Customer Service Representative
Patient access representative job in Levelland, TX
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.
*Benefits:*
* *Competitive Salary:* Starting pay of $18.00/hr., plus incentives.
* *Training:* Paid training provided to ensure you have the skills needed for success.
* *Comprehensive Benefits Package:* Includes 401K, medical, dental, vision, and life insurance.
* *Cell Phone Benefits:* $25/month per line for unlimited phone, text, and data.
* *Referral for Life Program™:* Earn a residual bonus every pay period.
* *Engaging Work Environment:* Enjoy luncheons, contests, and other incentive programs.
* *Career Growth:* Opportunities for advancement within the company.
* *Equal Opportunity Employer:* We are committed to diversity and inclusion in the workplace.
*Key Responsibilities:*
* *Customer Assistance:* Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.
* *Problem Solving:* Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.
* *Service Coordination:* Coordinate with service providers to ensure timely assistance to the customer.
* *Follow-Up:* Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.
* *Documentation:* Maintain accurate records of all customer interactions and services provided.
*Qualifications:*
* *Customer Service Skills:* Proven ability to provide patient, empathetic, and effective customer service.
* *Communication:* Strong interpersonal skills and the ability to build rapport with customers during stressful situations.
* *Shift Flexibility:* Availability to all shifts, including overnight shifts, weekends and holidays.
* *Experience:* At least 1 year of customer service experience in a single role.
* *Education:* High School Diploma or GED.
* *Background Check:* Must pass a background screening.
* *Typing Skills:* Minimum typing speed of 25 WPM.
* *Assessments:* Candidates must pass onsite assessments with a score above 80% prior to interviewing.
* *Note:* This position is *100% on-site*. Join our dedicated team and make a difference in our vibrant, supportive call center environment.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Prod Scheduler
Patient access representative job in Lubbock, TX
Prod Scheduler
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.
Production Scheduler
Create, communicate and facilitate a detailed site level master production schedule for all Cotton manufacturing sites. Responsibilities include treating, packaging and delinting to ensure safe delivery of operational goals to support business objectives.
YOUR TASKS AND RESPONSIBILITIES
Identify projects and initiatives to increase efficiencies and drive resolution of detailed plans, necessary to achieve customer delivery commitments and maintain inventory targets.
Handle complex planning problems independently, utilizing financial, operational and business judgement and the ability to adapt to ambiguous conditions.
Create and communicate daily/weekly/monthly production schedules for all plant operations, brands and exports to ensure targets set by the NA planning teams are met.
Work closely with export teams and state agencies to ensure timely production, inspection, permitting and delivery of seed to export markets.
Work closely with area production managers to ensure correct resources/supplies are allocated to execute the production schedule.
Proactively identify and address production and scheduling issues.
Maintain run dates and other information in SAP and Seed Bin to help maintain accurate MRP data.
Provide feedback to planning, manufacturing, and quality assurance, regarding disruptions in supply, unexpected issues, and continuous improvements affecting capacity.
Work with site leadership, optimization team, vendors and contractors and IT/automation to develop and maintain a schedule to minimize downtime.
Perform physical inventory counts of finished goods and raw materials at pre-determined frequency intervals to ensure data in SAP matches what's actually on the floor.
Manage supplies inventory and ordering to insure availability for scheduled production runs. Embrace and demonstrate a safety-first culture always.
Perform duties in a manner that supports overall site Key Metrics to include Safety; Quality, and cost efficiency.
Embrace an environment that promotes the building of good working relationships within the site.
Work closely with planners and field production managers to develop and maintain the bulk storage plan for Texas.
Perform data analysis on actual consumption rates vs SAP rates to understand safety stocks and consumption rates that are utilized, to determine purchase needs.
WHO YOU ARE
Bayer seeks an incumbent who possesses the following:
Required Qualifications:
BS degree in related field and 4 years of experience in manufacturing, supply chain, technology or related function OR High School diploma with 7 years of experience in seed production operations and management.
Valid Driver's License.
