Vision & Life Insurance ???? Paid time off + floating holiday ???? 401(k) Retirement Savings Plan ???? Training and growth opportunities ????
    $26k-35k yearly est. 5d ago
  • Dental patient Coordinator

    Walk In Dental Pllc

    Patient access representative job in Battle Creek, MI

    Job DescriptionBenefits: Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a motivated and outgoing Dental Treatment Coordinator to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. Your responsibilities will include answering phone calls and greeting visitors, scheduling appointments, treatment planning and going over treatment plan with the patients. Responsibilities Greet and assist patients as they arrive Answer incoming phone calls and fill up the patient schedule Present dental treatment plant to patients and have patients sign consent forms and collect payments. Write emails, memos, and letters and distribute them appropriately Address and resolve customer concerns with a professional attitude Assist team members where your assistance is needed. Insurance verification. Qualifications Minimum of one year of dental office experience is required. Previous experience as an Office Coordinator or in a similar position Understanding of basic bookkeeping principles Familiarity with standard office equipment such as printers and fax machines Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint Highly organized with excellent time management skills and the ability to prioritize projects This is an "at-will" employment opportunity
    $25k-34k yearly est. 23d ago
  • Hospice Biller

    Corsocare

    Patient access representative job in Milford, MI

    Job Description in Milford, MI (not remote) Job Title: Hospice Biller Job Status: Full Time At CorsoCare we offer: Employee First Benefits: • Competitive compensation, including Medical (BCBS), Dental, Vision and an HSA • Continued Growth and Education from training, supportive leadership, and collaboration • Generous PTO/Holiday (20 days first year) • Tuition Reimbursement up to $2500 per year • Pet Insurance Employee First Culture - YOU BELONG, YOU MATTER! • What makes you different, makes us great • You are part of a team • Your unique experiences and perspectives inspire others • A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction Position Summary: The Hospice Biller under the direction of the Administrator, is a high-level clerical position. This position requires the ability to understand CMS rules related to the hospice program as it relates to tracking multiple identifiers. This position may be requested to coordinate activities between agency clinical managers, intake coordinator, office manager, scheduling, QA, and inside/outside resources. Supervises and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator. This position will ensure our organizational quality goals are met, and the Agency remains compliant with all relative regulations, policies, and procedures. Required Experience Hospice Biller: High school graduate or GED; Some post-secondary coursework strongly preferred. Minimum of two (2) years of experience in a hospice setting. Knowledge of Medicare, Medicaid, and third-party reimbursement requirements. Information system knowledge in the areas of electronic data entry and report generation. Knowledge of Microsoft Outlook 365, Microsoft Teams, Microsoft Work/Excel, faxing, scanning, professional phone etiquette, and uploading documentation into EMR system. Demonstrates organizational skills, detail orientation, flexibility, and ability to work with minimal supervision. Demonstrates excellent verbal and written communication skills. Ability to maintain attention and accuracy while attending to multiple tasks simultaneously. Ability to read and interpret documents, such as policy and procedures manuals, clinical documentation, and physician orders. Ability to speak effectively before groups of customers or employees of the organization. Compliant with accepted professional standards and practices. Consistently maintains a positive attitude which promotes team and optimal performance. Responsibility for Hospice Billing Leads and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator Verifies that all required patient information is present prior to preparing claims. Submits NOE (Notice of Election) and timely billing of all patient accounts including Medicare, Medicaid, third party payors. Achieve maximum reimbursement for services provided. Serves as a resource person to all Hospice employees. Knowledgeable of intermediary billing policies and requirements. Promptly follows up with each denial claim. Submits required documentation for each denied claim within established time frame. Assists Administrator with investigation of received invoices for timely payments and ensures submission of invoice to Account Payables. Performs Admission and Discharge HIS (Hospice Item Set) submissions. Supervise, maintain, and report on scheduling, medical records, site level payroll, and personal files. Conducts appropriate audits. Attend all appropriate meetings to provide reports and information requested regarding billing, scheduling, and medical records. Maintains confidential patient communications and records in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA). Adheres to agency standards, policies, procedures, and applicable federal and state laws. Report cases of possible abuse, neglect, fraud, noncompliance, and exploitation to the Compliance Officer, Administrator or Designee immediately. Participate in the Agency's Emergency Preparedness and Emergency Preparedness Communications plans and helps coordinate Clinician communication when the Plan is activated. Perform administrative staff duties such as answer phones, emails, faxing/scanning, and customer communications. Must be available to routinely work staggered shifts with the possibility of some evening, early morning, weekend, or holiday coverage if needed. Compliant with all applicable laws, regulatory requirements, standards of practice, CHAP accreditation standards, and policies and procedures. Runs reports and provides information to clinical managers about issues regarding their patients. Work toward continual improvement of the overall Agency. Maintains OSHA and Infection control per policy. Performs assigned administrative services. General Working Conditions: This position entails sitting for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Ability to wear Personal Protective Equipment (PPE). We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. If you love serving others, and are looking for an opportunity to thrive, CSIG holdings and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer #CORAD
    $34k-45k yearly est. 19d ago
  • Patient Account Associate II EDI Coordinator

