Trauma Registrar Senior - Quality Management - Part Time
Patient access representative job in Longview, TX
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
The Trauma Registrar Senior will provide data entry support for the Trauma Registry. The Trauma Registrar Senior will be responsible for assistance in maintaining the CHRISTUS Health Care System's Trauma Registry in compliance with all requirements of the Department of State Health Services, as outlined in the State Trauma Rules. The Trauma Registry is critical to the development and maintenance of an effective performance improvement program for trauma. The Trauma Registry also provides data needed for research and epidemiological studies.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Provides clerical, statistical and informational support to the Trauma Service.
Maintains a database to allow for easy retrieval of trauma statistics.
Accurately identifying trauma patients, abstracting requisite data, and entering them into the trauma registry based on trauma inclusion criteria.
The ability to perform ICD-10 and Abbreviated Injury Scaling (AIS) coding.
Updates and maintains all trauma registry records including essential elements as defined by trauma center leadership, State Designating Department, National Trauma Data Standards, and Trauma Quality Improvement Program (TQIP) as indicated based on trauma center level of designation.
Demonstrates proficiency in capturing and entering data that contributes to accurate calculations of ISS, Trauma Score, TRISS, Probability of Survival Score; GCS, ICD/AIS coding, among others.
Completes record abstraction, entry, and validation, in compliance with American College of Surgeons (ACS), State Designating Department, and the current policies and practices of the Trauma Program.
Completes data uploads to regional, state, and national registries as required by State Designating Department and the ACS.
Performs queries and reports from the Trauma Registry as requested.
Responsible for Trauma Registry Data base management and promptly communicates data base related issues to the Trauma Program leadership.
Analyses trauma registry data for epidemiological and reporting purposes. Communicates trends that may impact Trauma Program performance, injury prevention initiatives, or staffing to the Trauma Program leadership.
Maintains confidentiality of written and verbal communication. Maintains confidentiality of autopsy reports, mortality and morbidity data, performance improvement activities and peer review data.
Prepares, distributes, and files reports, correspondence, and documents in the correct format including referral feedback letters to EMS and referring hospitals, per trauma center protocols.
Responsible for precepting new registry staff.
Participates in trauma-related activities within their Regional Advisory Council, as requested.
Participates in ongoing education regarding TQIP, if applicable, and other trauma related topics.
Consistently promotes a professional image in demeanor, appearance, attitude, and behaviors.
Supports Trauma Program initiatives such as injury prevention, outreach, and education as directed. xevrcyc
Responsible for other duties assigned.
Job Requirements:
Education/Skills
High school diploma or equivalent years of experience required
Trauma Registry software training is required within 90 days of employment
Must accrue 24 hours of trauma-related continuing education during the designation/verification period (3 years)
The following courses are required upon hire
Abbreviated Injury Scale course by the Association for the Advancement of Automotive Medicine (AAAM)
ICD-10 course in trauma; needs to be renewed every 5 years
Experience
2 - 4 years ICD-10 coding, and AIS coding preferred
Licenses, Registrations, or Certifications
Certified Abbreviated Injury Scale Specialist (CAISS) certification required
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Part Time
Senior Patient Access Specialist - NIGHT SHIFT
Patient access representative job in Tyler, TX
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $18.65 - $19.90/hr based on experience
***This position is an onsite role, and candidates must be able to work on-site at Ardent - UT Health Tyler in Tyler, TX****
The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization.
Essential Job Functions:
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician order while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions with the appropriate level of compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities.
A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle.
A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department.
A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues.
Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned.
Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Job Experience:
1 to 3 Years
Education Level:
Associate degree or Equivalent Experience
Other Preferred Knowledge, Skills, and Abilities:
Understanding of Revenue Cycle including admission, billing, payments, and denials.
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Patient access representative job in Longview, TX
Job DescriptionBenefits:
Licensing Paid
Hourly Plus Commission
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
ASSURE Patient Specialist - East Texas (Tyler, Longview) (Per Diem/On Call)
Patient access representative job in Tyler, TX
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.
This is a paid per fitting position.
ESSENTIAL DUTIES
* Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
* Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
* Willingness to contact prescribers, caregivers and patients to schedule services
* Ability to accept an assignment that could include daytime, evening, and weekend hours
* Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
* Measure the patient to determine the correct garment size
* Review and transmit essential paperwork with the patient to receive the Assure garment and services
* Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
* Flexibility of work schedule and competitive pay provided
* Adhere to Pledge of Confidentiality
* Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.