Ability to lift 60lbs (bag of seed)
Ability to critically think about the business to collaborate in building a vision for NA Row Crops Hawaii Foundation
Strong computer skills related to data acquisition, organization, and analysis; Experience in SAP, Seed Bin, Microsoft Office
Strong initiative and problem solving that can adapt to a fast-paced environment
Demonstration of VACC behaviors: visionary, architect, catalyst and coach.
Employees can expect to be paid a salary between $71,900.80 - $107,851.20. Additional compensation may include a bonus or incentive compensation (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.
This posting will be available for application until at least 10/22/25.
#LI-US
YOUR APPLICATION
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer/Disabled/Veterans
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.
Bayer is an E-Verify Employer.
Location:
United States : Texas : Lubbock
Division:
Crop Science
Reference Code:
854825
Contact Us
Email:
hrop_*************
Easy ApplyASSURE Patient Specialist - Lubbock, TX (Per Diem/On Call)
Patient access representative job in Lubbock, TX
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.
This is a paid per fitting position.
ESSENTIAL DUTIES
* Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
* Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
* Willingness to contact prescribers, caregivers and patients to schedule services
* Ability to accept an assignment that could include daytime, evening, and weekend hours
* Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
* Measure the patient to determine the correct garment size
* Review and transmit essential paperwork with the patient to receive the Assure garment and services
* Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
* Flexibility of work schedule and competitive pay provided
* Adhere to Pledge of Confidentiality
* Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.
COMPETENCIES
* Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
* Integrity: Commitment, accountability, and dedication to the highest ethical standards.
* Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
* Action/Results: High energy, decisive planning, timely execution.
* Innovation: Generation of new ideas from original thinking.
* Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
* Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
* Highly organized, service and detail orientated
* Passionate about the heart-failure space and a strong desire to make a difference
* Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
* Interest and desire for life-long learning to continuously improve over time.
Registrar
Patient access representative job in Lubbock, TX
Performs specialized, complex work to assist in the organization and implementation of various projects and programs. Work is performed under supervision within established guidelines with performance based on overall results obtained. Analyzes and coordinates student records to ensure degree plan accuracy and program compliance.
About the University
Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.
About the Department and/or College
* TTU K-12, a unit of the Texas Tech University Online division, is a state-approved online kindergarten through 12th-grade school that has been meeting students' needs for more than 25 years.
* Affiliated with Texas Tech University, a Carnegie tier-one research institution, TTU K-12 boasts a rigorous curriculum that allows students to work ahead, make up failed credits, and achieve their goals from wherever they are.
* Texas Tech University K-12 is a Candidate for Accreditation with NCA CASI, NWAC, and SACS CASI.
* TTU K-12 began in 1993 as a \"Special Purpose District\" designed to help students whose educational needs were not adequately met by traditional school districts. Since then, we have grown to serve students across the country and more than 70 nations around the world.
Major/Essential Functions
* Maintain accurate and complete student records as required by law, campus and administrative regulations. Keep abreast of changing rules, techniques and philosophies relevant to advising.
* Prepare reports on students as required by administration. Review transcripts and other data to ensure that students meet requirements. Participate in recruitment and enrollment activities.
* Interact with students, parents, registrars, and school officials. Answer questions, relay Information and solve problems in a professional and timely manner. Assure that officials and agencies are provided information 15% necessary to meet student's needs.
* Perform data entry procedures in different systems used by TTU K-12. with speed and accuracy enter student information into the Student Information System, Learning Management System, Record Retention System. Help with TREX, fax, and email records requests. Help with international and stateside transcript requests. Help registrar with international graduates. Ability to use office equipment, computers and phone systems. Respond to email messages in a timely manner and seek help form supervisors and peers as needed. Have understanding of the TTU-K12 programs, policies and procedures. Be able to assist internal and external customers. Help with all scanning and indexing for full-time, supplemental and bulk students. Perform other duties as assigned by supervisor.
* Serve as a resource for students, faculty, and staff on registration and records policies. Provide guidance to students on academic procedures (registration deadlines, graduation requirements, etc.).
* Computer literate in Word, Excel, Student information system knowledge (Focus), Student portal, Blackboard. Excellent written and oral communication skills. Ability to handle multiple projects. Ability to work in teams and work effectively under stressful situations, ability to plan and organize. Detail oriented.