    Intermountain Health 3.9company rating

    Patient access representative job in Lansing, MI

    Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $31k-35k yearly est. 60d+ ago
  • Patient Access Representative

    Insight Hospital & Medical Center

    Patient access representative job in Brighton, MI

    Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None! Job Summary: Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none!. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction. Benefits for our Full Time Team Members: * Comprehensive health, dental, and vision insurance coverage * Paid time off, including vacation, holidays, and sick leave * 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute * Short & Long Disability, and Life Term insurance, complementary of Full Time Employment * Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc. Duties: * Greets and interacts with patients in a friendly and polite manner * Provides solutions for customers; troubleshoots as needed * Perform data entry through Electronic Medical Record system. * Maintain medical records and patient confidentiality * Perform insurance verification as needed and directed * Answer phone calls in a friendly and helpful manner * Register patients and schedule appointments as directed * Ability to multitask and move between responsibilities in fluid manner * Adheres to departments standards and PolicyStat policies * Other duties as assigned Qualifications: * Able to provide eligibility for employment for any U.S. employer * High school diploma or general education degree (GED) required * Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant customer service experience preferred * Previous experience performing insurance verification is a plus * Ability to maintain a high level of confidentiality and professionalism at all times * Detailed oriented, conscientious and committed to precision in work results * Ability to relate to and work effectively with a wonderfully diverse populace * Exceptional phone and interpersonal skills * Proficiency with computers, preferably strong typing and desktop navigational skills * Ability to multitask and move between responsibilities in fluid manner * Ability to independently problem solve * Great data entry skills * Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards * Friendly, empathetic & respectful * Reliable in work results, timeliness & attendance * Able to work in a fast-paced, and stressful environment while maintaining positive energy * Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance * Committed to contributing to a positive environment, even in rapidly changing circumstances * Is aware of standards and performs in accordance with them Insight is an equal opportunity employer and values workplace diversity!
    $29k-36k yearly est. 60d+ ago
  • Home Health Patient Services Coordinator

    Optimal Care 3.9company rating

    Patient access representative job in Jackson, MI

    Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) with Employer Match Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Patient Services Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the assigned patients and clinical staff. The Patient Services Coordinator facilitates ongoing home care services by coordinating with, but not limited to, interdepartmental staff, other department staff, patients, families, and company community partners. Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions. In this role you will be responsible for: Assists in coordinating Home Care Services for patients, in a timely manner. Provides excellent customer services. Assists the functions of patient care management through timely and accurate intake data entry and system reporting. Coordinates both patient and clinical staff scheduling. Coordinate patients/family and community partner phone calls. Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility. Verifies accuracy of patient scheduling and data entered through use of information systems reports. Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems. Performs daily backup of information in the system(s) where required. Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry. Alerts appropriate members of the management team members regarding late or missing documents required for patient care coordination and scheduling. Performs other specific projects relating to intake and data entry and computer operations as required. Maintains confidentiality of patient and organization information at all times. Required Qualifications High School Diploma or GED At least one (1) year experience in health care data entry Experience with computers Desired Qualifications Associate's degree preferred Home Health or hospice care experience preferred Location Office Location: 801 Rosehill Road, Jackson, MI 49202 Hours 8:00 am - 5:00 pm, Monday through Friday Pay Range$18-$22 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.
    $18-22 hourly 2d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Lansing, MI?

The average patient access representative in Lansing, MI earns between $26,000 and $41,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Lansing, MI

$32,000

What are the biggest employers of Patient Access Representatives in Lansing, MI?

The biggest employers of Patient Access Representatives in Lansing, MI are:
  1. Sparrow Health System
  2. Cardinal Health
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