COMPETENCIES
* Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
* Integrity: Commitment, accountability, and dedication to the highest ethical standards.
* Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
* Action/Results: High energy, decisive planning, timely execution.
* Innovation: Generation of new ideas from original thinking.
* Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
* Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
* Highly organized, service and detail orientated
* Passionate about the heart-failure space and a strong desire to make a difference
* Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
* Interest and desire for life-long learning to continuously improve over time.
Registrar (Summer Only, Part-time)
Patient access representative job in Tyler, TX
Current Staff should log into your Workday account to apply internally through the Careers app.
Pine Cove is a growing non-profit organization that offers a wide variety of professional, impactful, and fun full-time jobs. We are frequently looking for additional ministry-minded individuals to join our team in various departments such as marketing, accounting, registration, information technology, human resources, and more!
Summary:This position is a seasonal, summer-only (May to August) and is responsible for all duties of registration, communication, and housing process of individuals and groups for all summer camp or Pine Cove-sponsored conferences. Specific areas include: fostering long-term relationships through outstanding customer service and Follow-up sales support and after-contact marketing which is critical in this role. This position exemplifies the core values of Pine Cove by being Christ-centered, others-focused, and seriously fun.Job Description:
Job Responsibilities
Manage the registration, communication, and housing for Camps and Conferences.
Provide excellent customer service to all current and potential guests.
Maintain and manage an accurate database.
Assist with follow-up calls to current and potential campers as an active part of the registration loop.
Responsible for other tasks as directed.
Job Qualifications
Agrees with and exhibits behaviors in accordance with the Pine Cove Statement of Faith
Maintain compliance with all Pine Cove policies and procedures during employment including the Staff Policy Handbook
Maintain compliance with all state and federal laws
Must establish and maintain professional working relationships with employees, managers, and external constituents, including demonstrating consistent Speed of Trust behaviors
Is self-motivated with a desire to serve and do all things with excellence
Adjusts to changes in environment or schedule while maintaining a joyful attitude
Possess current driver's license and able to drive company vehicles as needed
High School Diploma preferred
1+ year of camping or customer service experience preferred
Strong digital, verbal, and written communication skills
Strong organization and attention to detail skills
Basic knowledge of computer systems, aptitude to learn new software
Autonomy to work independently with a team player attitude
Pine Cove exists to be used by God to transform the lives of people for His purposes and His glory! We are not only a high-energy and creative environment but also a life-transforming and rewarding workplace. Apply to be a part of this “Christ-centered, others-focused, seriously fun” ministry today!
Auto-ApplyFront Desk Coordinator - Longview, TX
Patient access representative job in Longview, TX
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Bonus incentives based on performance
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyRegistrar
Patient access representative job in Tyler, TX
Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.
If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!
💼 Position: Registrar
As a Registrar, you'll be one of the first friendly faces patients and visitors see. You'll provide administrative support while ensuring every patient feels welcomed, respected, and cared for.
🌟 What You'll Do
Greet all patients and guests with a warm, welcoming attitude.
Go above and beyond with a personalized patient care approach.
Answer incoming calls politely, resolving concerns with compassion and professionalism.
Distribute incoming/outgoing mail as directed.
Perform daily administrative and office duties - including word processing, copying, filing, faxing, phones, and data entry.
Adapt quickly to workflow changes and new procedures.
Follow HHER's customer service and compliance standards.
Keep the work environment clean, safe, and organized.
Document detailed notes in the system to ensure smooth communication with staff and supervisors.
✅ What We're Looking For
Flexibility to meet scheduling needs - must be able to work at least 2 weekend shifts (Fri-Sun).
Ability to work both independently and as part of a team.
Strong computer skills (MS Office, email) and ability to use office equipment.
Excellent communication skills - compassionate, clear, and professional, even under pressure.
Customer service experience in a fast-paced or high-volume environment.
High school diploma or GED required.
Prior experience as a receptionist or in a similar role preferred.
Integrity and reliability (may handle company credit card and vehicle).
🎁 Why You'll Love Working Here
Competitive pay + Night shift differential
401(k) with company match
Full-time employees receive comprehensive benefits
Supportive, team-oriented environment
Opportunity to make a real impact on patients and families
🚀 Apply Today!