Required Qualifications
High school plus five years experience. Additional education may substitute for experience on a year for year basis.
Preferred Qualifications
* Previous work with K-12 schools.
* Be knowledgeable of confidentiality standards, including FERPA. Detail oriented, critical thinking skills and organizational skills. Preferred knowledge related to K-12 schools.
Special Instructions to Applicants
The following must accompany the application:
* resume/CV
* Cover Letter
* Professional/ Personal Reference
To complete the application process, you must click on the Pre-Employment Affidavit link below to complete an additional form. Once the form is complete, you must return it within 5 business days, to Brittany Sikes at e-mail ***************. Please email Brittany for any problems concerning the Pre-Employment Affidavit.
* TO ACCESS THE FORM PLEASE CLICK HERE: Pre-Employment Affidavit
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Easy ApplyFront Desk Specialist
Patient access representative job in Lubbock, TX
Replies within 24 hours Benefits:
PTO and other great benefits
Continuous clinical and business training
Bonus based on performance
Competitive salary
Employee discounts
If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!
We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.
If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.
You'll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.
You'll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!
Who you are:Do you have a gift for meeting new people and getting them to like you?
Do people look to you first for help because they know it will get done?
Are you quick to smile and have contagious enthusiasm?
Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
Do you have a conscientiousness for doing things right and following tasks through to completion?
What you will do:
Insurance verifications
Create financial worksheets
Deliver financial reviews with patients
Make product and supplement recommendations based on the doctor's treatment plan
Scan incoming insurance EOBs
Assist with marketing campaigns, creative content, community outreach
Weekly patient reporting
Maintain confidentiality as it pertains to HIPAA guidelines
Work with the rest of the team to keep the clinic clean and clutter-free
Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
Maintain business office inventory
Other Administrative tasks
What you need
Two-year degree or more is preferred but not required
Previous experience in customer service must be demonstrated
Proficiency in Microsoft Office and Windows is required
Previous experience working with insurance carriers, CPT coding and insurance verifications
If you feel you would be a great fit in our office please apply! We look forward to speaking with you! Compensation: $40,000.00 per year
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan!
Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
Build a rewarding career with substantial earning potential
Experience a practice environment that feels like home, with colleagues who feel like family.
Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
Help patients achieve optimal health and wellness each day.
Auto-ApplyPatient Services Representative
Patient access representative job in Lubbock, TX
Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers.
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As our highly visible Patient Services Representative/Surgery Front Office Receptionist, you'll be our first impression, greeting each patient personally and gathering important information for their visit. Your initiative and organizational skills will keep us running at top performance, while your enthusiasm and compassion will provide an exceptional patient experience. Responsibilities
Obtains complete chart from patient care counselor and provide to nurses
Prepares patient for admission with correct personal information and head cover
Prepares surgical chart for the surgery day; apply patient labels to chart forms
Assembles medical records in established format for filing
Informs manager of specific equipment supplies requested for pending surgery days
Creates surgery schedule for the following day and make copies
Arranges for pick-up of specimens by lab courier and note in specimen log book
Works in close contact with A/R for accuracy of surgery log and correct errors as soon as possible
Keeps dictation log and surgery log book up-to-date and accessible for personnel
Notifies anesthesia team each day with location, cut time and name of surgeon operating
Forwards surgery schedules as needed to surgeons and weekly schedules to insurance department
Qualifications
High School Diploma or GED required
Detailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
Excellent verbal and written communication skills
Prior hospital or ophthalmology experience preferred
Flexible schedule working Monday-Friday
Benefits & Perks
Your health, happiness and your future matters! At West Texas Eye, we offer everything from medical and dental insurance, significant eye care discounts, 401(k), paid holidays, PTO, Sick Time, pet insurance, opportunity for growth, and much more!
Auto-ApplyPatient Services Specialist-Family Medicine
Patient access representative job in Lubbock, TX
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages. We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first.