If you're ready to be part of a team that combines
exceptional medical care with heartfelt hospitality
, we want to hear from you. Apply today - we're hiring immediately!
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.
Patient Coordinator
Patient access representative job in Longview, TX
The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
Specific duties include, but are not limited to:
Greets and assists patients, customers and visitors in person and over the phone.
Will perform patient registration in various systems.
Answers all phone calls in a professional and courteous manner.
May collect monies for time-of-service patient responsibility.
May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
May perform preliminary screening of patients prior to procedures, which may include medical history.
May transport patient to/from the exam room.
May assist in patient transfer on/off the exam table.
May transport patient to/from the exam room.
May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
In the mobile setting, may assist in preparing the unit for transport.
Will maintain a clean and organized work area.
May order supplies and ensure the work area is properly stocked.
Documentation
Will ensure accuracy of patient records.
May schedule patient appointments and obtain insurance verification and/or authorization.
May prepare medical records for physicians, patients and customers.
Ensures accurate documentation of patient visits in various electronic
systems and on written documents.
May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
Performs all duties within HIPAA regulations.
Other duties as assigned.
Position Requirements:
High School Diploma or equivalent experience required.
For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
For Fixed Radiology, CPR Certification is a plus.
As applicable, valid state driver's license required.
Ability to work at several locations required.
Strong customer service skills.
Organizational and multi-tasking skills.
Basic knowledge of computer applications and programs.
Local travel may be required to support multiple sites.
The COVID-19 vaccination is/may be a condition of employment.
All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
Preferred
Six months customer service or related experience and/or training.
Knowledge of medical terminology is a plus.
Bilingual in Spanish is a plus.
Physical Requirements:
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
Sit, stand, walk.
Repetitive movement of hands, arms and legs.
See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
Stoop, kneel or crawl.
Climb and balance.
Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Residents living in CA, WA, Jersey City, NJ, NY, and CO click here to view pay range information.
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
Auto-ApplyPatient Coordinator
Patient access representative job in Tyler, TX
Job Description
Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Mineola, TX
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Tyler, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Flexible schedule
ABOUT OUR AGENCY:
Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community.
Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance.
Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you.
ROLE DESCRIPTION:
As a customer service representative with Taylor Berumen State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Winnsboro, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
401(k) matching
Health insurance
Opportunity for advancement
Signing bonus
ROLE DESCRIPTION:
As a Customer Service Representative with the Bo Rester Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and recognizing customer needs.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive attitude.
RESPONSIBILITIES:
Answer customer inquiries, provide policy information, and resolve issues.
Assist customers with policy changes and updates.
Process claims submissions and follow-up with customers.
Assist with customer retention strategies
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Must be willing to obtain Texas Insurance Licenses (Bonus paid when obtained)
Customer Service Rep(6972) - 2100 Victory Dr
Patient access representative job in Marshall, TX
ABOUT THE JOB
We are searching for qualified customer service reps with personality, exceptional people skills and a positive attitude
As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers.
As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours. Starting @ $10-$13 Based on experience.
General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dental Front Office
Patient access representative job in Longview, TX
Job Description
Our growing dental and surgical practice is looking for the next Rockstar to join our dynamic team! We are excited to welcome on a fun, engaging, polite, courteous and well rounded individual to be the first face of our practice for patients to see!
Our perfect fit candidate will be responsible for:
Greeting patients with a smile
Scheduling and confirming appointments
Creating the 5 star environment that our patients and team have come to love!
Presenting patients with treatment and payment options
Creating valuable lasting relationships with our patients!
Our perfect fit candidate will:
Present as a positive individual
Have a desire to make others feel welcomed and cared for
Have a fun, winning attitude!
Enjoy people and making others smile!
Have high follow through
Have attention to detail
2 years dental experience preferred
Our practice is:
Thriving and growing!
Full of new technology, only the best for our patients!
Family and team oriented
Patient care focused
If this feels like your perfect fit position and team, please apply today! We can't wait to meet you!
Patient Coordinator
Patient access representative job in Tyler, TX
Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyMedical Receptionist
Patient access representative job in Tyler, TX
Job Description
What We're Looking For:
A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you!
Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients!
What You'll Do
Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.
Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone!
Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.
Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile!
Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
And there's so much more!
What We Value
Fun - We create an engaging and positive environment for patients and staff.
Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
Integrity - We uphold the highest standards of professionalism, ethics, and trust.
Excellence - We are committed to delivering top-tier patient care and service.
Determination - We tackle challenges with solutions and strive for continuous improvement.
Teamwork - We support one another to provide the best outcomes for our patients.
What We Offer
Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!
Qualifications/Experience
High school diploma or general education degree (GED).
Prior medical receptionist experience preferred.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Clinic Insurance Verification Specialist
Patient access representative job in Tyler, TX
Job Description
The Clinic Insurance Verification Specialist is responsible for verifying insurance coverage, obtaining referrals and authorizations, and communicating with patients regarding their insurance benefits.
About the Practice:
The physicians of Heaton Eye Associates have been serving East Texas' vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix lenses, and Vivity lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients.
About the Area:
Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.
Education:
High school diploma or equivalent
Experience:
Minimum of 2 years revenue cycle experience
Minimum of 2 year insurance verification experience
Preferred NextGen PM Software
Job Duties Include:
Verification of Insurance: Verifying patient insurance coverage to ensure office visits and testing are covered benefits
Obtain Referrals or Authorizations
Counseling patients: Counseling patients about current insurance and amounts due at TOS
Resource: Be a resource to other business office personnel and clinic.
Attendance/Punctuality and Reliability
Fulfillment of core values
All other duties as assigned.
Qualifications:
Extraordinary Customer Service and Team Member Relations - REQUIRED!
Willingness to grow
Driven, responsible, take ownership of the position
Kind, compassionate, servant's heart
Professional appearance
Computer skills
Multitasking
Time management
Organizational skills
Attention to detail
Valid driver's license
High School Diploma or Equivalent Required
Minimum of two (2) years medical insurance verification experience, with a minimum of one (1) year revenue cycle experience
General knowledge of practice management software of NextGen preferred.
Benefits:
Affordable Health and Dental
Vision Care
Life Insurance
PTO
401K
Customer Service Rep
Patient access representative job in Jacksonville, TX
We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customer service experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
Med Spa Front Desk Coordinator
Patient access representative job in Tyler, TX
Now Hiring: Front Desk / Patient Care Coordinator - Tyler, TX (Full-Time)
High-Energy • Customer Service Focused • Sales & Growth Driven
Are you passionate about beauty, wellness, and creating exceptional patient experiences? Our fast-growing, luxury Med Spa in Tyler, TX is looking for a full-time Front Desk / Patient Care Coordinator to be the face of our practice and help drive our next level of growth.
What You'll Do
Provide a warm, welcoming, high-energy first impression for every patient
Manage check-ins, check-outs, scheduling, confirmations, and patient flow
Deliver exceptional customer service that aligns with our luxury brand
Educate patients on services, memberships, promotions, and skincare
Drive revenue by supporting rebooking, product sales, and service add-ons
Maintain a clean, organized, professional front-of-house environment
Support providers and leadership with day-to-day operational tasks
Help create a positive, upbeat culture where patients feel valued and cared for
Ideal Candidate
High-energy, polished, and people-first
Thrives in a fast-paced aesthetic or wellness environment
Strong customer service skills with a natural ability to connect with people
Sales-minded with a passion for helping patients choose the right services
Reliable, proactive, organized, and detail-oriented
Experience in med spa, spa, plastic surgery, dermatology, salon, or hospitality is a plus
Tech-comfortable (EMR, scheduling software, texting platforms, etc.)
Schedule
Full-time - must be available weekdays and occasional Saturdays
Compensation
Competitive hourly pay
Sales commissions & product bonuses
Employee discounts on treatments & skincare
Insurance Verification Specialist
Patient access representative job in Marshall, TX
The Insurance Verification Specialist plays a critical role in ensuring the financial stability of the federally qualified health center (FQHC) by verifying patient insurance information, ensuring the health center is designated as the primary care provider (PCP), assisting patients with changing their PCP when necessary, obtaining prior authorizations, and ensuring coverage details are accurate and up to date. This position supports the health center's mission to provide accessible, high-quality healthcare to underserved populations.
Key Responsibilities:
Insurance Verification
Authorization & Refferals
Pattient Assistance
Documentation & Compliance
Qualifications:
Education: High school diploma or equivalent required; Associate's degree or relevant certification in healthcare administration, medical billing, or a related field preferred.
Experience: Minimum of 2 years of experience in insurance verification, medical billing, or a similar role in a healthcare setting, preferably in an FQHC or community health center.
Monday - Friday 8am - 5pm
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