The Patient Services Specialists are responsible for handling patient phone calls; collecting insurance information and verifying eligibility; and scheduling and arriving patients for appointments. The Patient Services Specialist will provide compassionate and enthusiastic service to our patients.A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Patient Service Representative
Patient access representative job in Lubbock, TX
The Patient Service Representative (PSR) is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. The PSR schedules patient appointments according to Provider availability, explains intake forms to new patients and processes payments after treatment.
As client-facing professionals, PSRs play a key role in representing the health center within the community. Duties and responsibilities for this role typically include:
* Greeting patients professionally both in person and on the phone
* Checking patients in and out
* Answering telephones, distributing messages, and making appointments
* Collect and records charges
* Providing computer entry services
* Applying screening procedures requiring application of computerized systems and evaluation of client income and verification of coverage
* Maintaining detailed records and tracking of client information
Customer Service Representative
Patient access representative job in Lubbock, TX
Benefits:
Employee discounts
Health insurance
Paid time off
Training & development
FASTSIGNS #11701 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in weekly team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $2,600.00 per month
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyPatient Authorization and Referral Representative - PHYSICIAN FINDER
Patient access representative job in Lubbock, TX
The primary function of this position involves answering telephone calls from physician offices, inside and outside of the clinic in order to facilitate proper handling of patients requiring pre-certifications, referrals, RQI numbers or any kind of authorization from an insurance company. Primary responsibilities include speaking with medical personnel from physician practices by phone and to gather appropriate patient information. This position reports to the Referral and Scheduling Supervisor or Clinic Supervisor/Manager.
Providence caregivers are not simply valued - they're invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
1 year medical office experience.
2 years customer service experience.
Experience using Microsoft based systems.
Preferred Qualifications:
2 years medical office experience dealing with scheduling, telephone calls, prior pre-certification/ pre-authorization, as well as using an electronic medical record system.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
Auto-ApplyPatient Coordinator
Patient access representative job in Lubbock, TX
Job Description
Patient Coordinator | Outpatient | Full-time | 2431 S Loop 289, Lubbock, TX 79423
At Physical Therapy Today, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.
Your Role:
As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.
Coordinate patient appointments, verify insurance, and handle referrals.
Maintain and update patient records with accuracy and confidentiality.
Assist with front desk operations, answering phone calls, and managing inquiries.
Work closely with clinicians and administrative staff to enhance patient experience.
Ensure a welcoming and organized clinic environment.
Requirements
High school diploma or equivalent; additional education in healthcare administration is a plus
Minimum of 1 year experience in a healthcare or medical office setting
Knowledge of medical terminology and insurance processes
Exceptional interpersonal and communication skills
Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
Ability to handle sensitive information with confidentiality
Proficient in using office software and electronic health records (EHR) systems
Join us in making a positive impact on our patients' lives every day!
Benefits
Why Physical Therapy Today?
We're more than a workplace, we're a team that supports your goals:
Competitive compensation with performance-based bonuses that reward your outcomes
Flexible scheduling to support work-life balance
Career advancement and professional growth
Full benefits: medical, dental, vision, and 401(k) with match
Generous PTO, paid holidays, and company-paid life insurance
Supportive, clinician-led team culture
Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you.
Physical Therapy Today
is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
Relief Customer Service Representative
Patient access representative job in Lubbock, TX
The Relief Customer Service Representative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
* -Responsibilities/Essential Functions:
Safely operate a company step van or box truck in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
* -Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
* -Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
* -Education:
High school degree or equivalent
* -License Requirements/ Certifications:
Valid Driver's License
* - Location: Lubbock, TX
Relief Customer Service Representative
Patient access representative job in Lubbock, TX
The Relief Customer Service Representative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van or box truck in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
-- Location: Lubbock, TX
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Insurance Customer Service Representative
Patient access representative job in Lubbock, TX
Job Description
Join a team that cares about our customers and you! Becky Craycraft Insurance Agency in Lubbock, Texas, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.
Apply now
to join our team and begin a role with excellent career growth and earning potential.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
Process customer policy change requests.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Customer Service Rep(06416) - 1708 Parkway Dr
Patient access representative job in Lubbock, TX
Job Description
Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Apply now!
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing: Most tasks are performed from a standing position.
Walking: Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
STOOPING/BENDING
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.
CROUCHING/SQUATTING
Performed occasionally to stock shelves and to clean low areas.
REACHING
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
HAND TASKS
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
MACHINES, TOOLS, EQUIPMENT, WORK AIDS
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Service Representative
Patient access representative job in Lubbock, TX
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.
Responsibilities
Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.
Responsible for processing payments from successful bidders
Provide customers with information about auxiliary services.
Ensure that superior customer service is always delivered to all customers.
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
Perform other duties as assigned.
Qualifications
Previous work experience where you worked in-person with customers.
Experience using computers, and able to learn to use new technology and software.
Excellent keyboarding skills for data entry.
A commitment to providing fantastic customer service.
Able to work well and maintain a positive attitude in high-pressure situations.
A friendly, outgoing, patient personality.
You thrive working as part of team, pitching in wherever you're needed.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Patient access representative job in Lubbock, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Peter Griffith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Patient access representative job in Lubbock, TX
Job Description
Customer Service Associate
Grimes Insurance Agency, Inc. - Lubbock, TX
Are you passionate about helping others and providing top-notch service? Do you enjoy working in a fast-paced, team-oriented environment where your contributions truly make a difference? If so, Grimes Insurance Agency would love to meet you!
We're looking for a Customer Service Associate who is friendly, detail-oriented, and eager to support our clients with excellence. As the largest independent insurance agency in West Texas, we pride ourselves on serving our community with integrity, professionalism, and personal attention.
What You'll Do:
Serve as the first point of contact for clients-by phone, email, and in person
Assist clients with policy changes, billing questions, and general account inquiries
Support agents with policy management, documentation, and follow-up tasks
Maintain accurate client records and ensure all information is up to date
Help resolve customer concerns quickly, efficiently, and with care
Build lasting relationships with our clients by being responsive, helpful, and professional
What We're Looking For:
Previous customer service experience in the insurance industry
Excellent communication skills-both verbal and written
Strong attention to detail and organizational skills
Ability to prioritize tasks and manage time efficiently
A positive attitude, team spirit, and a genuine desire to help others
Proficiency in basic computer programs (Outlook, Word, etc.); ability to learn insurance software
Must be Licensed
Why Join Grimes Insurance?
Locally owned and operated, with a strong focus on community
Supportive and growth-oriented team environment
Opportunities for advancement and professional development
Competitive compensation and benefits package
If you're ready to join a company that values people, relationships, and doing the right thing-apply today and become a part of the Grimes Insurance family.
Family referral Coordinator
Patient access representative job in Lubbock, TX
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful.
This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area.
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
Role duties:
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business.
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Qualifications and Experience
• Experience working with families in a supportive or educational capacity
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
12,500.00
Maximum Salary
£
14,000.00
Customer Service Representative
Patient access representative job in Lubbock, TX
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
* Career stability
* Opportunities for advancement
* Mindset App Reimbursement
* Gym Reimbursement Program
* Health insurance & Prescription plans, if eligible
* Paid holidays, vacation, and sick days, if eligible
* Life insurance
* MetLaw Legal program
* MetLife auto and home insurance
* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
* 401(k) Savings Plan
* Employee Stock Ownership Plan (ESOP)
* 24-hour physician available for kids
* Dental & Vision Plans
* Business travel insurance
* You Matter EAP
* LifeLock Identity Theft Protection
* Critical Illness/Group Accident Insurance
* Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
* Assist customers inside and outside a U-Haul center with U-Haul products and services.
* Use smartphone-based U-Scan technology to manage rentals and inventory.
* Move and hook up U-Haul trucks and trailers.
* Clean and inspect equipment on the lot including checking fluid levels.
* Answer questions and educate customers regarding products and services.
* Prepare rental invoices and accept equipment returned from rental.
* Install hitches and trailer wiring.
* Fill propane (certification offered through U-Haul upon employment)
* Drive a forklift (certification offered through U-Haul upon employment)
* Other duties as assigned
* Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
* Valid driver's license and ability to maintain a good driving record
* High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Auto-Apply